Salesforce.com Patents

Salesforce.com Inc. provides enterprise cloud computing solutions in the areas of sales force automation, customer service and support, community building, marketing automation and analytics.

Salesforce.com Patents by Type
  • Patent number: 11847329
    Abstract: Techniques are disclosed relating to provisioning fault domain sets (FDS). In some embodiments, a computer server system implements an FDS for disseminating a storage service across a plurality of fault domains. To implement the FDS, in some embodiments, the computer server system access FDS data specifying a desired state of the FDS in which the storage service is disseminated across at least a particular number of fault domains. The computer server system may determine available resources of the plurality of fault domains and determine a current state of the FDS based on fault domains that have already been provisioned to the FDS. Based on at least the desired state of the FDS, the current state of the FDS, and the available resources, the computer server system provisions one or more additional fault domains to the FDS to reconcile the FDS's current state with the FDS's desired state.
    Type: Grant
    Filed: December 5, 2022
    Date of Patent: December 19, 2023
    Assignee: Salesforce, Inc.
    Inventors: Arthur Zwiegincew, Michael Grass, Ian Chakeres, Dhiraj Hegde
  • Patent number: 11848829
    Abstract: Computing systems, for example, multi-tenant systems create data centers in a cloud platform using a cloud platform infrastructure language that is cloud platform independent. The system receives a cloud platform independent declarative specification describing a new datacenter to be created or modifications to an existing datacenter deployed on a cloud platform. The system compiles the cloud platform independent declarative specification to generate a metadata representation of the data center. If the datacenter is existing, the system generates a metadata representation representing modifications to the datacenter to obtain a desired datacenter. The system sends the metadata representation and a set of instructions for execution on a target cloud platform. The target cloud platform executes the instructions to configure the data center. The system provides users with access to the computing resources of the data center configured by the target cloud platform.
    Type: Grant
    Filed: November 6, 2020
    Date of Patent: December 19, 2023
    Assignee: Salesforce, Inc.
    Inventors: Srinivas Dhruvakumar, Mayakrishnan Chakkarapani, Varun Gupta, Joshua Paul Meier
  • Patent number: 11848904
    Abstract: Modifying direct message (DM) communication membership is described. A communication platform can receive, in association with a DM communication and from a user computing device of a user of a first group of users, a first request to modify the first group of users. The communication platform can send a second request to designate whether to include context data associated with the DM communication in a new or existing DM communication. Based on receiving an indication to include at least a portion of the context data associated with the DM communication in the new or existing DM communication, the communication platform can generate the new DM communication, wherein the new DM communication is associated with a second group of users different than the first group of users, and at least the portion of the context data is associated with the new DM communication.
    Type: Grant
    Filed: April 20, 2022
    Date of Patent: December 19, 2023
    Assignee: Salesforce, Inc.
    Inventors: Bradford Parker Monroe, II, Kevin Van, Ambrose Wing-Hei Li, Elizabeth Clemenson, Ittai Sean Barzilay
  • Patent number: 11847509
    Abstract: Embodiments of apparatus, systems, and methods are described for creating and managing an abstract, API-based infrastructure base model. The API-based model can abstract infrastructure assets, such as infrastructure components or connections between components, into a metadata model using standardized syntax and interfaces, for defining and building an infrastructure. Using a modeling document, connections and components of an infrastructure can be abstracted into an API-based model having semantics that covers them all. Connections and infrastructure components can be made available for selection, arrangement, and grouping to build complex infrastructure models without requiring complex API coding by the user. Other infrastructure models having different API definitions can be by abstracted to standardize the assets for building new APIs. The APIs can be further modified and exported to another or the same implementation project.
    Type: Grant
    Filed: March 11, 2021
    Date of Patent: December 19, 2023
    Assignee: Salesforce, Inc.
    Inventors: Leandro Luck, Agustin Lopez Gabeiras, Gaston Alberto Lodieu, Diego Gabriel Larralde, Alvaro Gaita, Maximiliano Akike
  • Patent number: 11848936
    Abstract: Embodiments of the present disclosure provide methods, systems, apparatuses, and computer program products that provide for an improved, more efficient, and more stable system of networked computing devices. The embodiments disclose an apparatus and system that enable client devices to selectively grant to third party applications permissions to access group-based communication objects of a group-based communication system. The apparatus and system further enable client devices to selectively grant to third party applications permissions to take specific actions with regards to the group-based communication objects within the system. To accomplish the improvements, the disclosed systems, apparatuses, and computing devices maintain a record of the permissions granted to third party applications in a permissions table stored in a computer storage device.
    Type: Grant
    Filed: July 20, 2021
    Date of Patent: December 19, 2023
    Assignee: Salesforce, Inc.
    Inventors: Meagan Gamache, Diogenes Brito, Buster Benson, Kefan Xie, Paul Matthew Jennings, Christopher Sullivan, Benjamin William Scholey Redman
  • Patent number: 11847107
    Abstract: Techniques are disclosed relating to the distribution of database key permissions. A database system may distribute first permission information to a plurality of database nodes that identifies a distribution of key range permissions to ones of the plurality of database nodes. A given key range permission being distributed to a given database node may permit that database node to write records whose keys fall within a key range associated with the given key range permission. The database system may receive, from a first database node, a request for a first key range permission provisioned to a second database node. The database system may modify the first permission information to derive second permission information that provisions the first key range permission to the first database node instead of the second database node. The database system may distribute the second permission information to ones of the plurality of database nodes.
    Type: Grant
    Filed: November 7, 2022
    Date of Patent: December 19, 2023
    Assignee: Salesforce, Inc.
    Inventor: Patrick James Helland
  • Patent number: 11847642
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating secure communication of data during transactions across multiple transaction entities in database systems according to one embodiment. In one embodiment and by way of example, a method includes receiving a request to facilitate a financial transaction, wherein the request is received from an external computing device and includes sensitive data and one or more transient keys associated with a user, and selecting a gateway from multiple gateways to facilitate performance of the financial transaction, where the gateway is selected based on participation in securing of the sensitive data.
    Type: Grant
    Filed: June 29, 2020
    Date of Patent: December 19, 2023
    Assignee: Salesforce, Inc.
    Inventors: Manasa Ranjan Tripathy, Ravi Shankar
  • Patent number: 11847165
    Abstract: A computing platform may be configurable to cause receiving a request from a video conferencing application while a video conference is in session, the request comprising one or more user parameters identifying one or more participants in the video conference session. The computing platform is also configurable to cause implementing a query of a database system, the query being configured to retrieve one or more user data objects associated with at least one participant, wherein the at least one participant is different from a user of the client device. The computing platform is further configurable to cause generating, a result object based, at least in part, on the retrieved one or more user data objects, the result object being configured to cause display, at a user interface of the video conferencing application, visual information about the at least one participant, and sending the result object to the video conferencing application.
    Type: Grant
    Filed: August 25, 2020
    Date of Patent: December 19, 2023
    Assignee: Salesforce, Inc.
    Inventors: Charles Hart Isaacs, Vala Afshar
  • Patent number: 11848923
    Abstract: Secure peer-to-peer connection network and/or protocols for a group-based communication system, in which, a peer-to-peer connection request associated with a first identifier for a first client device and a second identifier for a second client device are received. The first identifier and the second identifier are compared to a group-based communication system validation registry associated with the group-based communication system and, based at least in part on a determination that the peer-to-peer connection request is authorized per the group-based communication system validation registry, a peer-to-peer connection between the second client device and the first client device is established.
    Type: Grant
    Filed: January 25, 2021
    Date of Patent: December 19, 2023
    Assignee: Salesforce, Inc.
    Inventors: Andrew MacDonald, Mark Christian
  • Patent number: 11847438
    Abstract: Disclosed herein are system, method, and computer program product embodiments for providing offline capabilities to customizable live applications in a cloud collaboration platform. The cloud collaboration platform may provide offline functions and a data application programming interface to devices connecting to the cloud collaboration platform. The offline capabilities allow devices to store data related to documents and customizable live applications in a local cache. The offline capabilities retrieve data from and store modifications to data within the local cache. The cloud collaboration platform may subsequently process the changes and determine if conflicts arise, resolving conflicts where appropriate and possible. The cloud collaboration platform may then determine a final state for a record, return the final state to the devices, and update the local caches.
    Type: Grant
    Filed: January 27, 2021
    Date of Patent: December 19, 2023
    Assignee: Salesforce, Inc.
    Inventors: Julie Tung, Rajeev Nayak, Kevin Gibbs, Bret Taylor, Yang Su, Nate Botwick, Pedram Razavi, Scott Goodfriend, Nikrad Mahdi, Andy Chung, Drew Hamlin, Patrick Linehan, Sophia Westwood, Lindsey Simon, Shrey Banga, Diana Berlin
  • Patent number: 11848985
    Abstract: A method by an email sending system to send emails from different public sending network addresses. The method includes receiving, by a load balancer, an email that is to be sent by the email sending system, sending, by the load balancer, the email to a mail transfer agent (MTA) instance from a plurality of MTA instances, wherein each of the MTA instances has access to configuration data that indicates which proxy virtual machines (VMs) serve as egresses for which public sending network addresses, determining, by the MTA instance, a public sending network address to send the email from, determining, by the MTA instance based on consulting the configuration data, a proxy VM that serves as an egress for the public sending network address, and sending, by the MTA instance, the email to the proxy VM for sending to its destination from the public sending network address.
    Type: Grant
    Filed: January 29, 2021
    Date of Patent: December 19, 2023
    Assignee: Salesforce, Inc.
    Inventor: Patrick Morrison Bennett
  • Publication number: 20230401230
    Abstract: Devices, systems and methods are provided for monitoring a replication service replicating data from a source database system to a destination database system. One method involves receiving, at the destination database system from the replication service over a network, a set of database transactions at the source database system, determining an expected tracking entry subsequent to the set of database transactions based at least in part on the one or more tracking entries in the set of database transactions, detecting an anomaly associated with replicating the data from the source database system in response to an absence of receiving, from the replication service, a subsequent set of database transactions at the source database system that includes the expected tracking entry within a threshold period of time, and initiating a remedial action in response to detecting the anomaly.
    Type: Application
    Filed: June 9, 2022
    Publication date: December 14, 2023
    Applicant: Salesforce, Inc.
    Inventors: Bharath Vissapragada, Rushabh Shah
  • Patent number: 11841872
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for executing a process flow represented by a graph or portion thereof using cached subgraphs. A first request to execute a first portion of a process flow is processed, where the first portion of the process flow is represented by a first subgraph of a graph representing the process flow and a final node of the first subgraph corresponds to a set of computer-readable instructions. The first portion of the process flow is executed such that a first output of executing the first portion of the process flow is obtained. The first subgraph is stored in association with the first output in a first cache entry of a cache. A second request to execute a second portion of the process flow is processed, where the second portion of the process flow is represented by a second subgraph of the graph.
    Type: Grant
    Filed: July 26, 2021
    Date of Patent: December 12, 2023
    Assignee: Salesforce, Inc.
    Inventors: Gregory Hui, Alex Field, Brittany Zenger, Magnus Byne
  • Patent number: 11841881
    Abstract: A relational database system may receive from a client a query that is supported by the relational database system, the relational database system being configured to store a plurality of data objects such that each data object is associated with a respective data table of a plurality of data tables. The system may determine that the query is indicative of a data object type that is associated with data stored in a data system separate from the relational database system. The system may identify a schema of the data object type using a schema record maintained by the relational database system, transmit to the separate data system a request for data associated with the query, receive requested data, and return a query response including the requested data.
    Type: Grant
    Filed: January 29, 2021
    Date of Patent: December 12, 2023
    Assignee: Salesforce, Inc.
    Inventors: Naveen Singh Jaunk, Sahil Bhutani, Palaniappa Manivasagam Ramanathan, Adithya Nittor Vishwanath, Raveendrnathan Loganathan
  • Patent number: 11843646
    Abstract: Systems and methods initialize distributed client device membership for new client devices joining a group-based communication channel established for content exchange among a plurality of distributed client device members. The systems and methods comprise aspects for executing a content analysis over the content of the one or more group-based communication channels to identify characterizing terms associated with each group-based communication channel. After the content analysis is performed, systems receive search parameters from a potential new member client device for a group-based communication server. Various systems and methods provide selected search results generated based at least in part on a determination that characterizing terms match one or more of the search parameters to the client device. Those selected results comprise a target that is executable by the client device to join the associated group-based communication channel.
    Type: Grant
    Filed: August 15, 2022
    Date of Patent: December 12, 2023
    Assignee: Salesforce, Inc.
    Inventors: Matthew Hodgins, Michael Montazeri, Kyle Stetz
  • Patent number: 11842731
    Abstract: The method system described herein is configured to identify and execute a next recommended action for a user based on the user's audio input. In an embodiment, the system is configured to receive audio input from the user and convert the audio input into a string. The system may identify an attribute associated with the user. The system may identify a type of action based on the string. The system may query a data repository using the attribute associated with the user to retrieve information associated with the type of action. The system may identify a recommended action for the user based on the information associated with the type of action. The system may then execute the recommended action for the user.
    Type: Grant
    Filed: November 18, 2020
    Date of Patent: December 12, 2023
    Assignee: Salesforce, Inc.
    Inventors: Charles Hart Isaacs, Vala Afshar, Bruce Richardson
  • Patent number: 11841852
    Abstract: A database system may receive a natural language query that is associated with a tenant of a multi-tenant system. The natural language query may be parsed into a set of tokens, and the set of tokens may be tagged, using a tenant specific tagging model associated with the tenant, the set of tokens with at least one pre-configured data type identifier that is configured for the plurality of tenants. A global tagging model that supports the plurality of tenants of the multi-tenant system may tag the set of tokens with at least one category identifier. The global tagging model may use the natural language query and the pre-configured data type identifier to identify the at least one category identifier. The system may execute a database query on a database associated with the tenant using the at least one pre-configured data type identifier and the at least one category identifier.
    Type: Grant
    Filed: January 13, 2021
    Date of Patent: December 12, 2023
    Assignee: Salesforce, Inc.
    Inventors: Guillaume Jean Mathieu Kempf, Marc Brette, Francisco Dellatorre Borges, Qianqian Shi, Matthieu Michel Robin Landos, Darya Brazouskaya, Georgios Balikas, Arvind Srikantan, Mario Sergio Rodriguez
  • Patent number: 11841967
    Abstract: System and methods of the disclosed subject matter provide segregating, at a memory storage coupled to a multitenant database system, first tenant data of a first tenant from at least second tenant data of a second tenant, based on a first tenant identifier. A first encryption key associated with the first tenant may be retrieved from a key cache memory based on the first tenant identifier, to encrypt one or more fragments of the first tenant data. The fragments of the first tenant data may be encrypted based on the retrieved encryption key. Non-encrypted header information may be generated for each of the encrypted fragments of the first tenant data, where the header information may have metadata including the first tenant identifier. The encrypted fragments of the first tenant data and the corresponding non-encrypted header information may be stored in the immutable storage.
    Type: Grant
    Filed: December 27, 2021
    Date of Patent: December 12, 2023
    Assignee: Salesforce, Inc.
    Inventors: Terry Chong, Jameison Bear Martin, Thomas Fanghaenel, Andrew Tucker, Nathaniel Wyatt, Raghavendran Hanumantharau, Assaf Ben Gur, William Charles Mortimore, Jr.
  • Patent number: 11843662
    Abstract: A method for replicating a set of parent resources from an administrator namespace to a set of tenant namespaces is described. The method includes receiving, by the administrator namespace, a global object that includes a set of object fields that reference (1) a set of parent resources and (2) the set of tenant namespaces; monitoring, by an operator controller of the administrator namespace, the global object to determine whether a change has been made to the global object; and replicating, by the operator controller, the set of parent resources to the set of tenant namespaces as child resources based on the global object in response to detecting a change to the global object.
    Type: Grant
    Filed: August 4, 2022
    Date of Patent: December 12, 2023
    Assignee: Salesforce, Inc.
    Inventors: Savithru Mallikarjuna Durga Lokanath, Arpeet Kale
  • Patent number: 11841847
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for facilitating the implementation of declarative transaction control. A database transaction control configuration associated with an element of a process flow can be obtained via a graphical user interface (GUI) and stored in association the element. The database transaction control configuration indicates whether a pending database transaction is to be committed to a database prior to executing a set of computer-readable instructions corresponding to the element. During execution of the process flow, the database transaction control configuration is accessed and it is determined whether a currently pending database transaction is to be committed to a database prior to executing a set of computer-readable instructions corresponding to the element.
    Type: Grant
    Filed: June 7, 2021
    Date of Patent: December 12, 2023
    Assignee: Salesforce, Inc.
    Inventors: Lovi Yu, Samantha Reynard, Barkha Keni, Paul Mason, Philip Issler
  • Publication number: 20230394481
    Abstract: A relational database stores customer relations management information including a plurality of transaction records that reflect tokens minted on a blockchain and transferred to customers of a plurality of tenants. A blockchain interface may deploy to the blockchain a smart contract owned by an owner account associated with a designated tenant. The smart contract may be linked to a voucher creator account assigned to a voucher creator role, which may be linked to a voucher public key stored on the blockchain in association with the smart contract and a voucher private key. A transaction voucher authorizing a voucher recipient account to execute the smart contract to perform an action may be created and signed with the voucher private key. The smart contract may include an executable function to perform the action after validating the transaction voucher by decrypting the transaction voucher with the voucher public key.
    Type: Application
    Filed: June 1, 2023
    Publication date: December 7, 2023
    Applicant: Salesforce, Inc.
    Inventor: Prithvi Krishnan PADMANABHAN
  • Publication number: 20230396445
    Abstract: A request to perform an action related to a smart contract deployed on a blockchain may be received at a database system. The smart contract may be associated with a multi-signature authorization policy including one or more signature criteria for performing the action. A respective signature request message may be transmitted to a plurality of recipients. The signature request messages may identify the smart contract and the action. A plurality of signature response messages may be received. Two or more of the signature response messages may include a respective signature generated based on a respective private cryptographic key. An action execution message may be transmitted to execute the smart contract to perform the action. The action execution message may include the two or more signatures. The smart contract may be configured to perform the action when the two or more signatures comply with the multi-signature authorization policy.
    Type: Application
    Filed: November 30, 2022
    Publication date: December 7, 2023
    Applicant: Salesforce, Inc.
    Inventor: Prithvi Krishnan PADMANABHAN
  • Patent number: 11836528
    Abstract: Systems and techniques are provided for monitoring and managing the performance of services accessed by sites on a computing platform. When a performance issue is identified, a service is monitored to determine if calls to the service exceed a threshold completion time. If so, a resource available to call the service is adaptively throttled by the platform.
    Type: Grant
    Filed: September 21, 2022
    Date of Patent: December 5, 2023
    Assignee: Salesforce, Inc.
    Inventors: Jeremiah David Brazeau, Sumanth Kondakindi, Dmitriy Ryabkov, Adam Elliott, Stefan Piesche, Metin Kilic, Yan Huang, Christopher David Boran
  • Patent number: 11838223
    Abstract: Techniques are disclosed relating to handling queues. A server-based platform, in some embodiments, accesses queue information that includes performance attributes for a plurality of queues storing one or more messages corresponding to one or more applications. In some embodiments, the platform assigns, based on the performance attributes, a corresponding set of the plurality of queues to each of a plurality of processing nodes of the platform. In some embodiments, the assigning of a corresponding set of queues to a given one of the plurality of processing nodes causes instantiation of: a first set of one or more dequeuing threads and a second set of one or more processing threads. The dequeuing threads may be executable to dequeue one or more messages stored in the corresponding set of queues. The processing threads may be executable to perform one or more tasks specified in the dequeued one or more messages.
    Type: Grant
    Filed: August 31, 2022
    Date of Patent: December 5, 2023
    Assignee: Salesforce, Inc.
    Inventors: Helen Kwong, Benjamin Busjaeger
  • Patent number: 11836540
    Abstract: Methods, computer readable media, and devices for dynamic personalized API assembly are provided. One method may include receiving a data query from a client by a CDN, parsing the data query to generate a modified data query, transmitting the modified data query to an origin server, receiving a query response from the origin server, the query response including content corresponding to the plurality of data elements and an indication specifying whether the content is cacheable in the CDN, and sending a modified query response including responsive content comprising one or more of content previously cached on the CDN and the content obtained from the origin server. Another method may include receiving an API call by an origin server, generating an API response by creating a payload file and adding indication specifying whether the content is cacheable in the CDN, and transmitting the API response.
    Type: Grant
    Filed: December 29, 2022
    Date of Patent: December 5, 2023
    Assignee: Salesforce, Inc.
    Inventors: Christopher David Boran, Victor Manuel Romero Carrasco
  • Patent number: 11836451
    Abstract: A method for maintaining a dialogue state associated with a dialogue between a user and a digital system includes receiving, by a dialogue state tracker associated with the digital system, a representation of a user communication, updating, by the dialogue state tracker, the dialogue state and providing a system response based on the updated dialogue state. The dialogue state is updated by evaluating, based on the representation of the user communication, a plurality of member scores corresponding to a plurality of ontology members of an ontology set, and selecting, based on the plurality of member scores, zero or more of the plurality of ontology members to add to or remove from the dialogue state.
    Type: Grant
    Filed: February 19, 2021
    Date of Patent: December 5, 2023
    Assignee: salesforce.com, inc.
    Inventors: Victor Zhong, Caiming Xiong
  • Patent number: 11836450
    Abstract: Described herein are systems, apparatus, methods and computer program products for machine learning intent classification. In various embodiments, historical utterances provided by users may be utilized for bot training. Context and personally identifiable information may be removed from the utterances. The utterances may be associated with vectors. The utterances and vectors may be used to determine recommendations.
    Type: Grant
    Filed: November 16, 2020
    Date of Patent: December 5, 2023
    Assignee: Salesforce, Inc.
    Inventors: Anuprit Kale, Weiping Peng, Na Cheng, Rick Lindstrom, Zachary Alexander
  • Patent number: 11836123
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for generating a layout representing a process flow. Responsive to a first request from a client device to add an instance of a loop element type to a layout represented in a graphical user interface (GUI), the layout is updated such that the layout includes a first loop element defined by a loop element symbol and a loop connector path connected to the loop symbol. Responsive to a second request to add an instance of a second element type to the first loop element, calculating a set of rendering parameters for at least a portion of the layout including the first loop element based, at least in part, on a set of spacing rules and a set of dimensions associated with the second element type.
    Type: Grant
    Filed: February 11, 2021
    Date of Patent: December 5, 2023
    Assignee: Salesforce, Inc.
    Inventor: Brady Sammons
  • Patent number: 11836037
    Abstract: Some embodiments of the current disclosure disclose methods and systems for analyzing root causes of an incident disrupting information technology services such as cloud services. In some embodiments, a set of problem review board (PRB) documents including information about said incidents may be parsed using a natural language processing (NLP) neural model to extract structured PRB data from the unstructured investigative information contained in the PRB documents. The structured PRB data may include symptoms of the incident, root causes of the incident, resolutions of the incidents, etc., and a causal knowledge graph causally relating the symptoms, root causes, resolutions of the incidents may be generated.
    Type: Grant
    Filed: September 16, 2021
    Date of Patent: December 5, 2023
    Assignee: salesforce.com, inc.
    Inventors: Amrita Saha, Chu Hong Hoi
  • Patent number: 11836150
    Abstract: A method by one or more computing devices to standardize and centralize data movement between systems. The method includes receiving and storing data source information for a logical data source including authentication and authorization information for accessing a plurality of source systems that store data associated with the logical data source, schema information for a first schema used by a first one of the plurality of source systems to store data associated with the logical data source, and process information for a process including job information for a first job of the process that is for importing data associated with the logical data source from the first source system to a staging area. The method further includes executing the process according to the process information for the process.
    Type: Grant
    Filed: June 23, 2021
    Date of Patent: December 5, 2023
    Assignee: Salesforce, Inc.
    Inventors: Leo Duy Tran, David Angulo, Edward Li
  • Publication number: 20230385051
    Abstract: According to some implementations, while a proxy routes production traffic to a first application (app) version that runs in a plurality of container orchestration system (cos) pods having first app version containers, configuration information is received including an identification of a second app version container image for a second app version. The second app version is an updated version of the first app version. Cos pods having second app version containers are brought up based on the second app version container image identified in the configuration information. Test and/or warmup traffic is caused to be routed to the second app version containers. Responsive to an indication regarding the routing of the test and/or warmup traffic to the second app version, causing a transition to sending production traffic to the second app version containers instead of to the first app version.
    Type: Application
    Filed: July 17, 2023
    Publication date: November 30, 2023
    Applicant: Salesforce, Inc.
    Inventors: Sreeram Duvur, Vijayanth Devadhar, Matthew Gainsborough, Kiet Phong, Sathish Santhanam, Lawrence Thomas Lopez
  • Patent number: 11829721
    Abstract: Embodiments described herein provide dynamic blocking, a decoding algorithm which enables large-scale pretrained language models to generate high-quality paraphrases in an un-supervised setting. Specifically, in order to obtain an alternative surface form, when the language model emits a token that is present in the source sequence, the language model is prevented from generating the next token that is the same as the subsequent source token in the source sequence at the next time step. In this way, the language model is forced to generate a paraphrased sequence of the input source sequence, but with mostly different wording.
    Type: Grant
    Filed: January 28, 2021
    Date of Patent: November 28, 2023
    Assignee: salesforce.com, inc.
    Inventors: Tong Niu, Semih Yavuz, Yingbo Zhou, Nitish Shirish Keskar, Huan Wang, Caiming Xiong
  • Patent number: 11829398
    Abstract: Techniques are disclosed relating to probabilistic data structures. A database node may maintaining a probabilistic data structure capable of encoding database keys. The probabilistic data structure may include a plurality of levels that are each capable of storing an indication of a transition between successive characters in a database key. The database node may insert a particular database key into the probabilistic data structure and the particular database key may comprise a series of characters. The inserting may include setting, for each transition between successive characters of the series of characters, an indication in a corresponding level of the plurality of levels that is indicative of that transition. The database node may further maintain lineage information specifying one or more lineages that correspond to the transition.
    Type: Grant
    Filed: April 10, 2020
    Date of Patent: November 28, 2023
    Assignee: Salesforce, Inc.
    Inventors: Jacob Jonghan Park, Rohit Agrawal, Thomas Fanghaenel
  • Patent number: 11829727
    Abstract: Approaches for cross-lingual regularization for multilingual generalization include a method for training a natural language processing (NLP) deep learning module. The method includes accessing a first dataset having a first training data entry, the first training data entry including one or more natural language input text strings in a first language; translating at least one of the one or more natural language input text strings of the first training data entry from the first language to a second language; creating a second training data entry by starting with the first training data entry and substituting the at least one of the natural language input text strings in the first language with the translation of the at least one of the natural language input text strings in the second language; adding the second training data entry to a second dataset; and training the deep learning module using the second dataset.
    Type: Grant
    Filed: April 23, 2021
    Date of Patent: November 28, 2023
    Assignee: salesforce.com, inc.
    Inventors: Jasdeep Singh, Nitish Shirish Keskar, Bryan McCann
  • Patent number: 11829442
    Abstract: Some embodiments of the current disclosure disclose methods and systems for batch active learning using the Shapley values of data points. In some embodiments, Shapley values of a first subset of labeled data are used to measure the contributions of the first subset of data to the performance of neural network. Further, a regression model that correlates the first subset of data to their Shapley values is trained to predict the Shapley values of a second subset of data that are unlabeled. A portion of the second subset of data may then be selected for labeling based on the predicted Shapley values.
    Type: Grant
    Filed: January 18, 2021
    Date of Patent: November 28, 2023
    Assignee: salesforce.com, inc.
    Inventors: Amirata Ghorbani, Carlos Andres Esteva
  • Patent number: 11830477
    Abstract: An automatic speech recognition (ASR) system that determines a textual representation of a word from a word spoken in a natural language is provided. The ASR system uses an acoustic model, a language model, and a decoder. When the ASR system receives a spoken word, the acoustic model generates word candidates for the spoken word. The language model determines an n-gram score for each word candidate. The n-gram score includes a base score and a bias score. The bias score is based on a logarithmic probability of the word candidate, where the logarithmic probability is derived using a class-based language model where the words are clustered into non-overlapping clusters according to word statistics. The decoder decodes a textual representation of the spoken word from the word candidates and the corresponding n-gram score for each word candidate.
    Type: Grant
    Filed: August 14, 2020
    Date of Patent: November 28, 2023
    Assignee: Salesforce, Inc.
    Inventors: Young Mo Kang, Yingbo Zhou
  • Patent number: 11829391
    Abstract: Embodiments of the invention identify entities stored within or across a number of data stores and identify relationships between the entities. A relationships graph is generated that represents the entities and the identified relationships between entities, the relationships graph comprising nodes in the relationships graph to represent one or more entities and edges between any two nodes in the relationships graph to represent the identified relationships between the one or more entities represented by each of the two nodes. The relationships graph is stored in a graph store. A graph query is received against selected nodes and edges in the graph store. One or more data store queries are generated therefrom, to be executed against respective selected ones of the one or more entities and their respective identified relationships based on the graph query and the graph store. The one or more data store queries are applied to selected one or more of the number of data stores.
    Type: Grant
    Filed: January 14, 2019
    Date of Patent: November 28, 2023
    Assignee: Salesforce, Inc.
    Inventors: Ajay Krishna Borra, Manpreet Singh, Himanshu Mittal, Mitesh Jain
  • Patent number: 11829745
    Abstract: Disclosed herein are system, method, and device embodiments for enriching the capabilities of an API management product by deploying an augmented circuit breaker policy at an API gateway to automate regression analysis. Based on the augmented circuit breaker policy, the API gateway may perform curative remedies when a triggering condition occurs, e.g. rolling back the software release or alerting administrators. In one use case, the augmented circuit break policy may mitigate the damage of a faulty software release by programmatically directing all requests received at the API gateway to a stable version of the API. The benefits may be extended by using machine learning to train normality models on the typical behavior of a particular API. A user may then configure an augmented circuit breaker policy to perform a programmatic rollback when the API gateway recognizes conditions that diverge from normal behavior.
    Type: Grant
    Filed: January 7, 2022
    Date of Patent: November 28, 2023
    Assignee: Salesforce, Inc.
    Inventors: Tomás Bruno, Rodrigo Garcia
  • Patent number: 11831693
    Abstract: Medium, method and system for ad hoc, ambient, synchronous multimedia collaboration in a group-based communication system. Embodiments of the invention provide a way for users to quickly establish a real-time collaboration among a group of peers without the burden and overhead of a conventional call or video meeting. Users can quickly and easily join and leave these synchronous multimedia collaboration sessions at any time, without disrupting the session for other users. This enables the user to experience the collaboration as a convenient forum rather than a burdensome scheduled event.
    Type: Grant
    Filed: June 15, 2021
    Date of Patent: November 28, 2023
    Assignee: Salesforce, Inc.
    Inventors: Daniel Stewart Butterfield, Tamar Yehoshua, Noah Weiss, Johnny Rodgers, Kevin Marshall, Anna Niess, Pedro Carmo, Ethan Eismann, Chris Willmore, David Ly-Gagnon
  • Patent number: 11822625
    Abstract: Systems, methods, and apparatuses for implementing licensing and provisioning software products within a cloud based computing environment. An exemplary system having at least a processor and a memory therein includes logic for receiving user input defining a plurality of features of a software product, creating a license definition of the software product based on one or more of the plurality of software product features, storing the license definition into a software application depot hosted by a cloud computing service provider, publishing a record for the license definition in a selected management organization for the cloud computing service provider, the record providing a reference to the license definition and an owner thereof, and assigning and linking a stock keeping unit (SKU) to the license definition to make the software product available for purchase.
    Type: Grant
    Filed: January 31, 2020
    Date of Patent: November 21, 2023
    Assignee: Salesforce, Inc.
    Inventor: Belinda Y. Wong
  • Patent number: 11822897
    Abstract: Approaches for the translation of structured text include an embedding module for encoding and embedding source text in a first language, an encoder for encoding output of the embedding module, a decoder for iteratively decoding output of the encoder based on generated tokens in translated text from previous iterations, a beam module for constraining output of the decoder with respect to possible embedded tags to include in the translated text for a current iteration using a beam search, and a layer for selecting a token to be included in the translated text for the current iteration. The translated text is in a second language different from the first language. In some embodiments, the approach further includes scoring and pointer modules for selecting the token based on the output of the beam module or copied from the source text or reference text from a training pair best matching the source text.
    Type: Grant
    Filed: August 31, 2021
    Date of Patent: November 21, 2023
    Assignee: salesforce.com, inc.
    Inventors: Kazuma Hashimoto, Raffaella Buschiazzo, James Bradbury, Teresa Anna Marshall, Caiming Xiong, Richard Socher
  • Patent number: 11822608
    Abstract: Disclosed herein are system, method, and computer program product embodiments for determining a user-preferred feature type. An embodiment operates by maintaining user-presented features associated with user-presented records, wherein the user-presented features comprise one or more user-presented feature types. After receiving a user-desired feature of the user-presented features, a user-preferred feature type of the user-presented feature types is determined based on the user-presented features and the user-desired feature. Thereafter, a new record and associated feature are to be presented with the new feature being of the user-preferred type.
    Type: Grant
    Filed: October 24, 2022
    Date of Patent: November 21, 2023
    Assignee: Salesforce, Inc.
    Inventors: Brian J. Lonsdorf, Jessica Lundin, Owen Winne Schoppe, Sönke Rohde, Alan Ross, David James Woodward
  • Patent number: 11822583
    Abstract: Disclosed are some examples of systems, apparatus, methods and storage media for creating groups in a social networking database system, and more specifically, to creating groups based on network feed items. In some implementations, a database system is capable of maintaining a database including data associated with a plurality of users and groups to which the users can be subscribed. The system is configurable to provide a feed for display to a first user, and to receive input entered in a publication field by the first user. The system is configurable to create a feed item for display to the first user and to at least one second user based on the received input. The system is configurable to receive second input associated with the feed item from the second user. The system is additionally configurable to provide a selectable user interface (UI) element for display to the first user.
    Type: Grant
    Filed: February 13, 2023
    Date of Patent: November 21, 2023
    Assignee: Salesforce, Inc.
    Inventor: Ashok Gadamsetty
  • Patent number: 11824970
    Abstract: Systems, methods, and apparatuses for implementing user access controls in a metadata driven blockchain operating via Distributed Ledger Technology (DLT) using granular access objects and ALFA/XACML visibility rules in conjunction with a cloud based computing environment.
    Type: Grant
    Filed: January 20, 2021
    Date of Patent: November 21, 2023
    Assignee: Salesforce, Inc.
    Inventor: Prithvi Krishnan Padmanabhan
  • Patent number: 11822535
    Abstract: Techniques are disclosed relating to a database system includes worker nodes operable to perform transactions and director nodes operable to ensure transactional consistency for the transactions. A worker node may receive a request to perform a transaction involving writing a record. The worker node may then issue, to director nodes of the database system, a request for information that facilitates performance of an operation for the transaction. A director node may determine whether to approve the request based on whether the operation could cause transactional inconsistency in the database system. The worker node may proceed to perform the operation for the transaction in response to receiving approval responses from a majority of the director nodes, with none of the received responses indicating a disapproval of the transaction.
    Type: Grant
    Filed: June 8, 2021
    Date of Patent: November 21, 2023
    Assignee: Salesforce, Inc.
    Inventor: Patrick James Helland
  • Patent number: 11822954
    Abstract: In accordance with embodiments disclosed herein, there are provided mechanisms and methods for automating deployment of applications in a multi-tenant database environment. For example, in one embodiment, mechanisms include managing a plurality of machines operating as a machine farm within a datacenter by executing an agent provisioning script at a control hub, instructing the plurality of machines to download and instantiate a lightweight agent; pushing a plurality of URL (Uniform Resource Locator) references from the control hub to the instantiated lightweight agent on each of the plurality of machines specifying one or more applications to be provisioned and one or more dependencies for each of the applications; and loading, via the lightweight agent at each of the plurality of machines, the one or more applications and the one or more dependencies for each of the one or more applications into memory of each respective machine.
    Type: Grant
    Filed: January 27, 2021
    Date of Patent: November 21, 2023
    Assignee: Salesforce, Inc.
    Inventors: Pallav Kothari, Phillip Oliver Metting van Rijn
  • Patent number: 11823120
    Abstract: A method of asset verification implemented by a computing device as part of an asset verification system. The asset verification utilizes unique identifying information of the asset. The method collects asset information from a user, collects asset information from the computing device, generates a unique identifier from the asset information, adds the unique identifier and the asset information to a blockchain, and stores the asset information in a distributed storage system.
    Type: Grant
    Filed: December 13, 2019
    Date of Patent: November 21, 2023
    Assignee: Salesforce, Inc.
    Inventor: Prithvi Krishnan Padmanabhan
  • Patent number: 11824731
    Abstract: There is provided a computer implemented method of allocating processing resources for processing by processing nodes, comprising: training predictive models, each predictive model for a respective processing node, each predictive model trained on a training dataset comprising records, each record including a historical amount of processing resources allocated to the respective processing node and a ground truth label indicating historical processing outcomes, wherein each processing node exhibits diminishing returns of processing outcomes with increasing allocated processing resources, wherein each predictive model is implemented as a monotonically increasing function that reaches a saturation level, solving an optimization allocation problem using the predictive models to identify a respective amount of processing resources for allocation to each processing node that maximizes a total of processing outcomes for a predetermined total amount of processing resources, and generating instructions for allocation
    Type: Grant
    Filed: December 29, 2021
    Date of Patent: November 21, 2023
    Assignee: Salesforce, Inc.
    Inventors: Elad Tzoreff, Rafi Dalla Torre
  • Patent number: 11822764
    Abstract: A user interface comprising at least a set of reaction icons configured to initiate a search of content of a communication platform is described. In an example, at least the set of reaction icons can be presented via the user interface of the communication platform, wherein individual reaction icons of the set of reaction icons are selectable as search parameters in the user interface. In response to receiving a selection of at least one reaction icon, a search for content, associated with the at least one reaction icon, stored in a database associated with the communication platform can be initiated.
    Type: Grant
    Filed: January 20, 2023
    Date of Patent: November 21, 2023
    Assignee: Salesforce, Inc.
    Inventors: McKenna Lowry, Austen Payan, Anthony Tae Jin Lee, Racine Harris
  • Patent number: 11824864
    Abstract: Exemplary systems, methods, and apparatuses implement a declarative and metadata driven blockchain platform using Distributed Ledger Technology (DLT) in conjunction with a cloud based computing environment. The exemplary system operates a blockchain interface to the blockchain; receives inputs declaring a new application, network participants for the new application, access rights to the new application, as well as entity types and field definitions for the new application. The system further generates a blockchain asset having encoded therein as the defined metadata for the new application, at least (i) the plurality of network participants declared, (ii) the plurality of entity types declared, and (iii) the one or more new field definitions declared for each of the plurality of entity types; and transacts the blockchain asset having onto the blockchain.
    Type: Grant
    Filed: April 30, 2019
    Date of Patent: November 21, 2023
    Assignee: Salesforce, Inc.
    Inventors: Prithvi Krishnan Padmanabhan, Bertha Ching Wai Lam, Brent Fosdick, Sri Naga Deepthi Velisetti