Patents Examined by Thomas L Mansfield
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Patent number: 10366361Abstract: An apparatus is provided to interface with users to perform group assessment processing and display of results in conjunction with selection of items.Type: GrantFiled: May 10, 2018Date of Patent: July 30, 2019Assignee: DEFINITIVE BUSINESS SOLUTIONS, INC.Inventor: John R. Sammarco
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Patent number: 10366396Abstract: Systems, apparatuses, and methods are provided herein for providing customer service agent assistance. A system for providing customer service agent assistance comprises a customer profile database storing customer partiality vectors for a plurality of customers, the customer partiality vectors comprise customer value vectors, a communication device, and a control circuit. The control circuit being configured to: provide a customer service agent user interface on a user device associated with a customer service agent, associate a particular customer with the customer service agent, retrieving at least one customer value vector for the particular customer from the customer profile database, and cause, via the communication device, the at least one customer value vector of the particular customer to be displayed on the customer service agent user interface of the user device.Type: GrantFiled: June 15, 2017Date of Patent: July 30, 2019Assignee: Walmart Apollo, LLCInventors: Bruce W. Wilkinson, Todd D. Mattingly
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Patent number: 10360520Abstract: An approach is provided for rationalizing operational data. A current data profile of a current dataset utilized by a current data transaction is determined. Persisted knowledge of previous data transactions is determined to include a previous data profile of a previous dataset that matches the current data profile. If the persisted knowledge indicates that data size and shape corrections were applied to the previous dataset, filtering corrections of the current dataset based on the data size and shape corrections are determined, the persisted knowledge is rationalized based on the filtering corrections, and queries of the current transaction are modified based on the filtering corrections, or if the data size and shape corrections were not applied to the previous dataset, the persisted knowledge is rationalized based on the data profile match and the queries of the current transaction are modified based on the rationalized persisted knowledge.Type: GrantFiled: January 6, 2015Date of Patent: July 23, 2019Assignee: International Business Machines CorporationInventors: Ravi Kumar Reddy Kanamatareddy, Siba P. Satapathy
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Patent number: 10346926Abstract: A computer based media, method and system for developing at least one context frame that summarizes a measure performance situation for one or more levels of one or more organizations, providing applications for managing the measure performance that adapt to the performance situation by using a context frame and a database that automatically captures and incorporates any chances in the measure performance situation.Type: GrantFiled: October 28, 2005Date of Patent: July 9, 2019Assignee: XENOGENIC DEVELOPMENT LLCInventor: Jeffrey Scott Eder
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Patent number: 10339475Abstract: A SOBA lifecycle methodology is provided for assembling and maintaining service-oriented business applications (SOBAs) for effective functionality and interoperability. SOBAs are loosely coupled business processes and applications in which all functions are defined as independent, semantically-aware business services, with distributed assembly from a global chain of providers. One useful prerequisite for the methodology is analyzing the associated SOA (service-oriented architecture) strategy and infrastructure such as the hardware, software, human resources, and deployment strategy. A second prerequisite is analyzing the associated SOA governance process for how all the resources of the SOBA will work together. Governance refers to design, release, run-time, and manage-time functions.Type: GrantFiled: June 20, 2006Date of Patent: July 2, 2019Assignee: International Business Machines CorporationInventors: Gopal Krishnan, Christopher Sanchez, Matthew Sanchez, Steven Teleki
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Patent number: 10339601Abstract: The present disclosure involves systems and computer implemented methods for performing a failure analysis on a device monitored by at least one connected device, where in response to a determination of an impending failure, at least one corrective action is determined and suggested to the user of the monitored device. In one example, operations include monitoring operations of at least one monitored device using at least one connected device, determining a projected life span of the at least one monitored device based on the monitored operations, and, if the projected life span of the monitored device is less than a threshold amount, determining a corrective action to perform. A proposal can be generated for presentation based on the corrective action. The proposal may be based on the estimated cost of the determined corrective action and an analysis of an account.Type: GrantFiled: August 30, 2016Date of Patent: July 2, 2019Assignee: The Toronto-Dominion BankInventors: John Jong-Suk Lee, Paul Mon-Wah Chan, Jonathan K. Barnett, Roisin Lara Fritz, Michael Grouios, Joe Moghaizel
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Patent number: 10332048Abstract: A method, computer program product, and system for job profile generation, the method, computer program product, and system include receiving employee intranet usage data, storing the received employee intranet usage data in a database, identifying a portion of the stored employee intranet usage data associated with the former employee, transmitting the portion to a recommender system, where the recommender system identifies one or more required job skills of the former employee, based on the transmitted portion, and generating a job profile based on the one or more identified required job skills.Type: GrantFiled: December 7, 2017Date of Patent: June 25, 2019Assignee: International Business Machines CorporationInventors: Brian T. Carter, Patrick J. Cronin, Paul C. J. Dunning, Shane Quigley
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Patent number: 10332137Abstract: Systems and methods that provide proficiency-based profiling and matching are provided herein. An example method includes providing a series of questions to a plurality of individuals related to a plurality of segments using data reference structures generated from subject matter information, receiving answers to a series of questions from the plurality of individuals, the answers being indicative of a proficiency level of an individual, building a profile for each of the plurality of individuals using the elicited information based on one or more unique subject matter domains.Type: GrantFiled: November 11, 2016Date of Patent: June 25, 2019Assignee: Qwalify Inc.Inventors: Philippe Noelting, Avery Abramovitch
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Patent number: 10332051Abstract: The present disclosure facilitates interfacing between a sales management system and a project planning system. In some embodiments, the system includes an interface and schedule engine, both executing on a server. The interface can parse a sales order from the sales management system into products and project tasks within the products. The products can also include at least one of a labor product, a parts product, and an agreements product. The schedule engine can generate schedule tasks corresponding to the project tasks, determine a performance order of the schedule tasks, and combine the schedule tasks into schedule phases based on the performance order. The schedule engine can determine a performance order of the schedule phases and combine the schedule phases into a schedule component based on the performance order. The interface can transmit the schedule component to the project planning system for execution.Type: GrantFiled: June 2, 2017Date of Patent: June 25, 2019Assignee: Connectwise, LLCInventors: Arnold Bellini, III, Linda Brotherton, Robert Isaacs
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Patent number: 10332219Abstract: Systems and methods for determining the optimum number of platforms to be used in a hydrocarbon field development and their position. The systems and methods determine the least valuable platform(s) and eliminate them from use in the hydrocarbon field development.Type: GrantFiled: March 30, 2009Date of Patent: June 25, 2019Assignee: Landmark Graphics CorporationInventors: Dan Colvin, Gary Schottle
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Patent number: 10325312Abstract: The present disclosure involves systems and computer implemented methods for performing a failure analysis on a device monitored by at least one connected device, where in response to a determination of an impending failure, at least one corrective action is determined and suggested to the user of the monitored device. In one example, operations include monitoring operations of at least one monitored device using at least one connected device, determining a projected life span of the at least one monitored device based on the monitored operations, and, if the projected life span of the monitored device is less than a threshold amount, determining a corrective action to perform. A proposal can be generated for presentation based on the corrective action. The proposal may be based on the estimated cost of the determined corrective action and an analysis of an account.Type: GrantFiled: September 21, 2016Date of Patent: June 18, 2019Assignee: The Toronto-Dominion BankInventors: John Jong-Suk Lee, Paul Mon-Wah Chan, Jonathan K. Barnett, Roisin Lara Fritz, Michael Grouios, Joe Moghaizel
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Patent number: 10325276Abstract: Financial reporting methods and systems integrate profitability and accounting data. A universal journal entry allows user definition of relevant characteristics for a market segment. The entry appends the structure of a financial document to provide linkage to market segment characteristics. When creating the financial document including profit and loss (P&L) and balance account line items, a market segment is defined with determined characteristics stored in the line item on the basis of business process dependent rules. For example in posting information on a sales order item, sales order data may be read, and customer, product, and/or other sales order information input. Additional data can be derived on the basis of the determined master data, depending upon user needs. Embodiments allow enriched reporting (e.g., flexible market segment reporting) at the line item level, affording intuitive access to defined characteristics, e.g., drill-down into details of P&L and balance account information.Type: GrantFiled: May 13, 2015Date of Patent: June 18, 2019Assignee: SAP SEInventors: Stefan Walz, Joachim Welte, Frank Zeisberger, Joachim Kenntner, Christiane Cramer, Peter Himmighoefer, Georg Dopf
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Patent number: 10318900Abstract: A method, computer program product, and system for job profile generation, the method, computer program product, and system include receiving employee intranet usage data, storing the received employee intranet usage data in a database, identifying a portion of the stored employee intranet usage data associated with the former employee, transmitting the portion to a recommender system, where the recommender system identifies one or more required job skills of the former employee, based on the transmitted portion, and generating a job profile based on the one or more identified required job skills.Type: GrantFiled: August 10, 2016Date of Patent: June 11, 2019Assignee: International Business Machines CorporationInventors: Brian T. Carter, Patrick J. Cronin, Paul C. J. Dunning, Shane Quigley
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Patent number: 10318919Abstract: A system and method are provided. The system includes a set of smart shelves. Each of the smart shelves has a mesh arrangement of sensors that include strain sensors, photodetectors, microphones, and spillage sensors placed on a bottom thereof to form a sensor mesh layer for generating a signal representative of a product count for a given product to be sold from a corresponding one of the smart shelves. The system further includes a data processing system for transforming the signal from each of the smart shelves into a product count value therefor. The system also includes a set of video displays for displaying characteristics of the given product to be sold from each of the smart shelves. The system additionally includes a set of wireless radios for transmitting the characteristics of the given product to be sold from each of the smart shelves to the set of video displays.Type: GrantFiled: February 10, 2016Date of Patent: June 11, 2019Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Sergio A. Bermudez Rodriguez, Hendrik F. Hamann, Levente Klein, Theodore G. van Kessel
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Patent number: 10311526Abstract: A management system includes an input device provided to a loading machine that performs, after a first loading work of loading a load onto a first haul machine positioned at a first loading position at a loading site of a mine is ended, a second loading work of loading a load onto a second haul machine that is already positioned, during the first loading work, at a second loading position different from the first loading position, and a processing device to which an operation signal generated by the input device is to be output, wherein the processing device specifies a start time of the second loading work based on the operation signal generated by the input device at a time when the first loading work is ended.Type: GrantFiled: August 20, 2013Date of Patent: June 4, 2019Assignee: Komatsu Ltd.Inventor: Koji Takeda
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Patent number: 10296858Abstract: Systems, methods, and other embodiments associated with allocation of retail goods in a warehouse to warehouse transfer based on warehouse inventory data are described. In one embodiment, a method includes receiving a request for allocation of a quantity of an item sold in multiple types, where the quantity of items is to be transferred from a source warehouse to a destination warehouse. An allocation method is selected from a plurality of allocation methods. Each allocation method specifies a subset of warehouse inventory data to be used to generate allocation ratios. The method includes reading the subset warehouse inventory data specified by the selected allocation method; generating allocation ratios by determining a contribution of each of the multiple types to the subset of warehouse inventory data; and generating allocation quantities for each respective type in the multiple types by applying the respective allocation ratios to the quantity.Type: GrantFiled: February 20, 2015Date of Patent: May 21, 2019Assignee: ORACLE INTERNATIONAL CORPORATIONInventors: Fernando Acuna, Mark Schwans
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Patent number: 10296857Abstract: The present disclosure describes a communication device and server configured to provide a user a relative event impact map display depicting a plurality of items impacted by an event or a portion of a network impacted by the event. The network can not only be a supply and/or logistics chain but also a computer network, a telecommunications network, transportation network, and power grid.Type: GrantFiled: December 22, 2014Date of Patent: May 21, 2019Assignee: Elementum SCM (Cayman) Ltd.Inventors: Dana Burrows Martin, Xiao Ying Lin, Miguel Pinilla
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Patent number: 10282701Abstract: An embodiment relates generally to a method of providing visibility in technical support. The method includes providing for a plurality of technical groups, each group specializing in a technical area and is comprised of a plurality of senior and junior members. The method also includes receiving a technical issue from a user to be resolved by a selected technical group of the plurality of technical groups and providing access to the user in a process of resolving the technical issue by the selected technical group.Type: GrantFiled: November 20, 2007Date of Patent: May 7, 2019Assignee: Red Hat, Inc.Inventor: Martin Messer
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Patent number: 10282703Abstract: The invention relates to a method for managing risk of an enterprise. The method steps include generating, using risk survey responses, risk panels for first level risk survey items; presenting the risk panels for each of the first level risk survey items; receiving a selection of a first risk panel of the risk panels for a first level risk survey item; presenting, based on the selection, a second risk panel of the risk panels for second level risk survey items; receiving, using the second risk panel, additional risk survey responses for one of the second level risk survey items; updating, based on the additional risk survey responses and using a computer processor, the risk panels for the first level risk survey item to generate revised risk panels; and presenting the revised risk panels for the first level risk survey items.Type: GrantFiled: July 28, 2011Date of Patent: May 7, 2019Assignee: Intuit Inc.Inventors: Linda C. Contarino, Chetan Deepak Desai, Justin R. Ruthenbeck, Janet Patrice Nasburg
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Patent number: 10268988Abstract: A system, method and platform for multi-party characteristics and requirement matching and timing synchronization. One aspect of the invention relates to the plurality of users, such as consumer and provider, and provider's system parameters (820) or attributes (810, 820, 830, 840) that actualize the event or service. In some cases, the platform can obtain data from the user's network such personal service network (120), location provider network (110), or application device network (130) or capture user's requirements through other availability, recommend a match and allocation of the match on the provider's system parameters (820) upon confirmation from the users. It caters for time variant and estimation, compensation and adaptation of the user's characteristics with other users in the system. It minimizes loss time and maximizes utilization of the actors to the actualization of the event.Type: GrantFiled: July 17, 2013Date of Patent: April 23, 2019Inventor: Shio Hwi Lim