Patents by Inventor Nancy Ann Book

Nancy Ann Book has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 7418089
    Abstract: A telecommunications service controls and monitors telephone calls by storing at a service control point (SCP) restricted telephone numbers and priority telephone numbers. Upon receiving call data relating to a call between a subscriber telephone number and an outside telephone number, the SCP determines whether the outside telephone number matches the restricted or priority telephone numbers. When the outside telephone number matches a restricted telephone number, the call is terminated and the SCP stores the call data. When the outside telephone number does not match a restricted telephone number, or matches a priority telephone number, the call is connected. The SCP transmits stored call data to a service management system, which is accessible by the subscriber via the Internet or an interactive voice response, for generating reports. The service further includes time schedules for implementing call restrictions and personal identification number for bypassing call restrictions.
    Type: Grant
    Filed: November 1, 2006
    Date of Patent: August 26, 2008
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Dianna Inara Tiliks, Susanne Marie Crockett, Nancy Ann Book, Carol Shifrin Gruchala, John Wesley Moss
  • Publication number: 20080198988
    Abstract: Systems and methods for billing for a query to a network element are disclosed. Generally, data in a database is accessed in response to a query received from a first network element, wherein the data is associated with a data owner. Information is then transmitted to a second network element, wherein the information identifies the first network element and the data owner associated with the accessed data. In some implementations, the first network element includes a service switching point and the second network element includes a billing center.
    Type: Application
    Filed: April 24, 2008
    Publication date: August 21, 2008
    Inventors: Nancy Ann Book, James Daniel Kovarik, Martha Lynda Marek, Thomas Joseph McBlain, Ronald Stephen Urban
  • Patent number: 7406160
    Abstract: The preferred embodiments described herein include a method and system for billing for the use of a service control point (“SCP”). In one presently preferred embodiment, an SCP receives a query from a service switching point (“SSP”) and accesses data in a database in response to the query. The accessed data is associated with a data owner. The SCP tracks that the SSP sent the query and that the data owner's data was accessed in response to the query. After a plurality of queries have been received and tracked, the SCP creates a billing record and sends it to a billing center. Using the billing record, the billing center can charge the SSP for the use of the SCP. These preferred embodiments provide an efficient way for charging for the usage of an SCP, especially when the SSP querying the SCP is owned by a different telecommunications company.
    Type: Grant
    Filed: June 19, 2003
    Date of Patent: July 29, 2008
    Assignee: AT&T Knowledge Ventures, LP
    Inventors: Nancy Ann Book, James Daniel Kovarik, Martha Lynda Marek, Thomas Joseph McBlain, Ronald Stephen Urban
  • Patent number: 7403603
    Abstract: A telecommunications service translates an abbreviated dialing code into a toll free number, routes the call to an interexchange carrier, and manages the billing associated with the call. A billing system processes the billing such that a subscriber of the abbreviated dialing code service is billed for the call rather than a calling party.
    Type: Grant
    Filed: May 19, 2006
    Date of Patent: July 22, 2008
    Assignees: AT&T Services, Inc., AT&T Teleholdings, Inc.
    Inventors: Dianna Inara Tiliks, Carol Shifrin Gruchala, Susanne Marie Crockett, Nancy Ann Book, John Wesley Moss, Thomas Joseph McBlain, Gordon Lynn Blumenschein, William M. Moy, Kenneth Robert Stroud
  • Publication number: 20080152119
    Abstract: A network node in a communications network collects communication information. The network node collects, when an attempt is made to establish a network connection between a source and a destination, information related to the network connection and either or both of the source and the destination. A report is generated based on the information and at least a portion of the report is forwarded to a user. The report includes information for established network connections and information for unsuccessful attempts to establish network connections.
    Type: Application
    Filed: March 11, 2008
    Publication date: June 26, 2008
    Applicant: AT&T KNOWLEDGE VENTURES, L.P.
    Inventors: Dianna Inara Tiliks, Nancy Ann Book, Susanne Marie Crockett, Carol Shifrin Gruchala, John Wesley Moss, Thomas Joseph McBlain, Gordon Lynn Blumenschein, James Daniel Kovarik, Barbara Jablonski, Douglas Marshall, Jayson Anthony O'Neill, Matthew D. Brooks
  • Patent number: 7391859
    Abstract: A method and system are disclosed for providing an enhanced call waiting message to a customer when the customer is busy on a previous call and receives a current call. The call waiting message preferably includes a call waiting indicator and an audible representation of information associated with a current calling party. The call waiting message alerts the customer that a current call is waiting and provides the customer with information that assists the customer in deciding whether or not to take the current call. The call waiting indicator and the information associated with a current calling party are automatically transmitted to the customer without any customer commands.
    Type: Grant
    Filed: July 23, 2003
    Date of Patent: June 24, 2008
    Assignee: SBC Properties, L.P.
    Inventors: Susanne Marie Crockett, James Thomas Maciejewski, Claude Lee Harrington, Nancy Ann Book, Mary Louise Hardzinski, Robert Wesley Bossemeyer, Jr., Thomas Joseph McBlain
  • Patent number: 7388952
    Abstract: A system and method for providing information about a calling party to a called party is disclosed. Generally, a network element obtains information about a calling party when a telephone line of a called party is busy. The network element notifies the called party that the calling party is attempting to contact the called party and transmits an audible version of the information about the calling party to the called party without receiving an input from the called party.
    Type: Grant
    Filed: October 10, 2006
    Date of Patent: June 17, 2008
    Assignee: AT&T Knowledge Ventures, LP
    Inventors: James Thomas Maciejewski, Claude Lee Harrington, Nancy Ann Book, Mary Louise Hardzinski, Robert Wesley Bossemeyer, Jr., Susanne Marie Crockett, Thomas Joseph McBlain
  • Patent number: 7366292
    Abstract: The present invention relates to a service for providing call reports to a subscriber related to non-answered calls for calls attempted between at least two parties. Using telecommunications switch triggers, call status related to answered, busy, and unanswered calls is collected in a record and used to populate a report. The report is then provided to a report formatter that formats the report so that it is suitable for presentation to a subscriber. The reported call information can be provided to the report formatter in near real time.
    Type: Grant
    Filed: November 2, 2001
    Date of Patent: April 29, 2008
    Assignee: AT&T Knowledge Ventures, L.P.
    Inventors: Dianna Inara Tiliks, Nancy Ann Book, Susanne Marie Crockett, Carol Shifrin Gruchala, John Wesley Moss, Thomas Joseph McBlain, Gordon Lynn Blumenschein, James Daniel Kovarik, Barbara Jablonski, Douglas Marshall, Jayson Anthony O'Neill, Matthew D. Brooks
  • Patent number: 7340043
    Abstract: An advanced intelligent network (AIN) telephony service provided in a public switched telephone network (PSTN) is controlled based on instructions from a subscriber, browsing a packet switched data network using a voice browser. A voice extensible markup language (VXML) platform is connected to a web server and a service control point (SCP). The web server stores announcements that can be easily created and modified by a subscriber. When the VXML platform receives an announcement ID from the SCP, the VXML platform determines a location where the announcement is stored based on the ID, and then plays the remotely stored announcement. Thus, the announcements can be easily changed without affecting the SCP and other AIN network elements.
    Type: Grant
    Filed: March 24, 2004
    Date of Patent: March 4, 2008
    Assignee: AT&T Knowledge Ventures, L.P.
    Inventors: Susanne Marie Crockett, Nancy Ann Book
  • Patent number: 7333599
    Abstract: All calls terminating to a customer's directory number are intercepted. If caller identification information can be presented, the call is forwarded to a service node for disposition. The service node reconfigures signaling information of the call so that the call is not intercepted, then forwards the call to the subscriber's telephone. When the call is answered, the service node states the name or telephone number of the calling party which has been retrieved from the signaling information. The caller can decide whether to take the call, deny the call, send the call to voice mail or send a sales refusal message or other disposition option.
    Type: Grant
    Filed: January 12, 2006
    Date of Patent: February 19, 2008
    Assignee: AT&T Knowledge Ventures, L.P.
    Inventors: John Wesley Moss, Thomas Joseph McBlain, Dianna Inara Tiliks, Nancy Ann Book, Susanne Marie Crockett, Carol Shifrin Gruchala
  • Patent number: 7272219
    Abstract: A system and method deliver audible caller identification information when standard Caller ID information is invalid or can not be provided, even when the called party connects to the network by private trunk group facilities. In one disclosed embodiment, a trunk group trigger associated with the called communication station is encountered, launching a termination attempt query. If standard caller identification information can not be provided for the calling party, the call will be routed to a privacy service to obtain the audible caller identification information.
    Type: Grant
    Filed: August 31, 2004
    Date of Patent: September 18, 2007
    Assignee: AT&T Knowledge Ventures, L.P.
    Inventors: John Wesley Moss, Dianna Inara Tiliks, Susanne Marie Crockett, Carol Shifrin Gruchala, Nancy Ann Book
  • Patent number: 7242754
    Abstract: A system and method include implementing and accessing a subscriber's telecommunications services, using a graphical user interface (GUI) via the Internet, and an interactive voice response (IVR) system via the public switched telecommunications network (PSTN). The system and method enable a subscriber to review, schedule and modify call forwarding information stored and implemented by a service control point (SCP) through a common server from any dual tone multi-frequency (DTMF) telephone and IVR system via the PSTN or any GUI and Web client via the Internet. The subscriber is able to build and edit call forwarding data, such as a scheduler and priority and rejection screening lists, by the GUI via the Internet for subsequent implementation.
    Type: Grant
    Filed: May 12, 2003
    Date of Patent: July 10, 2007
    Assignee: AT&T Labs, Inc.
    Inventors: Thomas Lee Adams, Xiaolian Yang Bi, Gordon Lynn Blumenschein, Nancy Ann Book, Rodney T Brand, Susanne Marie Crockett, Laura Kay Culli, Mary Louise Hardzinski, Michael Albert Machacek, Thomas Joseph McBlain, John Wesley Moss, Stephen Mark Mueller, Karen Jeanne Pelletier, Richard Everett Sabinson, Paul Wilczynski, Elizabeth Goldwyn Gibson
  • Patent number: 7227931
    Abstract: A method and system provide enhanced caller identification information to a called party. The system determines whether or not standard caller identification information associated with a calling party can be provided to the called party. The system preferably determines whether the standard caller identification information is unavailable, incomplete or has been blocked. When the system determines that the standard caller identification information cannot be provided, the system transmits a request for audible caller identification information to the calling party. If the calling party provides the requested audible caller identification information, the audible caller identification information is transmitted to the called party. The called party is thus provided with information about the calling party that can assist the called party in deciding whether or not to answer the call.
    Type: Grant
    Filed: October 10, 2000
    Date of Patent: June 5, 2007
    Assignee: SBC Holdings Properties, L.P.
    Inventors: Teresa Farias Latter, Nancy Ann Book, Mary Louise Hardzinski, James Thomas Maciejewski, John Wesley Moss, Thomas Joseph McBlain, Steven Darrell Benfield, Robin Denise Brady, Walden Blaine Crabtree, Jr., Tracy Lynn Kato, Brian Scott Utesch
  • Patent number: 7155001
    Abstract: A telecommunications service controls and monitors telephone calls by storing at a service control point (SCP) restricted telephone numbers and priority telephone numbers. Upon receiving call data relating to a call between a subscriber telephone number and an outside telephone number, the SCP determines whether the outside telephone number matches the restricted or priority telephone numbers. When the outside telephone number matches a restricted telephone number, the call is terminated and the SCP stores the call data. When the outside telephone number does not match a restricted telephone number, or matches a priority telephone number, the call is connected. The SCP transmits stored call data to a service management system, which is accessible by the subscriber via the Internet or an interactive voice response, for generating reports. The service further includes time schedules for implementing call restrictions and personal identification number for bypassing call restrictions.
    Type: Grant
    Filed: October 24, 2001
    Date of Patent: December 26, 2006
    Assignee: SBC Properties, L.P.
    Inventors: Dianna Inara Tiliks, Susanne Marie Crockett, Nancy Ann Book, Carol Shifrin Gruchala, John Wesley Moss
  • Patent number: 7139383
    Abstract: A method and system are disclosed for providing an enhanced call waiting message to a customer when the customer is busy on a previous call and receives a current call. The call waiting message preferably includes a call waiting indicator and an audible representation of information associated with a current calling party. The call waiting message alerts the customer that a current call is waiting and provides the customer with information that assists the customer in deciding whether or not to take the current call. The call waiting indicator and the information associated with a current calling party are automatically transmitted to the customer without any customer commands.
    Type: Grant
    Filed: October 29, 2004
    Date of Patent: November 21, 2006
    Assignee: SBC Properties, L.P.
    Inventors: James Thomas Maciejewski, Claude Lee Harrington, Nancy Ann Book, Mary Louise Hardzinski, Robert Wesley Bossemeyer, Jr., Susanne Marie Crockett, Thomas Joseph McBlain
  • Patent number: 7095832
    Abstract: A telecommunications service translates an abbreviated dialing code into a toll free number, routes the call to an interexchange carrier, and manages the billing associated with the call. A billing system processes the billing such that a subscriber of the abbreviated dialing code service is billed for the call rather than a calling party.
    Type: Grant
    Filed: September 8, 2004
    Date of Patent: August 22, 2006
    Assignees: Ameritech Corporation, SBC Services, Inc.
    Inventors: Dianna Inara Tiliks, Carol Shifrin Gruchala, Susanne Marie Crockett, Nancy Ann Book, John Wesley Moss, Thomas Joseph McBlain, Gordon Lynn Blumenschein, William M. Moy, Kenneth Robert Stroud
  • Patent number: 7095833
    Abstract: A telecommunications service implements an account code reporting feature by storing an account code associated with a subscriber at a service control point (SCP) in the public switched telephone network (PSTN). When a call is initiated from the subscriber's terminal, the SCP receives outgoing call data, including the subscriber's telephone number, a called party number and an account code entered from the subscriber's terminal. The SCP determines whether the call is subject to the account code reporting service and, if so, stores the call data. The SCP transmits the call data to a service management system accessible by the subscriber via a graphical user interface through a packet switched data network and an interactive voice response through the PSTN. The call is subject to the account code reporting service when the called party number is in the same local access and transport area as the subscriber's telephone number.
    Type: Grant
    Filed: June 30, 2004
    Date of Patent: August 22, 2006
    Assignee: SBC Properties, L.P.
    Inventors: Dianna Inara Tiliks, Carol Shifrin Gruchala, Susanne Marie Crockett, John Wesley Moss, Nancy Ann Book, William M Moy
  • Patent number: 7068761
    Abstract: The present method and system enable a called party to cancel an unwanted call and send a message to the calling party. The method and system are activated in response to a plurality of inputs provided by the called party. In response to the input provided by the called party, a custom or a standard message can be transmitted to the calling party. A confirmation message can also be transmitted to the called party. The method and system can be implemented in conjunction with other systems that are also activated in response to an input from the called party.
    Type: Grant
    Filed: March 29, 2004
    Date of Patent: June 27, 2006
    Assignee: SBC Properties, L.P.
    Inventors: Teresa Farias Latter, Nancy Ann Book, Mary Louise Hardzinski, James Thomas Maciejewski, Thomas Joseph McBlain, Diana Inara Tiliks, Paul R. Wilczynski
  • Patent number: 7046785
    Abstract: A method of obtaining subscriber identification information using a subscriber number input by a customer calling a subscriber identification information service is provided. A switch recognizes a shortened telephone number provided by the customer and connects the customer to a peripheral network system. The customer provides the unrecognized subscriber number and the number is used to search a memory for corresponding subscriber identification information. If the information is available for the customer, the information is forwarded to the customer. If the information is unavailable for the customer, the customer is informed that the information is unavailable.
    Type: Grant
    Filed: July 24, 2002
    Date of Patent: May 16, 2006
    Assignee: SBC Properties, L.P.
    Inventors: Tana Marie Sweeney, Nancy Ann Book, Carol Shifrin Gruchala, Dianna Inara Tiliks
  • Patent number: 7010113
    Abstract: All calls terminating to a customer's directory number are intercepted. If caller identification information can be presented, the call is forwarded to a service node for disposition. The service node reconfigures signaling information of the call so that the call is not intercepted, then forwards the call to the subscriber's telephone. When the call is answered, the service node states the name or telephone number of the calling party which has been retrieved from the signaling information. The caller can decide whether to take the call, deny the call, send the call to voice mail or send a sales refusal message or other disposition option.
    Type: Grant
    Filed: December 27, 2001
    Date of Patent: March 7, 2006
    Assignee: SBC Properties, L.P.
    Inventors: John Wesley Moss, Thomas Joseph McBlain, Dianna Inara Tiliks, Nancy Ann Book, Susanne Marie Crockett, Carol Shifrin Gruchala