Patents by Inventor Kazuhiro Ogura
Kazuhiro Ogura has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11943398Abstract: A maintenance support system includes a network interface, a memory, and a processor configured to, upon receipt of first information indicating a status of a first apparatus via the network interface, store the first information in the memory, upon receipt of second information indicating a status of a second apparatus via the network interface, store the second information in the memory, and determine a priority of on-site maintenance between the first and second apparatuses based on the first and second information stored in the memory.Type: GrantFiled: April 27, 2023Date of Patent: March 26, 2024Assignee: Toshiba Tec Kabushiki KaishaInventors: Sou Miyazaki, Hiroyo Tanaka, Kazuhiro Ogura, Masaki Narahashi, Satoshi Oyama
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Patent number: 11943414Abstract: An image processing apparatus includes a display device and a processor. The processor is configured to generate a first screen for display on the display device and on which one of a plurality of malfunctioning part candidates of the image processing apparatus and one of a plurality of timings at which a particular sound was output by the image processing apparatus that malfunctioned, are selectable, when a first malfunctioning part candidate and a first timing are selected on the first screen, generate a second screen for display on the display device and on which one or more reference sounds corresponding to the particular sound are selectable, and when one of the reference sounds is selected on the second screen, generate error information indicating the first malfunctioning part candidate and the selected reference sound.Type: GrantFiled: April 13, 2023Date of Patent: March 26, 2024Assignee: Toshiba Tec Kabushiki KaishaInventors: Sou Miyazaki, Hiroyo Tanaka, Kazuhiro Ogura, Masaki Narahashi, Satoshi Oyama, Tatsuya Inagi
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Publication number: 20240088588Abstract: A power converter includes first and second components on which male and female fitting members of each of a plurality of pairs of fitting members are arranged, with a pair of first alignment keys formed in the first and second components as reference positions. The first and second components are coupled to each other by the female fitting member clamping an insertion portion of the male fitting member inserted between first and second clamping portions of the female fitting member arranged so as to face each other in a state where the pair of first alignment keys are positionally aligned. The first and second clamping portions are each bent so as to form one of protrusions toward one of surfaces thereof facing each other. A gap is formed in a distal end portion of each of the first and second clamping portions.Type: ApplicationFiled: November 21, 2023Publication date: March 14, 2024Inventors: Motohiko FUJIMURA, Hiroshi OGURA, Kazuhiro NISHIKAWA, Yoshihiro KAWAKITA, Hidetoshi KITAURA
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Publication number: 20240072476Abstract: An electric power converter includes a first board, a second board, and a first board-to-board connector that electrically and mechanically connects the first board and the second board. The first board-to-board connector includes a male fitting member and a female fitting member. Each of a first clamp portion and a second clamp portion of the female fitting member includes a first contact forming portion and a second contact forming portion that are curved in a protruding shape, and a first spring portion and a second spring portion that are connected to the first contact forming portion and the second contact portion, respectively, and that are curved in corrugated shapes. An insert clamped between the first contact forming portion and the second contact forming portion forms an electrical contact, and the first spring portion and the second spring portion are independently deformable.Type: ApplicationFiled: November 7, 2023Publication date: February 29, 2024Inventors: HIDETOSHI KITAURA, HIROSHI OGURA, MOTOHIKO FUJIMURA, KAZUHIRO NISHIKAWA, YOSHIHIRO KAWAKITA
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Patent number: 11907914Abstract: According to an embodiment, a portable terminal provides maintenance information to a maintenance server that manages the maintenance information. The portable terminal acquires the maintenance information from an external recording medium. The portable terminal acquires, from the maintenance server, rank information indicating a transmission priority defined for the maintenance information. The portable terminal determines, in accordance with a type of a communication line that can be used by a communication device and the rank information, whether to transmit the maintenance information.Type: GrantFiled: December 13, 2021Date of Patent: February 20, 2024Assignee: Toshiba Tec Kabushiki KaishaInventors: Kazuhiro Ogura, Tatsuya Inagi, Hiroyo Tanaka, Masaki Narahashi
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Patent number: 11870956Abstract: An image forming apparatus includes a display device, an input device, a storage, and a communication circuit. The display device is configured to display at least one image for display. The input device is configured to detect a user's selection of an image for display in the at least one image for display and to detect an input, to a drawing region of the display device, of a drawing by a user indicating an image quality abnormality with respect to a target image corresponding to the selected image for display. The storage is configured to store drawing information based on the input of the drawing via the input device and to store estimation abnormality information related to the drawing information. The communication circuit is configured to output the drawing information, which can be used for servicing the image forming apparatus, to a server.Type: GrantFiled: September 26, 2022Date of Patent: January 9, 2024Assignee: TOSHIBA TEC KABUSHIKI KAISHAInventors: Haru Hikita, Sou Miyazaki, Hiroyo Tanaka, Kazuhiro Ogura, Satoshi Oyama, Tatsuya Inagi, Masaki Narahashi
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Publication number: 20230319199Abstract: A maintenance support system includes a network interface, a memory, and a processor configured to, upon receipt of first information indicating a status of a first apparatus via the network interface, store the first information in the memory, upon receipt of second information indicating a status of a second apparatus via the network interface, store the second information in the memory, and determine a priority of onsite maintenance between the first and second apparatuses based on the first and second information stored in the memory.Type: ApplicationFiled: April 27, 2023Publication date: October 5, 2023Inventors: Sou MIYAZAKI, Hiroyo TANAKA, Kazuhiro OGURA, Masaki NARAHASHI, Satoshi OYAMA
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Publication number: 20230254429Abstract: An image processing apparatus includes a display device and a processor. The processor is configured to generate a first screen for display on the display device and on which one of a plurality of malfunctioning part candidates of the image processing apparatus and one of a plurality of timings at which a particular sound was output by the image processing apparatus that malfunctioned, are selectable, when a first malfunctioning part candidate and a first timing are selected on the first screen, generate a second screen for display on the display device and on which one or more reference sounds corresponding to the particular sound are selectable, and when one of the reference sounds is selected on the second screen, generate error information indicating the first malfunctioning part candidate and the selected reference sound.Type: ApplicationFiled: April 13, 2023Publication date: August 10, 2023Inventors: Sou MIYAZAKI, Hiroyo TANAKA, Kazuhiro OGURA, Masaki NARAHASHI, Satoshi OYAMA, Tatsuya INAGI
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Patent number: 11722608Abstract: A maintenance support device includes a memory that stores data of a maintenance manual that describes a first maintenance work to be performed to resolve a failure of an image processing apparatus, and a processor configured to acquire, and store in the memory, work result information corresponding to a second maintenance work that has been performed to resolve the failure of the image processing apparatus, and generate additional information based on the acquired work result information and store in the memory the additional information in association with the data of the maintenance manual.Type: GrantFiled: October 28, 2021Date of Patent: August 8, 2023Assignee: Toshiba Tec Kabushiki KaishaInventors: Kazuhiro Ogura, Hiroyo Tanaka, Masaki Narahashi, Sou Miyazaki, Satoshi Oyama
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Patent number: 11671539Abstract: A maintenance support system includes a network interface, a memory, and a processor configured to, upon receipt of first information indicating a status of a first apparatus via the network interface, store the first information in the memory, upon receipt of second information indicating a status of a second apparatus via the network interface, store the second information in the memory, and determine a priority of on-site maintenance between the first and second apparatuses based on the first and second information stored in the memory.Type: GrantFiled: October 12, 2021Date of Patent: June 6, 2023Assignee: Toshiba Tec Kabushiki KaishaInventors: Sou Miyazaki, Hiroyo Tanaka, Kazuhiro Ogura, Masaki Narahashi, Satoshi Oyama
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Patent number: 11659126Abstract: An image processing apparatus includes a display device and a processor. The processor is configured to generate a first screen for display on the display device and on which one of a plurality of malfunctioning part candidates of the image processing apparatus and one of a plurality of timings at which a particular sound was output by the image processing apparatus that malfunctioned, are selectable, when a first malfunctioning part candidate and a first timing are selected on the first screen, generate a second screen for display on the display device and on which one or more reference sounds corresponding to the particular sound are selectable, and when one of the reference sounds is selected on the second screen, generate error information indicating the first malfunctioning part candidate and the selected reference sound.Type: GrantFiled: February 23, 2022Date of Patent: May 23, 2023Assignee: Toshiba Tec Kabushiki KaishaInventors: Sou Miyazaki, Hiroyo Tanaka, Kazuhiro Ogura, Masaki Narahashi, Satoshi Oyama, Tatsuya Inagi
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Patent number: 11582358Abstract: An image forming apparatus includes a display device, a first detection unit, a second detection unit, a first acquisition unit, and an output unit. The display device displays at least one image for display. The first detection unit detects a user's selection of an image for display in at least one image for display. The second detection unit detects an input to a drawing region of drawing indicating an image quality abnormality with respect to a target image corresponding to the selected image for display. The first acquisition unit acquires drawing information based on the input of the drawing detected by the second detection unit. The output unit outputs the drawing information acquired by the first acquisition unit.Type: GrantFiled: March 29, 2021Date of Patent: February 14, 2023Assignee: TOSHIBA TEC KABUSHIKI KAISHAInventors: Haru Hikita, Sou Miyazaki, Hiroyo Tanaka, Kazuhiro Ogura, Satoshi Oyama, Tatsuya Inagi, Masaki Narahashi
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Publication number: 20230018633Abstract: An image forming apparatus includes a display device, an input device, a storage, and a communication circuit. The display device is configured to display at least one image for display. The input device is configured to detect a user's selection of an image for display in the at least one image for display and to detect an input, to a drawing region of the display device, of a drawing by a user indicating an image quality abnormality with respect to a target image corresponding to the selected image for display. The storage is configured to store drawing information based on the input of the drawing via the input device and to store estimation abnormality information related to the drawing information. The communication circuit is configured to output the drawing information, which can be used for servicing the image forming apparatus, to a server.Type: ApplicationFiled: September 26, 2022Publication date: January 19, 2023Applicant: TOSHIBA TEC KABUSHIKI KAISHAInventors: Haru HIKITA, Sou MIYAZAKI, Hiroyo TANAKA, Kazuhiro OGURA, Satoshi OYAMA, Tatsuya INAGI, Masaki NARAHASHI
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Publication number: 20220311883Abstract: An image forming apparatus includes a display device, a first detection unit, a second detection unit, a first acquisition unit, and an output unit. The display device displays at least one image for display. The first detection unit detects a user's selection of an image for display in at least one image for display. The second detection unit detects an input to a drawing region of drawing indicating an image quality abnormality with respect to a target image corresponding to the selected image for display. The first acquisition unit acquires drawing information based on the input of the drawing detected by the second detection unit. The output unit outputs the drawing information acquired by the first acquisition unit.Type: ApplicationFiled: March 29, 2021Publication date: September 29, 2022Applicant: TOSHIBA TEC KABUSHIKI KAISHAInventors: Haru HIKITA, Sou MIYAZAKI, Hiroyo TANAKA, Kazuhiro OGURA, Satoshi OYAMA, Tatsuya INAGI, Masaki NARAHASHI
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Publication number: 20220309472Abstract: According to an embodiment, a portable terminal provides maintenance information to a maintenance server that manages the maintenance information. The portable terminal acquires the maintenance information from an external recording medium. The portable terminal acquires, from the maintenance server, rank information indicating a transmission priority defined for the maintenance information. The portable terminal determines, in accordance with a type of a communication line that can be used by a communication device and the rank information, whether to transmit the maintenance information.Type: ApplicationFiled: December 13, 2021Publication date: September 29, 2022Inventors: Kazuhiro OGURA, Tatsuya INAGI, Hiroyo TANAKA, Masaki NARAHASHI
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Publication number: 20220182510Abstract: An image processing apparatus includes a display device and a processor. The processor is configured to generate a first screen for display on the display device and on which one of a plurality of malfunctioning part candidates of the image processing apparatus and one of a plurality of timings at which a particular sound was output by the image processing apparatus that malfunctioned, are selectable, when a first malfunctioning part candidate and a first timing are selected on the first screen, generate a second screen for display on the display device and on which one or more reference sounds corresponding to the particular sound are selectable, and when one of the reference sounds is selected on the second screen, generate error information indicating the first malfunctioning part candidate and the selected reference sound.Type: ApplicationFiled: February 23, 2022Publication date: June 9, 2022Inventors: Sou MIYAZAKI, Hiroyo TANAKA, Kazuhiro OGURA, Masaki NARAHASHI, Satoshi OYAMA, Tatsuya INAGI
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Patent number: 11297201Abstract: An image processing apparatus includes a display, a network interface, and a processor. The processor is configured to generate a first screen on which at least one malfunctioning part candidate of the apparatus is presented in a selectable manner, and control the interface to transmit error information corresponding to a selected malfunctioning part candidate to another apparatus. When a first malfunctioning part candidate corresponding to a particular sound output by the image processing apparatus that is not working properly is selected on the first screen, the processor generates a second screen on which one or more reference sounds potentially corresponding to the particular sound are presented in a selectable manner. When a reference sound is selected as corresponding to the particular sound on the second screen, the processor includes sound information corresponding to the selected reference sound in the error information.Type: GrantFiled: February 22, 2021Date of Patent: April 5, 2022Assignee: TOSHIBA TEC KABUSHIKI KAISHAInventors: Sou Miyazaki, Hiroyo Tanaka, Kazuhiro Ogura, Masaki Narahashi, Satoshi Oyama, Tatsuya Inagi
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Publication number: 20220070311Abstract: A maintenance support system includes a network interface, a memory, and a processor configured to, upon receipt of first information indicating a status of a first apparatus via the network interface, store the first information in the memory, upon receipt of second information indicating a status of a second apparatus via the network interface, store the second information in the memory, and determine a priority of on-site maintenance between the first and second apparatuses based on the first and second information stored in the memory.Type: ApplicationFiled: October 12, 2021Publication date: March 3, 2022Inventors: Sou MIYAZAKI, Hiroyo TANAKA, Kazuhiro OGURA, Masaki NARAHASHI, Satoshi OYAMA
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Publication number: 20220053101Abstract: A maintenance support device includes a memory that stores data of a maintenance manual that describes a first maintenance work to be performed to resolve a failure of an image processing apparatus, and a processor configured to acquire, and store in the memory, work result information corresponding to a second maintenance work that has been performed to resolve the failure of the image processing apparatus, and generate additional information based on the acquired work result information and store in the memory the additional information in association with the data of the maintenance manual.Type: ApplicationFiled: October 28, 2021Publication date: February 17, 2022Inventors: Kazuhiro OGURA, Hiroyo TANAKA, Masaki NARAHASHI, Sou MIYAZAKI, Satoshi OYAMA
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Patent number: 11249702Abstract: A management system includes an information processing apparatus that stores management information about cartridges that store consumables and is configured to update the stored management information, and an image forming apparatus configured to print an image on a sheet using the consumables stored in an attached cartridge, storing cartridge information about a cartridge that has been previously attached to the image forming apparatus, and configured to, when a cartridge is attached, retrieve cartridge information from the attached cartridge as first cartridge information and the stored cartridge information as second cartridge information, and transmit the first and second cartridge information to the processing apparatus. Upon receipt of the cartridge information, the processing apparatus determines whether the attached cartridge is a refilled cartridge, and if so, updates the management information so that the cartridge is identified as a refilled cartridge.Type: GrantFiled: March 19, 2020Date of Patent: February 15, 2022Assignee: TOSHIBA TEC KABUSHIKI KAISHAInventors: Sou Miyazaki, Hiroyo Tanaka, Kazuhiro Ogura, Masaki Narahashi