Abstract: Systems and methods which may be implemented in the context of a customer contact service. A service of a computing resource service provider may obtain, at a first service of a computing resource service provider, audio source data from a client of the computing resource service provider, generate an output from the audio data, wherein the output encodes: a transcript of the audio data generated by a second service, wherein the transcript is partitioned by speaker, metadata generated by a third service based at least in part on the transcript, and, one or more categories triggered by the transcript, wherein a fourth service is used to determine whether the one or more categories match the transcript, and providing the output to the client.

Abstract: A computer implemented method includes receiving text describing a software development project, deriving multiple project related intents from the text using natural language processing services, selecting multiple software components corresponding to the derived intents, and stitching the multiple software components to create development project code.

Abstract: Disclosed are methods, systems, and non-transitory computer-readable medium for deriving platform feedback data from raw feedback data for dynamic retrieval by downstream subsystems. For example, a method may include detecting a return notification trigger of a user, identifying segment data, determining a return notification form identifier based on the segment data, loading an electronic return notification form corresponding to the return notification form identifier, receiving raw feedback data from the user device, deriving platform feedback data from the raw feedback data using a plurality of mappings stored in one or more electronic mapping databases, and storing the platform feedback data in at least one of a feedback service component and a return notification service component, in one or more formats configured for retrieval by one or more downstream subsystems associated with managing and/or analyzing the one or more wearable items.

Abstract: Systems and methods to implement customer contact service with real-time agent assistance. A service of a computing resource service provider may establish a connection between an agent to obtain audio data of the agent and a customer, transcribe the audio data to generate at least a portion of a transcript, execute one or more natural language processing techniques to generate metadata associated with the transcript, determine, based at least in part on the metadata, whether one or more categories match the transcript, generate information by processing the transcript, the metadata, and the one or more categories, and provide, to the agent, a notification that encodes the information. Notifications may be provided in real-time, which may include suitable delay tolerances.

Abstract: Systems and methods to analyze contacts data. Contacts data may be encoded as text (e.g., chat logs), audio (e.g., audio recordings), and various other modalities. A computing resource service provider may implement a service to obtain audio data from a client, transcribe the audio data, thereby generating text, execute one or more natural language processing techniques to generate metadata associated with the text, processing at least the metadata to generate an output, determine whether the output matches one or more categories, and provide the output to the client. Techniques described herein may be performed as an asynchronous workflow.

Abstract: The present invention discloses a method of calibrating time interleaved analog to digital converter comprising: sampling a common input signal, said sampling is performed by an array of sub analog to digital converters, each generating individual digital analog equivalent outputs with sampling time errors, said digital outputs are fed to sampling time error estimation circuitry to calculate a digital output proportional to sampling time error between two consecutive channels, without any restriction on input signal or ADC channel design, said timing skew estimator circuitry composed of generating a delayed output of one of the two consecutive ADC channels, channel first and channel second and subtracting the said delayed output with digital output of the said second channel and producing the first subtracted output and output of said second channel subtracted with said first channel output delayed by sampling delay between the two consecutive channels and producing the second subtracted delayed output, absol

Abstract: Systems and methods to support searching and diagnostics capabilities in a customer contact service. Contacts data may be encoded as text (e.g., chat logs), audio (e.g., audio recordings), and various other modalities. A computing resource service provider may implement a service to receive, from a client, a request to perform a search with a specified set of parameters on a plurality of outputs associated with a plurality of contacts data, wherein the plurality of outputs are generated based at least in part by: transcripts generated based on audio data of the plurality of contacts data, metadata determined based the transcripts using one or more natural language processing (NLP) techniques, categories that are matched based at least in part on the transcripts, and search the plurality of outputs to obtain a search result determined based at least in part on the transcripts, metadata, and categories, and provide the search result to the client.

Abstract: The present disclosure relates generally to techniques for controlling access to resources accessible in a distributed environment. One of the techniques includes connecting a security agent to a policy server through a default port using a default protocol. The security agent is configured to intercept requests for access to a resource in a distributed environment, and work with the policy server to control access to the resource based on policies stored on the policy server. The technique further includes obtaining a configuration file from the policy server such that the security agent can initialize and determine the distributed environment in which the security agent resides, analyzing ports of communication within the distributed environment to identify a preferred port that is available for connection to the policy server, and connecting to the policy server through the preferred port to access the policies for controlling the access to the resource.

Abstract: An apparatus may include an ultrasonic sensor array and a control system. The control system may be configured to acquire first image data generated by the ultrasonic sensor array corresponding to at least one first reflected ultrasonic wave received by at least a portion of the ultrasonic sensor array from a target object during a first acquisition time window. The control system may be configured to acquire second image data generated by the ultrasonic sensor array corresponding to at least one second reflected ultrasonic wave received by at least a portion of the ultrasonic sensor array from the target object during a second acquisition time window that is longer than the first acquisition time window. The control system may further be configured to initiate an authentication process based on the first image data and the second image data.

Abstract: Disclosed autonomous mobile robot systems can be used to safely and efficiently navigate through a facility while avoiding objects in the path of the autonomous mobile robot during completion of a task. Specifically, a first bounded area based on first sensor data may be generated around an autonomous mobile robot where the first sensor data is used to identify objects in a travel path for the autonomous mobile robot and determine a speed for navigating the facility. A second bounded area of a size less than the first bounded area may be generated around the autonomous mobile robot based on speed information from propulsion components of the autonomous mobile robot. A new travel path and new speed information may be generated based on identifying an object in the travel path, dimensional measurements of a space around the object, and a current size of the second bounded area.

Abstract: Organosilicon chemistry, polymer derived ceramic materials, and methods. Such materials and methods for making polysilocarb (SiOC) and Silicon Carbide (SiC) materials having 3-nines, 4-nines, 6-nines and greater purity. Processes and articles utilizing such high purity SiOC and SiC.

Abstract: An example relates to an integrated circuit including a semiconductor substrate, and a wiring layer stack located on the semiconductor substrate. The integrated circuit further includes a transistor embedded in the wiring layer stack. The transistor includes an embedded layer. The embedded layer has a thickness of less than 10 nm. The embedded layer includes at least one two-dimensional crystalline layer including more than 10% metal atoms. Further examples relate to methods for forming integrated circuits.

Abstract: Techniques for accelerated Time series analysis (TSA) in a network are described. Packets from a first network flow at a network element, such as a switch or a router, are trapped using a hardware based TSA engine at the network element. The packets are then reduced into TSA tuples including TSA data points and stored into memory. A software based TSA module performs one or more TSA actions on the stored tuples, where the TSA actions produce analysis results used to determine network performance for the network and network based applications.

Abstract: A sub-ranging analog-to-digital converter (ADC) includes a coarse ADC and a fine ADC that receives a set of coarse signals from the coarse ADC. The fine ADC includes multiple digital-to-analog converters (DACs) and multiple converters such that a number of converters is less than a number of DACs. The DACs and the converters function in a partial time-interleaved manner where each DAC receives an analog input signal in different non-overlapping durations of a clock signal and generates a corresponding analog output signal. At least one of the converters is coupled with at least two DACs, and each converter is configured to receive the corresponding analog output signals and perform conversion operation to generate digital signals in non-overlapping durations of the clock signal, respectively. The durations for performing conversion operation of at least two of the converters overlap partially.

Abstract: Generally described, one or more aspects of the present application relate to a public snapshot service for creating and managing block-level snapshots. For example, the public snapshot service can create a snapshot based on (i) a specification of a parent snapshot to be used as a basis for a given snapshot, and (ii) a specification of the data blocks to be backed up in the given snapshot. The data blocks in the snapshot may be stored in a specific storage path structure that facilitates computation of a block difference with respect to the parent snapshot.

Abstract: Systems for analyzing and monitoring deionization tank system performance in a fluid flow system and generating delivery schedules for servicing deionization tanks can include a conductivity sensor and a fluid flow meter. Data regarding the amount and conductivity of fluid flowing through the deionization tank system can be used to predict a remaining capacity of the deionization tank system. A central server can determine the remaining capacity of deionization tank systems at a plurality of service locations. The central server can generate a delivery schedule for servicing deionization tank systems at each of the plurality of service locations based on the determined remaining capacities. Other parameters can be used to optimize efficiency of the delivery schedule while meeting the needs of each of the service locations.

Abstract: A pipeline analog-to-digital converter (ADC) includes a hybrid multiplying digital-to-analog converter (MDAC) that includes multiple digital-to-analog converters (DACs), at least one conversion circuit, and at least one amplifier such that a number of conversion circuits and a number of amplifiers is less than a number of DACs. Each DAC is configured to receive an analog input signal in non-overlapping durations of a clock signal and generate a corresponding analog output signal. At least one of the conversion circuits is coupled with at least two DACs, and each conversion circuit is configured to perform conversion operation on a corresponding analog output signal to generate digital signals. At least one of the amplifiers is coupled with at least two DACs, and each amplifier is configured to perform amplification operation on a corresponding analog output signal.

Abstract: An example operation may include one or more of retrieving a snapshot of key values of a world state database, retrieving a hash of the snapshot from a blockchain associated with the world state database, determining whether the snapshot is valid based on the hash of the snapshot retrieved from the blockchain, and in response to determining the snapshot is valid, updating key values of a world state database based on the snapshot of key values.

Abstract: Embodiments relate to training a machine learning model based on an iterative algorithm in a distributed, federated, private, and secure manner. Participating entities are registered in a collaborative relationship. The registered participating entities are arranged in a topology and a topological communication direction is established. Each registered participating entity receives a public additive homomorphic encryption (AHE) key and local machine learning model weights are encrypted with the received public key. The encrypted local machine learning model weights are selectively aggregated and distributed to one or more participating entities in the topology responsive to the topological communication direction. The aggregated sum of the encrypted local machine learning model weights is subjected to decryption with a corresponding private AHE key. The decrypted aggregated sum of the encrypted local machine learning model weights is shared with the registered participating entities.

Abstract: Described herein are hardware monitors arranged to detect illegal firmware instructions in a firmware binary image using a hardware design and one or more formal assertions. The hardware monitors include monitor and detection logic configured to detect when an instantiation of the hardware design has started and/or stopped execution of the firmware and to detect when the instantiation of the hardware design has decoded an illegal firmware instruction. The hardware monitors also include assertion evaluation logic configured to determine whether the firmware binary image comprises an illegal firmware instruction by evaluating one or more assertions that assert that if a stop of firmware execution has been detected, that a decode of an illegal firmware instruction has (or has not) been detected.