Abstract: An exemplary method includes a media program guide user interface system 1) displaying a forward-looking view of a media program guide, the forward-looking view including a matrix grid of cells arranged relative to a channel axis and a forward-looking time axis, the cells representing media programs scheduled for transmission on channels arranged along the channel axis and at times arranged along the forward-looking time axis in accordance with a media transmission schedule, 2) detecting an association between content of the forward-looking view and a recorded media program available to a media content access system, and 3) presenting, together with the forward-looking view in response to the detecting, a selectable option configured to be selected by a user to trigger a display of a backward-looking view of the media program guide. Corresponding methods and systems are also disclosed.

Abstract: An exemplary method includes a universal remote control device programming the universal remote control device for remotely controlling a target device configured to process media content associated with the target device for presentation to a user of the target device, adding a new button associated with a configuration for remotely controlling the target device to a device selector palette, the new button being selectable by the user to activate the configuration for remotely controlling the target device, and displaying at least one of text and graphics related to the media content associated with the target device. Corresponding systems, methods, and apparatuses are also disclosed.

Abstract: A first device may receive an instruction to add a first marker that identifies a first time index associated with particular content and a particular account used to access the particular content; receive an instruction to add a second marker that identifies a second time index associated with the particular content and the particular account; store the first marker and information associating the first marker with the first time index, the particular content, and the particular account; store the second marker and information associating the second marker with the second time index, the particular content, and the particular account; receive selection of the first marker or the second marker, associated with the particular content and the particular account; and cause a second device to play back the particular content at the first time index or the second time index.

Abstract: A device receives data from a user device, where the data is associated with a customer address, and the customer address is associated with the user device. The device verifies that the customer address is associated with a customer that subscribes to a private cloud service. The device translates, when the customer address is verified, the customer address to an address that is unique to a customer virtual route forwarding (VRF) function provide by the device. The device provides, based on translating the customer address, the data to the customer VRF function via the unique address. The device routes, based on providing the data to the customer VRF function, the data to the private cloud service via the customer VRF function and a secure connection.

Abstract: In an exemplary method, a media service personalization system directs a media service access device to operate in accordance with a shared mode of operation when user interaction with the media service access device is by way of a shared user input device and directs the media service access device to operate in accordance with a personal mode of operation when user interaction with the media service access device is by way of a personal device specific to a user. In certain examples, the media service personalization system may switch between directing the media service access device to operate in accordance with the shared mode of operation and directing the media service access device to operate in accordance with the personal mode of operation based on a status of a remote control session between the personal device and the shared media service access device.

Abstract: A device is configured to store a hash value and an encrypted hash value. The device may broadcast a boot label including the encrypted hash value. The device may receive an administrator label from an administrative device based on the boot label. The administrator label may include a decrypted hash value. The device may determine the decrypted hash value matches the hash value. The device may receive access information from the administrative device based on the decrypted hash value matching the hash value. The access information may associate authorization information and an access level. The access level may be associated with particular data that is permitted to be read from the device. The device may selectively provide the particular data to a control device based on the access information.

Abstract: Content (e.g., files such as streaming audio or video) may be efficiently cached and delivered in a network. In one implementation, a method may include receiving, from a requesting computing device, a request for a segment of a content item, the request indicating one or more positions in the content item that define the segment of the content item. The method may further include determining a second segment of the content item, different from the first segment of the content item, in which the second segment of the content item is aligned so that an end position of the second segment of the content item matches an end position of one of a number of predetermined segments for the content item. The method may further include obtaining the second segment of the content item and transmitting the obtained second segment of the content item to the requesting computing device.

Abstract: A device, of a cloud computing environment, receives an instruction to create a virtual packet analyzer from a user device associated with a user. The device creates the virtual packet analyzer in the device based on the instruction, and receives a packet provided in a portion of the cloud computing environment associated with the user. The virtual packet analyzer determines information associated with the packet, and determines whether to duplicate the packet based on the information. The virtual packet analyzer processes the packet based on whether the packet is to be duplicated. A duplicate packet of the packet is generated when it is determined that the packet is to be duplicated, and is transmitted to another device to identify or resolve a problem within the portion. The packet is transmitted to a destination of the packet when it is determined that the packet is not to be duplicated.

Abstract: An exemplary method includes a DVR schedule collaboration system 1) maintaining data representative of a plurality of DVR schedules associated with a plurality of users, 2) creating a master DVR schedule based on the plurality of DVR schedules, and 3) facilitating creation of a personal DVR schedule by a user in accordance with at least one of the master DVR schedule and one or more of the DVR schedules associated with the plurality of users. Corresponding methods and systems are also disclosed.

Abstract: A system may receive information indicating that an amount of content, buffered by a user device, is below a threshold amount that is associated with an attribute of the content; and/or information indicating that delivered content exceeds capabilities of the user device. The content may be provided to the user device by a content delivery network (“CDN”). The system may determine whether the CDN has available resources to provide the content to the user device at a bandwidth that is based on the attribute; instruct, when the CDN has the available resources, the CDN to reallocate resources to provide the content to the user device at the particular bandwidth; and switch, when the CDN does not have the available resources, delivery of the content to another CDN. The system may have a global of view of CDNs, and may reallocate CDN resources more intelligently, thus optimizing network resource utilization.

Abstract: A server device may receive images of a vehicle from one or more camera devices implemented as part of a home monitoring or home control system and identify, based on the images, an anomaly associated with the vehicle. In some implementations, conditions under which the anomaly occurred may also be determined.

Abstract: A network device receives a collection of technical steps for implementing a type of service campaign. The technical steps include application programming interface (API) level calls to a service provider network. The network device associates the technical steps with particular customer software, receives validation criteria for each of the technical steps, generates a diagnostic map of the technical steps for the particular customer software, and conducts, based on the diagnostic map, a test of the API level calls for the particular customer software to obtain test results. The network device receives a customer deployment record of changes occurring during software deployments for the service campaign for the particular customer software and receives a provider record of service provider changes to network level software that impact the service campaign for the particular customer software. The network device correlates the test results with the customer deployment record and the provider record.

Abstract: A device may receive user metadata associated with media content identified in an interactive program guide (IPG). The user metadata may be based on input provided by a user via the IPG, and the media content may be associated with a media content identifier. The device may determine a manner in which the user metadata is to be processed. The device may process the user metadata in the manner in which the user metadata is to be processed. The user metadata may be processed to permit the user to view the user metadata, via the IPG, at a later time, or the user metadata may be processed to permit another user, associated with another device, to view the user metadata.

Abstract: Exemplary embodiments are described wherein an auxiliary sensor attachable to a touchscreen computing device provides an additional form of user input. When used in conjunction with an accessibility process in the touchscreen computing device, wherein the accessibility process generates audible descriptions of user interface features shown on a display of the device, actuation of the auxiliary sensor by a user affects the manner in which concurrent touchscreen input is processed and audible descriptions are presented.

Abstract: A device may detect a trigger associated with a vehicle. The device may determine registration information, associated with the vehicle, based on detecting the trigger. The registration information may include information associated with a user device associated with the vehicle. The device may determine that the user device is not within a particular distance of the vehicle. The device may provide, to the user device and based on determining that the user device is not within the particular distance of the vehicle, an alert associated with the vehicle. The alert may be provided via a communications network. The device may determine, after providing the alert to the user device, that an action, associated with the vehicle, is to be performed. The device may cause the action, associated with the vehicle, to be performed.

Abstract: A network device receives a message that identifies a relationship between a wireless user device and a client device, the relationship allowing text messages, intended for the wireless user device, to be sent to the client device. The network device stores the information identifying the relationship. The network device receives a text message intended for the wireless user device. The network device determines to send the text message to the client device, based on the information identifying the relationship stored by the network device; and the network device sends the text message to the client device for display on a display device associated with the client device.

Abstract: A method and system for dynamic service support is presented. A portal-page service and an interface bundle are installed at the gateway. A customer service at the gateway, based on the interface bundle, is installed at the gateway. The portal-page service searches for the customer service and generates a user interface for the customer service based on the customer service. The portal-page service generates a portal-page based on the user interface and the portal-page service.

Abstract: A system may be configured to determine a measure of end-to-end latency associated with traffic sent from a first user device to a second user device, the traffic being sent via at least one radio access network (“RAN”); determine that the measure of end-to-end latency exceeds a threshold latency; and output, based on determining that the measure of end-to-end latency exceeds the threshold latency, one or more parameters to the RAN. The one or more parameters may cause the RAN to elevate a priority associated with the traffic when transported via the RAN.

Abstract: An approach is provided for receiving an input for specifying a developmental training activity associated with a user. The approach involves identifying a classification of the developmental training activity as a team activity, an individual activity, or a combination thereof. The approach also involves determining a weighting for the development training activity based on classification. The approach further involves calculating a training score for the user based on the weighting and the developmental training activity.

Abstract: A device may be configured to receive network information for connecting to a wireless network that is provided by a network device. The device may store the network information. The device may detect a wireless device based on radio frequency identification (RFID) communication. The device may transmit the network information to the wireless device via the RFID communication. The device may cause the wireless device to connect to the wireless network provided by the network device and set up the wireless device using the wireless network.