Salesforce.com Patents

Salesforce.com Inc. provides enterprise cloud computing solutions in the areas of sales force automation, customer service and support, community building, marketing automation and analytics.

Salesforce.com Patents by Type

  • Publication number: 20170270037
    Abstract: The technology disclosed relates to systems and methods usable for developing and testing dashboards with production data in non-production environments including a development server with APIs interposed between a development app and a production server, providing development access to production data before deployment into the production environment. The disclosed development server includes an app server that serves a development app in response to a request from a developer device; and exposes development APIs that mirror production APIs of the production server, and relay of messages between the development APIs and the production APIs. The development server replicates access to production server APIs relied on to retrieve and process time series data from a data store, the replication including access to development server APIs that mirror relative addressing of production APIs.
    Type: Application
    Filed: March 18, 2016
    Publication date: September 21, 2017
    Applicant: salesforce.com, inc.
    Inventor: Milos Barjaktarovic
  • Patent number: 9766965
    Abstract: In an enterprise environment that includes multiple data centers each having a number of first servers, computer-implemented methods and systems are provided for detecting faulty storage device(s) that are implemented as redundant array of independent disks (RAID) in conjunction with each of the first servers. Each first server monitors lower-level health metrics (LHMs) for each of the storage devices that characterize read and write activity of each storage device over a period of time. The LHMs are used to generate high-level health metrics (HLMs) for each of the storage devices that are indicative of activity of each storage device over the period of time. Second server(s) of a monitoring system can use the HLMs to determine whether each of the storage devices have been inactive or active, and can generate a fault indication for any storage devices that were determined to be inactive while storage device(s) at the same first server were determined to be active.
    Type: Grant
    Filed: November 25, 2015
    Date of Patent: September 19, 2017
    Assignee: salesforce.com, inc.
    Inventor: Abdul Waheed
  • Patent number: 9769180
    Abstract: Methods, apparatus, systems, and computer program products are disclosed for sharing data of an online social network. In some implementations, a selection of data of an information feed is received. The information feed includes a plurality of feed items configured to be stored on one or more storage mediums and capable of being displayed in a presentation on a display device. The selected data includes at least a portion of one or more of the feed items. A first network communication including the selected data is generated. The generated first network communication is sent to a designated network address via a network.
    Type: Grant
    Filed: January 23, 2017
    Date of Patent: September 19, 2017
    Assignee: salesforce.com, inc.
    Inventor: Prantap Bedi
  • Patent number: 9766881
    Abstract: In one embodiment, a computer-implemented method executable by a multi-tenant server system to manage a project is provided. The method includes receiving user input data indicating project data that includes at least one of project information, task information, and details information associated with the project; associating tenant-specific metadata with the project data; and storing the project data and the associated tenant-specific metadata in a project data datastore.
    Type: Grant
    Filed: June 13, 2013
    Date of Patent: September 19, 2017
    Assignee: salesforce.com, inc.
    Inventor: Belinda Wong
  • Patent number: 9767136
    Abstract: There are provided mechanisms and methods for maintaining data stored in a data structure. These mechanisms and methods for maintaining data stored in a data structure can provide maintenance operations with improved efficiency, functionality, etc.
    Type: Grant
    Filed: December 22, 2010
    Date of Patent: September 19, 2017
    Assignee: salesforce.com, inc.
    Inventors: Yongsheng Wu, Punit Jain, Craig Weissman, Scott W. Yancey
  • Patent number: 9767132
    Abstract: Disclosed are systems, apparatus, and methods for identifying and visualizing duplicative records via a social network. In various implementations, a first data object may be created and stored in a first database system, where the first data object includes a plurality of data fields capable of storing a plurality of data values. In some implementations, a trigger function may be executed in response to creating the first data object, where the trigger function causes one or more servers in a second database system to determine if one or more existing data objects stored in the second database system include one or more data values that match data values included in the first data object. In various implementations, feed items may be generated in response to determining that a match exists, where the feed items provide one or more users with an indication of the determined match.
    Type: Grant
    Filed: October 9, 2012
    Date of Patent: September 19, 2017
    Assignee: salesforce.com, inc.
    Inventor: Christopher Kemp
  • Patent number: 9767133
    Abstract: Systems and methods are provided for alternative change processes for changes to data objects. A change to a data object is recorded, wherein the change is submitted to a first change process. The first change process is disabled. A second change process is asynchronously executed to process the change to the data object.
    Type: Grant
    Filed: October 29, 2013
    Date of Patent: September 19, 2017
    Assignee: salesforce.com, inc.
    Inventors: Abraham Adam, Alex Gitelman, Daphne A. Kao, Simon Wong, Harish Bellamane, Michael Tang, Stefan Eberl, Twisha Mehta, Venkatachalam Muthukrishnan
  • Patent number: 9766960
    Abstract: Techniques and architectures for workload management. A stream of messages is received with servers coupled to provide access to shared system resources. The servers are organized as at least two groups with a first group providing message queuing services and a second group providing message queuing services under first conditions and modified message queuing services under second conditions. Message queuing services are provided with the first group by treating all jobs as equal, processing jobs asynchronously and processing jobs in the background to defer to foreground, non-message queuing services, jobs. Message queuing services are provided with the second group by treating all jobs as equal, processing jobs asynchronously and processing jobs in the background to defer to foreground, non-message queuing services, jobs under the first conditions. Modified message queuing services are provided with the second group by shortest-slack-first scheduling under the second conditions.
    Type: Grant
    Filed: January 30, 2015
    Date of Patent: September 19, 2017
    Assignee: salesforce.com, inc.
    Inventor: Xiaodan Wang
  • Patent number: 9767040
    Abstract: In an example, a processing system of a database system may categorize event data taken from logged interactions of users with a multi-tenant information system to provide a metric. Event roll-up aggregate metrics used to provide the metric may be generated in connection with event capture. The processing system of the database system may periodically calculate the metric for a particular one of the tenants, and electronically store the periodically calculated metrics for accessing responsive to a query of the particular tenant.
    Type: Grant
    Filed: August 31, 2015
    Date of Patent: September 19, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventors: Aakash Pradeep, Adam Torman, Samarpan Jain, Alex Warshavsky
  • Patent number: 9767145
    Abstract: The technology disclosed relates to a platform for ultra-fast, ad-hoc data exploration and faceted navigation on integrated, heterogeneous data sets. The disclosed apparatus and methods for visual data analysis with animated informational morphing replay provide live data rendering on a live dashboard, with flexible display options for analyzing data and conveying analysis results.
    Type: Grant
    Filed: October 10, 2014
    Date of Patent: September 19, 2017
    Assignee: salesforce.com, inc.
    Inventors: Didier Prophete, Vijayasarathy Chakravarthy
  • Patent number: 9760844
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for selecting a synchronous or asynchronous process to determine a forecast. These mechanisms and methods for such synchronous/asynchronous process selection can enable embodiments to determine forecasts for multiple users (e.g. with hierarchical relationships, etc.) over an arbitrary time interval. The ability of embodiments to provide forecasts that involve such a large amount of data in an effective way can enable forecasting that was otherwise infeasible due to resource limitations.
    Type: Grant
    Filed: July 14, 2014
    Date of Patent: September 12, 2017
    Assignee: salesforce.com, inc.
    Inventors: Kedar Doshi, Mark Fischer, Evan Chou
  • Patent number: 9760594
    Abstract: Statistics mechanisms in multitenant database environments. A master statistics file is maintained in a multitenant database system. The master statistics file has statistics corresponding to multiple tenants within the multitenant database system. Statistics for a selected table within the multitenant database system are generated. The selected table corresponding to a selected tenant of the multitenant database system. The master statistics file is updated based on the generated statistics for the selected table.
    Type: Grant
    Filed: February 17, 2016
    Date of Patent: September 12, 2017
    Assignee: salesforce.com, inc.
    Inventors: Hoon Kim, Jesse Collins, Chirag Rajan
  • Patent number: 9762589
    Abstract: Techniques and systems for modifying a virtual machine functionality. Archive files each including at least a class files are received. The archive files are stored within the virtual machine. The virtual machine runs on a host system and neither the virtual machine nor the host system are restarted in response to the receiving or storing of the archive files. Files of the host system are scanned to find class files that are not included in a class path for the virtual machine. The class files are copied to a class path for the virtual machine. Neither the virtual machine nor the host system are restarted in response to the copying of the class files. The classes corresponding to the class files are registered in the virtual machine in response to the copying of the class files to the class path. Neither the virtual machine nor the host system are restarted in response to the registration of the classes.
    Type: Grant
    Filed: January 23, 2017
    Date of Patent: September 12, 2017
    Assignee: salesforce.com, inc.
    Inventors: Stephen Wood, Samuel William Bailey, Matthew Lucas
  • Patent number: 9760620
    Abstract: Systems and methods are provided for matching snippets of search results to clusters of objects. A system adds a data snippet of a search result to a cluster of objects. The system calculates a confidence score for the add based on the recency, a job title, an email address, and/or a phone number associated with the data snippet. The system stores the add in the customer accessible database if the confidence score is sufficiently high for the add to be stored in the customer accessible database. The system generates a notice for review if the confidence score is not sufficiently high for the add to be stored in the customer accessible database.
    Type: Grant
    Filed: July 22, 2014
    Date of Patent: September 12, 2017
    Assignee: salesforce.com, inc.
    Inventors: Pawan Nachnani, Arun Kumar Jagota
  • Patent number: 9762520
    Abstract: Methods and apparatuses for automatic generation of dynamically assigned conditional follow-up tasks. A composition interface in which a user can compose an electronic mail message is provided. A mechanism within the composition interface to select a response window is provided. A follow-up task corresponding to the electronic mail message for the user is generated only if a response to the electronic mail message is not received within the response window.
    Type: Grant
    Filed: July 27, 2015
    Date of Patent: September 12, 2017
    Assignee: salesforce.com, inc.
    Inventors: Kedao Wang, Jón Tómas Grétarsson, Adam Evans, Jason Li
  • Patent number: 9753926
    Abstract: A facility for extracting visual contents of a page is described. The facility renders a page including visual contents, the rendered page including an extraction control. In response to user input activating the extraction control, the facility (1) selects a proper subset of the visual contents of the page that are specified by a publisher on the page for extraction using the extraction control, and (2) transmits a representation of the selected subset of visual contents for storage independent of the page.
    Type: Grant
    Filed: April 30, 2012
    Date of Patent: September 5, 2017
    Assignee: salesforce.com, inc.
    Inventors: Gary W. Flake, Thomas J. Montgomery, Gregory T. Pascale, Kenneth J. Perkins, Mark R. Dawson
  • Patent number: 9753703
    Abstract: Disclosed are database systems, methods, and computer program products for generating identifiers for user interface elements of a web page of a web application. In some implementations, a server of a database system analyzes a copy of source code for a first web page. The first web page may comprise user interface elements capable of being generated from the source code. The server identifies one or more of the user interface elements of the first web page as not having a unique identifier or as having a dynamically generated identifier. The server generates, for each identified user interface element, a further unique identifier to be associated with the respective identified user interface element. The server generates edited source code comprising one or more further unique identifiers for the identified one or more user interface elements. The server stores the edited source code in a database of the database system.
    Type: Grant
    Filed: January 27, 2015
    Date of Patent: September 5, 2017
    Assignee: salesforce.com, inc.
    Inventor: Daniel Everett Jemiolo
  • Patent number: 9756039
    Abstract: Disclosed are some examples of systems, methods and storage media for generating a platform-independent document. In some implementations, a system is capable of receiving a request to generate a platform-independent document, the request including markup language content. The system is further capable of providing the markup language content to a rendering engine. The system is further capable of intercepting resource requests communicated from the rendering engine. The system is further capable of communicating the intercepted requests, or one or more requests based on the intercepted requests, to retrieve resources identified in the intercepted requests. The system is further capable of receiving resources retrieved based on the communicated intercepted requests. The system is further capable of providing the retrieved resources to the rendering engine, which subsequently renders the platform-independent document based on the markup language content and the retrieved resources.
    Type: Grant
    Filed: September 14, 2016
    Date of Patent: September 5, 2017
    Assignee: salesforce.com, inc.
    Inventor: Igor A. Shmulevich
  • Patent number: 9753962
    Abstract: Disclosed herein are systems and methods for populating a table having null values using a predictive query interface including means for receiving a tabular dataset from a user as input, the tabular dataset having data values organized as columns and rows; identifying a plurality of null values within the tabular dataset, the null values being dispersed across multiple rows and multiple columns of the tabular dataset; generating indices from the tabular dataset of columns and rows, the indices representing probabilistic relationships between the rows and the columns of the tabular dataset; displaying the tabular dataset as output to the user, the displayed output including the data values depicted as known values and the null values depicted as unknown values; receiving input from the user to populate at least a portion of the unknown values within the displayed tabular dataset with predicted values; querying the indices for the predicted values; and displaying the predicted values as updated output to the u
    Type: Grant
    Filed: January 11, 2016
    Date of Patent: September 5, 2017
    Assignee: salesforce.com, inc.
    Inventors: Cap Christian Petschulat, Eric Michael Jonas
  • Patent number: 9755916
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for serving an application from a custom subdomain. These mechanisms and methods for serving an application from a custom subdomain can enable improved data security, enhanced system performance, optimized resource utilization, etc.
    Type: Grant
    Filed: August 4, 2015
    Date of Patent: September 5, 2017
    Assignee: salesforce.com, inc.
    Inventors: Jayesh Sureshchandra, Peter Dapkus, Aaron Fiske, Nikita Prokopev, Ryan Guest, Addison Luh
  • Patent number: 9756110
    Abstract: The technology disclosed relates to systems and methods for using deduplication when rendering complex web pages with multiple iFrames, to improve performance and reduce memory requirements. We refer to the technology disclosed as “server-side rework” of interface web pages with multiple iFrames by post processing. Custom interface web pages with multiple iFrames can use the disclosed server-side rework to post-process complex interface web pages for improved performance and reduced memory requirements.
    Type: Grant
    Filed: October 10, 2014
    Date of Patent: September 5, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventor: Chun Tak Lam
  • Patent number: 9753706
    Abstract: A version of the source file is created that includes source code from a source file, and at least a portion of a client-side scripting language file (CSSLF) for generating at least a portion of markup language for a web page to be served to a client device using a webserver. A processor associates metadata with a preprocessed directive (PPD) and a version of the source file (VSF). The metadata can include at least the portion of the CSSLF. The webserver can then retrieve, from a database, only the metadata associated with the PPD in the VSF such that the entire source file does not need to be retrieved. When a request for the metadata associated with the VSF is received, at least the portion of the markup language for the web page can be generated in accordance with the metadata associated with the PPD and the VSF.
    Type: Grant
    Filed: August 28, 2015
    Date of Patent: September 5, 2017
    Assignee: salesforce.com, inc.
    Inventor: James Mooney
  • Publication number: 20170249393
    Abstract: Computer implemented methods and systems are provided that utilize a plugin to allow for quick creation of objects in a cloud-based object management system. The plugin interfaces with a browser application that interacts with the cloud-based object management system. To create objects at the cloud-based object management system, a user can activate the plugin and input information that is needed to create the object. Without logging into the cloud-based object management system, the plugin can then submit the information to the cloud-based object management system, which can use this information to create the object.
    Type: Application
    Filed: February 26, 2016
    Publication date: August 31, 2017
    Applicant: salesforce.com, inc.
    Inventors: Sreejesh Divakaran Nair, Paul David Christian, Tyler Clark, Dylan John Hansen
  • Patent number: 9747388
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for providing access in an on-demand database service to a content object stored in an external content management data source. Information data identifying a content object stored in an external content management data source can be received and communicated through one or more middleware components. The one or more middleware components can serve as a content hub to establish access with the content object and retrieve data regarding the content object. The data regarding the content object can be stored in a persistent object, which can represent the content object in a social layer of the on-demand database service.
    Type: Grant
    Filed: February 25, 2014
    Date of Patent: August 29, 2017
    Assignee: salesforce.com, inc.
    Inventors: Michael Micucci, Saurav Mohapatra, David Goldbrenner, Nicolas Maquaire, Laurent Kubaski, Raphael Jean-Leconte
  • Patent number: 9749267
    Abstract: Various computer-implemented systems and methods are provided here for purposes of intelligent predictive messaging. An exemplary system can be operated to obtain message context data associated with a messaging session, process the message context data to obtain suggested message content for the messaging session, and automatically populate a message field of a user device with at least some of the suggested message content. The system may proceed by sending a message from the user device, where the message includes content of the message field.
    Type: Grant
    Filed: April 4, 2016
    Date of Patent: August 29, 2017
    Assignee: salesforce.com, inc.
    Inventor: Dipak Patil
  • Patent number: 9747006
    Abstract: A sharing model enables users to easily and conveniently create and share standard and custom database objects, and applications, among users or groups of users. The sharing model includes systems and methods that allow users to conveniently create and customize tabs and tab sets that define relationships between custom objects and fields, standard objects and fields, and applications. A tab visually represents a user interface into an element of an application or into a database object. Selection of a tab provides a user access to the object or element of the application represented by the tab. A tab set is a group of related tabs that work as a unit to provide application functionality. New tabs and tab sets may be defined and tab set views may be customized so that an end user can easily and conveniently switch between the various objects and application elements represented by the displayed tabs and tab set views.
    Type: Grant
    Filed: April 12, 2013
    Date of Patent: August 29, 2017
    Assignee: salesforce.com, inc.
    Inventors: Steve Fisher, Eric David Bezar, Adam Gross, Ian Swinson, George Hu, Yoshiyuki Oikawa
  • Publication number: 20170244598
    Abstract: Computer systems and methods are provided for storing configuration settings for services that are provided in a cloud infrastructure in a central database, and providing values for those configuration settings to services in the cloud infrastructure when those services request a configuration setting.
    Type: Application
    Filed: February 23, 2016
    Publication date: August 24, 2017
    Applicant: salesforce.com, inc.
    Inventor: Steven Joseph Crouse
  • Publication number: 20170242889
    Abstract: The technology disclosed relates to discovering a previously unknown attribute of stream processing systems according to which client offsets or client subscription queries for a streaming data store rapidly converge to a dynamic tip of a data stream that includes the most recent messages or events. In particular, it relates to grouping clients into bins to reduce a number of queries to the streaming data store by several orders of magnitude when servicing tens, hundreds, thousands or millions of clients. The bin count is further reduced by coalescing bins that have overlapping offsets. It also relates to establishing separate caches only for the current tips of data streams and serving the bins from the caches instead of the backend data store using group queries. Further, the caches are periodically updated to include the most recent messages or events appended to the dynamic tips of the data streams.
    Type: Application
    Filed: February 24, 2016
    Publication date: August 24, 2017
    Applicant: salesforce.com, inc.
    Inventor: Yingwu ZHAO
  • Publication number: 20170242887
    Abstract: The technology disclosed relates to discovering a previously unknown attribute of stream processing systems according to which client offsets or client subscription queries for a streaming data store rapidly converge to a dynamic tip of a data stream that includes the most recent messages or events. In particular, it relates to grouping clients into bins to reduce a number of queries to the streaming data store by several orders of magnitude when servicing tens, hundreds, thousands or millions of clients. The bin count is further reduced by coalescing bins that have overlapping offsets. It also relates to establishing separate caches only for the current tips of data streams and serving the bins from the caches instead of the backend data store using group queries. Further, the caches are periodically updated to include the most recent messages or events appended to the dynamic tips of the data streams.
    Type: Application
    Filed: February 24, 2016
    Publication date: August 24, 2017
    Applicant: salesforce.com, inc.
    Inventors: Yingwu ZHAO, Hal Scott Hildebrand
  • Publication number: 20170242560
    Abstract: The disclosed technology offers methods of updating a data cube of samples and a display on a client device with a processor. The method provides GUI clients to computer devices; receives initial reports of sample values organized by sampled computing device and sampled aspect of operations, and identified by group membership and super-group membership; receives, from the devices, samples that update reports of sampled aspects of operations; and pushes updated reports to the GUI clients. The GUI clients calculate and update group and super-group aggregate operational status; and display a hierarchical representation of the aggregate operational status of the super-groups and groups and of the operational status of the computing devices, based on the sample values, in real or near real time, as received samples reach the clients. The operator viewing the display of the hierarchical representation is notified of operational aspects that require close monitoring or immediate remedial attention.
    Type: Application
    Filed: February 23, 2016
    Publication date: August 24, 2017
    Applicant: salesforce.com, inc.
    Inventors: Ian Michael Goldstein, Charles Alexander Mott Meynet, Jonathan Robert Graff, Vijay Swamidass
  • Publication number: 20170243120
    Abstract: A system for processing social media data includes a platform with a social media acquisition module configurable to collect a plurality of social media statements. The platform further includes an analysis engine configurable to analyze the plurality of social media statements according to a first sentiment model to generate first analytics data. The analysis engine is configurable to present the first analytics data to a client user, including a display of a sentiment value for each of the social media statements. The platform further includes a feedback queue configurable to receive feedback from the client user on at least a portion of the sentiment values; a model modification module configurable to modify the first sentiment model based on the feedback to result in a modified sentiment model; and a database configurable to store the modified sentiment model as a personalized sentiment model for the client user.
    Type: Application
    Filed: February 23, 2016
    Publication date: August 24, 2017
    Applicant: salesforce.com, inc.
    Inventors: Dai Duong Doan, Alexander Merritt
  • Patent number: 9740871
    Abstract: Computer systems and applications are provided for encrypting data that preserves the ability to process the encrypted data. The method includes receiving data in unencrypted form. The method further includes encrypting the data in accordance with an encryption dictionary generated by arranging the plurality of plaintext symbols in lexicographical order; defining a first subset comprising a first plurality of the lexicographically arranged symbols; defining a second subset comprising a second plurality of the lexicographically arranged symbols; defining a first set with a first plurality of unique random tokens within a first token space for use with the first plurality of symbols; and defining a second set with a second plurality of unique random tokens within a second token space for use with the second plurality of symbols such that the second plurality of unique random tokens is non-linear with respect to the first plurality of unique random tokens.
    Type: Grant
    Filed: October 23, 2015
    Date of Patent: August 22, 2017
    Assignee: salesforce.com, inc.
    Inventor: David Movshovitz
  • Patent number: 9740374
    Abstract: A sharing model enables users to easily and conveniently create and share standard and custom database objects, and applications, among users or groups of users. The sharing model includes systems and methods that allow users to conveniently create and customize tabs and tab sets that define relationships between custom objects and fields, standard objects and fields, and applications. A tab visually represents a user interface into an element of an application or into a database object. Selection of a tab provides a user access to the object or element of the application represented by the tab. A tab set is a group of related tabs that work as a unit to provide application functionality. New tabs and tab sets may be defined and tab set views may be customized so that an end user can easily and conveniently switch between the various objects and application elements represented by the displayed tabs and tab set views.
    Type: Grant
    Filed: April 12, 2013
    Date of Patent: August 22, 2017
    Assignee: salesforce.com, inc.
    Inventors: Steve Fisher, Eric David Bezar, Adam Gross, Ian Swinson, George Hu, Yoshiyuki Oikawa
  • Patent number: 9740466
    Abstract: A computer implemented method of developing computer applications, the method comprising providing to multiple users access, over a network, to information on a data center, with a subgroup of the users having access to a sub-portion of the information that is different from the sub-portion accessible by the remaining tenants of the subgroup; and communicating with the data center over the network employing a computer system associated with a user of the sub-group to establish application functionality with the sub-portion that may be accessed, over the network, by additional parties authorized by the user. Also disclosed is a machine-readable medium and a data center, both of which facilitate carrying-out the steps of the method.
    Type: Grant
    Filed: April 30, 2013
    Date of Patent: August 22, 2017
    Assignee: salesforce.com, inc.
    Inventors: David Brooks, Lewis Wiley Tucker, Benji Jasik, Timothy Mason, Eric David Bezar, Simon Wong, Douglas Chasman, Tien Tzuo, Scott Hansma, Adam Gross, Steven Tamm
  • Patent number: 9740743
    Abstract: Matching objects using keys based on match rules is described. A system generates a match rule key based on a match rule, wherein the match rule specifies whether two objects match. The system creates candidate keys by applying the match rule key to data objects. The system creates a probe key by applying the match rule key to a probe object. The system determines whether the probe key matches a candidate key. The system determines whether the probe object matches a candidate object based on applying the match rule to the probe object and the candidate object if the probe key matches the candidate key corresponding to the candidate object. The system identifies the probe object and the candidate object as matching based on the match rule if the probe object matches the candidate object.
    Type: Grant
    Filed: October 20, 2014
    Date of Patent: August 22, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventors: Arun Jagota, Chenghung Ker, Parth Vijay Vaishnav, Danil Dvinov, David Hacker, Susan Levine
  • Patent number: 9742708
    Abstract: In an embodiment, communities are generated on demand. In this specification a community is a group of webpages in which users share ideas with one another by posting ideas and sending messages for one another to read. An on-demand community is a community that may be created via tools specialized for creating communities, with just a few keys strokes and/or mouse clicks and by adding information (e.g., about the members and/or the topic or set of topics that the community is focused upon), such that a community maybe established within a short amount of time, such as a few minutes or a few hours. Optionally, the communities may be initially populated with ideas related to a particular topic or set of topics. Optionally, each member may be provided with tools for establishing one or more profile page and/or one or more friend pages.
    Type: Grant
    Filed: February 1, 2016
    Date of Patent: August 22, 2017
    Assignee: salesforce.com, inc.
    Inventors: Norimasa Yoshida, Jamie Veere Coleman Grenney, Likuo Lin, Justin Lin
  • Patent number: 9736168
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.
    Type: Grant
    Filed: May 13, 2015
    Date of Patent: August 15, 2017
    Assignee: salesforce.com, inc.
    Inventors: Michael P. Cadden, Richard Alan Stevens, Ron H. Kimble, Rasmus Mencke, Travis D. Corson, Susan Carol Shanabrook
  • Patent number: 9733920
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for associating a plurality of stored elements with a creation of a patch. These mechanisms and methods for associating a plurality of stored elements with a creation of a patch can enable improved patch development for multi-tenant on-demand database systems, improved patch flexibility, etc.
    Type: Grant
    Filed: January 6, 2015
    Date of Patent: August 15, 2017
    Assignee: salesforce.com, inc.
    Inventors: Andrew Smith, Timothy Kral, Simon Toens
  • Patent number: 9736117
    Abstract: Context-based application firewall functionality. A user session is initiated with a client device. The user session allows access a remote resource on a server device coupled with the client device over a network. The connection between the client device and the remote resource is through an application firewall. An application firewall context setup is performed with the application firewall in response to the user session. The application firewall context comprises firewall context information to be used during the user session to perform network and application security operations with the application firewall. A response is created to provide information from the remote resource to the client device. The response includes metadata to be used to update the firewall context information. The firewall context information is updated with the application firewall based on the metadata. The response is transmitted to the client device.
    Type: Grant
    Filed: June 27, 2016
    Date of Patent: August 15, 2017
    Assignee: salesforce.com, inc.
    Inventor: Yoel Gluck
  • Patent number: 9734187
    Abstract: Systems and methods are provided for atomic transactions in a NoSQL database. A system writes a pending transaction identifier to write claim data for a first data item in a NoSQL database in response to a determination that the write claim data for the first data item includes a first previous transaction identifier included in last commit data for the first data item. The system writes the pending transaction identifier and a pending commit identifier to the last commit data for the first data item. The system writes a first value associated with a pending transaction to the first data item. The system aborts the pending transaction in response to a determination that the write claim data for the first data item does not include the first previous transaction identifier included in the last commit data for the first data item.
    Type: Grant
    Filed: March 18, 2014
    Date of Patent: August 15, 2017
    Assignee: salesforce.com, inc.
    Inventor: Matthew Fuchs
  • Patent number: 9734350
    Abstract: Techniques for sorting encrypted data within a software as a service (SaaS) environment. Data is encrypted on a per symbol basis with a symbol based encryption module. Sort and search functionality preserving encryption that allows other modules to sort tokens and to search for tokens is provided. Encrypted tokens that have been encrypted by the symbol based encryption module are stored in a database. Access to the encrypted tokens is provided through the SaaS environment.
    Type: Grant
    Filed: June 15, 2015
    Date of Patent: August 15, 2017
    Assignee: salesforce.com, inc.
    Inventor: David Movshovitz
  • Patent number: 9736107
    Abstract: The technology disclosed relates to adapting online social feed items according to the posting formats of each of the multiple destination online social environments to which they are posted, regardless of the source online social environments from which they originate. In particular, it relates to creating separate instances of a feed item such that each of the instances includes tag formats, social handles or identifiers that are compatible to the online social environments in which they are embedded. These separate instances of a feed item can all be embedded in a first online social environment while preserving their tag formats corresponding to other online social environments.
    Type: Grant
    Filed: November 12, 2015
    Date of Patent: August 15, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventor: Bryan Conrad Hart
  • Publication number: 20170228253
    Abstract: The disclosed declarative framework implements a machine for multi-step progression of interaction with an entity. The framework is usable for a broad range of applications—providing a simple rule-based authoring tool for specifying elements and components of a complex state machine, including state definitions, state transition triggers, state transition conditions and state transition actions. Case-status states, a first filtering condition, and a count parameter that specifies a limit on a number of times within a time period in excess of which additional events with characteristics that match will be ignored or discarded are usable to determine whether to ignore or process an incoming event—throttling the rate at which certain actions occur. A workflow engine gets loaded with instructions derived from the states and event filtering conditions, for handling incoming machine-generated events. Once defined, the state machine is automatically generated and implemented based on the declarative input provided.
    Type: Application
    Filed: August 18, 2016
    Publication date: August 10, 2017
    Applicant: salesforce.com, inc.
    Inventors: Andrew Layman, Adam Bosworth, Tatyana Mamut
  • Publication number: 20170230386
    Abstract: The technology disclosed relates to identifying and notifying a user of nearby attendees at a mega attendance event who are in user's social graph by comparing the user's social graph to a list of event attendees. The identified attendees can be stratified into social graph tags that annotate, categorize and prioritize other users in the user's social graph. The technology disclosed also relates to identifying and notifying the user of nearby attendees of sessions at the event who meet introduction preferences of the user by finding matches between introduction preference attributes specified by the user and attributes of the attendees provided by the list of event attendees.
    Type: Application
    Filed: April 21, 2017
    Publication date: August 10, 2017
    Applicant: salesforce.com, inc.
    Inventor: Jason SCHROEDER
  • Patent number: 9729556
    Abstract: A tool for administering virtual recognition of a group of users is provided. The group of users may be specifically identified or dynamically generated based on criteria selected by an administrative entity submitting a request to administer virtual recognition. The tool may be configured for generating user and badge recommendations based at least in part on the group of users identified to receive the virtual recognition.
    Type: Grant
    Filed: April 29, 2015
    Date of Patent: August 8, 2017
    Assignee: salesforce.com, inc.
    Inventor: John Arlan Brock
  • Patent number: 9727443
    Abstract: Described herein are means for debugging byte code in an on-demand service environment system including a system for simulating execution debug in a multi-tenant database environment. Such means may include: receiving a request at a web-server of the system, determining one or more trace preferences are active for the request, sending the request to a logging framework communicatively interfaced to the multi-tenant database implementation, processing the request via the logging framework, and capturing at least a portion of the execution data emitted responsive to execution of the plurality of events for use in simulating execution debug of the events. Other related embodiments are additionally described.
    Type: Grant
    Filed: November 17, 2015
    Date of Patent: August 8, 2017
    Assignee: salesforce.com, inc.
    Inventors: Taggart C. Matthiesen, Richard Unger, Peter S. Wisnovsky
  • Patent number: 9727924
    Abstract: Disclosed are examples of apparatus, methods, and computer readable storage media for informing one or more users of social network data such as group data when the data is relevant to the user(s). For example, when one or more keywords are identified as being associated with both a group of an online social network and the user, a communication with information identifying the group data can be generated and provided to a display device accessible by the user. In another example, social network data is associated with an entity of the online social network, and the entity is not being followed by the user. Social network data identified as related to one or more keywords can be provided to a display device in a suitable presentation accessible by the user.
    Type: Grant
    Filed: September 5, 2012
    Date of Patent: August 8, 2017
    Assignee: salesforce.com, inc.
    Inventor: Elena Schneider
  • Patent number: 9727598
    Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for fixing logical or physical corruption in databases using LSM trees including, for example, means for storing records in a LSM database at the host organization; processing transactions to the LSM database by writing the transactions into immutable extents for subsequent merge into the LSM database; recording a history of the transactions in a log; identifying corruption in at least one of the records of the LSM database represented within the immutable extents prior to use of the immutable extents in the LSM database; and correcting the identified corruption to the at least one of the records of the LSM database based at least in part on the recorded history of the transactions in the log during live operation of the LSM database. Other related embodiments are disclosed.
    Type: Grant
    Filed: March 13, 2014
    Date of Patent: August 8, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventor: Mark Wilding
  • Patent number: 9727897
    Abstract: A sensor data gathering environment that associates a sensor with a smart tag attached to a product. The sensor receives product identification data from the smart tag. An application, web service or a computing device associated with the sensor collects customer behavior data, such as a length of time the sensor is associated with the smart tag, the proximity of the sensor to the smart tag, the location of the sensor while in a threshold distance from the smart tag, and the like. The application, web service or the computing device associated with the sensor transmits the product identification data and the customer behavior data to a remote computing system for analysis. Based on the analysis, a message or communication is initiated to provide the customer with personalized customer service.
    Type: Grant
    Filed: September 30, 2016
    Date of Patent: August 8, 2017
    Assignee: salesforce.com, inc.
    Inventors: Bruno Fonzi, Amy Catherine Lee
  • Publication number: 20170223135
    Abstract: The technology disclosed relates to creating an audit trail of data incorporation in user profiles. In particular, it relates to linking trust objects to fields of the user profiles. The technology disclosed also relates to maintaining an opt trail that captures user opt-ins by recording the circumstances surrounding opt-in actions. In particular, it relates to linking trust objects to user profiles that connect users to an advertising campaign. The technology disclosed further relates to tracking and measuring reputation of product models in consumer markets. In particular, it relates to assembling consumer feedback on the product models from online social networks and service records of the product models and applying sentiment analysis on the consumer feedback.
    Type: Application
    Filed: April 17, 2017
    Publication date: August 3, 2017
    Applicant: salesforce.com, inc.
    Inventors: Charlie ISAACS, Antony PASSEMARD, Harish PERI, Seema KUMAR