Salesforce.com Patents

Salesforce.com Inc. provides enterprise cloud computing solutions in the areas of sales force automation, customer service and support, community building, marketing automation and analytics.

Salesforce.com Patents by Type

  • Publication number: 20190114366
    Abstract: Technologies for injecting dynamic content into microblogging posts are described, where dynamic content may be updated each time a post or feed is fetched or refreshed. A user of may add a placeholder for dynamic content when composing a post. The placeholder indicates a data provider and a data parameter. When the post is published, the data provider and data parameter are stored along with the other content of the post. When the post is requested, every placeholder in the post is parsed and content is obtained for every placeholder by passing the data parameter to the data provider. The placeholder is replaced with the data returned by the data provider and the post is provided to the requesting entity including the obtained data in place of the placeholder.
    Type: Application
    Filed: October 18, 2017
    Publication date: April 18, 2019
    Applicant: salesforce.com, inc.
    Inventors: Abhishek GUPTA, Viraj TURAKHIA
  • Patent number: 10262032
    Abstract: The technology disclosed relates to discovering a previously unknown attribute of stream processing systems according to which client offsets or client subscription queries for a streaming data store rapidly converge to a dynamic tip of a data stream that includes the most recent messages or events. In particular, it relates to grouping clients into bins to reduce a number of queries to the streaming data store by several orders of magnitude when servicing tens, hundreds, thousands or millions of clients. The bin count is further reduced by coalescing bins that have overlapping offsets. It also relates to establishing separate caches only for the current tips of data streams and serving the bins from the caches instead of the backend data store using group queries. Further, the caches are periodically updated to include the most recent messages or events appended to the dynamic tips of the data streams.
    Type: Grant
    Filed: February 24, 2016
    Date of Patent: April 16, 2019
    Assignee: salesforce.com, inc.
    Inventor: Yingwu Zhao
  • Patent number: 10261890
    Abstract: Computer implemented methods and systems are provided for executing tests in a system that includes a user system and a cloud-based computing platform. The user system includes a processing system, memory and an input system that receives input parameters specified by a user of the user system. The memory can store a test class filter module executable by the processing system. Upon being executed by the processing system, the test class filter module can, based on one or more of the input parameters, group and filter test class identifiers to generate a unique test class identifier array of filtered test class identifiers that correspond to a particular subset of tests that are to be executed during testing of an application. A test execution engine can then execute the particular subset of tests corresponding to the filtered test class identifiers specified in the unique test class identifier array.
    Type: Grant
    Filed: April 28, 2016
    Date of Patent: April 16, 2019
    Assignee: salesforce.com, inc.
    Inventors: Vamshidhar Rao Gandham, Adarsh Ramakrishna, Scott Glaser, Ashwin Simha Reddy Vengareddy, Jonathan Rico Morales
  • Patent number: 10261893
    Abstract: The disclosed methods and systems for coordinating deployment and regression testing across data centers and system clusters in multiple service clouds include accessing test suites via a versioning platform that maintains a metadata notation of an applicable-version to which a version of a test suite applies. They include receiving a request-to-test to run a selected test suite against a selected system; making a machine-to-machine query about the selected system and receiving back a response that specifies a version-to-be-tested; automatically selecting from the versioning platform a test suite version with the applicable-version that supports the version-to-be-tested consistent with the metadata notation of the applicable-version of the selected test suite; and reporting results of running the selected test suite.
    Type: Grant
    Filed: December 5, 2016
    Date of Patent: April 16, 2019
    Assignee: salesforce.com, inc.
    Inventors: Randall S. Forbes, Brian D. McGreer, Jason David Borneman
  • Patent number: 10262027
    Abstract: In a method, system, and computer-readable medium having instructions for executing a query in a database system, a query request is received with a query predicate to filter data returned in response to the query request and the query predicate has a formula, the query request is transformed to a transformed query request by preprocessing the formula in the query predicate, and the query request is optimized using the transformed query request.
    Type: Grant
    Filed: July 17, 2015
    Date of Patent: April 16, 2019
    Assignee: salesforce.com, inc.
    Inventors: Jesse Collins, Jaikumar Bathija
  • Publication number: 20190108432
    Abstract: The technology disclosed determines which field values in a set of unique field values for a particular field in a fielded dataset are anomalous using six similarity measures. A factor vector is generated per similarity measure and combined to form an input matrix. A convolutional neural network processes the input matrix to generate evaluation vectors. A fully-connected network evaluates the evaluation vectors to generate an anomaly scalar for a particular unique field value. Thresholding is applied to anomaly scalar to determine whether the particular unique field value is anomalous.
    Type: Application
    Filed: October 5, 2017
    Publication date: April 11, 2019
    Applicant: salesforce.com, inc.
    Inventors: Chang LU, Lingtao ZHANG
  • Publication number: 20190108439
    Abstract: The technology disclosed determines one or more field values in a set of field values for a particular field in a fielded dataset that are similar to an input value using six similarity measures. A factor vector is generated per similarity measure and combined to form an input matrix. A convolutional neural network processes the input matrix to generate evaluation vectors. A fully-connected network evaluates the evaluation vectors to generate suggestion scalars for similarity to a particular input value. Thresholding is applied to suggestions scalars to determine one or more suggestion candidates for the particular input value.
    Type: Application
    Filed: October 5, 2017
    Publication date: April 11, 2019
    Applicant: salesforce.com, inc.
    Inventors: Chang LU, Lingtao ZHANG
  • Patent number: 10257169
    Abstract: Mechanisms and methods are provided for managing OAuth access in a database network system, and extending the OAuth flow of authentication to securely store the OAuth encrypted refresh token in the storage available with current browsers or any other non-secure storage on user system.
    Type: Grant
    Filed: January 30, 2018
    Date of Patent: April 9, 2019
    Assignee: salesforce.com, inc.
    Inventor: Akhilesh Gupta
  • Patent number: 10257259
    Abstract: Embodiments regard manifest schema to provide application flows. An embodiment of a method includes: loading a manifest schema on a device, the manifest schema including a parent manifest and one or more application manifests; making a call to a server to populate a user interface of the device based on the manifest schema; upon receiving a message at the mobile device, utilizing the parent manifest to automatically select an application for routing of the message, the selection of the application being based on contents of the message; and utilizing an application manifest for the selected application to automatically select a process for routing of the message, the selection of the process being based on the contents of the message using an application manifest for the selected application.
    Type: Grant
    Filed: October 1, 2014
    Date of Patent: April 9, 2019
    Assignee: salesforce.com, inc.
    Inventor: Loic Juillard
  • Publication number: 20190102275
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for monitoring data activity utilizing a shared data store. These mechanisms and methods for monitoring data activity utilizing a shared data store can enable enhanced data monitoring, more efficient data storage, improved system resource utilization, etc.
    Type: Application
    Filed: June 25, 2018
    Publication date: April 4, 2019
    Applicant: salesforce.com, inc.
    Inventors: Scott W. YANCEY, Scott HANSMA
  • Patent number: 10250715
    Abstract: Performance of web pages and mobile device applications with multiple components rendered on a user device is dynamically speeded up, including dynamically measuring network communication latency, adjusting inter-boxcar intervals used to dispatch batches of action requests from the user device to a production server, and dispatching boxcarred requests to the server. Adjustments to the boxcar intervals are based on the dynamically measured network communication latency and a number of connections supported between the user device and the server. The measured network communication latency is calculated as dispatch-to-completed response time minus server processing time and the server processing time is received from the server for a boxcar of completed responses. The system adjusts according to feedback received, as a browser or mobile device changes network connections or the network conditions change, and adapting over time for a particular user.
    Type: Grant
    Filed: June 30, 2016
    Date of Patent: April 2, 2019
    Assignee: salesforce.com, inc.
    Inventors: Ashraya Raj Mathur, Shweta Joshi, Ronnie Fong, Jianxun Jason Ding
  • Patent number: 10250716
    Abstract: Improved perceived load time for browser and mobile application pages is achieved by adjusting boxcarring of action requests from coupled data consuming applications on the user device, using the priority level of regions and components in component-driven cloud applications. Priority labels differentiate among display regions rendered by the data consuming application and the priority labels further differentiate among components within respective display regions. The middleware application batches the action requests into batches based at least in part on the priority labels, into boxcars segregated by priority label according to a predetermined segregation schedule, and dispatches the boxcars of batched action requests to the server. Performance is also dynamically speeded up, by adjusting inter-boxcar intervals used to dispatch batches of action requests from the user device to a production server, based on the dynamically measured network communication latency between the user device and the server.
    Type: Grant
    Filed: June 30, 2016
    Date of Patent: April 2, 2019
    Assignee: salesforce.com, inc.
    Inventors: Shweta Joshi, Ashraya Raj Mathur, Ronnie Fong, Jianxun Jason Ding
  • Patent number: 10248297
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with components across different domains in a single user interface in an online social network. The user interface includes a first component and a second component, where the first component exposes content from a first database system at a first network domain and the second component exposes content from a second database system at a second network domain. A first interaction with the first component is received at a computing device, followed by a reference being provided in the second component, where the reference includes information related to the first interaction. A second interaction with the second component regarding the reference can be received at the computing device. Interactions between the components hosted on different database systems can occur through an application programming interface (API).
    Type: Grant
    Filed: December 17, 2015
    Date of Patent: April 2, 2019
    Assignee: salesforce.com, inc.
    Inventors: Scott D. Beechuk, Orjan N. Kjellberg, Arvind Krishnan
  • Patent number: 10241890
    Abstract: Computer program, methods, and systems for code modification of a programming language platform and a software application in an intermediate language at different times are disclosed. The methods and system may modify a portion of the programming language platform in the intermediate language at a first time to alter a functionality of or add a new functionality to the programming language platform; and may modify the software application in the intermediate language at a second time different from the first time, where the software application may be modified based on a runtime analysis rule that uses the altered or added new functionality of the programming language platform. The modified programming language platform may be included in a first package, and the modified software application may be included in a second package, and executed on the modified programming language platform.
    Type: Grant
    Filed: July 28, 2016
    Date of Patent: March 26, 2019
    Assignee: SALESFORCE.COM, INC.
    Inventor: Sergey Gorbaty
  • Patent number: 10241896
    Abstract: Systems and methods are provided for creating a sandbox for an original tenant at a point in time, the original tenant having original tenant data stored in an immutable storage associated with an original tenant identifier, the original tenant data as of the sandbox creation point in time being a virtual snapshot of the original tenant data accessible by a sandbox tenant, where the sandbox tenant data can be changed without changing the original tenant data, and the original tenant data can be changed without changing the sandbox tenant data. A sandbox tenant is created by associating a sandbox tenant identifier with the virtual snapshot of the original tenant data and with sandbox tenant data created by the sandbox tenant subsequent to the sandbox creation point in time. Original tenant data is subsequently created and associated with the original tenant identifier, and is not accessible to the sandbox tenant.
    Type: Grant
    Filed: November 8, 2016
    Date of Patent: March 26, 2019
    Assignee: SALESFORCE, INC.
    Inventors: Jameison Bear Martin, Subho Sanjay Chatterjee, Patrick James Helland, Nathaniel Wyatt, Thomas Fanghaenel, Terry Chong
  • Patent number: 10235148
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for creating, exporting, viewing and testing, and importing custom applications in a multitenant database environment. These mechanisms and methods can enable embodiments to provide a vehicle for sharing applications across organizational boundaries. The ability to share applications across organizational boundaries can enable tenants in a multi-tenant database system, for example, to easily and efficiently import and export, and thus share, applications with other tenants in the multi-tenant environment.
    Type: Grant
    Filed: June 27, 2016
    Date of Patent: March 19, 2019
    Assignee: salesforce.com, inc.
    Inventors: David Brooks, Lewis Wiley Tucker, Benji Jasik, Timothy Mason, Eric David Bezar, Simon Wong, Douglas Chasman, Tien Tzuo, Scott Hansma, Adam Gross, Steven Tamm
  • Patent number: 10235081
    Abstract: Provisioning timestamp-based storage units for time series data is described. A time series database system determines a remaining time period for a first storage unit to reach a storage capacity, the first storage unit storing first data with a first minimum timestamp. The time series database system provisions a second storage unit if the remaining time period for the first storage unit satisfies the provisioning threshold and stores second data with a second minimum timestamp to the second storage unit. The time series database system dispatches a query for third time series data to any storage unit if a time span from a minimum timestamp to a maximum timestamp associated with the storage unit includes at least part of a time range associated with the third time series data. The time series database system responds to the query for the third time series data based on dispatching the query.
    Type: Grant
    Filed: April 28, 2016
    Date of Patent: March 19, 2019
    Assignee: salesforce.com, inc
    Inventors: Thomas Nicholas Valine, Bhinav Sura, Kirankumar Kakanuru Gowdru, Dilip Devaraj, Rajavardhan Sarkapally
  • Patent number: 10237336
    Abstract: Some embodiments of the present invention include a method for controlling requests to be transmitted to a server computing system. The method generating, by a first requester, a request to be transmitted to a first server computing system, the first requester being part of a first group of requesters, each of the requesters in the first group of requesters is configured to access an indicator to determine whether the first server computing system is ready to receive its request, the indicator being set or reset at least based on a response received from the first server computing system, the indicator stored in a memory device associated with a second server computing system; and based on the indicator indicating that the first server computing system is not ready, delaying from transmitting, by the first requester, the request to the first server computing system.
    Type: Grant
    Filed: December 22, 2016
    Date of Patent: March 19, 2019
    Assignee: salesforce.com, inc.
    Inventors: Danil Dvinov, Parth Vaishnav, Chenghung Ker
  • Patent number: 10235476
    Abstract: Some embodiments of the present invention include a method for identifying match candidates in a database object and may include generating, by a database system, a match key associated with a lookup field of a database object. The method may further include activating, by the database system, a matching rule associated with the match key, and receiving, by the database system, a request to search for duplicate candidates in the database object. The request may include an input entity. The duplicate candidates in the database object may be identified by using the input entity and the matching rule.
    Type: Grant
    Filed: May 28, 2015
    Date of Patent: March 19, 2019
    Assignee: salesforce.com, inc.
    Inventors: Parth Vijay Vaishnav, Chenghung Ker, Danil Dvinov, David Hacker
  • Patent number: 10237733
    Abstract: Behavioral authentication is described. A mobile device records a first location of the mobile device. The mobile device records a second location of the mobile device. The mobile device determines whether a route from the first location to the second location matches an expected route. The mobile device generates an access-enabling token in response to a determination that the route from the first location to the second location matches the expected route. The mobile device enables access to an entity by a user of the mobile device based on the mobile device providing the access-enabling token to the entity.
    Type: Grant
    Filed: July 20, 2016
    Date of Patent: March 19, 2019
    Assignee: salesforce.com, inc
    Inventor: Vikas Taneja
  • Patent number: 10235637
    Abstract: The technology disclosed describes systems and methods for generating feature vectors from resource description framework (RDF) graphs. Machine learning tasks frequently operate on vectors of features. Available systems for parsing multiple documents often generate RDF graphs. Once a set of interesting features to be considered has been established, the disclosed technology describes systems and methods for generating feature vectors from the RDF graphs for the documents. In one example setting, a machine learning system can use generated feature vectors to determine how interesting a news article might be, or to learn information-of-interest about a specific subject reported in multiple articles. In another example setting, viable interview candidates for a particular job opening can be identified using feature vectors generated from a resume database, using the disclosed systems and methods for generating feature vectors from RDF graphs.
    Type: Grant
    Filed: August 28, 2015
    Date of Patent: March 19, 2019
    Assignee: SALESFORCE.COM, INC.
    Inventor: Matthew Fuchs
  • Publication number: 20190080358
    Abstract: Disclosed herein are system, method, and computer program product embodiments for a dynamic email system. An embodiment operates by assigning a persona record to a subscriber record in a set of subscriber records based on a characteristic of the subscriber record. The embodiment assigns a content score to a content item in a content database based on subscriber engagement data associated with the content item. The embodiment ranks the content item in the content database based on the content score assigned to the content item. The embodiment assigns the content item to the subscriber record based on a characteristic of the content item, the content score assigned to the content item, or the persona record. The embodiment creates an email comprising the content item based on the assignment of the content item to the subscriber record. The embodiment sends the email to an email address associated with the subscriber record.
    Type: Application
    Filed: September 11, 2017
    Publication date: March 14, 2019
    Applicant: salesforce.com, inc.
    Inventors: Bradley P. ROBINSON, Arun KAMOJI, Samuel PARSONS, Adrian CRUZ, Lydia YANG
  • Publication number: 20190081920
    Abstract: Disclosed herein are system, method, and computer program product embodiments for a dynamic email content engine. An embodiment operates by selecting a subscriber record from a database. The embodiment adds a first content item to a content pool based on a first rule in a set of rules, wherein the first rule is applied based on a characteristic of the content item or a persona record assigned to the subscriber record. The embodiments adds a second content item to the content pool based on a second rule in the set of rules. The embodiment ranks the first content item and the second content item in the content pool based on a first priority value and a second priority value. The embodiment assigns the first content item to the subscriber record based on the ranking.
    Type: Application
    Filed: September 11, 2017
    Publication date: March 14, 2019
    Applicant: salesforce.com, inc.
    Inventors: Bradley P. ROBINSON, Brandon YOUNG, Arun KAMOJI, Samuel PARSONS, Ian CRUZ, Lydia YANG
  • Patent number: 10229157
    Abstract: Methods and systems for query optimization for a multi-tenant database system are provided. Some embodiments comprise receiving, at a network interface of a server computer in a multi-tenant database system, an original query transmitted to the multi-tenant database system by a user associated with a tenant, wherein the original query is associated with data accessible by the tenant, and wherein the multi-tenant database system includes a first two-column custom index. Metadata associated with the data accessible by the tenant is retrieved, using a processor of the server computer, wherein at least a portion of the data accessible by the tenant is stored in a common table within the multi-tenant database system. A tenant-selective query syntax is determined, using the processor, wherein determining comprises analyzing at least one of metadata generated from information about the tenant or metadata generated from the data accessible by the tenant.
    Type: Grant
    Filed: October 4, 2010
    Date of Patent: March 12, 2019
    Assignee: salesforce.com, inc.
    Inventors: Jesse Collins, Craig Weissman
  • Patent number: 10229174
    Abstract: Techniques for optimizing result presentation for a database query. A database query is received. The database query is performed with a clause indicating one or more offset values to be used in displaying results from the database query. The one or more offset values indicate a subset within the results from the database query to be presented. An order is imposed on the results from the database query. The subset is presented as determined by the one or more offset values.
    Type: Grant
    Filed: February 10, 2017
    Date of Patent: March 12, 2019
    Assignee: salesforce.com, inc.
    Inventor: Seth John White
  • Publication number: 20190073617
    Abstract: Methods and apparatus, including computer program products, implementing and using techniques for orchestrating a business process in a computer network. A script describing a business process is received from a client machine over the computer network. The script is compiled into executable program instructions. A reference to the script and data to be operated on by the script is received from the client machine over the computer network. The data is processed in accordance with the script. The result of the data processing is returned to the client machine over the computer network.
    Type: Application
    Filed: February 27, 2018
    Publication date: March 7, 2019
    Applicant: salesforce.com, inc.
    Inventor: Paul HINKS
  • Publication number: 20190073455
    Abstract: A method and system for allowing an independent software vendor (ISV) access to proprietary software code for software of an organization has been developed. An ISV generates a login request that masquerades as a user of the software. A license management system that controls access to the software, is accessed and determines if two session IDs are present. The presence of two separate session IDs identifies the ISV and if detected, the ISV is allowed access to the proprietary software code. Finally, the organization is notified about the ISV's access to the proprietary software code.
    Type: Application
    Filed: September 7, 2017
    Publication date: March 7, 2019
    Applicant: salesforce.com, inc.
    Inventors: NICHOLAS CHUN YUAN CHEN, NATHAN EDWARD LIPKE, DAVID ROSS BAKER, WINSTON CHOW, JONATHAN WIDJAJA
  • Publication number: 20190073391
    Abstract: A data migration system and method operate within a database platform system, which includes first and second databases, to provide data migration between databases. The data migration includes automatically generating a globally unique identifier for each record of the first database, such as upon creation of each record. Records in the second database are updated or inserted according to whether or not records in the second database have globally unique identifiers that correspond to globally unique identifiers of records in the first database.
    Type: Application
    Filed: November 1, 2018
    Publication date: March 7, 2019
    Applicant: salesforce.com, inc.
    Inventors: David Ross Baker, Mitul J. Hirpara, Michael Gonzales
  • Patent number: 10223396
    Abstract: An entries array having a pre-selected number of initially empty buckets and structured as a circular array is maintained. Each of the pre-selected number of entries in the entries array has a corresponding index value. A chaining array having the pre-selected number of buckets and structured as a circular array is also maintained. Each of the pre-selected number of entries in the chaining array has the same corresponding index value as the corresponding bucket in the entries array. A hash operation is performed on data to be stored to determine a hash value corresponding to the data. The data is stored in a bucket in the entries array corresponding to the hash value as an unmovable head-of-chain entry, and moving previous data, if any, stored in the entries array corresponding to the hash value if the previous data has a different hash value. The data is stored in another bucket in the entries array if the bucket in the entries array corresponding to the hash value is occupied by a head-of-chain entry.
    Type: Grant
    Filed: August 26, 2016
    Date of Patent: March 5, 2019
    Assignee: salesforce.com, inc.
    Inventor: Bruno Roustant
  • Patent number: 10223136
    Abstract: Disclosed are examples of systems, apparatus, methods, and computer program products for generating content objects using an integrated development environment. In some implementations, an integrated development environment is displayed. A request to generate or update an educational content object can be processed, and a presentation including metadata selection options can be provided. After a selection of one of the metadata selection options is received, the presentation can be updated. A different request is received from a rich text editor provided in a new presentation, and the new presentation can be updated.
    Type: Grant
    Filed: April 14, 2017
    Date of Patent: March 5, 2019
    Assignee: salesforce.com, inc.
    Inventors: Adam Torman, George Norris, Chris Fox, Douglas Bitting, Jeff Douglas
  • Patent number: 10223541
    Abstract: Techniques are disclosed relating to generating permission tokens. A first computer system may store permission information for a user that indicates a plurality of permissions for the user for accessing data within a database system. The first computer system may receive, from a user device, a permission request for permissions to perform actions at a second computer system. In response to authenticating the user, the first computer system may create a token with one or more permissions for the user by selecting the one or more permissions from the plurality of permissions stored for the user such that the created token does not exceed a specified size and may provide the token to the user device.
    Type: Grant
    Filed: January 24, 2017
    Date of Patent: March 5, 2019
    Assignee: salesforce.com, inc.
    Inventors: Harish Balijepalli, Ryan Michael Michela
  • Patent number: 10223389
    Abstract: In one embodiment, a computer-implemented method executable by a computer to analyze complex metadata of a data source is provided. The method includes: receiving, by a processor, complex metadata from the data source; processing, by a processor, the complex metadata to determine a dictionary of metadata; processing, by a processor, the dictionary of metadata to determine a graph of nodes and edges; processing, by a processor, the graph using a single feature analysis method; and displaying a representation of a visual graph based on results of the feature analysis method.
    Type: Grant
    Filed: November 3, 2015
    Date of Patent: March 5, 2019
    Assignee: salesforce.com, inc.
    Inventor: Gregory Gackiere
  • Patent number: 10225264
    Abstract: Techniques are disclosed relating to automating permission requests, e.g., in the context of multi-factor authentication. A mobile device may display an option to allow a user to automate responses to future permission requests to perform an action. The mobile device may automatically respond to subsequent permission requests based on at least one automation criterion. The action may include login, transaction approval, physical access, vehicle ignition, account recovery, etc. The automation criteria may include location, acceleration, velocity, wireless connectivity, proximity to another device, temperature, lighting, noise, time, biometrics, altitude, pressure, image characteristics, etc. Disclosed techniques may increase authorization security while reducing user interaction for multi-factor authentication, in some embodiments.
    Type: Grant
    Filed: September 9, 2015
    Date of Patent: March 5, 2019
    Assignee: salesforce.com, inc.
    Inventors: Evan Tyler Grim, Josh Alexander
  • Patent number: 10225242
    Abstract: Techniques are disclosed relating to automating permission requests, e.g., in the context of multi-factor authentication. In some embodiments a mobile device receives permission requests that specify sets of one or more automation criteria. In some embodiments, the mobile device prompts a user for a response to permission requests when the criteria are not met and automatically responds to permission requests (e.g., without requiring user input) when the criteria are met. Disclosed techniques may increase authorization security while reducing user interaction for multi-factor authentication, in some embodiments.
    Type: Grant
    Filed: September 9, 2015
    Date of Patent: March 5, 2019
    Assignee: salesforce.com, inc.
    Inventors: Evan Tyler Grim, Josh Alexander
  • Patent number: 10223367
    Abstract: In an example, composite keys for an event log may be provided. A partitioner may be configured to extract a natural key from the composite keys and distribute log lines of event log files to a plurality of reducer nodes based on a value of the natural key. A comparator may use a log time of the composite key to sort a received portion of the distributed log lines.
    Type: Grant
    Filed: March 4, 2015
    Date of Patent: March 5, 2019
    Assignee: SALESFORCE.COM, INC.
    Inventor: Aakash Pradeep
  • Patent number: 10223546
    Abstract: Techniques for sorting encrypted data within a software as a service (SaaS) environment. Data is encrypted on a per symbol basis with a symbol based encryption module. Sort and search functionality preserving encryption that allows other modules to sort tokens and to search for tokens is provided. Encrypted tokens that have been encrypted by the symbol based encryption module are stored in a database. Access to the encrypted tokens is provided through the SaaS environment.
    Type: Grant
    Filed: August 14, 2017
    Date of Patent: March 5, 2019
    Assignee: salesforce.com, inc.
    Inventor: David Movshovitz
  • Publication number: 20190066064
    Abstract: A method and system for receiving a virtual receipt by a customer from a computing platform, the method includes generating by a mobile device of the customer, using a receipt app connected to the computing platform, a scan-able code, for capture by a merchant for sending a virtual receipt to the customer wherein the customer using the receipt routing app generates a particular scan-able code with identifying data for capture by the merchant; displaying the scan-able code by the customer when performing a particular transaction at a merchant point of sale (POS) for capture and accessing, by the customer using the receipt app, an app storage cloud to access the virtual receipt using identifying data from the scan-able code presented by the customer to the merchant with corresponding identifying data to additional identifying data which has been generated by the merchant POS relating to the transaction.
    Type: Application
    Filed: August 31, 2017
    Publication date: February 28, 2019
    Applicant: salesforce.com, inc.
    Inventors: FAN LIU, RAJEEV SHIMOGA KUMAR
  • Publication number: 20190068703
    Abstract: Computing systems, database systems, and related methods are provided for supporting dynamic resources. One exemplary method involves a resource server identifying a reference to an external source within a resource obtained from a resource database, retrieving data residing at the external source from a network using the reference, and generating a graphical representation of the resource at a client device communicatively coupled to the network. The graphical representation of the resource includes a graphical representation of the retrieved data at a location within the graphical representation of the resource corresponding to a location of the reference within the resource.
    Type: Application
    Filed: August 28, 2017
    Publication date: February 28, 2019
    Applicant: salesforce.com, inc.
    Inventors: DARSHIL VIPUL VORA, YOUNGJUN KWAK, ALAN DAWKUAN HWANG, ALEX MASTRODONATO, PAUL KORPI
  • Publication number: 20190065553
    Abstract: A method for obtaining query response data by a relational database management system (RDBMS) is provided. The method receives a user input query, by a processor associated with the RDBMS, wherein the user input query comprises a query request for a set of data; formats the user input query into a second query language suitable for communication between the RDBMS and a query response interface associated with a second data storage external to the RDBMS, by the processor, to generate a reformatted user input query, wherein the RDBMS is configured to perform query operations using an n-ary tree format, and wherein the query response interface is configured to perform query operations using a binary tree format consisting of two child nodes per non-terminal node of a binary tree; and transmits the reformatted user input query to the query response interface, via a communication device communicatively coupled to the processor.
    Type: Application
    Filed: August 31, 2017
    Publication date: February 28, 2019
    Applicant: salesforce.com, inc.
    Inventors: JOHN YOUNG, STEPHEN JOSEPH CROUSE
  • Publication number: 20190065521
    Abstract: A database system is arranged to support collaboration among users of a file in a feed system of a multi-user social network database driven system, wherein at least some of the users are permitted to upload a file to the feed from a remote computing device, and other users may have permission to collaborate on modifying the file. A sync client application executable on a remote user machine enables an authorize user to select “sync all files in the feed,” which triggers (a) download of the latest version of all files in the feed from the cloud to all users associated with the feed, and (b) subsequent automatic synchronization of the files by selectively uploading to the cloud database a modified local copy of the file from a user machine, and then downloading a latest version of the modified file to all of the users associated with the feed.
    Type: Application
    Filed: October 25, 2018
    Publication date: February 28, 2019
    Applicant: salesforce.com, inc.
    Inventor: Peda Venkateswarlu POLA
  • Publication number: 20190066023
    Abstract: A method for providing career data by a computer system is provided. The method obtains employee profile data to create an employee profile for an enterprise software application platform, wherein the employee profile data comprises at least qualifications, skills, competencies, and experience level of a particular employee, and wherein the employee profile is shared by one or more applications (apps) associated with the enterprise software application platform; obtains employer organizational data from an employer database associated with the enterprise software application platform, the employer organizational data comprising at least employee roles and employee projects associated with an employer; identifies action items for the particular employee, based on the employee profile data and the employer organizational data; and transmits the action items, the action items comprising recommendations for the particular employee.
    Type: Application
    Filed: August 31, 2017
    Publication date: February 28, 2019
    Applicant: salesforce.com, inc.
    Inventors: KATHERINE IDZELIS VON JAN, ITAI ASSEO
  • Publication number: 20190066079
    Abstract: A method and system for routing receipts to customers by merchants using a computing platform which includes generating a scan-able code by a merchant point of sale (POS) device for capturing by a mobile device of a customer to receive a virtual receipt of the transaction, generating, by the merchant POS, identifying data for the customer by combining data from the scan-able code with identifying data generated by the merchant POS relating to the transaction wherein the identifying data includes identifiers of one or more of: time stamp data of the transaction, data about items or services purchased in the transaction; and random data generated by the merchant POS during the time of the transaction and sending, by the merchant POS using the computing platform, the identifying data to an app cloud storage wherein the app cloud storage is configured as a block chain ledger accessible by the customer.
    Type: Application
    Filed: August 31, 2017
    Publication date: February 28, 2019
    Applicant: salesforce.com, inc.
    Inventors: FAN LIU, RAJEEV SHIMOGA KUMAR
  • Publication number: 20190065044
    Abstract: Disclosed herein are system, method, and computer program product embodiments for sharing a record from another application without leaving a current application. An embodiment operates by receiving a request for a record in an application at a user interface of a connected keyboard. The embodiment accesses credentials in a credential database from the connected keyboard based on the request. The embodiment transmits the request for the record to the application from the connected keyboard based on the credentials. The embodiment receives the record from the application at the connected keyboard. The embodiment then outputs the record at the connected keyboard.
    Type: Application
    Filed: August 25, 2017
    Publication date: February 28, 2019
    Applicant: salesforce.com, inc.
    Inventors: Greg Bertoldo, Joseph Andolina, John Earle, Justin Maguire
  • Patent number: 10216791
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for adjusting a data query. These mechanisms and methods for adjusting a data query can enable more relevant query results, increased efficiency and revenue, optimized customer interaction, etc.
    Type: Grant
    Filed: August 28, 2013
    Date of Patent: February 26, 2019
    Assignee: salesforce.com
    Inventors: Francois Lopitaux, Frederic Voituret, Sylvana Bounthiem, Medha Pradhan, Nicolas Paymal, Gregoire Lejeune
  • Patent number: 10216821
    Abstract: Methods and systems for bulk uploading of data in an on-demand service environment are described. In one embodiment, such a method includes retrieving a bulk transaction request from a transaction queue within a host organization, where the bulk transaction request specifies a plurality of database transactions to be processed against a multi-tenant database system of the host organization. Such a method further includes determining a current computational load of the multi-tenant database system, processing a subset of the plurality of database transactions specified by the bulk transaction request against the multi-tenant database system when the current computational load is below a threshold, and updating a bulk transaction results log based on the subset of the plurality of database transactions processed. Remaining database transactions specified by the bulk transaction request may then be re-queued for later processing.
    Type: Grant
    Filed: February 24, 2015
    Date of Patent: February 26, 2019
    Assignee: salesforce.com, inc.
    Inventors: Manoj Cheenath, Simon Z. Fell, Jesper Joergensen
  • Patent number: 10218667
    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for providing access to communities of users in an online social network. In some implementations, a server is configured to identify a user identity (ID), received from a computing device, as one of a plurality of first user identities (IDs) of first users belonging to a first community maintained on behalf of a first organization by a social networking system. The computing device can then be provided access to the first community. When a request to access a second community maintained on behalf of a second organization is received from the computing device, the user ID can be identified as one of a plurality of second user IDs of second users belonging to the second community. The computing device can then be provided access to the second community.
    Type: Grant
    Filed: September 21, 2017
    Date of Patent: February 26, 2019
    Assignee: salesforce.com, inc.
    Inventors: Sanjaya Lai, Aditya Kuruganti, Kedar Doshi
  • Patent number: 10218813
    Abstract: A method for the managing access to a software resource is disclosed. The method may include receiving, from a particular consumer, a request for a number of permits corresponding to units of a software resource. The numbers of permits may be compared to a total number of available permits. In response to determining that the number of permits is greater than the total number of available permits, rejecting the request in response to determining the number of permits requested is within a threshold value of permits requested by another consumer who has requested the largest number of permits in a preceding time period.
    Type: Grant
    Filed: January 31, 2017
    Date of Patent: February 26, 2019
    Assignee: salesforce.com, inc.
    Inventors: Olga Peschansky, Sreeram Duvur, Travis Downs
  • Patent number: 10216826
    Abstract: A system and method for mapping a standard set of database query statements to a set of query statements for a target database, including a processor to receive an identification of a target database and identify any extension set of query statements of the target database, receive a plurality of standard database query statements, and map each standard database query statement to a query statement for the target database on the basis of an extension set associated with the target database. A statement mapping database may be created to map the query statements of the target database to the standard database query statements such that the processor may receive a standard database query statement and identify a corresponding query statement that is appropriate for the target database, and receive a query statement of the target database and identify a corresponding standard database query statement.
    Type: Grant
    Filed: September 1, 2015
    Date of Patent: February 26, 2019
    Assignee: Salesforce.com, Inc.
    Inventor: Benjamin Tsai
  • Patent number: 10216397
    Abstract: Disclosed are systems, apparatus, and methods for generating a user profile interface based on skill information associated with a user. Skill information associated with the user may be received. The skill information may include data values that identify at least one skill associated with the user, and that further identify a skill level associated with the at least one skill. A plurality of user interface components may be generated based on the received skill information. The plurality of user interface components may be configured to display a graphical representation generated based on at least some of the skill information. An input may be received. The input may identify a configuration of the plurality of user interface components and may further identify a representation of the skill information within the plurality of user interface components. The plurality of user interface components may be rendered and displayed on a display device.
    Type: Grant
    Filed: January 25, 2016
    Date of Patent: February 26, 2019
    Assignee: salesforce.com, inc.
    Inventor: Jager McConnell
  • Patent number: D841668
    Type: Grant
    Filed: January 31, 2018
    Date of Patent: February 26, 2019
    Assignee: salesforce.com, inc.
    Inventor: John Earle