Abstract: A remote maintenance system capable of reducing user's time and effort required to establish communication between an image processing apparatus and an operator terminal. An operator terminal performs remote maintenance communication with an image processing apparatus via a relay server, for performing a maintenance operation of the image processing apparatus. A connection request for connecting to an operator terminal is received from an image processing apparatus, and the remote maintenance communication between the image processing apparatus and the operator terminal is established based on the connection request. When the connection request is received, an operator terminal that has not established the remote maintenance communication is assigned to an image processing apparatus that has sent the connection request, and the remote maintenance communication between the image processing apparatus having sent the connection request and the assigned operator terminal is established.

Abstract: Viewing operating information of a device is controlled appropriately.

Abstract: A mobile terminal with which an intended image forming apparatus can be easily paired is provided. A search unit searches for an image forming apparatus. A display unit displays, as a result of searching by the search unit, a list containing a plurality of image forming apparatuses. A specifying unit specifies, from the plurality of image forming apparatuses, one image forming apparatus to which the mobile terminal is brought closer. A connection unit connects to the image forming apparatus specified by the specifying unit.

Abstract: Examples disclosed herein relate to a preferred language of a user interface. Examples disclosed herein include a job request including a language parameter associated with a preferred language different from a default language of a user interface of a service device, and displaying at least a portion of the user interface in the preferred language.

Abstract: The customization of language modeling components for speech recognition is provided. A list of language modeling components may be made available by a computing device. A hint may then be sent to a recognition service provider for combining the multiple language modeling components from the list. The hint may be based on a number of different domains. A customized combination of the language modeling components based on the hint may then be received from the recognition service provider.

Abstract: A management apparatus connected to an image forming apparatus for managing usage of the image forming apparatus is disclosed. The management apparatus includes a user data storage part for storing user identification data and use restriction data corresponding to the user identification data, and a use restriction data acquiring part for acquiring the use restriction data corresponding to the user identification data.

Abstract: Disclosed is an image acquiring method. The image acquiring method includes receiving an instruction to acquire a one-side image to acquire an image on a first side of a document; obtaining a penetrated image of the first side of the document, which is seen on the second side, with a second image sensor for obtaining an image on a second side of the document, while the document is being fed; obtaining an image on the first side of the document with a first image sensor for obtaining an image on the first side of the document, while the document is being fed; and processing the image on the first side based on the penetrated image of the first side.

Abstract: It is determined whether signature check is set in installation of an application, and it is determined whether a permission included in the application is not a prohibited permission in a case where the signature check is not set. In a case where it is determined that the permission included in the application is not a prohibited permission, installation of the application is allowed.

Abstract: An image scanner includes a document detector configured to define a detection range on the basis of a reference position, select a target area from among a plurality of areas within the detection range, in ascending order of distance between an area to be selected as the target area and the reference position, determine whether the target area is a document outside area, a document inside area, or a document edge area, by comparing a black pixel density of the target area with a plurality of thresholds, when that the target area is the document outside area or the document inside area, select one or more new target areas from among the plurality of areas within the detection range, and when the target area is the document edge area, detect a specific position in the target area as a position of the lateral side.

Abstract: The present disclosure provides a scanning device, an image-forming apparatus, and a scanning method. In one aspect, the scanning device provided by the present disclosure includes a first sensor, a second sensor, a first channel corresponding to the first sensor, a second channel corresponding to the second sensor, and a selector. The first sensor is configured to collect first image data of a to-be-scanned document. The second sensor is configured to collect second image data of the to-be-scanned document. The selector is configured to acquire image data alternately from the first channel and the second channel to acquire a pixel of the first image data from the first channel and a pixel of the second image data from the second channel by using a pixel-by-pixel acquisition mode for each of the first and second channels in one acquisition cycle.

Abstract: A management device for an image processing apparatus includes a communication interface and a hardware processor. The communication interface transmits and receives a job to be executed in the image processing apparatus. Before transmission and reception of a job, the hardware processor transmits data on a communication path of the job for measuring a communication speed to obtain information representing a communication speed of a communication path for the job transmitted and received by the communication interface, and sets a timeout time of an image processing apparatus that executes the job, based on the obtained information representing a communication speed.

Abstract: A method to determine an operating status of an image forming device comprises: monitoring a plurality of operating parameters of the image forming device during a first time interval; calculating a correlation coefficient during a second time interval between at least two of the plurality of operating parameters; identifying the image forming device as an abnormal operating status when the correlation coefficient calculated during the second time interval is a positive correlation coefficient above a predetermined level associated with a model of the image forming device; and determining a maintenance action for the image forming device based on the abnormal operating status.

Abstract: A device controlling a printing apparatus is enabled to efficiently acquire information on a data form or the like applicable to the printing apparatus. A terminal device includes a communication interface that can communicate with a printer. The terminal device includes a terminal control unit that requests the printer to communicate using a specific communication port via the communication interface and receives a responding state of the printer to the request. The terminal control unit determines a data form applicable to the printer based on the response and communicates with the printer via the communication interface using data in the determined data form.

Abstract: A computer generated method disclosed. The method includes examining a print job data stream spooled in a spooled print production file, identifying one or more white space regions within documents in the print production file and inserting content into each of the white space regions.

Abstract: An information processing apparatus is connected to an image processing apparatus via a network and includes at least one processor executing instructions to act as an activation control unit configured to activate a status management program for acquiring and displaying information relating to a state of the image processing apparatus, and printer driver configured to generate a print job in the information processing apparatus and unable to activate the status management program in accordance with an instruction to generate a print job. The activation control unit is software that differs from the printer driver and activates the status management program in a case where a print job based on application data issued by an application is generated.

Abstract: A printer driver maintains a list of print servers that a client computer can use to send a print job to a printer, and renders the print job into a page description language. A print processor creates a first print queue for sending the rendered print job to a first print server and adds the rendered print job to the created first print queue, and monitors sending of the rendered print job in the first print queue. If the sending of the rendered print job from the client computer to the first print server is not successful, the print processor creates a second print queue and adds a duplicate print job to the second print queue by duplicating the rendered print job in the first print queue, the printer driver sends the duplicate print job in the second print queue to a second print server.

Abstract: An information processing apparatus capable of adding a function by an extension program includes a registration unit, a setting unit, an execution unit, and a determination unit. The registration unit registers information on the extension program having an interface defined for each type of function. The setting unit sets a use condition of the extension program. The execution unit executes a process sequence by combining a plurality of extension programs according to a definition file defining the process sequence including a plurality of steps. The determination unit dynamically determines, when the process sequence is executed by the execution unit, extension programs that execute the respective steps of the process sequence according to information on the extension programs registered in the registration unit and the use conditions of the extension program set in the setting unit.

Abstract: A mechanism in which, even if a case in which an information processing apparatus has a plurality of methods for specifying an image forming apparatus to which to connect, a selection of the method and a selection of an alternative method for a case when specifying an image forming apparatus is not possible in a predetermined method are suitably executed is provided. To accomplish this, an information processing apparatus sets destination information, searches for peripheral devices by using wireless communication, and if devices can be found, transmits the destination information to a device that the user selects from among the results of the search, and if a device could not be found, makes a recommendation to the user to use a reading function for reading a QR code in order to specify a transmission destination for the destination information.

Abstract: An information processing system includes an information processing apparatus; and an electronic device. The information processing apparatus executes a process including managing configuration information required for installing an application in the electronic device, the configuration information including a list of applications to be installed, license information required for installing the application, and status information of the configuration information, managed in association with each other, the status information indicating a status before execution of the configuration information is reserved or a status in which execution of the configuration information is reserved; and storing the application.

Abstract: An image processing device includes a heating unit, a memory, and a control unit. The heating unit heats a sheet at a temperature which is determined in each type of job in processing of a job related to image processing. The memory stores a type of job, and the number of sheets which is processed in the job, in each of job which is not executed yet. The control unit rearranges an executing order of jobs which are not executed yet so that jobs of the same type are continuously performed, when there is a job of which the number of sheets to be processed in one job is larger than the predetermined number of sheets.