Salesforce.com Patents

Salesforce.com Inc. provides enterprise cloud computing solutions in the areas of sales force automation, customer service and support, community building, marketing automation and analytics.

Salesforce.com Patents by Type
  • Patent number: 11722856
    Abstract: Provided are methods and apparatuses configured to programmatically generate and provide group-based communication decision records to a client device associated with one or more group-based communication feeds.
    Type: Grant
    Filed: June 30, 2021
    Date of Patent: August 8, 2023
    Assignee: Salesforce, Inc.
    Inventors: Andrew Locascio, Matthew Crocker, Ohjoong Kwon, Shiranka Arsiri Miskin, Machisté Naóri Quintana
  • Patent number: 11720424
    Abstract: Methods, systems, and devices supporting data processing are described. In some systems, a user device may leverage a single flow execution (SFE) service for an application including a flow. A connector may retrieve one or more messages using a polling source, and a processing component may process a single message of the retrieved messages (e.g., to avoid processing complexity and error propagation associated with batch or periodic polling). The processing component may disable the connector upon retrieving at least one message and may execute the flow for the deployed application on the single message of the retrieved message, for example, based on an indication to run the SFE. Upon completion of executing the flow on the message, the processing component may store, at a collector, information related to the flow execution and may undeploy the application from a runtime engine instance based on completing the SFE for the application.
    Type: Grant
    Filed: March 12, 2021
    Date of Patent: August 8, 2023
    Assignee: Salesforce, Inc.
    Inventors: Federico Ariel Piagentini, Guillermo Sebastian Fernandes, Pablo Gerardo Kraan Brun, Rodrigo Ezequiel Merino
  • Patent number: 11720589
    Abstract: Embodiments described herein transforms a complex and usually unstructured table to a relational table based on the header pattern. Specifically, the original complex table is expanded into a single dimensional relational database format, in which each cell corresponds to one or more corresponding categories or subcategories from the original header. The transformed one-dimensional relational table is then populated with the corresponding cell values from the original table. In this way, data from the original complex and unstructured data table can be stored at a relational database.
    Type: Grant
    Filed: August 10, 2021
    Date of Patent: August 8, 2023
    Assignee: salesforce.com, inc.
    Inventor: Joy Mustafi
  • Publication number: 20230247006
    Abstract: A network protocol and architecture for extending trust between cloud domains of a same entity comprises adding, by egress logic executing on a first server, authentication information to a packet leaving a first cloud domain of the entity to indicate a source of the packet. The egress logic allows the packet to traverse to a target cloud domain of the entity. Ingress logic executing on a second server at the target cloud domain intercepts the packet and performs validation of the authentication information. Responsive to the authentication information passing validation, the ingress logic determines that the first cloud domain is trusted and allows the packet to proceed to a destination. Responsive to the authentication information failing validation, the ingress logic rejects the packet.
    Type: Application
    Filed: January 28, 2022
    Publication date: August 3, 2023
    Applicant: salesforce.com, inc.
    Inventors: Chaitanya PEMMARAJU, Joshua MEIER, Selim CIRACI
  • Publication number: 20230244594
    Abstract: In an example, an apparatus may include a validation module configured to identify a security policy update from a security as code repository, wherein the identified security policy update is a candidate for deployment to a production environment having a plurality of attributes defined by an infrastructure as code repository; identify, from the plurality of attributes and using the infrastructure as code repository, individual attributes that correspond to the identified security policy update, wherein the identified individual attributes are identical to a subset of the plurality of attributes; generate a test environment based on the identified individual attributes; following deployment of the identified security policy update to the test environment, check for security exceptions or availability exceptions using the test environment; and output validation results based on a result of the checking. Other embodiments may be disclosed and/or claimed.
    Type: Application
    Filed: January 28, 2022
    Publication date: August 3, 2023
    Applicant: salesforce.com, inc.
    Inventors: Kaushal BANSAL, Prabhat SINGH, Selim CIRACI
  • Publication number: 20230247019
    Abstract: Some implementations of the disclosed systems, apparatus, methods and computer program products may provide for chatbots configured to perform tasks requiring end user identification on behalf of users. Such a chatbot may be authenticated through tokens with custom claims. The custom claims may include identifying or authenticating tokens received by the chatbot or server system and the chatbot may create and/or provide such tokens for authentication. The custom claim may be configured to provide user identifying data, allowing for the chatbot to be provided with end user credentials. Accordingly, chatbots may be utilized to perform sensitive tasks that require user credentials while continuing to provide security for users.
    Type: Application
    Filed: January 31, 2022
    Publication date: August 3, 2023
    Applicant: Salesforce.com, inc.
    Inventors: Atul Chandrakant KSHIRSAGAR, Makarand Vishwas BHONSLE, Weiqing WU
  • Publication number: 20230244890
    Abstract: A system, related operating methods, and computer-readable storage media are disclosed here. The disclosed subject matter relates to methods of accessing by a device a record of content about an asset based on information embedded in a glyph associated with the asset; determining whether a glyph reconfiguration process should be performed when accessing the record of content based on a status of an object linked to the record of content about the asset wherein the status of the object is caused to change based on a schedule configured within an asset profile associated with the asset; and applying the glyph reconfiguration process for reconfiguring the glyph in response to change caused to the status of the object that results in redirection of the device to updated content based on different information embedded in the glyph about the asset.
    Type: Application
    Filed: January 28, 2022
    Publication date: August 3, 2023
    Applicant: salesforce.com, inc.
    Inventor: Reed Strauss
  • Publication number: 20230244400
    Abstract: A service, responsive to a request, determines a scope that includes a specific tenant and a specific component. The service is extensible through addition of different components to manage different data sources used by different services that contribute to a set of one or more multi-tenant cloud services. The service also determines, for the specific component, parameters usable to identify the specific tenant and a specific storage path. Each of the components, responsive to being called to perform a backup or restore with a current set of parameters, is to be implemented to cause data, which belongs to a currently identified tenant, to be copied between the respective one of the data sources and a backup store according to a currently identified storage path. The service also calls the specific component to perform the backup or restore with the parameters.
    Type: Application
    Filed: January 31, 2022
    Publication date: August 3, 2023
    Applicant: salesforce.com, inc.
    Inventors: Andrew Throgmorton, Christopher Anderson, Cyrille Roy, Ilan Ginzburg, Jeffrey Allan Miller, Jr., John Martin Buisson, Jr., Julien Pilourdault
  • Publication number: 20230244520
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for implementing multiple runtime engines in a single environment to generate a dashboard GUI including multiple dashboard components.
    Type: Application
    Filed: January 31, 2022
    Publication date: August 3, 2023
    Applicant: Salesforce.com, inc.
    Inventors: Niranjan YADAVALI, Sandeep RAWAT, Shyamak AGGARWAL, Zemene TSEGAYE, Lingzhi XU
  • Publication number: 20230245038
    Abstract: Some implementations of the disclosed systems, apparatus, methods and computer program products provide for shipping management of serialized products. In various embodiments, a product transfer record may be created to track the movement of a group of serialized items of a product from one location to another. A product transfer state may be provided for each of the serialized products within the transfer record. The product transfer state may then be updated to match the status of the transfer of the serialized item.
    Type: Application
    Filed: January 31, 2022
    Publication date: August 3, 2023
    Applicant: Salesforce.com, inc.
    Inventors: Prithvi Krishnan PADMANABHAN, Yung CHEN, Reshma Vasant DIXIT, Dai Duong DOAN, Puneet DHALIWAL
  • Patent number: 11714821
    Abstract: Techniques and structures to facilitate automatic adjustment of a database connection pool, including calculating a first value indicating a number of connections of to be provided by a first of a plurality of application servers, determining whether the first value is equal to a second value previously calculated to indicate the number of connections to be provided by the first application server and adjusting the database connection pool by providing the number of connections to access the database as indicated by the first value upon a determination that the first value is not equal to the second value.
    Type: Grant
    Filed: September 15, 2021
    Date of Patent: August 1, 2023
    Assignee: Salesforce, Inc.
    Inventors: Olumayokun Obembe, Paul Sydell, Da Zhao, Jason Woods, Ashwini Bijwe, Vijay Devadhar, Raksha Subramanyam, Shruti Ashutosh Sharma
  • Patent number: 11714923
    Abstract: Disclosed implementations may include receiving a first communication comprising first content generated by a first user; identifying authentication metadata embedded within the first communication; receiving a second communication generated by a second user, wherein the second communication comprises second content and the authentication metadata; decoding the authentication metadata from the second communication; parsing the first content of the first communication and the second content of the second communication; determining that the first content is different than the second content based at least in part on the parsing; and generating an alteration notification based at least in part on the determining.
    Type: Grant
    Filed: April 6, 2021
    Date of Patent: August 1, 2023
    Assignee: Salesforce, Inc.
    Inventor: John Walter Taschek
  • Patent number: 11715110
    Abstract: Some embodiments comprise integrating information from a social network into a multi-tenant database system. A plurality of information from the social network is retrieved, using a processor and a network interface of a server computer in the multi-tenant database system, wherein the plurality of information is associated with a message transmitted using the social network. Metadata related to the transmitted message is generated, using the processor. A conversation object is generated, using the processor, based on the plurality of information associated with the transmitted message and the metadata related to the transmitted message. The conversation object is then stored in an entity in the multi-tenant database system, using the processor of the server computer.
    Type: Grant
    Filed: June 15, 2022
    Date of Patent: August 1, 2023
    Assignee: Salesforce, Inc.
    Inventor: Chet Chauhan
  • Patent number: 11715144
    Abstract: A prediction model in a database system may be configured to predict, for a given object instance, a respective probability of acceptance for each of a plurality of recommendations. A determination may be made as to whether the prediction model is associated with sufficient training data to produce predictions at a designated accuracy rate. When it is determined that the prediction model is not associated with sufficient training data, for each of a first set of object instances a respective first message may be sent that includes a respective first one of the recommendations determined based on a static ranking rule applying one or more criteria to one or more object fields associated with the respective object instance. The prediction model may be updated to include additional training data based on a plurality of responses corresponding to a respective first one of the recommendations.
    Type: Grant
    Filed: May 24, 2019
    Date of Patent: August 1, 2023
    Assignee: Salesforce, Inc.
    Inventors: Tejas Sanghavi, Marco Casalaina
  • Patent number: 11715290
    Abstract: Machine learning based models recognize objects in images. Specific features of the object are extracted from the image using machine learning based models. The specific features extracted from the image assist deep learning based models in identifying subtypes of a type of object. The system recognizes the objects and collections of objects and determines whether the arrangement of objects violates any predetermined policies. For example, a policy may specify relative positions of different types of objects, height above ground at which certain types of objects are placed, or an expected number of certain types of objects in a collection.
    Type: Grant
    Filed: December 21, 2021
    Date of Patent: August 1, 2023
    Assignee: Salesforce, Inc.
    Inventors: Joy Mustafi, Lakshya Kumar, Rajdeep Dua, Machiraju Pakasasana Rama Rao
  • Patent number: 11714811
    Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for providing run-time querying of multi-tenant non-relational database objects. A database system maintains a multi-tenant non-relational database associated with a number of enterprises, a number of records, and a number of data objects for each of the enterprises, each data object having at least one composite key field. A request is received during runtime to query data related to a data object, and the system determines that the data object is defined to be used in associated with a non-relational database. The system then retrieves a metadata model of the data object, determines that the request includes at least one composite key field for the data object, and processes the requery to query data in synchronous fashion. Finally, a query response is provided to the user.
    Type: Grant
    Filed: September 27, 2017
    Date of Patent: August 1, 2023
    Assignee: Salesforce, Inc.
    Inventors: Eli Levine, Samarpan Jain, James Ferguson, Jan Asita Fernando
  • Patent number: 11716380
    Abstract: Methods, computer readable media, and devices for securely managing interactions between distributed components are provided. One method may include generating a first interaction identifier based on a first component identifier and data to be shared with a second component, storing the first interaction identifier in an interaction data store of the first component, sending a request to the second component including the first component identifier, the first interaction identifier, and the data to be shared with the second component, creating a graph node in an interaction relationship data store based on the first interaction identifier, receiving a response from the second component including a second component identifier, a second interaction identifier, and response data, and adding a relationship edge in the interaction relationship data store connecting the graph node based on the first interaction identifier with a graph node based on the second interaction identifier.
    Type: Grant
    Filed: January 28, 2021
    Date of Patent: August 1, 2023
    Assignee: Salesforce, Inc.
    Inventors: Shrikant Thakare, Shivakarthik Subramanyam
  • Patent number: 11716289
    Abstract: Various embodiments of the present disclosure are directed to a group-based communication apparatus that is configured to enable end-users (e.g., non-admin users) to initiate, by way of client devices, generation of a shareable resource associated with a group-based communication resource identifier to efficiently authorize communication between client devices associated with different organization identifiers in group-based communication interfaces associated with a shared group-based communication resource identifier.
    Type: Grant
    Filed: March 21, 2022
    Date of Patent: August 1, 2023
    Assignee: Salesforce, Inc.
    Inventors: Michael Montazeri, Shanan Delp, Matthew Hodgins, Elizabeth Clemenson, Andrew Schmidt, Lauren Bosak Wagner, Joan Gamell Farre, Gregg Horton, Yingyu Sun, Anna Kalkanis
  • Patent number: 11714694
    Abstract: A method for failure event notification in an event recordation and distribution system. The method including monitoring each stage of processing of an event by an event publisher manager, detecting a failure of the event to publish in the event recordation and distribution system, and publishing an error event notification to a status stream in response to detecting the failure.
    Type: Grant
    Filed: November 8, 2019
    Date of Patent: August 1, 2023
    Assignee: Salesforce, Inc.
    Inventors: Dan Li, Lawrence Eugenio McAlpin, Brian St. Clair, Alex S. Warshavsky
  • Patent number: 11716358
    Abstract: A system compares two network security specifications expected to implement the same network security policy for a network and identifies possible discrepancies between them. The system generates a representation of relations between subnetworks of the network for each network security specification. The representation efficiently stores permitted connections between subnetworks. The system compares the representations corresponding to the two network security specifications to identify discrepancies across the two network security specifications. If discrepancies are identified across the two network security specifications the system generating a report identifying the discrepancies.
    Type: Grant
    Filed: November 3, 2021
    Date of Patent: August 1, 2023
    Assignee: Salesforce, Inc.
    Inventor: Toan Nguyen
  • Publication number: 20230237032
    Abstract: A method of a data manager for a database management system having a primary database and a staging storage includes receiving a request including identifying information for a set of records that have been sent to the database management system for storage, searching the staging storage for the set of records using the identifying information, and storing the set of records into the primary database prior to a scheduled storage for the set of records based on a general process for ingesting records sent to the database management system for storage in the primary database, in response to the request and to the set of records matching the identifying information.
    Type: Application
    Filed: January 27, 2022
    Publication date: July 27, 2023
    Applicant: salesforce.com, inc.
    Inventors: Osvaldo Rene CANEL LOPEZ, Michael DANDY, Michael STARUKHIN
  • Publication number: 20230239332
    Abstract: A method of resource sharing in a teleconference involves detecting a presentation of a first resource by a participant of the teleconference, determining a locator for the first resource, in response to the detecting of the first resource, generating a functioning link to the first resource based on the locator, and sending the functioning link to the first resource to another participant to be displayed in a user interface of the teleconference.
    Type: Application
    Filed: January 26, 2022
    Publication date: July 27, 2023
    Applicant: salesforce.com, inc.
    Inventor: Miles J. Ramsey
  • Publication number: 20230237190
    Abstract: A request to contact a service provider may be received from a client machine. The request may be associated with an identity claim and including a service identifier. The identity claim may be validated via a distributed identity service that includes a plurality of identity nodes in communication via a network. Validating the identity claim may include determining a designated network identifier associated with a distributed identity account shared among the plurality of identity nodes. A service query that includes the service identifier and the designated network identifier may be sent to a plurality of customer relations management services. A communication session may be established between a service provider remote computing system and the client machine. The service provider may store customer relations management information at a designated one of the plurality of customer relations management services.
    Type: Application
    Filed: January 25, 2022
    Publication date: July 27, 2023
    Applicant: Salesforce.com, inc.
    Inventor: Prithvi Krishnan PADMANABHAN
  • Publication number: 20230239348
    Abstract: A request to present digital content at a client machine associated with a designated network identifier may be received. For each of a plurality of preference characteristics, a respective characteristic query message may be transmitted via a network to a respective plurality of identity nodes via a gossip communication protocol defining a peer-to-peer procedure for transmitting information among the plurality of identity nodes. For each of the plurality of preference characteristics, a respective preference identification response message that includes a respective preference value corresponding with the respective preference characteristic may be received. The designated network identifier may be stored in a trust ledger shared among the plurality of identity nodes. A digital content item may be selected based at least in part on the preference values.
    Type: Application
    Filed: January 25, 2022
    Publication date: July 27, 2023
    Applicant: Salesforce.com, Inc.
    Inventor: Prithvi Krishnan PADMANABHAN
  • Publication number: 20230237499
    Abstract: An interaction message may be received as part of a digital interaction between the database system and a remote computing device. A public trust ledger identifier associated with the interaction message may be determined. A non-fungible preference token recorded in a public trust ledger within a wallet owned by the public trust ledger identifier may be identified. The non-fungible preference token may include one or more preference values identifying preference information for a user associated with the public trust ledger identifier. An updated preference value based at least in part on the digital interaction. An instruction to update the non-fungible preference token to include the updated preference value may be sent to the public trust ledger.
    Type: Application
    Filed: January 24, 2023
    Publication date: July 27, 2023
    Applicant: Salesforce, Inc.
    Inventor: Prithvi Krishnan PADMANABHAN
  • Patent number: 11711353
    Abstract: Embodiments of the present disclosure provide methods, systems, apparatuses, and computer program products that are configured to provide authenticated access to a service application. The embodiments disclose an apparatus and system configured to launch an authenticated service application session in response to capturing authentication success rendering comprising visual authentication indicia. The authentication success rendering is a captured via a user device display, and includes visual authentication indicia. To facilitate rendering of the authentication success rendering, embodiments output a browser sign-in session request configured to launch a browser sign-in session associated with a browser application. Additionally, to facilitate capturing the rendering, embodiments initiate a display recorder module configured to capture, during the browser sign-in session and via the user device display, authentication success rendering comprising visual authentication indicia.
    Type: Grant
    Filed: December 6, 2019
    Date of Patent: July 25, 2023
    Assignee: Salesforce, Inc.
    Inventor: Jeremy Apthorp
  • Patent number: 11711330
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for enabling out of office message settings of multiple computing systems using a single out of office message configuration. A request to generate an out of office message configuration associated with a user is received and an indication of computing systems associated with the request is obtained. In addition, an indication of a start date, an indication of an end date, and an out of office message are obtained in association with the request. The out of office message configuration is saved such that the start date, end date, and out of office message are associated with the computing systems and the user.
    Type: Grant
    Filed: January 31, 2020
    Date of Patent: July 25, 2023
    Assignee: Salesforce, Inc.
    Inventor: Christina Martin Patrick
  • Patent number: 11710077
    Abstract: Computing systems may support image classification and image detection services, and these services may utilize object detection/image classification machine learning models. The described techniques provide for normalization of confidence scores corresponding to manipulated target images and for non-max suppression within the range of confidence scores for manipulated images. In one example, the techniques provide for generating different scales of a test image, and the system performs normalization of confidence scores corresponding to each scaled image and non-max suppression per scaled image These techniques may be used to provide more accurate image detection (e.g., object detection and/or image classification) and may be used with models that are not trained on modified image sets. The model may be trained on a standard (e.g. non-manipulated) image set but used with manipulated target images and the described techniques to provide accurate object detection.
    Type: Grant
    Filed: December 1, 2021
    Date of Patent: July 25, 2023
    Assignee: Salesforce, Inc.
    Inventors: Ankit Chadha, Caiming Xiong, Ran Xu
  • Patent number: 11709869
    Abstract: Methods, computer readable media, and devices for dynamically identifying and associating disparate records are disclosed. One method may include receiving a first set of association criteria, identifying a first source object and a first target object based on the first set of association criteria, creating a first association object indicating an association between the first source object and the first target object, storing the first association object, receiving a second set of association criteria, identifying a second source object and a second target object based on the second set of association criteria, and creating a second association object.
    Type: Grant
    Filed: July 30, 2021
    Date of Patent: July 25, 2023
    Assignee: Salesforce, Inc.
    Inventors: Samuel Louis Kligman, Zhijian Huang, Vinodh Rajagopal, Sunil Dixit, Sriram Gopalan, Liang Xie, Bowen Wang
  • Patent number: 11709735
    Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario.
    Type: Grant
    Filed: November 15, 2022
    Date of Patent: July 25, 2023
    Assignee: Salesforce, Inc.
    Inventor: Mark F. Wilding
  • Patent number: 11711404
    Abstract: A communication platform may comprise different systems for helping a user discover features of the platform. However, the systems may generate different results. An application programming interface (API) may receive such outputs and may be configured to select between the outputs based on detecting a state at a user's computing device and/or using a machine-learned model to weight the outputs and/or probabilities associated therewith using a target metric. The API may then rank the outputs and select from among them based at least in part on the target metric.
    Type: Grant
    Filed: October 30, 2020
    Date of Patent: July 25, 2023
    Assignee: Salesforce, Inc.
    Inventors: Aaron Mauer, Alexander Nicholas Johnson, Adam Oliner, Zhifeng Deng
  • Patent number: 11709814
    Abstract: Techniques are disclosed relating to building an in-memory multi-level data structure useable to determine presence or absence of key ranges in files consisting of database records. In various embodiments, a computer system operates a database, including maintaining a set of records having a set of corresponding keys that are accessible in key-sorted order and generates a multi-level data structure that facilitates key range lookups against the set of records. The generating may include accessing ones of the set of keys in key-sorted order and determining, for a particular accessed key that includes a set of characters, an intermediate level within the multi-level data structure and a subset of the characters of the particular accessed key for insertion. The computer system may insert, starting at the intermediate level, information that identifies the subset of characters, with the inserting being performed without traversing any levels before the intermediate level.
    Type: Grant
    Filed: October 23, 2020
    Date of Patent: July 25, 2023
    Assignee: Salesforce, Inc.
    Inventors: Rohit Agrawal, Aditya Shetty, Kaushal Mittal, Terry Chong, Thomas Fanghaenel, Vaibhav Arora
  • Publication number: 20230229435
    Abstract: A method for managing code development includes receiving, from a workspace, a request for a primary set of code in a first repository, providing, in response to the request, the primary set of code to the workspace with support for code management for the primary set of code from a first code management system, and providing, in response to the request, a secondary set of code to the workspace with support for code management for the supporting set of code from a second code management system.
    Type: Application
    Filed: January 20, 2022
    Publication date: July 20, 2023
    Applicant: salesforce.com, inc.
    Inventors: Patrick Calahan, Vishrut Dixit, Jonathan Thomas Hays
  • Publication number: 20230229433
    Abstract: Disclosed herein are system, method, and computer program product embodiments for automatically generating unique icons for applications on an application exchange platform based on application property representations. An automatic icon generation tool receives a selection of an application on the application exchange platform. The application includes one or more properties. A property representation is determined for the application based on the one or more properties of the application. A unique icon is generated for the application based on the property representation. The unique icon includes one or more characteristics and a characteristic of the one or more characteristics of the unique icon corresponds to a part of the property representation. The unique icon is displayed for the application on the application exchange platform.
    Type: Application
    Filed: January 14, 2022
    Publication date: July 20, 2023
    Applicant: salesforce.com, inc.
    Inventors: Sandra Mariana Untersander, Agustin Alexander, Marcelo Hernán Cominguez, Marcelo Adrián Origoni Pouso
  • Publication number: 20230229670
    Abstract: Techniques are provided for copying data from a source database to a target database in a database replication system which includes a database event mining system, an event interceptor process and an event receptor process. In one aspect, the event interceptor detects a failure in the event receptor and switches to a mode in which it rejects new database events from the database event mining system. The event interceptor can also request that the database event mining system resend the event after a specified delay. The event interceptor can also shut itself down for a specified period of time, then restart and listen for a pairing request from the event receptor. In another aspect, the event receptor can request that the database event mining system send event data from a specified system change number.
    Type: Application
    Filed: January 19, 2022
    Publication date: July 20, 2023
    Applicant: Salesforce.com, inc.
    Inventor: Jyoti RANJAN
  • Patent number: 11706173
    Abstract: Method, apparatus and computer program product for querying a group-based communication platform are described herein. For example, the apparatus comprises at least one processor and at least one non-transitory memory including program code. The at least one non-transitory memory and the program code are configured to, with the at least one processor, cause the apparatus to at least store a plurality of electronic messages to a message corpus; receive a search query associated with the message corpus, wherein the search query comprises reaction metadata criteria; and apply the search query to the message corpus to generate a reaction search results set.
    Type: Grant
    Filed: March 16, 2020
    Date of Patent: July 18, 2023
    Assignee: Salesforce, Inc.
    Inventors: Joshua Wills, Paul Lloyd, Serguei Mourachov, Neil Walker
  • Patent number: 11704093
    Abstract: Methods, computer readable media, and devices for rapid prototyping of both user experience and technical features in a combined approach. One method may include creating a set of known user experience (UX) components including a user interface element representing at least one of a data element and a data interaction, creating a UX screen including a set of UX elements within a UX prototyping tool, translating the UX screen into a set of standardized UX components, publishing the set of standardized UX components by mapping the set of standardized UX components to synthetic data, and validating a technical aspect of the published set of standardized UX components based on user interaction with the published set of standardized UX components.
    Type: Grant
    Filed: September 27, 2021
    Date of Patent: July 18, 2023
    Assignee: Salesforce, Inc.
    Inventors: Billy Ma, Brian Truong
  • Patent number: 11704043
    Abstract: A service, responsive to a request, determines a scope that includes a specific tenant and a specific component. The service is extensible through addition of different components to manage different data sources used by different services that contribute to a set of one or more multi-tenant cloud services. The service also determines, for the specific component, parameters usable to identify the specific tenant and a specific storage path. Each of the components, responsive to being called to perform a backup or restore with a current set of parameters, is to be implemented to cause data, which belongs to a currently identified tenant, to be copied between the respective one of the data sources and a backup store according to a currently identified storage path. The service also calls the specific component to perform the backup or restore with the parameters.
    Type: Grant
    Filed: January 31, 2022
    Date of Patent: July 18, 2023
    Assignee: Salesforce, Inc.
    Inventors: Andrew Throgmorton, Christopher Anderson, Cyrille Roy, Ilan Ginzburg, Jeffrey Allan Miller, Jr., John Martin Buisson, Jr., Julien Pilourdault
  • Patent number: 11704855
    Abstract: Disclosed herein are system, method, and device embodiments for implementing a customizable animation experience. A multi-tenant service may associate an animation element with a visual component of an application, and generate a markup component including an animation parameter configured to customize the animation element within the application code. Further, the multi-tenant service may receive a request for the animation from an animation manager based on execution of the application code, and send the animation information to the animation manager. In some embodiments, the animation manager is configured to set the animation parameter to the animation information and present an animation associated with the animation element based on the animation parameter.
    Type: Grant
    Filed: January 22, 2020
    Date of Patent: July 18, 2023
    Assignee: Salesforce, Inc.
    Inventors: Pavithra Ramamurthy, Kirupa Chinnathambi
  • Patent number: 11706234
    Abstract: Techniques for user behavior anomaly detection. At least one low-variance characteristic is compared to an expected result for the corresponding low-variance characteristics to determine if the low-variance characteristic(s) is/are within a pre-selected range of the expected results. A security response action is taken in response to the low-variance characteristic not being within the first pre-selected range of the expected results. At least one high-variance characteristic is compared to an expected result for the corresponding high-variance characteristics to determine if the high-variance characteristic(s) is/are within a pre-selected range of the expected results. A security response action is taken in response to the high-variance characteristic not being within the first pre-selected range of the expected results. Access is provided if the low-variance and the high-variance characteristics are within the respective expected ranges.
    Type: Grant
    Filed: May 10, 2021
    Date of Patent: July 18, 2023
    Assignee: Salesforce, Inc.
    Inventors: Matthew Saunders, Ping Yan, John Slater, Wei Deng
  • Patent number: 11706313
    Abstract: A computing platform is implemented using a server system. The computing platform is configurable to cause identifying a data event associated with a user based on an interaction between the user and a user interface, and generating a segment data object based on the data event, a unique user identifier, and a segment database, the segment data object characterizing a membership of the user within an audience segment. The computing platform is also configurable to cause identifying a content data network server based on a geographical location of the user, the content data network server being a closest available content data network server to the user, and the content data network server being capable of serving, to the user, one or more data objects associated with metadata customized based on one or more segment data objects, and updating a local storage location of the content data network server.
    Type: Grant
    Filed: December 24, 2019
    Date of Patent: July 18, 2023
    Assignee: Salesforce, Inc.
    Inventor: David Richards
  • Patent number: 11704102
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for creating, exporting, viewing and testing, and importing custom applications in a multitenant database environment. These mechanisms and methods can enable embodiments to provide a vehicle for sharing applications across organizational boundaries. The ability to share applications across organizational boundaries can enable tenants in a multi-tenant database system, for example, to easily and efficiently import and export, and thus share, applications with other tenants in the multi-tenant environment.
    Type: Grant
    Filed: March 21, 2022
    Date of Patent: July 18, 2023
    Assignee: Salesforce, Inc.
    Inventors: David Brooks, Lewis Wiley Tucker, Benji Jasik, Timothy Mason, Eric David Bezar, Simon Wong, Douglas Chasman, Tien Tzuo, Scott Hansma, Adam Gross, Steven Tamm
  • Patent number: 11706168
    Abstract: Various embodiments of the disclosure are directed to updating a selected group-based communication interface of a plurality of group-based communication interfaces with an application dialog received from an external application. In an example, user interaction data associated with a group-based communication system can be received from a client device, and a triggering event, associated with an application external to the group-based communication system, can be identified from within the user interaction data. An application dialog request, associated with the triggering event, can be sent to the application and, in response to sending the application dialog request to the application, an application dialog can be received from the application.
    Type: Grant
    Filed: February 9, 2021
    Date of Patent: July 18, 2023
    Assignee: Salesforce, Inc.
    Inventors: Allen James Ferrick, Edward Ishaq, Hye Jung Choi, Jason Norris, Kefan Xie, Prajna Shetty, Pranay Agarwal
  • Publication number: 20230224211
    Abstract: Methods and systems are provided for managing environmental conditions and energy usage associated with a site. One exemplary method of regulating an environment condition at a site involves a server receiving environmental measurement data from a monitoring system at the site via a network, determining an action for an electrical appliance at the site based at least in part on the environmental measurement data and one or more monitoring rules associated with the site, and providing an indication of the action to an actuator for the electrical appliance.
    Type: Application
    Filed: March 8, 2023
    Publication date: July 13, 2023
    Applicant: Salesforce, Inc.
    Inventors: Gregory Wester, Matthew Paiz, Aleksandr Shulman
  • Publication number: 20230222178
    Abstract: A method and system for synthetic data generation are provided that receive a schema configuration file in a synthetic data set request from a client application, create a set of worker processes to generate the synthetic data set based on the schema configuration file, upload the generated synthetic data to an analytics platform, and enable the client application to utilize the generated synthetic data in prediction models for the analytics platform.
    Type: Application
    Filed: January 11, 2022
    Publication date: July 13, 2023
    Applicant: salesforce.com, inc.
    Inventors: Akash Singh, Debadri Basak, Mohan Krishna Kusuma, Rajdeep Dua, Gowri Shankar Raju Kurapati, Shashank Tyagi
  • Patent number: 11699297
    Abstract: An online system extracts information from non-fixed form documents. The online system receives an image of a form document and obtains a set of phrases and locations of the set of phrases on the form image. For at least one field, the online system determines key scores for the set of phrases. The online system identifies a set of candidate values for the field from the set of identified phrases and identifies a set of neighbors for each candidate value from the set of identified phrases. The online system determines neighbor scores, where a neighbor score for a candidate value and a respective neighbor is determined based on the key score for the neighbor and a spatial relationship of the neighbor to the candidate value. The online system selects a candidate value and a respective neighbor based on the neighbor score as the value and key for the field.
    Type: Grant
    Filed: January 4, 2021
    Date of Patent: July 11, 2023
    Assignee: Salesforce, Inc.
    Inventors: Mingfei Gao, Zeyuan Chen, Le Xue, Ran Xu, Caiming Xiong
  • Patent number: 11699024
    Abstract: An HTML file transmitted to a client device is configured to call JavaScript code, where the JavaScript code is configured to call a requestAnimationFrame browser application programming interface (API) with an argument identifying a callback function. The callback function is configurable to cause the web browser to: 1) reset a first Cascading Style Sheets (CSS) animation of a first DOM element, the first CSS animation being configured to cause the first DOM element to transition from a hidden state to a visible state during a first time duration specified by a first animation-duration property of the first element using a specific set of CSS properties; and 2) call the requestAnimationFrame browser API with the argument identifying the callback function. Thus, the first DOM element remains hidden as long as the browser performs frame refreshes at an optimal rate. However, when the browser's main thread is busy, the first DOM element transitions to a visible state.
    Type: Grant
    Filed: September 1, 2021
    Date of Patent: July 11, 2023
    Assignee: Salesforce, Inc.
    Inventor: Sembian Mani
  • Patent number: D992560
    Type: Grant
    Filed: January 29, 2021
    Date of Patent: July 18, 2023
    Assignee: Salesforce, Inc.
    Inventors: Tori Rice, Matthew Bahrenburg, Darshil Vipul Vora
  • Patent number: D992561
    Type: Grant
    Filed: January 29, 2021
    Date of Patent: July 18, 2023
    Assignee: Salesforce, Inc.
    Inventors: Tori Rice, Mat Hamlin
  • Patent number: D992574
    Type: Grant
    Filed: November 5, 2021
    Date of Patent: July 18, 2023
    Assignee: Salesforce. Inc.
    Inventors: Jonathan Jordan, Derek Piccola