Abstract: The technology relates to detecting possible imaging sensor occlusion. In one example, a system including an imaging sensor and one or more processors may be configured to capture first image data using the imaging sensor. The one or more processors may encode the first image data into an uncompressed image file and generate a compressed image file based on the uncompressed image file. The file size of the compressed image file may be determined and based on the file size of the compressed image file, the system may determine that the imaging sensor is possibly occluded.

Abstract: An audio control device receives a print instruction by audio and causes a print apparatus connected to an external access point to execute a print process in accordance with the print instruction received by audio.

Abstract: A terminal device (e.g., a smartphone) may use a private key to generate a first configuration object used for establishing a first wireless connection between the terminal device and an access point. The terminal device may also use the private key to generate a second configuration object used for establishing a second wireless connection between a communication device (e.g., a printer) and the access point. The terminal device may then transmit specific data (e.g., print data) to the communication device via the access point.

Abstract: An image forming apparatus determines whether a first image forming apparatus and the image forming apparatus are a same model, based on a first color profile used to determine a color output via a first image forming operation, and generates a second color profile that the image forming apparatus uses to output the same or a similar color to the color output via the first image forming operation.

Abstract: A maintenance support device includes a memory that stores work result information that corresponds to a maintenance work that has been performed to solve a failure of an image processing apparatus. A processor is configured to acquire, and store in the memory, first work result information corresponding to a first maintenance work performed to solve a first failure type. After the first work result has been stored, the processor acquires, and stores in the memory, second work result information corresponding to a second maintenance work performed to solve a second failure type. It is then determined whether the first failure type matches the second failure type. Upon determining that the first and second failure types match, the first work result information is then updated to indicate that the first maintenance work has not been successful.

Abstract: A printing system includes a printing apparatus and an information processing apparatus coupled to the printing apparatus through a network. The information processing apparatus has: a storage that stores registration information in correspondence with the identification information of a user, the registration information including at least one of a content corresponding to a keyword and acquired-from source information representing a source from which the content was acquired; a keyword acquiring section that acquires the keyword included in a print command by voice and the identification information linked to the keyword from a voice relay apparatus; and a transmitting section that creates print data that uses the content that is associated with the acquired identification information and corresponds to the keyword acquired by the keyword acquiring section, and transmits the print data to the printing apparatus.

Abstract: An image forming apparatus includes a CPU and a gesture detection part. The gesture detection part outputs data for a gesture corresponding to a hand action of a user present in front or in the vicinity of an apparatus body, to the CPU. The CPU detects presence or absence of the gesture and the type of the gesture in accordance with output from the gesture detection part. The CPU, upon detecting the gesture, checks details of the gesture against details of the preregistered, registered gesture, and if the detected gesture is the registered gesture, the CPU executes processing allocated to the detected, registered gesture.

Abstract: An information processing system according to an exemplary embodiment of the present invention includes an image forming apparatus and an information processing apparatus. The information processing apparatus includes a first setting unit configured to set information about a screen indicating work desired to be performed by a user, a second setting unit configured to set, before the work performed by the user is completed, processing to be performed after the work, and a transmission unit configured to transmit an instruction for displaying the screen and another instruction for causing the processing to be performed. The image forming apparatus includes a display control unit configured to display the screen on a display unit based on the instruction, and a control unit configured to perform the processing based on the other instruction upon completion of the work.

Abstract: A maintenance support system includes a network interface, a memory, and a processor configured to, upon receipt of first information indicating a status of a first apparatus via the network interface, store the first information in the memory, upon receipt of second information indicating a status of a second apparatus via the network interface, store the second information in the memory, and determine a priority of on-site maintenance between the first and second apparatuses based on the first and second information stored in the memory.

Abstract: A server may store first device identification information identifying a first device. The server may, in a case where alert information is received, store restriction information in the memory in association with the first device identification information; receive second sending information from the first device; and in a case where the second sending information is received from the first device in a state where the restriction information is not stored in association with the first device identification information, send a second email with a first email address as a destination stored in association with the first device identification information, wherein in a case where the second sending information is received from the first device in a state where the restriction information is stored in association with the first device identification information, the sending of the second email is restricted.

Abstract: In order to enable print setting that depends on functional characteristics of a printing apparatus also in printing processing that depends on an instruction from a client device that has not installed a printer driver of the printing apparatus, an information processing device includes setting management unit configured to transmit information on a print settings screen of the printing apparatus and display the print settings screen on a display of the information processing device, a reception unit configured to receive information on print settings of the printing apparatus, which is input on the print settings screen, from the information processing device, a storage unit configured to store the print settings into a memory unit in association with the information processing device, and a printing control unit configured to execute printing processing based on the print settings when print data is received from the information processing device.

Abstract: A printing apparatus has a function of issuing a notification in a case where an expiration date of a certificate is close and a function of updating the certificate so as to reduce the work a user is required to perform for updating.

Abstract: An image processing apparatus includes processing request template generation unit that generates a processing request flow in which plural processing requests are associated with each other, as one processing request template, in a case where there is a commonality among plural pieces of image data relating to plural processing requests each of which request type is identified, and a template display control unit that displays the processing request template on a display unit.

Abstract: An information processing apparatus and non-transitory computer readable medium and for processing information are provided. The information processing apparatus includes a processor configured to: receive image data; cause a display to display the received image data; and move, in response to a user instruction, a portion of the image data from a first place to a second place on the display. The portion of the image data is a partial region of an entire region of the image data. While the portion of the image data is being moved from the first place to the second place, the portion of the image data is displayed at the first place.

Abstract: An image forming apparatus and method for providing a user interface (UI) screen are provided. The image forming apparatus may include a processor to execute instructions stored in a memory to display applications running on different UI platforms supported by different operating systems, together on a home screen based on a main UI platform selected among the different UI platforms, on a UI device.

Abstract: Provided is an information processing apparatus including an operation device, a key activation setter that sets whether to enable or disable a predetermined input operation, a function executer that executes a function selected by the operation device, and a storage that stores immediately preceding setting information containing setting values of setting items of a function executed immediately before. The operation device includes re-operation instruction keys that instruct an operation for the function executed immediately before. After the function selected is executed, setting values of setting items used during the execution are stored as the immediately preceding setting information, and the key activation setter enables an input operation with a re-operation instruction key for a fixed time period.

Abstract: An information processing apparatus includes an editing unit that edits properties included in a printing job ticket so as to include at least a property used by an equipment and to save a property not used by the equipment, before the printing job ticket is transmitted to the equipment, in a process included in a printing workflow using the printing job ticket, and a transmission unit that transmits a printing job ticket from which the saved property is excluded, to the equipment, in which the editing unit performs editing for including the saved property in the printing job ticket, on the equipment that uses the saved property.

Abstract: An image forming apparatus includes a section that provides plural functions which include an image forming function and one or more server functions; a power storage device that is capable of supplying electricity to the image forming apparatus in a case where electricity is not supplied from an external power source; a reception section that receives and holds an input of setting information, which defines a stop target function or a work target function in a case where the electricity is supplied from the power storage device, from a user; and a controller that performs control to cause the stop target function, which is defined in the setting information, to be stopped among the plural functions, or performs control to cause the work target function, which is defined in the setting information, to be worked in the case where the electricity is supplied from the power storage device.

Abstract: An information processing apparatus includes a processor configured to perform control to initialize an item having a set value related to process execution and displaying if a first operation for initializing the item is performed. The item to be initialized is decided depending on whether an authentication state is an authenticated state where a user is authenticated or an unauthenticated state where the user is unauthenticated.

Abstract: An information processing apparatus includes: a processor configured to perform grouping on plural devices for each location at which the device is positioned based on position information, which is information related to positions of the plural devices; perform regrouping so that at least one device belonging to each grouped group belongs to another group; and create a schedule of changing software used in the device for each regrouped group.