Abstract: Described herein are systems and methods for work from home solutions according to various embodiments of the invention. These solutions accurately diagnose connectivity issue locations and severity from any, some, or all points in a network framework. Embodiments of these solutions may also use artificial intelligence and machine learning to process customer quality-of-experience (QoE) feedback and other relevant indicators. The solutions may improve network connectivity based on these measurements and processes.

Abstract: A primary internet connection via a gateway or router located at a premises may be used to route internet traffic from devices located at the premises. A change in the primary internet connection, such as a loss or a degradation of the connection, may occur. Based on the change in the primary internet connection, metrics of alternative internet connections, such as cellular or hotspot connections, may be used to select one of the alternative internet connections. Internet traffic may be routed via the selected alternative internet connection until the primary internet connection is reestablished or improves.

Abstract: Systems, methods, and apparatuses can detect whether an impairment is present within a service provider network. The impairment can cause a service provided by the service provider network to not perform as expected. These systems, methods, and apparatuses can develop multiple network records to record the performance of the service provider network at various instances in time. These systems, methods, and apparatuses can compare these network records among each other to detect for the presence of the impairment within the service provider network. These systems, methods, and apparatuses can thereafter diagnose and/or remedy the impairment when present within the service provider network.

Abstract: A network device for use with a client device and a cable modem termination system (“CMTS”), the client device being configured to run applications requiring data traffic of a first and second quality of service (“QoS”). The CMTS is configured to provide a first service flow and a second service flow to the network device. The network device provides a local area network (“LAN”) for connection to the client device and a network address translation (“NAT”). The NAT is configured to map the network device IP address to the client device IP address; divide the source ports into a first range and a low latency range; assign the respective data traffic of the applications to at least one port within the first range and to at least one port within the low latency range; and modify the low latency range of source ports based on a change in data traffic.

Abstract: An example method includes recording, by a node out of a plurality of nodes, occurrence of one or more baseline node events, generating a statistical data corresponding to a recorded occurrence of the one or more baseline node events over a pre-determined period, comparing one or more subsequent node events with the statistical data, and communicating data corresponding to the one or more subsequent node events to the central control device, in response to determining that the one or more subsequent node events satisfy the event deviation threshold.

Abstract: A network management apparatus according to an embodiment includes: a storage device configured to store information indicating a correspondence relationship between information objects related to a logical layer, information objects related to a physical layer in a network configuration, and information objects related to a facility layer which are objects in which the information objects related to the physical layer are housed; an acquisition unit configured to acquire an information object related to an occurrence path of a failure in the logical layer of the network configuration, from the storage device; and a search unit configured to search for, among the information objects related to the facility layer stored in the storage device, an information object related to the facility layer and the physical layer associated with the information object related to the occurrence path of the failure acquired from the acquisition unit, as a candidate for a facility that causes the failure.

Abstract: An example system includes: at least one memory; programmable circuitry; and instructions to cause the programmable circuitry to: obtain a public internet protocol (IP) address associated with a household and a timestamp in response to a census impression request indicating a media access on a first client device of the household; obtain a private IP address associated with the first client device; cause storing of the public IP address, the private IP address, and the timestamp in a panelist impression record in association with a panelist identifier, the panelist identifier corresponding to a panelist audience member, the panelist audience member enrolled in a panel of an audience measurement entity; send the census impression request to a census system; and send the panelist impression record to a meter collection system.

Abstract: The present disclosure relates to systems, methods, and computer-readable media for determining instances of parity drift in target cloud computing systems as well as determining when instances of parity drift require addressing. For example, in various implementations, a cloud parity drift detection system compiles information about services, configurations, versions, etc. along with additional data from a reference cloud system into a job package and provides the job package to one or more target cloud computing systems. The cloud parity drift detection system can then utilize the job package to compare corresponding information on the reference cloud system to a target data set of the target cloud system to determine instances of parity drift at the target cloud system. Additionally, the cloud parity drift detection system can determine and act when instances of parity drift require addressing.

Abstract: A system and method for mitigating anomalies in a network device. One or a combination of mitigation actions may be pre-programmed into a plurality of customer premises equipment (CPE) devices. The mitigation actions may be available as temporary or permanent work arounds as problems are detected that match known or discovered patterns of log events. Unsupervised machine learning techniques may be used to identify and correlate new patterns of log events with device anomalies or malfunctions. When a new pattern of log events is discovered and correlated to an anomaly or malfunction in a group of CPE devices, the discovered pattern may be written to the group of CPE devices with instructions to use particular ones of the mitigation actions. The CPE devices can then, in examples, monitor their own logs to detect the patterns and implement one or more of the mitigation actions.

Abstract: A jitter determination method for determining jitter associated with a packet-based data stream is described. The jitter determination method includes, for example, receiving at least two data packets associated with the packet-based data stream; selecting one data packet of the at least two data packets to be a reference data packet; determining initial jitter data based on the at least two data packets, wherein the initial jitter data comprises information on actual arrival times of the at least two data packets, respectively; determining expected arrival times for the at least two data packets, respectively; determining a time bias associated with the packet-based data stream based on at least the determined expected arrival time and based on at least the actual arrival time of the data packet not selected to be the reference data packet; and determining corrected jitter data based on the initial jitter data and based on the determined time bias.

Abstract: The present invention includes embodiments of systems and methods for addressing the interdependencies that result from integrating the computing resources of multiple hardware and software providers. The integrated, multi-provider cloud-based platform of the present invention employs abstraction layers for communicating with and integrating the resources of multiple back-end hardware providers, multiple software providers and multiple license servers. These abstraction layers and associated functionality free users not only from having to implement and configure provider-specific protocols, but also from having to address interdependencies among selected hardware, software and license servers on a job-level basis or at other levels of granularity.

Abstract: Systems and methods are provided for predicting system or network failures, such as a degradation in the services provided by a service provider system or network, a system or network outage, etc. In a discovery phase, failure scenarios that can be accurately predicted based on monitored system events are identified. In an operationalization phase, those failure scenarios can be used to design production run-time machines that can be used to predict, in real-time, a future failure scenario. An early warning signal(s) can be sent in advance of the failure scenario occurring.

Abstract: The present disclosure relates to method and a system for monitoring application services in network. The system comprises ASM client and ASM server. The ASM client is configured in UE to monitor parameters related to applications in UE. The ASM server monitors VAL server based on parameters associated with VAL server. The ASM server obtain status information of VAL server by performing either pull procedure, push procedure, and subscribe-notify procedure. Further, the ASM server provides the status information to one or more entities for performing one or more actions. Thus, the present disclosure facilitates the system to monitor the application services and indicate one or more entities to perform corrective actions to provide seamless and uninterrupted services to users.

Abstract: A cloud-based platform may receive an indication of one or more event associated with a service provider and modify a configuration associated with providing a schedule of respective service appointments offered by the service provider based on the indication of the one or more events. The cloud-based platform may then receive a request for a new service appointment after modifying the configuration and in response to receiving the request for the new service appointment, determine a number of scheduled appointments associated with a first time window, determine whether the number of scheduled appointments is less than a maximum number of appointments associated with the first time window, and automatically schedule the new service appointment during the first time window in response to determining that the number of scheduled appointments is less than the maximum number of appointments associated with the first window.

Abstract: The present invention relates to an improved method of contactless initiation and control of a videoconference between a user in a sterile environment, wherein in the videoconference output is processed from one or more imaging instruments, and from one or more remote users from a predetermined list of a plurality of remote users.

Abstract: A framework for performing drift analysis with respect to database and enterprise applications. For a product for which drift analysis is to be performed, a set of one or more parts of the product are determined. Current state information for the set of one or more parts is obtained by crawling an environment in which the product is deployed. Current state information obtained for the set of one or more parts is compared with a baseline for the product. The comparison aids to identify one or more differences between the current state information and information in the baseline for the set of one or more parts. The information in the baseline for the set of one or more parts is indicative of a state of the set of one or more parts when the baseline was generated. A report indicative of the one or more differences is generated and output.

Abstract: Techniques are described for expediting a generation of a means of communication between two people associated with different organizations. A first person associated with a communication platform may submit a request to the communication platform to generate an invitation to communicate via the communication platform. The first person may provide the invitation to a second person directly or via the communication platform. Responsive to receiving an indication that the second person has accepted the invitation, the communication platform may generate the means of communication between the first person and the second person. The communication platform may update respective user interfaces to include the means of communication. The communication platform may process messages and/or data between the first person and the second person that is input on the respective user interface and sent via the means of communication.

Abstract: This disclosure describes systems, methods, and devices related to smart notifications for online collaboration applications. A method may include receiving, by at least one processor of a device, audio data from an audio stream presented using a video application of the device; identifying, by the at least one processor, a keyword for which to search in the audio data; determining, by the at least one processor, that the audio data includes a representation of the keyword; generating, by the at least one processor, based on the determination that the audio data includes the representation of the keyword, a notification indicating that the keyword was identified in the audio data; and causing presentation, by the at least one processor, of the notification using the device.

Abstract: Systems, methods, articles of manufacture, and computer program products for scalable subscriptions for virtual collaborative workspaces. An indication of a process event associated with a computer-implemented process may be received. A population of subscribers subscribed to at least one property of one of the process event or the computer-implemented process may be determined. A virtual collaborative workspace for the process event may be generated, the virtual collaborative workspace operative to present context information associated with the process event to a plurality of subscribers. A message may be sent to the population of subscribers indicating the process event, the message comprising a link to access the virtual collaborative workspace. The virtual collaborative workspace may be generated for display responsive to selection of the link by the at least one of the population of subscribers.

Abstract: An information management system may store information related to tasks to be performed by workers in an organization. Workers in the organization may communicate with the information management system using email messages. The information management system may not require a login or authentication procedure, and workers may interact with the information management system without the need to log in to the information management system. The information management system may receive an email message from a worker that indicates a request for a report. The information management system may determine whether to transmit the report to the worker based on whether the worker is appropriately registered with the information management system, and/or whether the worker has administrative privileges. The information management system, in response to a positive determination, may transmit the report to the email address from which the requesting email message was sent.