Patents by Inventor Nancy Ann Book

Nancy Ann Book has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20030123631
    Abstract: All calls terminating to a customer's directory number are intercepted. If caller identification information can be presented, the call is forwarded to a service node for disposition. The service node reconfigures signaling information of the call so that the call is not intercepted, then forwards the call to the subscriber's telephone. When the call is answered, the service node states the name or telephone number of the calling party which has been retrieved from the signaling information. The caller can decide whether to take the call, deny the call, send the call to voice mail or send a sales refusal message or other disposition option.
    Type: Application
    Filed: December 27, 2001
    Publication date: July 3, 2003
    Inventors: John Wesley Moss, Thomas Joseph McBlain, Dianna Inara Tiliks, Nancy Ann Book, Susanne Marie Crockett, Carol Shifrin Gruchala
  • Publication number: 20030123630
    Abstract: A system and method deliver audible caller identification information when standard Caller ID information is invalid or can not be provided, even when the called party connects to the network by private trunk group facilities. In one disclosed embodiment, a trunk group trigger associated with the called communication station is encountered, launching a termination attempt query. If standard caller identification information can not be provided for the calling party, the call will be routed to a privacy service to obtain the audible caller identification information.
    Type: Application
    Filed: December 21, 2001
    Publication date: July 3, 2003
    Inventors: John Wesley Moss, Dianna Inara Tiliks, Susanna Marie Crockett, Carol Shifrin Gruchala, Nancy Ann Book
  • Publication number: 20030118168
    Abstract: A method and system are disclosed for providing an announcement to a calling party when the calling party calls a disconnected telephone number of a called party. Calling party information is provided for a determined disconnected telephone number of the called party. The information can include information about a telephone number of the calling party. An announcement is played to the calling party in accordance with the information. For example, one type of announcement is played if a telephone number of the calling party is included in the information. Otherwise an alternate announcement can be provided to the calling party.
    Type: Application
    Filed: December 20, 2001
    Publication date: June 26, 2003
    Inventors: Susanne Marie Crockett, John Wesley Moss, Nancy Ann Book, Carol Shifrin Gruchala, Dianna Inara Tiliks, Paul H. Vlasek
  • Publication number: 20030099342
    Abstract: A telecommunications service translates an abbreviated dialing code into a toll free number, routes the call to an interexchange carrier, and manages the billing associated with the call. A billing system processes the billing such that a subscriber of the abbreviated dialing code service is billed for the call rather than a calling party.
    Type: Application
    Filed: November 28, 2001
    Publication date: May 29, 2003
    Applicant: SBC TECHNOLOGY RESOURCES, Inc.
    Inventors: Dianna Inara Tiliks, Carol Shifrin Gruchala, Susanne Marie Crockett, Nancy Ann Book, John Wesley Moss, Thomas Joseph McBlain, Gordon Lynn Blumenschein, William M. Moy, Kenneth Robert Stroud
  • Publication number: 20030095651
    Abstract: A service controls routing of incoming calls to a subscriber's voice mail system by forwarding a call to the subscriber's telephone from a terminating switch through a telecommunications network to an intelligent peripheral, based on instructions from a service control point. The intelligent peripheral queries the caller to select options, including leaving a message, paging the subscriber, and providing a personal identification number (PIN) to connect the call to the subscriber telephone. When leaving a message is selected, the intelligent peripheral connects the call to the voice mail system. When paging is selected, the intelligent peripheral obtains a call back number, disconnects the call and places a second call to the paging system. When connecting the call using a PIN is selected, the intelligent peripheral queries the caller to enter the PIN and, upon receiving an authorized PIN, connects the call to the subscriber telephone via the terminating switch.
    Type: Application
    Filed: November 16, 2001
    Publication date: May 22, 2003
    Applicant: SBC TECHNOLOGY RESOURCES, INC.
    Inventors: Nancy Ann Book, Carol Shifrin Gruchala, Susanne Marie Crockett, Dianna Inara Tiliks, John Wesley Moss, Thomas Joseph McBlain
  • Publication number: 20030091172
    Abstract: A telecommunications service implements an account code reporting feature by storing an account code associated with a subscriber at a service control point (SCP) in the public switched telephone network (PSTN). When a call is initiated from the subscriber's terminal, the SCP receives outgoing call data, including the subscriber's telephone number, a called party number and an account code entered from the subscriber's terminal. The SCP determines whether the call is subject to the account code reporting service and, if so, stores the call data. The SCP transmits the call data to a service management system accessible by the subscriber via a graphical user interface through a packet switched data network and an interactive voice response through the PSTN. The call is subject to the account code reporting service when the called party number is in the same local access and transport area as the subscriber's telephone number.
    Type: Application
    Filed: November 14, 2001
    Publication date: May 15, 2003
    Applicant: SBC TECHNOLOGY RESOURCES, INC
    Inventors: Dianna Inara Tiliks, Carol Shifrin Gruchala, Susanne Marie Crockett, John Wesley Moss, Nancy Ann Book, William M. Moy
  • Publication number: 20030086552
    Abstract: The present invention relates to a service for providing call reports to a subscriber related to non-answered calls for calls attempted between at least two parties. Using telecommunications switch triggers, call status related to answered, busy, and unanswered calls is collected in a record and used to populate a report. The report is then provided to a report formatter that formats the report so that it is suitable for presentation to a subscriber. The reported call information can be provided to the report formatter in near real time.
    Type: Application
    Filed: November 2, 2001
    Publication date: May 8, 2003
    Applicant: SBC. TECHNOLOGY RESOURCES, INC
    Inventors: Dianna Inara Tiliks, Nancy Ann Book, Susanne Marie Crockett, Carol Shifrin Gruchala, John Wesley Moss, Thomas Joseph McBlain, Gordon Lynn Blumenschein, James Daniel Kovarik, Barbara Jablonski, Douglas Marshall, Jayson Anthony O'Neill, Matthew D. Brooks
  • Publication number: 20030076941
    Abstract: A telecommunications service controls and monitors telephone calls by storing at a service control point (SCP) restricted telephone numbers and priority telephone numbers. Upon receiving call data relating to a call between a subscriber telephone number and an outside telephone number, the SCP determines whether the outside telephone number matches the restricted or priority telephone numbers. When the outside telephone number matches a restricted telephone number, the call is terminated and the SCP stores the call data. When the outside telephone number does not match a restricted telephone number, or matches a priority telephone number, the call is connected. The SCP transmits stored call data to a service management system, which is accessible by the subscriber via the Internet or an interactive voice response, for generating reports. The service further includes time schedules for implementing call restrictions and personal identification number for bypassing call restrictions.
    Type: Application
    Filed: October 24, 2001
    Publication date: April 24, 2003
    Applicant: SBC TECHNOLOGY RESOURCES, Inc.
    Inventors: Dianna Inara Tiliks, Susanne Marie Crockett, Nancy Ann Book, Carol Shifrin Gruchala, John Wesley Moss
  • Publication number: 20030039336
    Abstract: The present method and system enable a called party to cancel an unwanted call and send a message to the calling party. The method and system are activated in response to a plurality of inputs provided by the called party. In response to the input provided by the called party, a custom or a standard message can be transmitted to the calling party. A confirmation message can also be transmitted to the called party. The method and system can be implemented in conjunction with other systems that are also activated in response to an input from the called party.
    Type: Application
    Filed: July 30, 2002
    Publication date: February 27, 2003
    Applicant: Ameritech Corporation
    Inventors: Teresa F. Latter, Nancy Ann Book, Mary Louise Hardzinski, James Thomas Maciejewski, Thomas Joseph McBlain, Dianna Inara Tiliks, Paul R. Wilczynski
  • Patent number: 6453019
    Abstract: The present method and system enable a called party to cancel an unwanted call and send a message to the calling party. The method and system are activated in response to a plurality of inputs provided by the called party. In response to the input provided by the called party, a custom or a standard message can be transmitted to the calling party. A confirmation message can also be transmitted to the called party. The method and system can be implemented in conjunction with other systems that are also activated in response to an input from the called party.
    Type: Grant
    Filed: March 2, 1999
    Date of Patent: September 17, 2002
    Assignee: Ameritech Corp.
    Inventors: Teresa Farias Latter, Nancy Ann Book, Mary Louise Hardzinski, James Thomas Maciejewski, Thomas Joseph McBlain, Diana Inara Tiliks, Paul R. Wilczynski
  • Publication number: 20020090071
    Abstract: The preferred embodiments described herein include a method and system for billing for the use of a service control point (“SCP”). In one presently preferred embodiment, an SCP receives a query from a service switching point (“SSP”) and accesses data in a database in response to the query. The accessed data is associated with a data owner. The SCP tracks that the SSP sent the query and that the data owner's data was accessed in response to the query. After a plurality of queries have been received and tracked, the SCP creates a billing record and sends it to a billing center. Using the billing record, the billing center can charge the SSP for the use of the SCP. These preferred embodiments provide an efficient way for charging for the usage of an SCP, especially when the SSP querying the SCP is owned by a different telecommunications company.
    Type: Application
    Filed: November 30, 2001
    Publication date: July 11, 2002
    Inventors: Nancy Ann Book, James Daniel Kovarik, Martha Lynda Marek, Thomas Joseph McBlain, Ronald Stephen Urban
  • Patent number: 6366655
    Abstract: The preferred embodiments described herein include a method and system for billing for the use of a service control point (“SCP”). In one presently preferred embodiment, an SCP receives a query from a service switching point (“SSP”) and accesses data in a database in response to the query. The accessed data is associated with a data owner. The SCP tracks that the SSP sent the query and that the data owner's data was accessed in response to the query. After a plurality of queries have been received and tracked, the SCP creates a billing record and sends it to a billing center. Using the billing record, the billing center can charge the SSP for the use of the SCP. These preferred embodiments provide an efficient way for charging for the usage of an SCP, especially when the SSP querying the SCP is owned by a different telecommunications company.
    Type: Grant
    Filed: August 23, 1999
    Date of Patent: April 2, 2002
    Assignee: Ameritech Corporation
    Inventors: Nancy Ann Book, James Daniel Kovarik, Martha Lynda Marek, Thomas Joseph McBlain, Ronald Stephen Urban
  • Publication number: 20010016036
    Abstract: A method and system provide enhanced caller identification information to a called party. The system determines whether or not standard caller identification information associated with a calling party can be provided to the called party. The system preferably determines whether the standard caller identification information is unavailable, incomplete or has been blocked. When the system determines that the standard caller identification information cannot be provided, the system transmits a request for audible caller identification information to the calling party. If the calling party provides the requested audible caller identification information, the audible caller identification information is transmitted to the called party. The called party is thus provided with information about the calling party that can assist the called party in deciding whether or not to answer the call.
    Type: Application
    Filed: July 24, 1998
    Publication date: August 23, 2001
    Inventors: TERESA FARIAS LATTER, NANCY ANN BOOK, MARY LOUISE HARDZINSKI, JAMES THOMAS MACIEJEWSKI, THOMAS JOSEPH MCBLAIN, JOHN WESLEY MOSS
  • Patent number: 6219414
    Abstract: A method and system are disclosed for providing an enhanced call waiting message to a customer when the customer is busy on a previous call and receives a current call. The call waiting message preferably includes a call waiting indicator and an audible representation of information associated with a current calling party. The call waiting message alerts the customer that a current call is waiting and provides the customer with information that assists the customer in deciding whether or not to take the current call. The call waiting indicator and the information associated with a current calling party are automatically transmitted to the customer without any customer commands.
    Type: Grant
    Filed: March 19, 1998
    Date of Patent: April 17, 2001
    Assignee: Ameritech Corporation
    Inventors: James Thomas Maciejewski, Claude Lee Harrington, Nancy Ann Book, Mary Louise Hardzinski, Robert Wesley Bossemeyer, Jr.
  • Patent number: 6178232
    Abstract: A method and system provide enhanced caller identification information to a called party. The system determines whether or not standard caller identification information associated with a calling party can be provided to the called party. The system preferably determines whether the standard caller identification information is unavailable, incomplete or has been blocked. When the system determines that the standard caller identification information cannot be provided, the system transmits a request for audible caller identification information to the calling party. If the calling party provides the requested audible caller identification information, the audible caller identification information is transmitted to the called party. The called party is thus provided with information about the calling party that can assist the called party in deciding whether or not to answer the call.
    Type: Grant
    Filed: July 24, 1998
    Date of Patent: January 23, 2001
    Assignees: Ameritech Corporation, Northern Telecom Limited
    Inventors: Teresa Farias Latter, Nancy Ann Book, Mary Louise Hardzinski, James Thomas Maciejewski, John Wesley Moss, Thomas Joseph McBlain, Steven Darrell Benfield, Robin Denise Brady, Walden Blaine Crabtree, Jr., Tracy Lynn Kato, Brian Scott Utesch