Abstract: Systems and methods for defining a form navigational structure associated with at least one node in a process flow may comprise selecting a node form for the at least one node in the process flow, the node form identifying a plurality of displayable forms. Furthermore, the systems and methods may include defining a plurality of node steps for the node, each node step corresponding to a displayable screen associated with a subset of the plurality of displayable forms. Moreover, the systems and methods may include establishing a hierarchical tree structure associating the plurality of node steps, branches in the hierarchical tree structure having associated validation rules.

Abstract: A method comprising receiving radio frequency tracker identifiers stored by tags associated with items; evaluating the radio frequency tracker identifiers based on radio frequency tracker identifiers previously received or concurrently received; identifying one or more radio frequency tracker identifiers based on the evaluating; selecting a rule from a set of rules when it is determined that an event occurred with respect to the identified one or more radio frequency tracker identifiers, wherein the set of rules correlates with information included in the radio frequency tracker identifiers and the selected rule pertains to an occurrence of the event; selecting a responsive action based on the selected rule; and generating a notification defined by the selected responsive action.

Abstract: A computer-implemented method of implementing a circuit design that includes an initial network within a programmable logic device can include generating a first choice network from the circuit design according to a first synthesis technique and determining a placement for the first choice network. At least a second choice network can be generated from the first choice network according to a second synthesis technique. A placement for the second choice network can be determined. The placement for the first choice network can be compared with the placement for the second choice network. A placement and corresponding choice network can be selected according to the comparison, and output.

Abstract: Systems and methods for integrating a messaging service with an application may comprise integrating a front end of the application with the messaging service. Furthermore, systems and methods for integrating a messaging service with an application may comprise integrating a messaging service login and an application login, the messaging service login being associated with the messaging service and the application login being associated with the application. Moreover, systems and methods for integrating a messaging service with an application may comprise configuring the messaging service to initiate business logic based upon at least one of opening a session with the messaging service and closing a session with the messaging service.

Abstract: An approach is provided for virtual agent session monitoring and barge-in. A platform monitors content of a communication session between a virtual agent and a user and determines whether the content satisfies a pre-defined rule. Further, the platform selectively initiates a barge-in of the communication session by a live agent based on the determination.

Abstract: A set of channelization codes to be monitored is divided into two groups. The first group includes those codes for which an associated symbol modulation and transmit-diversity scheme is known. In the second group are those codes that are characterized by an unknown symbol modulation or unknown transmit-diversity scheme. The quality of the transmission of each code is then evaluated, using a metric. The metric in turn is used to determine whether the code should be used in estimating the covariance matrix by correlating the RAKE data corresponding to the code (i.e., by computing a correlation matrix for the code) or by first subtracting the channel estimates from the channel samples before correlation (i.e., by computing a covariance matrix for the code). An impairment covariance matrix is computed from the covariance matrices and correlation matrices so computed.

Abstract: Embodiments of the invention relate to manipulating the original content of at least one original read-only computer file in a file-system of a computer system, where the computer system includes an operating system including a framework for in-line monitoring of accesses to the file-system. An exemplary embodiment, includes transforming the original content via a non-length-preserving data transformation algorithm, thereby resulting in transformed content, storing the transformed content in a transformed computer file, splitting the transformed computer tile into a first file and a second file, and associating the first file with the second file in the file-system. The non-length-preserving data transformation algorithm includes a length-increasing data transformation algorithm.

Abstract: method of physical circuit design can include the steps of packing components of a circuit design that are dependent upon an architecture of the circuit design and assigning initial locations to each component of the circuit design. The components of the circuit design can be clustered by combining slices and including slices into configurable logic blocks according to design constraints, while leaving enough white space in the configurable logic blocks for post-placement circuit optimizations. The components of the circuit design then can be placed to minimize critical connections. The circuit design can be declustered to perform additional placer optimization tasks on the declustered circuit design.

Abstract: A method includes executing a multi-threaded, object-oriented application (OOA) on a device; receiving, by multiple threads of the OOA, an object from an out-of-process cache memory; mutating one or more fields of the object, wherein the one or more fields correspond to one or more attributes of the object; and applying an update of the one or more fields that have been mutated to the out-of-process cache memory, wherein the applying the update updates the one or more fields mutated at a field level and not at an object level.

Abstract: An approach is provided for virtual agent session monitoring and barge-in. A platform monitors content of a communication session between a virtual agent and a user and determines whether the content satisfies a pre-defined rule. Further, the platform selectively initiates a barge-in of the communication session by a live agent based on the determination.

Abstract: The present invention provides processor-implemented method and system of creating an assured execution environment for at least one computer program executable on a computer system. In an exemplary embodiment, the method and system include (1) converting the executable into a computer program targeted for the computer system, where the converting includes scrambling the executable by applying an encryption scheme to the executable and (2) executing the program on the computer system only if the program complies with a policy.

Abstract: A decoding-reliability metric from a received-signal decoder is compared with a threshold to decrease significantly the probability of false detection in a receiver and thus increase communication reliability and performance. In a wideband code division multiple access communication system, for example, significant decrease of the probability of false grant-message detection and significant increases of enhanced uplink performance and reliability can be obtained.

Abstract: A virtual service center is provided to a customer visiting the service provider website. The customer can take an avatar and proceed to collect a token number and wait for chat session service in a virtual lounge to partake in various interactive options. The number of the current serving number is displayed so that the customer knows the position in the queue. The waiting lounge can include a virtual kiosk to provide the customer with self service while waiting.

Abstract: A packaging device preferably including a clam shell, wherein the clam shell is adapted to at least partially encase a single wheel of a device with wheels.

Abstract: A packaging device preferably including a clam shell, wherein the clam shell is adapted to at least partially encase a single wheel of a device with wheels.

Abstract: Providing capabilities management and user administration may include assigning a first profile including at least one role to a first user, the first profile having a first privilege comprising a first function and having a corresponding first target role set comprising at least one role. In addition, providing capabilities management and user administration may include assigning a second profile comprising at least one role to a second user. Furthermore, providing capabilities management and user administration may include providing the first user the ability to perform the first privilege on the second user if each role in the second profile has a corresponding matching role in the first target role set.

Abstract: An approach is provided for managed instant communication (or chat)-based helpdesk services. An inquiry for a support service is received, at a helpdesk management platform, from a customer requesting assistance, the inquiry including one or more parameters defining the support service. A response is generated to the inquiry based on the one or more parameters, the response indicating a plurality of helpdesks associated with at least one service provider. An instant communication session is established between the customer and one of the helpdesks. The instant communication session is placed into a queue for an agent associated with the one helpdesk.

Abstract: An approach provides service assistance using a hierarchical order of communication channels. Service requests are received from a user. A plurality of different modes of communication functionality can be made available for interactivity with the user. A hierarchical order of the modes can be established in relation to the respective degree of communication interactivity. The mode of least degree of communication interactivity in the hierarchical order can be selected for initial communication with the user in response to the request for service. After communicating with the user in accordance with the selected mode, communication with the user can be changed to a communication mode higher in the hierarchical order if the service request has not been resolved.

Abstract: An approach is provided for managed instant communication (or chat)-based customer support services. Data communication is received, at a customer service platform, from a customer requesting assistance. An instant communication session is established between the customer and an agent at the customer service platform. Speech-to-text conversion operation is activated for the agent, wherein the agent corresponds during the instant communication session by speech. Agent speech correspondence is converted during the instant communication session to text data. Agent correspondence is transmitted to the customer as text data.

Abstract: A method of implementing a circuit design for a target device can include assigning load pins of a high fanout signal of a placed circuit design into a plurality of windows according to a location of each load pin on the target device. A source of the high fanout signal can be replicated, wherein each window is associated with a source of the high fanout signal. For each source of the high fanout signal, the source can be connected to load pins of the window associated with the source and the source can be placed within the window associated with the source. The placed circuit design can be output.