Abstract: A method implemented on an augmented reality (AR) device includes receiving an image of a document on the AR device. The image of the document includes one or more areas of obfuscated text. A marker on the document is identified. The marker is associated with an area of obfuscated text on the document. The marker is scanned using the AR device. When the user of the AR device is authenticated, a non-obfuscated image of the text associated with the marker is displayed on the AR device.

Abstract: In an example, a method for implementing a disclosure message requirement may include operations to detect a condition requiring an output of the disclosure message and to control output of the disclosure message, in a communication session that follows a process workflow. The process workflow may be modified to include pausing further actions in the process workflow, outputting of the disclosure message in the communication session, and then resuming actions in the process workflow in response to successfully outputting the entire disclosure message to a customer user. In some examples, the communication session involves a telephone call session between a customer service agent and a customer. In some examples, user interface functions related to the process workflow are disabled and then enabled, to prevent the agent from proceeding in the process workflow for a product or service until the disclosure has been successfully output.

Abstract: A method includes displaying a financial services document on a display screen of an electronic computing device. The financial services document is displayed on a first section of the display screen and on a second section of the display screen. An action is performed on the financial services document on the first section of the display screen without changing the display of the financial services document on the second section of the display screen. An action is performed on the financial services document on the second section of the display screen without changing the display of the financial services document on the first section of the display screen.

Abstract: Techniques are described for powering a chip-enabled card using a wearable computing device. The chip-enabled card is paired with the wearable computing device and a specific signal is generated for the chip-enabled card. When the chip-enabled card is proximate to the wearable computing device, the wearable computing device transmits the specific signal associated with the chip-enabled card through a conducting element in contact with the user's body, through the user's body, and to a touch pad of the chip-enabled card that is also in contact with a portion of the user's body. According to the disclosed techniques, the chip of the chip-enabled card verifies that the received specific signal is associated with the chip-enabled card, and uses the verified specific signal to power subsequent transactions performed by the chip-enabled card. In this way, the chip-enabled card only emits a signal to perform transactions when the user is holding the card.

Abstract: Provided is relative multifactor authentication for interactions between users and one or more entities. Relative multifactor authentication includes monitoring a set of attributes associated with a user during an interaction between the user and the entity. The set of attributes include at least two of a behavioral attribute, a health attribute, a geospatial attribute, and a device attribute. Relative multifactor authentication also include comparing respective parameters of attributes of the set of attributes with expected parameters and determining an authentication status based on the comparison and weighted values assigned to respective attributes of the set of attributes. The user is selectively authenticated to begin to continue the interaction based on the authentication status.

Abstract: A method implemented on a first electronic computing device includes determining available lotteries for a user of the first electronic computing device. The user is authenticated on the first electronic computing device. An area of residence is confirmed for the user. First lotteries that are available in the area of residence of the user are identified. Second lotteries for which the user can qualify are identified. The second lotteries are a subset of the first lotteries. When one or more of the second lotteries are identified, identification information for the second lotteries is sent to a second electronic computing device for display to the user on the second electronic computing device.

Abstract: An electronic computing device includes a processing unit and system memory. The system memory includes instructions which, when executed by the processing unit, cause the electronic computing device to monitor audio from a conversation. One or more keywords are identified from the audio. A context of the conversation is identified from the audio. One or more alerts are displayed on a display screen of the electronic computing device. Each of the one or more alerts corresponds to the context of the conversation. Each of the one or more alerts corresponds to a notification to be communicated to an individual. One of the notifications is obtained. The notification is displayed on the display screen of the electronic computing device.

Abstract: A method implemented on an augmented reality (AR) electronic device includes initiating a security access code software application on the AR electronic device. A user of the AR electronic device is identified. A first electronic computing device at or near a current location of the user is identified. The first electronic computing device is an input device for entry of a security code to permit access to a protected asset. A determination is made as to whether the user is authorized to access the protected asset. When a determination is made that the user is authorized to access the protected asset, a security access code is displayed on the AR electronic device. The security access code permits the user to access the protected asset via the first electronic computing device.

Abstract: Techniques are described for powering a chip-enabled card using a wearable computing device. The chip-enabled card is paired with the wearable computing device and a specific signal is generated for the chip-enabled card. When the chip-enabled card is proximate to the wearable computing device, the wearable computing device transmits the specific signal associated with the chip-enabled card through a conducting element in contact with the user's body, through the user's body, and to a touch pad of the chip-enabled card that is also in contact with a portion of the user's body. According to the disclosed techniques, the chip of the chip-enabled card verifies that the received specific signal is associated with the chip-enabled card, and uses the verified specific signal to power subsequent transactions performed by the chip-enabled card. In this way, the chip-enabled card only emits a signal to perform transactions when the user is holding the card.

Abstract: A method implemented on a first electronic computing device includes determining available lotteries for a user of the first electronic computing device. The user is authenticated on the first electronic computing device. An area of residence is confirmed for the user. First lotteries that are available in the area of residence of the user are identified. Second lotteries for which the user can qualify are identified. The second lotteries are a subset of the first lotteries. When one or more of the second lotteries are identified, identification information for the second lotteries is sent to a second electronic computing device for display to the user on the second electronic computing device.

Abstract: An electronic computing device includes a processing unit and system memory. The system memory includes instructions which, when executed by the processing unit, cause the electronic computing device to monitor audio from a conversation. One or more keywords are identified from the audio. A context of the conversation is identified from the audio. One or more alerts are displayed on a display screen of the electronic computing device. Each of the one or more alerts corresponds to the context of the conversation. Each of the one or more alerts corresponds to a notification to be communicated to an individual. One of the notifications is obtained. The notification is displayed on the display screen of the electronic computing device.

Abstract: A customer service document with an electrical data storage device is provided to deliver customer service information in a secured manner. The data storage device is attached to the customer service document and configured to contain information to be transferred to a customer's data reading device via short-range communication once the data reading device is authenticated. The transferred information can be used by the data reading device in various applications without identity theft concerns.

Abstract: A method implemented on an augmented reality (AR) electronic device includes receiving a request to activate a transaction card account on a transaction card. The transaction card account is activated on the transaction card. A virtual representation of account information corresponding to the transaction card account is displayed on the AR electronic device. The exterior of the transaction card is free of account identifying information.

Abstract: A method implemented on an augmented reality electronic device includes an augmented reality electronic device. A wireless connection is established between the augmented reality device and an automated teller machine (ATM). A user of the augmented reality electronic device is authenticated. After the wireless connection is established and after the user is authenticated, a financial transaction is initiated. Financial information is received from the ATM related to the financial transaction. The financial information is displayed on a display screen of the augmented reality electronic device.

Abstract: A method implemented on an augmented reality (AR) device includes receiving an image of a document on the AR device. The image of the document includes one or more areas of obfuscated text. A marker on the document is identified. The marker is associated with an area of obfuscated text on the document. The marker is scanned using the AR device. When the user of the AR device is authenticated, a non-obfuscated image of the text associated with the marker is displayed on the AR device.

Abstract: In an example, a method for implementing a disclosure message requirement may include operations to detect a condition requiring an output of the disclosure message and to control output of the disclosure message, in a communication session that follows a process workflow. The process workflow may be modified to include pausing further actions in the process workflow, outputting of the disclosure message in the communication session, and then resuming actions in the process workflow in response to successfully outputting the entire disclosure message to a customer user. In some examples, the communication session involves a telephone call session between a customer service agent and a customer. In some examples, user interface functions related to the process workflow are disabled and then enabled, to prevent the agent from proceeding in the process workflow for a product or service until the disclosure has been successfully output.

Abstract: A method implemented on an augmented reality (AR) electronic device includes initiating a security access code software application on the AR electronic device. A user of the AR electronic device is identified. A first electronic computing device at or near a current location of the user is identified. The first electronic computing device is an input device for entry of a security code to permit access to a protected asset. A determination is made as to whether the user is authorized to access the protected asset. When a determination is made that the user is authorized to access the protected asset, a security access code is displayed on the AR electronic device. The security access code permits the user to access the protected asset via the first electronic computing device.

Abstract: A method implemented on an augmented reality (AR) device includes receiving an image of an object at the AR device. The image is displayed on a display screen of the AR device. One or more activating actions are received at the AR device. As a result of the one or more activating actions: the object is identified, an identity of the object is sent to a server computer, information is received from the server computer regarding a percentage of completion towards a goal relating to the object and a representation of the percentage of completion towards the goal relating to the object is visually displayed on the image of the object.

Abstract: A method implemented on an augmented reality (AR) electronic device includes receiving a request to activate a transaction card account on a transaction card. The transaction card account is activated on the transaction card. A virtual representation of account information corresponding to the transaction card account is displayed on the AR electronic device. The exterior of the transaction card is free of account identifying information.