Patents Examined by Andre D Boyce
  • Patent number: 11783253
    Abstract: Systems and methods for effectuating sets of automated actions within and/or outside a collaboration environment based on trigger events occurring within and/or outside the collaboration environment are disclosed.
    Type: Grant
    Filed: February 11, 2020
    Date of Patent: October 10, 2023
    Assignee: Asana, Inc.
    Inventors: Eric Seth Pelz, Micah Hanan Fenner, Abigail Lorean Kelly, Cvetomir I. Cankov, Alexander Thomas Ryan, Adrian Van Yen, John Wesley Graham, Anna Marie Clifton, Lili Jiang Rachowin, Sika Gasinu
  • Patent number: 11763233
    Abstract: Methods, apparatus, systems, computing devices, computing entities, and/or the like for programmatically prioritizing a data processing queue are provided. An example method may include retrieving a plurality of data objects in the data processing queue, generating a base data table based at least in part on the plurality of data objects, determining a predictive data model based at least in part on the base data table, and adjusting a queue order of the plurality of data objects in the data processing queue based at least in part on a risk score calculated by the predictive data model.
    Type: Grant
    Filed: January 28, 2020
    Date of Patent: September 19, 2023
    Assignee: Optum Services (Ireland) Limited
    Inventors: Jacques Bellec, Elizabeth Mae Obee, David T. Cleere
  • Patent number: 11763226
    Abstract: A system and method are disclosed for searching alternate inventory policies from an initial inventory policy of an inventory of one or more supply chain entities to a target inventory policy by receiving a current state of items in a supply chain network determining an initial inventory policy comprising a reorder point and a target quantity, identifying one or more provisional inventory policies calculating a cost, a fill rate, and a no-stockout probability, and transporting items among the one or more supply chain entities to restock the inventory.
    Type: Grant
    Filed: December 27, 2021
    Date of Patent: September 19, 2023
    Assignee: Blue Yonder Group, Inc.
    Inventors: Thierry Moisan, Eric Prescott-Gagnon, Yossiri Adulyasak
  • Patent number: 11756005
    Abstract: A method for vehicle maintenance at a service center is provided. A set of vehicular datasets for a set of vehicles, at a service center, is retrieved from a database. Based on the set of vehicular datasets, a service schedule for servicing the set of vehicles is determined. The service schedule is indicative of a first sequence for servicing the set of vehicles. The servicing of a first subset of the set of vehicles is initiated based on the first sequence. A progress of the servicing of the first subset of the set of vehicles is monitored based on status reports. Based on the monitored progress, the service schedule for a second subset of the set of vehicles is updated. Based on the updated service schedule, the servicing of the second subset of the set of vehicles is initiated based on a second sequence.
    Type: Grant
    Filed: November 20, 2020
    Date of Patent: September 12, 2023
    Assignee: ANI TECHNOLOGIES PRIVATE LIMITED
    Inventors: Hitesh Hinduja, Gaurav Agarwal, Vineet Nandan
  • Patent number: 11748715
    Abstract: A method comprises receiving a device identifier and location information from a receiving device, where the device identifier comprises a distinctive combination of at least one of numbers and characters uniquely identifying the receiving device and the location information is received from a plurality of beacons. The method comprises determining a current location associated with the receiving device based on the location information. The method comprises generating a first instruction configured to query a calendar event associated with the receiving device, transmitting the first instruction to a database, and receiving data associated with the calendar event. The method comprises, in response to the current location of the receiving device being associated with a location associated with the calendar event, generating a meeting report associated with the calendar event and transmitting the meeting report to the receiving device.
    Type: Grant
    Filed: November 9, 2020
    Date of Patent: September 5, 2023
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Michal Knas, Jiby John
  • Patent number: 11741406
    Abstract: Systems and methods can be implemented to provide suggestions to a user device to execute user tasks in a variety of applications. In various embodiments, a set of tasks of a user from a number of task sources are identified for possible consolidation. The tasks in the set can be analyzed to identify a location to accomplish the tasks, estimate times to complete the tasks at the identified locations, and compute routes to the locations from a starting location or compute routes with respect to a route to another location of another task of the set of tasks. The identified locations, the estimated times, and the computed routes can be used to determine which tasks of the set of tasks are available for consolidation. One or more suggestions of task consolidations can be generated to or within the user device. Additional systems and methods are disclosed.
    Type: Grant
    Filed: January 31, 2018
    Date of Patent: August 29, 2023
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Vanessa Murdock, Russell Allen Herring, Jr., Nirupama Chandrasekaran, Robert A Sim, Ryen W. White
  • Patent number: 11734624
    Abstract: A system for performing contact center agent scheduling according to an embodiment includes at least one processor and at least one memory comprising a plurality of instructions stored thereon that, in response to execution by the at least one processor, causes the system to generate a workload forecast indicative of a demand that will be introduced into the contact center in a future planning period based on a workload forecast model and time series data, generate a staffing requirement forecast indicative of a number of agents required to handle the workload forecast based on the workload forecast, one or more service goals, and a staffing requirement model, and perform schedule optimization using column generation to generate an optimized contact center agent shift schedule for a plurality of agents based on the staffing requirement forecast and one or more constraints.
    Type: Grant
    Filed: July 26, 2021
    Date of Patent: August 22, 2023
    Assignee: Genesys Cloud Services, Inc.
    Inventors: William D'Attilio, German Andres Velasquez Diaz, Wei Xun Ter, Bayu Wicaksono, I-Hsuan Weng, Jay Michael Langsford
  • Patent number: 11709943
    Abstract: A security assessment scheduling tool uses a configuration file that is configurable via a user interface, to specify one or more elements of an application to be analyzed during the scoping process. Further, the security assessment scheduling tool may automatically schedule assessments for large numbers of applications using one or more constraining optimization techniques and/or via modeling the scheduling problem as an RCPSP problem. The security assessment scheduling tool processes the RCPSP problem for a defined period of time and then schedules remaining unscheduled applications within a specified time period thereby allowing the security assessment scheduling tool to schedule assessments of tens of thousands of applications.
    Type: Grant
    Filed: August 11, 2020
    Date of Patent: July 25, 2023
    Assignee: Bank of America Corporation
    Inventors: Steven Tokarz, Steven George
  • Patent number: 11693385
    Abstract: Systems, methods, and machine readable media are provided for slot capacity adjustment. A utilization rate of a facility for a plurality of time slots is determined. Slots having a utilization rate that can have an associated capacity increased are identified and the capacity for the slots having a utilization rate that can be increased is increased. Slots having a utilization rate that can have an associated capacity decreased are identified and these slots have their capacity decreased. A slot-to-slot capacity variance of greater than a smoothing threshold are identified and smoothed. A capacity schedule is produced based on the capacity increases, capacity decreases, and capacity smoothing.
    Type: Grant
    Filed: January 4, 2022
    Date of Patent: July 4, 2023
    Assignee: Walmart Apollo, LLC
    Inventors: Timothy Ryan Hodges, Christopher Wade Spencer
  • Patent number: 11687875
    Abstract: A system and method are disclosed for an inventory planner that generates an inventory policy using any form of demand distributions, non-linear cost functions and/or multiple target measures of service levels, while taking into account a supply order lead time, such as, for example, a static or stochastic supply order lead time. The inventory policy generated by the inventory planner comprises an optimal and reproducible solution to one or more supply chain planning problems.
    Type: Grant
    Filed: April 7, 2021
    Date of Patent: June 27, 2023
    Assignee: Blue Yonder Group, Inc.
    Inventors: Yossiri Adulyasak, Thierry Moisan, Eric Prescott-Gagnon
  • Patent number: 11682029
    Abstract: Systems, methods, and computer-readable media for scoring an individual interaction session between a user and a software program are disclosed. A method includes recording, by a processing device, one or more actions undertaken by the user with the software program to obtain recorded session data, determining, by the processing device in real-time, one or more metrics that correspond to at least one of the one or more actions undertaken by the user with the software program, measuring, by the processing device, the one or more actions undertaken by the user based on the one or more metrics to obtain metric data, and providing, by the processing device, the recorded session data and the metric data as an input for one or more of a machine learning algorithm and a predictive analytic algorithm. The one or more of the machine learning algorithm and the predictive analytic algorithm scores the individual interaction session.
    Type: Grant
    Filed: March 23, 2018
    Date of Patent: June 20, 2023
    Assignee: LexisNexis, a division of Reed Elsevier Inc.
    Inventors: Sanjay Sharma, Vaqar Khamisani, Michael Sluterbeck, Gabriel Hughes, Ray Daley, Jamie Buckley
  • Patent number: 11663555
    Abstract: Coordination and management of workflows in parallel among a plurality of approval applications executing on machines within an enterprise network by receiving, at a central location, workflows from an initiating application, determining a set of approvals for each respective workflow and respective approval routes, performing an initial distribution of the respective workflows from the central location by propagating the workflows across their respective approval routes to respective members of the set of approval applications, applying at respective approval applications a set of approval rules to the workflow to determine a workflow's approval status as either approved or rejected, returning the workflow's approval status to the initiating application via the central location, and performing one or more follow-up distributions of workflows from the central location until either all approval applications indicate a status of approved or a number of follow-up distributions reaches a pre-defined maximum numbe
    Type: Grant
    Filed: June 25, 2020
    Date of Patent: May 30, 2023
    Assignee: SAUDI ARABIAN OIL COMPANY
    Inventors: Ali H. Alabdrabalnabi, Isa M. Almarzoug, Ali A. Alkhwaildi
  • Patent number: 11663544
    Abstract: A method of early warning and risk assessment of incidents in a multi-tenant cloud environment is provided. The method includes: capturing a plurality of data metrics; automatically generating derived features from the plurality of captured data metrics; automatically selecting risk assessment features from the derived features and the captured data metrics; and predicting the risk of an incident in the multi-tenant cloud environment within a specified time window in the future and one or more possible root causes of the incident by applying the newly selected risk assessment features to a trained risk assessment model. The trained risk assessment model has been trained using machine learning techniques to predict the risk of an incident in the multi-tenant cloud environment within a specified time window in the future, provide an explanation of possible root causes of the incident, and assign a strength level to each possible root cause.
    Type: Grant
    Filed: January 28, 2020
    Date of Patent: May 30, 2023
    Assignee: salesforce.com, inc.
    Inventors: Jiaping Zhang, Ana Bertran, Elena Novakovskaia, Zhanara Amans, Garren Bellew, Philip Dolle
  • Patent number: 11651382
    Abstract: User data overlap determination in a digital medium environment is described. Initially, a user selects segments of user data for which a determination of overlap is to be made. For example, the user selects a segment representing users that are working professionals and a segment representing users that are mothers, such that working-mother users may correspond to the overlap. Regardless of the particular segments selected, an indication of those segments is received. One of multiple different overlap determining techniques—which can include a combined MinHash and HyperLogLog (HLL) technique and an Inclusion-Exclusion technique—may be selected for computing the overlap based on a number of segments indicated and numbers of users represented by the segments. The selected overlap determining technique is then used to compute the user data overlap between the indicated segments. Digital content including values indicative of the determined overlap is generated for presentation to a user.
    Type: Grant
    Filed: May 31, 2017
    Date of Patent: May 16, 2023
    Assignee: Adobe Inc.
    Inventors: Kourosh Modarresi, Yi Liu, Paresh P. Shenoy, Aran Nayebi, Pradeep Saikalyanachakravarthi Javangula
  • Patent number: 11625657
    Abstract: A device may provide, to a user device, task data identifying tasks to be performed, and may receive, from the user device, a selection of a particular task from the tasks to be performed. The device may identify cameras associated with a particular task location, and may receive, from the user device, data identifying a location of the user device. The device may determine that the location of the user device matches the particular task location, and may receive, from the user device, task image data identifying images of the particular task location. The device may access, from the cameras, camera data identifying images of the particular task location, and may process the task image data and the camera data, with a machine learning model, to determine performance data associated with performance of the particular task. The device may perform one or more actions based on the performance data.
    Type: Grant
    Filed: June 28, 2021
    Date of Patent: April 11, 2023
    Assignee: Capital One Services, LLC
    Inventors: Michael Mossoba, Abdelkader M'Hamed Benkreira, Joshua Edwards
  • Patent number: 11620593
    Abstract: A method for generating an industry chain graph is provided. The method may include acquiring a key word related to an industry field, and retrieving industry data corresponding to the industry field based on the key word related to the industry field from one or more information sources. The method may also include determining a plurality of components in an industry chain of the industry field based on the one or more information sources, and constructing one or more links between the plurality of components in the industry chain based on the industry data. The method may further include generating the industry chain graph related to the industry field based on the plurality of components and the one or more links.
    Type: Grant
    Filed: November 13, 2019
    Date of Patent: April 4, 2023
    Assignee: HITHINK ROYALFLUSH INFORMATION NETWORK CO., LTD.
    Inventor: Chengjun Li
  • Patent number: 11610167
    Abstract: In some implementations, a warehouse management system is used. An order manager receives an order requiring an item to be moved to a first physical location. Data of the order is stored. The data for the order is accessed. A target item matching the required item to be moved is identified. Data representing a logical location of a target item is accessed. The workload manager identifies based on the data representing the logical location of the target item one or more tasks that are configured to move the target item to the first location. The tasks can be performed to move the target items to the first location.
    Type: Grant
    Filed: November 5, 2019
    Date of Patent: March 21, 2023
    Assignee: Target Brands, Inc.
    Inventors: Jonathan Dejong, Aaron Zirbes
  • Patent number: 11599892
    Abstract: A variety of signal extraction algorithms are employed to construct indicators or synthetic data proxy variables or factors from one or multiple data sources with specialized data handling options to resolve problems associated with economic and financial data: revisions, missing observations, publication lags, spontaneous arrival. A forecast evaluation module aids in the selection of the signal extraction procedure that has produced the most accurate factor.
    Type: Grant
    Filed: November 14, 2012
    Date of Patent: March 7, 2023
    Assignee: Economic Alchemy Inc.
    Inventors: Giselle Claudette Guzman, Lawrence Klein
  • Patent number: 11574377
    Abstract: Embodiments for providing intelligent transportation service management in a transportation system by a processor. Transportation service requests may be assigned amongst multiple transportation service providers according to one or more transportation service request distribution models and various parameters and preferences for each user. The transportation service request distribution models may protect information relation to each of the transportation service providers and suggests a selected order for distributing the plurality of transportation service requests.
    Type: Grant
    Filed: June 3, 2019
    Date of Patent: February 7, 2023
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Julien Monteil, Claudio Gambella, Andrea Simonetto, Yassine Lassoued, Anton Dekusar, Martin Mevissen
  • Patent number: 11551177
    Abstract: Most of the business intelligence and analytics applications uses a data model. Any change in the source field or in the key performance indicator (KPI) calculation changes result in long turn-around time and complex changes in the background coding of the data model. A method and system for handling the source field change and the key performance indicator (KPI) calculation change in the data model has been provided. The disclosure provides a data modelling design, in particular, for handling source field changes or additions and target KPI calculation changes without any impact on the data model. The solution section is divided in two areas so as to tackle the technical problem statement points. First part is the data ingestion and second is data reporting.
    Type: Grant
    Filed: December 11, 2020
    Date of Patent: January 10, 2023
    Assignee: TATA CONSULTANCY SERVICES LIMITED
    Inventor: Subhodeep Banerjee