Abstract: A portable wash basin device is disclosed. The device includes a sink for receiving fresh water therein for permitting a user thereof to wash. The sink defines an open top for the reception therein of the fresh water so that the user thereof is permitted to wash therein. A container is disposed adjacent to the sink for containing the fresh water and a pump is operably connected to the container for pumping the fresh water from the container into the sink. A lid is secured to the sink such that when the lid is disposed in an open disposition thereof, access to the sink by the user thereof is permitted and when the lid is disposed in a closed disposition thereof, the lid covers the sink.

Abstract: The present invention finds particular applicability for use with large call centers. Force managers are continuously searching for ways to increase the efficiency of their agents. In response to this need, the present invention provides a method of dynamically adjusting work force configuration, such as number of call teams, number of call agents in each call team, and identity of the agents in the call teams, to maintain a desired level of performance and efficiency, as determined by the force managers. To perform this task, an apparatus according to the present invention includes a methodology for monitoring call data, force management variables and performance data, throughout operation of the call center. In addition, the apparatus includes a method for adjusting the workforce configuration in response to the results of the monitoring.

Abstract: A process and composition for treating an animal waste in a waste holding facility to reduce sulfides and enhance efficient degradation of large amounts of organic matter with reduced odor. The process includes administering a probiotic material capable of promoting organic digestion to an animal and maintaining a sulfide gas concentration of less than 10 ppm from a waste produced by the animal. Maintaining a low sulfide gas concentration can be done by adding an innoculum of sulfide-utilizing bacteria to the waste produced by the animal.

Abstract: An antenna designed integral to a windshield holder for a portable communications device is provided. The antenna can be an integral part of the windshield holder or an attachment to it. The windshield holder attaches to the windshield of a vehicle by a securing mount to which is attached an extension. The extension has attached, at a location different from the securing mount, a device mount for a portable communications device. The securing mount, device mount, and extension may all be adjustable for mounting in varying positions and locations. The windshield holder is easily attached and removed from the windshield improving both transportability and security. The antenna connects to the phone by a connector or interface at the phone mount, either automatically, when the portable communications device is inserted in the device mount, or by a separate operation.

Abstract: An electrical connector assembly is disclosed, the assembly comprising: A first connector member having a first terminal portion and a second terminal portion, the second terminal portion movable relative to the first terminal portion; and a second connector member having first and second terminal portions adapted for mating engagement with the first and second terminal portions, respectively, of the first connector member. A lever, preferably an assist lever for drawing the first and second connector members into a fully mated condition, is provided on the first connector member, the lever defining a first position wherein the lever blocks the second terminal portion of the first connector member from movement into mating engagement with the second terminal portion of the second connector member, and a second position, wherein the second terminal portion of the first connector member is movable into mating engagement with the second terminal portion of the second connector member.

Abstract: A method of evaluating call agent efficiency is disclosed that includes the step of collecting agent call handling data for at least one call agent. Agent cost data for the at least one call agent is then collected. A cost based performance indicator for the at least one call agent is determined, at least in part as a function of the agent call handling data and the agent cost data.

Abstract: A process for treating an animal waste in a waste holding facility to reduce sulfides and enhance efficient degradation of large amounts of organic matter with reduced odor. The process includes a first inoculation with sulfide-utilizing bacteria and a second inoculation with organic digesting bacteria and lytic enzymes. The second organic digesting inoculation is performed at a time when the sulfide content of the animal waste in the facility is adequately reduced to support organic digesting bacterial growth and efficient degradation of organic matter.

Abstract: A gaseous fuel pressure regulator includes a moveable diaphragm that subdivides the regulator housing into a pressurized gas chamber and a reference pressure control chamber. A coil spring in the control chamber exerts a control force on the diaphragm in opposition to the gaseous fuel pressure that is to be regulated. The diaphragm is connected to a lever that carries a poppet valve element associated with a gaseous fuel inlet port supplying unregulated pressurized gaseous fuel to the gas chamber. An arcuate baffle structure partially surrounds the inlet port, such that gaseous fuel flow is directed from the inlet port toward the gas chamber central axis, instead of flowing directly from the inlet port to a nearby outlet port.

Abstract: A method and apparatus are described for cutting, drilling, ablating, fusing or altering dental tissues including enamel, dentine, bone, and cementium among others. Far infrared radiation of wavelengths between 2.5 and 3.2 microns are used to selectively affect dental tissue, where the radiation energy density determines whether cutting, fusing or other effects are produced. Either continuous wave or pulsed radiation can be used, a suitable IR source being an Erbium YSGG laser having an output wavelength of 2.79 microns. The exposed dental tissue is removed, fused, or otherwise affected without damage to the surrounding tissues depending on the duration of the exposure.