Abstract: A computer-readable medium stores therein an information processing program that causes a computer to execute a process. The process includes referring to relationship property information records that are stored in a storage device and indicate the type of each relationship property between configuration elements in a system and calculating a total count of configuration elements having a predetermined relationship property with a first configuration element, or a total count of relationship property information records having a predetermined relationship property, among relationship property information records concerning the first configuration element; executing conditional determination concerning the number of configuration elements having the predetermined relationship property with the first configuration element, among the calculated total count of configuration elements or the calculated total count of relationship property information records; and outputting a result of the determination.

Abstract: An update apparatus used in a system that provides service using software and performing update of the software, including a processing apparatus configured to calculate a difference between a possible down time of the service according to a service level and a down time of the service indicated by operation performance stored in storage unit, and when there are a plurality of pieces of software as update targets, to calculate an update order of the plurality of pieces of update target software according to a degree of influence to the difference by service down when update of software fails, and to perform update of the plurality of pieces of update target software according to the update order.

Abstract: A method for processing data includes storing a type information of a configuration element of a first data process system in association with an identification information of the configuration element in a configuration information storage part, determining the type information corresponding to a message output from the first data process system, the message including the identification information, comparing a first message group including a plurality of first messages and a second message group including a plurality of second messages, the plural second messages being stored in association with the type information of a second data process system in a message group storage part, determining whether the plural first messages match the plural second messages, and determining whether the type information of the plural first messages match the type information of the plural second messages when the plural first messages do not match the plural second messages.

Abstract: A computer-readable medium storing therein a data conversion program that causes a computer to execute a process that includes receiving after a schema of a database has been changed from a former schema to a new schema, a processing request concerning the database; judging based on difference information concerning the former schema and the new schema, whether in the processing request, a condition that specifies process data subject to processing, has been changed by the new schema; searching the database for conversion data whose format is to be converted from the former schema to the new schema, the searching based on judgment results obtained at the judging and on the processing request; and converting the format of the retrieved conversion data, from the former schema to the new schema.

Abstract: A managing apparatus includes: a storing unit configured to store fault co-occurrence information storing the number of detection times that a first message pattern indicating a message group including messages received from an information processing system in a predetermined duration is deleted; a determining unit configured to detect the first message pattern, to read the number of detection times from the fault co-occurrence information, to calculate a co-occurrence probability of the fault and the first message pattern based on the number of detection times, and to determine that the fault has occurred if the co-occurrence probability is equal to or higher than a threshold value; and an updating unit configured to create a second message pattern indicating a message group obtained by excluding a message output by a changed component from the first message pattern, and to update the first message pattern to the second message pattern.

Abstract: There is provided an apparatus and method for executing live-migrations concurrently on a plurality of virtual machines. Resource-usage state information is acquired from each of the plurality of virtual machines when a first live migration of a first virtual machine is started. A correlation factor indicating a degree of correlation between first resource-usage state information for the first virtual machine and second resource-usage state information for each of one or more virtual machines other than the first virtual machine is calculated using the acquired resource-usage state information. Next, a second virtual machine having a positive correlation factor with respect to the first virtual machine is selected from the one or more virtual machines where the positive correlation factor indicating a close similarity between the first and second resource-usage state information. Then, a second live-migration is executed on the second virtual machine in parallel with the ongoing first live migration.

Abstract: A data distributing apparatus for distributing data having a plurality of data items to a plurality of data database devices, the data distributing apparatus includes a storing unit configured to store exclusive information indicating that two or more data items among the plurality of data items are not placed in the same database device among the plurality of data database devices, a placement deciding unit configured to decide a placement of the data items so that the two or more data items are placed in different data database devices among the plurality of database devices, and a request processing unit configured to transmit the plurality of data items to the plurality of data database devices according to the decided placement.

Abstract: An information transmission device stores an identifier representing an information processing device connected to a network in association with an identifier representing a storage device used by the information processing device. When transmission of information is requested from the information processing device, the information transmission device specifies an identifier representing an information processing device. The information transmission device acquires an identifier representing a storage device stored in association with the specified identifier. The information transmission device transmits information on a request for transmission by the information processing device to the storage device represented by the acquired identifier.

Abstract: When searching for a starting point candidate on an abnormality occurred in a first management range, if a search destination extends over a second management range, a first search device transmits a query to a second search device and requests a second search device to search for a starting point of an abnormality in the second management range. The second search device receives the query, searches the second management range for a starting point candidate of an abnormality, replaces a starting point candidate of an abnormality with a dummy configuration item, and transmits a response. Thus, the first search device can search for a starting point candidate of an abnormality without grasping a connection relationship of configuration items in the second management range.

Abstract: A computer readable, non-transitory medium has stored therein a trouble pattern creating program. The program causes a computer to execute: (a) extracting, from a plurality of log messages that are output from an information system having a plurality of configuration items and that are output in a predetermined period of time, configuration items that output the log messages; (b) calculating a degree of relationship between the configuration items extracted in the (a) extracting; (c) executing learning of the rate of the number of occurrences of troubles in the information system in the number of times the log messages are output, the learning is executed by a number of times corresponding to the degree of relationship calculated in the (b) calculating; and (d) creating, in accordance with a result of the learning in the (c) executing, a trouble pattern message that is output when a trouble occurs.

Abstract: There is provided a change impact research support device. Whenever CI included in configuration management information is modified, CIs modified along with a combination of CIs modified in the present configuration management change are extracted. Then, the more the number of modifications performed along with the combination of the CIs is, the higher impact is set for the extracted CIs, and the CIs are indicated to a user as modification-candidate CIs in descending order of impacts.

Abstract: A similarity calculation apparatus includes: a relationship-information storage unit that stores relationships between configuration items belonging to an information system and stored in multiple databases; a first counting unit that compares, across the databases, attribute values of one configuration item in each of the databases, thereby counting a matching-attribute-value count; a second counting unit that identifies a configuration item having a relationship with the one configuration item in each of the database from the relationship-information storage unit and compares, across the databases, attribute values of the identified configuration items to count a matching-attribute-value count; and a similarity calculation unit that calculates similarity between the configuration items, of which matching-attribute-value counts each have been counted by the first counting unit or the second counting unit, based on the matching-attribute-value count counted by the first counting unit and the matching-attribut

Abstract: A method of generating common trouble case data for managing a plurality of systems. The method includes (a) obtaining first identifiers of actual system components and a second identifier of a template from a system data storage unit, (b) obtaining third identifiers of definitional system components from a template data storage unit on the basis of the second identifier, (c) selecting, by a computer, a first identifier subset among the first identifiers on the basis of the third identifiers, and (d) selecting, by the computer, a first trouble case data subset among a plurality of first trouble case data pieces on the basis of the first identifier subset to generate the common trouble case data. In the above (c), the first identifiers of the first identifier subset are identical to the third identifiers. In the above (d), the first trouble case data subset includes the first identifier subset.

Abstract: A configuration information management device includes a configuration information storage unit for storing a configuration item indicative of information about a target of management, and an item relationship indicative of information about a connection between configuration items independently of a different configuration information management device. When a request to enter a cluster is accepted that is a group of a configuration item and an item relationship connected together, the configuration information management device determines a destination to store the cluster, and controls to cause the configuration information storage unit or the different configuration information management device to store the cluster.

Abstract: A policy change processing apparatus is used for controlling a system, and processes a change in a content of a plurality of policies specified so that contents of the policies do not conflict with each other. The policy change processing apparatus includes: a changeable scope storing unit that stores therein a changeable scope for each of the policies, the changeable scope indicating a scope where a policy content is changeable without causing a conflict with any other policies; and a changeable scope determining unit that determines whether a policy content accepted as a change target of a predetermined policy is within the changeable scope of the predetermined policy, the changeable scope being stored in the changeable scope storing unit.

Abstract: An apparatus for managing a network system including a plurality of components, the apparatus includes a memory that stores component type data of each component of the plurality of components, component relation data including relation information indicating a pair of components related to each other in the network system and error history data including error information of respective error components in the plurality of components. The apparatus includes a processor that executes a procedure including extracting a pair of component type data as a relation class candidate on the basis of the component type data of a pair of error components indicated by the error information in the error history data, the pair of error components being indicated by the relation information.

Abstract: A management device includes a memory unit for storing configuration item information regarding configuration items to be managed and relationship information regarding relationships between the configuration items to be managed, an extracting unit for extracting, based on the information stored in the memory unit and based on predetermined constraint conditions, such relationships between the configuration items that satisfy the predetermined constraint conditions and that are not included in the relationship information, and an evaluating unit for executing an application that refers to the extracted relationships between the configuration items and obtains an evaluation result regarding the extracted relationships between the configuration items.

Abstract: A migration control apparatus for controlling migration of a virtual machine includes a monitoring section, a planning section, a time estimation section, a comparing section, and a plan execution section. The monitoring section monitors a status of a current migration of the virtual machine running on a first physical machine. The planning section makes, on the basis of the status of the current migration, a new migration plan for migrating the virtual machine. The time estimation section estimates a first migration time required to perform a new migration. The comparing section compares the first migration time with a second migration time to determine which migration will be completed earlier. The second migration time is an estimated time required to complete the current migration. The plan execution section performs the new migration when it has been determined that the new migration will be completed earlier.

Abstract: A recording medium stores a program that causes a processer to execute a procedure. The procedure includes: calculating registration positions of data based on a total amount of data of existing tables and a hash method, and registering the data at the registration positions, when registering the data in a plurality of tables; adding or deleting a table from the plurality of tables; calculating the registration position of the data based on the total amount of data of the existing tables and the hash method and judging whether data to be referred to is present at the registration position, when data registered in a table is referred to after the table is added or deleted; and when the data to be referred to is not present at the registration position, recalculating the registration position of the data.

Abstract: A relay control apparatus is arranged between clients and a CoD system. The relay control apparatus accepts process requests from the clients and stores the process requests. If the CoD system is installing a server in addition to existing servers, the relay control apparatus provides a control so that requests unprocessable with the existing servers are not passed to the CoD system until the installation of the server is completed. When the installation of the server is completed, servers that can process, within a predetermined period, a volume of requests at that time and a volume of requests retained by that time are secured.