Abstract: Agents are grouped into skill groups based on the skills of each agent. Simulation are performed for a contact center with multiple queues, where agents from the skill groups are assigned to the queues based on the skills of the skill groups and the skills of the queues. After running the simulations, for each skill group and for each interval, the time each agent spent working using each associated skill is determined, and an average time for each skill is calculated for each interval. The average times are used to create a skill group weight for the skill group for each interval. Later, when the schedule engine is determining an agent placement for one or more intervals, the skill group weights for the intervals are used to calculate a score for the queues based on different agent placements. The placement with the best score (e.g., lowest) is implemented.

Abstract: A wakeboat has a hull, the hull forming a wake when moving forward in the water, with a left quiet region and a right quiet region in the wake. The hull may exhibit rotation around one or more of its roll, pitch, and yaw axes which affects the quiet regions in the wake. A gyroscope supported in the hull may be used to rotate the hull around one or more axes. Such rotation may be used to create a surf left and/or surf right configuration, and measured via one or more sensors. Other systems and methods are also provided.

Abstract: A method for estimating a position or height of a leak within at least a part of a water system, the method comprising the use of two pressure sensors and a pump, wherein one of the two pressure sensors is located towards a top of the part of the water system being tested and the other pressure sensor is located towards a bottom of the part of the water system being tested, the pump being for enabling maintenance of a volume of air above the water level within the water system at a pressure greater than atmospheric to make the water in the water system pressurised, the method comprising closing all known water usage taps within the part of the water system to be tested, isolating the part of the water system (50) from its replacement water source, checking the pressures on the sensors and elevating the pressure of the volume of air if needed to pressurise the water system and determining the difference between the pressures sensed by two pressure sensors to determine a head of the water within the system, the

Abstract: Dialog based testing is performed in conjunction with a three-dimensional (3D) virtual reality (VR) system including at least one loudspeaker, a microphone, and a 3D VR headset having a display for displaying 3D VR video and a gaze tracker integrated with the headset. The dialog based testing includes: rendering a 3D avatar via the display of the 3D VR headset; engaging in a dialog including causing the rendered 3D avatar to make utterances in accordance with the branching dialog script and receiving responses to the utterances from a test subject wearing the 3D VR headset including at least verbal responses received via the microphone and gaze activity recorded by the gaze tracker and traversing the branching dialog script including selecting branches of the branching dialog script based at least on the verbal responses received via the microphone; and grading the test subject based on the responses.

Abstract: An automatic dishwasher can include a tub having a bottom and at least partially defining an open face treating chamber, a base supporting the bottom of the tub and defining a mechanical area beneath the bottom of the tub, at least one sprayer emitting liquid into the treating chamber, and a rotating inlet filter assembly fluidly coupling the treating chamber to the at least one sprayer. A mounting bracket can be provided to secure the rotating inlet filter assembly to the base.

Abstract: A vehicle restraining mechanism for a loading dock system includes a restraint assembly having a barricade member that is rotationally operable between a stored position, a blocking position and a verification position. The barricade member in the blocking position selectively secures a vehicle relative to a wall of a loading dock. A linear actuator laterally operates the barricade member along a linear path of travel that is generally perpendicular to a rotational axis of the barricade member. A sensor is in communication with at least one of the linear actuator and the barricade member. The sensor and the linear actuator cooperate to position the barricade member relative to a rear impact guard of a vehicle that is parked at the loading dock.

Abstract: A virtual skeleton may be adapted based on a capability profile. The virtual skeleton adapted based on a capability profile may be generated from a master virtual skeleton. The adapted virtual skeleton may be less complex than the master virtual skeleton. The adapted virtual skeleton may include fewer virtual skeletal joints than a number of virtual skeletal joints associated with the master virtual skeleton.

Abstract: A dishwasher includes a tub at least partially defining a treating chamber, at least one dish rack in the treating chamber, and a rack height adjustment assembly. The rack height adjustment assembly includes an adjuster plate slidably coupled to the at least one dish rack and fixed vertically relative to the tub, the adjuster plate including at least one adjuster detent, a locking lever having a catch end that is biased to engage the adjuster detent to hold the dish rack in place in either a lowered or raised position, the locking lever being pivotally movable relative to the at least one dish rack between an engaging position where the catch end engages the adjuster detent and a release position where the catch end does not engage the adjuster detent and the dish rack is vertically movable between the lowered and raised positions, and an actuator configured to move the locking lever to the release position when the actuator is moved from an undepressed position to a depressed position.

Abstract: A method for testing for a possible water leak in at least a part of a water system, comprising: closing all known water usage taps (42) within the part of the water system to be tested; closing at least one stop cock (14) or valve of the water system to isolate the part of the water system from its replacement water source (12) (or sources), and any external replacement pressure source (or sources); and then a) detecting a first pressure PO within the isolated part of the water system at a sensor (62, 48) connected to the part of the water system, waiting a period of time t and then detecting a second pressure within the isolated part of the water system at that sensor (62, 48); and b) releasing a volume of water VR from the water system out of the isolated part of the water system via a vent (42) in the isolated part of the water system, before then closing the vent (42), step b) further comprising detecting the pressures either side of that release at that sensor (62, 48); using the pressure drop caused by

Abstract: An air cleaner arrangement or assembly is provided. The air cleaner arrangement includes a serviceable filter cartridge. The air cleaner assembly also includes an arrangement for positioning the filter cartridge into a preferred, sealing, orientation and for securing the filter cartridge in that location. Preferred serviceable filter cartridges are provided, as well as methods of assembly and use.

Abstract: A method and assembly for conveying heat from a heat exchanger having a housing defining a fluid pathway including at least one fluid passageway leading from an inlet port of the heat exchanger to an outlet port of the heat exchanger, the housing have a first side and a second side, opposite the first side where the housing includes at least one aperture extending through the housing from the first side to the second side and where the aperture is fluidly separate from the fluid pathway and heat from liquid flowing through the fluid pathway is transferred via at least one of conduction or convection to the housing.

Abstract: A wakeboat has a hull, the hull forming a wake when moving forward in the water, with a left quiet region and a right quiet region in the wake. The hull may exhibit rotation around one or more of its roll, pitch, and yaw axes which affects the quiet regions in the wake. A gyroscope supported in the hull may be used to rotate the hull around one or more axes. Such rotation may be used to create a surf left and/or surf right configuration, and measured via one or more sensors. Other systems and methods are also provided.

Abstract: A dishwasher includes a tub at least partially defining a treating chamber, at least one dish rack in the treating chamber, and a rack height adjustment assembly. The rack height adjustment assembly includes an adjuster plate slidably coupled to the at least one dish rack and fixed vertically relative to the tub, the adjuster plate including at least one adjuster detent, a locking lever having a catch end that is biased to engage the adjuster detent to hold the dish rack in place in either a lowered or raised position, the locking lever being pivotally movable relative to the at least one dish rack between an engaging position where the catch end engages the adjuster detent and a release position where the catch end does not engage the adjuster detent and the dish rack is vertically movable between the lowered and raised positions, and an actuator configured to move the locking lever to the release position when the actuator is moved from an undepressed position to a depressed position.

Abstract: A universal-fit vacuum assisted router hood tool attaches to the router to capture dust and particles generated by the router bit. A generally planar base plate is adapted to mount to the flat base of the router. The base plate has a central opening centered on the axis of the router so that associated router bit protrudes through. A dust collection dome is rotationally positioned in the central opening, and the dome has a central opening at the axis of the router A cuff connector extending out from the dust collection dome to a hose cuff that can receive a hose of a dust extractor. An annular flange within the dome at the top opening prevents dust and particulates from exiting the top opening of the dome.

Abstract: A dishwasher has an interior with a tub and a dish rack slidably attached to the tub. The dish rack has vertically-oriented side rail and a height adjustment system. The adjustment system includes height adjustment mechanisms alongside the walls of the dish rack for vertically shifting the dish rack between lowered and raised positions relative to the tub. Each of the adjustment mechanisms includes an adjuster arm fixed vertically relative to the tub, with a locking boss at the first end, and a locking clip on the adjuster arm having at least one locking tab adapted to couple with the locking boss to prevent the rack from shifting vertically relative to the adjuster arm. The locking clip has a pair of interference ribs engaging a pair of side rails to prevent rotational movement of the rack with respect to the dishwasher.

Abstract: An air cleaner arrangement or assembly is provided. The air cleaner arrangement includes a serviceable filter cartridge. The air cleaner assembly also includes an arrangement for positioning the filter cartridge into a preferred, sealing, orientation and for securing the filter cartridge in that location. Preferred serviceable filter cartridges are provided, as well as methods of assembly and use.

Abstract: A dishwasher includes a tub at least partially defining a treating chamber, at least one dish rack in the treating chamber, and a rack height adjustment assembly. The rack height adjustment assembly includes an adjuster plate slidably coupled to the at least one dish rack and fixed vertically relative to the tub, the adjuster plate including at least one adjuster detent, a locking lever having a catch end that is biased to engage the adjuster detent to hold the dish rack in place in either a lowered or raised position, the locking lever being pivotally movable relative to the at least one dish rack between an engaging position where the catch end engages the adjuster detent and a release position where the catch end does not engage the adjuster detent and the dish rack is vertically movable between the lowered and raised positions, and an actuator configured to move the locking lever to the release position when the actuator is moved from an undepressed position to a depressed position.

Abstract: A wakeboat creates a wake, the performance level of the wake varying depending upon the mass of the wakeboat, the wakeboat including a hull; an engine supported by the hull; a controller supported by the hull; a processor coupled to the controller; a memory coupled to the processor; a sensor configured to measure at least one parameter of the wakeboat, the controller being coupled to the sensor and being configured to receive data from the sensor, the controller being configured to derive the present mass of the wakeboat from said sensor data, the controller being configured to determine the present wake performance level of the wakeboat based on the present mass of the wakeboat; and a display coupled to the controller, the controller being configured to use the display to indicate the present wake performance level of the wakeboat.

Abstract: A dishwasher having a tub at least partially defining a treating chamber, a chassis supporting the tub and defining a space below the tub, a terminal box located within the space and having at least one enclosure wall defining an interior, and a wire connection box located within the interior wherein the wire connection box includes a housing and multiple terminals inset within the housing and wherein the wire connection box is configured to receive an electrical connection for the dishwasher coupled to an electrical mains power line.

Abstract: A method and assembly for conveying heat from a heat exchanger having a housing defining a fluid pathway including at least one fluid passageway leading from an inlet port of the heat exchanger to an outlet port of the heat exchanger, the housing have a first side and a second side, opposite the first side where the housing includes at least one aperture extending through the housing from the first side to the second side and where the aperture is fluidly separate from the fluid pathway and heat from liquid flowing through the fluid pathway is transferred via at least one of conduction or convection to the housing.