Patents Examined by Andre D Boyce
  • Patent number: 10460273
    Abstract: Apparatus and method for field service monitoring are disclosed. The apparatus includes a communication unit and a control unit. The communication unit receives schedule information, real-time location information, and service status information including service completion information for each worker. The control unit determines a visit type of a service using the schedule information and the real-time location information. When the determined visit type is the non-requested visit, the control unit calculates a first achievement score having a penalty score for a non-requested visit. When the determined visit type is a requested visit, the control unit calculates a second achievement score having a new service completion rate for each worker using the schedule information and the service status information. The control unit calculates a key performance indicator (KPI) for each worker using the first and second achievement scores, and evaluates a working status of each worker using the calculated KPI.
    Type: Grant
    Filed: March 21, 2018
    Date of Patent: October 29, 2019
    Inventors: Sun Kyoung Kim, Kwang Jin So, Kyung Soo Yoo
  • Patent number: 10402756
    Abstract: Electronically capturing the result of an approval process/workflow for a record, and declaring the result as a record with a relationship to the approved record. The result of the approval process/workflow includes at least one workflow log or map. The workflow log may include the identities of those who took action during the approval process. The workflow log may also include comments of participants in the approval process and historical data about an execution instance of a workflow. The workflow map is essentially a flowchart defining the steps of the approval process and the transitions between process steps. The workflow map may specify each step, including who will process the work for the step, and the application and/or data necessary for the step. The result of the approval process/workflow for a record, including the workflow log and map, is declared as a related record along with the approved record.
    Type: Grant
    Filed: October 19, 2005
    Date of Patent: September 3, 2019
    Assignee: International Business Machines Corporation
    Inventor: Colin Maguire
  • Patent number: 10262283
    Abstract: A computer implemented method for mining supply chain information to produce supply chain graphs includes receiving by a computer a set of data; identifying a supplier, a commodity, and a customer from the set of data; generating a query comprising the identified data; determining the absence of any of the supplier, the commodity, or the customer from the set of data; if any items are determined to be absent from the set of data, substituting a placeholder for the missing item from the data set; sending the query; receiving a set of supply chain graph information; generating a supply chain graph signal based upon the set of supply chain graph information; and transmitting the supply chain graph signal. A computing device or system includes a processor an electronic memory; and a program for mining supply chain information to produce supply chain graphs stored in the electronic memory.
    Type: Grant
    Filed: March 12, 2013
    Date of Patent: April 16, 2019
    Assignee: Thomson Reuters Global Resources Unlimited Company
    Inventors: Jochen Lothar Leidner, Ole Siig
  • Patent number: 10152737
    Abstract: A method for enabling automated waste management is described. In one embodiment, data related to an event detected via a sensor coupled to a trash receptacle is received. A waste collection vehicle is configured to collect trash directly from the trash receptacle. The data related to the detected event is processed. A notification is generated based on the processing of the data. In some cases, a notification based on a determination of a volume of trash within the trash receptacle is generated, where the volume is determined via a ranging sensor. A notification is generated based on a determination of a weight of the trash within the trash receptacle, where the weight is determined via a load sensor.
    Type: Grant
    Filed: April 25, 2014
    Date of Patent: December 11, 2018
    Assignee: Vivint, Inc.
    Inventor: Jefferson Lyman
  • Patent number: 10013815
    Abstract: Industrial vehicles communicate across a wireless environment and the wireless communication, data collection and/or processing capabilities of industrial vehicles are leveraged against robust software solutions to implement enterprise wide asset management functions, to integrate industrial vehicle data into existing enterprise workflows and/or to enable trusted third party integration into the enterprise for enhanced asset and/or workflow management. Still further, wireless communication, data collection and/or processing capabilities of industrial vehicles are leveraged with robust software solutions that aggregate and analyze data across multiple enterprises and/or promote the exchange of information between independent entities.
    Type: Grant
    Filed: March 31, 2010
    Date of Patent: July 3, 2018
    Assignee: Crown Equipment Corporation
    Inventors: Aaron H. Harshbarger, David K. Tinnerman, Timothy A. Wellman, Jeffrey C. Whitford, Dean E. Winner
  • Patent number: 6757660
    Abstract: A method for evaluating the relative importance for a predefined subject of predefined core characteristics. To evaluate the importance of the predefined subject, a first data set is created that contains information inquiries, wherein each information inquiry is related to one or more of the predefined core characteristics. A second data set is created that contains responses to the information inquiries. Thereafter, a matrix analysis is performed using the first and second data sets to generate an importance value for each predefined core characteristic.
    Type: Grant
    Filed: August 26, 1999
    Date of Patent: June 29, 2004
    Assignee: Blane, Canada Ltd.
    Inventors: Eric P. Canada, Nancy A. Blane
  • Patent number: 6738747
    Abstract: According to the present invention, a production plan forming apparatus is provided with a constitution wherein based on basic data necessary for forming a production plan and state data changing with time stored in a memory unit (11), an event receiving part (2) receives a change of production state as an event, a pseudo event generation part (4) generates a pseudo event (14a) at a time when it should be processed for an event of which times when it occurred and when a production indication is carried out are different, a dispatching part (3) determines a manufacturing apparatus and a production lot in connection with the event from the event (14) or the pseudo event (14a), and a formed production plan is displayed by a display unit (12).
    Type: Grant
    Filed: February 9, 2000
    Date of Patent: May 18, 2004
    Assignee: Matsushita Electric Industrial Co., Ltd.
    Inventors: Masayuki Tanaka, Satoru Yamamura, Itsuhiro Yamada, Kazuhiro Shintani