Abstract: A system and method include a contact center to provide an interaction between a customer and agent. An analytics server connects with the contact center to parse a text of the interaction and determine an intent and a topic of the interaction based on the parsed text. The analytics server determines an implicit survey score for the interaction based on comparing the intent and the topic of the interaction with an intent and a topic of an interaction that was correlated with an explicit survey score.

Abstract: A content application includes one or more content list panels. The content application provides mechanisms that allow the user to easily manage article representations included in the content lists such as adding article representations a content list and editing the items directly in menus associated with the content lists.

Abstract: A mass spectrometer is disclosed comprising an atmospheric pressure interface comprising an ion block or sub-assembly having an internal passage. The atmospheric pressure interface further comprises either an inner sampling cone, a capillary interface or other gas limiting interface. The mass spectrometer comprises a clamp formed from a thermally insulating material and a removable outer gas cone which is slidably inserted into or onto the clamp so that the outer gas cone is retained by the clamp in use. The clamp is arranged and adapted to be pushed by a user into engagement with the ion block or sub-assembly so as to position the outer gas cone adjacent the inner sampling cone, capillary interface or other gas limiting interface so as to secure the outer gas cone to the ion block or sub-assembly and to form a gas tight seal with the ion block or sub-assembly without use of mechanical fasteners.

Abstract: A mass spectrometer or ion mobility spectrometer is disclosed comprising: an ion block (2) for receiving ions; a heater (8) for heating the ion block (2); a vacuum housing (6); and an interface block (4) arranged between the ion block (2) and the vacuum housing (6); wherein the interface block (4) is formed from a polymer. The polymer interface block (4) inhibits the heat transfer from the ion block (2) to the vacuum housing (6) and also electrically isolates the ion block (2) and vacuum housing (6). The interface block (4) further comprises at least one conduit (12) through the body of the interface block (4). This enables gas to be transmitted through the interface block (4) to the ion block (2), and also enables the interface block (4) to be cooled.

Abstract: A probe assembly is disclosed comprising an inlet for receiving an eluent from a chromatography device; an outlet (120) for delivering the eluent to an ion source of a mass spectrometer; and an attachment device (122) for attaching the outlet to the mass spectrometer. The outlet comprises an electrically conductive capillary (124) and an electrically conductive member (129) surrounding at least part of the electrically conductive capillary (124). The electrically conductive member (129) is arranged to receive a voltage upon connection of the attachment device (122) to the mass spectrometer and the electrically conductive member (129) is arranged to provide an electrical connection from the electrically conductive member (129) to the electrically conductive capillary (124).

Abstract: A power connector for a vehicle includes a receptacle with a central opening that can receive a cylindrical connector. Within the central opening is a center contact and a number of electrical contacts arranged in a generally circular configuration around the center contact. The receptacle further includes an extension area on either side of the central opening that holds additional electrical contacts. A pair of covers are configured to open to expose the additional contacts and the center contact with the surrounding circular configuration of contacts. With both covers open, all the contacts in the receptacle are exposed.

Abstract: An image forming apparatus includes a substrate receiving member, a fluid applicator unit, and an air recirculator assembly. The substrate receiving member may selectively receive a substrate. The fluid applicator unit may selectively eject a first set of drops to the substrate received by the substrate receiving member in a print mode and a second set of drops in a maintenance mode. The air recirculater assembly may direct air to form an air barrier across the print zone to redirect at least one of aerosol and particulates from crossing through the air barrier and onto the substrate, to filter the at least one of the aerosol and particulates to form filtered air, and to form the air barrier with the filtered air.

Abstract: An air treatment system having an improved control system. The control system may include a dynamic “dead front” display that varies the display based on mode of operation. The display may include capacitive touch sensors and include an array of capacitive film segments or traces integrated into the display. The control system may include a self-contained electronics module that can be tested and calibrated before installation in the ATS. A dust sensor assembly may be integrated into the electronics module. The front cover may be attached with a mechanical attachment at the top and a magnetic attachment on the bottom. The ATS may include a filter retainer assembly with a rotating clip configured to perform in a cam-like manner to firmly clamp the particulate filter and carbon filter in place.

Abstract: An air treatment system having an improved control system. The control system may include a dynamic “dead front” display that varies the display based on mode of operation. The display may include capacitive touch sensors and include an array of capacitive film segments or traces integrated into the display. The control system may include a self-contained electronics module that can be tested and calibrated before installation in the ATS. A dust sensor assembly may be integrated into the electronics module. The front cover may be attached with a mechanical attachment at the top and a magnetic attachment on the bottom. The ATS may include a filter retainer assembly with a rotating clip configured to perform in a cam-like manner to firmly clamp the particulate filter and carbon filter in place.

Abstract: A test instrument provides suggested next operational step function to provide a user with assistance during testing. A display is provided to show the amount of a project that has been completed, for example as a percentage completed value. Individual test results may be saved to a “fix later” list, which may be later accessed to re-test items that may not have passed on initial testing.

Abstract: An air treatment system having an improved control system. The control system may include a dynamic “dead front” display that varies the display based on mode of operation. The display may include capacitive touch sensors and include an array of capacitive film segments or traces integrated into the display. The control system may include a self-contained electronics module that can be tested and calibrated before installation in the ATS. A dust sensor assembly may be integrated into the electronics module. The front cover may be attached with a mechanical attachment at the top and a magnetic attachment on the bottom. The ATS may include a filter retainer assembly with a rotating clip configured to perform in a cam-like manner to firmly clamp the particulate filter and carbon filter in place.

Abstract: A test instrument provides suggested next operational step function to provide a user with assistance during testing. A display is provided to show the amount of a project that has been completed, for example as a percentage completed value. Individual test results may be saved to a ‘fix later’ list, which may be later accessed to re-test items that may not have passed on initial testing.

Abstract: An inductively-heated applicator system including a heating module and applicator or applicator pen. The heating module includes a dock for seating the applicator. The heating module includes circuitry to selectively generate an electromagnetic field to wirelessly provide energy to the applicator when it is positioned in the dock. The heating module may also include temperature control circuitry to at least one of monitor and control the temperature of the applicator. The applicator pen includes a heating element that may be heated through energy provided by the electromagnetic field. The heating element may be directly inductively heated by the electromagnetic field. The heating element may be a roller element that heats and applies the product. Alternatively, the applicator may include a secondary in which electrical power is induced when the electromagnetic field is present. In this alternative, the power may be applied to the heating element to produce resistive heat.

Abstract: An automated music industry solution for aggregated search and licensing of diverse music catalogs through the use of metadata and algorithmic search technologies connecting the diverse supply of music available for synchronization licenses and the daily demands of music and media professionals.

Abstract: The present disclosure discloses bimetal catalysts.

Abstract: An inductively-heated applicator system including a heating module and applicator or applicator pen. The heating module includes a dock for seating the applicator. The heating module includes circuitry to selectively generate an electromagnetic field to wirelessly provide energy to the applicator when it is positioned in the dock. The heating module may also include temperature control circuitry to at least one of monitor and control the temperature of the applicator. The applicator pen includes a heating element that may be heated through energy provided by the electromagnetic field. The heating element may be directly inductively heated by the electromagnetic field. The heating element may be a roller element that heats and applies the product. Alternatively, the applicator may include a secondary in which electrical power is induced when the electromagnetic field is present. In this alternative, the power may be applied to the heating element to produce resistive heat.

Abstract: Separator assembly for use with printers is described herein. One example separator assembly includes a separator pad movable between a first position and a second position such that the separator pad is to engage a leading edge of a print media in the second position. A cam is rotatable between a third position and a fourth position to move the separator pad from the first to the second position.