Patents by Inventor Amit Gupta

Amit Gupta has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11995466
    Abstract: The present application relates to performing a scale-down of the computing resources allocated to executing a software application. For example, the software application for implementing a web server may be packaged as a container image, and one or more instances of the container images may be executed as one or more tasks. The individual tasks may be allocated a set of computing resources such as CPU and memory, and the incoming requests sent to the web server may be distributed across the tasks. If the volume of incoming requests drops below a threshold level, one or more of the tasks may be placed in standby mode, and the amount of computing resources allocated to such tasks may be reduced. When the volume of incoming requests returns above the threshold level, the amount of computing resources allocated to such tasks can be scaled back up to the full amount.
    Type: Grant
    Filed: June 30, 2021
    Date of Patent: May 28, 2024
    Inventors: Archana Srikanta, Onur Filiz, Prashant Prahlad, Amit Gupta, Song Hu
  • Publication number: 20240169151
    Abstract: Understanding emojis in the context of online experiences is described. In at least some embodiments, text input is received and a vector representation of the text input is computed. Based on the vector representation, one or more emojis that correspond to the vector representation of the text input are ascertained and a response is formulated that includes at least one of the one or more emojis. In other embodiments, input from a client machine is received. The input includes at least one emoji. A computed vector representation of the emoji is used to look for vector representations of words or phrases that are close to the computed vector representation of the emoji. At least one of the words or phrases is selected and at least one task is performed using the selected word(s) or phrase(s).
    Type: Application
    Filed: January 31, 2024
    Publication date: May 23, 2024
    Applicant: eBay Inc.
    Inventors: Dishan Gupta, Ajinkya Gorakhnath Kale, Stefan Boyd Schoenmackers, Amit Srivastava
  • Patent number: 11989586
    Abstract: The present application relates to performing a scale-up of the computing resources allocated to executing a software application. For example, the software application for implementing a web server may be packaged as a container image, and one or more instances of the container images may be executed as one or more tasks. The individual tasks may be allocated a set of computing resources such as CPU and memory, and the incoming requests sent to the web server may be distributed across the tasks. If the volume of incoming requests drops below a threshold level, one or more of the tasks may be placed in standby mode, and the amount of computing resources allocated to such tasks may be reduced. When the volume of incoming requests returns above the threshold level, the amount of computing resources allocated to such tasks can be scaled back up to the full amount.
    Type: Grant
    Filed: June 30, 2021
    Date of Patent: May 21, 2024
    Inventors: Archana Srikanta, Onur Filiz, Prashant Prahlad, Amit Gupta, Song Hu
  • Patent number: 11989719
    Abstract: Embodiments of the invention are directed to systems and methods that enable authentication of a user via an authentication application that is different than a wallet application that is being used to process a transaction. The wallet application may contain payment devices and/additional wallet applications.
    Type: Grant
    Filed: March 29, 2022
    Date of Patent: May 21, 2024
    Assignee: VISA INTERNATIONAL SERVICE ASSOCIATION
    Inventors: Jalpesh Chitalia, Thomas Purves, Ansar Ansari, Vishwanath Shastry, Otto Williams, Kevin Carvalho, Madhuri Chandoor, Amit Gupta, Manoj Kannembath, Samuel Blake Shrauger
  • Patent number: 11979464
    Abstract: Various techniques described herein relate to a client application framework for a contact center environment. A role-specific thick client framework may include a web browser-based application having multiple processes that can be distributed across the computing infrastructure of the client device. A portion of the framework may include a container application image received from an internal server of the contact center and launched by the client device. The framework also may include queuing and communication services executing on the client device, which interface with the internal client application and external service providers to support a common queuing framework and an integrated model implementation across the contact center environment.
    Type: Grant
    Filed: July 14, 2023
    Date of Patent: May 7, 2024
    Assignee: State Farm Mutual Automobile Insurance Company
    Inventors: Chad Skinner, Jason Potts, Scott D. Dies, Aaron Kammeyer, Amit Gupta
  • Publication number: 20240137445
    Abstract: Techniques described herein relate to a client application framework for a contact center environment. A role-specific thick client framework may include a web browser-based, desktop application having multiple processes that can be distributed across the computing infrastructure of the client device. A portion of the framework may include a container application image received from an internal server of the contact center and launched by the client device. The desktop application may collect data associated with use of the container application image and transmit the collected data to a contact center server. The contact center server may process the data, in some instances along with data from additional desktop applications on additional client devices, to implement one or more integrated models across the contact center environment.
    Type: Application
    Filed: December 22, 2023
    Publication date: April 25, 2024
    Inventors: Chad Skinner, Amit Gupta, Aaron Kammeyer
  • Publication number: 20240129310
    Abstract: A zero trust network access appliance deployed at a customer premises can support gateway and cloud modes. In a gateway mode, the appliance operates as a zero trust network access gateway, and provides zero trust network access to applications hosted at the customer premises, using a firewall at the customer premises for network security. In the cloud mode, the appliance initiates a secure connection with a remote, cloud computing platform that provides a front end for zero trust network access. A threat management facility for the customer provides a control plane for managing zero trust network access provided through the cloud computing platform.
    Type: Application
    Filed: December 28, 2022
    Publication date: April 18, 2024
    Inventors: Robert Paul Andrews, Biju Ramachandra Kaimal, Nitin Gupta, Amit Katyal
  • Publication number: 20240120040
    Abstract: A biological specimen of a subject is handled and tracked for a procedure involving that specimen. Prior to initiation of the procedure, a first procedure data structure (PDS) is generated. The first PDS binds an identifier corresponding to the subject with an indicator of a procedure to be performed on the specimen and identifiers of a specimen container and a specimen holder that physically contacts the biological specimen, as well as a scheduled time for the procedure. A schedule of a plurality of PDSs including the first PDS, is displayed on a display device of a graphical user interface. Following initiation of the procedure, the first PDS is updated based on user input, and after the procedure, at least a portion of the first PDS, as updated, is stored in a database in conjunction with other PDSs respectively associated with other completed procedures.
    Type: Application
    Filed: October 16, 2023
    Publication date: April 11, 2024
    Inventors: Brian Bixon, Kathryn Go, Amit Gupta, Benjamin Harlow, Alan Murray, Tim Sharp
  • Patent number: 11934364
    Abstract: The present invention provides a robust and effective solution to an entity or an organization by allowing to visualize the flow of automotive data signals from a source system to a sink system with different metric signals at each step and creating a mechanism for creating automotive signal quality marker (ASQM) for high quality automotive data signals by determining high value data parameters, inter-parameter correlation, data quality variation with trip duration, and frequency of data collection/distribution across datasets. The quality criterion thus developed is applied to data generated from a plurality of data sources. The ASQM may be calculated by converting the developed automotive data signals quality criterion into a numeric value on a specified scale. It can be used by all stakeholders in the value chain for consistent measurement of automotive data signals quality.
    Type: Grant
    Filed: October 27, 2021
    Date of Patent: March 19, 2024
    Assignee: Cerebrumx Labs Private Limited
    Inventors: Amit Gupta, Sandip Ranjhan, Sarika Gupta
  • Patent number: 11928428
    Abstract: Understanding emojis in the context of online experiences is described. In at least some embodiments, text input is received and a vector representation of the text input is computed. Based on the vector representation, one or more emojis that correspond to the vector representation of the text input are ascertained and a response is formulated that includes at least one of the one or more emojis. In other embodiments, input from a client machine is received. The input includes at least one emoji. A computed vector representation of the emoji is used to look for vector representations of words or phrases that are close to the computed vector representation of the emoji. At least one of the words or phrases is selected and at least one task is performed using the selected word(s) or phrase(s).
    Type: Grant
    Filed: March 13, 2023
    Date of Patent: March 12, 2024
    Assignee: eBay Inc.
    Inventors: Dishan Gupta, Ajinkya Gorakhnath Kale, Stefan Boyd Schoenmackers, Amit Srivastava
  • Publication number: 20240080287
    Abstract: Techniques described herein relate to message distribution in a contact center. Messages generated by an administrator and/or by a trained model processing data from customer interactions with the contact center are stored in a message queue. A desktop application running on a representative device and hosted by the contact center queries the message queue for messages intended for a representative using the representative device. Messages intended for the representative are automatically displayed on the representative device, e.g., on the desktop.
    Type: Application
    Filed: April 26, 2023
    Publication date: March 7, 2024
    Inventors: Chad Skinner, Scott D. Dies, Amit Gupta, Aaron Kammeyer
  • Patent number: 11924230
    Abstract: Data is collected from a set of devices according to a data collection policy. The data is associated with at least one of: device configuration, device state, or device behavior. A norm is established using the collected data. A different data collection policy is established based on the norm. Data is collected from a particular device according to the different data collection policy. The norm is compared to the data collected from the particular device. If there is a deviation beyond a threshold deviation between the norm and the data collected from the particular device, a responsive action is taken.
    Type: Grant
    Filed: August 5, 2020
    Date of Patent: March 5, 2024
    Assignee: LOOKOUT, INC.
    Inventors: Kevin Patrick Mahaffey, Timothy Micheal Wyatt, Brian James Buck, John Gunther Hering, Amit Gupta, Alex Cameron Abey
  • Patent number: 11895271
    Abstract: Techniques described herein relate to a client application framework for a contact center environment. A role-specific thick client framework may include a web browser-based, desktop application having multiple processes that can be distributed across the computing infrastructure of the client device. A portion of the framework may include a container application image received from an internal server of the contact center and launched by the client device. The desktop application may collect data associated with use of the container application image and transmit the collected data to a contact center server. The contact center server may process the data, in some instances along with data from additional desktop applications on additional client devices, to implement one or more integrated models across the contact center environment.
    Type: Grant
    Filed: July 30, 2021
    Date of Patent: February 6, 2024
    Assignee: State Farm Mutual Automobile Insurance Company
    Inventors: Chad Skinner, Amit Gupta, Aaron Kammeyer
  • Publication number: 20240039968
    Abstract: A customer relationship management (CRM) platform may use data objects to store data associated with a virtual meeting. The CRM platform may store information about a virtual meeting in a meeting object, and store information about meeting participants in participant objects linked to the meeting object. The CRM platform may also store meeting information, returned from a separate virtual meeting platform that will host the virtual meeting, in the meeting object and the participant objects. Accordingly, the CRM platform can use the meeting object and participant objects to display meeting information in a user interface, allow users to edit meeting details via the CRM platform, and/or allow users to join the virtual meeting via the CRM platform without separately logging in to the virtual meeting platform.
    Type: Application
    Filed: October 11, 2023
    Publication date: February 1, 2024
    Inventors: Angela Opoku-Agyemang, Christine Johnson, Kristina Seymour, Chad A. Greer, Amit Gupta, Sujitha Thekkin Kattil Sankaran
  • Patent number: 11880385
    Abstract: Updates to projected data subsets may be ordered using conditional operations. When updates to a data set are received, a determination is made according to a schema for a projected subset of the data set as to whether the update is to be propagated to the projected subset of the data set. If the update is to be propagated, a comparison of a version identifier for the update may be made with a version identifier for the subset to determine whether performance of the update is consistent with an ordering of updates performed to the first data set. If the comparison indicates the performance of the update is consistent, then the update may be performed to the projected subset. If not, then the update may not be performed.
    Type: Grant
    Filed: September 29, 2020
    Date of Patent: January 23, 2024
    Assignee: Amazon Technologies, Inc.
    Inventors: Sharatkumar Nagesh Kuppahally, Peter Zhivkov, Somasundaram Perianayagam, James Christopher Sorenson, III, Amit Gupta, Shishir Agrawal, Sagar Mundra, Vaibhav Jain, Ajay Kumar, Aman Gupta, Ankur Tyagi
  • Patent number: 11874893
    Abstract: Aspects of the present disclosure relate to modularizing and embedding modules across a variety of web applications. More specifically, the present disclosure provides an adaptive UI module to web application servers that adapts its format upon evaluating an environment of the web application and receiving a user request for supplemental information. For example, a single adaptive UI module may be used across a variety of web applications, with a variety of requests for supplemental content from within each web application, to generate multiple, unique formatted UI modules. In this way, a single adaptive UI module may generate formatted UI modules specific to the formatting requirements of each requesting web application, with supplemental content related to each unique user request from within each web application.
    Type: Grant
    Filed: November 14, 2019
    Date of Patent: January 16, 2024
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Amit Gupta, Neeraj Sharma, Prashant Raj Bhugra, Sumit Chatterjee, Avishek Mazumder, Vivek Jain, Shilpa Gopinathan Nair
  • Patent number: 11860892
    Abstract: Offline building of a projected data subset may be performed. A request to create a data set that is a projected subset of data from a source data set may be received. A data store separate from the data store storing the source data set may store a copy of the source data set that is used to replicate items to the projected subset of data according to a schema for the projected data subset. Updates made to the source data set may also be replicated to the projected data subset according to the schema. Conflicts between replicated items and replicated updates to the projected data set may be resolved by comparing a version identifier for the replicated update and replicated item to determine what to store in the projected data subset.
    Type: Grant
    Filed: February 11, 2022
    Date of Patent: January 2, 2024
    Assignee: Amazon Technologies, Inc.
    Inventors: Sharatkumar Nagesh Kuppahally, Peter Zhivkov, Somasundaram Perianayagam, James Christopher Sorenson, III, Amit Gupta, Chase Kernan, Nicholas Gordon, Ravi Math, Vaibhav Jain, Remi Paucher
  • Publication number: 20230422289
    Abstract: A device receives network condition information. The network condition information is indicative of network resource availability at a plurality of locations. The device processes the network condition information to associate network resource availability identified in the network condition information with one or more airspace voxels that represent one or more three-dimensional (3D) portions of airspace corresponding to the plurality of locations. The device receives flight parameters relating to a proposed flight plan of an unmanned aerial vehicle (UAV) through airspace represented by a set of airspace voxels, and network performance parameters associated with the proposed flight plan. The device determines that the network resource availability that is associated with the set of airspace voxels fails to satisfy the network performance parameters, and performs one or more actions to enable the UAV to access network resources that satisfy the network performance parameters.
    Type: Application
    Filed: September 11, 2023
    Publication date: December 28, 2023
    Inventors: Matthew S. FANELLI, Jonathan EVANS, Amit GUPTA, Parvez AHMAD
  • Patent number: 11824905
    Abstract: A customer relationship management (CRM) platform may use data objects to store data associated with a virtual meeting. The CRM platform may store information about a virtual meeting in a meeting object, and store information about meeting participants in participant objects linked to the meeting object. The CRM platform may also store meeting information, returned from a separate virtual meeting platform that will host the virtual meeting, in the meeting object and the participant objects. Accordingly, the CRM platform can use the meeting object and participant objects to display meeting information in a user interface, allow users to edit meeting details via the CRM platform, and/or allow users to join the virtual meeting via the CRM platform without separately logging in to the virtual meeting platform.
    Type: Grant
    Filed: March 31, 2022
    Date of Patent: November 21, 2023
    Assignee: State Farm Mutual Automobile Insurance Company
    Inventors: Angela Opoku-Agyemang, Christine Johnson, Kristina Seymour, Chad A Greer, Amit Gupta, Sujitha Thekkin Kattil Sankaran
  • Patent number: 11817187
    Abstract: A biological specimen of a subject is handled and tracked for a procedure involving that specimen. Prior to initiation of the procedure, a first procedure data structure (PDS) is generated. The first PDS binds an identifier corresponding to the subject with an indicator of a procedure to be performed on the specimen and identifiers of a specimen container and a specimen holder that physically contacts the biological specimen, as well as a scheduled time for the procedure. A schedule of a plurality of PDSs including the first PDS, is displayed on a display device of a graphical user interface. Following initiation of the procedure, the first PDS is updated based on user input, and after the procedure, at least a portion of the first PDS, as updated, is stored in a database in conjunction with other PDSs respectively associated with other completed procedures.
    Type: Grant
    Filed: May 14, 2021
    Date of Patent: November 14, 2023
    Assignee: TMRW Life Sciences, Inc.
    Inventors: Brian Bixon, Kathryn Go, Amit Gupta, Benjamin Harlow, Alan Murray, Tim Sharp