Patents Assigned to Verint Systems Ltd.
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Publication number: 20200105279Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.Type: ApplicationFiled: December 4, 2019Publication date: April 2, 2020Applicant: Verint Systems Ltd.Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
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Publication number: 20200105277Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. At least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcribed customer service interaction.Type: ApplicationFiled: December 4, 2019Publication date: April 2, 2020Applicant: Verint Systems Ltd.Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
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Publication number: 20200105275Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.Type: ApplicationFiled: December 4, 2019Publication date: April 2, 2020Applicant: Verint Systems Ltd.Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
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Publication number: 20200105276Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.Type: ApplicationFiled: December 4, 2019Publication date: April 2, 2020Applicant: Verint Systems Ltd.Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
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Publication number: 20200105280Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.Type: ApplicationFiled: December 4, 2019Publication date: April 2, 2020Applicant: Verint Systems Ltd.Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
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Patent number: 10593332Abstract: Systems and methods diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.Type: GrantFiled: September 11, 2019Date of Patent: March 17, 2020Assignee: Verint Systems Ltd.Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
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Patent number: 10582164Abstract: A subject can be tracking using a plurality of physical video monitoring or image acquisition devices deployed in a delimited area. A map represents the delimited area. Icons representing the physical monitoring devices can be placed and configured on the map representing the delimited area. Some or all of the placed and configured video monitoring devices can be logically linked together to form scenes. The video feed from the physical video monitoring devices may be recorded in stable storage. A layout for display of the video feeds may be selected. Upon playing the video feed, whether live or recorded, a subject can be tracked through the delimited area by selecting one of the video monitoring devices in one of the available scenes.Type: GrantFiled: December 18, 2018Date of Patent: March 3, 2020Assignee: Verint Systems Ltd.Inventors: Itsik Horovitz, Shmuel Kiro, Or Sheffet
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Patent number: 10573297Abstract: Systems and methods of script identification in audio data obtained from audio data. The audio data is segmented into a plurality of utterances. A script model representative of a script text is obtained. The plurality of utterances are decoded with the script model. A determination is made if the script text occurred in the audio data.Type: GrantFiled: July 22, 2016Date of Patent: February 25, 2020Assignee: Verint Systems Ltd.Inventors: Jeffrey Michael Iannone, Ron Wein, Omer Ziv
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Patent number: 10560806Abstract: A method includes moving an interrogation device through multiple geographical positions. At each geographical position of the interrogation device, a wireless communication terminal is solicited to establish temporary communication with the interrogation device, and a distance value indicative of a distance between the wireless communication terminal and the interrogation device as well as a velocity of the interrogation device is estimated using the temporary communication. A geographical location of the wireless communication terminal is calculated based on multiple estimated distance values and velocities of the interrogation device corresponding to the respective multiple geographical positions of the interrogation device.Type: GrantFiled: March 13, 2019Date of Patent: February 11, 2020Assignee: Verint Systems Ltd.Inventors: Constantin Tanasa, Aleksandar Bozic, Slobodan Ninkov, Nicolas Marcou
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Publication number: 20200043501Abstract: Systems and method of diarization of audio files use an acoustic voiceprint model. A plurality of audio files are analyzed to arrive at an acoustic voiceprint model associated to an identified speaker. Metadata associate with an audio file is used to select an acoustic voiceprint model. The selected acoustic voiceprint model is applied in a diarization to identify audio data of the identified speaker.Type: ApplicationFiled: October 7, 2019Publication date: February 6, 2020Applicant: Verint Systems Ltd.Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
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Patent number: 10554934Abstract: A video system for video surveillance or video monitoring includes a video source, a video control system, and a video management system. The video management system is configured to receive configuration data and generate maps based on the configuration data, wherein at least one of the maps is associated with the video source. The video management system displays the map associated with the video source and displays a graphical symbol on the map which indicates the location of the video source. The video management system then receives a selection of the video source, receives information associated with the selected video source, and displays the received information.Type: GrantFiled: August 24, 2018Date of Patent: February 4, 2020Assignee: Verint Systems Ltd.Inventors: Oren Golan, Boaz Dudovich, Shahar Daliyot, Ron Schwartz
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Publication number: 20200035245Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.Type: ApplicationFiled: September 30, 2019Publication date: January 30, 2020Applicant: Verint Systems Ltd.Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
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Publication number: 20200035246Abstract: Systems and method of diarization of audio files use an acoustic voiceprint model. A plurality of audio files are analyzed to arrive at an acoustic voiceprint model associated to an identified speaker. Metadata associate with an audio file is used to select an acoustic voiceprint model. The selected acoustic voiceprint model is applied in a diarization to identify audio data of the identified speaker.Type: ApplicationFiled: October 7, 2019Publication date: January 30, 2020Applicant: Verint Systems Ltd.Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
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Publication number: 20200005796Abstract: Systems and methods diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.Type: ApplicationFiled: September 11, 2019Publication date: January 2, 2020Applicant: Verint Systems Ltd.Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
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Patent number: 10522153Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.Type: GrantFiled: October 25, 2018Date of Patent: December 31, 2019Assignee: Verint Systems Ltd.Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
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Patent number: 10522152Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.Type: GrantFiled: October 25, 2018Date of Patent: December 31, 2019Assignee: Verint Systems Ltd.Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
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Patent number: 10446156Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.Type: GrantFiled: October 25, 2018Date of Patent: October 15, 2019Assignee: Verint Systems Ltd.Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
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Patent number: 10438592Abstract: Systems and method of diarization of audio files use an acoustic voiceprint model. A plurality of audio files are analyzed to arrive at an acoustic voiceprint model associated to an identified speaker. Metadata associate with an audio file is used to select an acoustic voiceprint model. The selected acoustic voiceprint model is applied in a diarization to identify audio data of the identified speaker.Type: GrantFiled: October 25, 2018Date of Patent: October 8, 2019Assignee: Verint Systems Ltd.Inventors: Omer Ziv, Ran Achituv, Ido Shapira, Jeremie Dreyfuss
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Patent number: 10366693Abstract: Disclosed herein are methods of diarizing audio data using first-pass blind diarization and second-pass blind diarization that generate speaker statistical models, wherein the first pass-blind diarization is on a per-frame basis and the second pass-blind diarization is on a per-word basis, and methods of creating acoustic signatures for a common speaker based only on the statistical models of the speakers in each audio session.Type: GrantFiled: January 22, 2018Date of Patent: July 30, 2019Assignee: Verint Systems LTD.Inventors: Alex Gorodetski, Ido Shapira, Ron Wein, Oana Sidi
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Publication number: 20190228040Abstract: Systems and methods search video data for objects that satisfy a general object description. A database is populated with identified objects and object characteristics detected in video data with at least one identifier that specifies video image data. At least one search parameter is received that presents a general object description. The database is queried based upon the received at least one search parameter. At least one identifier is returned from the database based upon the at least one search parameter.Type: ApplicationFiled: April 1, 2019Publication date: July 25, 2019Applicant: Verint Systems Ltd.Inventors: Yaron Ostrovsky-Berman, Ran Gur, Nir Naor, Ran Wronsky, Michael Milman