Salesforce.com Patents
Salesforce.com Inc. provides enterprise cloud computing solutions in the areas of sales force automation, customer service and support, community building, marketing automation and analytics.
Salesforce.com Patents by Type- Salesforce.com Patents Granted: Salesforce.com patents that have been granted by the United States Patent and Trademark Office (USPTO).
- Salesforce.com Patent Applications: Salesforce.com patent applications that are pending before the United States Patent and Trademark Office (USPTO).
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Patent number: 11775287Abstract: A system receives one or more software artifacts for enabling a software version change requested for a production environment associated with at least one data center location. The system stores the one or more software artifacts in a memory location of a controlled-access production repository. The system receives a first authorization determination of the one or more software artifacts from an author-user account, the author-user account associated with a developer identity that created the one or more software artifacts. The system receives a second authorization determination of the one or more software artifacts from an additional-user account. Based on the first and second authorization determinations, the system determines whether to package the one or more software artifacts into a manifest for transmission to the at least one data center location.Type: GrantFiled: January 15, 2020Date of Patent: October 3, 2023Assignee: Salesforce, Inc.Inventors: Sudha Subramanian, Jeaneth A. Vergara
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Patent number: 11775524Abstract: Techniques are disclosed relating to maintaining a cache usable to locate data stored in a data structure. A computer system, in various embodiments, maintains a data structure having a plurality of levels that store files for a database. The files may include one or more records that each have a key and corresponding data. The computer system may also maintain a cache for the database whose entries store, for a key, an indication of a location of a corresponding record in a file of the data structure. In some embodiments, the computer system receives a request to access a particular record stored in the data structure where the request specifies a key usable to locate the particular record. The computer system may retrieve, from the cache via the key, a particular indication of a location of the particular record and may use the particular indication to access the particular record.Type: GrantFiled: March 7, 2022Date of Patent: October 3, 2023Assignee: Salesforce, Inc.Inventors: Thomas Fanghaenel, Jameison Bear Martin, Nathaniel Wyatt, Diego Ongaro, Terry Chong
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Patent number: 11775144Abstract: A method provides visual analysis of datasets. The method is performed at a computer system. A user selects a data source. In response, the system presents a natural language interface for analysis of data in the data source and presents a map data visualization within the graphical user interface for selecting geospatial data points from the data source. In response to receiving a first user input to select a first set of one or more geographic regions, the system calculates the similarity between the first set of one or more geographic regions and a second set of one or more geographic regions, based on a range of socio-economic, demographic, and/or geographic data fields from the data source, using one or more statistical techniques (e.g., Jensen-Shannon Divergence (JSD)). The system then updates and displays the map data visualization according to the calculated similarity.Type: GrantFiled: November 14, 2022Date of Patent: October 3, 2023Assignee: Salesforce, Inc.Inventors: Grant McKenzie, Sarah E. Battersby, Vidya Raghavan Setlur
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Patent number: 11775418Abstract: Mechanisms and techniques for providing an isolated runtime environment are disclosed. Scoped properties are generated utilizing a namespace identifier. The namespace identifier is an identifier used to define a scope of at least an isolated application runtime context. Scoped objects are generated corresponding to one or more dependent services utilizing the one or more scoped properties and the namespace identifier. A target application is deployed to a container corresponding to the isolated application runtime context. The target application interacts with at least some of the dependent services utilizing the namespace identifier. At least one integration test is run on the target application in the container. The integration tests refer to the isolated application runtime context utilizing the namespace identifier.Type: GrantFiled: September 1, 2022Date of Patent: October 3, 2023Assignee: Salesforce, Inc.Inventors: Heng Zhang, Utsavi Benani, Zhidong Ke
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Patent number: 11775435Abstract: To deliver up-to-date, coherent user data to applications upon request, the disclosed technology includes systems and methods for caching data and metadata after it has been synchronously loaded—for future retrieval with a page load time close to zero milliseconds. To provide this experience, data needs to be stored as locally to a user as possible, in the cache on the local device or in an edge cache located geographically nearby, for use in responding to requests. Applications which maintain caches of API results can be notified of their invalidation, and can detect the invalidation, propagate the invalidation to any further client tiers with the appropriate derivative type mapping, and refresh their cached values so that clients need not synchronously make the API requests again—ensuring that the client has access to the most up-to-date copy of data as inexpensively as possible—in terms of bandwidth and latency.Type: GrantFiled: December 7, 2021Date of Patent: October 3, 2023Assignee: Salesforce, Inc.Inventor: Richard Perry Pack, III
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Publication number: 20230305698Abstract: A system for storing multiple petabytes of raw log data from cloud-based source data buckets into internal partitioned data storage in a data lake is provided. The system is configured to: deploy a log partitioner cluster comprising a plurality of log partitioner service instances for storing the raw log data in a partitioned manner; associate one or more of the source data buckets to each of a plurality of deployed log partitioner service instances by providing associated configuration metadata from a configuration service; fetch, via the log partitioner cluster, raw log data from associated source data buckets based on the associated configuration metadata, wherein the associated configuration metadata provides instructions for use by a log partitioner service instance to onboard raw log data; and place fetched raw log data, via the log partitioner cluster, in the internal partitioned log storage in accordance with the associated configuration metadata.Type: ApplicationFiled: March 28, 2022Publication date: September 28, 2023Applicant: salesforce.com, inc.Inventor: Lei Ye
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Publication number: 20230308442Abstract: Devices, systems and methods are provided for remotely managing configuration of a networking device. One method of managing configuration of a networking device involves obtaining resources associated with one or more graphical user interface (GUI) displays of a web application for configuring the networking device, receiving a request to access the web application, and in response to the request, determining a representative value for the resources as a function of a current state of the resources, obtaining a reference value for the resources that reflects a validated state of the resources, and instantiating the web application using the resources when the representative value matches the reference value.Type: ApplicationFiled: March 28, 2022Publication date: September 28, 2023Applicant: Salesforce.com, Inc.Inventor: Jose Lejin P J
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Publication number: 20230306008Abstract: Computing systems, database systems, and related methods are provided for managing data pertaining to electronic messages. A database system includes a database including a first object having a plurality of content fields corresponding to a first instance of an electronic message configured for a first communication channel and a server coupled to the database and a network to create a second database object corresponding to a second instance of the electronic message configured for a different communication channel, create a multichannel data structure in the database maintaining an association between the first and second objects, automatically populate a subset of content fields of the second object with values copied from the first object based on a mapping between the two communication channels, and thereafter use the second object to generate a version of the electronic message to be communicated to a recipient using the second communication channel.Type: ApplicationFiled: May 24, 2023Publication date: September 28, 2023Applicant: salesforce.com, inc.Inventors: Penny Tselikis, Thomas Besluau
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Publication number: 20230306039Abstract: Database environments may choose to schedule complex analytics processing to be performed by specialized processing environments by caching source datasets or other data needed for the analytics and then outputting results back to customer datasets. It is complex to schedule user database operations, such as running dataflows, recipes, scripts, rules, or the like that may rely on output from the analytics, if the user database operations are on one schedule, while the analytics is on another schedule, User / source datasets may become out of sync and one or both environments may operate on stale data.Type: ApplicationFiled: April 25, 2023Publication date: September 28, 2023Applicant: Salesforce Inc.Inventors: Keith Kelly, Ravishankar ARIVAZHAGAN, Wenwen LIAO, Zhongtang CAI, Ali SAKR
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Patent number: 11768799Abstract: An adaptive document curation method. A machine learning model is trained on a first library of documents to assign staleness scores to documents, each indicating a confidence that the document to which it is assigned should be archived. If a document has a staleness score at least equal to a threshold, the document is identified as a candidate to be archived or deleted.Type: GrantFiled: January 25, 2022Date of Patent: September 26, 2023Assignee: Salesforce, Inc.Inventor: Robert Lacy
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Patent number: 11768835Abstract: A method and system for handling asynchronous data streams in a multi-tenant system. The process includes receiving at least a first stream of data and a second stream of data by a rules engine, determining by pattern matching of the rules engine, whether data in the first stream or data in the second stream meet conditions of a rule defined by a tenant of the multi-tenant system, and implementing by the rules engine the rule including a set of actions to modify data from the second data stream, in response to the data in the first stream matching the conditions the rule.Type: GrantFiled: January 31, 2020Date of Patent: September 26, 2023Assignee: Salesforce, Inc.Inventors: Alexander Oscherov, Victor Spivak, Scott Roderick Young, Rohit Deshpande, Nikita Mundhada
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Patent number: 11768812Abstract: A method for data processing includes displaying, at a user interface, a plurality of attributes that are defined by a data model configured for a tenant of a multi-tenant system. The plurality of attributes includes a one-to-many attribute that is configured to support multiple inputs and a direct attribute configured to support a single input. The method may further include receiving a selection of a first one-to-many attribute for defining an expression for identifying a segment of entities. The method may further include activating, for selection at the user interface, a subset of the attributes based on each attribute of the subset being dependent on the first attribute. The method may further include receiving an indication of the expression, executing a database query to identify the segment of entities, and transmitting, to a content communication system, an indication of the segment of entities.Type: GrantFiled: June 7, 2022Date of Patent: September 26, 2023Assignee: Salesforce Inc.Inventors: Vineeth Anand Nair, Lakshmi Srinivas Parimi, Ashok Shivarudraiah, Alan Mathias Hoffman, Nigel Wallace Menger, Neil Raymond Parsons, Kasia Fichtner, Pamela Sue Walquist, Sarah Flamion, Matthew Westover, Jamin Hall
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Patent number: 11770354Abstract: Techniques are described for expediting a generation of a means of communication between two people associated with different organizations. A first person associated with a communication platform may submit a request to the communication platform to generate an invitation to communicate via the communication platform. The first person may provide the invitation to a second person directly or via the communication platform. Responsive to receiving an indication that the second person has accepted the invitation, the communication platform may generate the means of communication between the first person and the second person. The communication platform may update respective user interfaces to include the means of communication. The communication platform may process messages and/or data between the first person and the second person that is input on the respective user interface and sent via the means of communication.Type: GrantFiled: February 10, 2023Date of Patent: September 26, 2023Assignee: Salesforce, Inc.Inventors: Shanan Delp, Christopher Sullivan, Jaron Moore, Kevin Marshall
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Patent number: 11769013Abstract: A multi-tenant system performs custom configuration of a tenant-specific chatbot to process and act upon natural language requests. The multi-tenant system configures the tenant-specific chatbots without requiring tenant-specific training. The multi-tenant system providing a user interface for configuring a tenant-specific set of permitted actions. The multi-tenant system determines a set of example phrases for each of the selected permitted actions. The multi-tenant system receives a natural language request from a user and identifies the action that the user wants to perform. The multi-tenant system uses a neural network to compare the natural language request with example phrases to identify an example phrase that matches the natural language request. The multi-tenant system performs the action corresponding to the matching example phrase.Type: GrantFiled: November 11, 2019Date of Patent: September 26, 2023Assignee: Salesforce, Inc.Inventors: Michael Machado, James Douglas Harrison, Caiming Xiong, Xinyi Yang, Thomas Archie Cook, Roojuta Lalani, Jean-Marc Soumet, Karl Ryszard Skucha, Juan Rodriguez, Manju Vijayakumar, Vishal Motwani, Tian Xie, Bryan McCann, Nitish Shirish Keskar, Zhihao Zou, Chitra Gulabrani, Minal Khodani, Adarsha Badarinath, Rohiniben Thakar, Srikanth Kollu, Kevin Schoen, Qiong Liu, Amit Hetawal, Kevin Zhang, Kevin Zhang, Johnson Liu, Rafael Amsili
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Patent number: 11770445Abstract: A request to present digital content at a client machine associated with a designated network identifier may be received. For each of a plurality of preference characteristics, a respective characteristic query message may be transmitted via a network to a respective plurality of identity nodes via a gossip communication protocol defining a peer-to-peer procedure for transmitting information among the plurality of identity nodes. For each of the plurality of preference characteristics, a respective preference identification response message that includes a respective preference value corresponding with the respective preference characteristic may be received. The designated network identifier may be stored in a trust ledger shared among the plurality of identity nodes. A digital content item may be selected based at least in part on the preference values.Type: GrantFiled: January 25, 2022Date of Patent: September 26, 2023Assignee: Salesforce, Inc.Inventor: Prithvi Krishnan Padmanabhan
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Publication number: 20230297764Abstract: Disclosed herein are system, method, and computer program product embodiments for providing a non-obtrusive markup augmentation of websites during website localization. A method includes generating a localization descriptor for a localization element on a website, encoding the localization descriptor into unparsed syntax in code for the website, adding pseudo tag notations to the localization descriptor encoded in the unparsed syntax, extracting text that is being localized from the localization descriptor by identifying the pseudo tag notations, and creating a visual indicator for display as an overlay outside a visible area of the website to indicate a change in appearance of the website after localization, wherein a size of the visual indicator is scaled to match a size of the text as displayed in the visible area of the website when the code is rendered.Type: ApplicationFiled: March 15, 2022Publication date: September 21, 2023Applicant: salesforce.com, Inc.Inventor: Marcus Lenzner
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Publication number: 20230297638Abstract: Disclosed herein are system, method, and computer program product embodiments for automatically detecting layout shifts or anomalies in a website during localization processes. A method includes generating a first rendering of a localization element on a website, extracting localized text from a localization descriptor for the localization element in code for the website, applying the localized text to the localization element on the website, generating a second rendering of the localization element on the website after the applying of the localized text, identifying an anomaly in the localization element displayed on the website by comparing the first and second renderings, and creating a visual indicator for display as an overlay outside a visible area of the website, wherein a location of the visual indicator corresponds to a location of the anomaly in the localization element displayed on the website.Type: ApplicationFiled: March 15, 2022Publication date: September 21, 2023Applicant: Salesforce.com, inc.Inventor: Marcus Lenzner
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Publication number: 20230300077Abstract: In some embodiments, a method stores an executable contract in a ledger. The executable contract is for a test to be performed on a network and includes terms for the test. The method receives an indication of traffic that is received at a network device. It is determined that the traffic is associated with the executable contract that is stored in the ledger based on the terms of the test. The method responds to the network device with a response indicating that the traffic is associated with the executable contract. The network device allows the traffic to be sent to a destination on the network to perform an operation for the test.Type: ApplicationFiled: March 16, 2022Publication date: September 21, 2023Applicant: salesforce.com, Inc.Inventors: Barrett Weisshaar, Luis Campo Giralte
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Patent number: 11765650Abstract: Techniques are disclosed relating to temporary networks of edge computing devices. In some embodiments, an edge computing device manages, in response to occurrence of an event, a temporary network of edge computing devices. Managing the temporary network includes: forming the temporary network, managing membership of edge computing devices in the temporary network, causing the temporary network to perform a specified set of tasks, transmitting, to a remote server computing system, information associated with the specified set of tasks, and causing disbanding of the temporary network after determining that the specified set of tasks is complete. The disclosed techniques for managing temporary networks of edge computing devices may advantageously reduce the overall use of a network's bandwidth by reducing the amount of communication with a remote server system.Type: GrantFiled: May 5, 2021Date of Patent: September 19, 2023Assignee: Salesforce.com, Inc.Inventors: Abhijit Sur, Rasmus Mencke
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Patent number: 11762656Abstract: Disclosed embodiments include a Custom Resource Abstraction and Fabrication Tool (CRAFT) that declares operators in a robust, idempotent, and generic manner for any resource. In embodiments, a developer can run create, read, update, and delete (CRUD) operations on resources in any language. The developer can create configuration files that is used by CRAFT to generate and deploy application container with the operator according to the configuration files. Other embodiments may be described and/or claimed.Type: GrantFiled: August 25, 2020Date of Patent: September 19, 2023Assignee: SALESFORCE, INC.Inventors: Prakash Rudraraju, Maheswara Sunil Varma Sayyaparaju, Damini Satya, Babu Satasiya
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Patent number: 11762699Abstract: Techniques are disclosed relating to using different process groups to control allocation of execution resources for database connection processes that handle application requests. In disclosed embodiments, a database server receives a request from an application server for database resources, including application information specifying one or more attributes of the request. The server may assign a database connection process to access a database for the request and assign the database connection process to a process group based on the application information. The server may assign execution resources based on resource allocation parameters that are associated with the assigned process group.Type: GrantFiled: July 29, 2021Date of Patent: September 19, 2023Assignee: Salesforce, Inc.Inventors: Akshay Manchale Sridhar, Gary J. Baker
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Patent number: 11764978Abstract: A method and system for certificate management for services in a container orchestrator. The method includes requesting a certificate for a service from a cloud certificate manager, in response to detecting a request from a control plane of the container orchestrator for the certificate for the service, receiving the certificate from the cloud certificate manager, storing the certificate in a secret storage, and returning the location of the secret storage to a requester of the certificate.Type: GrantFiled: January 27, 2021Date of Patent: September 19, 2023Assignee: Salesforce, Inc.Inventors: Savithru Mallikarjuna Durga Lokanath, Vaishnavi Vithal Galgali, Arpeet Kale
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Patent number: 11764950Abstract: A method performed by a system of a host organization for providing a right to forget data in a blockchain, the system providing a blockchain interface to a blockchain on behalf of a plurality of tenants of the host organization each serving as nodes in a blockchain network. The method includes receiving a request including an identifier of a requestor, the request to access transaction data designated as private, requesting access to the transaction data from nodes in the blockchain network including the identifier of the requestor, receiving at least one shared secret from a node in the blockchain network indicating consensus to access the transaction data by the requestor, and denying access to the transaction data in response to receiving insufficient shared secrets from the nodes indicating the transaction data is permanently unavailable to access.Type: GrantFiled: October 29, 2019Date of Patent: September 19, 2023Assignee: Salesforce, Inc.Inventor: Prithvi Krishnan Padmanabhan
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Patent number: 11762884Abstract: A relational database system may receive, from a client, a query for a data object of a first type. The system may be configured to store a plurality of data objects of a second type such that each data object of the second type is associated with a respective data table and a respective value of a key prefix of an object identifier field. The key prefix may result in an upper limit of data objects supportable by the system. The system may determine that the query is indicative of the data object of the first type of a plurality of data objects of the first type that share a key prefix value such that the upper limit is exceeded. The system may identify a result based on determining that the query indicates data object of the first type and return a query response that indicates the result.Type: GrantFiled: January 29, 2021Date of Patent: September 19, 2023Assignee: Salesforce, Inc.Inventors: Jeanine Sirah Walters, Naveen Singh Jaunk, Sahil Bhutani, Chandrakant Yemparala, Raveendrnathan Loganathan
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Patent number: 11763208Abstract: Disclosed are systems, apparatus, methods and computer-readable media for updating information stored in a database system over a network. In some implementations, first contact data is retrieved from a first virtual portion of a database system, where the first contact data provides first contact information associated with at least one entity. In some instances, the first contact data is compared with second contact data, where the second contact data provides second contact information associated with the at least one entity. In some instances, at least some of the second contact information is retrieved from a social networking system. In various implementations, at least one difference between the first contact data and the second contact data is identified, where the at least one difference is capable of being presented in a user interface displayed at a computer system. In some instances, a selection identifying contact data to store is received.Type: GrantFiled: July 20, 2021Date of Patent: September 19, 2023Assignee: Salesforce, Inc.Inventor: Tyler A. Ziemann
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Patent number: 11765048Abstract: Each of a plurality of wire web components predicted to be included in a graphical user interface (GUI) for presentation at a client machine. Each data object instance may be associated with a respective data object instance identifier and a respective one or more data object fields. A wire web component graph that includes a plurality of nodes may be constructed. A node may correspond to a wire web component, a data object field, or an application procedure interface (API). One or more of the data values may be retrieved from the respective APIs based on the wire web component graph. A GUI message including the retrieved data values and the wire web component graph may be transmitted to the client machine.Type: GrantFiled: November 9, 2021Date of Patent: September 19, 2023Assignee: Salesforce, Inc.Inventors: Kevin Venkiteswaran, Diego Ferreiro Val, Caridy Patino, Trevor James Bliss
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Patent number: 11762763Abstract: Methods, systems, and devices supporting orchestration for automated performance testing are described. A server may orchestrate performance testing for software applications across multiple different test environments. The server may receive a performance test indicating an application to test and a set of test parameters. The server may determine a local or a non-local test environment for running the performance test. The server may deploy the application to the test environment, where the deploying involves deploying a first component of the performance test to a first test artifact in the test environment and deploying a second component of the performance test different from the first component to a second test artifact in the test environment. The server may execute the performance test to obtain a result set, where the executing involves executing multiple performance test components as well as orchestrating results across multiple test artifacts to obtain the result set.Type: GrantFiled: January 23, 2023Date of Patent: September 19, 2023Assignee: Salesforce, Inc.Inventors: Mariano Edgardo De Sousa Bispo, Ana Laura Felisatti
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Patent number: 11763090Abstract: An online system that allows users to interact with it using expressions in natural language form includes an intent inference module allowing it to infer an intent represented by a user expression. The intent inference module has a set of possible intents, along with a small set of example natural language expressions known to represent that intent. When a user interacts with the system using a natural language expression for which the intent is not already known, the intent inference module applies a natural language inference model to compute scores indicating whether the user expression textually entails the various example natural language expressions. Based on the scores, the intent inference module determines an intent that is most applicable for the expression. If an intent cannot be determined with sufficient confidence, the intent inference module may further attempt to determine whether the various example natural language expressions textually entail the user expression.Type: GrantFiled: December 18, 2019Date of Patent: September 19, 2023Assignee: Salesforce, Inc.Inventors: Tian Xie, Kazuma Hashimoto, Xinyi Yang, Caiming Xiong
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Publication number: 20230291736Abstract: Embodiments herein may relate to a technique for identification and verification of compliance with one or more pre-defined security policy sets for a network. Specifically, embodiments may include generation of an access control graph (ACG) that relates to the network. One or more paths of the ACG may be identified, and then compared against the pre-defined security policy sets. Other embodiments may be described or claimed.Type: ApplicationFiled: March 8, 2022Publication date: September 14, 2023Applicant: salesforce.com, inc.Inventors: Michal TREMBACZ, Gianstefano MONNI
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Publication number: 20230289339Abstract: A GraphQL server stores schemas for GraphQL APIs in a schema store, the schemas defining operations, types and fields of the APIs. Field resolvers are associated with the fields of the APIs to specify which of the data source is to be used to fulfill an API query request. When an event is detected that makes changes to a schema of any of the data sources, the schema store is accessed and an old field name is automatically replaced with a new field name in both the retrieved schemas and the field resolvers mapped to the retrieved schemas. Responsive to receiving an API request, it is determined whether the request has any field names that do not match the corresponding schema, and if so, the old field name is replaced with the new field name in the request.Type: ApplicationFiled: March 8, 2022Publication date: September 14, 2023Applicant: salesforce.com, inc.Inventor: Gaurav SAGAR
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Publication number: 20230289162Abstract: In accordance with embodiments, there are provided mechanisms and methods for creating, exporting, viewing and testing, and importing custom applications in a multitenant database environment. These mechanisms and methods can enable embodiments to provide a vehicle for sharing applications across organizational boundaries. The ability to share applications across organizational boundaries can enable tenants in a multi-tenant database system, for example, to easily and efficiently import and export, and thus share, applications with other tenants in the multi-tenant environment.Type: ApplicationFiled: May 16, 2023Publication date: September 14, 2023Applicant: Salesforce, Inc.Inventors: David Brooks, Lewis Wiley Tucker, Benji Jasik, Timothy Mason, Eric David Bezar, Simon Wong, Douglas Chasman, Tien Tzuo, Scott Hansma, Adam Gross, Steven Tamm
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Patent number: 11757845Abstract: A private communication set-up service enables scalable private connectivity between producers and consumers residing within a public cloud environment. A producer exposes metadata information about a new or updated resource within the public cloud environment using a tag. The system monitors the public cloud environment for tagged metadata about new resources and configures a producer-side service to a private link. Subsequently, the system exposes metadata information about the private link. The system monitors for tagged metadata about private links and configures the consumer-side private link endpoint to the private link. The producer and the consumer communicate using the configured private link.Type: GrantFiled: October 30, 2020Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Ashley Ryan Flavel, William Lui, David Lucey
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Patent number: 11757819Abstract: Systems, methods, and related technologies are provided for generating interactive emails and tracking user interactions. In one implementation, an email an be received within an email client. The email can be rendered within the email client, such as by: presenting a first selectable element within the email client, presenting a second selectable element within the email client, and presenting one or more content items within the email client. A selection of the first selectable element can be received within the email client. In response to the selection of the first selectable element, a presentation of the one or more content items can be adjusted within the email client.Type: GrantFiled: January 8, 2021Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Joe Teplow, Scott Motte, Kevin Dutra, Mark Robbins, Yamil Asusta, Devin Torres, Steven Collins, Trever Faden, Derek Jacobi, Selby Kendrick, Johnny Omar Mejias Luciano, Adam Beckerman
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Patent number: 11755914Abstract: System determines first and second scores based on applying function to features of first and second values in fields in first and second records, respectively. System determines first priority based on first score and second priority based on second score for displaying first and second values in fields in first profile. System revises, based on feedback associated with first value and second value, parameter associated with function and determines third score based on applying function, associated with revised parameter, to feature of third value in field in third record. System determines fourth score based on applying function, associated with revised parameter, to feature of fourth value in field in fourth record and determines third priority, based on third score, for displaying third value in field in second profile and fourth priority, based on fourth score, for displaying fourth value in field in second profile.Type: GrantFiled: March 21, 2019Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Arun Kumar Jagota, Piranavan Selvanandan
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Patent number: 11755468Abstract: Disclosed herein are system, method, and computer-readable medium embodiments for providing the ability to automate the process of generating load tests used for benchmarking APIs. Rather than having to manually generate load tests for a web service API, a test developer can interact with a test service through a web browser and provide the service an API specification and testing parameters. The test service can analyze the API specification, automatically identified endpoints of the API, and generate load tests according to the expected input/output structures of the endpoints. The automatic load test generation can proceed by referring to a library of test instructions and extracting the portions of the test instructions that work for the identified endpoints.Type: GrantFiled: September 20, 2021Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Nicolas Battiato, Diego Gabriel Larralde, Guido Martinez, Christian Vallejos
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Patent number: 11758011Abstract: Methods, computer readable media, and devices for automated routing based on content metadata are provided. One method may include receiving a user request for content with metadata from a client by a content distribution network (CDN), parsing the user request for content to generate an evaluation of the metadata, determining a routing decision representing a selection of one of a plurality of origin services for the user request for content based on the evaluation of the metadata, transmitting the user request for content to the selected one of the plurality of origin services based on the routing decision, receiving a response to the user request for content from the selected one of the plurality of origin services, and sending the response to the client.Type: GrantFiled: September 21, 2022Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Jeremiah David Brazeau, Victor Manuel Romero Carrasco, Christopher David Boran, Andre Huss, Sergii Sakal, Tien Duc Le
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Patent number: 11755680Abstract: A system receives a record which includes a string and separates the string into a number of tokens, including a token and another token. The system identifies a pattern that includes an entity, another entity, and a number of entities that equals the number of tokens, and another pattern that includes the same number of entities as the number of tokens. The system determines a combined probability that combines a probability based on the number of entries in the entity's dictionary which stores the token, and another probability based on a number of character types in the other entity that match characters in the other token. If the combined probability associated with the pattern is greater than another combined probability associated with the other pattern, the system matches the record to a system record based on recognizing the token as the entity and the other token as the other entity.Type: GrantFiled: January 22, 2020Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Arun Kumar Jagota, Ajitesh Jain
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Patent number: 11755596Abstract: A method and apparatus for generating personalized suggestions for natural language search queries, where the method includes receiving a natural language query input from a user, obtaining set of suggestions for the natural language query, identifying a set of concepts in the set of suggestions, applying co-occurrence model to the set of concepts to obtain user specific concept probabilities and vocabulary probabilities, computing suggestion scores for at least one suggestion in the set of suggestions based on the user specific concept probabilities and vocabulary probabilities, and ranking the set of suggestions based on suggestion scores.Type: GrantFiled: January 5, 2021Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Georgios Balikas, Matthieu Michel Robin Landos, Marc Brette, Arieta Shabani
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Patent number: 11755655Abstract: A method is provided for generating a ranked list of candidate responders. In some embodiments, the method includes receiving a question from a user and generating a question feature vector representing an intent of the question and a first skill set inferred from the question. The method also includes for one or more candidate responders, generating a candidate feature vector representing a skill set and questions associated with the respective candidate responder; computing a reputation score based on questions and user feedback associated with the respective candidate responder; and computing, based on the question feature vector, candidate feature vector, and reputation score, a probability score representing a prediction of the quality of an answer that would be provided by the respective candidate responder if the input question were routed to the respective candidate responder. The method further includes generating a ranked list of candidate responders using the computed probability scores.Type: GrantFiled: April 23, 2021Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Sitaram Asur, Aditya Sakhuja, Hui S. Fisher, Anjan Goswami, Khoa Le
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Patent number: 11755608Abstract: DESCRIBED HEREIN ARE SYSTEMS, APPARATUS, METHODS AND COMPUTER PROGRAM PRODUCTS FOR IMPLEMENTING DESIGN TIME AND BATCH TIME FOR AN EXTRACT, TRANSFORM, LOAD (ETL) PROCESS. WHEN A SESSION IS ESTABLISHED, A KUBERNETES POD INSTANCE MAY BE EXCLUSIVELY ASSOCIATED WITH A USER FOR THE USER'S SESSIONS. DESIGN TIME AND BATCH TIME MAY BOTH BE PERFORMED WITHIN THE KUBERNETES POD INSTANCE. AS SUCH, A SERVICE PROVIDER MAY PROVIDE A SECURE DATAFLOW PREVIEW. FURTHERMORE, THE DATAFLOW MAY BE CACHED. CACHING OF THE DATAFLOW ALLOWS THE SERVICE PROVIDER TO MORE QUICKLY PROVIDE FOLLOW UP PREVIEWS, DECREASING LATENCY.Type: GrantFiled: January 13, 2020Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Stephen Petschulat, Gary Gong, Matthew Gilham, Alex Field, Magnus Byne
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Patent number: 11755847Abstract: Embodiments described herein provide adversarial attacks targeting the cross-lingual generalization ability of massive multilingual representations, demonstrating their effectiveness on multilingual models for natural language inference and question answering. An efficient adversarial training scheme can thus be implemented with the adversarial attacks, which takes the same number of steps as standard supervised training and show that it encourages language-invariance in representations, thereby improving both clean and robust accuracy.Type: GrantFiled: January 15, 2021Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Samson Min Rong Tan, Shafiq Rayhan Joty
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Patent number: 11755725Abstract: Techniques and structures to facilitate anomaly detection within a networking system, including receiving a plurality of performance metric messages at a database system, extracting a plurality of anomaly detection messages included in the performance metric messages, storing the plurality of anomaly detection messages in an in-memory database and executing a machine learning model to process the plurality of anomaly detection messages in the in-memory database to detect whether anomalous usage of the networking system has been detected.Type: GrantFiled: January 30, 2019Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Amey Ruikar, Carl Meister, Tony Wong, Charles Kuo, Aishwarya Kumar, Wayne Rantala, Shailesh Govande
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Patent number: 11757806Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for publisher and share action integration in a user interface (UI) for automated messaging. In some implementations, information is displayed in a first component and in a second component in a UI on a display. The first component is a publisher configured for composing and sharing messages on different communication channels using different share actions. The second component includes links to data items. When one of the data items is selected, a set of share actions for sharing the selected item using the publisher can be identified and displayed. When one of the displayed share actions is selected, it can be determined that the selected share action is applicable to one of the communication channels. A reference to the selected item can be provided in a message being composed in the publisher for sharing on the one communication channel.Type: GrantFiled: June 30, 2021Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Eric Shu Wang Yip, Ning Tai, Ishita Shah, Cuong Si The Dong, Jose Garcia
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Patent number: 11755400Abstract: Embodiments of the present disclosure relate to detecting and mitigating errors associated with software pull requests such as software deployment packages. The embodiments include identifying a failure of a pull request, identifying a system error associated with the failure, determining a failure mitigation process based on the failure and the system error, and executing the failure mitigation process to resolve the failure. The errors can be classified as system errors, user errors or planned downtime. The failure mitigation process can include generating an alert associated with the identified system error, updating a status of the pull request, re-evaluating the failure after a predetermined period of time, and retrying deployment of the pull request using an exponential retry process.Type: GrantFiled: November 30, 2021Date of Patent: September 12, 2023Assignee: SALESFORCE, INC.Inventors: Vijay Karani, Tiffany Tuan, Firas Saltaji, Brian Whitten, Dilip Pai
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Patent number: 11757852Abstract: Media, method, and system for providing encryption key management for international data residency. Organizations using a group-based communication system can designate a particular geopolitical area where that organization's data can be stored and another geopolitical area (which may be the same or different) where encryption keys used to encrypt and decrypt that data should be stored. Users of that organization can post message or access messages previously posted on the group-based communication system from any geopolitical area, causing the system to automatically store and retrieve messages and encryption keys from the appropriate regions to allow the users to transparently access the group-based communication system while maintaining security and data residency requirements.Type: GrantFiled: November 4, 2022Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Audrei Drummond, Richard Crowley, James Scheinblum, Eden Ghirmai, Lydia Gorham, Pooja Mehta, Raissa Largman, Karen Nguyen, Ratnadeep Bhattacharjee, Stephen Hamrick
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Patent number: 11755612Abstract: Techniques and architectures for data ingestion in an environment having a distributed data storage system. A request to import data into the environment. The data to be imported from an external source through an application programming interface (API). The request is analyzed to determine if the request corresponds to a request to import a large data load. The data is staged if the request is for the large data load. Data management jobs are created to cause the data to be stored in one or more nodes of the distributed data storage system. The data management jobs are transmitted to corresponding nodes in the distributed data storage system. The jobs are executed asynchronously to cause the data to be stored in the nodes.Type: GrantFiled: February 1, 2021Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Brian Jaffery Tajuddin, Samarpan Jain, Reuben Cornel, Siddhi Mehta, Brian Esserlieu, Jan Asita Fernando, Jonathan Mark Bruce, Jay Hurst
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Patent number: 11755317Abstract: An extensible platform-as-a-service (PaaS) system for use during the software development lifecycle (SDLC) processes of a user application. The extensible PaaS system receives, from a user, values associated with a user application for features exposed in a presented application programming interface (API) to the user. The system displays a set of software modules for during the SDLC processes of the user application. The system receives a selection of software modules for custom configuration from the user. The system generates a set of custom configured software modules for the received selection of software modules. The system generates a set of automatically configured software modules for the remaining software modules. The system uses the custom configured software modules and the automatically configured software modules during the SDLC processes of the user application.Type: GrantFiled: December 17, 2021Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Mayank Kumar, Benjamin Caldwell, Karthik Sudana
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Patent number: D998633Type: GrantFiled: March 3, 2022Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventor: Jose Lejin P J
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Patent number: D998634Type: GrantFiled: October 21, 2022Date of Patent: September 12, 2023Assignee: Salesforce, Inc.Inventors: Bradly Zavakos, Eric Paul Wittke
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Patent number: D1000472Type: GrantFiled: March 6, 2020Date of Patent: October 3, 2023Assignee: Salesforce, Inc.Inventors: Zachary Coffman Sultan, Anna Niess