Salesforce.com Patents

Salesforce.com Inc. provides enterprise cloud computing solutions in the areas of sales force automation, customer service and support, community building, marketing automation and analytics.

Salesforce.com Patents by Type
  • Patent number: 10666722
    Abstract: Disclosed are examples of systems, apparatus, methods, and computer program products for message delivery in a distributed server environment. In some implementations, a first dispatcher component can control an event stream. A first connection can be established between a first server and a client device. The first dispatcher component can identify a first event associated with the client device. A first message including an identifier can be generated. The first message can be provided to the client device. It can be determined that the first connection is unreliable. A second connection can be established with a second server responsive to receiving the identifier from the client device. A temporary second dispatcher component can be instantiated. The temporary second dispatcher component can identify a second event. A second message can be generated based on the second event. The second message can be provided to the client device.
    Type: Grant
    Filed: November 22, 2016
    Date of Patent: May 26, 2020
    Assignee: salesforce.com, inc.
    Inventors: Andy Lintner, Sivananda Reddy Thummala Abbigari, Hisham Ghazouli, Fang Wong, Naveen Jaini
  • Patent number: 10664455
    Abstract: A system derives a first schema that is specific to a first log entry type associated with a log code, a second schema that is specific to a second log entry type associated with the log code, and a common schema for the first log entry type and the second log entry type. The system stores the first schema and the common schema in a container for the first log entry type, and the second schema and the common schema in a container for the second log entry type. The system identifies a schema identifier in a log entry corresponding to a system user event. The schema identifier corresponds to a schema in the container for the first log entry type or the container for the second log entry type. The system identifies log data by applying the corresponding schema to the log entry, and outputs the log data.
    Type: Grant
    Filed: April 7, 2017
    Date of Patent: May 26, 2020
    Assignee: salesforce.com, inc.
    Inventors: Choapet Oravivattanakul, Alex Warshavsky, Samarpan Jain
  • Patent number: 10664487
    Abstract: Techniques and structures for providing a multitenant environment having both a relational database and a non-relational database. A database query is received with at least one server computing device providing a multitenant environment having a relational database system and a non-relational database system, the database query in a format corresponding to the relational database system. The query is parsed with the at least one server computing device to find one or more components of the query directed to data stored in the non-relational database system. One or more components of the query directed to data stored in the non-relational database system are converted to one or more scans of the non-relational database system. Results from the query of the relational database system and results from the one or more scans of the non-relational database system are collected. The results from the query and the results of the one or more scans to a combined result are combined.
    Type: Grant
    Filed: August 24, 2018
    Date of Patent: May 26, 2020
    Assignee: salesforce.com
    Inventors: Jonathan Bruce, Eli Levine, Simon Toens, James Taylor
  • Patent number: 10664192
    Abstract: In an example, a computing system is configured to detect data to temporarily store in a group of buffers using an in-memory buffer service; correlate, to the detected data, one or more identifiers of a plurality of identifiers based on a characteristic of the detected data, wherein a first identifier of the plurality corresponds to a first buffer type and a second different identifier of the plurality corresponds to a second buffer type; in response to the data correlated to a single identifier of the identifiers, create a first data object and place the first data object in one of the buffers of the corresponding buffer type; and in response to the data correlated to more than one of the identifiers, create a second data object for each one of the identifiers and place the second data objects in ones of the buffers of the corresponding buffer types, respectively.
    Type: Grant
    Filed: April 26, 2018
    Date of Patent: May 26, 2020
    Assignee: SALESFORCE.COM, INC.
    Inventors: Choapet Oravivattanakul, Samarpan Jain
  • Patent number: 10664928
    Abstract: Disclosed are examples of apparatus, methods, and computer readable storage media for informing one or more users of social network data such as group data when the data is relevant to the user(s). For example, when one or more keywords are identified as being associated with both a group of an online social network and the user, a communication with information identifying the group data can be generated and provided to a display device accessible by the user. In another example, social network data is associated with an entity of the online social network, and the entity is not being followed by the user. Social network data identified as related to one or more keywords can be provided to a display device in a suitable presentation accessible by the user.
    Type: Grant
    Filed: June 30, 2017
    Date of Patent: May 26, 2020
    Assignee: salesforce.com, inc.
    Inventor: Elena Schneider
  • Patent number: 10664244
    Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for providing a dynamic page previewer for a web application builder. A database system maintains a multi-tenant non-relational database associated with a number of users, web applications, and web application components. The system displays a user interface for a dynamic page previewer, consisting of a preview page for a web application containing a number of web application components and one or more component toggle buttons corresponding to the components. The system then processes a user request to select a component toggle button. One or more component visibility rules associated with the component are determined, as well as a visibility state for the component.
    Type: Grant
    Filed: August 22, 2017
    Date of Patent: May 26, 2020
    Assignee: salesforce.com, inc.
    Inventor: Jan Ove Kristian Olsson
  • Patent number: 10664266
    Abstract: Maintaining client version affinity during a rolling server cluster upgrade includes a server in the server cluster receiving a request from a client and checking the request for a version cookie indicating a software version that the client is running. Responsive to a determination that the server is running the same software version as the client, the server serves the request. Responsive to a determination that the client is running a software version matching a previous software version of the server, the server initiates a software upgrade on the client instead of servicing the request. Responsive to a determination that the server is not running the same software version as the client, the server forwards the request to one of the other servers in the server cluster that is running the same software version as the client.
    Type: Grant
    Filed: September 4, 2018
    Date of Patent: May 26, 2020
    Assignee: SALESFORCE.COM, INC.
    Inventors: Olga Peschansky, Paul Sydell
  • Publication number: 20200159578
    Abstract: A first scheduler stores into a memory of a first virtual machine, a first block of jobs to be executed by the first virtual machine, the first block of jobs included in a table stored in a database associated with a server computer system. A second scheduler stores into a memory of a second virtual machine, a second block of jobs to be executed by the second virtual machine. The second block of jobs being included in the table and having a second block size equal to the first block size and including jobs not in the first block. From the first virtual machine memory, the first scheduler schedules one or more jobs in the first block for execution by the first virtual machine. From the second virtual machine memory, the second scheduler schedules one or more jobs in the second block for execution by the second virtual machine.
    Type: Application
    Filed: June 10, 2019
    Publication date: May 21, 2020
    Applicant: salesforce.com, inc.
    Inventors: Bhinav Sura, Dilip Devaraj, Rajavardhan Sarkapally, Kirankumar Kakanuru Gowdru
  • Publication number: 20200159917
    Abstract: A graph representation of a designated application may be created. The graph representation may include nodes that each represent a computer programming code statement associated with the designated application as well as edges that each represent a logical linkage between two or more computer programming code statements. A determination may be made as to whether the designated application constitutes an unacceptable security risk by comparing the designated graph representation with a plurality of comparison graph representations. When it is determined that the designated application constitutes an unacceptable security risk, a message may be transmitted to prevent the designated application from being executed.
    Type: Application
    Filed: November 16, 2018
    Publication date: May 21, 2020
    Applicant: Salesforce, com, Inc.
    Inventor: Michael Cervantez
  • Publication number: 20200159912
    Abstract: Computer programming code may be executed via look ahead execution in a virtual machine. The computer programming code may include a first instruction to retrieve data stored in an on-demand computing services environment and a second instruction to transmit the data to a recipient. The first instruction, the second instruction, and the data may be evaluated to determine whether the execution of the computer programming code constitutes acceptable use of the on-demand computing services environment. When it is determined that the execution of the computer programming code does not constitute acceptable use of the on-demand computing services environment, further execution of the computer programming code may be halted.
    Type: Application
    Filed: November 16, 2018
    Publication date: May 21, 2020
    Applicant: Salesforce.com, Inc.
    Inventor: Michael Cervantez
  • Patent number: 10659446
    Abstract: Techniques are disclosed relating to contextual authentication across different applications based on user communications. In some embodiments, a user is preauthenticated to certain actions on a second application based on the user's communication via a first application. The user's communication via a first application provides contextual information that may be used to preauthenticate a request to perform an action on the second application. Contextual information may include the user's communication itself and/or communications characteristics that are determined from the user's communications.
    Type: Grant
    Filed: June 13, 2017
    Date of Patent: May 19, 2020
    Assignee: salesforce.com, inc.
    Inventors: Josh Alexander, Seth Holloway, Evan Tyler Grim, Ian Glazer, William Charles Mortimore, Jr.
  • Patent number: 10657064
    Abstract: A request for retrieving a cached data object from a data object cache used to cached data objects retrieved from one or more primary data sources is received from a data object requester. Responsive to determining that the cached data object in the data object cache is expired, it is determined whether the cached data object in the data object cache is still within an extended time period. If the cached data object in the data object cache is still within an extended time period, it is determined whether the cached data object is free of a cache invalidity state change caused by a data change operation. If the cached data object is free of a cache invalidity state change, the cached data object is returned to the data object requester.
    Type: Grant
    Filed: January 31, 2019
    Date of Patent: May 19, 2020
    Assignee: salesforce.com. inc.
    Inventors: Sameer Khan, Francis James Leahy, III
  • Patent number: 10659433
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating protection of data in a database environment in an on-demand services environment according to one embodiment. In one embodiment and by way of example, a method includes detecting, by a first computing device in the database environment, sensitive data associated with a user having access to a second computing device, where the sensitive data is capable of being communicated within a geographic residency. The method may further include performing, by the first computing device, secured communication of the sensitive data between at least one of multiple computing devices and multiple application frames within the geographic residency, wherein the first computing device includes a proxy server that is locally situated within the geographic residency.
    Type: Grant
    Filed: November 30, 2016
    Date of Patent: May 19, 2020
    Assignee: salesforce.com, inc.
    Inventor: Nathan E Tableman
  • Publication number: 20200150998
    Abstract: In accordance with embodiments disclosed herein, there are provided mechanisms and methods for automating deployment of applications in a multi-tenant database environment. For example, in one embodiment, mechanisms include managing a plurality of machines operating as a machine farm within a datacenter by executing an agent provisioning script at a control hub, instructing the plurality of machines to download and instantiate a lightweight agent; pushing a plurality of URL (Uniform Resource Locator) references from the control hub to the instantiated lightweight agent on each of the plurality of machines specifying one or more applications to be provisioned and one or more dependencies for each of the applications; and loading, via the lightweight agent at each of the plurality of machines, the one or more applications and the one or more dependencies for each of the one or more applications into memory of each respective machine.
    Type: Application
    Filed: November 12, 2019
    Publication date: May 14, 2020
    Applicant: salesforce.com, inc.
    Inventors: Pallav Kothari, Phillip Oliver Metting van Rijn
  • Publication number: 20200153762
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for publisher and share action integration in a user interface (UI) for automated messaging. In some implementations, information is displayed in a first component and in a second component in a UI on a display. The first component is a publisher configured for composing and sharing messages on different communication channels using different share actions. The second component includes links to data items. When one of the data items is selected, a set of share actions for sharing the selected item using the publisher can be identified and displayed. When one of the displayed share actions is selected, it can be determined that the selected share action is applicable to one of the communication channels. A reference to the selected item can be provided in a message being composed in the publisher for sharing on the one communication channel.
    Type: Application
    Filed: January 15, 2020
    Publication date: May 14, 2020
    Applicant: salesforce.com, inc.
    Inventors: Eric Shu Wang Yip, Ning Tai, Ishita Shah, Cuong Si The Dong, Jose Garcia
  • Patent number: 10649987
    Abstract: In accordance with disclosed embodiments, there are provided systems, methods, and apparatuses for implementing conditional statement execution within a multi-tenant aware structured query language within a computing environment.
    Type: Grant
    Filed: January 31, 2017
    Date of Patent: May 12, 2020
    Assignee: salesforce.com, inc.
    Inventors: Simon Wong, Gary Baker
  • Patent number: 10649995
    Abstract: Methods and systems for optimizing queries in a multi-tenant store are described. In one embodiment, such a method includes retrieving data from a multi-tenant database system having a relational data store and a non-relational data store, receiving a request specifying data to be retrieved, retrieving one or more locations of the data to be retrieved, generating a database query based on the request, in which the database query specifies a plurality of data elements to be retrieved, the plurality of data elements including one or more data elements residing within the non-relational data store and one or more other data elements residing within the relational data store, generating an optimized database query having an optimized query syntax that is distinct from a query syntax of the database query, and executing the optimized database query against the multi-tenant database system to retrieve the data.
    Type: Grant
    Filed: November 4, 2016
    Date of Patent: May 12, 2020
    Assignee: salesforce.com, inc.
    Inventors: Craig Weissman, James Taylor
  • Patent number: 10650337
    Abstract: A method for technical field service inventory management has been developed. A software platform manages product inventory for use by a field service technician. The platform creates objects for a work order, a product required, a location, an address/appointment, a product item, a product item transaction and a product item consumed. The product item consumed object is used to automatically update the status of product inventory as the product is used by the field service technician.
    Type: Grant
    Filed: January 29, 2018
    Date of Patent: May 12, 2020
    Assignee: salesforce.com, inc.
    Inventors: Roojuta Lalani, Tyler Shopshire, Kavya Murali, Neeraj Ahuja, Sudhakara Reddy Peddi
  • Patent number: 10650028
    Abstract: In an example, a database system may be configured to validate relational database instructions using a plurality of validators. In some examples, validation may be pre-production for relational database instructions based on simulated user inputs and/or file, such as plan files (e.g., PL/SQL (procedural language/structured query language) files). In some examples, validation may be in production for relational database instructions based on system views of a database engine.
    Type: Grant
    Filed: January 25, 2017
    Date of Patent: May 12, 2020
    Assignee: SALESFORCE.COM, INC.
    Inventors: Jesse Collins, Xuerong Tang
  • Patent number: 10652246
    Abstract: Embodiments regard security descriptors for record access queries. An embodiment of a method includes: receiving a record access query, the query regarding records for a certain one or more users at a certain access level; searching one or more sharing tables of entities in a computing environment for security descriptors, each security descriptor being associated with a set of one or more users having access to one or more records of a set of records at an access level; identifying any security descriptors in the one or more sharing tables that relate to the certain one or more users with at least the certain access level; and searching the one or more records associated with each of the identified security descriptors according to the record access query.
    Type: Grant
    Filed: December 30, 2016
    Date of Patent: May 12, 2020
    Assignee: salesforce.com, inc.
    Inventor: Venkat Chandrasekaran
  • Patent number: 10649986
    Abstract: In accordance with disclosed embodiments, there are provided systems, methods, and apparatuses for implementing a BY ORGID command term within a multi-tenant aware structured query language within a computing environment.
    Type: Grant
    Filed: January 31, 2017
    Date of Patent: May 12, 2020
    Assignee: salesforce.com, inc.
    Inventors: Simon Wong, Gary Baker
  • Patent number: 10642468
    Abstract: A computer-implemented method in a document editing module is provided. The document editing module comprises a processor configured by programming instructions encoded in non-transient computer readable media. The method comprises providing, by the processor, contents of a document to a user interface; providing via the user interface, by the processor, an object that when selected indicates a desire to lock the document from editing by another document editing module or another instance of the document editing module for a fixed time period; and modifying, by the processor, one or more attributes of the document that indicate that the document is locked for editing and a fixed length of time the document is locked for editing when the object has been selected.
    Type: Grant
    Filed: January 16, 2018
    Date of Patent: May 5, 2020
    Assignee: salesforce.com, Inc.
    Inventors: Robin Guido, Joseph Andolina
  • Patent number: 10642474
    Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for causing movement of items in a user interface of a web browser-based application. A bounding window of a web browser comprising a presentation of items can be caused to be displayed in a user interface on a display of a device. First keyboard input from a user interacting with a first item can be processed. The first item can be caused to be transformed to a moveable state. Second keyboard input from the user interacting with the first item can be processed. The first item can be caused to change locations as displayed in the user interface from the first location to a second location. The second location can be different from the first location.
    Type: Grant
    Filed: September 28, 2016
    Date of Patent: May 5, 2020
    Assignee: salesforce.com, inc.
    Inventors: Jesse Alan Hausler, Katherine Jeanne Rushton, Gregory Pinto, Michael M Pedersen, II
  • Patent number: 10642851
    Abstract: A time series database system receives a request from a user device for first time series data within a first time range, the first time series data being a subset of second time series data within a second time range, the second time series data being stored in a persistent storage. The system determines whether all of the first time series data is stored in a memory. The system retrieves the second time series data from the persistent storage if all of the first time series data is not stored in the memory. The system stores the second time series data, excluding any part of the second time series data associated with a current time period, into the memory. The system causes the first time series data, being a subset of the second time series data retrieved from the persistent storage, to be outputted to the user device.
    Type: Grant
    Filed: May 26, 2016
    Date of Patent: May 5, 2020
    Assignee: salesforce.com, inc.
    Inventors: Dilip Devaraj, Bhinav Sura, Kirankumar Kakanuru Gowdru, Thomas Nicholas Valine, Rajavardhan Sarkapally
  • Patent number: 10642916
    Abstract: A method for communicating with a server system, by a client device via a browser application, is provided.
    Type: Grant
    Filed: September 25, 2018
    Date of Patent: May 5, 2020
    Assignee: salesforce, inc.
    Inventors: Anal Shah, Kanan Garg
  • Patent number: 10642862
    Abstract: System and methods are described for managing references to master data within a multi-tenant architecture associated with an entity. In one implementation, a host database system defines a class of tenants within the multi-tenant architecture. The system designates a first tenant of a plurality of tenants as a master tenant, and defines the remaining tenants of the plurality of tenants as sub-tenants. The system further modifies data objects maintained by the sub-tenants to include references to data maintained by the master tenant.
    Type: Grant
    Filed: November 28, 2017
    Date of Patent: May 5, 2020
    Assignee: salesforce.com, inc.
    Inventor: Cameron MacLean
  • Patent number: 10642745
    Abstract: Techniques are disclosed relating to invalidating keys in a cache. In some embodiments, a computer system may implement a cache for a data store, where the cache stores a data set and is organized such that a stored data item of the data set is specified by a corresponding key having one or more portions. The computer system may store metadata for the cache, where the metadata includes nodes organized in a hierarchy. The computer system may receive a request to invalidate one or more keys of the cache, and may invalidate a particular node within the metadata based on a key value corresponding to the request.
    Type: Grant
    Filed: January 4, 2018
    Date of Patent: May 5, 2020
    Assignee: salesforce.com, inc.
    Inventor: Nick Hansen
  • Patent number: 10645047
    Abstract: Systems and methods are provided for managing timelines of social network communications from social network feeds. A system accesses social network communications associated with a user of at least one social network and identifies a plurality of social network communications based on each respective communication being related to a same associated attribute. The system assigns a priority to each identified social network communication based on a corresponding number of social network references generated by social network account contacts and selects a first identified communication from a first social network based on its assigned priority and a second identified communication from a different social network based on its assigned priority.
    Type: Grant
    Filed: May 18, 2015
    Date of Patent: May 5, 2020
    Assignee: salesforce.com, inc.
    Inventors: Jager McConnell, Ciara Peter
  • Patent number: 10642803
    Abstract: Systems and methods are described for registering a new column in an existing table on a distributed file system as a partition. In response to receiving a request to add a new column to a selected table, a new table may be created that includes all fields of the selected table, the new column, and a new partition, and the selected table may be renamed within the distributed file system. A view may then be created that points to data in the new table and the renamed selected table, the created view being a virtual table that receives and processes queries. All data from the renamed selected table may be transferred the new table. When the transfer is complete, the new table may be renamed to an original name of the selected table, and any data received after the renaming may be included in the renamed new table.
    Type: Grant
    Filed: January 31, 2018
    Date of Patent: May 5, 2020
    Assignee: salesforce.com, inc.
    Inventors: Gopi Krishnan Nambiar, Siddhi Mehta, Aakash Pradeep, Shangkar Meitei Mayanglambam
  • Patent number: 10644890
    Abstract: The disclosed technology for a hardware system to access a secure backend system uses non-volatile memory to hold encrypted secrets, volatile memory to hold decrypted secrets ready for use, a keys-for-all (K4A) server, and app servers running K4A clients. To access the backend system in production, each app server uses a decrypted secret and a certificate that identifies the app server and certifies its role and physical and logical location. At initialization of the app server, a K4A client is instantiated that launches and tracks processes, running on the app server, that are authorized to request decryption services. The K4A client responds to a decryption request from an authorized process, determined based on tracking of processes launched, by requesting decryption by a K4A server, using the certificate, and returns to the process, in volatile memory, a decrypted secret or a reference to the decrypted secret, decrypted by the K4A server.
    Type: Grant
    Filed: June 29, 2017
    Date of Patent: May 5, 2020
    Assignee: salesforce.com
    Inventors: Prasad Peddada, Ryan Guest, Jonathan Brossard, Travis Emmert
  • Patent number: 10642872
    Abstract: An indexing scheme generates a token index associating token index values with keywords in queries and generates expression trees for the queries that use the token index values to represent the keywords. The indexing scheme generates a document index assigning document index values to uploaded documents. The indexing scheme generates a document-token index that associates the token index values with the document index values for the documents containing the keywords associated with the token index values. The indexing scheme applies the expression trees to the document-token index to quickly identify the documents satisfying the queries. For example, the indexing scheme may generate bit arrays for each of the token index values identifying the documents containing the keywords and apply logical operators from the queries to the bit arrays. The resulting data structure provides a list of documents satisfying the queries.
    Type: Grant
    Filed: October 21, 2016
    Date of Patent: May 5, 2020
    Assignee: SALESFORCE.COM, INC.
    Inventor: Ian Frosst
  • Patent number: 10642819
    Abstract: A method for automated filtering within an analytics dashboard includes integrating, by a server and within a user-interface software framework used to develop dynamic web applications, aspects of the analytics dashboard. The server sets a series of filters for a database associated with the analytics dashboard by, for each filter of the series of filters, defining how the filter operates on data within records of the database. The server detects an action through a user interface of the user-interface software framework. Responsive to detecting the action, the server sequentially applies the series of filters to the data within the records of the database according to a sequential order of the series of filters and with a pause between application of each filter. The server displays, within the analytics dashboard, each set of results sequentially in response to application of each respective filter of the series of filters.
    Type: Grant
    Filed: November 28, 2017
    Date of Patent: May 5, 2020
    Assignee: salesforce.com, inc.
    Inventor: Anand Bashyam Narasimhan
  • Patent number: 10645138
    Abstract: In one embodiment, a stream processing system ingests data from one or more data sources and converts the data into an unbounded stream for an event stream processor. The stream processing system may include a first coordinating spout instance that is deployed at a first time, the first coordinating spout instance to instantiate one or more second spout instances and deploy said one more second spout instances at a second time that is later than the first time; the one or more second spout instances to: connect to the one or more data sources, respectively, and ingest a respective portion of the data from its respective one of the one or more data sources; and output messages based on the ingested portions of the data; wherein the unbounded stream for the event stream processor is based on the messages. Other embodiments may be disclosed and/or claimed.
    Type: Grant
    Filed: December 11, 2017
    Date of Patent: May 5, 2020
    Assignee: SALESFORCE.COM, INC
    Inventors: Stephen Powis, Stanley C. Lemon, Kevin Peek
  • Publication number: 20200133955
    Abstract: Systems, methods, and apparatuses for implementing consumer data validation, matching, and merging across tenants with optional verification prompts utilizing blockchain technologies in conjunction with a cloud based computing environment are described herein.
    Type: Application
    Filed: November 14, 2019
    Publication date: April 30, 2020
    Applicant: salesforce.com, inc.
    Inventors: Prithvi Krishnan Padmanabhan, Lik Mui
  • Publication number: 20200134683
    Abstract: Computing systems, database systems, and related methods are provided for guiding a user defining a quote for a product. One method involves a server obtaining one or more values for one or more attributes of a quote from a client device coupled to the server over a network, obtaining an expected pricing model for the quote from a database, determining expected pricing information for the quote based on the one or more values for the one or more attributes using the model, and providing a graphical indication of the expected pricing information on the client device. The expected pricing model is determined based on historical relationships between quote attributes and price for previously-closed quotes.
    Type: Application
    Filed: October 31, 2018
    Publication date: April 30, 2020
    Applicant: salesforce.com, inc.
    Inventors: Daniel Boren, Shrestha Basu Mallick, Glenn Dearing, Robert DeSisto, Arun Kumar Jagota
  • Publication number: 20200133760
    Abstract: Among other things, embodiments of the present disclosure relate to detecting performance degradation in database systems. Other embodiments may be described and/or claimed.
    Type: Application
    Filed: October 31, 2018
    Publication date: April 30, 2020
    Applicant: salesforce.com, inc.
    Inventors: Dmitry VOLKOV, Daisuke Kawamoto, Ana Bertran, Lauren Valdivia, Sudhish Iyer, Xiaohong HUANG
  • Publication number: 20200136938
    Abstract: In an example, a network traffic analysis system including a network based logging host may include a transport module, an event parser, and one or more consumer modules. The transport module may collect one or more messages including one or more event logs from one or more remote hosts, respectively. The event parser may generate normalized events consumable by the network logging host from the collected messages. The consumer modules may host process metadata of the event out to file for analysis. Other embodiments may be disclosed and/or claimed.
    Type: Application
    Filed: October 31, 2018
    Publication date: April 30, 2020
    Applicant: salesforce.com, inc.
    Inventor: Jeffery S. ATKINSON
  • Publication number: 20200137092
    Abstract: Among other things, embodiments of the present disclosure help identify anomalous web browser session behavior. Other embodiments may be described and/or claimed.
    Type: Application
    Filed: October 31, 2018
    Publication date: April 30, 2020
    Applicant: Salesforce.com, inc.
    Inventors: Ping YAN, Tejinder Singh AULAKH, Lakshmisha BHAT
  • Patent number: 10635561
    Abstract: In a computing environment having multiple application servers each having at least one connection agent and at least one pause agent and a database node, detecting an error condition between a first application server from the multiple application servers and the database node. Indicating that the database node is unavailable to stop attempts to access the database node by a first application server. The attempts to access the database node are paused without an indication of the database node being unavailable to a source of the attempt to access the database node. Checking periodically, with the first application server, availability of the database node. Indicating that the database node is available in response to a pre-selected number of successful attempts to contact the database node with the first application server.
    Type: Grant
    Filed: January 4, 2018
    Date of Patent: April 28, 2020
    Assignee: salesforce.com, inc.
    Inventors: Olumayokun Obembe, Chen Liu, Ping-Hsiu Hsieh, Ashwini Bijwe, Vijayanth Devadhar, Mikhail Chainani, Sridevi Gopala Krishnan, Alan Arbizu, Jesse Collins
  • Patent number: 10635659
    Abstract: Customization objects stored in a mobile database may be used to customize webpages and applications rendered in, or executed by a mobile application implemented by a mobile device. Upon authenticating the mobile application, a service provider may determine whether any customization objects have been updated since a previous authentication of the mobile application, and may update the mobile database with the updated customization objects. This way, the mobile device does not have to obtain customization objects from remote storage of the service provider each time a webpage is requested thereby reducing signaling overhead and decreasing webpage rendering time.
    Type: Grant
    Filed: September 19, 2016
    Date of Patent: April 28, 2020
    Assignee: SALESFORCE.COM, INC.
    Inventor: Satyaprakash Reddy Vennapusa
  • Patent number: 10637861
    Abstract: Some embodiments of the present invention include a system and method for validating state change requests and include generating one or more permission tokens based on a user's session identification (ID), each of the permission tokens associated with a record ID of a record, the one or more permission tokens and corresponding associated record IDs communicated to an application associated with the user. The system receives a state change request from the application, the state change request includes a first permission token from the one or more permission tokens and a record ID associated with the first permission token. In response to receiving the state change request, the system generates a second permission token based on the session ID and the record ID included in the state change request. The system then validates the state change request based on the first permission token matching the second permission token.
    Type: Grant
    Filed: September 16, 2016
    Date of Patent: April 28, 2020
    Assignee: salesforce.com, inc.
    Inventor: Vinayendra Turuvekere Nataraja
  • Patent number: D882631
    Type: Grant
    Filed: August 5, 2019
    Date of Patent: April 28, 2020
    Assignee: salesforce.com, inc.
    Inventor: Zachary Roszczewski
  • Patent number: D883304
    Type: Grant
    Filed: October 31, 2018
    Date of Patent: May 5, 2020
    Assignee: salesforce.com, inc.
    Inventors: David Gómez-Rosado, Myles Thompson, Todd Matthews, Adam Doti
  • Patent number: D883320
    Type: Grant
    Filed: October 31, 2018
    Date of Patent: May 5, 2020
    Assignee: salesforce.com, inc.
    Inventors: David Gómez-Rosado, Myles Thompson, Todd Matthews, Adam Doti
  • Patent number: D884017
    Type: Grant
    Filed: October 26, 2018
    Date of Patent: May 12, 2020
    Assignee: salesforce.com, inc.
    Inventor: Andrew Chung
  • Patent number: D884020
    Type: Grant
    Filed: September 24, 2018
    Date of Patent: May 12, 2020
    Assignee: salesforce.com, inc.
    Inventors: David Klein, Victor Nikolai Carunungan Oliveros
  • Patent number: D884021
    Type: Grant
    Filed: September 24, 2018
    Date of Patent: May 12, 2020
    Assignee: salesforce.com, inc.
    Inventors: David Klein, Sheena Lee
  • Patent number: D884022
    Type: Grant
    Filed: September 24, 2018
    Date of Patent: May 12, 2020
    Assignee: salesforce.com, inc.
    Inventors: David Klein, Sheena Lee
  • Patent number: D884027
    Type: Grant
    Filed: January 31, 2019
    Date of Patent: May 12, 2020
    Assignee: salesforce.com, inc.
    Inventors: Jason Day, Stephen Goforth, Zachary McNulty, David James Woodward
  • Patent number: D884731
    Type: Grant
    Filed: September 24, 2018
    Date of Patent: May 19, 2020
    Assignee: salesforce.com, inc.
    Inventors: David Klein, Victor Nikolai Carunungan Oliveros