NETWORK-BASED MARKETPLACE SERVICE FOR FACILITATING PURCHASES OF BUNDLED SERVICES AND PRODUCTS
An apparatus for facilitating purchases of services and products includes an application server providing a network service and maintaining a service offer database that comprises a plurality of information records respectively associated with a plurality of service offers. Each information record comprises an indication of a primary service, a purchase price, a payment amount for the primary service, and compensation information for the primary service. At least one of the service offers is for a bundled set that includes the primary service and one or more products. Upon being accessed by user operating a client system, the network service is operable to receive an indication of a service offer being selected for purchase by the user, receive purchase information from the user specifying a funding source, and issue a request to the funding source for funds corresponding to the purchase price of the information record associated with the service offer.
This application is a continuation-in-part of U.S. patent application Ser. No. 14/874,004, filed Oct. 2, 2015, which is a continuation of U.S. patent application Ser. No. 14/827,026, filed Aug. 14, 2015, which is a continuation-in-part of U.S. patent application Ser. No. 14/461,209, filed Aug. 15, 2014, which claims the benefit of U.S. Provisional Patent Application Ser. No. 61/866,922, filed Aug. 16, 2013. This application is also a continuation-in-part of U.S. patent application Ser. No. 14/750,081, filed Jun. 25, 2015, which is a continuation-in-part of U.S. patent application Ser. No. 14/461,209, filed Aug. 15, 2014, which claims the benefit of U.S. Provisional Patent Application Ser. No. 61/866,922, filed Aug. 16, 2013. The contents of all of which are incorporated herein in their entirety by reference thereto.
BACKGROUND OF THE INVENTIONExemplary embodiments of the present invention relate to the marketing and facilitating the sale of services and products. More specifically, exemplary embodiments relate to methods and apparatuses for providing a web-based mechanism allowing prospective patients to search for and compare healthcare services and products offered by local providers, including bundled sets of services and sets of one or more services and one or more products, and facilitating prepaid purchases of such healthcare services and products by prospective patients at discounted rates.
The price of healthcare services varies depending on specialty, procedure, and physician practice. In the United States, many patients do not have access to a simple way to shop and compare the price of common medical procedures. Due to the current managed care based payor system in the US, the cost of treatment is often determined by managed care organizations. These managed care organizations have specific formularies for drugs and procedures designed specifically to patients' individual health plans, which restrict the drugs and procedures available to patients in their particular plans. Patients have historically had no access to these price lists or formularies and have had very few tools to assist them in finding and comparing health care services or predetermining the cost of a procedure. Currently prospective patients who chose to compare medical costs are forced to conduct extensive, often inefficient, and time consuming research to compare medical procedures prior to treatment.
The rising cost of healthcare is having a dramatic effect on the U.S. healthcare system. Healthcare costs continue to outpace pace inflationary growth, provider reimbursement rates continue to fall, and the cost of patient insurance premiums are increasing. To lower monthly premium costs, many patients are choosing to purchase (and employers are choosing to offer) high deductible health plans as an alternative to traditional higher premium PPO health plans. These high deductible plans require patients to pay cash payments for medical services until the high deductible is satisfied, and once this deductible has been met, the insurance carrier begins to cover medical costs. As a result, many patients are seeing exponential increases in out-of-pocket expenses for medical procedures and services. In addition to more patients selecting high deductible plans, many patients cannot afford increased payments and are becoming uninsured or underinsured. As the number of patients who are uninsured, underinsured, or on high deductible plans grows, the need for a mechanism that allows patients to find discount medical services increases.
SUMMARY OF THE INVENTIONExemplary embodiments of the present invention are related to an apparatus for facilitating purchases of services offered by service providers. The apparatus includes an application server providing a network service that is accessible to a plurality of users through a plurality of client systems communicatively coupled to the application server via a network and a data storage system storing a service offer database that is maintained by the application server. The service offer database comprises a plurality of service offer information records respectively associated with a plurality of service offers. The plurality of service offers includes at least one service offer for a bundled set of services. Each service offer information record comprises an indication of a primary service of the associated service offer, a purchase price for the associated service offer, a payment amount for the primary service, and compensation information for the primary service. Upon being accessed by a user of one of the client systems, the network service is operable to receive an indication from the client system of a selected service offer being selected from the plurality of service offers for purchase by the user. Upon receiving purchase information for the user specifying a funding source to use for purchasing the selected service offer from the client system, the network service is operable to issue a request to the funding source for funds corresponding to the purchase price included in the service offer information record associated with the selected service offer to process a purchase of the selected service offer by the user.
In exemplary embodiments, the application server implements a web application to provide the network service, and each client systems implements a client application configured to provide a web-based user interface for accessing the network service provided by the application server via the web application.
In exemplary embodiments, each service offer for a bundled set of services comprises a bundled set of healthcare services provided by corresponding healthcare service providers.
In exemplary embodiments, upon receiving a notification from one of the client systems that the primary service of the selected service offer has been performed, the network service operates to access a servicer for a financial account indicated by the compensation information for the primary service in the service offer information record associated with the selected service offer to direct a disbursement of funds corresponding to the payment amount for the primary service to the financial account.
In exemplary embodiments, each service offer information record associated with a service offer for a bundled set of services further comprises, for each of one or more secondary services associated with the primary service of the associated service offer, an indication of the secondary service, a payment amount for the secondary service, and corresponding compensation information for the secondary service. If the selected service offer is a service offer for a bundled set of services, upon receiving a notification from one of the client systems that any secondary service associated with the primary service of the selected service offer has been performed, the network service operates to access a servicer for a financial account indicated by the corresponding compensation information for the secondary service in the service offer information record associated with the selected service offer to direct a disbursement of funds corresponding to the payment amount for the secondary service to the financial account.
In exemplary embodiments, at least one service offer information record associated with a service offer for a bundled set of services further comprises an indication of a facility for performing the primary service, a facility fee for the facility, and compensation information for the facility fee. If the selected service offer is a service offer for a bundled set of services for which the associated service offer information record includes an indication of a facility for performing the primary service, upon receiving a notification from one of the client systems that the primary service of the selected service offer has been performed, the network service operates to access a servicer for a financial account indicated by the compensation information for the facility fee in the service offer information record to direct a disbursement of funds corresponding to the facility fee to the financial account.
In exemplary embodiments, at least one service offer information record associated with a service offer for a bundled set of services further comprises an indication that at least one of the secondary services associated with the primary service is an optional secondary service. If the selected service offer is a service offer for a bundled set of services for which at least one of the secondary services is an optional service, the network service is further operable to receive an indication from the user of the client system, for each optional secondary service of the service offer, of whether the optional secondary service is to be included in the purchase of the selected service offer.
In exemplary embodiments, the data storage system stores a profile database that is maintained by the application server. The profile database comprises a respective account information record for each of a plurality of user accounts registered with the application server. The plurality of user accounts include a plurality of customer accounts and a plurality of provider accounts. The account information record for each user account comprising information for authorizing a user accessing the network service from one of the client systems to access the network service in association with the user account.
In exemplary embodiments, the network service is operable to allow a user accessing the network service from one of the client systems in association with a provider account to create a service offer for purchase via the network service by submitting a set of information for the service offer to the network service and, in response to receiving the set of information for the service offer, establish a service offer information record associated with the service offer and the provider account within the service offer database.
In exemplary embodiments, each service offer information record further comprises an indication of a corresponding service provider for the primary service, and each service offer information record associated with a service offer for a bundled set of services further comprises, for each of the one or more secondary services associated with the primary service of the service offer, an indication of a corresponding service provider for the secondary service.
In exemplary embodiments, the plurality of provider accounts includes a plurality of physician accounts and a plurality of practice group accounts, the account information record for each practice group account comprises an indication of one or more of the physician accounts being affiliated with the practice group account, and the network service provides functionality for allowing a user accessing the network service from one of the client systems in association with a practice group account to create a service offer for purchase via the network service in which the set of information for the service offer submitted to the network service specifies one of the physician accounts affiliated with the practice group account as the corresponding service provider for the primary service.
In exemplary embodiments, the data storage system stores a transaction information database that is maintained by the application server. The transaction information database comprises a respective purchase information record for each processed purchase, by a user accessing the network service from one of the client systems in association with a customer account, of a service offer that has been created by a user accessing the network service from one of the client systems in association with a provider account, the respective purchase information record for each processed purchase comprising an indication of the service offer information record associated with the purchased service offer and, for each of the primary service and any secondary service of the service offer, and an indication of whether the purchase has been redeemed with respect to the service.
In exemplary embodiments, the network service, upon being accessed by a user of one of the client systems to process a purchase of a service offer, generates a voucher for the user that specifies a unique confirmation number for the purchase and the corresponding service provider for each of the primary service and any secondary service of the purchased service offer, and, for each of the primary service and any secondary service of the purchased service offer, sets the purchase information record for the processed purchase to indicate that the purchase has not been redeemed with respect to the service.
Exemplary embodiments of the present invention that are related to computer-implemented processes and computer systems corresponding to the above-summarized exemplary embodiments directed to an apparatus are also described and claimed herein.
The above-described and other features and advantages realized through the techniques of the present disclosure will be better appreciated and understood with reference to the following detailed description, drawings, and appended claims. Additional features and advantages are realized through the techniques of the present invention. Other embodiments and aspects of the invention are described in detail herein and are considered a part of the claimed invention.
The subject matter that is regarded as the invention is particularly pointed out and distinctly claimed in the claims at the conclusion of the specification. The foregoing and other objects, features, and advantages of the invention are apparent from the following detailed description of exemplary embodiments of the present invention taken in conjunction with the accompanying drawings in which:
The detailed description explains exemplary embodiments of the present invention, together with advantages and features, by way of example with reference to the drawings, in which similar numbers refer to similar parts throughout the drawings. The flow diagrams depicted herein are just examples. There may be many variations to these diagrams or the steps (or operations) described therein without departing from the spirit of the invention. For instance, the steps may be performed in a differing order, or steps may be added, deleted, or modified. All of these variations are considered to be within the scope of the claimed invention.
DETAILED DESCRIPTIONWhile the specification concludes with claims defining the features of the invention that are regarded as novel, it is believed that the invention will be better understood from a consideration of the description of exemplary embodiments in conjunction with drawings. It is of course to be understood that the embodiments described herein are merely exemplary of the invention, which can be embodied in various forms. Therefore, specific structural and functional details disclosed in relation to the exemplary embodiments described herein are not to be interpreted as limiting, but merely as a representative basis for teaching one skilled in the art to variously employ the present invention in virtually any appropriate form, and it will be apparent to those skilled in the art that the present invention may be practiced without these specific details. Further, the terms and phrases used herein are not intended to be limiting but rather to provide an understandable description of the invention.
Exemplary embodiments of a transactional marketplace system in accordance with the present invention will now be described with reference to the drawings. Exemplary embodiments of the present invention may be implemented to provide healthcare service providers and pharmacies with a mechanism to remotely offer healthcare services and products to prospective patients at discounted rates in exchange for prepayment of the costs for the services and products via a network-based application (for example, a web-based application). In this regard, exemplary embodiments may further be implemented to provide prospective patients with a mechanism to remotely search, compare, and make pre-paid purchases of such healthcare services and products offered by local medical service providers and pharmacies via a network-connected device configured to access the network-based application. Exemplary embodiments may be further implemented to provide healthcare service providers with the ability to remotely offer a bundled set of healthcare services that are performed separately by multiple providers or a bundled set of one or more healthcare services and one or more products to prospective patients through such a network-based mechanism in which the patient is provided the opportunity to make a prepaid purchase of such a bundled set of service(s) and/or product(s) in a single transaction via the network-connected device, whereby the network-based application facilitates a disbursed distribution of the payment among the multiple healthcare service providers that perform services or sell products included in the bundled set.
Moreover, exemplary embodiments may also be further implemented to provide a virtual payment system for facilitating and accounting for the exchange of payment for services and products purchased by (or otherwise on behalf of) patients and offered by healthcare providers via the transactional marketplace system in which a respective virtual money account is established and utilized for each participant in transactions conducted within the marketplace system to manage and track the process of exchanging actual currency and/or credits used to pay for the transactions through the use of corresponding virtual funds created within the virtual payment system. In such exemplary embodiments, the virtual funds may be allocated to, exchanged among, and redeemed for corresponding amounts of actual currency by various participants to each transaction for which payment is facilitated through the virtual payment system, and the participants to transactions within the virtual payment system for which respective virtual money accounts are established and utilized may include, in addition to patients, healthcare providers, or other entities specified for receiving payments for services or products offered through the marketplace system, third party payers, and an entity that provides the transactional marketplace system.
Generally, in such exemplary embodiments, virtual funds can be created within the virtual money accounts administered within the virtual payment system based on actual currency transferred into the system from external financial accounts (for example, at other financial institutions), transferred between virtual money accounts within the virtual payment system, and redeemed from virtual money accounts for corresponding amounts of real currency transferred to external financial accounts. More particularly, such a virtual payment system can be implemented in exemplary embodiments to facilitate a tiered or staged disbursal of compensation for a prepaid payment made in a single transaction by a patient for a bundled set of healthcare service(s) and/or product(s) among the multiple healthcare service providers that sell or provide services or products included in the bundled set upon the purchase of the services and/or products being redeemed by the patient, as well as to enable and facilitate a number of useful actions within the virtual payment system such as, for example, seeding and managing of virtual funds for discounts for particular purchases or general credits issued within the marketplace system, handling cancellations, refunds, and other adjustments for purchases (including partially-redeemed purchases of bundled sets of service(s) and/or product(s)), and accounting for fees collected from users by the providers the marketplace system.
Exemplary embodiments may be further implemented to provide various types of healthcare service providers, which may include individual physicians, practice groups, hospital systems, and pharmacies, with the ability to establish affiliations with one another through such a network-based mechanism and provide various options allowing the service providers to remotely offer healthcare services and products in association with these affiliations.
It should further be noted that various aspects of exemplary embodiments of the present invention described herein are not limited to healthcare services (also referred to herein as procedures) and products but, rather, may be implemented with respect to any suitable classes and types of services and products that may be offered by any suitable classes and types of service providers and retailers. In exemplary embodiments of the present invention, the products or services that are offered by providers for purchase within the transactional marketplace system may be real, virtual, digital, or a combination thereof.
Referring now to
In the example illustrated in
As further illustrated, exemplary marketplace system 100 may also include at least one third-party server system 160 to enable other functionality that may be accessed and utilized by server system 110 to provide and/or enhance the network service discussed herein. In exemplary embodiments, marketplace system 100 can include additional servers, clients, and other devices not shown in
In exemplary embodiments, network 150 can be configured to facilitate communications between server system 110 and client systems 140, as well as communications with and between other devices and computers connected together within marketplace system 100, by any suitable wired (including optical fiber), wireless technology, or any suitable combination thereof, including, but not limited to, personal area networks (PANs), local area networks (LANs), wireless networks, wide-area networks (WAN), the Internet (a network of heterogeneous networks using the Internet Protocol, IP), and virtual private networks, and the network may also utilize any suitable hardware, software, and firmware technology to connect devices such as, for example, optical fiber, Ethernet, ISDN (Integrated Services Digital Network), T-1 or T-3 link, FDDI (Fiber Distributed Data Network), cable or wireless LMDS network, Wireless LAN, Wireless PAN (for example, IrDA, Bluetooth, Wireless USB, Z-Wave and ZigBee), HomePNA, Power line communication, or telephone line network. Such a network connection can include intranets, extranets, and the Internet, may contain any number of network infrastructure elements including routers, switches, gateways, etc., can comprise a circuit switched network, such as the Public Service Telephone Network (PSTN), a packet switched network, such as the global Internet, a private WAN or LAN, a telecommunications network, a broadcast network, or a point-to-point network, and may utilize a variety of networking protocols now available or later developed including, but not limited to the Transmission Control Protocol/Internet Protocol (TCP/IP) suite of protocols for communication.
In exemplary embodiments, application server 116, database server 112, and any other servers employed within server system 110 and third-party servers utilized within marketplace system 100 can be implemented within any suitable computing system or systems such as a workstation computer, a mainframe computer, a server system (for example, SUN ULTRA workstations running the SUN operating system, IBM RS/6000 workstations and servers running the AIX operating system, or an IBM zSeries eServer running z/OS, z/VM, or LINUX OS), a server cluster, a distributed computing system, a cloud based computing system, or the like, as well as any of the various types of computing systems and devices described below with reference to the client systems 140. Server system 110 may be implemented using any of a variety of architectures. For example, application server 116 and database server 112 may also be implemented independently or as a single, integrated device. While the exemplary embodiment illustrated in
As illustrated in
Client systems 140 are computer devices to which one or more users, which may be healthcare providers offering services or products or patients seeking to purchase healthcare services or products, or their human agents (for example, personal representatives or assistants), have access. It should be noted that the term “user” is used herein to refer to one who uses a computer system, such as one of client systems 140. As described in greater detail below, client systems 140 are each operable by such users to access server system 110 via network 150 and act as clients to access services offered by the network service provided by the server system within exemplary marketplace system 100. For this purpose, each client system includes a respective client application 142 that executes on the client system and allows a user to interact with server system 110 via application server 116.
In exemplary embodiments, the computer systems of client systems 140 can be any of a wide range of suitable computing devices such as one or more workstations, desktop computers, laptops, or other personal computers (PCs) (for example, IBM or compatible PC workstations running the MICROSOFT WINDOWS operating system or LINUX OS, MACINTOSH computers running the MAC OSX operating system, or equivalent), non-traditional-computer digital devices such as Personal Digital Assistants (PDAs) and other handheld or portable electronic devices, smart phones and other mobile handsets, tablet computers, netbook computers, game consoles, home theater PCs, desktop replacement computers, and the like, or any other suitable information processing devices. An exemplary computer system for client systems 140 is described in greater detail below with reference to
In general, during operation of exemplary marketplace system 100, a client system 140 first establishes a connection to server system 110 via network 150. Once the connection has been established, the connected client system may directly or indirectly transmit data to and access content from the application server 116. A user accessing application server 116 through the connected client system can thereby to use a client application 142 to access services provided by the application server, which are described in greater detail below, via a user interface implemented by the client application within which the client application renders the information served by the application server.
In exemplary embodiments, application server 116 can implement network service as a non-web client application (such as a mobile application), a web client application, or both to provide the services accessed by client systems 140 within server system 110, and client applications 142 can correspondingly be implemented as non-web client applications, web client applications, or both for operation by users of the client systems to interact with application server 116 and access the services provided thereby. For example, application server 116 can comprise a web server configured to provide a web application for the respective client applications implemented on client systems 140 that are configured to provide web-based user interfaces for utilizing the services provided by the web server. For instance, the user interfaces of client applications implemented on client systems 140 can be configured to provide various options corresponding to the functionality offered in exemplary embodiments described herein through suitable user interface controls (for example, by way of menu selection, point-and-click, dialog box, or keyboard command). In one general example, the user interfaces may provide “send” or “submit” buttons that allow users of client applications to transmit requested information to application server 116. The user interfaces can be implemented, for example, as a graphical user interface (GUI) that renders a common display structure to represent the network service provided by application server 116 for a user of a client platform.
More specifically, in such an example, application server 116 can, for example, be configured to provide services via a web-based software application hosting a corresponding website that includes a number of web pages (e.g., screens), and client applications 142 can comprise a web browser executing on client systems 140, such that the services provided by application server 116 are accessible to client systems 114 using the Internet or an intranet. Users of client systems 140 may thereby access the website provided by application server 116 by, for example, inputting or following a link to the uniform resource locator (URL) for the website in the web browser, which then enable users to display and interact with information, media, and other content embedded within the web pages of the website provided by application server 116. The web-based software application can transmit information that can be processed by the web browsers to render a user interface using, for example, a browser-supported programming languages such as JavaScript, HTML, HTML5, and CSS, or the like, and can communicate with the web browsers using, for example, HTTPS, POST and/or GET requests. Client applications 142 and application server 116 may be configured so that information transmitted between client systems 140 and server system 110 can be encrypted and sent over a secure network connection to protect, for example, patient privacy.
Referring now to
As further illustrated in exemplary embodiment of
As further illustrated in exemplary embodiment of
As noted above, exemplary embodiments of the present invention can be implemented to provide a virtual payment system for facilitating and accounting for the exchange of payment for services and products purchased by (or otherwise purchased on behalf of) patients and offered by healthcare providers via the creation, transfer, and redemption of virtual funds within central server system 110. In this regard,
As discussed below, in the exemplary embodiments described herein, application server 116 can be configured to maintain various types of information records within the plurality of databases. An information record may be, for example, a program and/or data structure that tracks various data related to a corresponding type of information record. As used herein, the terms “data,” “content,” “information” and similar terms may be used interchangeably to refer to data capable of being captured, transmitted, received, displayed, and/or stored in accordance with various example embodiments. Thus, use of any such terms should not be taken to limit the spirit and scope of the disclosure. Further, where a computing device is described herein to receive data from another computing device, it will be appreciated that the data may be received directly from the another computing device or may be received indirectly via one or more intermediary computing devices, such as, for example, one or more servers, relays, routers, network access points, base stations, and/or the like. Similarly, where a computing device is described herein to send data to another computing device, it will be appreciated that the data may be sent directly to the another computing device or may be sent indirectly via one or more intermediary computing devices, such as, for example, one or more servers, relays, routers, network access points, base stations, and/or the like.
As noted above, different types of users can access server system 110. As such, application server 116 can be configured to maintain and manage account information records for a variety of types of users that register with the system according to certain categories of accounts. In the present exemplary embodiment, customer profile database 114a is used to maintain account information records for customer users that register with server system 110 to purchase healthcare services and products being offered by provider users registered with the system. For each customer for which an account is registered with server system 110, various items of information relevant to the customer, such as name, address or location information, contact information, billing information, and any other suitable identifying information, as well as a unique user name and password associated with the account that can be used to log into the account, can be included in the respective account information record for the customer that is maintained within customer profile database 114a. The account information record for each customer can also be associated with a unique customer account identifier within customer profile database 114a that is used by application server 116 for performing various operations. In exemplary embodiments in which a virtual payment system is implemented within server system 110, the account information record that is maintained within customer profile database 114a for each customer that is registered with the system can further include a unique virtual money account identifier that is respectively associated with an account information record for the customer that is maintained within virtual money account database 114o.
Physician profile database 114b is used to maintain account information records for individual physician users that register with server system 110 to offer healthcare services for purchase by customer users registered with the system, as well as account information records for individual physicians that are registered with the system in association with a practice group or hospital system (as described in greater detail below). For each physician for which an account is registered with server system 110, various items of information relevant to the physician, such as name, practice specialty, office location(s) and hours, a profile picture, contact information, biographical information (such as awards, honors, publications, patient testimonials, and other information that can be helpful for marketing the physician to customers accessing the system), URLs or references to websites and social media profiles, group practice and hospital affiliation(s), pharmacy affiliation(s) (for example, on-site pharmacies at facilities or clinics that the physician uses for patient visits or particular procedures), outside facilities that are used for particular procedures performed by the physician (for example, particular hospitals or clinics), compensation information (indicating a financial account for receiving payment for purchases of services offered by the physician via the system and, in some embodiments, a financial account for receiving payment for purchases of products offered by affiliated pharmacies via the system, which may be the same as or different than the financial account specified for receiving payment for purchases of services), and any other suitable identifying information, as well as a unique user name and password associated with the account that can be used to log into the account, may be included in the respective account information record for the physician that is maintained within physician profile database 114b. The account information record for each physician can also be associated with an account status and a unique physician account identifier within physician profile database 114b that is used by application server 116 for performing various operations. The items of information included in the respective information record for each physician that is maintained within physician profile database 114b can further include items of information describing discounts offered by the physician with respect to services offered by the physician within the system for purchase by customer users registered with the system. For example, the items of information describing discounts offered by the physician can include a table of one or more unique discount or coupon codes that customer users may enter when making purchases of services offered by the physician within the system and, for each coupon code included in such a table, a description of a discount associated with the coupon code and an indication of whether the coupon code is presently valid for use. In exemplary embodiments in which a virtual payment system is implemented within server system 110, the account information record that is maintained within physician profile database 114b for each physician provider that is registered with the system can further include a unique virtual money account identifier that is respectively associated with an account information record for the physician that is maintained within virtual money account database 114o.
Practice group profile database 114c is used to maintain account information records for practice group administrator users that register with server system 110 to offer healthcare services provided by physicians affiliated with a practice group for purchase by customer users registered with the system. For each practice group for which an account is registered with server system 110, various items of information relevant to the practice, such as practice group name, location and hours, contact information, URLs or references to websites and social media profiles for the practice group, physician and hospital affiliation(s), pharmacy affiliation(s) (for example, on-site pharmacies at facilities or clinics that affiliated physicians use for patient visits or particular procedures), outside facilities that are used for particular procedures performed by physicians affiliated with the practice group, compensation information (indicating a financial account for receiving payment for purchases of services offered by the practice group and affiliated physicians via the system and, in some embodiments, a financial account for receiving payment for purchases of products offered by affiliated pharmacies via the system, which may be the same as or different than the financial account specified for receiving payment for purchases of services), and any other suitable identifying information, as well as a unique user name and password associated with the account that can be used by the practice group administrator to log into the account, may be included in the respective account information record for the practice group that is maintained within practice group profile database 114c. The account information record for each practice group can also be associated with an account status and a unique practice group account identifier within practice group profile database 114c that may be used by physician users registered with the system for affiliating with the practice group and used by application server 116 for performing various operations. The items of information included in the respective information record for each practice group that is maintained within practice group profile database 114c can further include items of information describing discounts offered by the practice group with respect to services offered by the practice group within the system for purchase by customer users registered with the system. For example, the items of information describing discounts offered by the practice group can include a table of one or more unique coupon codes that customer users may enter when making purchases of services offered by the practice group within the system and, for each coupon code included in such a table, a description of a discount associated with the coupon code and an indication of whether the coupon code is presently valid for use. In exemplary embodiments in which a virtual payment system is implemented within server system 110, the account information record that is maintained within practice group profile database 114c for each practice group provider that is registered with the system can further include a unique virtual money account identifier that is respectively associated with an account information record for the practice group that is maintained within virtual money account database 114o.
Hospital system profile database 114d is used to maintain account information records for hospital system administrator users that register with server system 110 to make on-site, in-person sales of pre-paid healthcare services provided by physicians affiliated with a hospital system for purchase by patients operating client systems within marketplace system 100. For each hospital system for which an account is registered with server system 110, various items of information relevant to the hospital system, such as contact information, practice group and physician affiliation(s), pharmacy affiliation(s) (for example, on-site pharmacies at facilities or clinics that affiliated physicians or practice groups use for patient visits or particular procedures), facilities that are used for particular procedures performed by physicians affiliated with the hospital system, compensation information (indicating a financial account for receiving payment for purchases of services offered by the hospital system and affiliated physicians and practice groups via the system and, in some embodiments, a financial account for receiving payment for purchases of products offered by affiliated pharmacies via the system, which may be the same as or different than the financial account specified for receiving payment for purchases of services), and any other suitable identifying information, as well as a unique user name and password associated with the account that can be used by the hospital system administrator to log into the account, may be included in the respective account information record for the hospital system that is maintained within hospital system profile database 114d. The respective account information record for the hospital system may further include a plurality of unique user names and passwords associated with the account that can be respectively used by hospital system staff members to log into the account The account information record for each hospital system can also be associated with an account status and a unique hospital system account identifier within hospital system profile database 114d that may be used by physician users registered with the system for affiliating with the hospital system and used by application server 116 for performing various operations. The items of information included in the respective information record for each hospital system that is maintained within hospital system profile database 114d can further include items of information describing discounts offered by the hospital system with respect to services offered by the hospital system within the system for purchase by customer users registered with the system. For example, the items of information describing discounts offered by the hospital system can include a table of one or more unique coupon codes that customer users may enter when making purchases of services offered by the hospital system within the system and, for each coupon code included in such a table, a description of a discount associated with the coupon code and an indication of whether the coupon code is presently valid for use. In exemplary embodiments in which a virtual payment system is implemented within server system 110, the account information record that is maintained within hospital system profile database 114d for each hospital system provider that is registered with the system can further include a unique virtual money account identifier that is respectively associated with an account information record for the hospital system that is maintained within virtual money account database 114o.
Pharmacy profile database 114e is used to maintain account information records for pharmacy administrator users that register with server system 110 to offer healthcare products, such as prescription drugs and medical supplies, for purchase by customer users registered with the system, through a particular pharmacy. For each pharmacy for which an account is registered with server system 110, various items of information relevant to the pharmacy, such as name, location(s) and hours, contact information, URLs or references to websites and social media profiles, compensation information (indicating a financial account for receiving payment for purchases of products offered by the pharmacy via the system), an indication of whether the pharmacy has agreed to accept vouchers for or otherwise honor pre-paid purchases of healthcare products made by customer users via healthcare marketplace system 100 (as will be discussed in greater detail below), and any other suitable identifying information, as well as a unique user name and password associated with the account that can be used to log into the account, may be included in the respective account information record for the pharmacy that is maintained within pharmacy profile database 114e. In exemplary embodiments, the respective account information record for each pharmacy that is maintained within pharmacy profile database 114e may further include a list of physician, group practice, and/or hospital system affiliation(s), which each listed affiliation indicating whether the pharmacy has a particular location that is an on-site pharmacy at a facility or clinic that the affiliated physician, group practice, and hospital system uses for patient visits or particular procedures. The account information record for each pharmacy can also be associated with an account status and a unique pharmacy account identifier within pharmacy profile database 114e that is used by application server 116 for performing various operations. The items of information included in the respective information record for each pharmacy that is maintained within pharmacy profile database 114e can further include items of information describing discounts offered by the pharmacy with respect to products offered by the pharmacy within the system for purchase by customer users registered with the system. For example, the items of information describing discounts offered by the pharmacy can include a table of one or more unique coupon codes that customer users may enter when making purchases of products offered by the pharmacy within the system and, for each coupon code included in such a table, a description of a discount associated with the coupon code and an indication of whether the coupon code is presently valid for use. In exemplary embodiments in which a virtual payment system is implemented within server system 110, the account information record that is maintained within pharmacy profile database 114e for each pharmacy provider that is registered with the system can further include a unique virtual money account identifier that is respectively associated with an account information record for the pharmacy that is maintained within virtual money account database 114o.
Condition information database 114f is used to maintain information records for various health conditions and diseases for which corresponding healthcare services and products (for example, tests, treatments, and drugs) that can be offered by providers registered with server system 110 for purchase by customer users registered with the system. In exemplary embodiments, the various conditions and diseases for which respective information records are maintained in condition information database 114f and the information that populates the respective information record for each condition or disease can be created and maintained by a back-end administrator of server system 110. For each condition or disease for which an information record is created, various items of information relevant to the condition or disease, such as name, description, causes, risk factors, symptoms, common treatments, corresponding healthcare services and products that can be offered by providers registered with server system 110 (for example, each associated healthcare service may be identified within the information record using a unique procedure identifier that is used to identify an information record for the service within available services database 114g, and each associated healthcare product may be identified within the information record using a unique product identifier that is used to identify an information record for the product within available products database 114i, as discussed below), and any other suitable information may be included in the respective information record for the condition or disease that is maintained within condition information database 114f.
Available services database 114g is used to maintain information records for various healthcare services (for example, tests and treatments) that can be offered by providers registered with server system 110 for purchase by customer users registered with the server system. In exemplary embodiments, the respective information records for healthcare services that are maintained in available services database 114g and the information that populates the respective information record for each service can be created and maintained by a back-end administrator of server system 110. For each service for which an information record is created, various items of information relevant to the service, such as name, procedure detail, one or more medical specialties with which the procedure is commonly associated, any healthcare products (for example, drugs or medical supplies) with which the procedure is commonly associated, cost information (for example, average prices for the service for patients that are uninsured and/or have a high deductible insurance plan and an average price for purchasing the service that is offered by providers registered with server system 110), a medical code number identifying the service according to the nomenclature used by a formal medical classification system (for example, a code that is used to identify the service according to the Current Procedural Terminology (CPT) code set), a unique procedure identifier that is used by application server 116 to uniquely identify the particular service, and any other suitable information may be included in the respective information record for the service that is maintained within available services database 114g.
Additionally, in exemplary embodiments, the information record for each service that is maintained within available services database 114g may further include an indication of whether the service can be offered by providers within marketplace system 100 as an individual primary service or as a primary service of a bundled set of a plurality of services or one or more services and one or more products (for which a single payment for the bundled set will be disbursed to different provider for each of the services and products in the bundled set). In such embodiments, for each service for which the information record includes an indication that the service is offered as a primary service of a bundled set of services or one or more services and one or more products, various items of additional information relevant to the bundled set of services or services and products associated with the service that is indicated to be a primary service may be included in the respective information record for the primary service that is maintained within available services database 114g. Such items of information relevant to the bundled set included in the respective information record for a primary service may include, for example, items of information describing one or more secondary services associated with the primary service (such as name, a medical code number such as a CPT code identifying the service according to the nomenclature used by a formal medical classification system, and a secondary procedure identifier that is used by application server 116 to uniquely identify the particular secondary service in association with the unique procedure identifier for the primary service), items of information describing one or more products associated with the primary service (such as name(s), a list of dosage level options for prescription drugs, size options for certain medical supplies, an indication of whether a prescription is required to purchase the product, and a bundled product identifier that is used by application server 116 to uniquely identify the particular product in association with the unique procedure identifier for the primary service), one or more procedure identifiers for other services for which an information record is maintained within available services database 114g that are considered to be secondary services associated with the primary service, one or more product identifiers for other products for which an information record is maintained within available products database 114i that are included in the bundled set with the primary service, an indication of whether each of the products included in the bundled set or performance of each of the one or more secondary services (for which a single customer payment for the bundled set will be disbursed among different respective providers for the services and/or products in the bundled set) is optional or required in association with performance of the primary service, and an indication of whether the primary service is required to be performed at an outside facility. In addition, in such embodiments, for each service for which the information record includes an indication that the service is offered as a primary service of a bundled set, the cost information that is included in the respective information record for the primary service that is maintained within available services database 114g can include respective cost information for each of the primary service and each of the one or secondary services, the one or more products, and, if required, the use of an outside facility for the primary service individually included in the bundled set (for example, average prices for each service, product, and facility of the bundled set for patients that are uninsured and/or have a high deductible insurance plan) in addition to an average price for purchasing the bundled set that is offered by providers registered with server system 110.
Service offer database 114h is used to maintain information records for healthcare services that are being offered by providers registered with the healthcare marketplace system 100 for purchase by customer users registered with the system. In this regard, it should be noted that the same service may be separately offered by multiple different providers registered with the system and, thus, service offer database 114h can include multiple information records for the same service that are each associated with a different provider. For each offered service for which a respective information record is maintained within service offer database 114h, various items of information relevant to the service being offered, such as the unique procedure identifier for the information record within available services database 114g for the service, the unique account identifier for the account information record (within physician profile database 114b, practice group profile database 114c, or hospital system profile database 114d) of the provider that is offering the service through the system, the unique physician account identifier for the account information record within physician profile database 114b of the physician user that will perform the service, a location at which the service will be performed, a discounted price for purchasing the service within marketplace system 100, a regular price for the service when the service is purchased outside of the system, the unique account identifier for the account information record (within physician profile database 114b, practice group profile database 114c, or hospital system profile database 114d) of the provider for which payment for the service when purchased through the system is to be directed, the unique virtual money account identifier for the account information record for the provider for which payment for the service when purchased through the system is to be directed that is maintained within virtual money account database 114o in exemplary embodiments in which a virtual payment system is implemented within server system 110, a payment amount to be transferred to the provider for which payment for performing the service is to be directed, additional descriptive information that may be provided by the provider offering the service, a unique procedure offer identifier that is used by application server 116 to uniquely identify the offering of the particular service by the provider within the system, and any other suitable information may be included in the respective information record for the offered service that is maintained within service offer database 114h. The items of information included in the respective information record for each offered service that is maintained within service offer database 114h can further include items of information describing a time limit or expiration date for redeeming purchases of the offered service made by customer users registered with the system and discounts that are available with respect to purchases of the offered service by customer users registered with the system. For example, the items of information describing available discounts for the offered service can include a table of one or more unique coupon codes that customer users may enter when making purchases of the offered service within the system and, for each coupon code included in such a table, a description of a discount associated with the coupon code and an indication of whether the coupon code is presently valid for use.
In exemplary embodiments, for certain offered services for which respective information records are maintained within service offer database 114h, the various items of information included in the respective information record for the offered service that is maintained within service offer database 114h can further include an indication of whether the provider that is offering the service through the system has associated the service offer with one or more healthcare products (for example, a drug that is commonly prescribed in association with the service being offered) and, for each healthcare product that is indicated as having been associated with the service offer, an indication of whether the product is optional or required in association with performance of the primary service, the unique product identifier that is used to identify an information record for the product within available products database 114i, an indication of whether a prescription is required to purchase the product, and, optionally, either a product offer identifier that uniquely identifies the information record within product offer database 114j for the offering of the particular product by a pharmacy that is affiliated with the provider offering the particular service within the system (or the offering of the particular product by a pharmacy that is registered with the system but not affiliated with the provider offering the particular service) along with the unique virtual money account identifier for the account information record for the provider for which payment for the product when purchased through the system is to be directed that is maintained within virtual money account database 114o in exemplary embodiments in which a virtual payment system is implemented within server system 110 or, if the particular product is offered by a pharmacy that is not registered with the system but affiliated with the provider offering the particular service (for example, an on-site pharmacy), information describing the pharmacy, a discounted price for purchasing the particular product from the non-registered, affiliated pharmacy in association with a purchase of the service from the provider offering the particular service within the system, a regular price for purchasing the product from the non-registered, affiliated pharmacy, the unique account identifier for the account information record (within physician profile database 114b, practice group profile database 114c, or hospital system profile database 114d) of the provider for which payment for the product when purchased through the system in association with the service is to be directed, the unique virtual money account identifier for the account information record for the provider for which payment for the product when purchased through the system is to be directed that is maintained within virtual money account database 114o in exemplary embodiments in which a virtual payment system is implemented within server system 110, and a payment amount to be transferred to the provider for which payment for purchasing the product is to be directed.
Additionally, in exemplary embodiments, the information records for offered services that are maintained within service offer database 114h can include information records that include additional information for services that are offered by providers registered with the system as a bundled set of services or one or more services and one or more products. In this regard, the information record for each offered service that is maintained within service offer database 114h may further include an indication of whether the offered service is being offered as an individual primary service or as a primary service of a bundled set of a plurality of services or one or more services and one or more products (for which a single payment for the bundled set will be disbursed to different provider for each of the services and products in the bundled set). In such embodiments, for each offered service for which the information record includes an indication that the service is being offered by a provider as a primary service of a bundled set, various items of additional information relevant to the bundled set associated with the offered service that is indicated to be a primary service may be included in the respective information record for the offered service that is maintained within service offer database 114h. For example, the items of information relevant to the bundled set included in the respective information record for an offered service within service offer database 114h that is indicated to be a primary service of a bundled set may further include, for example, an indication of whether the primary service is to be performed at an outside facility and, if the primary service is to be performed at an outside facility, items of information pertaining to each of one or more facilities that may be used to perform the primary service such as, for example, name, address, contact information, facility fee, compensation information indicating a financial account that is used by the facility for receiving a facility fee, and, in exemplary embodiments in which a virtual payment system is implemented within server system 110, a unique virtual money account identifier for the account information record for the facility that is maintained within virtual money account database 114o.
As another example, such items of information relevant to the bundled set included in the respective information record for an offered service within service offer database 114h that is indicated to be a primary service of a bundled set may also include, for example, items of information for each secondary service such as the unique procedure identifier for the information record within available services database 114g for the secondary service (or the secondary procedure identifier that is included in the information record for the primary service in available services database 114g to uniquely identify the particular secondary service in association with the unique procedure identifier for the offered primary service where the information record for the primary service being offered in the available services database 114g includes an indication that the service is offered as a primary service of a bundled set), the unique physician account identifier for the account information record within physician profile database 114b of the physician user that will perform the secondary service, a location at which the service will be performed, a discounted price for purchasing the secondary service as part of the bundled set within marketplace system 100, a regular price for the secondary service when the service is purchased outside of the system, the unique account identifier for the account information record (within physician profile database 114b, practice group profile database 114c, or hospital system profile database 114d) of the provider for which payment for the secondary service when purchased through the system as part of the bundled set is to be directed, the unique virtual money account identifier for the account information record for the provider for which payment for the secondary service when purchased through the system as part of a bundled set is to be directed that is maintained within virtual money account database 114o in exemplary embodiments in which a virtual payment system is implemented within server system 110, a payment amount to be transferred to the provider for which payment for performing the secondary service is to be directed, and an indication of whether performance of the secondary service is optional or required in association with performance of the primary service.
Likewise, in another example, such items of information relevant to the bundled set included in the respective information record for an offered service within service offer database 114h that is indicated to be a primary service of a bundled set of services or one or more services and one or more products may also include, for example, items of information for each product included in the bundled set such as the unique product identifier that is used to identify the information record for the product within available products database 114i (or the bundled product identifier that is included in the information record for the primary service in the available services database 114g to uniquely identify the particular product in association with the unique procedure identifier for the offered primary service where the information record for the primary service being offered in the available services database 114g includes an indication that the service is offered as a primary service of a bundled set), the unique pharmacy account identifier for the account information record within pharmacy profile database 114e of the pharmacy provider from which the product is being offered for purchase within the bundled set, an indication of whether a prescription is required to purchase the product, the unique physician account identifier for the account information record within physician profile database 114b of the physician user that would be writing the prescription if a prescription is required to purchase the product (for example, the physician user that would be performing the primary service), an indication of whether the pharmacy provider from which the product is being offered for purchase within the bundled set is affiliated with either of the provider that is offering the service through the system or the physician user that will perform the primary service, a discounted price for purchasing the offered product as part of the bundled set within marketplace system 100, a regular price for the secondary service when the service is purchased outside of the system from the pharmacy provider from which the product is being offered for purchase within the bundled set, the unique account identifier for the account information record (within physician profile database 114b, practice group profile database 114c, hospital system profile database 114d, or pharmacy profile database 114e) of the provider for which payment for the product when purchased through the system as part of the bundled set is to be directed, the unique virtual money account identifier for the account information record for the provider for which payment for the product when purchased through the system as part of a bundled set is to be directed that is maintained within virtual money account database 114o in exemplary embodiments in which a virtual payment system is implemented within server system 110, a payment amount to be transferred to the provider for which payment for performing the secondary service is to be directed, and an indication of whether the product is optional or required in association with performance of the primary service.
Available products database 114i is used to maintain information records for various healthcare products (for example, prescription drugs and medical supplies) that can be offered by pharmacies registered with server system 110 (that is, pharmacies for which an account information record is maintained within pharmacy profile database 114e) for purchase by customer users registered with the system. In exemplary embodiments, the respective information records for the healthcare products that are maintained in available products database 114i and the information that populates the respective information record for each product can be created and maintained by a back-end administrator of server system 110. For each product for which an information record is created, various items of information relevant to the product, such as name(s), a list of dosage level options (for prescription drugs), size options (for certain medical supplies), and the like, a description of the product, an indication of whether a prescription is required to purchase the product, information for rendering a respective predefined fillable form for submitting prescription information for the product within a user interface, cost information (for example, average prices for the product for patients that are uninsured and/or have a high deductible insurance plan and a lowest price for purchasing the product that is offered by pharmacies registered with server system 110), a unique product identifier that is used by application server 116 to uniquely identify the particular product, and any other suitable information may be included in the respective information record for the product that is maintained within available products database 114i. In exemplary embodiments, the respective information records for each particular product that is maintained in available products database 114i can further include a list of alternative, equivalent, and generic products for the particular product along with the unique product identifier for the respective information record that is maintained in available products database 114i for each of the alternative, equivalent, and generic products included in the list.
In exemplary embodiments, the cost information that is included in the respective information record for each healthcare product that is maintained within available products database 114i may also comprise, for example, a standard national price for the product (which may obtained, for instance, from data provided by IMS Health and/or First Databank, Inc. for prescription pharmaceutical drugs) and a price for the product when purchased in association with Medicare coverage. The cost information that is included in the respective information record for each product may further include additional price data compiled by providers of the system and/or crowdsourced price data submitted by users of the system reporting observed prices at which the product is being offered through third-party providers along with information describing the particular third-party providers for which observed prices have been provided (such as, for example, a most recent date at which the price was observed along with name, location(s) and hours, contact information, and URLs or references to a website for the third party provider).
Product offer database 114j is used to maintain information records for offers of healthcare products that are being made by pharmacies registered with the system for purchase by customer users registered with the system. In this regard, it should be noted that the same product may be separately offered by multiple different pharmacies registered with the system and, thus, product offer database 114j can include multiple information records for the same product that are each associated with a different product offer by a different provider. For each product offered by a pharmacy for which a respective information record is maintained within product offer database 114j, various items of information relevant to the offering of the product, such as the unique product identifier for the information record within available products database 114i for the product, an indication of whether a prescription is required to purchase the product, the unique pharmacy account identifier for the account information record within pharmacy profile database 114e of the pharmacy that is offering the product, a discounted price for purchasing the product from the identified pharmacy within marketplace system 100, a regular price for the product when the service is purchased outside of the system from the identified pharmacy, a payment amount for purchases of the product by customer users registered with the system that is to be transferred to the pharmacy that is offering the product, the unique virtual money account identifier for the account information record for the pharmacy for which payment for the product when purchased through the system is to be directed that is maintained within virtual money account database 114o in exemplary embodiments in which a virtual payment system is implemented within server system 110, additional descriptive information that may be provided by the pharmacy offering the product, a unique product offer identifier that is used by application server 116 to uniquely identify the information record for the offering of the particular product by the pharmacy within the system, and any other suitable information may be included in the respective information record for the offered product that is maintained within product offer database 114j. The items of information included in the respective information record for each offered product that is maintained within product offer database 114j can further include items of information describing a time limit or expiration date for redeeming purchases of the offered product made by customer users registered with the system and discounts that are available with respect to purchases of the offered product by customer users registered with the system. For example, the items of information describing available discounts for the offered product can include a table of one or more unique coupon codes that customer users may enter when making purchases of the offered product within the system and, for each coupon code included in such a table, a description of a discount associated with the coupon code and an indication of whether the coupon code is presently valid for use.
Transaction information database 114k is used to maintain information records for purchases that have been made via the system by registered customer users of healthcare services and products being offered by registered providers. For each purchase of a service or product that has been made using the system, various items of information relevant to the purchase may be included in the respective information record for the purchase that is maintained within transaction information database 114k. In general, the items of information relevant to each purchase that is included in the respective information record for the purchase that is maintained within transaction information database 114k can include, for example, the unique customer account identifier of the account information record for the purchasing customer within customer profile database 114a, the unique procedure offer identifier of the information record for a purchased service within service offer database 114h or the unique product offer identifier of the information record for a purchased product within product offer database 114j, a purchase date, and a unique transaction identifier that is used by application server 116 to uniquely identify the information record for the purchase of the service or product within the system.
For each purchase of a service that has been made using the system, the items of information relevant to the purchase included in the respective information record for the purchase that is maintained within transaction information database 114k may further include the unique physician account identifier for the account information record within physician profile database 114b of the physician user that is designated as performing the purchased service in the information record for the purchased service within service offer database 114h, an indication of any set expiration date by which the purchase must be redeemed, an indication of whether the purchase has been redeemed, if the purchase has been redeemed, a redemption date, and any other suitable accounting details pertaining to the purchase (such as indications of payment sources and details regarding purchase cancellations, refunds, or other adjustments). Additionally, in exemplary embodiments, for each purchase of a service that has been made using the system for which the respective information record for the offered service that is maintained within service offer database 114h includes an indication of whether the provider that is offering the service through the system has associated the service offer with one or more healthcare products, the items of information relevant to the purchase included in the respective information record for the purchase that is maintained within transaction information database 114k may further include, for each healthcare product that is indicated as having been associated with the service offer, an indication of whether a purchase of the associated product has been made via the system by the registered customer user in association with the purchase of the service along with the unique transaction identifier that is used by application server 116 to uniquely identify the information record in transaction information database 114k for the purchase of the product within the system.
Additionally, in exemplary embodiments, the information records for purchased services that are maintained within transaction information database 114k can include information records that include additional information for purchases of services that are offered by providers registered with the system as a bundled set of services or one or more services and one or more products. In this regard, the information record for each purchased bundled set that is maintained within transaction information database 114k may include an indication of a particular outside facility that has been selected for performing the primary service of the bundled set. The information record for each purchased bundled set that is maintained within transaction information database 114k may also include, for each service of the bundled set that is included within the purchase (for example, each required secondary service or each optional secondary service selected by the customer user to be included within the purchase, as well as the primary service), the unique physician account identifier for the account information record within physician profile database 114b of the physician user that is designated as performing the service in the information record for the purchased service within service offer database 114h, an indication of whether the purchase has been redeemed with respect to that particular service, and, if the purchase has been redeemed with respect to that particular service, a redemption date for that particular service. Likewise, the information record for each purchased bundled set that is maintained within transaction information database 114k may also include, for each product of the bundled set that is included within the purchase (for example, each required product or each optional product selected by the customer user to be included within the purchase), the unique pharmacy account identifier for the account information record within pharmacy profile database 114e of the pharmacy provider that is designated as offering the product for purchase within the bundled set, an indication of whether a prescription is required to purchase the product, the unique physician account identifier for the account information record within physician profile database 114b of the physician user that would be writing the prescription if a prescription is required to purchase the product (for example, the physician user that would be performing the primary service), an indication of whether a prescription has been received by the customer user if a prescription is required to obtain the purchased product, an indication of whether the purchase has been redeemed with respect to that particular product, and, if the purchase has been redeemed with respect to that particular product, a redemption date for that particular product.
For each purchase of a product that has been made using the system, the items of information relevant to the purchase included in the respective information record for the purchase that is maintained within transaction information database 114k may further include the unique pharmacy account identifier for the account information record within pharmacy profile database 114e of the pharmacy that is offering the product, an indication of whether a prescription is required to obtain the purchased product, an indication of whether a prescription has been written by a physician provider for the purchasing customer user if a prescription is required to obtain the purchased product, an indication of any set expiration date by which the purchase must be redeemed, an indication of whether the purchase of the product has been redeemed, a redemption date if the purchase of the product has been redeemed, an indication of whether the purchase of the product was made by the customer user in conjunction with a purchase of a service for which the respective information record for the offered service that is maintained within service offer database 114h includes an indication that the provider offering the service through the system has associated the service offer with the purchased product, and any other suitable accounting details pertaining to the purchase (such as indications of payment sources and details regarding purchase cancellations, refunds, or other adjustments). If the respective information record for a purchase of a product that is maintained within transaction information database 114k includes an indication that the purchase of the product was made by the customer user in conjunction with a purchase of a service for which the respective information record for the offered service that is maintained within service offer database 114h includes an indication that the provider offering the service through the system has associated the service offer with the purchased product, the items of information relevant to the purchase included in the respective information record may further include the unique procedure offer identifier of the information record for the associated purchased service within service offer database 114h and the unique physician account identifier for the account information record within physician profile database 114b of the physician user that is designated as performing the purchased service in the information record for the purchased service within service offer database 114h.
As noted above, in exemplary embodiments in which a virtual payment system is implemented within server system 110, data store 114 can further comprise a virtual money account database 114o that is used to maintain account information records for virtual money accounts that are respectively established by virtual payment system manager 170 for registered users of marketplace system 100 and other participants to transactions conducted within the marketplace system. As also noted above, the participants to transactions within the virtual payment system for which respective virtual money accounts are established and utilized may include, in addition to patients, healthcare providers, or other entities specified for receiving payments for services or products offered through the marketplace system, third party payers and an entity that provides the transactional marketplace system. In general, virtual funds that are created by virtual payment system manager 170 (as described in greater detail below) may be exchanged for real currency and assigned to, allocated to, and exchanged among various participants within the virtual payment system in response to various actions being taken within the transactional marketplace system. In this regard, virtual money account database 114o is accessed via database server 112 and utilized by virtual payment system manager 170 to organize, manage, and track information pertaining to virtual funds that are created by virtual payment system manager 170 with respect to transactions that are conducted within the marketplace system in relation to purchases of services and products being offered by providers within the system.
More specifically, in exemplary embodiments, for each registered user of or other participant to transactions conducted within the marketplace system, a set of general information and a container of virtual fund objects can be included in the respective account information record for the participant that is maintained within virtual money account database 114o. The items of information included in the set of general information of the respective account information record for each participant may include, for example, a unique virtual money account identifier that is associated with the account information record for the participant within virtual money account database 114o and used by application server 116 for performing various operations, a set of accounting details pertaining to transactions conducted within the virtual payment system with respect to the container of virtual fund objects included in the respective account information record that are dynamically recorded by virtual payment system manager 170 in response to such transactions being conducted, an indication of a type of participant for which the corresponding virtual money account has been established (for instance, a customer user, a physician user, an administrator user for an entity that provides the transactional marketplace system 100, third party payers, and other entities that may be specified for receiving payments for services or products offered through the marketplace system but are not registered with the system for offering services and/or products for purchase via the system, such as facilities and pharmacies), and, for each participant that is registered with the server system 110 as a customer or provider user, the unique account identifier for the account information record within the corresponding profile database (for instance, customer profile database 114a, physician profile database 114b, practice group profile database 114c, hospital system profile database 114d, or pharmacy profile database 114e) of the registered user, as well as any other suitable identifying and descriptive information. For each participant that does not have a corresponding user account registered with the server system 110, the items of information included in the set of general information of the respective account information record for the participant may further include, for example, details such as name, address, contact information, and information indicative of an external financial account that is used for purposes of making payments (such as for third party payer participants), receiving disbursements (such as for facility participants), or holding actual funds (such as for the providers of marketplace system 100). In exemplary embodiments, some or all of the information that may be included in the set of general information for each participant that does not have a corresponding account registered with the server system 110 may alternatively be stored within the one or more additional databases 1141 of data store 114 in association with the unique virtual money account identifier that is associated with the account information record for the participant within virtual money account database 114o. It should also be noted that, in exemplary embodiments, virtual money account database 114o can also maintain account information records for virtual money accounts that are respectively established for any number of various types of participants to transactions conducted within marketplace system 100 other than those explicitly referenced herein.
The containers of virtual fund objects included in the respective account information records for participants that are maintained within virtual money account database 114o are used to manage units of virtual funds that have been created within the virtual payment system by virtual payment system manager 170. In particular, each virtual fund object in the respective account information record maintained within virtual money account database 114o for each participant corresponds to an amount or value of virtual funds that are presently assigned to the participant and includes a plurality of attributes that define the virtual fund object. More specifically, the plurality of attributes that define each virtual fund object include, as a primary attribute, an indication of the value of the corresponding virtual funds for the object. The value of a virtual fund object is the apparent value of the corresponding virtual funds that is represented to all participants within the system and corresponds to an amount of real currency that is held in an external financial account maintained by the providers of marketplace system 100. In exemplary embodiments, the value of a virtual fund object can be represented within the virtual payment system as an actual value of the corresponding real currency that is held in the external financial account maintained by the providers of marketplace system 100 for the virtual fund object (for example, using a direct dollar-for-dollar correlation between the amount of corresponding real currency held in the external financial account for the virtual fund object and the value of a virtual fund object). In this regard, the items of information included in the set of general information of the respective account information record within virtual money account database 114o for each participant may include a balance value that is dynamically calculated by virtual payment system manager 170 in response to transactions conducted within the virtual payment system as an aggregate sum of the values of all virtual fund objects included in the container of the respective account information record. In exemplary embodiments, the values of virtual fund objects may be permitted to be represented within the virtual payment system as negative values of corresponding real currency, and the balance values included in respective account information records within virtual money account database 114o for participants may also be permitted to be negative values. Virtual funds are thereby managed within the virtual payment system as digitally-recorded values that correlate to corresponding amounts of real currency that may be held in or owed from an external financial account and used to track transfers of value between participants within virtual payment system.
The plurality of attributes that define each virtual fund object can further include a unique identifier for the object that is used by virtual payment system manager 170 to track the object through transactions conducted within the virtual payment system, an indication of an original funding or debiting source based on which the object was created, a timestamp that includes details about the time and/or date when the bucket of funds was created, an indication of whether the corresponding virtual funds for the object are presently allocated to use as payment for an offered service or product purchased within the marketplace system by the participant for which the account information record within which the object is maintained was established in virtual money account database 114o in association with the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k, and an indication of whether the corresponding virtual funds for the object have already been transferred to the participant for which the account information record within which the object is maintained was established as part of the payment process for an offered service or product purchased within the marketplace system for which the participant is specified as the entity for which payment for the purchased service or product is to be directed along with the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k. The indication of the original funding or debiting source based on which a virtual fund object was created may be, for example, an indication of an actual source of real currency that was used for purchasing the corresponding virtual funds (which may be, for instance, a bank account or other depository institution from which an Automated Clearing House (ACH) payment or the like was made, credit or debit card information, other electronic payment information such as information for utilizing an account with an online payment service such as PayPal, an online wallet provider such as Google Wallet, or any another entity facilitating payments and money transfers to be made through the Internet, cash, or a third party payer that submitted a payment on behalf of a participant), an indication of an actual source of real currency for which a negative value of corresponding virtual funds indicates an amount of real currency owed by a participant, an indication that the value of the virtual fund object is a credit that was conveyed by the providers of marketplace system 100 to a registered user of server system 110, or an indication that the value of the virtual fund object corresponds to a discount made available by a provider registered with the system with respect to a purchase of a service or product offered by the provider by a customer user registered with the system (which may include indications of a particular coupon code input by the customer when making the purchase and the unique identifier for the information record for one of a corresponding provider profile database, service offer database 114h, or product offer database 114j within which information describing the discount is maintained).
With respect to the attribute defining a virtual fund object that indicates whether the corresponding virtual funds for the object are presently allocated to use as payment for an offered service or product purchased within the marketplace system by the participant for which the account information record within which the object is maintained was established in virtual money account database 114o, the items of information included in the set of general information of the respective account information record within virtual money account database 114o for each participant may include, in addition to the total balance value described above, an available balance value that is dynamically calculated by virtual payment system manager 170 in response to transactions conducted within the virtual payment system as an aggregate sum of the values of all virtual fund objects included in the container of the respective account information record for which there is not an indication that the corresponding virtual funds for the object are presently allocated to use as payment for a purchased service or product and an allocated balance value that is dynamically calculated by virtual payment system manager 170 in response to transactions conducted within the virtual payment system as an aggregate sum of the values of all virtual fund objects included in the container of the respective account information record for which there is an indication that the corresponding virtual funds for the object are presently allocated to use as payment for a purchased service.
As used herein, the terms “virtual funds,” “virtual money,” “electronic money”, “e-money,” and the like refer to units of virtual currency that are created and exchanged as value for transactions conducted in the virtual environment provided by the virtual payment system. In contrast, the terms “real currency,” “actual currency,” “real funds,” “actual funds,” and the like refer to any type of currency exchanged as value for transactions conducted outside of the virtual environment including, but not limited to, types of currency issued by sovereign nations such as, for example, United States Dollars, European Union Euros, Japanese Yen, British Pounds, Chinese Yuan, Swiss Francs, etc.
As discussed above, application server 116 can implement a user interface so that users of connected client systems 140 can access various services provided by the application server with relative ease by operating a corresponding client application 142. In exemplary embodiments, the user interface can be a web-based user interface, implemented as a web-based software application hosting a corresponding website that provides a number of web pages (that is, screens) to offer the services implemented by application server 116 to users. For example, a user can access the corresponding website using a web browser implemented within a client application 142 executing on a client system 140.
In exemplary embodiments, when any user, regardless of whether the user is registered with system 110 with any type of user account or a non-registered user, operates a client system 140 to access application server 116 (for example, by launching a native client application or by using a web browser to submit a URL that provides a network address for application server 116), the application server can be configured with a default setting that directs the user to a home page for the services grouped within customer portal 120, at which the user is presented with various options through a search interface to access functions provided by navigation and search service 124.
In one example, when the user selects the option within drop-down menu 302 to search for a particular service offered by provider users registered with the system, the user can then proceed to enter the name of the service within search entry field 304. In exemplary embodiments, navigation and search service 124 can be configured to, as the user enters the name of the service to be searched, identify and provide corresponding suggested entry completions in association with search entry field 304 (for instance, by comparing the entered characters with the various service names included in the respective information records for healthcare services that are maintained in available services database 114g). The user can then select one of the suggested entry completions at any point or continue to complete entry of the service name manually. In alternative exemplary embodiments, to allow a user to select a particular service to be included in search entry field 304, home page 100 may be configured to provide an additional drop-down menu in conjunction with a selection of the option within drop-down menu 302 to search for a particular service that allows a user to first select from a list of specialties, and, upon a selection of a particular specialty being made by the user, provides a list of services associated with the selected specialty (for example, based on information maintained in available services database 114g) from which the user can select the particular service to be included in search entry field 304. In conjunction with selecting the particular service, the user can also enter a city name and/or zip code or opt to utilize a default location entry within location entry field 306 to localize a search radius for providers offering the selected service for purchase via marketplace system 100.
Once the appropriate search information is entered, the user can then select the search button to direct navigation and search service 124 to conduct a search of local providers registered with server system 110 and offering the inputted healthcare service for purchase via marketplace system 100. Navigation and search service 124 can conduct such a location-based search by accessing, for example, service offer database 114h in conjunction with physician profile database 114b, practice group profile database 114c, hospital system profile database 114d, and/or any other suitable information and databases to which the application server has access to filter the information records included within available services database 114g for healthcare services that match the specified search criteria, and then present the results of the search to user within a search result listing page.
In exemplary embodiments, whenever navigation and search service 124 is directed to conduct a location-based search by a user (for example, for local providers offering the inputted healthcare service or, as discussed below, for local providers generally or for local pharmacy providers offering healthcare products), the navigation and search service can be configured to maintain the location specified within location entry field 306 for search within a data object for a session with application server 116 that is maintained for the user. As referred to herein, the term “session” can refer a series of transactions that can be performed sequentially by interacting with and navigating through various pages during a single, unbroken string of interactions. Such a session may end, for example, when the user terminates a native client application running on the client system and being operated by user, when the user terminates a web browser being used to access a web application provided by application server 116 or stops selecting or navigating through pages within the domain of the website provided by the application server and instead navigates to a web site at a different domain, or when the user logs out of a customer account being used to access services provided by the application server with respect to a particular customer account information record that is maintained within customer profile database 114a. In exemplary embodiments, the session data object for sessions with application server 116 that are presently being maintained for users can be stored and maintained locally to application server 116.
In the example screen shot depicted in
When a user selects the option to purchase an offered service listed in result listing section 311, navigation and search service 124 can be configured to update the session data object for the session with application server 116 that is presently being maintained for the user to include an indication that the user has selected the offered service for purchasing (for example, by including the procedure offer identifier that is maintained within service offer database 114h to uniquely identify the offering of the particular service by the provider). In exemplary embodiments, when a user selects the option to purchase an offered service listed in result listing section 311 for which the respective information record in service offer database 114h includes an indication that the provider that is offering the service through the system has associated the service offer with one or more healthcare products, navigation and search service 124 can be further configured to provide an option for the user to specify whether to proceed with selecting to purchase the offered service listed in the entry in view of the indication that the provider that is offering the service through the system has associated the service offer with one or more products and, for each product associated with the service offer for which a purchase is indicated as being optional in association with the performance of the service, an option to select to purchase the associated product in association with the purchase the offered service listed in the entry in result listing section 311 selected by the user. If further information is required regarding each product selected for purchasing in association with the offered service (for example, a particular dosage level and quantity for a prescription drug according to a prescription written for the user, a particular size option for a medical supply product, and the like), navigation and search service 124 can be configured to implement suitable user interface controls to allow the user to specify the additionally required information. For example, navigation and search service 124 can be configured to provide a user interface element through which the additionally required information can be specified by a user selection of the appropriate information from a list of selectable options. The information and options provided at such a page can be generated based on the respective information record for the particular healthcare product that is maintained in available products database 114i. When a user specifies to proceed with selecting to purchase an offered service listed in result listing section 311 for which a purchase of any products is required in association with performance of the service or optional and selected by the user for purchasing in association with the purchase the offered service, navigation and search service 124 can be configured to update the session data object for the session with application server 116 that is presently being maintained for the user to include an indication that the user has selected the offered service for purchasing in association with a purchase of the each product required to be purchased in association with performance of the service or optional and selected by the user for purchasing in association with the purchase of the offered service in association with any other information that is required or otherwise specified by the user (for example, in the case of a prescription drug, the quantity that is specified by the user and the price or estimated price that is calculated based on the information specified in the information record for the offered product within product offer database 114j in relation to the quantity specified by the user).
As will be described in greater detail below, upon selecting one or more services and/or products for purchase in association with a session with application server 116, the user will then have an option to navigate to a customer purchase page (for example, a “Check-Out” page) to proceed with purchasing the selected item(s) with respect to an account information record maintained within customer profile database 114a for a registered customer user.
In exemplary embodiments, result listing section 311 can be further implemented to present any other appropriate information relevant to the offered services included in the search results. Additionally, for each entry for an offered service listed in result listing section 311, first portion 312 can further include a hyperlink or other reference that is accessible by the user via the user interface to navigate to a physician profile page that presents information regarding the physician that will perform the offered service (an example of such a physician profile page will be described below with reference to
Referring again to example home page 300 illustrated in
Once the desired product name is entered by the user in search entry field 304, the user can then select the search button to direct navigation and search service 124 to initiate a search of pharmacies registered with server system 110 and offering the inputted healthcare product for purchase via marketplace system 100. If further information is required regarding the particular product entered by the user prior to conducting the search (for example, a particular dosage level and quantity for a prescription drug according to a prescription written for the user, a particular size option for a medical supply product, and the like), navigation and search service 124 can be configured to implement suitable user interface controls to allow the user to specify the additionally required information. For example, navigation and search service 124 can be configured to direct the user interface to a page at which the additionally required information can be specified by a user selection of the appropriate information from a list of selectable options. The information and options provided at such a page can be generated based on the respective information record for the particular healthcare product that is maintained in available products database 114i and may further include a presentation of various items of information relevant to the product for the user to review, such as a description of the product and an indication of whether a written prescription from a medical specialist is required to purchase the product.
Upon any additional required information being specified by user, navigation and search service 124 can then conduct such a search by accessing, for example, product offer database 114j in conjunction with pharmacy profile database and/or any other suitable information and databases to which application server 116 has access to filter the information records included within product offer database 114j for healthcare products that match the specified search criteria, and then present the results of the search to user within a product search result listing page that presents a list of pharmacies offering the product specified within search entry field 304. Such a product search result listing page can present an entry for each offer of the product for which a respective information record is maintained within product offer database 114j that matches the specified search criteria. The product search result listing page may also provide user interface controls that can be accessed by a user to direct navigation and search service 124 to order the list of entries for offers of the product within the page according to a specified criteria. For example, the list of entries for offers of the product within the page according to the price for purchasing the offered product via server system 110.
In exemplary embodiments, such a search result listing page 310 can be implemented to present any other appropriate information relevant to the search criteria specified by the user, such as, for example, a graphic depicting the average, national standard, and Medicare coverage prices for the particular product specified in the search criteria that is obtained from the cost information included in the respective information record for the product that is maintained in available products database 114j (for prescription drug products, the prices obtained from the cost information can be provided for a default quantity of the prescription drug or, alternatively, based on a calculation performed by navigation and search service 124 for the quantity specified by the user using the average cost information for a default quantity as a reference). As another example, such a such a search result listing page 310 can be implemented to present a graphic depicting any additional price data included in the respective information record for the product maintained in available products database 114j that has been compiled by providers of the system and/or crowdsourced from users of system 100 reporting observed prices at which the product is being offered through third-party providers (along with information describing the particular third-party providers for which observed prices have been provided and the most recent date on which each third-party provider price was observed). The additional price data presented in such a graphic may, for instance, be limited to third-party providers that are determined, based on location information included in the compiled or crowdsourced price data, to be offering the particular product at a location that is within a default search radius (for example, 50 miles) of a location determined by navigation and search service 124. The particular location that is utilized for this purpose may be determined using, for example, a location that is stored within the session data object for the session with application server 116 that is presently being maintained for the user or location information that is gathered by any suitable location determining functionality implemented on the client system being operated by the user to provide a default location entry.
For an entry in search result listing page 310 for an offering of the product listed in the product search result listing page being made by a pharmacy that is registered with server system 110, the entry may further include portions presenting information from the account information record of the pharmacy that is offering the product through the system (for example, pharmacy name, address, and contact information), cost information for purchasing the offered product through marketplace system 100 (for example, the discounted price for the product that is specified in the information record for the offered product within product offer database 114j or, for prescription drugs, a price that is calculated based on the specified discounted price in relation to the quantity specified by the user), a cost savings difference between the discounted price and the regular price for the product when the product is purchased outside of the system as specified in the respective information record for the offered product, and an option to select to purchase the offered product listed in the entry (for example, via an “Add to Cart” button).
When a user selects the option to purchase an offered product listed in the product search result listing page, navigation and search service 124 can be configured to update the session data object for the session with application server 116 that is presently being maintained for the user to include an indication that the user has selected the offered product for purchasing (for example, by including the product offer identifier that is maintained within product offer database 114j to uniquely identify the offering of the particular product) in association with any other information that is required or otherwise specified by the user (for example, in the case of a prescription drug, the quantity that is specified by the user and the price that is calculated based on the discounted price for the product that is specified in the information record for the offered product within product offer database 114j in relation to the quantity specified by the user). As noted above and described in greater detail below, upon selecting one or more services and/or products for purchase in association with a session with application server 116, the user will then have an option to navigate to a customer purchase page (for example, a “Check-Out” page) to proceed with purchasing the selected item(s) with respect to an account information record maintained within customer profile database 114a for the registered customer user.
In exemplary embodiments, the product search result listing page can be further implemented to present any other appropriate information relevant to the offered product included in the search results. For instance, the product search result listing page can be implemented to include additional hyperlinks or other references to other relevant pages providing information that is relevant to the search criteria specified by the user, such as a reference to a healthcare product information page that presents information regarding the specified product.
Referring again to example home page 300 illustrated in
Once the desired condition is entered by the user in search entry field 304, the user can then select the search button to direct navigation and search service 124 to navigate the user interface to a condition information page for the specified condition. In this regard, navigation and search service 124 may be configured to require that the text entered in search entry field 304 correspond to a condition for which a corresponding information record is maintained in condition information database 114f. For example, upon the user selecting the search button, navigation and search service 124 can be configured to provide a list of suggested condition names that are determined to be similar to the text entered in search entry field 304 from which the user can select upon making a determination that the text entered in search entry field 304 does not more closely correspond to a particular condition for which a corresponding information record is maintained in condition information database 114f.
Upon the user selecting the search button with an appropriate condition specified in search entry field 304, navigation and search service 124 can render the information page for the specified condition in the user interface. The condition information page for a particular condition can be implemented to present a set of appropriate information relevant to condition based on the information that is maintained in the respective information record for the condition that is maintained in condition information database 114f such as, for example, name, description, causes, risk factors, symptoms, and common treatments. In exemplary embodiments, the condition information page for a particular condition can be implemented to provide a list of corresponding healthcare services that can be offered by providers registered with server system 110 in conjunction with a respective hyperlink (or other reference) for each corresponding service that is accessible by the user within the user interface to navigate to a healthcare service information page that presents information regarding the specified service.
Referring now to
As noted above, for a particular healthcare service that is being offered as a bundled set of services or one or more services and one or more products, the cost information that is included in the respective information record for the primary service that is maintained within available services database 114g can include respective cost information for each of the primary service, one or more secondary services and/or one or more products included in the bundled set, and, if required, the use of an outside facility for the primary service individually. In this regard, the information that is presented in cost comparison graphic 324 for such a bundled set can be generated to present a display of the aggregate sum of the respective individual prices for each of the primary service, the one or more secondary services and/or one or more products included in the bundled set, and, if required, the use of an outside facility for the primary service individually for patients that are uninsured and/or have a high deductible insurance plan in comparison with an average price for purchasing the bundled set that is offered by providers registered with server system 110. In this manner, the cost information for the entire bundled set, rather than simply for the primary service alone, can be made transparent to a user visiting the healthcare service information page for a particular healthcare service that is being offered as a bundled set. A healthcare service information page that is implemented by navigation and search service 124 for a particular healthcare service that is being offered as a bundled set may also present additional information relevant to the bundled set.
The information presented in provider listing section 326 can be generated in a manner similar to the information included in result listing section 311 of example search result listing page 310 depicted in
Each entry for an offered service listed in provider listing section 326 presents information from the account information record within physician profile database 114b of the physician that will perform the service as specified in the information record for the offered service within service offer database 114h (for example, the physician's name and profile picture) and cost information for purchasing the offered service through application server 116 (for example, the discounted price for the service that is specified in the information record for the offered service within service offer database 114h). In the present example, provider listing section 326 further includes a location entry field 327 that, in conjunction with a “submit” button 328, allows a user to specify a particular location (for example, a city name and/or zip code) and submit a request for navigation and search service 124 to conduct a search and update the information presented in provider listing section 326 to present a list of providers offering the particular service within the default search radius of the newly specified location. Navigation and search service 124 can also be configured to, in response to such a request, update the location that is maintained within the session data object for the session with application server 116 that is presently being maintained for the user.
In exemplary embodiments, provider listing section 326 can be further implemented to present any other appropriate information relevant to the offered services included in the search results. For example, for each entry for an offered service listed in provider listing section 326 for which the respective information record for the offered service within service offer database 114h includes an indication that the provider offering the service through the system has associated the service offer with one or more healthcare products, the information presented for the entry in the provider listing section can further include a listing of each of the associated products providing information obtained from the respective information record for the offered service within service offer database 114h and the respective information record for the product maintained within available products database 114i (such as whether a purchase of the product is optional or required in association with performance of the service, whether a prescription is required to purchase the product, and information describing the pharmacy through which the product is being offered for purchase in association with service), hyperlinks or other references to other relevant pages providing information that is relevant to the associated product, such as a reference to a healthcare product information page that presents information regarding the specified product, and the cost information for purchasing the offered service through application server 116 included in the information presented for the entry can further include respective cost information for each of the associated products obtained from available products database 114i (for example, a lowest price for purchasing the product that is offered by pharmacies registered with server system 110 obtained from the respective information record for the product), product offer database 114j (for example, where the respective information record for the offered service within service offer database 114h includes a product offer identifier that uniquely identifies the information record for the offering of the particular product by a pharmacy that is affiliated with the provider offering the particular service within the system, the cost information can include the discounted price for the product that is specified in the information record for the product offer by the affiliated pharmacy within product offer database 114j), and/or service offer database 114h (for example, where the respective information record for the offered service within service offer database 114h includes information describing a pharmacy that is not registered with the system but affiliated with the provider offering the particular service along with a price for purchasing the particular product from the non-registered, affiliated pharmacy, the cost information can include this price).
Additionally, each entry for an offered service listed in provider listing section 326 can further include a hyperlink or other reference that is accessible by the user via the user interface to navigate to a physician profile page that presents information regarding the physician that will perform the offered service specified in the entry. A screen shot illustrating an example of a GUI provided by a physician profile page 330 implemented by navigation and search service 124 for a particular physician user registered with server system 110 is provided in
In the illustrated example, physician profile page 330 includes a physician information section 332 and an offered procedures section 336. The information presented in physician information section 332 can be generated based on the information that is included in the respective account information record that is maintained for the particular physician user in physician profile database 114b and may include various items of information relevant to the physician, such as name, practice specialty, office location(s) and hours, a profile picture, contact information, biographical information (such as awards, honors, publications, patient testimonials, and other information that may be of interest to prospective customers accessing the system), URLs or references to websites and social media profiles, and group practice, hospital, and pharmacy affiliation(s).
In exemplary embodiments, as further illustrated in
In response to a user selecting “Request an appointment” button 334, navigation and search service 124 can be configured to implement suitable user interface controls for allowing the user to submit a request for scheduling an appointment to the particular physician user (for example, by sending a notification to the physician user by utilizing the contact information specified in the respective account information record for the physician that includes contact information for the user). Navigation and search service 124 may also be configured to implement suitable user interface controls for allowing the user to schedule an appointment with the particular physician user. Navigation and search service 124 may provide this functionality by, for example, accessing an appointment scheduling service with which the particular physician user is associated, which may be a service offered by application server 116 or offered by a third-party service provider.
In the present example, as illustrated in
In exemplary embodiments, each entry for an offered service listed in offered procedures section 336 for which the respective information record for the offered service within service offer database 114h includes an indication that the provider offering the service through the system has associated the service offer with one or more healthcare products can further include a listing of each of the associated products providing information obtained from the respective information record for the product maintained within available products database 114i (which may be provided in conjunction with a hyperlink or other reference that is accessible by the user within the user interface to navigate to a healthcare product information page that presents information regarding the named product), and the cost information for purchasing the offered service through application server 116 included in the information presented for the entry can further include respective cost information for each of the associated products obtained from available products database 114i (for example, a lowest price for purchasing the product that is offered by pharmacies registered with server system 110 obtained from the respective information record for the product), product offer database 114j (for example, where the respective information record for the offered service within service offer database 114h includes a product offer identifier that uniquely identifies the information record for the offering of the particular product by a pharmacy that is affiliated with the provider offering the particular service within the system, the cost information can include the discounted price for the product that is specified in the information record for the product offer by the affiliated pharmacy within product offer database 114j), and/or service offer database 114h (for example, where the respective information record for the offered service within service offer database 114h includes information describing a pharmacy that is not registered with the system but affiliated with the provider offering the particular service along with a price for purchasing the particular product from the non-registered, affiliated pharmacy, the cost information can include this price).
In exemplary embodiments, each entry for an offered service listed in offered procedures section 336 can be implemented to further include a user interface element that is accessible by the user to direct navigation and search service 124 to present additional information regarding the offered service listed in the entry along with an option to select to purchase the offered service (for example, via an “Add to Cart” button) within the user interface. Upon a user selecting such an option to purchase an offered service, navigation and search service 124 can be configured to proceed in a manner that is similar to the manner in which the navigation and service 124 proceeds upon a user selecting the option to purchase an offered service listed in result listing section 311 of a search result listing page 310, as described above. For example, navigation and search service 124 can be configured to update the session data object for the session with application server 116 that is presently being maintained for the user to include an indication that the user has selected the offered service for purchasing along with an indication for each of any products in association with which the user has selected the offered service for purchasing and any other information that is required or otherwise specified by the user (for example, in the case of a prescription drug, the quantity that is specified by the user and the price or estimated price that is calculated based on the information specified in the information record for the offered product within product offer database 114j in relation to the quantity specified by the user).
Referring again to example home page 300 illustrated in
Once the desired provider name is entered by the user in search entry field 304, the user can then select the search button to direct navigation and search service 124 to navigate the user interface to provider profile page for the specified provider. In this regard, navigation and search service 124 may be configured to require that the text entered in search entry field 304 correspond to a provider for which a corresponding account information record is in physician profile database 114b, practice group profile database 114c, and hospital system profile database 114d. For example, upon the user selecting the search button, navigation and search service 124 can be configured to provide a list of suggested provider names that are determined to be similar to the text entered in search entry field 304 from which the user can select upon making a determination that the text entered in search entry field 304 does not more closely correspond to a particular provider for which a corresponding account information record is maintained by database server 112.
Upon the user selecting the search button with an appropriate provider name specified in search entry field 304, navigation and search service 124 can render the provider profile page for the specified provider name in the user interface. For example, if the provider profile name corresponds to a physician user registered with server system 110, navigation and search service 124 can render the respective physician profile page (as discussed above with reference to
Alternatively, when a user selects the option within drop-down menu 302 to search for providers registered with the system, the user, rather than searching for a specific provider by name, can opt to leave search entry field 304 blank and, instead, conduct a search for local providers by entering a city name and/or zip code or opt to utilize a default location entry within location entry field 306 to localize a search radius. Once the appropriate search information is entered, the user can then select the search button to direct navigation and search service 124 to conduct a search of local providers registered with server system 110. Navigation and search service 124 can conduct such a location-based search by accessing physician profile database 114b, practice group profile database 114c, and hospital system profile database 114d to filter the account information records for providers maintained by database server 112 for local providers, and then present the results of the search to user within a provider search result listing page. Such a provider search result listing page can present a list of registered providers within a default search radius (for example, 50 miles) of the location specified within location entry field 306 returned in the search conducted by navigation and search service 124 that includes an entry for each registered provider for which a respective account information record maintained by database server 112 indicates a location for the provider that is within the default search radius. In exemplary embodiments, such a provider search result listing page can also provide various user interface controls for refining the results of the search presented by modifying the search radius or inputting additional search criteria (in a manner similar to that described above with reference to
Similarly, and referring again to
As discussed above, in exemplary embodiments, when a user operating a client system selects an option that is presented within a user interface implemented by application server 116 within the corresponding client application executing on the client system to purchase an offered healthcare service or an offered healthcare product, navigation and search service 124 can be configured to update a session data object for the session with application server 116 that is presently being maintained for the user to include an indication that the user has selected the offered service or product for purchasing along with any other appropriate information. As will be described in greater detail below, in exemplary embodiments, upon selecting one or more services and/or products for purchase in association with a session with application server 116, the user will have an option to navigate to a customer purchase page (for example, a “Check-Out” page) to proceed with purchasing the selected item(s) with respect to an account information record maintained within customer profile database 114a for a registered customer user.
In such embodiments, a customer user is required to first register with server system 110 and thereby establish a respective account information record within customer profile database 114a, as well as a respective account information record for a virtual money account for the customer within virtual money account database 114o in exemplary embodiments in which a virtual payment system is implemented within server system 110, to be able to make prepaid purchases of healthcare services and products via marketplace system 100. In exemplary embodiments, a user operating a client system to access application server 116 via a corresponding client application executing on the client system may be provided with a user interface element within the user interface implemented by application server 116 that is accessible by the user to initiate a registration with server system 110. Such a user interface element may be, for example, provided as a “Create an account” button included within the user interface of any page implemented by navigation and search service 124 and rendered at the client application, and navigation and search service 124 may be configured to, in response a user accessing the user interface element, provide further user interface controls for allowing the user to specify a type of user account that the user intends to register with server system 110.
Upon the user indicating an intention to register as a customer user, the user will be able to initiate a registration session with account management service 122 to register a customer account with server system 110. Account management service 122 may be configured, for example, to implement a user interface that includes a series of pages with user interface controls accessible by the user to guide the user through the account registration process and prompt the user to input various types of information to be maintained by database server 112 within a respective account information record that is established for the user within customer profile database 114a such as, for example, name, address or location information, contact information (such as an email address and/or a telephone number), billing information for purchases (such as bank account information, credit card information, or information specifying any other funding source to use for purchases made by the user), and any other suitable identifying or descriptive information. Account management service 122 can be configured to access database server 112 to create the respective account information record for the user within customer profile database 114a based on the information input by the user during the registration process. Account management service 122 can be further configured to generate the unique customer account identifier for the created account information record, which may be used, for example, to index and reference the created account information record within database server 112. The created account information record can also be identified with a unique user name and protected by a password, which can be used by the user to log into the associated customer account when accessing application server 116.
In exemplary embodiments in which a virtual payment system is implemented within server system 110, account management service 122 can be configured to, in response to a conducting a registration session with a user to register a customer account for the user with server system 110, issue a notification to virtual payment system manager 170 to create a respective virtual money account for the customer within the virtual payment system and provide the virtual payment system manager with corresponding information obtained during the registration session with the user for this purpose, such as an indication that the respective account information record to be created within the virtual money account database is for a customer user that has registered with the server system and the unique account identifier generated for the respective account information record for the customer within customer profile database 114a. Virtual payment system manager 170 can be configured to, in response to receiving such a notification, access database server 112 to create a respective account information record for a virtual money account for the customer within virtual money account database 114o based on the corresponding registration information provided in conjunction with the notification. In this regard, virtual payment system manager 170 can be configured to generate the unique virtual money account identifier for the respective account information record being created for the customer within virtual money account database 114o, which may be used, for example, to index and reference the created account information record within database server 112, instantiate the container of virtual fund objects included in the respective account information record as an empty container that does not have any virtual fund objects, and, in view of the container being empty, set the balance value for the respective account information record to an initial value of zero. Virtual payment system manager 170 can also be configured to, upon creating the respective account information record for the virtual money account for the customer within virtual money account database 114o, issue a notification of such to account management service 122 that includes the unique virtual money account identifier generated for the respective account information record for the customer within the virtual money account database, and account management service 122 can be configured to, in response to receiving such a notification, access database server 112 to store the unique virtual money account identifier within the respective account information record for the user within customer profile database 114a.
In some exemplary embodiments, virtual payment system manager 170 can be configured to facilitate the tracking and management of promotional credits that may be offered by the providers of healthcare marketplace system 100 to registered users of server system 110 for taking certain actions within the system in association with their registered accounts. For example, the providers of marketplace system 100 may offer a promotion to potential customer users in which each user, upon completing registration of a respective customer account with server system 110, will receive a credit of a specified amount of funds (for instance, a credit of $25) that the customer user may use to purchase services and/or products offered within marketplace system 100 by provider users that are registered with server system 110. Virtual payment system manager 170 can be configured to, in such an example, upon accessing database server 112 to create the respective account information record for the virtual money account for the customer within virtual money account database 114o, also access database server 112 to instantiate a new virtual fund object corresponding to the specified amount of funds for the promotional credit within the container of virtual fund objects included in the respective account information record. In this regard, virtual payment system manager 170 can generate a unique identifier for the new virtual fund object being created and define the attributes of the object to include an indication of the value of the corresponding virtual funds, the unique identifier generated for the object, an indication that the original funding source is a credit that was conveyed by the providers of marketplace system 100, a creation timestamp for the object, an indication that the corresponding virtual funds for the object are not presently allocated to use as payment for an offered service or product purchased within the marketplace system, and, optionally, an indication of an expiration date for the promotional credit by which the customer user must use the credited funds to purchase services and/or products offered within marketplace system 100.
In such an example, virtual payment system manager 170 can be configured to further access database server 112 to also instantiate a corresponding new virtual fund object for the promotional credit within the container of virtual fund objects included in the respective account information record for a respective virtual money account that is being maintained within virtual money account database 114o for an entity that provides the marketplace system (which may have already been established, for example, by a backend administrator of server system 110). More specifically, virtual payment system manager 170 can generate a unique identifier for the new virtual fund object being created and define the attributes of the object to include an indication of the value of the corresponding virtual funds as a negative value, the unique identifier generated for the object, an indication that the original funding source is a corresponding amount of real currency held within an external financial account maintained by the providers of marketplace system 100 (and thereby owed to the virtual payment system by the marketplace system providers), and a creation timestamp for the object. Virtual payment system manager 170 can also be configured to, upon creating the corresponding virtual fund objects for the promotional credit within the respective account information records for the virtual money accounts for the customer user and the entity that provides the marketplace system within virtual money account database 114o, update the total balance values and available balance values included in the sets of general information within the respective account information records for the respective virtual money accounts appropriately to reflect the newly-created virtual fund objects.
In this example, for purpose of tracking the newly-created corresponding virtual fund objects for the promotional credit, the indication that the original funding source is a credit conveyed by the providers of marketplace system 100 included within the attributes for the virtual fund object instantiated within the respective account information record for the virtual money account for the customer within virtual money account database 114o can include the unique virtual money account identifier for the respective account information record established for the entity that provides the marketplace system within virtual money account database 114o as well the unique identifier for the corresponding virtual fund object for the promotional credit created within the respective account information record for the respective virtual money account maintained for the entity that provides the marketplace system. In this regard, virtual payment system manager 170 can be configured to, upon making a determination that the promotional credit will ultimately not be used by the customer user (for instance, in response to the customer user deleting customer account registered for the user with server system 100 or to recognizing an expiration date for the promotional credit, as defined within the attributes for the virtual fund object corresponding to the promotional credit created within the respective account information record for the virtual money account for the customer has passed), access database server 112 to move the virtual fund object corresponding to the promotional credit created within the container of virtual fund objects included in the respective account information record for the respective virtual money account for the customer to the container of virtual fund objects included in the respective account information record for the respective virtual money account that is being maintained within virtual money account database 114o for the entity that provides the marketplace system (thereby effectively representing a transfer of the virtual funds corresponding to the promotional credit from the virtual money account for the customer user back to the virtual money account for the entity that provides the marketplace system), update the set of accounting details included in the sets of general information within the respective account information records for the respective virtual money accounts to indicate that the corresponding promotional credit was not used for a purchase within the marketplace system, and update the total balance values and available balance values included in the sets of general information within the respective account information records for the respective virtual money accounts appropriately to reflect the newly-created virtual fund objects. Alternatively, virtual payment system manager 170 can be configured to, upon making such a determination that the promotional credit will ultimately not be used by the customer user, access database server 112 to, rather than representing a transfer of the virtual funds back to the respective virtual money account for the entity that provides the marketplace system as described above, simply delete the virtual fund objects corresponding to the promotional credit from the respective account information records for the respective virtual money accounts for both the customer and the entity that provides the marketplace system.
In exemplary embodiments, the user interface implemented by account management service 122 may be further configured to provide user interface controls for requesting authorization for payment of a predetermined fee to gain access to the ability to make prepaid purchases of healthcare services and products offered within marketplace system 100. Such a fee may be, for example, a one-time charge or a periodic charge (such as a monthly, biannual, or annual fee). In conjunction with such a payment authorization request, the user interface controls provided by account management service 122 may also be implemented to prompt the user to input the payment information specifying an external funding source the user will use for payment of the predetermined access fee. The payment information input by the user may be an instruction to use the billing information included within the respective account information record established for the user within customer profile database 114a or submission of alternative payment information such as, for example, information pertaining to a bank account or other depository institution from which an ACH payment or the like was made, credit or debit card information, or other electronic payment information (such as information for utilizing an account the user has with an online payment service such as PayPal, an online wallet provider such as Google Wallet, or any another entity facilitating payments and money transfers to be made through the Internet), which may be for an account maintained for the user or an account maintained for another person or entity that the user is authorized to utilize for this purpose.
Account management service 122 can be configured to, upon the authorization and appropriate payment information being provided by the user, access a corresponding third-party payment servicing system and utilize the payment information to direct the payment servicing system to transfer the amount for the payment authorized by the user from the account servicer of the external funding source specified by the user to a financial account maintained by the providers of marketplace system 100. Generally, electronic financial transactions conducted in association with any third-party payment servicing systems, external funding sources, and external financial accounts as described herein can be encrypted and performed in association with appropriate mechanisms to authenticate users and determine whether users are authorized to perform an indicated financial transaction. Of course, it should be appreciated that any third-party payment servicing systems, external funding sources, and external financial accounts described herein, as well as any encryption, authentication, and authorization mechanisms associated therewith, are not necessarily components or required elements of exemplary embodiments of the present invention. In this regard, the respective account information record established for the user within customer profile database 114a can further include an account status that is managed by account management service 122 for the user indicating whether the user is presently provided with the ability to make prepaid purchases of healthcare services and products offered within marketplace system 100.
Upon a user registering a customer account with server system 110 to establish an account information record within customer profile database 114a and logging into his or her customer account (for example, by accessing a login user interface element or a login screen within the user interface implemented by customer portal 120 to provide the user name and password associated with the account), the user then proceeds with purchasing any offered service or product for which the session data object for the session with application server 116 that is being maintained for the user includes an indication that the user has selected for purchasing. For example, upon the user selecting an option within the user interface implemented by navigation and search services 124 to navigate to a customer purchase page, the user can initiate a purchasing session with purchasing service 126 to purchase one or more of the offered items indicated as having been selected by the user in the session data object in association with the registered customer account for the user.
Purchasing service 126 may be configured, for example, to implement a user interface that includes one or more pages with user interface controls accessible by the user to guide the user through the purchasing process and prompt the user to input and make selections of various types of information. For example, a purchase information section may be included within a payment page provided within the user interface that includes a respective entry for each offered item indicated as having been selected by the user in the session data object. For each offered product for which a respective entry is included in the purchase information section, the entry may include, for example, information retrieved from pharmacy profile database 114e, available products database 114i, product offer database 114j, service offer database 114h (if the particular product is being purchased in association with an offered service for which the respective information record in service offer database 114h includes an indication that the provider that is offering the service through the system has associated the service offer with the product), and the session data object such as pharmacy name, product name along with any dosage level, form of the medicine, and quantity for a prescription drug or size option for a medical supply, and an indication of whether a prescription is required to purchase the product. Each entry for an offered product that is included in the purchase information section may further include user interface controls accessible by the user to remove the offered product from the purchase information section (and correspondingly direct purchasing service 126 to remove the indication the offered product as having been selected in the session data object) and/or to adjust a product quantity to be purchased by the user and a price for purchasing the offered product that is calculated based on the product quantity specified by the user and the discounted price for the product that is specified in the information record for the offered product within product offer database 114j or, where the particular product is being purchased in association with an offered service for which the respective information record in service offer database 114h includes an indication that the provider that is offering the service through the system has associated the service offer with the product, service offer database 114h, or, for prescription drugs, a price that is calculated based on the specified discounted price in relation to the quantity specified by the user.
For each offered service for which a respective entry is included in the purchase information section, the entry may include, for example, information retrieved from physician profile database 114b, available services database 114g, service offer database 114h, and the session data object such as the name of the physician that will perform the service, a service name, and an indication of whether the service is being offered as a primary service of a bundled set. Each entry for an offered service that is included in the purchase information section may further include user interface controls accessible by the user to remove the offered service from the purchase information section (and correspondingly direct purchasing service 126 to remove the indication the offered service as having been selected in the session data object) and/or to adjust a service quantity to be purchased by the user, and a price for purchasing the offered service that is calculated based on the service quantity specified by the user and the discounted price for the service that is specified in the information record for the offered service within service offer database 114h in relation to the quantity specified by the user.
In addition, for each entry for an offered service included in the purchase information section that is being offered as a primary service of a bundled set of services or one or more services and one or more products, the entry may further include user interface controls accessible by the user to present additional information about the bundled set and make additional selections regarding the offered service. The additional information may include, for example, information retrieved from physician profile database 114b, available services database 114g, service offer database 114h, available products database 114i, and product offer database 114j, such as a service name for each secondary service, the name of physician that will perform each secondary service, an indication of whether each secondary service is required or optional, a name for each bundled product, information describing the pharmacy provider from which each bundled product is being offered for purchase within the bundled set, an indication of whether each bundled product is required or optional, an indication of whether a prescription is required for each bundled product, and an indication of whether the primary service is required to be performed at an outside facility. In association with each secondary service or bundled product for which an indication that the secondary service or product is optional is presented, the additional information may further include the discounted price for the secondary service or bundled product that is specified in the information record for the offered service within service offer database 114h, and an associated user interface control may be provided that allows the user to select whether to purchase the optional secondary service or bundled product in association with the offered service. In association with an indication that the primary service is required to be performed at an outside facility, the additional information may further include name and location information for each facility for which information is specified in the information record for the offered service within service offer database 114h, and, if information is specified for more than one facility in the information record for the offered service, the facility fee for each specified facility may be presented in association with a user interface control that is provided to allow the user to select one of the facilities at which to have the primary service performed. Purchasing service 126 can be configured to, based on any optional secondary service, product, and facility selections that are made by the user with respect to an entry for an offered service included in the purchase information section that is being offered as a primary service of a bundled set, recalculate and update the price for purchasing the offered service that is presented in the entry for the offered service. In exemplary embodiments, default initial settings for any optional secondary service, optional product, and multiple facility selections for a service being offered as a primary service of a bundled set and, thereby, the default initial price for purchasing the offered service that is presented in the entry for the offered service, may be based on a selection to purchase each optional secondary service and optional product and a selection of the facility having the lowest facility fee.
The purchase information section included within the user interface implemented for the payment page may further include a total price for the purchase that is equal to a sum of the respective price for purchasing the corresponding offered item included for each entry included in the purchasing information section. In exemplary embodiments, purchasing service 126 may be configured to adjust the total price based on any applicable state taxes or any discount codes submitted by the user. In this regard, purchasing service 126 may be further implemented to provide a user interface element allowing a user to submit any applicable discount codes to application server 116.
Upon the user reviewing the information provided in the purchase information section and making any desired modifications and selections via the user interface controls implemented within the payment page, the user may then proceed to access further user interface controls implemented within a payment section of the payment page to make a prepaid purchase of the one or more offered items for which respective entries are included in the purchase information section in a single transaction with purchasing service 126 by submitting customer purchase information specifying a funding source to use for purchasing the one or more offered items and providing an authorization for server system 110 to issue a request to the funding source for funds in the amount of the total price for the purchase listed in the purchase information section. For this purpose, the user interface controls implemented within a payment section may include a button that is accessible by the user to provide authorization for the request to be issued to the specified funding source (for example, a “Submit” or “Purchase” button) along suitable user interface elements accessible by the user to input the purchase information specifying the funding source to use for the purchase. The purchase information input by the user may be an instruction to use the billing information included within the respective account information record for the customer account of the user within customer profile database 114a or submission of alternative purchase information such as, for example, bank account information, credit or debit card information, or other electronic payment information (such as information for utilizing an account the user has with PayPal or any another entity facilitating payments and money transfers to be made through the Internet). The purchase information may, for example, specify an account maintained for the user, an account maintained for another person or entity that the user is authorized to utilize for this purpose, or an entity that has arranged to be invoiced and provide reimbursement for purchases of healthcare services and products made by the user within marketplace system 100. In exemplary embodiments in which a virtual payment system is implemented within server system 110, the purchase information may also, for example, specify a corresponding amount of virtual funds to utilize from the respective virtual money account established for the user within the virtual payment system that is indicated as being presently available for the user to use for purchases within marketplace system 100. More specifically, such available virtual funds would correspond to any virtual fund objects presently assigned to the user in the respective account information record maintained within virtual money account database 114o for the user that include an indication that the corresponding virtual funds for the object are not presently allocated to use as payment for an offered service or product already purchased within the marketplace system by the user and, thus, the corresponding amount of virtual funds that may be specified in such purchase information by the user from the current available balance value that is maintained by virtual payment system manager 170 within the respective account information record maintained within virtual money account database 114o for the user.
As described in greater detail below, upon the authorization and appropriate customer purchase information being provided by the user, for each offered item included within the purchase, the manner in which the purchase by the user is processed by purchasing service 126, as well as any further operations that need to be performed by the user, may vary depending on whether the offered item is a service or product, whether a prescription is required to purchase an offered product, whether an offered service is being purchased in association with any associated products specified in the respective information record for an offered service within service offer database 114h, and whether an offered service is offered as a primary service of a bundled set of services or one or more services and one or more products. As also described below, the manner in which the purchase is processed by purchasing service 126 may also depend on the particular type of customer purchase information provided by the user as well as whether a virtual payment system that is implemented within server system 110 will be used for facilitating the transaction for the purchase.
More particularly, for processing payment for each product that is being offered through a pharmacy registered with server system 110 for which a prescription is not required for the purchase, purchasing service 126 may be configured to utilize the customer purchase information provided by the user to issue a request for the portion of the total purchase price authorized by the user that is allocated for the offered product to the funding source specified in the purchase information. For example, for situations in which the purchase information specifies an entity that has agreed to be invoiced and provide reimbursement for purchases of healthcare services and products made by the user within marketplace system 100 as the funding source to use, purchasing service 126 may issue the request in the form of an invoice that is generated to be submitted to the funding source. In this example, purchasing service 126 may be further configured to electronically transmit the generated invoice to the specified funding source for reimbursement (for instance, via email to an email account maintained for this purpose by the specified funding source or to a third-party servicing system that is maintained on behalf of or by the funding source for receiving invoices of this type) or, alternatively, the generated invoice may be made available for an administrator of server system 110 to access and manually submit to the funding source for reimbursement. The information regarding how such an invoice is to be submitted to the funding source may be specified in conjunction with the purchase information provided by the user or, alternatively, may be maintained within server system 110 based on a pre-established agreement between the providers of marketplace system 100 and the funding source for this purpose. Purchasing service 126 can be further configured to credit or otherwise direct a disbursement of funds to be made to, if the product offer being purchased is offered through a pharmacy registered with server system 110, the financial account specified by the compensation information included in the account information record within pharmacy profile database 114e of the pharmacy that is offering the product with the corresponding payment amount that is specified to be transferred to the pharmacy indicated by the respective information record in product offer database 114j for the offered product. Upon reimbursement for the invoiced amount being received from the funding source, a financial account maintained by the providers of marketplace system 100 can be credited with any negotiated or contracted commission fee for offering the product for purchase via the system (which may be, for example, a fixed percentage of the payment amount and/or a flat fee).
In another example, for situations in which the customer purchase information specifies an account maintained for the user or an account maintained for another person or entity that the user is authorized to utilize for this purpose, purchasing service 126 may be configured to access a corresponding third-party payment servicing system provided by or on behalf of the specified funding source and utilize the customer purchase information to issue a request directing the payment servicing system to transfer the portion of the total purchase price authorized by the user that is allocated for the offered product from a corresponding financial account, credit or otherwise direct a disbursement of funds to be made to the financial account specified by the compensation information included in the account information record within pharmacy profile database 114e of the pharmacy that is offering the product with the corresponding payment amount that is specified to be transferred to the pharmacy in the respective information record in product offer database 114j for the offered product, and credit a financial account maintained by the providers of marketplace system 100 with any negotiated or contracted commission fee for offering the product for purchase via the system (which may be, for example, a fixed percentage of the payment amount and/or a flat fee).
In another example, for exemplary embodiments in which a virtual payment system is implemented within server system 110, purchasing service 126 can be configured to, if the purchase information submitted by the customer user specifies a corresponding amount of available virtual funds to utilize from the respective virtual money account established for the user within the virtual payment system for the purchase, initiate the payment processing by providing a notification of such a specification in the purchase information to virtual payment system manager 170 (along with any other information that would be needed by the virtual payment system manager to facilitate aspects of the transaction processing within the virtual payment system such as, for instance, the unique virtual money account identifier that is associated with the respective account information record for the customer within virtual money account database 114o). In this regard, purchasing service 126 can be further configured to, if the purchase information submitted by the customer user specifies an applicable discount or coupon code to use for the purchase of the offered product (which, as discussed above, may be described by information items included in the respective information record that is maintained for the pharmacy within pharmacy profile database 114e or maintained for the offer of the product being purchased within product offer database 114j), also include information describing the discount in the notification provided to virtual payment system manager 170 and, where appropriate due to the use of the coupon code by the customer for the purchase of the offered product being processed, access data store 114 via database server 112 to update the corresponding information record within which the discount is described to indicate that the coupon code not presently valid for use.
Upon receiving such a notification from purchasing service 126, virtual payment system manager 170 then operates to access the respective account information record for the customer within virtual money account database 114o to select one or more of the virtual fund objects presently assigned to the user in the respective account information record to use for facilitating the processing of payment of the purchase price for the offered product. More particularly, virtual payment system manager 170 is configured to select one or more of the virtual fund objects from the virtual fund objects in the respective account information record for the user that include an indication that the corresponding virtual funds for the object are not presently allocated to use as payment for an offered service or product already purchased within the marketplace system by the user (in other words, the virtual fund objects that are considered available to the user for purchases). In this regard, if the notification provided from purchasing service 126 includes information describing a discount being used by the customer for the purchase of the offered product, virtual payment system manager 170 can operate to access database server 112 to instantiate a new virtual fund object corresponding to a specified amount of funds for the discount within the container of virtual fund objects included in the respective account information record for the customer within virtual money account database 114o. For this operation, virtual payment system manager 170 can generate a unique identifier for the new virtual fund object being created and define the attributes of the object to include an indication of the value of the corresponding virtual funds for the discount amount being applied for the purchase, the unique identifier generated for the object, an indication that the original funding source is a discount made available by the pharmacy that is offering the product for purchase via marketplace system 100 with respect to a purchase of the offered product by a customer user registered with the system (which may include indications of a particular coupon code input by the customer when making the purchase and the unique identifier for the respective information record within which information describing the discount is included that is maintained for the pharmacy within pharmacy profile database 114e or for the offer of the product being purchased within product offer database 114j), a creation timestamp for the object, and an indication that the corresponding virtual funds for the object is presently allocated to use as payment for the purchase of the offered product being processed (along with the unique transaction identifier for the respective information record for the purchase of the product that is generated by purchasing service 126 and maintained within transaction information database 114k as described below). In addition, upon creating the corresponding virtual fund object for the discount amount being applied for the purchase within the respective account information record for the virtual money account for the customer user within virtual money account database 114o, virtual payment system manager 170 can further operate to update the total balance value included in the set of general information within the respective account information record to reflect the newly-created virtual fund object.
For the purpose of selecting the one or more of the virtual fund objects presently assigned to the user in the respective account information record to use for facilitating the processing of payment of the purchase price for the offered product, virtual payment system manager 170 can be implemented to utilize any suitable algorithm or rules-based decision making process in exemplary embodiments. For example, virtual payment system manager 170 can be configured to sequentially select virtual fund objects from the virtual fund objects that are presently assigned to the user in the respective account information record for user to use for facilitating the processing of payment of the purchase price for the offered product until the indicated values of the corresponding virtual funds for the sequentially selected objects sum to an amount of virtual funds that is at least equal to the corresponding amount of available virtual funds specified in the purchase information submitted by the customer user for the purchase according to a chronological order in which the objects from which the selection is being made were assigned to the user (for instance, using a first-in-first-out method based on the respective timestamps indicating when the objects were created or stored within the container of virtual fund objects in the respective account information record for the user), an ascending or descending order of the indicated values of the virtual funds for the objects from which the selection is being made, a type of the indicated funding source for the virtual funds based on which the object was created from which the selection is being made (for instance, virtual payment system manager 170 can be configured to select any virtual fund objects that are created based on promotional credits or discounts associated with the particular purchase being made prior to selecting any virtual fund objects that are created based on another type of funding source), or any other suitable methodology or combination of suitable methodologies.
Continuing in the present example, virtual payment system manager 170 can be configured to, upon selecting one or more of the virtual fund objects in the respective account information record for the respective virtual money account for the customer to use for facilitating the processing of payment for the offered product, facilitate the transaction processing within the virtual payment system by accessing data store 114 via database server 112 to direct a transfer of the selected virtual fund objects from the container of virtual fund objects in the respective account information record for the customer user that is maintained within virtual money account database 114o to the container of virtual fund objects in the respective account information record for the pharmacy for which payment for the product when purchased through the system is to be directed that is maintained within virtual money account database 114o. For this purpose, virtual payment system manager 170 can be configured to identify the respective account information record maintained within virtual money account database 114o for the pharmacy to which payment for the purchased product is to be directed based on the unique virtual money account identifier for the respective account information record for the virtual money account for the pharmacy that is included in the respective information record for the offer of the product being purchased from the pharmacy, and virtual payment system manager 170 can be configured to perform the transfer of the selected virtual fund objects from the container of virtual fund objects in the respective account information record for the customer user until the indicated values of the corresponding virtual funds for the selected objects sum to an amount of virtual funds that is at least equal to an amount of virtual funds corresponding to the payment amount that is specified to be transferred to the pharmacy in the respective information record for the offer of the product being purchased.
More specifically, to perform the transfer of each of the selected virtual fund objects corresponding to the specified payment amount, virtual payment system manager 170 can be configured to access database server 112 to move the virtual fund object within the container of virtual fund objects included in the respective account information record for the respective virtual money account for the customer to the container of virtual fund objects included in the respective account information record for the respective virtual money account that is being maintained within virtual money account database 114o for the pharmacy to which payment for the purchased product is to be directed, update the attributes for the object now located within the respective account information record for the pharmacy to indicate that the corresponding virtual funds for the object have been transferred as part of the payment process for the purchase of the offered product along with the unique transaction identifier for the respective information record for the purchase of the product that is generated by purchasing service 126 and maintained within transaction information database 114k as described below, and update the total balance values and available balance values included in the sets of general information within the respective account information records for the respective virtual money accounts of the customer and pharmacy appropriately to reflect the transfer of the virtual fund object. In this regard, virtual payment system manager 170 can be further configured to, upon directing a move of a selected virtual fund object that corresponds to a specified amount of funds for a discount being applied for the purchase from the container of virtual fund objects included in the respective account information record for the respective virtual money account of the customer to the container of virtual fund objects included in the respective account information record for the respective virtual money account for the pharmacy to which payment for the purchased product is to be directed, update the attributes for the object now located within the respective account information record for the pharmacy to modify the indication of the value of the corresponding virtual funds for the object from the value of the discount amount being applied for the purchase to a value of zero (so that the application of the discount offered by the pharmacy for the purchase does not alter the total and available balance values included in the set of general information within the respective account information record for the respective virtual money account of the pharmacy.
In the present exemplary embodiment, if the transfer of the final selected virtual fund object for the virtual funds corresponding to the payment amount that is specified for the offer of the product being purchased to the respective account information record for the respective virtual money account that is maintained the pharmacy would result in the indicated values of the corresponding virtual funds for the objects being transferred summing to an amount of virtual funds that is greater than, rather than equal, to the amount of virtual funds corresponding to the payment amount, virtual payment system manager 170 can be configured to, rather than moving the final selected object in the manner in which the other selected objects are moved to effect the transfer as described, perform the transfer for this final selected object by “splitting” the object in a manner that will result in the corresponding amount of virtual funds transferred being equal to the amount of virtual funds corresponding to the payment amount. More specifically, to perform such a splitting operation, virtual payment system manager 170 can be configured to calculate the remaining amount of virtual funds that would be needed to be transferred to result in the amount of virtual funds transferred being equal to the amount of virtual funds corresponding to the payment amount (for example, by subtracting the sum of the indicated values of the corresponding virtual funds for the other selected objects that are being moved from the respective account information record for the customer to that of the pharmacy from the amount of virtual funds corresponding to the payment amount), access database server 112 to update the indication of the value of the virtual funds for the final selected object in the respective account information record for the customer to represent a reduction or deduction of the calculated amount from the indicated value, and access database server 112 to instantiate a new virtual fund object corresponding to the calculated amount of virtual funds within the container of virtual fund objects included in the respective account information record that is maintained for the pharmacy within virtual money account database 114o. In this regard, virtual payment system manager 170 can generate a unique identifier for the new virtual fund object being created and define the attributes of the object to include an indication of the value of the corresponding virtual funds as the calculated value, the unique identifier generated for the object, an indication of the original funding source that is the same as that of the final selected object in the respective account information record for the customer for which the indicated value of virtual funds was updated to reflect a corresponding deduction of virtual funds, a creation timestamp for the object, and an indication that the corresponding virtual funds for the object have been transferred as part of the payment process for the purchase of the offered product along with the unique transaction identifier for the respective information record for the purchase of the product that is generated by purchasing service 126 and maintained within transaction information database 114k as described below. In addition, virtual payment system manager 170 can further access database server 112 to perform an update of the total balance values and available balance values included in the sets of general information within the respective account information records for the respective virtual money accounts of the customer and pharmacy appropriately to reflect the reduced amount of the indicated value of the final selected object within the respective virtual money accounts for the customer and the indicated value of the corresponding newly-instantiated object within the respective virtual money accounts for the pharmacy.
In the present exemplary embodiment, virtual payment system manager 170 can also be configured to, upon completing the transfer of the amount of virtual funds corresponding to the payment amount that is specified to be transferred to the pharmacy in the respective information record for the offer of the product being purchased, update the set of accounting details included in the sets of general information within the respective account information records for the respective virtual money accounts to reflect the operations performed by virtual payment system manager 170 to effect the transfer of virtual funds corresponding to the payment amount via the virtual payment system implemented within server system 110 for facilitating the purchase of the offered product within the marketplace system.
Further continuing in the present example, for exemplary embodiments in which the purchase price that is determined by purchasing service 126 for the offered product further includes, in addition to the payment amount that is specified to be transferred to the pharmacy in the respective information record within product offer database 114j for the offer of the product being purchased, a negotiated or contracted commission fee for offering the product for purchase via the system, virtual payment system manager 170 can also be configured to, upon selecting one or more of the virtual fund objects in the respective account information record for the respective virtual money account for the customer to use for facilitating the processing of payment for the offered product, facilitate the transaction processing within the virtual payment system by accessing data store 114 via database server 112 to direct a transfer of the selected virtual fund objects from the container of virtual fund objects in the respective account information record for the customer user that is maintained within virtual money account database 114o to the container of virtual fund objects in the respective account information record established for the entity that provides the marketplace system within virtual money account database 114o. For this purpose, virtual payment system manager 170 can be configured to identify the respective account information record maintained within virtual money account database 114o for the entity that provides the marketplace system based on the unique virtual money account identifier for the respective account information record for the virtual money account for the entity, and virtual payment system manager 170 can be configured to perform the transfer of the selected virtual fund objects from the container of virtual fund objects in the respective account information record for the customer user until the indicated values of the corresponding virtual funds for the selected objects sum to an amount of virtual funds that is at least equal to an amount of virtual funds corresponding to the commission fee that is specified to be transferred to the providers of the marketplace system. More specifically, virtual payment system manager 170 can be configured to perform this transfer of the amount of virtual funds corresponding to the commission fee by transferring the selected virtual fund objects corresponding to the specified commission fee from the respective account information record for the virtual money account for the customer to the respective account information record for the virtual money account for the entity in a manner similar to that which is described above with reference to the transfer the selected virtual fund objects corresponding to the specified payment amount from the respective account information record for the virtual money account for the customer to the respective account information record for the virtual money account for the pharmacy to which payment for the purchased product is specified to be directed, including making suitable corresponding updates to the attributes for the objects that are now located within the respective account information record for the entity as a result of the operations performed to effect the transfer, updates to the indication of the value of the virtual funds for any final selected object in the respective account information record for the customer for which a splitting operation was performed, updates to the total balance values and available balance values included in the sets of general information within the respective account information records for the respective virtual money accounts of the customer and the entity, and updates to the set of accounting details included in the sets of general information within the respective account information records for the respective virtual money accounts to reflect the operations performed by virtual payment system manager 170 to effect the transfer of virtual funds corresponding to the commission fee via the virtual payment system implemented within server system 110 for facilitating the purchase of the offered product within the marketplace system.
Virtual payment system manager 170 can also be configured to, upon effecting the transfers of virtual funds corresponding to the payment amount for the offer of the product being purchased to the respective virtual money account for the pharmacy and virtual funds corresponding to any associated commission fee to the respective virtual money account for the entity that provides the marketplace system via the virtual payment system implemented within server system 110 as described above, provide a notification to purchasing service 126 of completion of the operations that are performed by virtual payment system manager 170 for facilitating the purchase of the offered product within the marketplace system.
In another example with respect to exemplary embodiments in which a virtual payment system is implemented within server system 110, the purchase information submitted by the customer user via the user interface controls implemented within the payment page by purchasing service 126 for the offered product may specify as the funding source to use for purchasing the product as, rather than a corresponding amount of available virtual funds from the respective virtual money account established for the user as described above for the previous example, an external account maintained for the user (for instance, an instruction to use the billing information included within the respective account information record established for the user within customer profile database 114a or a submission of alternative payment information for a different external account maintained by or for the user), an account maintained for another person or entity that the user is authorized to utilize for this purpose, or an entity that has arranged to be invoiced and provide reimbursement for purchases of healthcare services and products made by the user within marketplace system 100. In such embodiments, purchasing service 126 can be configured to, upon suitable authorization for the corresponding payment information being provided by the user, initiate the payment processing by utilizing the customer purchase information provided by the user to issue a request for the portion of the total purchase price authorized by the user that is allocated for the offered product to the funding source specified in the purchase information in a similar manner as described above for processing payment for a product that is being offered through a pharmacy registered with server system 110 for which a prescription is not required for the purchase in situations where the virtual payment system is not utilized. Rather than crediting or otherwise directing a disbursement of funds to be made to the financial account specified by the compensation information included in the account information record within pharmacy profile database 114e of the pharmacy that is offering the product with the corresponding payment amount that is specified to be transferred to the pharmacy in the respective information record in product offer database 114j for the offered product, however, purchasing service 126 can instead be configured to, by issuing a request directing the payment servicing system to perform a transfer of the portion of the total purchase price authorized by the user that is allocated for the offered product from a corresponding financial account or otherwise upon reimbursement for an invoiced amount being received from the specified funding source (or upon having sufficient confirmation that such a reimbursement will be received from the funding source), credit or otherwise direct a disbursement of funds corresponding to the portion of the total purchase price (which may include, in addition to the corresponding payment amount that is specified to be transferred to the pharmacy in the respective information record in product offer database 114j for the offered product, a negotiated or contracted commission fee for the offering of the product for purchase via marketplace system 100 by the pharmacy) to be made to the financial account that is maintained by the providers of the system in association with the virtual payment system.
In this regard, purchasing service 126 can also be further configured to, if the purchase information submitted by the customer user specifies an applicable discount or coupon code to use for the purchase of the offered product, rather than issuing a request to the funding source specified in the customer purchase information for an amount of funds corresponding to the full portion of the total purchase price authorized by the user that is allocated for the offer of the product by the pharmacy being purchased and then crediting the amount of funds corresponding to this full portion of the total purchase price to be made to the financial account that is maintained by the providers of the system in association with the virtual payment system, instead identify the value of the discount to be applied based on the respective information record within which information describing the discount is included that is maintained for the pharmacy within pharmacy profile database 114e or for the offer of the product being purchased within product offer database 114j, issue a request to the funding source specified in the customer purchase information for an amount of funds corresponding to the full portion of the total purchase price less the identified value of the discount, and credit the amount of funds corresponding to this full portion of the total purchase price less the identified value of the discount to be made to the financial account that is maintained by the providers of the system.
In the present example, purchasing service 126 can further be configured to, upon initiating payment processing for the product offer being purchased and crediting or disbursement of funds corresponding to the purchase price (less any discount amount applied) for the product to the financial account that is maintained by the providers of marketplace system 100 as discussed above, provide a notification of such to virtual payment system manager 170, which may include any appropriate information that would be needed by the virtual payment system manager to facilitate aspects of the transaction processing within the virtual payment system such as, for instance, a specification of the purchase information submitted by the customer, the unique virtual money account identifiers that are respectively associated with the respective account information record for the customer user and the pharmacy within virtual money account database 114o, and the unique product offer identifier included in the respective information record in product offer database 114j for the offer of the product being purchased. In this regard, purchasing service 126 can be further configured to, if the purchase information submitted by the customer user specifies an applicable discount or coupon code to use for the purchase of the offered product, also include information describing the discount in the notification provided to virtual payment system manager 170 and, where appropriate due to the use of the coupon code by the customer for the purchase of the offered product being processed, access data store 114 via database server 112 to update the corresponding information record within which the discount is described to indicate that the coupon code not presently valid for use.
Upon receiving such a notification from purchasing service 126, virtual payment system manager 170 then operates to access, via database server 112, the container of virtual fund objects in the respective account information record for the virtual money account of the customer that is being maintained within virtual money account database 114o to instantiate, for facilitating the processing of payment of the purchase price for the offered product, a new virtual fund object corresponding to the payment amount that is indicated by the respective information record in product offer database 114j for the offered product to be initially assigned to the customer and, if the purchase price that is determined by purchasing service 126 for the offered product further includes a negotiated or contracted commission fee for offering the product for purchase via the system, a new virtual fund object corresponding to the commission fee to be initially assigned to the customer. In this regard, if the notification provided from purchasing service 126 includes information describing a discount being used by the customer for the purchase of the offered product, the new virtual fund object instantiated by virtual payment system manager 170 will be for an amount of funds that corresponds to the payment amount indicated by the respective information record for the offered product less the identified value of the discount specified as an amount of funds in the notification, and virtual payment system manager 170 can further operate to access database server 112 to instantiate a new virtual fund object corresponding to a specified amount of funds for the discount to be initially assigned to the customer.
More specifically, virtual payment system manager 170 can generate a unique identifier for each new virtual fund object being created and define the attributes of each object to include an indication of the value of the corresponding virtual funds (that is, a value of virtual funds corresponding to the indicated payment amount or commission fee), the unique identifier generated for the object, an indication that the original funding source based on which the object was created is the funding source that was specified by the user in the submitted purchase information or, where appropriate, a discount made available by the pharmacy that is offering the product for purchase (which may include indications of a particular coupon code input by the customer when making the purchase and the unique identifier for the respective information record within which information describing the discount is included that is maintained for the pharmacy within pharmacy profile database 114e or for the offer of the product being purchased within product offer database 114j), a creation timestamp for the object, and an indication that the corresponding virtual funds for the object are presently allocated to use as payment for the purchase of the offered product in association with the unique transaction identifier for the respective information record for the purchase that is generated by purchasing service 126 and maintained within transaction information database 114k as described below (along with a further indication of whether the object corresponds to the indicated payment amount, the commission fee, or a discount being applied). As discussed above, the indicated value of a virtual fund object is the apparent value of the corresponding virtual funds as represented to participants within the system that corresponds to an amount of real currency that is held in an external financial account maintained by the providers of marketplace system 100. Virtual payment system manager 170 can also be configured to, upon creating the virtual fund object(s) within the respective account information record for the virtual money account for the customer user within virtual money account database 114o, update the total balance value included in the set of general information within the respective account information record for the virtual money accounts to reflect the values of the newly-created virtual fund object(s).
Continuing in the present example, virtual payment system manager 170 can be configured to, upon instantiating the virtual fund object(s) in the respective account information record for the respective virtual money account for the customer to use in facilitating the processing of payment for the offered product, facilitate the transaction processing within the virtual payment system by accessing data store 114 via database server 112 to direct a transfer of the instantiated virtual fund object corresponding to the payment amount and any instantiated virtual fund object corresponding to a discount being applied for the purchase from the container of virtual fund objects in the respective account information record for the customer user that is maintained within virtual money account database 114o to the container of virtual fund objects in the respective account information record for the pharmacy for which payment for the product when purchased through the system is to be directed that is maintained within virtual money account database 114o. For this purpose, virtual payment system manager 170 can be configured to identify the respective account information record maintained within virtual money account database 114o for the pharmacy to which payment for the purchased product is to be directed based on the unique virtual money account identifier for the respective account information record for the virtual money account for the pharmacy that is included in the respective information record for the offer of the product being purchased from the pharmacy, and virtual payment system manager 170 can be configured to perform the transfer of each corresponding virtual fund object by moving the object from the container of virtual fund objects in the respective account information record for the customer user to the container of virtual fund objects included in the respective account information record for the respective virtual money account that is being maintained within virtual money account database 114o for the pharmacy to which payment for the purchased product is to be directed, updating the attributes for the object(s) now located within the respective account information record for the pharmacy to indicate that the corresponding virtual funds for the object have been transferred as part of the payment process for the purchase of the offered product along with the unique transaction identifier for the respective information record for the purchase of the product maintained within transaction information database 114k as described below. In this regard, virtual payment system manager 170 can be further configured to, upon directing a move of a virtual fund object that corresponds to a specified amount of funds for a discount being applied for the purchase from the container of virtual fund objects included in the respective account information record for the respective virtual money account of the customer to the container of virtual fund objects included in the respective account information record for the respective virtual money account for the pharmacy to which payment for the purchased product is to be directed, update the attributes for the object now located within the respective account information record for the pharmacy to modify the indication of the value of the corresponding virtual funds for the object from the value of the discount amount being applied for the purchase to a value of zero (so that the application of the discount offered by the pharmacy for the purchase does not alter the total and available balance values included in the set of general information within the respective account information record for the respective virtual money account of the pharmacy.
Likewise, if the purchase price that is determined by purchasing service 126 for the offered product further includes a negotiated or contracted commission fee for offering the product for purchase via the system, virtual payment system manager 170 can also be configured to further facilitate the transaction processing within the virtual payment system by identifying the respective account information record maintained within virtual money account database 114o for the entity that provides the marketplace system based on the unique virtual money account identifier for the respective account information record for the virtual money account for the entity that is maintained within virtual money account database 114o and accessing data store 114 via database server 112 to direct a transfer of the instantiated virtual fund object corresponding to the commission fee from the container of virtual fund objects in the respective account information record for the customer user to the container of virtual fund objects in the respective account information record established for the entity in a manner similar to that which is described above with reference to the transfer the virtual fund objects corresponding to the payment amount from the respective account information record for the virtual money account for the customer to the respective account information record for the virtual money account for the pharmacy to which payment for the purchased product is specified to be directed, including making suitable corresponding updates to the attributes for the objects that are now located within the respective account information record for the entity as a result of the operations performed to effect the transfer.
Upon completing the transfer(s) of the virtual fund object(s), virtual payment system manager 170 can also be configured to access data store 114 via database server 112 to perform corresponding updates to the total balance values and available balance values included in the sets of general information within the respective account information records for the respective virtual money accounts of the customer, the pharmacy, and the entity that provides the marketplace system to appropriately to reflect the transfer(s) of the virtual fund object(s), and perform corresponding updates to the set of accounting details included in the sets of general information within the respective account information records for the respective virtual money accounts to reflect the operations performed by virtual payment system manager 170 to effect the transfer(s) of virtual funds corresponding to the purchase of the offered product within the marketplace system via the virtual payment system implemented within server system 110. Virtual payment system manager 170 can also be configured to, upon effecting the transfers of virtual funds corresponding to the payment amount for the offer of the product being purchased via the virtual payment system implemented within server system 110 as described above, provide a notification to purchasing service 126 of completion of the operations that are performed by virtual payment system manager 170 for facilitating the purchase of the offered product within the marketplace system.
Virtual payment system manager 170 can also be configured to, upon effecting the transfers of the created virtual fund object(s) as described above, provide a notification to purchasing service 126 of completion of the operations that are performed by virtual payment system manager 170 for facilitating the purchase of the offered product within the marketplace system.
In a further example for exemplary embodiments in which a virtual payment system is implemented within server system 110, the purchase information submitted by the customer user may alternatively specify a combination of a corresponding amount of virtual funds to utilize from the respective virtual money account established for the customer within the virtual payment system that is indicated as being presently available for the customer to use for purchases within marketplace system 100 that is less than the portion of the total purchase price authorized by the customer that is allocated for the offered product and an additional external funding source of an account maintained for the customer, an account maintained for another person or entity that the customer is authorized to utilize for this purpose, or an entity that has arranged to be invoiced and provide reimbursement for purchases of healthcare services and products made by the customer within the system to use for an amount equal to the difference between the portion of the total purchase price that is allocated for the offered product and the specified amount of virtual funds to utilize from the respective virtual money account established for the customer. In this example, purchasing service 126 can be configured to initiate the payment processing by determining this difference amount, utilizing the customer purchase information provided by the customer user to issue a request for the determined difference amount to the external funding source specified in the purchase information, crediting or otherwise directing a disbursement of funds corresponding to the difference amount to be made to the financial account that is maintained by the providers of the system in association with the virtual payment system, and providing a notification of the purchase information as specified by the customer user in this manner to virtual payment system manager 170 (along with any other information that would be needed by the virtual payment system manager to facilitate aspects of the transaction processing within the virtual payment system, which may include, if the purchase information submitted by the customer user specifies an applicable discount or coupon code to apply for the purchase of the offered product, information describing the discount).
Upon receiving such a notification from purchasing service 126, virtual payment system manager 170 then first operates to access, via database server 112, the container of virtual fund objects in the respective account information record for the virtual money account of the customer that is being maintained within virtual money account database 114o to instantiate a new virtual fund object corresponding to the determined difference amount for which the purchasing service issued a request to the external funding source specified in the purchase information (in a manner similar to that described in the example provided above for instantiating a new virtual fund object corresponding to the payment amount that is indicated by the respective information record in product offer database 114j for the offered product) and, if the notification provided from purchasing service 126 includes information describing a discount being applied by the customer for the purchase of the offered product, instantiate a new virtual fund object corresponding to a specified amount of funds for the discount to be initially assigned to the customer.
Upon the new virtual fund object(s) being created in the container of virtual fund objects in the respective account information record for the virtual money account of the customer in this manner, virtual payment system manager 170 then operates to facilitate the processing of payment of the purchase price for the offered product by proceeding in substantially the same manner as described above for the example in which the notification from purchasing service 126 indicates that the purchase information submitted by the customer user specifies an amount of available virtual funds to utilize from the respective virtual money account established for the customer for the purchase that corresponds to the full purchase price of the product. There is, however, one notable difference in the operations performed by virtual payment system manager 170 to facilitate the payment processing in the present example. In particular, as described above, when proceeding in this manner, virtual payment system manager 170 first operates to access the respective account information record for the customer within virtual money account database 114o to select one or more of the virtual fund objects presently assigned to the customer in the respective account information record to use for facilitating the processing of payment. For purposes of performing this operation in the present example, the methodology that is used by virtual payment system manager 170 for selecting the one or more of the virtual fund objects to use for facilitating the processing of payment is specifically implemented to select any virtual fund objects that are created based on the determined difference amount for which the purchasing service issued a request to the external funding source specified in the purchase information and based on promotional credits or discounts associated with the particular purchase being made prior to selecting any virtual fund objects that are created based on another type of funding source.
As similarly described above with reference to the previous examples, upon completing the transfers of the created and selected virtual fund objects in the present example, virtual payment system manager 170 can also be configured to access data store 114 via database server 112 to perform corresponding updates to the total balance values and available balance values included in the sets of general information within the respective account information records for the respective virtual money accounts of the customer, the pharmacy, and the entity that provides the marketplace system to appropriately to reflect the transfers of the virtual fund objects, and perform corresponding updates to the set of accounting details included in the sets of general information within the respective account information records for the respective virtual money accounts to reflect the operations performed by virtual payment system manager 170 to effect the transfers of virtual funds corresponding to the purchase of the offered product within the marketplace system via the virtual payment system implemented within server system 110. Virtual payment system manager 170 can also be configured to, upon effecting the transfers of the created and selected virtual fund objects via the virtual payment system implemented within server system 110 as described above, provide a notification to purchasing service 126 of completion of the operations that are performed by virtual payment system manager 170 for facilitating the purchase of the offered product within the marketplace system.
In the present exemplary embodiment, purchasing service 126 can be configured to, for each product offer being purchased that is offered through a pharmacy registered with server system 110, upon the payment for the purchase of the offered product being processed as described above, navigate the user interface to a purchase confirmation page and send an electronic confirmation message to the customer user and an electronic notification to the pharmacy administrator, for example, by way of email utilizing the contact information specified in the respective account information records for the customer and the pharmacy. Purchasing service 126 can be also be configured to generate a respective information record for the completed purchase with corresponding information within transaction information database 114k, including generating a unique transaction identifier for the respective information record for the purchase of the product. The respective information generated by purchasing service 126 for the completed purchase can indicate that the purchase has been made through a pharmacy registered with server system 110 and that the purchase will be redeemed through this pharmacy.
It should be noted that while the additional examples provided below describing the various manners in which payment may be processed by purchasing service 126 for different types of healthcare products and services are described in terms of circumstances in which the customer purchase information specifies an account maintained for the user or an account maintained for another person or entity that the user is authorized to utilize for this purpose, the payment processing that is performed in these examples should not considered to be limited to these circumstances and may also be performed, for instance, for circumstances in which the customer purchase information specifies an entity that has agreed to be invoiced and provide reimbursement for purchases of healthcare services and products made by the user within marketplace system 100 in a manner similar to that described above in relation to payment processing for offered products for which a prescription is not required for the purchase.
For processing payment for each offered product that is being offered through a pharmacy registered within server system 110 for which a prescription is required for the purchase, purchasing service 126 may be configured to, upon the user accessing the user interface on the payment page to provide authorization for payment, navigate the user interface to a prescription submission page prior to processing the payment for the offered prescription product. Prescription submission page can be implemented by purchasing service 126 to provide user interface controls for allowing the user to submit the required prescription information for purchasing the offered product. For example, prescription submission page may be implemented to provide a drop-down menu accessible by the user to select from a plurality of options for submitting the required prescription information. The plurality of options may include, for example, emailing an image of a prescription document to an email address for an account maintained in association with server system 110 for such a purpose, faxing a copy of a prescription document to a fax number utilized in association with server system 110 for such a purpose, uploading a copy of a prescription document to application server 116, completing information fields of a respective predefined fillable form for generating a prescription document for the particular product within the user interface, and indicating that the prescription will be submitted by the customer user or a physician user at a later time (for example, in situations in which the user has not yet been written a prescription for the product by a physician user). If the user selects either the option to email an image of a prescription document or the option to fax a copy of the prescription document, prescription submission page can be implemented to present a display of instructions for the user to follow to submit the prescription document according to the selected option. If the user selects the option to uploading a copy of a prescription document, prescription submission page can be implemented to provide suitable user interface controls for allowing the user to perform this operation.
If the user selects the option to complete a respective predefined fillable form for generating a prescription document, purchasing system 126 can be configured access the information for rendering such a respective predefined fillable form that is maintained within available products database 114i for the corresponding product and render the form within the user interface. Such a form may include a number of fields for receiving various pieces of information concerning the user (such as name, address, and other relevant information), the prescription product (such as name, dosage, form of the medicine, quantity, a recommended frequency for administering the product or other instructions, and refill information for a continuing prescription), and the medical specialist that prescribed the product (such as name, practice group, a phone number or other preferred contact information, and a date on the product was prescribed) for the user as input. In exemplary embodiments, purchasing system 126 may be configured to automatically populate certain fields (for example, fields for receiving information concerning the user may be automatically populated based on information included in the respective account information records that is maintained for the user within customer profile database 114a), which the information for other fields can be manually input by the user via the user interface. Upon the appropriate fields of the fillable form being suitably populated, the user can select user interface element to submit the form to purchasing service 126, which can be configured to then generate a prescription document based on the information submitted.
Upon the prescription document being received from the user, from a physician registered with server system 110, or generated based on information provided by the user, the prescription document can be released to the pharmacy specified for the offered product within product offer database 114j (which may be performed manually by an administrator for marketplace system 100, such as by fax or postal mail, or automatically by server system 110 by electronic transmission, such as within an email message to the pharmacy, according to contact information specified in the account information record for the pharmacy maintain within pharmacy profile database 114e). Upon receiving the prescription document, the pharmacy can perform a verification of the prescription document, for example, by contacting the medical specialist listed as having prescribed the product.
While awaiting submission and/or verification of the prescription document, purchasing service 126 may be configured to utilize the purchase information provided by the user to issue a request for the portion of the total purchase price authorized by the user that is allocated for the offered product to the funding source specified in the purchase information. For example, purchasing service 126 may be configured to access a corresponding third-party payment servicing system provided by or on behalf of the specified funding source and utilize the purchase information to issue a request directing the account servicer for a corresponding financial account to place a hold on funds for the portion of the total purchase price authorized by the user that is allocated for the offered product. Upon a notification of any necessary submission and verification of the prescription document being received, purchasing service 126 can be configured to access the corresponding third-party payment servicing system and utilize the purchase information specified by the user to direct the account servicer for the corresponding financial account to release the hold and direct the payment servicing system to transfer the portion of the total purchase price authorized by the user that is allocated for the offered product from the corresponding financial account, credit or otherwise direct a disbursement of funds to be made to the financial account specified by the compensation information included in the account information record within pharmacy profile database 114e of the pharmacy with the corresponding payment amount that is specified to be transferred to the pharmacy in the respective information record in product offer database 114j for the offered product, and credit a financial account maintained by the providers of marketplace system 100 with any negotiated or contracted commission fee for offering the product for purchase via the system. Purchasing service 126 can be configured to, upon processing the payment for the purchase of the offered product, navigate the user interface to a purchase confirmation page and send an electronic confirmation message to the customer user and an electronic notification to the pharmacy administrator, for example, by way of email utilizing the contact information specified in the respective account information records for the customer and the pharmacy.
Purchasing service 126 can be also be configured to generate a respective information record for the completed purchase with corresponding information within transaction information database 114k, which initially indicates that the purchase has not yet been redeemed and includes, among other information, an indication that a prescription has been received by the customer user or, if the user selected the option on the prescription submission page to indicate that the prescription will be submitted at a later time, an indication that a prescription has not yet been received by the customer user. Purchasing service 126 can also be configured to, upon processing the payment for the purchase of the offered product, generate a voucher for the customer user within the user interface for the purchased product that can be utilized by the customer user to redeem the purchase and receive the product from the pharmacy registered with server system 110 through which the purchased product was being offered (the providers of marketplace system 100 can have pre-arranged agreements with pharmacy providers registered with the system that the providers will agree to honor such vouchers generated by purchasing service 126 for purchased products). The information included in such a voucher can include, for example, identifying information for the customer user, identifying and contact information for the pharmacy at which the purchase of the product will be redeemed, a description of the purchased product, a confirmation number for the purchase, which may be generated by purchasing service 126 based on the unique transaction identifier that is included in the respective information record for the purchase that is maintained within transaction information database 114k, and instructions for redeeming the voucher. The confirmation number may also be provided in the electronic confirmation message to the customer user and an electronic notification to the pharmacy registered with server system 110 through which the purchased product was being offered. The voucher can be presented to the user within the user interface, for example, as printable and/or machine readable form.
In another example, for exemplary embodiments in which a virtual payment system is implemented within server system 110, purchasing service 126 and virtual payment system manager 170 may be configured to, for processing payment for each offered product that is being offered through a pharmacy registered within server system 110 for which a prescription is required for the purchase, initiate and facilitate the payment processing in a manner similar to the examples described above for processing payment for a product that is being offered through a pharmacy registered with server system 110 for which a prescription is not required. There are, however, some notable differences in the operations performed by virtual payment system manager 170 to facilitate the payment processing for situations in which a prescription is required for the purchase of the product. In particular, virtual payment system manager 170 can be configured to, upon creating and/or selecting one or more of virtual fund objects in the respective account information record for the respective virtual money account for the customer to use for facilitating the processing of payment for the offered product (as performed according to the information pertaining to the submitted customer purchase information included in the notification received from purchasing server 126), rather than immediately directing a transfer of each object created and/or selected for facilitating the purchase within the virtual payment system from the container of virtual fund objects in the respective account information record for the customer user that is maintained within virtual money account database 114o, instead proceed to access data store 114 to update the attributes defining each created and/or selected object in the container of virtual fund objects in the respective account information record for the customer user that is maintained within virtual money account database 114o to include, if not already present, an indication that the corresponding virtual funds for the object are presently allocated to use as payment for the purchase of the offered product by the customer within the marketplace system in association with the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k.
In this regard, virtual payment system manager 170 can also be configured to identify, for situations in which a selection of one or more of virtual fund objects in the respective account information record for the respective virtual money account for the customer to use for facilitating the processing of payment for the offered product is performed, any situation for which, upon a subsequent transfer of the selected objects for the virtual funds corresponding to the payment amount that is specified for the offer of the product being purchased or for the virtual funds corresponding to a commission fee being performed, the transfer of the final selected virtual fund object for the corresponding virtual funds would result in the indicated values of the corresponding virtual funds for the objects being transferred summing to an amount of virtual funds that is greater than, rather than equal, to the amount of virtual funds corresponding to the payment amount or the commission fee. For each such situation identified, virtual payment system manager 170 can be configured to access data store 114 to perform an operation of splitting the final selected object within the container of virtual fund objects in the respective account information record for the respective virtual money account for the customer user that is maintained within virtual money account database 114o. More specifically, to perform the splitting operation for such a situation, virtual payment system manager 170 can be configured to calculate the remaining amount of virtual funds that would be needed to be transferred in conjunction with values of the corresponding virtual funds for the other selected objects to result in the amount of virtual funds transferred being equal to the amount of virtual funds corresponding to the payment amount or commission fee, update the indication of the value of the virtual funds for the final selected object in the respective account information record for the respective virtual money account for the customer to represent a reduction or deduction of the calculated amount from the indicated value, and access database server 112 to instantiate a new virtual fund object corresponding to the calculated amount of virtual funds within the container of virtual fund objects included in the respective account information record for the respective virtual money account for the customer. In this regard, virtual payment system manager 170 can generate a unique identifier for the new virtual fund object being created and define the attributes of the object to include an indication of the value of the corresponding virtual funds as the calculated value, the unique identifier generated for the object, an indication of the original funding source that is the same as that of the final selected object in the respective account information record for the respective virtual money account for the customer for which the indicated value of virtual funds was updated to reflect a corresponding deduction of virtual funds, a creation timestamp for the object, and an indication that the corresponding virtual funds for the object are presently allocated to use as payment for the purchase of the offered product by the customer within the marketplace system in association with the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k. Virtual payment system manager 170 can further identity this newly-created virtual object as the final selected object to be transferred when performing a subsequent transfer of the selected objects for the virtual funds corresponding to the payment amount or for the virtual funds corresponding to a commission fee while removing the object previously identified as the final selected object to be transferred from the set of objects that are selected to be transferred to facilitate the processing of payment for the payment amount or the commission fee, such that the attributes of the object previously identified as the final selected object include an indication that the corresponding virtual funds for the object are not presently allocated to use as payment for an offered service or product purchased within the marketplace system by the customer (in other words, an indication that the corresponding virtual funds for the object are presently available for the customer user to use for purchases within the marketplace system, although it should further be noted that, in exemplary embodiments, circumstances may arise where an object that was split after having been previously identified as the final selected object to be transferred from the set of objects that are selected to be transferred to facilitate the processing of payment for the payment amount may then become included in the set of objects that are selected to be transferred to facilitate the processing of payment for the commission fee).
In the present example, virtual payment system manager 170 can also be configured to, upon updating the attributes defining each virtual fund object in the container of virtual fund objects in the respective account information record for the customer user that is maintained within virtual money account database 114o that has been created and/or selected to be used in facilitating the processing of payment for the offered product and performing any necessary splitting of objects as described above, access data store 114 to update the total balance values and available balance values included in the set of general information within the respective account information record for the respective virtual money account of the customer to reflect the updates to the attributes defining each of the created and/or selected objects. Virtual payment system manager 170 can also be configured to, upon creating and/or selecting the virtual fund objects to be used in facilitating the processing of payment for the offered product, performing any necessary splitting of objects, and updating the information maintained in the respective account information record for the customer user that is maintained within virtual money account database 114o as described above, provide a notification to purchasing service 126 that these operations for facilitating the purchase of the offered product within the virtual payment system have been completed.
The result of these operations being performed by the virtual payment system manager 170 is to effectively place a hold on an amount of virtual funds presently assigned to the customer in the respective virtual money account for the customer that corresponds to the purchase price for the offer of the product that is being purchased from the pharmacy by the customer, as each object that is created and/or selected in the container of virtual fund objects in the respective account information record for the virtual money account of the customer user will be defined with an indication that the corresponding virtual funds for the object are presently allocated to use as payment for the purchase of the offered product such that the corresponding virtual funds for the object will not be included within the available balance value in the set of general information within the respective account information record for the respective virtual money account of the customer that is dynamically calculated by virtual payment system manager 170.
In the present example, as will be described in greater detail below, this effective hold on an amount of virtual funds in the respective virtual money account for the customer that corresponds to the purchase price for the offer of the product that is being purchased from the pharmacy by the customer is maintained by virtual payment system manager 170 until either the purchase of the product is cancelled or until sufficient information is received to trigger the virtual payment system manager to continue with facilitating processing of the payment for the transaction. In exemplary embodiments, the information that is deemed sufficient to trigger such further processing by virtual payment system manager 170 may be, for example, confirmation of receipt and any necessary verification of the prescription document and/or confirmation that the purchase of the offered product has been redeemed by customer. Such a confirmation may be received by virtual payment system manager 170, for example, in the form of a notification transmitted by purchasing service 126 or transaction processing service 136. Accordingly, through the implementation of the virtual payment system within server system 110 in the present example, the customer is assured that the payment for the purchase of the offered product will not be released from the respective virtual money account for the customer and made available for disbursement to the pharmacy if the product is not or cannot be satisfactorily delivered to the customer, while the pharmacy can also be assured that it will receive payment for the purchase of the product if the product is satisfactorily delivered to the customer.
Continuing in the present example, virtual payment system manager 170 can be configured to, upon confirmation that sufficient information has been received to trigger continuation of facilitating processing of the payment for the transaction, then proceed to access virtual money account database 114o via database server 112 to direct a transfer, via the virtual payment system implemented within server system 110 in a manner similar to the examples described above for processing payment for a product that is being offered through a pharmacy registered with server system 110 for which a prescription is not required, of each created and/or selected virtual fund object corresponding to the payment amount from the container of virtual fund objects in the respective account information record for the virtual money account for the customer to the container of virtual fund objects in the respective account information record for the virtual money account for the pharmacy to which payment for the purchased product is specified to be directed and each created and/or selected virtual fund object corresponding to the commission fee from the container of virtual fund objects in the respective account information record for the virtual money account for the customer to the container of virtual fund objects in the respective account information record for the virtual money account established for the entity that provides the marketplace system, including making suitable corresponding updates to the attributes for each object that is now located within the respective account information record for the virtual money account of the pharmacy or the entity as a result of the operations performed to effect the transfer. Such corresponding updates to the attributes defining each object that has been transferred can include, for example, updating the attributes to include an indication that the corresponding virtual funds for the object are not presently allocated to use as payment for an offered service or product purchased within the marketplace system and an indication that the corresponding virtual funds for the object have already been transferred to the respective virtual money account of the participant for which the respective account information record within which the object is now maintained was established as part of the payment process for the purchase of the offered product within the marketplace system along with the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k.
Virtual payment system manager 170 can also be configured to, upon effecting the transfers of each created and/or selected virtual fund object in the present example as described above, perform corresponding updates to the total balance values and available balance values included in the sets of general information within the respective account information records for the respective virtual money accounts of the customer, the pharmacy, and the entity that provides the marketplace system as needed to appropriately to reflect the transfer(s) of the virtual fund object(s), perform corresponding updates to the set of accounting details included in the sets of general information within the respective account information records for the respective virtual money accounts as needed to reflect the operations performed by virtual payment system manager 170 to effect the transfer(s) of virtual funds corresponding to the purchase of the offered product within the marketplace system via the virtual payment system implemented within server system 110, and provide a notification to purchasing service 126 of completion of the operations that are performed by virtual payment system manager 170 for facilitating the purchase of the offered product within the marketplace system.
In exemplary embodiments of the present invention, for processing payment for each product that is being offered in association with a respective information record for an offered service within service offer database 114h, purchasing service 126 can be configured to process the purchase of the associated product in a manner that is similar to the manner in which the purchasing service is configured to process the purchase for each product that is being directly offered through a pharmacy registered with server system 110. In this regard, if the associated product is being purchased through a pharmacy that is not registered with the system but affiliated with the provider offering the service with which the product is associated (as specified in the respective information record for an offered service within service offer database 114h), purchasing service 126 can be configured to (upon receiving notification of any necessary submission and verification of any required prescription document being received by the pharmacy) credit or otherwise direct the disbursement of funds to be made to the financial account specified by the compensation information included in the account information record within physician profile database 114b, practice group profile database 114c, or hospital system profile database 114d of the provider for which the respective information record for the offered service within service offer database 114h indicates payment for the product when purchased through the system in association with the service is to be directed with the corresponding payment amount that is specified to be transferred to the provider as indicated by the respective information record in service offer database 114h for the offered service. In such situations where the associated product is being purchased through a pharmacy that is not registered with the system but affiliated with the provider offering the service with which the product is associated, purchasing service 126 can be configured to send an electronic notification to one or more of the non-registered pharmacy (if contact information for receiving electronic communication is specified for the non-registered pharmacy in the information describing the pharmacy that is included in the respective information record in service offer database 114h for the offered service), the provider for which the respective information record for the offered service within service offer database 114h indicates payment for the product when purchased through the system in association with the service is to be directed, and the physician user that is designated as performing the offered service in the information record for the purchased service within service offer database 114h. In exemplary embodiments, purchasing service 126 can be configured to determine whether to send an electronic notification to each of these one or more parties based on information specified in the respective information record in service offer database 114h for the offered service.
Moreover, for processing each purchase of a product that is being offered in association with a respective information record for an offered service within service offer database 114h, purchasing service 126 can also be configured to include, in the respective information record for the completed purchase within transaction information database 114k, the unique procedure offer identifier of the information record for the associated purchased service within service offer database 114h and the unique physician account identifier for the account information record within physician profile database 114b of the physician user that is designated as performing the associated purchased service in the information record for the service within service offer database 114h. Additionally, for processing each purchase of a product that is being offered in association with a respective information record for an offered service within service offer database 114h, being purchased through a pharmacy that is not registered with the system but affiliated with the provider offering the service with which the product is associated, and requires a prescription to be written, purchasing service 126 can also be configured to, upon the prescription document being received from the user, from a physician registered with server system 110, or generated based on information provided by the user, release the prescription document to the pharmacy using the information describing the pharmacy that is specified in the respective information record for an offered service within service offer database 114h.
In exemplary embodiments in which a virtual payment system is implemented within server system 110, for processing payment for each product that is being offered in association with a respective information record for an offered service within service offer database 114h, purchasing service 126 and virtual payment system manager 170 may be configured to initiate and facilitate the payment processing in a manner that is substantially similar to the examples described above for processing payment for a product that is being offered through a pharmacy directly registered with server system 110. In this regard, if the associated product is being purchased through a pharmacy that is not registered with the system but affiliated with the provider offering the service with which the product is associated (as specified in the respective information record for an offered service within service offer database 114h), the notification of the purchase information submitted by the customer user that purchasing service 126 transmits to virtual payment system manager 170 can include the unique virtual money account identifier that is associated with the respective account information record within virtual money account database 114o for the provider for which the respective information record for the offered service within service offer database 114h indicates payment for the product when purchased through the system in association with the service is to be directed. In the present example, virtual payment system manager 170 can be configured to identify the respective account information record maintained within virtual money account database 114o for the particular provider to which payment for the purchased product is to be directed based on the unique virtual money account identifier provided in the notification and, when effecting the transfer(s) of virtual funds corresponding to the purchase of the offered product within the marketplace system via the virtual payment system in the manner described above, direct a transfer of each created and/or selected virtual fund object corresponding to the payment amount that is specified to be transferred to the particular provider to which payment for the purchased product is to be directed (as indicated by the respective information record in service offer database 114h for the offered service) from the container of virtual fund objects in the respective account information record for the virtual money account for the customer to the container of virtual fund objects in the respective account information record for the virtual money account for the provider. In exemplary embodiments of the present invention, for processing payment for each offered service that is not being offered in conjunction with a bundled set, purchasing service 126 may be configured to utilize the purchase information provided by the user to issue a request for the portion of the total purchase price authorized by the user that is allocated for the offered service to the funding source specified in the purchase information. For example, purchasing service 126 may be configured to access a corresponding third-party payment servicing system provided by or on behalf of the specified funding source and utilize the purchase information to issue a request directing the payment servicing system to transfer the portion of the total purchase price authorized by the user that is allocated for the offered service from the account servicer of a corresponding financial account to a financial account maintained by the providers of marketplace system 100, at which point the financial account is credited with any negotiated or contracted commission fee for handling the purchase and holds the payment amount to be transferred to the provider for which payment for the service is to be directed (as specified in service offer database 114h) until an indication is received that the purchased service has been performed by the physician that is specified in service offer database 114h for performing the service (as described in greater detail below).
Purchasing service 126 can be configured to, upon processing the payment for the purchase of the offered service, navigate the user interface to a purchase confirmation page and send an electronic confirmation message to the customer user and electronic notifications to the physician user that will be performing the service and the provider user for the offered service (as specified according to the information record for the offered service within service offer database 114h), for example, by way of email utilizing the contact information specified in the respective account information records for the customer, the physician, and the provider for the offered service. Purchasing service 126 can be also be configured to generate a respective information record for the completed purchase with corresponding information within transaction information database 114k, which initially indicates that the purchase has not yet been redeemed. In exemplary embodiments in which the respective information record for the purchased service within service offer database 114h indicates that the provider that is offering the service through the system has associated the corresponding service offer with one or more healthcare products, the respective information record for the completed purchase with corresponding information within transaction information database 114k that is generated by purchasing service 126 can further include the unique transaction identifier that is used by application server 116 to uniquely identify the information record in transaction information database 114k for each purchase of an associated product that has been made via the system by the registered customer user in association with the purchase of the service.
Purchasing service 126 can also be configured to, upon processing the payment for the purchase of the offered service, generate a voucher for the customer user within the user interface for the purchased service that can be utilized by the customer user to redeem the purchase and receive the service from the physician specified for the offered service (the providers of marketplace system 100 can have pre-arranged agreements with providers registered with the system that the providers will agree to honor such vouchers generated by purchasing service 126 for purchased services). An example of such a voucher is illustrated in
In exemplary embodiments in which a virtual payment system is implemented within server system 110, for processing payment for each offered service that is not being offered in conjunction with a bundled set, purchasing service 126 and virtual payment system manager 170 may be configured to initiate and facilitate the payment processing for the service in a manner that is similar to the examples described above for processing payment for a product that is being offered through a pharmacy registered with server system 110 for which a prescription is required for the purchase. A primary notable difference from these examples is that, in the present example, the notification of the purchase information submitted by the customer user that purchasing service 126 transmits to virtual payment system manager 170 can include the unique virtual money account identifier that is associated with the respective account information record within virtual money account database 114o for the provider for which the respective information record for the offered service within service offer database 114h indicates the payment amount for the offered service when purchased through the system is to be directed.
In this regard, similar to the examples described above for processing payment for a purchase of an offered product for which a prescription is required for the purchase, virtual payment system manager 170 can be configured to, upon creating and/or selecting one or more of virtual fund objects in the respective account information record for the respective virtual money account for the customer to use for facilitating the processing of payment for the offered service (as performed in response to and according to the information pertaining to the submitted customer purchase information included in the notification received from purchasing server 126), rather than immediately directing a transfer of each object created and/or selected for facilitating payment processing for the purchase of the offered service within the virtual payment system from the container of virtual fund objects in the respective account information record for the customer user that is maintained within virtual money account database 114o, instead proceed to access data store 114 to update the attributes defining each created and/or selected object in the container of virtual fund objects in the respective account information record for the customer user that is maintained within virtual money account database 114o to include, if not already present, an indication that the corresponding virtual funds for the object are presently allocated to use as payment for the purchase of the offered service by the customer within the marketplace system in association with the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k. Virtual payment system manager 170 can also be configured to, upon creating and/or selecting the virtual fund objects to be used in facilitating the processing of payment for the offered product, performing any necessary splitting of objects, and updating the information maintained in the respective account information record for the customer user that is maintained within virtual money account database 114o as described above, provide a notification to purchasing service 126 that these operations for facilitating payment processing for the purchase of the offered service within the virtual payment system have been completed.
Accordingly, the result of these operations being performed by the virtual payment system manager 170 is to effectively place a hold on an amount of virtual funds presently assigned to the customer in the respective virtual money account for the customer that corresponds to the purchase price for the offer of the service that is being purchased by the customer from the provider that is offering the service, as each object that is created and/or selected in the container of virtual fund objects in the respective account information record for the virtual money account of the customer user will be defined with an indication that the corresponding virtual funds for the object are presently allocated to use as payment for the purchase of the offered service such that the corresponding virtual funds for the object will not be included within the available balance value in the set of general information within the respective account information record for the respective virtual money account of the customer that is dynamically calculated by virtual payment system manager 170. Such an effective hold on an amount of virtual funds in the respective virtual money account for the customer that corresponds to the purchase price for the offer of the service being purchased by the customer can be maintained by virtual payment system manager 170 until either the purchase of the service is cancelled or until sufficient information is received to trigger the virtual payment system manager to continue with facilitating processing of the payment for the transaction. In exemplary embodiments, the information that is deemed sufficient to trigger such further processing by virtual payment system manager 170 may be, for example, confirmation that the purchase of the offered service has been redeemed by the customer such that the customer has received the service from the corresponding physician that is specified as performing the service in the respective information record for the offered service within service offer database 114h. Such a confirmation may be received by virtual payment system manager 170, for example, in the form of a notification transmitted by purchasing service 126 or transaction processing service 136 that a voucher generated by the purchasing service for the customer user within the user interface for the purchased service has been utilized by the customer user to redeem the purchase (as will be described in greater detail below). Accordingly, through the implementation of the virtual payment system within server system 110 in the present example, the customer is assured that the payment for the purchase of the offered service will not be released from the respective virtual money account for the customer and made available for disbursement to the provider for which the respective information record for the offered service indicates the payment amount for the offered service is to be directed if the service is be satisfactorily rendered for the customer in accordance with the conditions of the purchase, while the provider for which the payment amount for the offered service is to be directed can also be assured that it will receive payment for the purchase of the service if the product is satisfactorily rendered for the customer.
Continuing in the present example, virtual payment system manager 170 can be configured to, upon receiving confirmation that the purchase of the offered service has been redeemed by the customer, identify the respective account information record maintained within virtual money account database 114o for the particular provider to which payment for the purchased service is to be directed based on the unique virtual money account identifier provided in the notification from purchasing service 126 and then proceed to access virtual money account database 114o via database server 112 to direct a transfer, via the virtual payment system implemented within server system 110 in a manner similar to examples described above, of each created and/or selected virtual fund object corresponding to the payment amount for the offered service from the container of virtual fund objects in the respective account information record for the virtual money account for the customer to the container of virtual fund objects in the respective account information record for the virtual money account for the provider to which payment for the purchased service is to be directed (as indicated by the respective information record in service offer database 114h for the offered service) and each created and/or selected virtual fund object corresponding to any commission fee from the container of virtual fund objects in the respective account information record for the virtual money account for the customer to the container of virtual fund objects in the respective account information record for the virtual money account established for the entity that provides the marketplace system, including making suitable corresponding updates to the attributes for each object that is now located within the respective account information record for the virtual money account of the provider or the entity as a result of the operations performed to effect the transfer. Such corresponding updates to the attributes defining each object that has been transferred can include, for example, updating the attributes to include an indication that the corresponding virtual funds for the object are not presently allocated to use as payment for an offered service or product purchased within the marketplace system and an indication that the corresponding virtual funds for the object have already been transferred to the respective virtual money account of the participant for which the respective account information record within which the object is now maintained was established as part of the payment process for the purchase of the offered service within the marketplace system along with the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k.
Virtual payment system manager 170 can also be configured to, upon effecting the transfers of each created and/or selected virtual fund object in the present example as described above, perform corresponding updates to the total balance values and available balance values included in the sets of general information within the respective account information records for the respective virtual money accounts of the customer, the provider to which payment for the purchase of the offered service is to be directed, and the entity that provides the marketplace system as needed to appropriately to reflect the transfer(s) of the virtual fund object(s), perform corresponding updates to the set of accounting details included in the sets of general information within the respective account information records for the respective virtual money accounts as needed to reflect the operations performed by virtual payment system manager 170 to effect the transfer(s) of virtual funds corresponding to the purchase of the offered service within the marketplace system via the virtual payment system implemented within server system 110, and provide a notification to purchasing service 126 of completion of the operations that are performed by virtual payment system manager 170 for facilitating the purchase of the offered service within the marketplace system.
In exemplary embodiments of the present invention, for processing payment for each offered service that is being offered as a primary service in conjunction with a bundled set of services or one or more services and one or more products, purchasing service 126 may be configured to utilize the purchase information provided by the user to issue a request for the portion of the total purchase price authorized by the user that is allocated for the offered service to the funding source specified in the purchase information. For example, purchasing service 126 may be configured to access a corresponding third-party payment servicing system provided by or on behalf of the specified funding source and utilize the purchase information to issue a request directing the payment servicing system to transfer the portion of the payment amount authorized by the user that is allocated for the offered service from the account servicer of a corresponding financial account to a financial account maintained by the providers of marketplace system 100, at which point the financial account is credited with any negotiated or contracted commission fee for handling the purchase and holds the remainder of the payment amount portion. In contrast to the processing performed by purchasing service 126 for offered services or offered products that are not being offered in conjunction with a bundled set, however, a respective sub-portion of the payment amount for the offered service is held separately with respect to the primary service, each secondary service, each bundled product, and any facility specified for the purchased offered service (according to the payment amount specified to be transferred to the respective provider(s) or facility for which payment for the offered service is to be directed for each particular aspect of the bundled set as specified in the respective information record for the offered service within service offer database 114h), and each sub-portion is held until an indication is received that the corresponding service has been performed by the physician that is specified in service offer database 114h for performing the procedure, the corresponding product has been received by the user from the pharmacy that is specified in service offer database 114h, or the corresponding facility has been used with respect to the primary service (as described in greater detail below).
Purchasing service 126 can be configured to, upon processing the payment for the purchase of the offered service that is being offered as a primary service in conjunction with a bundled set, navigate the user interface to a purchase confirmation page and send an electronic confirmation message to the customer user and electronic notifications to the each physician that will perform a service of the bundled set, each pharmacy from which a purchased product is offered within the bundled set, and the provider user for the offered service (as specified according to the information record for the offered service within service offer database 114h), for example, by way of email utilizing the contact information specified in the respective account information records for the customer, each physician, each pharmacy, and the provider for the offered service. Purchasing service 126 can be also be configured to generate a respective information record for the completed purchase with corresponding information within transaction information database 114k, which initially indicates that the purchase has not yet been redeemed with respect to the primary service, each secondary service, each bundled product, and any facility specified for the purchased offered service. In exemplary embodiments, for each purchased product included in the bundled set for which a prescription is required to purchase the product, purchasing service 126 can be configured to process submission and verification of a prescription in a manner similar to that described above for processing payments for offered products that are being offered through pharmacies registered within server system 110 for which a prescription is required for the purchase (for example, by implementing a submission page to provide user interface controls for allowing a customer or physician user to submit the required prescription information for purchasing the offered product) and to update the prescription information included within the respective information record for the completed purchase with corresponding information within transaction information database 114k accordingly.
Purchasing service 126 can also be configured to, upon processing the payment for the purchase of the offered service that is being offered as a primary service in conjunction with a bundled set, generate a voucher for the customer user within the user interface for the purchased service that can be utilized by the customer user to redeem the purchase and thereby receive the service from the corresponding physician specified for each of the services of the bundled set and receive the product from the corresponding pharmacy specified for each of the products of the bundled set (the providers of marketplace system 100 can have pre-arranged agreements with providers registered with the system that the providers will agree to honor such vouchers generated by purchasing service 126 for purchased services and products). An example of such a voucher that is generated for a purchase of a bundled set is illustrated in
In exemplary embodiments in which a virtual payment system is implemented within server system 110, for facilitating payment processing for each offered service that is being offered as a primary service in conjunction with a bundled set of services or one or more services and one or more products (for which, as discussed above, a single payment for the bundled set will be disbursed to different provider for different services and products in the bundled set), purchasing service 126 and virtual payment system manager 170 may be configured to initiate and facilitate the payment processing for each service, any facility use, and any commission fee included in the bundled set or otherwise involved in the purchase of in the bundled set in a manner that is generally similar to the examples described above for processing payment for each offered service that is not being offered in conjunction with a bundled set, and to initiate and facilitate the payment processing for any product included in the bundled set in a manner that is generally similar to the examples described above for processing payment for each product that is being offered in association with a respective information record for an offered service within service offer database 114h (including with respect to whether a prescription is required for the purchase of the product). There are, however, various notable differences between these examples and the present example, particularly with respect to additional details that are maintained by virtual payment system manager 170 for purposes of tracking the facilitation of the payment processing performed within the virtual payment system for each service, product, facility use, and commission fee included in the bundled set or otherwise involved in the purchase of the bundled set.
As a first aspect of these differences, the notification of the purchase information submitted by the customer user that purchasing service 126 transmits to virtual payment system manager 170 can include an indication that the particular purchase for which payment processing is to be facilitated within the virtual payment system is a purchase of a service that is being offered as a primary service in conjunction with a bundled set; the unique procedure offer identifier for the offering of the primary service in conjunction with particular bundled set included in the respective information record for the offer within service offer database 114h; for a service that is indicated in the respective information record for the offer of the bundled set within service offer database 114h to be a primary service of the bundled set, the unique procedure identifier for the information record within available services database 114g for the service, the unique virtual money account identifier that is associated with the respective account information record within virtual money account database 114o for the provider for which payment for the primary service when purchased through the system is to be directed, and the payment amount to be transferred to the provider for which payment for performing the primary service is to be directed; if the respective information record for the offer of the bundled set within service offer database 114h includes an indication that the primary service is to be performed at an outside facility, the facility fee, and the unique virtual money account identifier that is associated with the respective account information record within virtual money account database 114o for the financial account that is used by the facility for receiving a facility fee as specified by the compensation information included in the respective information record for the offer of the bundled set within service offer database 114h; for any service that is indicated in the respective information record for the offer of the bundled set to be a secondary service of the bundled set and is included in the purchase being made by the customer user, the unique procedure identifier for the information record within available services database 114g for the secondary service or, when provided, the secondary procedure identifier that is included in the respective information record for the primary service in available services database 114g to uniquely identify the particular secondary service in association with the unique procedure identifier for the offered primary service of a bundled set, the unique virtual money account identifier that is associated with the respective account information record within virtual money account database 114o for the provider for which payment for the secondary service when purchased through the system as part of the bundled set is to be directed, and the compensation amount to be transferred to the provider for which payment for performing the secondary service is to be directed; and, for any product indicated in the respective information record for the offer of the bundled set as being associated with offer for the bundled set and is included in the purchase being made by the customer user, the unique product identifier that is used to identify the information record for the product within available products database 114i or the bundled product identifier that is included in the information record for the primary service in the available services database 114g to uniquely identify the particular product in association with the unique procedure identifier for the offered primary service of the bundled set), an indication of whether a prescription is required to purchase the product, the unique virtual money account identifier that is associated with the respective account information record within virtual money account database 114o for the provider for which payment for the product when purchased through the system in association with the primary service is to be directed, and the payment amount to be transferred to the provider for which payment for purchasing the product is to be directed.
In response to and according to the information pertaining to the submitted customer purchase information included in the notification received from purchasing server 126, virtual payment system manager 170 can be configured to, for each service, any facility use, any product, and any commission fee included in the bundled set or otherwise involved in the purchase of in the bundled set, create and/or select one or more of virtual fund objects in the respective account information record for the respective virtual money account for the customer to use for facilitating the processing of payment for the service, facility use, product, or commission fee in a manner that is generally similar to the corresponding examples described above with respect to facilitation of payment processing within the virtual payment system. Particularly for purposes of facilitating payment processing for each offered service that is being offered as a primary service in conjunction with a bundled set, upon creating and/or selecting each virtual fund object corresponding to the payment amount for the primary service in the container of virtual fund objects in the respective account information record for the customer user that is maintained within virtual money account database 114o, virtual payment system manager 170 can be configured to, when accessing data store 114 to update the attributes defining each such object, include an indication that the virtual fund object corresponds to a primary service of a bundled set, the unique procedure identifier for the respective information record within available services database 114g for the service, and an indication that the corresponding virtual funds for the object are presently allocated to use as payment for the purchase of the offered bundled set by the customer within the marketplace system in association with the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k. Similarly, upon creating and/or selecting each virtual fund object corresponding to the payment amount for any secondary service of the bundled set in the container of virtual fund objects in the respective account information record for the customer user that is maintained within virtual money account database 114o, virtual payment system manager 170 can be configured to, when accessing data store 114 to update the attributes defining each such object, include an indication that the virtual fund object corresponds to a secondary service of a bundled set, the unique procedure identifier for the information record within available services database 114g for the secondary service or the secondary procedure identifier that is included in the information record for the primary service in available services database 114g, and an indication that the corresponding virtual funds for the object are presently allocated to use as payment for the purchase of the offered bundled set by the customer within the marketplace system in association with the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k.
Likewise, upon creating and/or selecting each virtual fund object corresponding to the payment amount for any product associated with the bundled set in the container of virtual fund objects in the respective account information record for the customer user that is maintained within virtual money account database 114o, virtual payment system manager 170 can be configured to, when accessing data store 114 to update the attributes defining each such object, include an indication that the virtual fund object corresponds to a product of a bundled set, the unique product identifier that is used to identify the information record for the product within available products database 114i or the bundled product identifier that is included in the information record for the primary service in available services database 114g to uniquely identify the particular product in association with the unique procedure identifier for the offered primary service, and an indication that the corresponding virtual funds for the object are presently allocated to use as payment for the purchase of the offered bundled set by the customer within the marketplace system in association with the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k.
In addition, upon creating and/or selecting each virtual fund object corresponding to the facility fee for any use of a facility for performing the primary service of the bundled set in the container of virtual fund objects in the respective account information record for the customer user that is maintained within virtual money account database 114o, virtual payment system manager 170 can be configured to, when accessing data store 114 to update the attributes defining each such object, include an indication that the virtual fund object corresponds to a facility fee for a bundled set and an indication that the corresponding virtual funds for the object are presently allocated to use as payment for the purchase of the offered bundled set by the customer within the marketplace system in association with the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k. Finally, upon creating and/or selecting each virtual fund object corresponding to any commission fee for the bundled set in the container of virtual fund objects in the respective account information record for the customer user that is maintained within virtual money account database 114o, virtual payment system manager 170 can be configured to, when accessing data store 114 to update the attributes defining each such object, include an indication that the virtual fund object corresponds to a commission fee for a bundled set and an indication that the corresponding virtual funds for the object are presently allocated to use as payment for the purchase of the offered bundled set by the customer within the marketplace system in association with the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k.
Virtual payment system manager 170 can also be configured to, upon creating and/or selecting the virtual fund objects to be used in facilitating the processing of payment for each aspect of the offered bundled set, performing any necessary splitting of objects, and updating the information maintained in the respective account information record for the customer user that is maintained within virtual money account database 114o as described above (including performing updates to the total balance value and available balance value included in the set of general information within the respective account information record), provide a notification to purchasing service 126 that these operations for facilitating payment processing for the purchase of the offered service within the virtual payment system have been completed. Accordingly, the result of these operations being performed by the virtual payment system manager 170 is to effectively place a hold on an amount of virtual funds presently assigned to the customer in the respective virtual money account for the customer that corresponds to the purchase price for the offer of the bundled set that is being purchased by the customer from the provider that is offering the bundled set and, more specifically, effectively place a respective hold, for each of the primary service, any secondary service, any associated product, any facility use, and any commission fee associated with the purchase of the offer of the bundled set by the customer, on an amount of virtual funds in the respective virtual money account for the customer that corresponds to the payment amount for service or product, the facility fee, or the commission fee, as the corresponding virtual funds for each object that is created and/or selected in the container of virtual fund objects in the respective account information record for the virtual money account of the customer user for the purchase will not be included within the available balance value in the set of general information within the respective account information record for the respective virtual money account of the customer that is dynamically calculated by virtual payment system manager 170.
The respective hold that is effectively placed on the corresponding amount of virtual funds in the respective virtual money account for the customer for each of the primary service, any secondary service, any associated product, any facility use, and any commission fee associated with the purchase of the offer of the bundled set by the customer can be maintained by virtual payment system manager 170 until either a corresponding cancellation with respect to the purchase is perform or until sufficient information is received to trigger the virtual payment system manager to continue with facilitating processing of the payment for the corresponding aspect of the transaction for the bundled set. Nevertheless, it should be noted that, for processing payment for each associated product included in the bundled set that is being purchased for which a prescription is not required, virtual payment system manager 170 can be configured to facilitate the payment processing for the associated product in a manner that is substantially similar to the examples described above for processing payment for each product that is being offered in association with a respective information record for an offered service within service offer database 114h for which a prescription is not required. In other words, virtual payment system manager 170 can be configured to, upon creating and/or selecting the one or more of virtual fund objects in the respective account information record for the respective virtual money account for the customer to use for facilitating the processing of payment for the associated product for which a prescription is not required, immediately direct a transfer of each such object from the container of virtual fund objects in the respective account information record for the customer user that is maintained within virtual money account database 114o to the container of virtual fund objects in the respective account information record within virtual money account database 114o for the provider to which payment for the associated product when purchased through the system in association with the bundled set is to be directed (as indicated by the unique virtual money account identifier that is associated with the respective account information record within virtual money account database 114o for the provider as provided in the notification received from purchasing service). That is, virtual payment system manager 170 may not require any information to be received to trigger the virtual payment system manager to continue with facilitating processing of the payment for each associated product included in the purchase of the offer of the bundled set by the customer for which a prescription is not required and, therefore, would not effectively place a respective hold on the amount of virtual funds in the respective virtual money account for the customer corresponding to the payment amount for the associated product.
In exemplary embodiments, with respect to the respective hold that is effectively placed on the corresponding amount of virtual funds in the respective virtual money account for the customer for each other aspect associated with the purchase of the offer of the bundled set by the customer can be maintained by virtual payment system manager 170, the information that is deemed sufficient to trigger such further processing by virtual payment system manager 170 to release the hold may be, for each of the primary service and any secondary service included in the bundled set, confirmation that the purchase of the service has been redeemed by the customer such that the customer has received the service from the corresponding physician that is specified as performing the service in the respective information record for the offer of the bundled set within service offer database 114h; for each of any associated product included in the bundled set for which a prescription is required, confirmation of receipt and any necessary verification of the prescription document and/or confirmation that the purchase of the offered product has been redeemed by customer; for any use of a facility for performing the primary service of the bundled set, confirmation that the purchase of the service has been redeemed by the customer such that the customer has received the primary service from the corresponding physician that is specified as performing the primary service in the respective information record for the offer of the bundled set; and, for any commission fee associated with the purchase of the offer of the bundled set, confirmation that the purchase of each other aspect of the bundled set for which redemption by the customer is required has been redeemed by the customer. Such a confirmation may be received by virtual payment system manager 170, for example, in the form of corresponding notifications transmitted by purchasing service 126 or transaction processing service 136, which may, for instance, specify that a voucher generated by the purchasing service for the customer user within the user interface for the purchase of the bundled set has been utilized by the customer user to redeem the purchase with respect to a corresponding service or product included in the bundled set.
In a manner similar to the corresponding examples previously above, for purposes of the present example, virtual payment system manager 170 can be configured to, upon receiving the particular information that is deemed sufficient to trigger the virtual payment system manager to continue with facilitating processing of the payment for any corresponding aspect of the transaction for the bundled set as described above, identify the respective account information record maintained within virtual money account database 114o for the virtual money account of the corresponding participant (for example, a provider, a facility, or the entity that provides marketplace system) to which payment for the particular aspect of the bundled set (for example, a service, an associated product, a facility use, or a commission fee) is to be directed (which may be based on the corresponding unique virtual money account identifier provided in the notification from purchasing service 126 for the corresponding participant) and then proceed to access virtual money account database 114o via database server 112 to direct a transfer, via the virtual payment system implemented within server system 110 in a manner similar to examples described above, of each created and/or selected virtual fund object corresponding to the payment amount or fee for the particular aspect from the container of virtual fund objects in the respective account information record for the virtual money account for the customer to the container of virtual fund objects in the respective account information record for the virtual money account for the corresponding provider to which payment for the particular aspect of the bundled set, including making suitable corresponding updates to the attributes for each object that is now located within the respective account information record for the virtual money account of the corresponding participant as a result of the operations performed to effect the transfer.
Accordingly, while the customer is able to make a prepaid purchase of a bundled set of services or one or more services and one or more products as a single item having a specified total purchase price in a single payment transaction with server system 110 by submitting customer purchase information specifying a funding source to use for purchasing the offered bundled set as described above, through the implementation of the virtual payment system within server system 110 as described in the present example, a corresponding amount of virtual funds for a respective sub-portion of the total purchase price for the offered bundled set is maintained separately within a respective virtual money account for the customer for each of the primary service, any secondary service, any associated product, any facility specified for the performing the primary service, and any commission fee associated with the purchase of the bundled set, and, for each of these aspects associated with the purchase of the bundled set, the corresponding amount of virtual funds for the respective sub-portion of the total purchase price for that aspect can be held in the respective virtual money account for the customer until an indication is received that a corresponding service has been performed by the physician that is specified in service offer database 114h for performing the procedure, a corresponding product has been delivered to the user from the pharmacy that is specified in service offer database 114h, a corresponding facility has been used with respect to the primary service, or, in the case of a commission fee, that all services and products included in the bundled set have been rendered or delivered, thereby facilitating a tiered or staged disbursement of the corresponding amounts of virtual funds for the respective sub-portions of the total purchase price for the different aspects of the purchase of the offered bundled set over time from the respective virtual money account for the customer to the respective virtual money accounts for the different corresponding participants (for example, a provider, a facility, or the entity that provides marketplace system) to which payment for the different aspects of the bundled set are specified to be directed. As a result, the customer can be assured that the payment for each particular aspect of the purchase of the offered bundled will not be released from the respective virtual money account for the customer and made available for disbursement to the participant for which the payment amount or fee for that particular aspect is specified to be directed until the corresponding conditions of the transaction for that particular aspect have been satisfactorily met, while each participant for which a payment amount or fee for the purchase of the offered bundled set is to be directed can also be assured that it will be able to receive the specified payment for the particular aspect of the bundled set for which the participant is identified as being the party to which the payment for that aspect is to be directed upon the corresponding conditions of the transaction for that particular aspect being satisfactorily met.
Virtual payment system manager 170 can also be configured to, upon effecting the transfers of each created and/or selected virtual fund object for each different aspect of the purchase of the bundled set in the present example as described above, perform corresponding updates to the total balance values and available balance values included in the sets of general information within the respective account information records for the respective virtual money accounts of the customer and the participant to which payment for the particular aspect of the purchase is to be directed as needed to appropriately to reflect the transfer(s) of the virtual fund object(s), perform corresponding updates to the set of accounting details included in the sets of general information within the respective account information records for the respective virtual money accounts as needed to reflect the operations performed by virtual payment system manager 170 to effect the transfer(s) of virtual funds corresponding to the payment for the particular aspect of the purchase of the offered bundled set within the marketplace system via the virtual payment system implemented within server system 110, and provide a notification to purchasing service 126 of completion of the operations that are performed by virtual payment system manager 170 for facilitating the payment for the particular aspect of the purchase within the marketplace system.
Referring again to the exemplary embodiment illustrated in
In exemplary embodiments in which a virtual payment system is implemented within server system 110, the various account management functions that are accessible by a logged-in customer user through the profile management interface provided by account management service 122 can also include functions for allowing the customer user to manage and view information pertaining to the respective virtual money account for the customer within the virtual payment system, including the virtual funds that are created by virtual payment system manager 170 and utilized for transactions that are conducted within marketplace system in relation to purchases of services and products being offered by providers within the system, manage and facilitate the creation and disbursement of virtual funds within the respective virtual money account for the customer with respect to one or more external financial accounts that are utilized by the customer user for such purposes, and perform various other functions involving the virtual funds within the respective virtual money account for the customer with respect to transactions that are conducted within marketplace system in relation to purchases of services and products being offered by providers within the system such as, for example, refunds for, cancellations of, and other modifications with respect to transactions and purchases that are conducted by the customer user within marketplace system. Generally, account management service 122 can be configured to, for implementing these functions, interact and communicate with virtual payment system manager 170 to direct the virtual payment system manager to access virtual money account database 114o via database server 112 to retrieve, maintain, and perform modifications to the respective information account record that is maintained for the virtual money account for the customer user as necessary for the particular functions being performed in response to inputs received from the customer user through the profile management interface. In the present exemplary embodiment, the functions for allowing the customer user to manage and view information pertaining to the respective virtual money account for the customer within the virtual payment system can be implemented by account management service 122 by providing user interface elements within the profile management interface that are accessible by the customer to, for example, be presented with details such as the total balance value that is dynamically calculated by virtual payment system manager 170 for all virtual fund objects included in the container of the respective account information record for the virtual money account of the customer, the available balance value that is dynamically calculated by virtual payment system manager 170 for all virtual fund objects included in the container of the respective account information record for which there is not an indication that the corresponding virtual funds for the object are presently allocated to use as payment for a purchased service or product, the allocated balance value that is dynamically calculated by virtual payment system manager 170 for all virtual fund objects included in the container of the respective account information record for which there is an indication that the corresponding virtual funds for the object are presently allocated to use as payment for a purchased service, a tabular representation of information regarding the virtual funds assigned to the virtual money account for the customer with respective entries for the virtual fund objects included in the container of the respective account information record and information about each entry generated based of the plurality of attributes that define the virtual fund object for the entry and accounting details pertaining to transactions conducted within the virtual payment system with respect to the object as recorded by virtual payment system manager 170 in the set of general information in the respective account information record (such as, for instance, the value of the corresponding virtual funds for the object, the original funding source based on which the object was created, and whether the corresponding virtual funds for the object are presently available to the customer or allocated to use as payment for an offered service or product purchased within the marketplace system by the participant along with information pertaining to transactions for which the object has been or is now presently allocated), and a set of notifications regarding transactions conducted within the virtual payment system with respect to the virtual funds assigned to the virtual money account for the customer (such as redemptions that have been performed with respect to virtual funds that had been allocated within the virtual money account for the customer to use as payment for a purchased service that has been rendered or a purchased product that has been delivered, expirations of any virtual funds were created and conveyed to the virtual money account for the customer based on promotional credits or discounts, and other important updates regarding the virtual money account for the customer). In exemplary embodiments, account management service 122 can also be configured to generate periodic reports of all transactions conducted within the virtual payment system with respect to the virtual funds assigned to the virtual money account for the customer for a particular period along with other relevant details pertaining the virtual money account for the customer, such corresponding balance values calculated for virtual fund objects included in the container of the respective account information record for the virtual money account of the customer, and send the generated reports to the customer by utilizing the contact information specified in the respective account information record for the customer within customer profile database 114a (for instance, sending the generated report as an electronic document to the customer by way of email utilizing an email address specified for the customer within the contact information).
In exemplary embodiments, the function for allowing the customer user to facilitate the creation of virtual funds within the respective virtual money account for the customer through an external financial account can be implemented by account management service 122 by providing user interface elements within the profile management interface that are accessible by the customer to submit a funding request for a transfer of actual funds from a specified external financial account into the virtual payment system to thereby acquire or purchase an amount of virtual funds corresponding to the requested amount of actual funds that will be assigned to the respective virtual money account for the customer and thereby available for the customer to use when making purchases of services and products that are offered by providers registered with server system 110 via the virtual payment system. More specifically, such a funding request submitted by the customer via suitable user interface controls implanted within the profile management interface can specify an amount of actual funds to use for funding the respective virtual money account for the customer and, as the funding source from which the specified amount of actual funds are to be acquired, an external account maintained for the user (for instance, an instruction to use the billing information included within the respective account information record established for the user within customer profile database 114a or a submission of alternative payment information for a different external account maintained by or for the user), an account maintained for another person or entity that the user is authorized to utilize for this purpose, or an entity that has arranged to be invoiced and provide reimbursement for purchases made by the user within marketplace system 100.
Account management service 122 can be configured to, in reply to such a funding request being submitted by a customer and suitable authorization for the corresponding funding information being provided by the customer, initiate processing of the funding request by utilizing the information specified by the customer to issue a request for the amount of actual funds authorized by the customer to the funding source specified by the user in the funding request. For example, for situations in which the funding request specifies an entity that has agreed to be invoiced and provide reimbursement for purchases made by the customer within marketplace system 100 as the funding source, account management service 122 may issue the request in the form of an invoice that is generated to be submitted to the funding source and, upon reimbursement for the invoiced amount being received from the specified funding source (or upon having sufficient confirmation that such a reimbursement will be received from the funding source), credit or otherwise direct a disbursement of the specified amount of actual funds to be made to the financial account maintained for the entity that provides the marketplace system. In another example, for situations in which the funding request specifies an account maintained for the user or an account maintained for another person or entity that the user is authorized to utilize for this purpose, account management service 122 may be configured to access a corresponding third-party payment servicing system provided by or on behalf of an account servicer for the specified funding source and issue a request directing the payment servicing system to transfer the amount of actual funds authorized by the customer from a corresponding financial account and credit or otherwise direct a disbursement of the specified amount of actual funds to be made to the financial account maintained for the entity that provides the marketplace system.
Account management service 122 can also be configured to, in reply to such a funding request being submitted by a customer and suitable authorization for the corresponding funding information being provided by the customer, provide a notification of the funding request to virtual payment system manager 170 (along with any other information that would be needed by the virtual payment system manager to create corresponding virtual funds within the virtual payment system such as, for instance, the unique virtual money account identifier that is associated with the respective account information record for the customer within virtual money account database 114o). Upon receiving such a notification from account management service 122, virtual payment system manager 170 then operates to access, via database server 112, the container of virtual fund objects in the respective account information record for the virtual money account of the customer that is being maintained within virtual money account database 114o to instantiate a new virtual fund object corresponding to the amount of actual funds specified in the request to be initially assigned to the customer.
More specifically, virtual payment system manager 170 can generate a unique identifier for the new virtual fund object being created and define the attributes of the object to include an indication of the value of the corresponding virtual funds (that is, a value of virtual funds corresponding to amount of actual funds specified in the funding request), the unique identifier generated for the object, an indication that the original funding source based on which the object was created is the funding source that was specified by the customer in the funding request, a creation timestamp for the object, and an indication that the corresponding virtual funds for the object are not presently allocated to use as payment for an offered service or product purchased within the marketplace system by the participant (and, thus, available to the customer to use for any such purchases). Virtual payment system manager 170 can also be configured to, upon creating the new virtual fund object within the respective account information record for the virtual money account for the customer user within virtual money account database 114o, update the total balance and available balance values included in the set of general information within the respective account information record for the virtual money account to reflect the value of the newly-created virtual fund object, update the set of accounting details pertaining to transactions conducted within the virtual payment system with respect to the container of virtual fund objects included in the respective account information record for the virtual money account for the customer user to reflect the creation of the new virtual fund object, and provide a notification to account management service 122 of completion of the operations performed to create the new virtual fund object within the respective account information record for the virtual money account for the customer.
In this regard, because account management service 122 may, in some implementations, operate to provide a notification of a funding request submitted by a customer user to virtual payment system manager 170 prior to or in conjunction with issuing a request for the amount of actual funds authorized by the customer to the funding source specified by the user in the funding request, the corresponding virtual funds that the virtual payment system manager operates to create within the respective virtual money account for the customer in response to the notification can be cleared and available for the customer to utilize for making purchases of services and products being offered by providers within the marketplace system essentially immediately. In these implementations, account management service 122 can also be configured to, if a corresponding financial account that is specified as the funding source is not able to satisfy the request issued for the amount of actual funds authorized by the customer or if reimbursement is not received from an entity that has agreed to be invoiced and provide reimbursement for purchases made by the customer within marketplace system 100 that specified as the funding source, provide a notification of such to virtual money payment manager 170, which can be implemented to, in response to receiving such a notification, access virtual money account database 114o via database server 112, reverse or undue the operations that were performed to instantiate the new virtual fund object corresponding to the amount of actual funds specified in the request within the container of virtual fund objects in the respective account information record for the virtual money account of the customer.
In exemplary embodiments, the function for allowing the customer user to request a disbursal of virtual funds assigned to the respective virtual money account for the customer to one or more external financial accounts that are utilized by the customer user for such purposes can be implemented by account management service 122 by providing user interface elements within the tabular representation of information regarding the virtual funds assigned to the virtual money account for the customer that can be presented within the profile management interface that are accessible by the customer to submit a selection of one or more corresponding entries included in the tabular representation for virtual fund objects included in the container of the respective account information record for performing a disbursal of an amount of real funds corresponding the aggregate sum of the values of the virtual funds for virtual fund objects that correspond to the one or more entries selected by the customer within the tabular representation. In this regard, the particular entries within the tabular representation that will accessible by the customer for selecting to include for such a disbursal request via the user interface elements implemented within the profile management interface for this purpose will be those for which the attributes defining the corresponding virtual fund objects include both an indication that the corresponding virtual funds for the object are not allocated to use as payment for an offered service or product purchased within the marketplace system by the customer and an indication that the original funding source based on which the object was created is a funding source that is neither a credit that was conveyed by the providers of marketplace system 100 nor a discount made available by a provider registered with the system with respect to a purchase by the customer of a service or product offered by the provider by a customer user registered with the system (as such credits and discounts were not originally created within the virtual payment system based on a transfer of actual funds from an external account).
Account management service 122 can also be configured to, in reply to such a disbursal request being submitted by a customer for a set of selected entries in the tabular representation and suitable authorization information being provided by the customer, provide a notification of the disbursal request to virtual payment system manager 170 along with any other information that would be needed by the virtual payment system manager to effect the disbursal of corresponding virtual funds from the virtual money account for the customer within the virtual payment system such as, for instance, the unique virtual money account identifier that is associated with the respective account information record for the customer within virtual money account database 114o and the unique identifier that was generated by the virtual payment system manager for each virtual fund object within the respective account information record for the virtual money account for the customer that corresponds to an entry in the tabular representation selected by the customer for the disbursal request.
Upon receiving such a notification from account management service 122, virtual payment system manager 170 then operates to access, via database server 112, the container of virtual fund objects in the respective account information record for the virtual money account of the customer that is being maintained within virtual money account database 114o to delete the virtual fund object corresponding to each entry selected by the customer for the disbursal request from the respective account information records for the virtual money account for the customer. Virtual payment system manager 170 can also be configured to, upon deleting the virtual fund objects corresponding to the selections specified by the customer in the disbursal request, update the total balance and available balance values included in the set of general information within the respective account information record for the virtual money account to reflect a deduction in each of these balance values that corresponds to the aggregate sum of the values of the virtual funds for virtual fund objects that have been deleted, update the set of accounting details pertaining to transactions conducted within the virtual payment system with respect to the container of virtual fund objects included in the respective account information record for the virtual money account for the customer user to reflect each deletion of a virtual fund object, and provide a notification to account management service 122 of completion of the operations performed to effect the disbursal of virtual funds within the respective account information record for the virtual money account for the customer. Such a notification may include an indication of the value of the corresponding virtual funds and an indication of the original funding source for each object deleted by virtual payment system manager 170 in accordance with the disbursal request.
Account management service 122 can be configured to, in reply to receiving such a notification from virtual payment system manager 170 of completion of the operations performed to effect the disbursal of virtual funds within the virtual payment system for the disbursal request submitted by the customer, effect a transfer or otherwise direct a disbursement, for each virtual fund object deleted by virtual payment system manager 170 in accordance with the disbursal request, of an amount of actual funds corresponding to the value of the corresponding virtual funds for the object from the financial account maintained by the providers of marketplace system 100 in association with the virtual payment system to the original funding source based on which the deleted object had been created. For example, where the attributes defining a virtual fund object deleted in accordance with the disbursal request submitted by the customer indicated the funding source based on which the object had been created to be an account maintained for the user or an account maintained for another person or entity that the user is authorized to utilize for this purpose (such as a bank account or other depository institution from which an ACH payment or the like was made, credit or debit card information, or other electronic payment information such as information for utilizing an account with an online payment service such as PayPal, an online wallet provider such as Google Wallet, or any another entity facilitating payments and money transfers to be made through the Internet), account management service 122 can operate to access a corresponding third-party payment servicing system provided by or on behalf of an account servicer for the indicated funding source for the deleted object and issue a request directing the payment servicing system to effect a transfer of an amount of actual funds corresponding to the value of the corresponding virtual funds for the object from the financial account maintained for the entity that provides marketplace system 100 in association with the virtual payment system to the account specified as the indicated funding source based on which the deleted object had been created. As another example, where the attributes defining a virtual fund object deleted in accordance with the disbursal request submitted by the customer indicated the funding source based on which the object had been created to be cash or an entity that has agreed to be invoiced and provide reimbursement for purchases made by the customer within marketplace system 100, account management service 122 can operate to access a corresponding third-party payment servicing system provided for or on behalf of the financial account maintained for the entity that provides the marketplace system in association with the virtual payment system and issue a request directing the payment servicing system to deduct an amount of actual funds corresponding to the value of the corresponding virtual funds for the object from the financial account maintained for the entity, issue a check in this amount of actual funds to the customer or entity that has agreed to be invoiced and provide reimbursement for purchases made by the customer (as specified by corresponding information included in the respective account information record for the customer that is maintained within customer profile database 114a), and mail the check to the customer or entity that has agreed to be invoiced and provide reimbursement for purchases made by the customer (as also specified by corresponding information included in the respective account information record for the customer that is maintained within customer profile database 114a). As yet another example, account management service 122 can operate to access a corresponding third-party payment servicing system provided for or on behalf of an account servicer for the indicated funding source for the deleted object and issue a request directing the payment servicing system to effect a transfer of an amount of actual funds corresponding to the value of the corresponding virtual funds for the object from the financial account maintained for the entity that provides marketplace system 100 in association with the virtual payment system to a financial account specified in the billing information included within the respective account information record established for the user within customer profile database 114a. This final example may be performed by account management service 122, for instance, as a default disbursal operation or in response to unsuccessful attempt to effect a transfer or otherwise direct a disbursement of an amount of actual funds corresponding to the value of the corresponding virtual funds for the object to the actual original funding source based on which the deleted object had been created.
In exemplary embodiments, account management service 122 can also implement functionality for allowing customer users registered with server system 110 to submit cancellation requests for purchases of services and products offered within marketplace system 100 by providers registered with server system 110 for which the purchases of the offered services and products by the customer users have not yet been redeemed and directing virtual payment system manager 170 to process the cancellations for such unredeemed purchases of the offered services and products within the virtual payment system in accordance with the cancellation requests. More specifically, the function for allowing a customer user to request a cancellation of a purchase of a service or product by the customer within the marketplace system that has yet to be redeemed can be implemented by account management service 122 within the profile management interface that, as described above, allows customer users to view a history of transactions for purchases performed by the user within server system 110 that includes voucher redemption status for each purchase. In this regard, the profile management interface can be implemented to provide, for each of the listed purchases for which the voucher redemption status for any service or product included in the purchase indicates that the purchase of the service or product has not been performed, a user interface element in association with each service or product included in the purchase for which the voucher redemption status indicates the service or product has not been redeemed that is accessible by the customer user to submit a cancellation request for the purchase with respect to the unredeemed service or product via the user interface.
Account management service 122 can also be configured to, in reply to such a cancellation request being submitted by a customer for cancellation of a purchase of a service or product made by the customer within the marketplace system that has yet to be redeemed, provide a notification of the cancellation request to virtual payment system manager 170 along with any other information that would be needed by the virtual payment system manager to effect the cancellation within the virtual money account for the customer within the virtual payment system such as, for instance, the unique virtual money account identifier that is associated with the respective account information record for the customer within virtual money account database 114o, the unique transaction identifier for the respective information record for the purchase that is generated by purchasing service 126 and maintained within transaction information database 114k, and, if the unredeemed service or product for which the customer has submitted the cancellation request is an aspect of a purchase for a bundled set of services or one or more services and one or more products, additional information pertaining to the bundled set as will be described in greater detail below.
For situations in which the unredeemed service or product for which the customer has submitted the cancellation request is not an aspect of a purchase for a bundled set, virtual payment system manager 170 can be configured to, upon receiving such a notification from account management service 122, access, via database server 112, the container of virtual fund objects in the respective account information record for the virtual money account of the customer that is being maintained within virtual money account database 114o to identify, using the information included in the notification, each virtual fund object corresponding to the payment amount for the unredeemed service or product and any virtual fund object corresponding to a commission fee applied for the purchase of the unredeemed service or product within the container of virtual fund objects. For each such virtual fund object identified within the container of virtual fund objects in the respective account information record for the customer user (other than any identified objects for which the attributes defining the object include an indication that the original funding source based on which the object was created is a discount that was applied with respect to the purchase of the unredeemed service or product by the customer), virtual payment system manager 170 can then operate to modify the attributes defining the object to indicate that the corresponding virtual funds for the object are not presently allocated to use as payment for the purchase of any offered service or product by the customer within the marketplace system and remove any indication of the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k. For each such identified object for which the attributes defining the object include an indication that the original funding source based on which the object was created is a discount that was applied with respect to the purchase of the unredeemed service or product by the customer and made available by the provider that is offering the unredeemed service or product for purchase via marketplace system 100, virtual payment system manager 170 can operate to simply delete the identified objects that correspond to the applied discount from the respective account information record for the virtual money account for the customer.
Accordingly, the result of these operations being performed by the virtual payment system manager 170 is to effectively release the hold on the virtual funds presently assigned to the customer in the respective virtual money account for the customer that correspond to the purchase of the offered service or product for which the cancellation request was submitted such that the corresponding virtual funds for each identified object (other than any identified objects that correspond to an applied discount) will be included within the available balance value in the set of general information within the respective account information record for the respective virtual money account of the customer that is dynamically calculated by virtual payment system manager 170.
Virtual payment system manager 170 can also be configured to, upon effecting the cancellation request with respect to each identified virtual fund object, perform corresponding updates to the available balance value and, where necessary, the total balance value included in the set of general information within the respective account information record for the respective virtual money account of the customer, perform corresponding updates to the set of accounting details included in the set of general information within the respective account information record as needed to reflect the operations performed by the virtual payment system manager to effect the cancellation request with respect to each identified object, and provide a notification to account management service 122 of completion of the operations that are performed by the virtual payment system manager for effecting cancellation request with respect to each identified object (which may further include, if the operations performed by the virtual payment system manager to effect the cancellation request included deleting any object corresponding to a discount that was applied for the customer with respect to the cancelled purchase of the unredeemed service or product, information describing the applied discount). In response to receiving the completion notification from virtual payment system manager 170, account management service 122 can access, via database server 112, the respective information record for the purchase that is maintained within transaction information database 114k to perform updates to the information included in the respective information record for the purchase to reflect the cancellation being performed for the unredeemed service or product; if information describing an applied discount is included in the notification, access data store 114 via database server 112 to update the corresponding information record within which the applied discount is described to indicate that the coupon code is now valid for use (if necessary according to the terms of the particular discount); and, in conjunction with account management service 131, where appropriate, transmit notifications of the cancellation of the unredeemed service or product to any providers registered with server system 110 for which the cancellation is relevant.
For situations in which the unredeemed service or product for which the customer has submitted the cancellation request is an aspect of a purchase for a bundled set, the information included in the notification of the cancellation request provided by account management service 122 to virtual payment system manager 170 for effecting the cancellation within the virtual money account for the customer within the virtual payment system can further include, if the cancellation request is for an unredeemed primary service of the purchased bundled set, an indication that the cancellation corresponds to the primary service of a bundled set, the unique procedure identifier for the respective information record within available services database 114g for the primary service, and indication of whether the use of a facility is specified for performing the primary service of the bundled set; if the cancellation request is for an unredeemed secondary service of the purchased bundled set, an indication that the cancellation corresponds to a secondary service of a bundled set and the unique procedure identifier for the information record within available services database 114g for the secondary service or the secondary procedure identifier that is included in the information record for the primary service in available services database 114g; and, if the cancellation request is for an unredeemed product associated with the purchased bundled set, an indication that the cancellation corresponds to a product associated with the purchased bundled set and the unique product identifier that is used to identify the information record for the product within available products database 114i or the bundled product identifier that is included in the information record for the primary service in available services database 114g to uniquely identify the particular product in association with the unique procedure identifier for the offered primary service. In exemplary embodiments, the information included in the notification of the cancellation request provided by account management service 122 to virtual payment system manager 170 may further include information pertaining to whether the cancellation of the unredeemed aspect of the purchased bundled set will also involve a corresponding cancellation of (or modification to) any commission fee that was applied for the purchase of the bundled set.
Virtual payment system manager 170 can be configured to, upon receiving such a notification from account management service 122, access, via database server 112, the container of virtual fund objects in the respective account information record for the virtual money account of the customer that is being maintained within virtual money account database 114o to identify, using the information included in the notification, each virtual fund object corresponding to the payment amount for the unredeemed service or product of the purchased bundled set selected for cancellation, any virtual fund object corresponding to a facility fee for the purchased bundled set if the cancellation request corresponds to a primary service of a purchased bundled set, and, if the notification specifies that the cancellation for the unredeemed service or product of the purchased bundled set involves a corresponding cancellation of an applied commission fee for the purchase of the bundled set, any virtual fund object corresponding to a commission fee applied for the purchase of the bundled set within the container of virtual fund objects. For each such virtual fund object identified within the container of virtual fund objects in the respective account information record for the customer user (other than any identified objects for which the attributes defining the object include an indication that the original funding source based on which the object was created is a discount that was applied with respect to the purchase of the bundled set by the customer), virtual payment system manager 170 can then operate to modify the attributes defining the object to indicate that the corresponding virtual funds for the object are not presently allocated to use as payment for the purchase of any offered service or product by the customer within the marketplace system and remove any indication of the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k. For each such identified object for which the attributes defining the object include an indication that the original funding source based on which the object was created is a discount that was applied with respect to the purchase of the bundled set by the customer and made available by the provider that is offering the bundled set for purchase via marketplace system 100, virtual payment system manager 170 can operate to simply delete the identified objects that correspond to the applied discount from the respective account information record for the virtual money account for the customer.
Accordingly, the result of these operations being performed by the virtual payment system manager 170 is to effectively release the hold on the virtual funds presently assigned to the customer in the respective virtual money account for the customer that correspond to the unredeemed service or product of the purchased bundled set for which the cancellation request was submitted such that the corresponding virtual funds for each identified object (other than any identified objects that correspond to an applied discount) will be included within the available balance value in the set of general information within the respective account information record for the respective virtual money account of the customer that is dynamically calculated by virtual payment system manager 170, while each object within the container of virtual fund objects in the respective account information record for the virtual money account of the customer that corresponds to any other unredeemed service or product of the purchased bundled set for which the cancellation request was not submitted will continue to include an indication that the corresponding virtual funds for each object presently allocated to use as payment for the purchase of that other unredeemed service or product of the bundled set by the customer within the marketplace system such that the effective hold placed on the corresponding virtual funds for that other unredeemed service or product will remain in place. Virtual payment system manager 170 can also be configured to, if the notification from account management service 122 specifies that the cancellation for the unredeemed service or product of the purchased bundled set involves, rather than a corresponding cancellation, a specified modification of an applied commission fee for the purchase of the bundled set, access, via database server 112, the container of virtual fund objects in the respective account information record for the virtual money account of the customer that is being maintained within virtual money account database 114o to identify any virtual fund object corresponding to a commission fee applied for the purchase of the bundled set within the container of virtual fund objects and perform any suitable operations necessary to reflect the specified modification of the applied commission fee within the respective virtual money account for the customer (which may involve, for example, modifying the attributes defining only a subset of the objects in the container of virtual fund objects in the respective account information record for the virtual money account of the customer that are identified as corresponding to the applied commission fee and/or performing a splitting operation for one of the objects identified as corresponding to the applied commission fee).
Virtual payment system manager 170 can also be configured to, upon effecting the cancellation request with respect to each identified virtual fund object for the specified unredeemed service or product of the purchased bundled set as described above, perform corresponding updates to the available balance value and, where necessary, the total balance value included in the set of general information within the respective account information record for the respective virtual money account of the customer, perform corresponding updates to the set of accounting details included in the set of general information within the respective account information record as needed to reflect the operations performed by the virtual payment system manager to effect the cancellation request with respect to each identified object, and provide a notification to account management service 122 of completion of the operations that are performed by the virtual payment system manager for effecting cancellation request with respect to each identified object (which may further include, if the operations performed by the virtual payment system manager to effect the cancellation request included deleting any object corresponding to a discount that was applied for the customer with respect to the cancelled purchase of the unredeemed service or product, information describing the applied discount).
In response to receiving the completion notification from virtual payment system manager 170, account management service 122 can access, via database server 112, the respective information record for the purchase that is maintained within transaction information database 114k to perform updates to the information included in the respective information record for the purchase to reflect the cancellation being performed for the unredeemed service or product; if information describing an applied discount is included in the notification, access data store 114 via database server 112 to update the corresponding information record within which the applied discount is described to indicate that the coupon code is now valid for use (if necessary according to the terms of the particular discount); and, in conjunction with account management service 131, where appropriate, transmit notifications of the cancellation of the unredeemed service or product to any providers registered with server system 110 for which the cancellation is relevant.
For situations in which an unredeemed service for which the customer has submitted the cancellation request is not simply an aspect of but, rather, an entire purchased bundled set of services or one or more services and one or more products for which the purchase has not been redeemed with respect to any services and products included in the bundled have been redeemed, the information included in the notification of the cancellation request provided by account management service 122 to virtual payment system manager 170 for effecting the cancellation within the virtual money account for the customer within the virtual payment system can simply further include, in conjunction with the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k, an indication that the cancellation corresponds to all aspects of the bundled set. Virtual payment system manager 170 can be configured to, upon receiving such a notification from account management service 122, access, via database server 112, the container of virtual fund objects in the respective account information record for the virtual money account of the customer that is being maintained within virtual money account database 114o to identify, using the information included in the notification, each virtual fund object corresponding to the each unredeemed aspect of the purchased bundled set selected for cancellation, modify the attributes defining each such object identified (other than any identified objects for which the attributes defining the object include an indication that the original funding source based on which the object was created is a discount that was applied with respect to the purchase of the bundled set by the customer) to indicate that the corresponding virtual funds for the object are not presently allocated to use as payment for the purchase of any offered service or product by the customer within the marketplace system and remove any indication of the unique transaction identifier for the respective information record for the purchase of the bundled that is maintained within transaction information database 114k, and simply delete any identified objects corresponding to a discount that was applied with respect to the purchase of the bundled set by the customer from the respective account information record for the virtual money account for the customer.
Virtual payment system manager 170 can also be configured to, upon effecting the cancellation request with respect to each identified virtual fund object for the purchased bundled set as described above, perform corresponding updates to the available balance value and, where necessary, the total balance value included in the set of general information within the respective account information record for the respective virtual money account of the customer, perform corresponding updates to the set of accounting details included in the set of general information within the respective account information record as needed to reflect the operations performed by the virtual payment system manager to effect the cancellation request with respect to each identified object, and provide a notification to account management service 122 of completion of the operations that are performed by the virtual payment system manager for effecting cancellation request with respect to each identified object. In response to receiving the completion notification from virtual payment system manager 170, account management service 122 can access, via database server 112, the respective information record for the purchase of the bundled set that is maintained within transaction information database 114k to perform updates to the information included in the respective information record for the purchase to reflect the cancellation being performed for the purchase of the bundled set; if information describing an applied discount is included in the notification, access data store 114 via database server 112 to update the corresponding information record within which the applied discount is described to indicate that the coupon code is now valid for use if necessary according to the terms of the particular discount; and, in conjunction with account management service 131, where appropriate, transmit notifications of the cancellation of the unredeemed service or product to any providers registered with server system 110 for which the cancellation is relevant.
In exemplary embodiments, account management service 122 can also implement functionality for allowing customer users registered with server system 110 to submit refund requests for purchases of services and products offered within marketplace system 100 by providers registered with server system 110 for which the purchases of the offered services and products by the customer users have already been redeemed and directing virtual payment system manager 170 to process the refunds for such redeemed purchases of the offered services and products within the virtual payment system in accordance with the refund requests. In general, application server 116 may be configured to enable the processing of refund requests that is performed by components of the applicable server to be available for each purchase of a service or product offered within marketplace system 100 by a customer registered with server system 110 for which a notification has been received that processing of a refund for the purchase has been suitably approved (which may be, for instance, an approval for the refund from the provider that is offering the purchased service or product for sale within the marketplace system). The operation of configuring the relevant components of application server 116 to enable the processing of a refund request for which suitable approval has been provided may be, for example, performed by a back-end administrator of server system 110 or automatically by the application server in response to receiving a notification submitted as input by a back-end administrator of the server system that suitable approval for processing of a refund for a purchase of a service or product offered within the marketplace system has been received.
More specifically, the function for allowing a customer user to request a refund for a purchase of a service or product by the customer within the marketplace system that has been redeemed can be implemented by account management service 122 within the profile management interface that, as described above, allows customer users to view a history of transactions for purchases performed by the user within server system 110 that includes a voucher redemption status for each purchase. In this regard, the profile management interface can be implemented to provide, for each of the listed purchases for which the voucher redemption status for any service or product included in the purchase indicates that the purchase of the service or product has been performed and for which suitable approval for the processing of a refund request has been provided, a user interface element in association with each service or product included in the purchase for which the voucher redemption status indicates the service or product has been redeemed and for which suitable approval for the processing of a refund request has been provided that is accessible by the customer user to submit a refund request for the purchase with respect to the redeemed service or product via the user interface.
Account management service 122 can also be configured to, in reply to such a refund request being submitted by a customer for refund of a purchase of a service or product made by the customer within the marketplace system that has been redeemed, provide a notification of the refund request to virtual payment system manager 170 along with any other information that would be needed by the virtual payment system manager to effect the refund within the virtual payment system such as, for instance, the unique virtual money account identifiers that are associated with the respective account information records within virtual money account database 114o for the customer and the provider for which payment for rendering the service or delivering the product is specified to be directed in the respective information record for the offer of the purchased service or product within service offer database 114h, the unique transaction identifier for the respective information record for the purchase that is generated by purchasing service 126 and maintained within transaction information database 114k, and, if the redeemed service or product for which the customer has submitted the refund request is an aspect of a purchase for a bundled set of services or one or more services and one or more products, additional information pertaining to the bundled set. Virtual payment system manager 170 can be configured to, upon receiving such a notification from account management service 122, review the set of accounting details pertaining to transactions conducted within the virtual payment system with respect to the container of virtual fund objects included in the respective account information record for the virtual money account of the provider for which payment for rendering the service or delivering the product is specified to be directed to determine whether, with respect to the corresponding virtual funds that were transferred to the virtual money account of the provider to facilitate payment processing for the redeemed service or product for which the customer has submitted the refund request, the virtual payment system manager has already effected a disbursal of these corresponding funds from the virtual money account for the provider within the virtual payment system. Likewise, if a commission fee was applied for the purchase of the redeemed service or product for which the refund request was submitted or the refund request corresponds to a primary service of a purchase of bundled set in which a facility fee was included in the purchase price of the bundled set for a use of a facility for performing the primary service, virtual payment system manager 170 can be configured to review the set of accounting details pertaining to transactions conducted within the virtual payment system with respect to the container of virtual fund objects included in the respective account information record for the virtual money account of the entity that provides marketplace system 100 or the financial account that is specified for receiving the facility fee by the compensation information included in the respective information record for the offer of the bundled set within service offer database 114h to determine whether, with respect to the corresponding virtual funds that were transferred to the virtual money account of the entity or the financial account that is specified for receiving the facility fee to facilitate payment processing for the redeemed service or product, the virtual payment system manager has already effected a disbursal of these corresponding funds from the virtual money account for the entity or the financial account that is specified for receiving the facility fee within the virtual payment system.
For situations in which the redeemed service or product for which the customer has submitted the refund request is not an aspect of a purchase for a bundled set, virtual payment system manager 170 can be configured to, upon each determination that a disbursal of the corresponding virtual funds that were transferred to the respective virtual money account of the provider for which payment for rendering the service or delivering the product is specified to be directed or the entity that provides marketplace system 100 to facilitate payment processing for the redeemed service or product has not been effected, access, via database server 112, the container of virtual fund objects in the respective account information record for the virtual money account of the provider or the entity that is being maintained within virtual money account database 114o to identify, using the information included in the notification, each virtual fund object corresponding to the payment amount or any commission fee for the purchase of the redeemed service or product within the container of virtual fund objects. For each such virtual fund object identified within the container of virtual fund objects in the respective account information record for the provider or the entity (other than any identified objects for which the attributes defining the object include an indication that the original funding source based on which the object was created is a discount that was applied with respect to the purchase of the redeemed service or product by the customer), virtual payment system manager 170 can then operate to direct a transfer of the identified objects from the container of virtual fund objects in the respective account information record for the provider or the entity that is maintained within virtual money account database 114o to the container of virtual fund objects in the respective account information record for the customer that is maintained within virtual money account database 114o, modify the attributes defining the object to indicate that the corresponding virtual funds for the object are not presently allocated to use as payment for the purchase of any offered service or product by the customer within the marketplace system and have not been transferred to the participant for which the account information record within which the object is maintained was established as part of the payment process for an offered service or product purchased within the marketplace system, and remove any indication of the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k. For each such identified object for which the attributes defining the object include an indication that the original funding source based on which the object was created is a discount that was applied with respect to the purchase of the redeemed service or product by the customer and made available by the provider that is offering the redeemed service or product for purchase via marketplace system 100, virtual payment system manager 170 can operate to simply delete the identified objects that correspond to the applied discount from the respective account information record for the virtual money account for the provider.
Additionally, for such situations in which the redeemed service or product for which the customer has submitted the refund request is not an aspect of a purchase for a bundled set, virtual payment system manager 170 can be configured to, upon each determination that a disbursal of the corresponding virtual funds that were transferred to the respective virtual money account of the provider or the entity that provides marketplace system 100 to facilitate payment processing for the redeemed service or product has already been effected, access, via database server 112, the container of virtual fund objects in the respective account information record for the virtual money account of the provider or the entity that is being maintained within virtual money account database 114o to instantiate a corresponding new virtual fund object for the payment amount (less any discount that was applied with respect to the purchase of the redeemed service or product by the customer) or the commission fee within the container of virtual fund objects included in the respective account information record for the respective virtual money account of the provider or the entity that is being maintained within virtual money account database 114o. More specifically, virtual payment system manager 170 can generate a unique identifier for the new virtual fund object being created and define the attributes of the object to include an indication of the value of the corresponding virtual funds as a negative value or virtual funds corresponding to the payment amount or the commission fee, the unique identifier generated for the object, an indication that the original funding source is a corresponding amount of real currency held within the external financial account that is specified within the set of general information of the respective account information record for the provider as being used in connection with transactions performed by provider within the virtual payment system or maintained by the entity that provides marketplace system 100 in association with the virtual payment system (and thereby owed to the virtual payment system by the provider or the entity that provides the marketplace system), and a creation timestamp for the object.
Virtual payment system manager 170 can also be configured to access, via database server 112, the respective account information record for the virtual money account of the customer user that submitted the refund request that is maintained within virtual money account database 114o to review the set of accounting details included in the respective account information record that pertain to the transactions conducted within the virtual payment system for processing payment for the purchase of the redeemed service or product for which the refund request was submitted to ascertain a respective state of each virtual fund object that was transferred from the respective account information record for the virtual money account of the customer to the respective account information record for the respective virtual money account of the provider or the entity to effect the payment processing for the purchase of the redeemed service or product for which the refund request was submitted at the time immediately prior to the attributes defining the object being updated to indicate that the corresponding virtual funds for the object were allocated to use as payment for the redeemed service or product. Virtual payment system manager 170 can then operate to, based on this review of the set of accounting details included in the respective account information record for the virtual money account for the customer, instantiate a corresponding new virtual fund object within the container of virtual fund objects included in the respective account information record for the customer for each virtual fund object that was transferred to effect the payment processing for the purchase of the redeemed service or product for which the refund request was submitted (other than any objects for which the attributes that defined the object indicated that the original funding source based on which the object was created is a discount that was applied with respect to the purchase of the redeemed service or product by the customer) in which the set of attributes that define the corresponding new object instantiated for each object that was transferred is initialized to match the respective state of the object that was transferred at the time immediately prior to the attributes defining the object being updated to indicate that the corresponding virtual funds for the object were allocated to use as payment for the redeemed service or product for which the refund request was submitted.
Accordingly, the result of these operations being performed by the virtual payment system manager 170 is, regardless of whether a disbursal of any of the corresponding virtual funds that were transferred to the respective virtual money account of the provider or the entity that provides marketplace system 100 to facilitate payment processing for the redeemed service or product has already been effected, to process the refund request by effectively crediting the amount the virtual funds that correspond to the purchase of the offered service or product for which the refund request was submitted to the respective virtual money account for the customer and debiting the amount the virtual funds that correspond to the purchase of the offered service or product for which the refund request was submitted from the respective virtual money account for the provider or the entity, whereby the corresponding virtual funds for each identified or newly-instantiated object (other than any identified objects that correspond to an applied discount) will be included within the available balance value in the set of general information within the respective account information record for the respective virtual money account of the customer that is dynamically calculated by virtual payment system manager 170.
Virtual payment system manager 170 can also be configured to, upon effecting the refund request with respect to each identified or newly-instantiated virtual fund object, perform corresponding updates to the available balance values and the total balance values included in the sets of general information within the respective account information records for the respective virtual money accounts of the customer and the provider or the entity, perform corresponding updates to the accounting details included in the sets of general information within the respective account information records for the respective virtual money accounts of the customer and the provider or the entity as needed to reflect the operations performed by the virtual payment system manager to effect the refund with respect to each identified or newly instantiated object, and provide a notification to account management service 122 of completion of the operations that are performed by the virtual payment system manager for effecting the refund request with respect to each identified or newly-instantiated object (which may further include, if the operations performed by the virtual payment system manager to effect the refund included deleting any object corresponding to a discount that was applied for the customer with respect to the refunded purchase of the redeemed service or product, information describing the applied discount). In response to receiving the completion notification from virtual payment system manager 170, account management service 122 can access, via database server 112, the respective information record for the purchase that is maintained within transaction information database 114k to perform updates to the information included in the respective information record for the purchase to reflect the refund being performed for the redeemed service or product; if information describing an applied discount is included in the notification, access data store 114 via database server 112 to update the corresponding information record within which the applied discount is described to indicate that the coupon code is now valid for use (if necessary according to the terms of the particular discount); and, in conjunction with account management service 131, where appropriate, transmit notifications of the refund of the redeemed service or product to any providers registered with server system 110 for which the refund is relevant.
For situations in which the redeemed service or product for which the customer has submitted the refund request is an aspect of a purchase for a bundled set, the information included in the notification of the refund request provided by account management service 122 to virtual payment system manager 170 for effecting the refund for the customer within the virtual payment system can further include the same set of information regarding the redeemed aspect of the purchase of the bundled set as that which is described in the examples provided above as being additionally included in a notification of a cancellation request for an unredeemed aspect of a purchase for a bundled set provided by account management service 122 to virtual payment system manager 170 with respect to the unredeemed aspect. For example, the information included in the notification of the refund request may further include information pertaining to whether the refund of the redeemed aspect of the purchased bundled set will also involve a corresponding refund of (or modification to) any commission fee that was applied for the purchase of the bundled set.
For such situations in which the redeemed service or product for which the customer has submitted the refund request is an aspect of a purchase for a bundled set, virtual payment system manager 170 can be configured to, upon each determination that a disbursal of the corresponding virtual funds that were transferred to the respective virtual money account of the provider for which payment for the aspect of the purchased bundled set is specified to be directed, the entity that provides marketplace system 100, or a financial account that is specified for receiving a facility fee for the purchased bundled set if the refund request corresponds to a primary service of the purchased bundled set to facilitate payment processing for the redeemed aspect of the bundled set has not been effected, access, via database server 112, the container of virtual fund objects in the respective account information record for the virtual money account of the provider or the entity that is being maintained within virtual money account database 114o to identify, using the information included in the notification, each virtual fund object corresponding to the payment amount, any commission fee, or any facility fee for the purchase of the redeemed aspect of the bundled set within the container of virtual fund objects. For each such virtual fund object identified within the container of virtual fund objects in the respective account information record for the provider, the entity, or the financial account that is specified for receiving a facility fee (other than any identified objects for which the attributes defining the object include an indication that the original funding source based on which the object was created is a discount that was applied with respect to the purchase of the offered bundled set by the customer), virtual payment system manager 170 can then operate to direct a transfer of the identified objects from the container of virtual fund objects in the respective account information record for the provider, the entity, or the financial account that is specified for receiving a facility fee that is maintained within virtual money account database 114o to the container of virtual fund objects in the respective account information record for the customer that is maintained within virtual money account database 114o, modify the attributes defining the object to indicate that the corresponding virtual funds for the object are not presently allocated to use as payment for the purchase of any offered service or product by the customer within the marketplace system and have not been transferred to the participant for which the account information record within which the object is maintained was established as part of the payment process for an offered service or product purchased within the marketplace system, and remove any indication of the unique transaction identifier for the respective information record for the purchase of the bundled set that is maintained within transaction information database 114k. For each such identified object for which the attributes defining the object include an indication that the original funding source based on which the object was created is a discount that was applied with respect to the purchase of the offered bundled set by the customer and made available by the provider that is offering the bundled set for purchase via marketplace system 100, virtual payment system manager 170 can operate to simply delete the identified objects that correspond to the applied discount from the respective account information record for the virtual money account for the provider for which payment for the aspect of the purchased bundled set is specified to be directed.
Additionally, for such situations in which the redeemed service or product for which the customer has submitted the refund request is an aspect of a purchase for a bundled set, virtual payment system manager 170 can be configured to, upon each determination that a disbursal of the corresponding virtual funds that were transferred to the respective virtual money account of the provider for which payment for the aspect of the purchased bundled set is specified to be directed, the entity that provides marketplace system 100, or a financial account that is specified for receiving a facility fee for the purchased bundled set if the refund request corresponds to a primary service of the purchased bundled set to facilitate payment processing for the redeemed service or product has already been effected, access, via database server 112, the container of virtual fund objects in the respective account information record for the virtual money account of the provider, the entity, or the financial account that is specified for receiving a facility fee that is being maintained within virtual money account database 114o to instantiate a corresponding new virtual fund object for the payment amount (less any discount that was applied with respect to the purchase of the redeemed service or product by the customer), the commission fee, or the facility fee within the container of virtual fund objects included in the respective account information record for the respective virtual money account of the provider, the entity, or the financial account that is specified for receiving a facility fee that is being maintained within virtual money account database 114o. More specifically, virtual payment system manager 170 can generate a unique identifier for the new virtual fund object being created and define the attributes of the object to include an indication of the value of the corresponding virtual funds as a negative value or virtual funds corresponding to the payment amount, the commission fee, or the facility fee, the unique identifier generated for the object, an indication that the original funding source is a corresponding amount of real currency held within the external financial account that is specified within the set of general information of the respective account information record for the provider as being used in connection with transactions performed by provider within the virtual payment system, maintained by the entity that provides marketplace system 100 in association with the virtual payment system, or specified for receiving a facility fee for the purchased bundled set by the compensation information included in the respective information record for the offer of the bundled set within service offer database 114h (and thereby owed to the virtual payment system by the provider, the entity that provides the marketplace system, or the owner of the financial account specified for receiving the facility fee), and a creation timestamp for the object.
Virtual payment system manager 170 can also be configured to access, via database server 112, the respective account information record for the virtual money account of the customer user that submitted the refund request that is maintained within virtual money account database 114o to review the set of accounting details included in the respective account information record that pertain to the transactions conducted within the virtual payment system for processing payment for the purchase of the aspect of the bundled set for which the refund request was submitted to ascertain a respective state of each virtual fund object that was transferred from the respective account information record for the virtual money account of the customer to the respective account information record for the respective virtual money account of the provider, the entity, or the financial account that is specified for receiving the facility fee to effect the payment processing for the redeemed aspect of the purchase of the bundled set for which the refund request was submitted at the time immediately prior to the attributes defining the object being updated to indicate that the corresponding virtual funds for the object were allocated to use as payment for the purchase of the bundled set. Virtual payment system manager 170 can then operate to, based on this review of the set of accounting details included in the respective account information record for the virtual money account for the customer, instantiate a corresponding new virtual fund object within the container of virtual fund objects included in the respective account information record for the customer for each virtual fund object that was transferred to effect the payment processing for the redeemed aspect of the purchase of the bundled set for which the refund request was submitted (other than any objects for which the attributes that defined the object indicated that the original funding source based on which the object was created is a discount that was applied with respect to the purchase of the offered bundled set by the customer) in which the set of attributes that define the corresponding new object instantiated for each object that was transferred is initialized to match the respective state of the object that was transferred at the time immediately prior to the attributes defining the object being updated to indicate that the corresponding virtual funds for the object were allocated to use as payment for the purchase of the bundled with respect to which the refund request was submitted.
Accordingly, the result of these operations being performed by the virtual payment system manager 170 is, regardless of whether a disbursal of any of the corresponding virtual funds that were transferred to the respective virtual money account of the provider for which payment for the aspect of the purchased bundled set is specified to be directed, the entity that provides marketplace system 100, or the financial account that is specified for receiving a facility fee for the purchased bundled set to facilitate payment processing for the redeemed aspect of the purchase of the bundled set has already been effected, to process the refund request by effectively crediting the amount the virtual funds that correspond to the redeemed aspect of the purchase of the bundled set for which the refund request was submitted to the respective virtual money account for the customer and debiting the amount the virtual funds that correspond to the redeemed aspect of the purchase of the bundled set for which the refund request was submitted from the respective virtual money account for the provider, the entity, or the financial account that is specified for receiving a facility fee, whereby the corresponding virtual funds for each identified or newly-instantiated object (other than any identified objects that correspond to an applied discount) will be included within the available balance value in the set of general information within the respective account information record for the respective virtual money account of the customer that is dynamically calculated by virtual payment system manager 170, and each object that corresponds to any other redeemed service or product of the purchased bundled set for which the refund request was not submitted and was transferred from the container of virtual fund objects in the respective account information record for the virtual money account of the customer to facilitate payment processing for the purchase of the bundled set will continue to remain in the container of virtual fund objects in the respective account information record for the virtual money account of the participant to which the object was transferred.
Virtual payment system manager 170 can also be configured to, upon effecting the refund request with respect to each identified or newly-instantiated virtual fund object, perform corresponding updates to the available balance values and the total balance values included in the sets of general information within the respective account information records for the respective virtual money accounts of the customer and the provider for which payment for the aspect of the purchased bundled set is specified to be directed, the entity that provides marketplace system 100, or the financial account that is specified for receiving a facility fee for the purchased bundled set, perform corresponding updates to the accounting details included in the sets of general information within the respective account information records for the respective virtual money accounts of the customer and the provider, the entity, or the financial account that is specified for receiving a facility fee as needed to reflect the operations performed by the virtual payment system manager to effect the refund with respect to each identified or newly instantiated object, and provide a notification to account management service 122 of completion of the operations that are performed by the virtual payment system manager for effecting the refund request with respect to each identified or newly-instantiated object (which may further include, if the operations performed by the virtual payment system manager to effect the refund included deleting any object corresponding to a discount that was applied for the customer with respect to the refund for the redeemed aspect of the purchased bundled set, information describing the applied discount). In response to receiving the completion notification from virtual payment system manager 170, account management service 122 can access, via database server 112, the respective information record for the purchase that is maintained within transaction information database 114k to perform updates to the information included in the respective information record for the purchase to reflect the refund being performed for the purchase of the bundled set; if information describing an applied discount is included in the notification, access data store 114 via database server 112 to update the corresponding information record within which the applied discount is described to indicate that the coupon code is now valid for use (if necessary according to the terms of the particular discount); and, in conjunction with account management service 131, where appropriate, transmit notifications of the refund of the redeemed service or product to any providers registered with server system 110 or holders of financial accounts for which the refund is relevant.
For situations in which a redeemed service for which the customer has submitted a refund request is not simply an aspect of but, rather, an entire purchased bundled set of services or one or more services and one or more products for which the purchase has been redeemed with respect to each service and product included in the bundled set, the information included in the notification of the refund request provided by account management service 122 to virtual payment system manager 170 for effecting the refund for the customer within the virtual payment system can simply further include, in conjunction with the unique transaction identifier for the respective information record for the purchase that is maintained within transaction information database 114k, an indication that the cancellation corresponds to all aspects of the bundled set. Virtual payment system manager 170 can be configured to, upon receiving such a notification from account management service 122, access, via database server 112, virtual money account database 114o and respectively process the refund for each service and product included in the purchased bundled set in the same manner as described in the examples provided above for processing a refund request submitted by a customer for redeemed service or product that is an aspect of a purchase for a bundled set.
Virtual payment system manager 170 can also be configured to, upon effecting the refund request with respect to each identified or newly-instantiated virtual fund object for the purchase of the bundled set, perform corresponding updates to the available balance values and the total balance values included in the sets of general information within the respective account information records for the respective virtual money accounts of the customer and each provider for which payment for an aspect of the purchased bundled set is specified to be directed, the entity that provides marketplace system 100, and any financial account that is specified for receiving a facility fee for the purchased bundled set as necessary, perform corresponding updates to the accounting details included in the sets of general information within the respective account information records for the respective virtual money accounts of the customer and the provider, the entity, and any financial account that is specified for receiving a facility fee as needed to reflect the operations performed by the virtual payment system manager to effect the refund for the purchase of the bundled set with respect to each identified or newly instantiated object, and provide a notification to account management service 122 of completion of the operations that are performed by the virtual payment system manager for effecting the refund request with respect to each identified or newly-instantiated object (which may further include, if the operations performed by the virtual payment system manager to effect the refund included deleting any object corresponding to a discount that was applied for the customer with respect to the refund for the redeemed aspect of the purchased bundled set, information describing the applied discount). In response to receiving the completion notification from virtual payment system manager 170, account management service 122 can access, via database server 112, the respective information record for the purchase of the bundled set that is maintained within transaction information database 114k to perform updates to the information included in the respective information record for the purchase to reflect the refund having been performed; if information describing an applied discount is included in the notification, access data store 114 via database server 112 to update the corresponding information record within which the applied discount is described to indicate that the coupon code is now valid for use (if necessary according to the terms of the particular discount); and, in conjunction with account management service 131, where appropriate, transmit notifications of the refund of the redeemed aspects of the purchase of the bundled set to any providers registered with server system 110 or holders of financial accounts for which the refund is relevant.
As noted above, in exemplary embodiments, a user operating a client system to access application server 116 via a corresponding client application executing on the client system may be provided with a user interface element on any page implemented by navigation and search service 124 that is accessible by the user to initiate a registration with server system 110, and navigation and search service 124 may be configured to, in response a user accessing the user interface element, provide further user interface controls for allowing the user to specify a type of user account that the user intends to register with server system 110.
Upon the user indicating an intention to register as a physician user, the user will be able to initiate a registration session with account management service 131 to register a physician account with server system 110, as well as to register a respective account information record for a virtual money account for the physician within virtual money account database 114o in exemplary embodiments in which a virtual payment system is implemented within the server system. Account management service 131 may be configured, for example, to implement a user interface that includes a series of pages with user interface controls accessible by the user to guide the user through the account registration process and prompt the user to input various types of information or media to be maintained by database server 112 within a respective account information record that is established for the user within physician profile database 114b such as, for example, name, practice specialty, office location(s) and hours, a profile picture, contact information (such as an email address and/or a telephone number), biographical information (such as awards, honors, publications, patient testimonials, and other information that can be helpful for marketing the physician to customers accessing the system), URLs or references to websites and social media profiles, compensation information (indicating a financial account for receiving payment for purchases of services offered by the physician via the system), information pertaining to outside facilities that are used for particular services performed by the physician (for example, information pertaining to particular hospitals or clinics such as name, address, contact information, facility fee, and compensation information indicating a financial account that is used by the facility for receiving a facility fee), information pertaining to affiliated pharmacies that are not registered with the system but may be used for offering products in association with services offered by the physician for purchase through the system (for example, name, location, contact information, and compensation information indicating a financial account that is used for receiving payment for products offered from the affiliated pharmacy in association with services offered by the physician), and any other suitable identifying or descriptive information. In exemplary embodiments in which a virtual payment system is implemented within the server system, account management service 131 may also be configured to, in response to receiving information input from the physician user via the user interface during the account registration process information pertaining to one or more outside facilities that are used for particular services performed by the physician or affiliated pharmacies that are not registered with the system, instruct virtual payment system manager 170 to register a respective account information record for a respective virtual money account for each such facility or affiliated pharmacy within virtual money account database 114o. In this regard, the items of information included in the set of general information of the respective account information record created to register the virtual money account for such a facility or affiliated pharmacy may specify the indication of the financial account that is used by the facility for receiving a facility fee or by the affiliated pharmacy for receiving payment for products offered from the affiliated pharmacy as information indicative of an external financial account that is used for purposes of receiving disbursements from the virtual payment system.
The user interface may also be implemented by account management service 131 to prompt the user to specify any affiliated pharmacies or for any group practice or hospital affiliation codes. In this regard, account management service 131 may be implemented to provide user interface controls allowing the user to search for pharmacies registered with server system 110 (for example, by name), access pharmacy profile database 114e to locate account information records for pharmacies matching the search criteria, and provide user interface controls allowing the user to register an affiliation within server system 110 with any pharmacy returned in the search. Account management service 131 may further be implemented to provide user interface controls allowing the user to register a new pharmacy account for an affiliated pharmacy with server system 110 (as well as to register a respective account information record for a virtual money account for such a pharmacy within virtual money account database 114o in exemplary embodiments in which a virtual payment system is implemented within the server system) in a manner similar to that described below for pharmacy registration and may also provide an option for the user to indicate whether electronic messages sent by server system 110 in association with products offered in conjunction with services offered by the physician user and provided by the pharmacy should be delivered to an email address for the pharmacy, an email address for the physician user, or both.
Account management service 131 can be configured to access database server 112 to create the respective account information record for the user within physician profile database 114b based on the information input by the user during the registration process. Account management service 131 can be further configured to generate the unique physician account identifier for the created account information record, which may be used, for example, to index and reference the created account information record within database server 112. For any group practice or hospital affiliation codes submitted by the user, account management service 131 can be configured to include the unique physician account identifier for the created account information record in the account information record for the practice group that is maintained within practice group profile database 114c for each practice group corresponding to a submitted group practice affiliation code, in the account information record for the hospital system that is maintained within hospital system profile database 114d for each hospital system corresponding to a submitted hospital affiliation code, and in the account information record for the pharmacy that is maintained within pharmacy profile database 114c for each specified pharmacy affiliation, as well as include the corresponding hospital system, group practice, and pharmacy account identifiers within the account information record for the user within physician profile database 114b. The created account information record can also be identified with a unique user name and protected by a password, which can be used by the user to log into the associated physician account when accessing application server 116.
In exemplary embodiments in which a virtual payment system is implemented within server system 110, account management service 131 can be configured to, in response to a conducting a registration session with a user to register a physician account for the user with server system 110, issue a notification to virtual payment system manager 170 to create a respective virtual money account for the physician within the virtual payment system and provide the virtual payment system manager with corresponding information obtained during the registration session with the user for this purpose, such as an indication that the respective account information record to be created within the virtual money account database is for a physician user that has registered with the server system and the unique account identifier generated for the respective account information record for the physician account within physician profile database 114b. Virtual payment system manager 170 can be configured to, in response to receiving such a notification, access database server 112 to create a respective account information record for a virtual money account for the physician user within virtual money account database 114o based on the corresponding registration information provided in conjunction with the notification. In this regard, virtual payment system manager 170 can be configured to generate the unique virtual money account identifier for the respective account information record being created for the physician within virtual money account database 114o, which may be used, for example, to index and reference the created account information record within database server 112, instantiate the container of virtual fund objects included in the respective account information record as an empty container that does not have any virtual fund objects, and, in view of the container being empty, set the balance value for the respective account information record to an initial value of zero. Virtual payment system manager 170 can also be configured to, upon creating the respective account information record for the virtual money account for the physician within virtual money account database 114o, issue a notification of such to account management service 131 that includes the unique virtual money account identifier generated for the respective account information record for the physician within the virtual money account database, and account management service 131 can be configured to, in response to receiving such a notification, access database server 131 to store the unique virtual money account identifier within the respective account information record for the user within physician profile database 114b.
In exemplary embodiments, the user interface implemented by account management service 131 may be further configured to provide user interface controls for requesting authorization for payment of a predetermined fee to gain access to the ability to offer healthcare services for purchase within marketplace system 100. Such a fee may be, for example, a one-time charge or a periodic charge (such as a monthly, biannual, or annual fee). In conjunction with such a payment authorization request, the user interface controls provided by account management service 131 may also be implemented to prompt the user to input the payment information specifying the funding source the user will use for payment of the predetermined access fee. The payment information input by the user may be an instruction to use the compensation information included within the respective account information record established for the user within physician profile database 114b or submission of alternative payment information such as, for example, information pertaining to a bank account or other depository institution from which an ACH payment or the like was made, credit or debit card information, or other electronic payment information (such as information for utilizing an account the user has with an online payment service such as PayPal, an online wallet provider such as Google Wallet, or any another entity facilitating payments and money transfers to be made through the Internet). Account management service 131 can be configured to, upon the authorization and appropriate payment information being provided by the user, access a corresponding third-party payment servicing system and utilize the payment information to direct the payment servicing system to transfer the amount for the payment authorized by the user from the account servicer of the user to a financial account maintained by the providers of marketplace system 100. Alternatively, the user interface implemented by account management service 131 may be configured to provide user interface controls for receiving an activation code to gain access to the ability to offer healthcare services for purchase within marketplace system 100 or may be configured to provide such access to the user in response to receiving a particular group or hospital affiliation code from the user. In this regard, the respective account information record established for the user within physician profile database 114b can further include an account status that is managed by account management service 131 for the user indicating whether the user is presently provided with the ability to offer healthcare services for purchase within marketplace system 100.
Upon a user registering a physician account with server system 110 to establish an account information record within physician profile database 114b and logging into his or her physician account (for example, by accessing a login user interface element or a login screen within the user interface implemented by navigation and search service 124 to provide the user name and password associated with the account), the user may be directed to a physician account page implemented by provider portal 130 that provides a set of user interface controls that can be accessed by the user to access functionality provided by procedure management service 133 to offer healthcare services for purchase by customer users registered with the system, functionality provided by transaction processing service 136 to request payment for purchased services that have been performed, and to access various account management functions provided by account management service 131.
Upon the user indicating an intention to offer a healthcare service for purchase (for example, by selecting a “Offer Service” tab within the physician account page implemented by provider portal 130), the user will be able to initiate a service offering with procedure management service 133 to offer a healthcare service for purchase via server system 110. Procedure management service 133 may be configured, for example, to implement a user interface that includes a series of pages with user interface controls accessible by the user to guide the user through the service offering process and prompt the user to input various types of information to be maintained by database server 112 within a respective information record that is established in association with the unique physician account identifier for the physician within service offer database 114h. For example, the user may be provided with a drop-down menu providing a list of selectable medical specialties and, upon selecting a particular medical specialty, the user can be presented with a list of selectable healthcare services for which an information record for the service is maintained within available services database 114g in association with the specialty.
Upon the user selecting a particular service from this list, procedure management service 133 can assist the user with offering the service for purchase and establish the respective information record for the offered service within service offer database 114h by populating the information record with the unique procedure identifier for the information record within available services database 114g for the selected service, the unique account identifier for the account information record for the physician user within physician profile database 114b as both the provider that is offering the service through the system and the physician user will perform the service, a location at which the service will be performed, the unique account identifier for the account information record (within physician profile database 114b, practice group profile database 114c, or hospital system profile database 114d) of the provider for which payment for the service when purchased through the system is to be directed (or, alternatively, other financial account information) as indicated by user input received from the physician user, a payment amount to be transferred to the provider or other financial account for which payment for the service is to be directed as specified by user input received from the physician user, a discounted price for purchasing the service within marketplace system 100 (which may be calculated, for example, by adding a negotiated commission fee to the payment amount specified by the physician user), a regular price for the service when the service is purchased outside of the system, additional descriptive information that may be provided via input received from the physician user, a procedure offer identifier, and any other suitable information (such as an indication that the service is required to be performed at an outside facility and relevant facility information as specified by user input received from the physician user).
In exemplary embodiments, procedure management service 133 can be further configured to assist the user with offering one or more healthcare products for purchase in association with the offered service for purchase and further populate the respective information record for the offered service within service offer database 114h with, for each product that is to be associated with the offered service, information that may include an indication of whether the product is optional or required in association with performance of the primary service, the unique product identifier that is used to identify an information record for the product within available products database 114i, a product offer identifier that uniquely identifies the information record within product offer database 114j for the offering of the particular product by a pharmacy that is affiliated with the provider offering the particular service within the system (or the offering of the particular product by a pharmacy that is registered with the system but not affiliated with the provider offering the particular service), and, if the particular product is to be offered by a pharmacy that is not registered with the system but affiliated with the provider offering the particular service (for example, an on-site pharmacy), relevant information describing the pharmacy, a discounted price for purchasing the particular product from the non-registered, affiliated pharmacy in association with a purchase of the offered service from the physician user, a regular price for purchasing the product from the non-registered, affiliated pharmacy, the unique account identifier for the account information record (within physician profile database 114b, practice group profile database 114c, or hospital system profile database 114d) of the provider for which payment for the product when purchased through the system in association with the service is to be directed, and a payment amount to be transferred to the provider for which payment for purchasing the product is to be directed.
As discussed above, when a payment for an offered service is processed by purchasing service 126, a financial account maintained by the providers of marketplace system 100 holds the payment amount to be transferred to the provider for which payment for the service is to be directed until an indication is received that the purchased service has been performed by the physician that is specified in service offer database 114h for performing the service. Purchasing service 126 can also generate a respective information record for the completed purchase within transaction information database 114k, which initially indicates that the purchase has not yet been redeemed with respect to a purchase of an individual service or with respect to each service for a purchase of a bundled set, and generate a voucher for the customer user to use with respect to the purchased service to redeem the purchase by receiving the service from the physician specified for each service included in the purchase. Such a voucher can include a confirmation number or other redemption code for the purchase.
Upon the user indicating an intention to request payment for a purchased service that has been performed (for example, by selecting a “Voucher Processing” tab within the physician account page implemented by provider portal 130), the user will be able to initiate a voucher processing session with transaction processing service 136. In particular, transaction processing service 136 may be configured, for example, to implement a voucher history page within the user interface that presents information relevant to the physician user for a list of purchases for which the respective information record for the purchase that is maintained within transaction information database 114k includes the unique physician account identifier for the physician user within physician profile database 114b as the physician user that is designated as performing a service included the purchase (for example, a primary or secondary service for a bundled set of services or one or more services and one or more products). The relevant information for each listed purchase may include, for example, the voucher confirmation number or redemption code, name and contact information for the customer user, a description of the service the physician user is designated as performing for the purchase, a purchase date, and a voucher redemption status. Such a voucher history page may also be accessed in association with the user account for the physician user to verify vouchers presented by customers requesting to have a service performed in association with a voucher.
The voucher history page can also provide a user interface element in association with each of the listed purchases for which the voucher redemption status for the service the physician user is designated as performing indicates the service has not been performed that is accessible by the physician user to submit a verification to application server 116 that the physician user has performed the service for the customer user in accordance with the purchase. Transaction processing service 136 can be configured to, upon such a verification being submitted, initiate a transfer of the payment amount specified for the service performed by the physician user in service offer database 114h and held in the financial account maintained by the providers of marketplace system 100 to the financial account listed for receiving the payment amount for service that is specified in service offer database 114h. Alternatively, in exemplary embodiments in which a virtual payment system is implemented within server system 110, transaction processing service 136 can be configured to, upon such a verification being submitted, submit a notification to virtual payment system manager 170 that the purchased service has been rendered for the customer user to redeem the purchase in conjunction with the unique transaction identifier for the respective information record for the purchase of the service that is maintained within transaction information database 114k. Additionally, if the service performed by the physician is a primary service of a bundled set for which a particular outside facility that has been selected for performing the primary service, transaction processing service 136 can be configured to initiate a transfer or otherwise direct a disbursement of the facility fee specified for the service performed by the physician user in service offer database 114h and held in the financial account maintained by the providers of marketplace system 100 to the financial account for the facility that is indicated by the compensation information for the facility. Transaction processing service 136 can be configured to update the indication of whether the purchase has been redeemed with respect to that particular service (and facility if one is associated with the service in the purchase) and include the redemption date for that particular service in the information record for the purchased service that is maintained within transaction information database 114k. In addition, transaction processing service 136 can further be configured to send electronic notifications to the customer user, the physician user, and the provider user for the offered service (as specified according to the corresponding information records within service offer database 114h and transaction information database 114k), for example, by way of email utilizing the contact information specified in the respective account information records for the customer, the physician, and the provider for the offered service.
In exemplary embodiments, transaction processing service 136 can further be configured to, for each purchase of an offered product for which a prescription is required for the purchase that is being offered through a pharmacy registered within server system 110 or a pharmacy that is not registered with the system but affiliated with the physician, and for which the respective information record in transaction information database 114k for the purchase indicates that the physician user will be writing the prescription or otherwise providing an offered service purchased through the system with which the purchase of the offered product is associated, allow the physician user to navigate the user interface to a prescription submission page that is implemented to provide user interface controls for allowing the physician user to submit the required prescription information for purchasing the offered product on behalf of the purchasing customer user (for example, by selecting a “Prescription Submission” tab within the physician account page implemented by provider portal 130). For example, prescription submission page may be implemented to provide a drop-down menu accessible by the physician user to select from a plurality of options for submitting the required prescription information. The plurality of options may include, for example, emailing an image of a prescription document to an email address for an account maintained in association with server system 110 for such a purpose, faxing a copy of a prescription document to a fax number utilized in association with server system 110 for such a purpose, uploading a copy of a prescription document to application server 116, and completing information fields of a respective predefined fillable form for generating a prescription document for the particular product within the user interface. In addition, transaction processing service 136 can be further configured to, in response to such a submission of required prescription information by the physician user, update the information record for the purchase in transaction information database 114k accordingly and send electronic notifications to the customer user, the pharmacy that is specified in the information record for the purchase in transaction information database 114k as providing the product, and the provider user for the offered product (as specified according to the corresponding information records within product offer database 114j, service offer database 114h, and/or transaction information database 114k), for example, by way of email utilizing the contact information specified in the respective account information records for the customer, the pharmacy (or the physician if the pharmacy is not registered with the system but affiliated with the physician), and the provider for the offered service. In exemplary embodiments in which a virtual payment system is implemented within server system 110, transaction processing service 136 can be configured to, upon such a submission and any necessary verification of required prescription information being completed, submit a notification to virtual payment system manager 170 that the required prescription information for the purchased product has been received in conjunction with the unique transaction identifier for the respective information record for the purchase of the product that is maintained within transaction information database 114k.
Upon the user indicating an intention within the physician account page implemented by provider portal 130 to access various account management functions, the user can access various user interface elements provided by account management service 131 to, for example, manage personal and payment or purchase information, manage information pertaining to services offered for purchase by the physician user, manage group practice, hospital, and pharmacy affiliations, and view a history of transactions performed for services offered for purchase by the physician user within server system 110 (and relevant information for each purchase including voucher redemption status).
In exemplary embodiments in which a virtual payment system is implemented within server system 110, the various account management functions that are accessible by a logged-in physician user through the user interface implemented by the account management service 131 can also include functions for allowing the physician user to manage and view information pertaining to the respective virtual money account for the physician within the virtual payment system, including information pertaining to the virtual funds that are transferred to the respective virtual money account for the physician user by virtual payment system manager 170 with regard to transactions conducted within marketplace system in relation to purchases of services and products being offered by the physician or offered by another provider and rendered by the physician for which the respective information records for the offers within service offer database 114h and product offer database 114j indicates payment for the offers when purchased through the system is to be directed to the physician user, manage and facilitate the disbursement of virtual funds within the respective virtual money account for the physician with respect to an external financial account that is utilized by the physician user for such purposes, and perform various other functions with respect to transactions that are conducted within marketplace system that involve virtual funds within the respective virtual money account for the physician or within the respective virtual money account for a customer user and presently allocated to use as payment for a purchase of an offered service or product for which the respective information record for the offer within service offer database 114h or product offer database 114j indicates payment for the offer when purchased through the system is to be directed to the physician user such as, for example, cancellations of and other modifications with respect to transactions and purchases that are conducted within marketplace system. Generally, account management service 131 can be configured to, for implementing these functions, interact and communicate with virtual payment system manager 170 to direct the virtual payment system manager to access virtual money account database 114o via database server 112 to retrieve, maintain, and perform modifications to the respective information account record that is maintained for the virtual money account for the physician user as necessary for the particular functions being performed in response to inputs received from the physician user through the user interface implemented by the account management service 131.
In the present exemplary embodiment, the functions for allowing the physician user to manage and view information pertaining to the respective virtual money account for the physician within the virtual payment system can be implemented by account management service 131 by providing user interface elements within the user interface that are accessible by the customer to, for example, be presented with details such as the total balance value that is dynamically calculated by virtual payment system manager 170 for all virtual fund objects included in the container of the respective account information record for the virtual money account of the physician, a tabular representation of information regarding the virtual funds assigned to the virtual money account for the physician with respective entries for the virtual fund objects included in the container of the respective account information record and information about each entry generated based of the plurality of attributes that define the virtual fund object for the entry and accounting details pertaining to transactions conducted within the virtual payment system with respect to the object as recorded by virtual payment system manager 170 in the set of general information in the respective account information record (such as, for instance, the value of the corresponding virtual funds for the object and the particular offered service or product purchased within the marketplace system for which the corresponding virtual funds were transferred as payment to the respective virtual money account for the physician), and a set of notifications regarding transactions conducted within the virtual payment system with respect to the virtual funds assigned to the virtual money account for the physician (such as redemptions that have been performed with respect to virtual funds that have been transferred to the virtual money account for the physician to use as payment for a purchased service that has been rendered or a purchased product that has been delivered and other important updates regarding the virtual money account for the physician). In exemplary embodiments, account management service 131 can also be configured to generate periodic reports of all transactions conducted within the virtual payment system with respect to the virtual funds assigned to the virtual money account for the physician for a particular period along with other relevant details pertaining the virtual money account for the physician, such corresponding balance values calculated for virtual fund objects included in the container of the respective account information record for the virtual money account of the physician, and send the generated reports to the physician by utilizing the contact information specified in the respective account information record for the physician within physician profile database 114b (for instance, sending the generated report as an electronic document to the physician by way of email utilizing an email address specified for the physician within the contact information).
In exemplary embodiments, the function for allowing the physician user to request a disbursal of virtual funds assigned to the respective virtual money account for the physician to the external financial account that is indicated as being used for purposes of receiving disbursements in the respective account information record for the physician user maintained within virtual money account database 114o can be implemented by account management service 131 by providing user interface elements within the tabular representation of information regarding the virtual funds assigned to the virtual money account for the physician presented within the user interface that are accessible by the physician to submit a selection of one or more corresponding entries included in the tabular representation for virtual fund objects included in the container of the respective account information record for performing a disbursal of an amount of real funds corresponding the aggregate sum of the values of the virtual funds for virtual fund objects that correspond to the one or more entries selected by the physician within the tabular representation. In this regard, the particular entries within the tabular representation that will accessible by the customer for selecting to include within such a disbursal request via the user interface elements implemented by account management service 131 within the user interface for this purpose will not include those for which the attributes defining the corresponding virtual fund objects include an indication that the original funding source based on which the object was created is a funding source not a discount made available with respect to a purchase by a customer user registered with the system of a service or product offered within marketplace system 100. Moreover, in exemplary embodiments, account management service 131 can be configured to require the entries selected from the tabular representation by a physician for disbursal requests for virtual funds assigned to the respective virtual money account for the physician to include a selection of each entry that corresponds to a virtual fund object included in the container of the respective account information record for which the value of the corresponding virtual funds for the object is indicated to be a negative value, and to not accept disbursal requests submitted by a physician if the aggregate sum of the values of the virtual funds for virtual fund objects that correspond to the one or more entries selected by the physician within the tabular representation is less than zero. Alternatively, in exemplary embodiments, account management service 131 can be configured to not accept disbursal requests submitted by a physician if the aggregate sum of the values of the virtual funds for all virtual fund objects included in the container of the respective account information record for the physician that do not correspond to the one or more entries selected by the physician within the tabular representation is less than zero.
Account management service 131 can also be configured to, in reply to accepting such a disbursal request submitted by a physician for a set of selected entries in the tabular representation and suitable authorization information being provided by the physician, provide a notification of the disbursal request to virtual payment system manager 170 along with any other information that would be needed by the virtual payment system manager to effect the disbursal of corresponding virtual funds from the virtual money account for the physician within the virtual payment system such as, for instance, the unique virtual money account identifier that is associated with the respective account information record for the physician within virtual money account database 114o and the unique identifier that was generated by the virtual payment system manager for each virtual fund object within the respective account information record for the virtual money account for the physician that corresponds to an entry in the tabular representation selected by the physician for the disbursal request.
Upon receiving such a notification from account management service 131, virtual payment system manager 170 then operates to access, via database server 112, the container of virtual fund objects in the respective account information record for the virtual money account of the physician that is being maintained within virtual money account database 114o to delete the virtual fund object corresponding to each entry selected by the physician for the disbursal request from the respective account information records for the virtual money account for the physician. Virtual payment system manager 170 can also be configured to, upon deleting the virtual fund objects corresponding to the selections specified by the physician in the disbursal request, update the total balance and available balance values included in the set of general information within the respective account information record for the virtual money account to reflect a deduction in each of these balance values that corresponds to the aggregate sum of the values of the virtual funds for virtual fund objects that have been deleted, update the set of accounting details pertaining to transactions conducted within the virtual payment system with respect to the container of virtual fund objects included in the respective account information record for the virtual money account for the physician user to reflect each deletion of a virtual fund object, and provide a notification to account management service 131 of completion of the operations performed to effect the disbursal of virtual funds within the respective account information record for the virtual money account for the physician that includes an indication of the aggregate value of the corresponding virtual funds for the objects deleted by virtual payment system manager 170 in accordance with the disbursal request.
Account management service 131 can be configured to, in reply to receiving such a notification from virtual payment system manager 170 of completion of the operations performed to effect the disbursal of virtual funds within the virtual payment system for the disbursal request submitted by the physician, effect a transfer or otherwise direct a disbursement of an amount of actual funds corresponding to the aggregate value of the corresponding virtual funds for the objects deleted by the virtual payment system manager from the financial account maintained by the providers of marketplace system 100 in association with the virtual payment system to the external financial account that is indicated as being used for purposes of receiving disbursements in the respective account information record for the physician user maintained within virtual money account database 114o (such as a bank account or other depository institution from which an ACH payment or the like can be made, credit or debit card information, or other electronic payment information such as information for utilizing an account with an online payment service such as PayPal, an online wallet provider such as Google Wallet, or any another entity facilitating payments and money transfers to be made through the Internet). For example, account management service 131 can operate to access a corresponding third-party payment servicing system provided by or on behalf of an account servicer for the indicated external financial account and issue a request directing the payment servicing system to effect a transfer of an amount of actual funds corresponding to the aggregate value of the corresponding virtual funds for the virtual funds objects deleted by virtual payment system manager 170 from the financial account maintained for the entity that provides marketplace system 100 in association with the virtual payment system to the specified external financial account. As another example, for situations in which the respective account information record for the physician user maintained within virtual money account database 114o does not include an indication of an external financial account that is being used for purposes of receiving disbursements or in which the payment servicing system is not able to effect a transfer of an amount of actual funds from the financial account maintained for the entity that provides marketplace system 100 to a specified external financial account for the physician, account management service 131 can operate to access a corresponding third-party payment servicing system provided for or on behalf of the financial account maintained for the entity that provides the marketplace system in association with the virtual payment system and issue a request directing the payment servicing system to deduct an amount of actual funds corresponding to the aggregate value of the corresponding virtual funds for the deleted virtual fund objects from the financial account maintained for the entity, issue a check in this amount of actual funds to the physician, and mail the check to the physician user (based on the corresponding information included in the respective account information record for the physician that is maintained within physician profile database 114b). As yet another example, account management service 131 can operate to access a corresponding third-party payment servicing system provided for or on behalf of an account servicer for the indicated funding source for the deleted object and issue a request directing the payment servicing system to effect a transfer of an amount of actual funds corresponding to the aggregate value of the corresponding virtual funds for the deleted objects from the financial account maintained for the entity that provides marketplace system 100 in association with the virtual payment system to a financial account specified in the compensation information included within the respective account information record established for the user within physician profile database 114b.
In exemplary embodiments, virtual payment system manager 170 can also be configured to automatically perform periodic disbursals of all virtual funds assigned to the respective virtual money account for the physician to the external financial account that is indicated as being used for purposes of receiving disbursements in the respective account information record for the physician user maintained within virtual money account database 114o. For example, virtual payment system manager 170 may be configured to perform such an automatic disbursal of all virtual funds assigned to the respective virtual money account for the physician on a daily, monthly, or weekly basis. The particular intervals at which virtual payment system manager 170 is configured to perform such automatic disbursal may, for instance, be set by a back-end administrator of server system 110 or by the physician user via an account management function that is accessible through the user interface implemented by the account management service 131. Virtual payment system manager 170 can be configured to perform such an automatic disbursal of all virtual funds assigned to the respective virtual money account for the physician by operating in the same manner as the virtual payment system manager would in response to receiving a notification from account management service 131 of a disbursal request submitted by the physician user in the example described above for which all virtual fund objects within the respective account information record for the virtual money account for the physician have been selected by the physician for the disbursal request (including, for instance, not performing the automatic disbursal if the aggregate sum of the values of all virtual funds assigned to the respective virtual money account for the physician is less than zero).
In exemplary embodiments, where virtual payment system manager 170 is configured to perform automatic periodic disbursals of all virtual funds assigned to the respective virtual money accounts for a plurality of provider users at the same interval, account management service 131 can be configured to, in reply to receiving notifications from virtual payment system manager 170 of completion of the operations performed to effect the plurality of automatic periodic disbursals of virtual funds from the respective virtual money accounts for the plurality of providers within the virtual payment system, generate an ACH/NACHA file with a corresponding entry for each of the disbursements and transmit the generated ACH/NACHA file to an account servicer for the financial account maintained for the entity that provides marketplace system 100 in association with the virtual payment system to instruct the account servicer to effect, for each of the plurality of provider users for which virtual payment system manager 170 performed an automatic periodic disbursal within the virtual payment system, a transfer of an amount of actual funds corresponding to the aggregate value of the corresponding virtual funds for the deleted virtual fund objects for the provider from the financial account maintained for the entity to the external financial account that is indicated as being used for purposes of receiving disbursements in the respective account information record for the provider user maintained within virtual money account database 114o.
Referring again to
The user interface may also be implemented by account management service 131 to prompt the user to specify affiliated physician users, specify affiliated pharmacies, and enter any hospital affiliation codes. In this regard, account management service 131 may be implemented to provide user interface controls allowing the user to search for physician users registered with server system 110 (for example, by name and/or email address), access physician profile database 114a to locate account information records for physician users matching the search criteria, and provide user interface controls allowing the user to register an affiliation within server system 110 with any physician user returned in the search. Account management service 131 may further be implemented to provide user interface controls allowing the user to register a new physician account for an affiliated physician with server system 110 in a manner similar to that described above for physician users registration (as well as to register a respective account information record for a virtual money account for such a physician within virtual money account database 114o in exemplary embodiments in which a virtual payment system is implemented within the server system) and may also provide an option for the user to indicate whether electronic messages sent by server system 110 in association with services offered the practice group and performed by the physician user should be delivered to an email address for the physician, an email address for the practice group, or both.
Likewise, account management service 131 may be implemented to provide user interface controls allowing the user to search for pharmacies registered with server system 110 (for example, by name), access pharmacy profile database 114e to locate account information records for pharmacies matching the search criteria, and provide user interface controls allowing the user to register an affiliation within server system 110 with any pharmacy returned in the search. Account management service 131 may further be implemented to provide user interface controls allowing the user to register a new pharmacy account for an affiliated pharmacy with server system 110 in a manner similar to that described below for pharmacy registration (as well as to register a respective account information record for a virtual money account for such a pharmacy within virtual money account database 114o in exemplary embodiments in which a virtual payment system is implemented within the server system) and may also provide an option for the user to indicate whether electronic messages sent by server system 110 in association with products included in bundled sets offered the practice group and provided by the pharmacy should be delivered to an email address for the pharmacy, an email address for the practice group, or both.
Account management service 131 can be configured to access database server 112 to create the respective account information record for the user within practice group profile database 114a based on the information input by the user during the registration process. Account management service 131 can be further configured to generate the unique practice group account identifier for the created account information record, which may be used, for example, to index and reference the created account information record within database server 112. For any affiliated physician users or pharmacies or hospital affiliation codes specified by the user, account management service 131 can be configured to include the unique practice group account identifier for the created account information record in the account information record for the physician that is maintained within physician profile database 114a for each specified physician user, in the account information record for the hospital system that is maintained within hospital system profile database 114d for each hospital system corresponding to a submitted hospital affiliation code, and in the account information record for the pharmacy that is maintained within physician profile database 114a for each specified pharmacy, as well as include the corresponding hospital system, physician, and pharmacy account identifiers within the account information record for the user within practice group profile database 114c. The created account information record can also be identified with a unique user name and protected by a password, which can be used by the user to log into the associated practice group account when accessing application server 116.
In exemplary embodiments in which a virtual payment system is implemented within server system 110, account management service 131 can be configured to, in response to a conducting a registration session with a user to register a practice group account for the user with server system 110, issue a notification to virtual payment system manager 170 to create a respective virtual money account for the practice group within the virtual payment system and provide the virtual payment system manager with corresponding information obtained during the registration session with the user for this purpose, such as an indication that the respective account information record to be created within the virtual money account database is for a practice group administrator that has registered with the server system and the unique account identifier generated for the respective account information record for the practice group account within practice group profile database 114c. Virtual payment system manager 170 can be configured to, in response to receiving such a notification, access database server 112 to create a respective account information record for a virtual money account for the practice group within virtual money account database 114o based on the corresponding registration information provided in conjunction with the notification in a manner similar to that which is described above for creating a respective account information record for a virtual money account for a physician user and then issue a notification of such to account management service 131 that includes the unique virtual money account identifier generated for the respective account information record for the practice group within the virtual money account database, and account management service 131 can be configured to, in response to receiving such a notification, access database server 131 to store the unique virtual money account identifier within the respective account information record for the user within practice group profile database 114c.
In exemplary embodiments, the user interface implemented by account management service 131 may be further configured to provide user interface controls for requesting authorization for payment of a predetermined fee to gain access to the ability to offer healthcare services for purchase within marketplace system 100. Such a fee may be, for example, a one-time charge or a periodic charge (such as a monthly, biannual, or annual fee). The fee may also be assessed for each new physician account registered with server system 110 by the user as an affiliated physician of the practice group. Account management service 131 can be configured to, upon the authorization and appropriate payment information being provided by the user via the user interface controls provided by account management service 131, access a corresponding third-party payment servicing system and utilize the payment information to direct the payment servicing system to transfer the amount for the payment authorized by the user from the account servicer of the user to a financial account maintained by the providers of marketplace system 100. Alternatively, the user interface implemented by account management service 131 may be configured to provide user interface controls for receiving an activation code to gain access to the ability to offer healthcare services for purchase within marketplace system 100 or may be configured to provide such access to the user (and/or any new physician accounts registered for affiliated physicians by the user with server system 110) in response to receiving a particular group or hospital affiliation code from the user. In this regard, the respective account information record established for the user within practice group profile database 114c can further include an account status that is managed by account management service 131 for the user indicating whether the practice group is presently provided with the ability to offer healthcare services for purchase within marketplace system 100.
Upon a user registering a practice group account with server system 110 to establish an account information record within practice group profile database 114c and logging into his or her practice group account (for example, by accessing a login user interface element or a login screen within the user interface implemented by navigation and search service 124 to provide the user name and password associated with the account), the user may be directed to a practice group account page implemented by provider portal 130 that provides a set of user interface controls that can be accessed by the user to access functionality provided by procedure management service 133 to offer healthcare services performed by affiliated physicians for purchase by customer users registered with the system, functionality provided by transaction processing service 136 to request payment for purchased services that have been performed, and to access various account management functions provided by account management service 131.
Upon the user indicating an intention to offer a healthcare service for purchase (for example, by selecting a “Offer Service” tab within the practice group account page implemented by provider portal 130), the user will be able to initiate a service offering with procedure management service 133 to offer a healthcare service performed by affiliated physicians for purchase via server system 110. Procedure management service 133 may be configured, for example, to implement a user interface that includes a series of pages with user interface controls accessible by the user to guide the user through the service offering process and prompt the user to input various types of information to be maintained by database server 112 within a respective information record that is established within service offer database 114h in association with the unique practice group account identifier for the practice group. For example, the user may be provided with a drop-down menu providing a list of selectable medical specialties and, upon selecting a particular medical specialty, the user can be presented with a list of selectable healthcare services for which an information record for the service is maintained within available services database 114g in association with the specialty.
Upon the user selecting a particular service from this list, procedure management service 133 can assist the user with offering the service for purchase and establish the respective information record for the offered service within service offer database 114h. In particular, procedure management service 133 can present the user with a selectable list of the physician users affiliated with the practice group from which the user can submit an indication one or more of the affiliated physicians with which to offer the service in conjunction with the practice group account. For each selected affiliated physician user, procedure management service 133 can establish a respective information record for the offered service within service offer database 114h by populating the information record with the unique procedure identifier for the information record within available services database 114g for the selected service, the unique account identifier for the account information record for the practice group within physician profile database 114b as the provider that is offering the service through the system, the unique account identifier for the account information record for the physician user within physician profile database 114b as the physician user will perform the service, a location at which the service will be performed, the unique account identifier for the account information record (within physician profile database 114b, practice group profile database 114c, or hospital system profile database 114d) of the provider for which payment for the service when purchased through the system is to be directed (or, alternatively, other financial account information) as indicated by user input received from the practice group administrator, a payment amount to be transferred to the provider or other financial account for which payment for the service is to be directed as specified by user input received from the practice group administrator, a discounted price for purchasing the service within marketplace system 100 (which may be calculated, for example, by adding a negotiated commission fee to the payment amount specified by the practice group administrator), a regular price for the service when the service is purchased outside of the system, additional descriptive information that may be provided via input received from the practice group administrator, a procedure offer identifier, and any other suitable information (such as an indication that the service is required to be performed at an outside facility and relevant facility information as specified by user input received from the practice group administrator).
In exemplary embodiments, procedure management service 133 can be further configured to assist the user with offering one or more healthcare products for purchase in association with the offered service for purchase and further populate the respective information record for the offered service within service offer database 114h with, for each product that is to be associated with the offered service, information that may include an indication of whether the product is optional or required in association with performance of the primary service, the unique product identifier that is used to identify an information record for the product within available products database 114i, a product offer identifier that uniquely identifies the information record within product offer database 114j for the offering of the particular product by a pharmacy that is affiliated with the provider offering the particular service within the system (or the offering of the particular product by a pharmacy that is registered with the system but not affiliated with the provider offering the particular service), and, if the particular product is to be offered by a pharmacy that is not registered with the system but affiliated with the provider offering the particular service (for example, an on-site pharmacy), relevant information describing the pharmacy, a discounted price for purchasing the particular product from the non-registered, affiliated pharmacy in association with a purchase of the offered service from the group practice user, a regular price for purchasing the product from the non-registered, affiliated pharmacy, the unique account identifier for the account information record (within physician profile database 114b, practice group profile database 114c, or hospital system profile database 114d) of the provider for which payment for the product when purchased through the system in association with the service is to be directed, and a payment amount to be transferred to the provider for which payment for purchasing the product is to be directed.
In exemplary embodiments, procedure management service 133 can also assist the practice group administrator with offering services for purchase as a bundled set of services or one or more services and one or more products within marketplace system 100 and establishing the respective information record for the service offered as a bundled set within service offer database 114h. In particular, procedure management service 133 can present the user with an option to indicate that a particular service selected by the user should be offered as a primary service of a bundled set or, alternatively, the information record for a particular service selected by the user that is maintained within available services database 114g can include an indication that the service can be offered by providers within marketplace system 100 as a primary service of a bundled set of a plurality of services or one or more services and one or more products.
For a selected service for which such an indication is provided, procedure management service 133 may be configured, for example, to implement user interface controls accessible by the user to guide the user through the process for offering the selected service as a primary service of a bundled set and prompt the user to input various types of information to populate a respective information record that is established in association with the unique practice group account identifier for the practice group within service offer database 114h. Procedure management service 133 can first present the user with a selectable list of the physician users affiliated with the practice group from which the user can submit an indication of affiliated physicians with which to offer the primary service in conjunction with the practice group account and then populate the information pertaining to the primary service in the information record with the unique procedure identifier for the information record within available services database 114g for the selected service, the unique account identifier for the account information record for the practice group within physician profile database 114b as the provider that is offering the primary service through the system, the unique account identifier for the account information record for the physician user within physician profile database 114b as the physician user will perform the primary service, a location at which the primary service will be performed, the unique account identifier for the account information record (within physician profile database 114b, practice group profile database 114c, or hospital system profile database 114d) of the provider for which payment for the primary service when purchased through the system is to be directed (or, alternatively, other financial account information) as indicated by user input received from the practice group administrator, a payment amount to be transferred to the provider or other financial account for which payment for the primary service is to be directed as specified by user input received from the practice group administrator, a discounted price for purchasing the primary service within marketplace system 100 (which may be calculated, for example, by adding a negotiated commission fee to the payment amount for the primary service specified by the practice group administrator), a regular price for the primary service when the primary service is purchased outside of the system, additional descriptive information that may be provided via input received from the practice group administrator, a procedure offer identifier, and any other suitable information.
Procedure management service 133 can then receive an indication, either from the information record for a particular service selected by the user that is maintained within available services database 114g or through selections made by the user of services offered by affiliated physicians for which an information record for the offered service is maintained within service offer database 114h, of one or more secondary services to be included in the bundled set. Procedure management service can then populate the information pertaining to each secondary service in the information record with the unique procedure identifier for the information record within available services database 114g for the secondary service (or the secondary procedure identifier that is included in the available services database 114g to uniquely identify the particular secondary service in association with the unique procedure identifier for the offered primary service where the information record for the primary service being offered in the available services database 114g includes an indication that the service is offered as a primary service of a bundled set), the unique physician account identifier for the account information record within physician profile database 114b of the physician user that will perform the secondary service, a location at which the service will be performed, the unique account identifier for the account information record (within physician profile database 114b, practice group profile database 114c, or hospital system profile database 114d) of the provider for which payment for the primary service when purchased through the system is to be directed (or, alternatively, other financial account information) as indicated by user input received from the practice group administrator, a payment amount to be transferred to the provider or other financial account for which payment for the secondary service is to be directed as specified by user input received from the practice group administrator, a discounted price for purchasing the secondary service within marketplace system 100 (which may be calculated, for example, by adding a negotiated commission fee to the payment amount for the secondary service specified by the practice group administrator), a regular price for the secondary service when the secondary service is purchased outside of the system, and an indication of whether performance of the secondary service is optional or required in association with performance of the primary service.
Likewise, procedure management service 133 can also receive an indication, either from the information record for a particular service selected by the user that is maintained within available products database 114i or through selections made by the user of products offered by affiliated pharmacies for which an information record for the product is maintained within product offer database 114j, of one or more products to be included in the bundled set. Procedure management service can then populate the information pertaining to each product in the information record with the unique product identifier that is used to identify the information record for the product within available products database 114i (or the bundled product identifier that is included in the information record for the primary service in the available services database 114g to uniquely identify the particular product in association with the unique procedure identifier for the offered primary service where the information record for the primary service being offered in the available services database 114g includes an indication that the service is offered as a primary service of a bundled set), the unique pharmacy account identifier for the account information record within pharmacy profile database 114e of the pharmacy provider from which the product will be offered for purchase within the bundled set, an indication of whether a prescription is required to purchase the product, the unique physician account identifier for the account information record within physician profile database 114b of the affiliated physician user that would be writing the prescription if a prescription is required to purchase the product (for example, the physician user that would be performing the primary service), an indication of whether the pharmacy provider from which the product will be offered for purchase within the bundled set is affiliated with either of the provider that is offering the service through the system or the physician user that will perform the primary service, a discounted price for purchasing the offered product as part of the bundled set within marketplace system 100, a regular price for the secondary service when the service is purchased outside of the system from the pharmacy provider from which the product will be offered for purchase within the bundled set, the unique account identifier for the account information record (within physician profile database 114b, practice group profile database 114c, hospital system profile database 114d, or pharmacy profile database 114e) of the provider for which payment for the product when purchased through the system as part of the bundled set is to be directed, a payment amount to be transferred to the provider for which payment for performing the secondary service is to be directed, and indication of whether the product is optional or required in association with performance of the primary service.
Procedure management service can further populate the information in the information record with an indication of whether the primary service is to be performed at an outside facility and, if the primary service is to be performed at an outside facility, items of information pertaining to each of one or more facilities that may be used to perform the primary service such as, for example, name, address, contact information, facility fee, and compensation information indicating a financial account that is used by the facility for receiving a facility fee (as specified by user input received from the practice group administrator).
Upon the user indicating an intention to request payment for a purchased service that have been performed (for example, by selecting a “Voucher Processing” tab within the practice group account page implemented by provider portal 130), the user will be able to initiate a voucher processing session with transaction processing service 136. In particular, transaction processing service 136 may be configured, for example, to implement a voucher history page within the user interface that presents information relevant to the practice group administrator for a list of purchases for which the respective information record for the purchase that is maintained within transaction information database 114k includes the unique practice group account identifier for the practice group within practice group profile database 114c as the provider that is offering the service for purchase (for example, a primary or secondary service for a bundled set). The relevant information for each listed purchase may include, for example, the voucher confirmation number or redemption code, name and contact information for the customer user, a description of the service the physician user is designated as performing for the purchase, a purchase date, and a voucher redemption status.
The voucher history page can also provide a user interface element in association with each of the listed purchases for which the voucher redemption status for the service indicates the service has not been performed that is accessible by the practice group user to submit a verification to application server 116 that the affiliated physician user specified as performing the service has performed the service for the customer user in accordance with the purchase. Transaction processing service 136 can be configured to, upon such a verification being submitted, initiate a transfer of the payment amount specified for the service performed by the affiliated physician user in service offer database 114h and held in the financial account maintained by the providers of marketplace system 100 to the financial account listed for receiving the payment amount for service that is specified in service offer database 114h. Alternatively, in exemplary embodiments in which a virtual payment system is implemented within server system 110, transaction processing service 136 can be configured to, upon such a verification being submitted, submit a notification to virtual payment system manager 170 that the purchased service has been rendered for the customer user to redeem the purchase in conjunction with the unique transaction identifier for the respective information record for the purchase of the service that is maintained within transaction information database 114k. Additionally, if the service performed by the physician is a primary service of a bundled set for which a particular outside facility that has been selected for performing the primary service, transaction processing service 136 can be configured to initiate a transfer of the facility fee specified for the service performed by the physician user in service offer database 114h and held in the financial account maintained by the providers of marketplace system 100 to the financial account for the facility that is indicated by the compensation information for the facility. Transaction processing service 136 can be configured to update the indication of whether the purchase has been redeemed with respect to that particular service (and facility if one is associated with the service in the purchase) and include the redemption date for that particular service in the information record for the purchased service that is maintained within transaction information database 114k. In addition, transaction processing service 136 can further be configured to send electronic notifications to the customer user, the physician user, and the provider user for the offered service (as specified according to the corresponding information records within service offer database 114h and transaction information database 114k), for example, by way of email utilizing the contact information specified in the respective account information records for the customer, the physician, and the provider for the offered service.
Upon the user indicating an intention within the practice group account page implemented by provider portal 130 to access various account management functions, the user can access various user interface elements provided by account management service 131 to, for example, manage profile and payment or compensation information for both the practice group and affiliated physicians, manage information pertaining to services and products offered for purchase by the practice group, affiliated physicians, and affiliated pharmacies, manage physician, hospital system, and pharmacy affiliations, and view a history of transactions performed for services offered for purchase by the practice group within server system 110 (and relevant information for each purchase including voucher redemption status).
In exemplary embodiments in which a virtual payment system is implemented within server system 110, the various account management functions that are accessible by a logged-in practice group administrator through the user interface implemented by the account management service 131 can also include functions for allowing the practice group administrator to manage and view information pertaining to the respective virtual money account for the practice group within the virtual payment system, including information pertaining to the virtual funds that are transferred to the respective virtual money account for the practice group by virtual payment system manager 170 with regard to transactions conducted within marketplace system in relation to purchases of services and products being offered by the practice group or offered by another provider for which the respective information records for the offers within service offer database 114h and product offer database 114j indicates payment for the offers when purchased through the system is to be directed to the practice group, manage and facilitate the disbursement of virtual funds within the respective virtual money account for the practice group with respect to an external financial account that is utilized by the practice group for such purposes, and perform various other functions with respect to transactions that are conducted within marketplace system that involve virtual funds within the respective virtual money account for the practice group or within the respective virtual money account for a customer user and presently allocated to use as payment for a purchase of an offered service or product for which the respective information record for the offer within service offer database 114h or product offer database 114j indicates payment for the offer when purchased through the system is to be directed to the practice group such as, for example, cancellations of and other modifications with respect to transactions and purchases that are conducted within marketplace system.
In general, account management service 131 can be configured to implement these functions for a practice group administrator by operating and interacting with virtual payment system manager 170 in substantially the same manner as described above for implementing corresponding account management functions for a physician user registered with server system 110 with respect to the virtual payment system, including, for example, the functions of generating periodic reports of all transactions conducted within the virtual payment system with respect to the virtual funds assigned to the virtual money account for the practice period for a particular period and handling requests for disbursals of virtual funds assigned to the respective virtual money account for the practice group. Likewise, in exemplary embodiments, virtual payment system manager 170 can also be configured to automatically perform periodic disbursals of all virtual funds assigned to the respective virtual money account for the practice group to the external financial account that is indicated as being used for purposes of receiving disbursements in the respective account information record for the practice group maintained within virtual money account database 114o in substantially the same manner as described above for performing such automatic periodic disbursals for respective virtual money accounts of physician users.
In exemplary embodiments, when a user operating a client system to access application server 116 via a corresponding client application executing on the client system initiates a registration with server system 110 and specifies an intention to register as a hospital system administrator (for example, via a user interface element on any page implemented by navigation and search service 124), the user will be able to initiate a registration session with account management service 131 to register a hospital system account with server system 110, as well as to register a respective account information record for a virtual money account for the hospital system within virtual money account database 114o in exemplary embodiments in which a virtual payment system is implemented within the server system. Account management service 131 may be configured, for example, to implement a user interface that includes a series of pages with user interface controls accessible by the user to guide the user through the account registration process and prompt the user to input various types of information or media to be maintained by database server 112 within a respective account information record that is established for the user within hospital system profile database 114d such as, for example, contact information (such as an email address and/or a telephone number), information pertaining to outside facilities that can be used for particular procedures by physicians affiliated with the hospital system (for example, information pertaining to particular hospitals or clinics such as name, address, contact information, facility fee, and compensation information indicating a financial account for that is used by the facility for receiving a facility fee), compensation information (indicating a financial account for receiving payment for purchases of services performed by affiliated physicians via the system), and any other suitable identifying or descriptive information. In exemplary embodiments in which a virtual payment system is implemented within the server system, account management service 131 may also be configured to, in response to receiving information input from the hospital system administrator via the user interface during the account registration process information pertaining to one or more outside facilities that are used for particular services performed by physicians affiliated with the hospital system, instruct virtual payment system manager 170 to register a respective account information record for a respective virtual money account for each such facility within virtual money account database 114o. In this regard, the items of information included in the set of general information of the respective account information record created to register the virtual money account for such a facility may specify the indication of the financial account that is used by the facility for receiving a facility fee as information indicative of an external financial account that is used for purposes of receiving disbursements from the virtual payment system.
The user interface may also be implemented by account management service 131 to prompt the user to specify affiliated physician users and enter any practice group affiliation codes. In this regard, account management service 131 may be implemented to provide user interface controls allowing the user to search for physician users registered with server system 110 (for example, by name and/or email address), access physician profile database 114a to locate account information records for physician users matching the search criteria, and provide user interface controls allowing the user to register an affiliation within server system 110 with any physician user returned in the search. Account management service 131 may also provide an option for the user to indicate whether electronic messages sent by server system 110 in association with services offered (or sold on-site) by the hospital system and performed by the affiliated physician user should be delivered to an email address for the physician, an email address for the hospital system, or both.
Likewise, account management service 131 may be implemented to provide user interface controls allowing the user to search for pharmacies registered with server system 110 (for example, by name), access pharmacy profile database 114e to locate account information records for pharmacies matching the search criteria, and provide user interface controls allowing the user to register an affiliation within server system 110 with any pharmacy returned in the search. Account management service 131 may further be implemented to provide user interface controls allowing the user to register a new pharmacy account for an affiliated pharmacy with server system 110 in a manner similar to that described below for pharmacy registration (as well as to register a respective account information record for a virtual money account for such a pharmacy within virtual money account database 114o in exemplary embodiments in which a virtual payment system is implemented within the server system) and may also provide an option for the user to indicate whether electronic messages sent by server system 110 in association with products included in bundled sets offered the practice group and provided by the pharmacy should be delivered to an email address for the pharmacy, an email address for the hospital system, or both.
Account management service 131 can be configured to access database server 112 to create the respective account information record for the user within hospital system profile database 114d based on the information input by the user during the registration process. Account management service 131 can be further configured to generate the unique hospital system account identifier for the created account information record, which may be used, for example, to index and reference the created account information record within database server 112. For any affiliated physician users, affiliated pharmacies, or group practice affiliation codes specified by the user, account management service 131 can be configured to include the unique hospital system account identifier for the created account information record in the account information record for the physician that is maintained within physician profile database 114a for each affiliated physician user, in the account information record for the practice group that is maintained within practice group profile database 114c for each practice group corresponding to a submitted hospital affiliation code, and in the account information record for the pharmacy that is maintained within pharmacy profile database 114e for each affiliated pharmacy, as well as include the corresponding practice group, physician, and pharmacy account identifiers within the account information record for the user within hospital system profile database 114d. The created account information record can also be identified with a unique user name and protected by a password, which can be used by the user to log into the associated hospital system account when accessing application server 116. Moreover, the created account information record can also be identified with a respective unique user name and protected by a password for any other users authorized to access the associated hospital system account when accessing application server 116. As noted above, a hospital system account may be associated with and accessible by a plurality of users having different levels of access rights to the various functionality provided within provider portal 130 for hospital system accounts.
In exemplary embodiments in which a virtual payment system is implemented within server system 110, account management service 131 can be configured to, in response to a conducting a registration session with a user to register a hospital system account for the user with server system 110, issue a notification to virtual payment system manager 170 to create a respective virtual money account for the hospital system within the virtual payment system and provide the virtual payment system manager with corresponding information obtained during the registration session with the user for this purpose, such as an indication that the respective account information record to be created within the virtual money account database is for a hospital system administrator that has registered with the server system and the unique account identifier generated for the respective account information record for the hospital system account within hospital system profile database 114d. Virtual payment system manager 170 can be configured to, in response to receiving such a notification, access database server 112 to create a respective account information record for a virtual money account for the hospital system within virtual money account database 114o based on the corresponding registration information provided in conjunction with the notification in a manner similar to that which is described above for creating a respective account information record for a virtual money account for a physician user and then issue a notification of such to account management service 131 that includes the unique virtual money account identifier generated for the respective account information record for the hospital system within the virtual money account database, and account management service 131 can be configured to, in response to receiving such a notification, access database server 131 to store the unique virtual money account identifier within the respective account information record for the user within hospital system profile database 114d.
In exemplary embodiments, the user interface implemented by account management service 131 may be further configured to provide user interface controls for requesting authorization for payment of a predetermined fee to gain access to the ability to offer healthcare services for purchase within marketplace system 100. Such a fee may be, for example, a one-time charge or a periodic charge (such as a monthly, biannual, or annual fee). Account management service 131 can be configured to, upon the authorization and appropriate payment information being provided by the user via the user interface controls provided by account management service 131, access a corresponding third-party payment servicing system and utilize the payment information to direct the payment servicing system to transfer the amount for the payment authorized by the user from the account servicer of the user to a financial account maintained by the providers of marketplace system 100. Alternatively, the user interface implemented by account management service 131 may be configured to provide user interface controls for receiving an activation code to gain access to the ability to offer healthcare services for purchase within marketplace system 100 or may be configured to provide such access to the user in response to receiving a particular hospital affiliation code from the user. In this regard, the respective account information record established for the user within hospital system profile database 114d can further include an account status that is managed by account management service 131 for the user indicating whether the hospital system is presently provided with the ability to offer healthcare services for purchase within marketplace system 100.
Upon a hospital system administrator registering a hospital system account with server system 110 to establish an account information record within practice group profile database 114c and an authorized user logging into the hospital system account (for example, by accessing a login user interface element or a login screen within the user interface implemented by navigation and search service 124 to provide the user name and password associated with the account), the user may be directed to a hospital system account page implemented by provider portal 130 that provides a set of user interface controls that can be accessed by the user to access functionality provided for users of hospital system accounts.
In exemplary embodiments, the functionality that is provided within provider portal 130 for users of hospital system accounts can be substantially similar to the functionality that may be provided within provider portal 130 for users of practice group accounts as described for the non-limiting examples discussed above. For instance, provider portal 130 can implement functionality within the user interface allowing a user of a hospital system account to offer a healthcare service for purchase within marketplace system 100 (in association with an affiliated physician or a physician that is affiliated with an affiliated practice group), offering one or more healthcare products for purchase in association with an offered service for purchase (in association with both an affiliated physician or a physician that is affiliated with an affiliated practice group and an affiliated pharmacy or a pharmacy that is affiliated with an affiliated practice group or physician), offering services for purchase as a bundled set of services or one or more services and one or more products within marketplace system 100, access a voucher history page within the user interface that presents information relevant to the hospital group user for a list of purchases for which the respective information record for the purchase that is maintained within transaction information database 114k includes the unique hospital system account identifier for the hospital system within hospital system profile database 114d as the provider that is offering the service for purpose (for example, a primary or secondary service for a bundled set), initiate a voucher processing session to submit a verification and request payment processing for a purchased service that have been performed, and access various account management functions to, for example, manage profile and payment or compensation information for both the hospital system and affiliated pharmacies and physicians, manage information pertaining to services and products offered by both the hospital system and affiliated physicians for purchase, manage physician, group practice, and pharmacy affiliations, and view a history of transactions performed for services and products offered for purchase by the hospital system within server system 110 (and relevant information for each purchase including voucher redemption status).
Likewise, in exemplary embodiments in which a virtual payment system is implemented within server system 110, the various account management functions that are accessible by a logged-in hospital system administrator through the user interface implemented by the account management service 131 can also include functions for allowing the hospital system administrator to manage and view information pertaining to the respective virtual money account for the hospital system within the virtual payment system, including information pertaining to the virtual funds that are transferred to the respective virtual money account for the hospital system by virtual payment system manager 170 with regard to transactions conducted within marketplace system in relation to purchases of services and products being offered by the hospital system or offered by another provider for which the respective information records for the offers within service offer database 114h and product offer database 114j indicates payment for the offers when purchased through the system is to be directed to the hospital system, manage and facilitate the disbursement of virtual funds within the respective virtual money account for the hospital system with respect to an external financial account that is utilized by the hospital system for such purposes, and perform various other functions with respect to transactions that are conducted within marketplace system that involve virtual funds within the respective virtual money account for the hospital system or within the respective virtual money account for a customer user and presently allocated to use as payment for a purchase of an offered service or product for which the respective information record for the offer within service offer database 114h or product offer database 114j indicates payment for the offer when purchased through the system is to be directed to the hospital system such as, for example, cancellations of and other modifications with respect to transactions and purchases that are conducted within marketplace system.
In general, account management service 131 can be configured to implement these functions for a hospital system administrator by operating and interacting with virtual payment system manager 170 in substantially the same manner as described above for implementing corresponding account management functions for a physician user registered with server system 110 with respect to the virtual payment system, including, for example, the functions of generating periodic reports of all transactions conducted within the virtual payment system with respect to the virtual funds assigned to the virtual money account for the practice period for a particular period and handling requests for disbursals of virtual funds assigned to the respective virtual money account for the hospital system. Likewise, in exemplary embodiments, virtual payment system manager 170 can also be configured to automatically perform periodic disbursals of all virtual funds assigned to the respective virtual money account for the hospital system to the external financial account that is indicated as being used for purposes of receiving disbursements in the respective account information record for the hospital system maintained within virtual money account database 114o in substantially the same manner as described above for performing such automatic periodic disbursals for respective virtual money accounts of physician users.
In exemplary embodiments, the functionality that is provided within provider portal 130 for users of hospital system accounts can vary in certain respects from the functionality that may be provided within provider portal 130 for users of practice group accounts. For example, with respect to physicians that are affiliated with the hospital system account, users of hospital system accounts may only be provided with access rights (for example, to view, modify, and specify in a service being offered by the hospital system for purchase) to services offered for purchase by affiliated physician users that have been specified by the physician users as being hospital procedures with respect to the physician accounts. Hospital system users may also be provided with functionality to, as an alternative to selecting a service by accessing a list of selectable medical specialties when initiating a service offering with procedure management service 133 to offer a service performed by affiliated physicians for purchase via server system 110, submit a search query for a service by inputting descriptive terms or a medical code number that is used to identify the service (for example, according to the CPT code set) or access a list of affiliated physicians and, upon selecting a particular affiliated physician from the list, be presented with a list of selectable healthcare services for which an information record for the service is maintained within service offer database 114h that indicates the selected physician as the physician that will perform the service. In addition, because a hospital system may be more likely to offer a higher quantity of services for purchase as a bundled set within marketplace system 100 than other types of provider users, the functionality implemented by provider portal 130 within the user interface for allowing a user of a hospital system account to manage information pertaining to services offered by the hospital system for purchase and to view a history of transactions performed for services offered for purchase by the hospital system within server system 110 may include an additional user interface element that is accessible by a user for the hospital system account to manage and view information pertaining to only services that are offered by the hospital system as a bundled set.
In exemplary embodiments, healthcare marketplace system 100 may be further implemented to provide an interactive pricing tool for use by healthcare service providers in setting prices for healthcare services being offered to prospective patients through the system, including bundled sets of services for which the network-based application facilitates a disbursed distribution of the payment among multiple service providers that perform services (or provide use of a health care facility for performing a service) included in a bundled set of services. Such exemplary embodiments, as described in greater detail below, can provide mechanisms for assisting providers with determining a fee schedule for services to be offered for purchase via server system 110 and provide interactive features to help ensure that providers will be able to receive compensation amounts that are accurately reflective of the business costs, desired returns, and value placed by providers for services they provide for patients, taking into account factors that may include training costs, utilizing up-to-date technologies, qualifications, length of time in practice, reputation, skills, amount of charity care given, geographic area, and other relevant factors. Exemplary embodiments can thereby assist in reducing the amount of overhead necessary to establish and monitor a well-developed and maintained fee schedule that is market sensitive, fiscally responsible, and organizationally sound, particularly for bundled payment arrangements for services that are delivered by two or more providers during a single episode of care for a patient.
Referring now to
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In the present exemplary embodiment, service pricing information database 114m is used to maintain information records with extensive medical cost data for an exhaustive set of healthcare services that can be offered by providers registered with server system 110 for purchase by customer users registered with the server system, and cost adjustment information database 114n is used to maintain a comprehensive set of data pertaining to location-based pricing adjustments that can be applied to the medical cost data maintained in service pricing information database 114m based on, for example, geographic zones or particular facilities within which healthcare services may be performed. In exemplary embodiments, the respective information records for healthcare services that are maintained in service pricing information database 114m and the information that populates the respective information record for each service can be created and maintained by a back-end administrator of server system 110. Likewise, the information that populates cost adjustment information database 114n can also be compiled and maintained by such a back-end administrator. The information used to populate the information maintained in service pricing information database 114m and cost adjustment information database 114n can be compiled based on medical information and cost data sourced from a number of public and private healthcare information sources and can be continually updated in response to updates to the information sources to ensure that the underlying medical pricing and cost adjustment data upon which the information compiled in service pricing information database 114m and cost adjustment information database 114n is based is up-to-date.
While service pricing information database 114m is being described in the present exemplary embodiment as being a separate database that is maintained within data store 114, in view of the overlap between the sets of information maintained within service pricing information database 114m and available services database 114g, in exemplary embodiments, the information records maintained in service pricing information database 114m can be maintained by database server 112 in a group with or otherwise integrated with available services database 114g. In particular, as with available services database 114g, for each service for which an information record is maintained within service pricing information database 114m, various items of information relevant to the service, such as name, procedure detail, one or more medical specialties with which the procedure is commonly associated, one or more medical code numbers identifying the service according to nomenclature used by formal medical classification systems (for example, one or more codes that are used to identify or correspond to the service according to the CPT code set and/or one or more codes that is used to identify or correspond to the service according to the Healthcare Common Procedure Coding Systems (HCPCS) code set), a service identifier that is used by application server 116 to uniquely identify the particular service, and any other suitable information may be included in the respective information record for the service that is maintained within service pricing information database 114m. Moreover, for purposes of utilization by pricing tool 137 as will be described below, the items of information included within the respective information record for each service that is maintained within service pricing information database 114m can further include a procedure category within which the service is determined to be categorized as a sub-procedure (for example, according to formal or typical medical classifications for procedures or otherwise configured in any suitable manner by a back-end administrator of server system 110) and a set of pricing information that is more comprehensive than the examples of cost information described above with reference to available services database 114g.
Additionally, in exemplary embodiments, in a manner that is similar to available services database 114g, the information record for each service that is maintained within service pricing information database 114m may further include an indication of whether the service can be (or is required to be) offered by providers within marketplace system 100 as an individual primary service or as a primary service of a bundled set of a plurality of services (for which a single payment for the bundled set of services will be disbursed to different provider for each of the services in the bundled set). In such embodiments, for each service for which the information record includes an indication that the service is offered as a primary service of a bundled set of services, various items of additional information relevant to the bundled set of services associated with the service that is indicated to be a primary service may be included in the respective information record for the primary service that is maintained within service pricing information database 114m.
Such items of information relevant to the bundled set of services included in the respective information record for a primary service within service pricing information database 114m may include, for example, items of information describing one or more secondary services associated with the primary service (such as name, a medical code number such as a CPT code identifying the service according to the nomenclature used by a formal medical classification system, and a secondary procedure identifier that is used by application server 116 to uniquely identify the particular secondary service in association with the unique procedure identifier for the primary service), one or more procedure or service identifiers for other services for which an information record is maintained within available services database 114g and/or service pricing information database 114m that are considered to be secondary services associated with the primary service, an indication of whether performance of each of the one or more secondary services is optional or required in association with performance of the primary service, an indication of whether the primary service is required to be performed at an outside facility, and, if the primary service is a procedure that is required to be performed at an outside facility, a medical code number identifying the use of the facility in association with the primary service according to the nomenclature used by a formal medical classification system (for example, an Ambulatory Payment Classification (APC) code for a service that is considered to be a facility outpatient service or a diagnosis related group (DRG) code for a service that is considered to be a facility inpatient service). In addition, in such embodiments, for each service for which the information record includes an indication that the service is offered as a primary service of a bundled set of services, the pricing information that is included in the respective information record for the primary service that is maintained within service pricing information database 114m can include respective pricing information for each of the primary service, the one or more secondary services, and, if required, the use of an outside facility for the primary service individually. In exemplary embodiments, the items of information relevant to the bundled set of services included in the respective information record for a primary service may further include an indication of whether each of one or more secondary services associated with the primary service is an anesthesia procedure or a pathology procedure.
As noted above, the information used to populate the information records within service pricing information database 114m can be compiled based on medical information and cost data sourced from a number of public and private healthcare information sources. In exemplary embodiments, the set of pricing information that is maintained for the primary service of each information record within service pricing information database 114m can be compiled based on data available from the Centers for Medicare & Medicaid Services (CMS) associated with the CMS's Resource-Based Relative Value Scale (RBRVS) and its underlying Relative Value Units (RVUs) and conversion factors (CFs) in conjunction with other reference sources, such as, for example, current versions of the AMA CPT book, HCPCS information, Medicare RBRVS, RBRVS Data Manager, and Medicare's National Correct Coding Initiative (NCCI), and similar resources.
For example, the information used to populate the set of pricing information included within the respective information record for each service that is maintained within service pricing information database 114m can be obtained from CMS standardized physician payment schedule data as determined by the RBRVS and the underlying RVUs and CFs that are associated with the CPT code and/or HCPCS code assigned to the service. In general, the CMS uses the RBRVS to measure the total amount of physician resources required to provide a specific physician service such that, in the RBRVS system, payments for services are determined by the resource costs needed to provide them. The total amount of physician resources is referred to as the service's “relative value” and is divided into three “relative value unit” (RVU) components: physician work, practice expense, and professional liability insurance. The RBRVS determines each service's work, practice expense and professional liability insurance RVUs. The physician work RVUs are updated each year to account for changes in medical practice and are determined based on factors that include the time it takes to perform the service; the technical skill, physical effort, mental effort, and judgment required to perform the service; and the stress on the physician resulting from the service's potential risk to the patient. The practice expense RVU measures physician resources used to provide a particular service, which can include expenses associated with the physician's use of nonclinical personnel to provide the service and expenses for office space, equipment, and supplies. In this regard, the value of the practice expense RVU component for a particular service will depend upon whether an outside facility would be used by the physician providing the service. For this reason, with respect to procedures that may require the use of an outside facility, the RBRVS provides both a facility practice expense RVU measure and a non-facility practice expense RVU measure for each of these procedures. In exemplary embodiments, for each such procedure for which the RBRVS provides both a facility practice expense RVU measure and a non-facility practice expense RVU measure, respective information records can be maintained for the service as a facility service and for the service as a non-facility service within service pricing information database 114m. The professional liability insurance RVU component is designed to reflect the cost of obtaining medical liability insurance. The relative value for a particular service is derived by summing the values of the three RVU components determined for the service, and a standard national rate for the service is then calculated by multiplying this combined relative value for the service by a conversion factor (a monetary amount that is determined and updated on a quarterly basis by the CMS and may vary between particular services or service categories, for example, in relation to CPT code ranges). In exemplary embodiments, the standard national rate derived in this manner for each service and the underlying RVUs and CFs that are associated with the CPT code and/or HCPCS code assigned to the service can be included in the set of pricing information of the respective information record for the service within service pricing information database 114m.
In the present exemplary embodiments, for use in conjunction with the physician service pricing information within service pricing information database 114m, a corresponding set of cost adjustment data can be compiled and maintained within cost adjustment information database 114n that can be applied to account for geographical variances in physician costs. The cost adjustment data can, for instance, be compiled from and/or determined based upon the Geographic Practice Cost Indices (GPCIs), which is used along with RVUs in Medicare Physician Fee Schedule (PFS) provided by CMS to determine allowable payment amounts for medical procedures in a manner that reflects geographical variations in practice cost. GPCIs are used to help standardize the differences in resource costs incurred in operating a private medical practice across geographic areas when those costs are compared with the national average costs for the physician work, practice expense, and malpractice insurance components of the fee schedule. More specifically, the CMS has established a GPCI for every Medicare payment locality for each of the three relative value unit components for a procedure (that is, the RVUs for work, practice expense, and malpractice), and the GPCIs are applied in the calculation of a fee schedule payment amount by multiplying the RVU for each component times the GPCI for that component. A listing of the current GPCI locality structure, including state, locality area (and when applicable, counties assigned to each locality area), and the corresponding GPCIs for each locality, can be obtained from the CMS website, and this information can be compiled and maintained within cost adjustment information database 114n by a back-end administrator of server system 110. In exemplary embodiments, a specific cost adjustment factor can be determined based on the GPCI information for each designated locality area and maintained within cost adjustment information database 114n. For example, a standard rate adjustment factor for each designated locality area can be determined by calculating an average (or any other suitable aggregate- or composite-based) factor by which the corresponding GPCIs for the locality impact the standard national rate derived for each service. As another example, such a standard rate adjustment factor for each designated locality area can be derived directly from the Geographic Adjustment Factor (GAF) that is determined for the locality by CMS. The GAF for each designated locality area is calculated as the weighted average of the three GPCIs, where the weights are the percentage of RVUs nationally made up by the PW, PE, and MP RVUs.
In another example, for each service for which the information record within service pricing information database 114m includes an indication that the service is offered as a primary service of a bundled set of services along with an indication that the primary service is required to be performed at an outside facility, the respective pricing information that is included in the information record for the use of the outside facility can be determined by whether the use of the outside facility is classified as a facility outpatient service or a facility inpatient service. For instance, for each facility outpatient service, the respective pricing information that is included in the information record for the use of the outside facility can be obtained from the APC price data that is maintained in association with CPT or HCPCS procedure codes by CMS. CMS assigns individual services classified according to HCPCS codes to APCs based on similar clinical characteristics and similar costs. Thus, APCs are essentially line-level fee schedules in which each HCPCS code for a service is assigned to one of hundreds of individual APCs, and for almost every APC, the fee is determined by multiplying a prospectively established scaled relative weight for the service's clinical APC by a conversion factor (CF) to arrive at a national unadjusted payment rate for the APC. National unadjusted payment rates for each HCPCS code for which separate payment is made that applies to the date of service can be compiled from the published addendums located at www.cms.gov/Medicare/Medicare-Fee-forService-Payment/HospitalOutpatientPPS/HospitalOutpatient-Regulations-and-Notices.html on the CMS web site.
Accordingly, in exemplary embodiments, for each service for which a respective information record is maintained within service pricing information database 114m and a corresponding APC is provided by CMS, the corresponding national unadjusted payment rate for the facility outpatient service can be included in the set of pricing information of the respective information record for the service within service pricing information database 114m. In this regard, while the identification of such corresponding national unadjusted payment rates for services for which the respective information record within service pricing information database 114m includes a HCPCS medical code for identifying the service will be straightforward, identifying of such corresponding national unadjusted payment rates for services for which the respective information record within service pricing information database 114m includes another medical code number, such as a CPT code, for identifying the service will require an additional mapping step. For example, the particular national unadjusted payment rate for an facility outpatient service that is included in the pricing information of a respective information record maintained within service pricing information database 114m that includes a CPT code identifying the service may be determined by mapping the CPT code for the service to a corresponding HCPCS code, and then identifying the national unadjusted payment rate that corresponds to the mapped HCPCS code. For this purpose, in exemplary embodiments, for each service for which an information record is maintained within service pricing information database 114m, the items of information relevant to the service can further include a mapping between a CPT code identifier for the service and an HCPCS code identifier for the service. In exemplary embodiments, such mapping information can be determined and compiled within the information records of service pricing information database 114m by a back-end administrator of system 110.
In the present exemplary embodiment, for use in conjunction with the facility outpatient service pricing information within service pricing information database 114m discussed above, a corresponding set of cost adjustment data can be compiled and maintained within cost adjustment information database 114n that can be applied to account for geographic differences. The cost adjustment data for the facility outpatient service pricing information can, for instance, be compiled from and/or determined based upon the facility wage index that is maintained by the CMS. To account for geographic differences in input prices in determining allowable payment amounts for facility outpatient services, CMS further adjusts a labor portion of the national unadjusted payment rate (60 percent) by a facility wage index for the area where payment is being made (the remaining 40 percent non-labor portion is not adjusted). Presently, the wage index that is used by the CMS for this purpose is the inpatient prospective payment system (IPPS) wage index with all adjustments. In exemplary embodiments, the facility wage index information can be obtained from CMS and maintained within cost adjustment information database 114n.
In a similar manner, the respective pricing information that is included in information record for the use of the outside facility for each facility inpatient service can be obtained from the Medicare Severity-DRG (MS-DRG) price data that is maintained by CMS. Under the IPPS payment system for the operating costs of acute care hospital inpatient stays that is based on prospectively set rates, each case is categorized into a diagnosis-related group (DRG), which is a group of patients with similar clinical problems that are expected to require similar amounts of hospital resources, and whereby diagnoses and procedures assigned according to ICD-9-CM codes determine the MS-DRG assignment. Each DRG has a payment weight assigned to it that is based on the average resources used to treat Medicare patients in that DRG, and this payment weight is multiplied by an associated base payment rate that consists of a labor component and a non-labor component. These base payment rates, which are also known as standardized payment amounts for operating payments and the Federal rate for capital payments, are set by CMS for the operating and capital costs that efficient facilities would be expected to incur in furnishing covered inpatient services. Operating payments cover labor and supply costs. Capital payments cover costs for depreciation, interest, rent, and property-related insurance and taxes. The IPPS sets a national operating base rate and a national capital base rate each fiscal year.
As there is not a one-to-one match between MS-DRG assignment and CPT or HSPCS codes, compiling the facility inpatient service pricing information within service pricing information database 114m based on the MS-DRG price data requires an additional data mapping step. For example, the particular DRG payment rate information that is included in the respective pricing information of an information record for the use of the outside facility for each facility inpatient service may be determined by identifying the CPT code or HCPCS code for the services and then mapping the identified code for the service to a corresponding MS-DRG assignment. This mapping operation can be performed by a back-end administrator of system 110 based on information available from various sources, such as private insurance medical policy websites, coverage decision information available from CMS, published technology assessment reports, IPPS information available from CMS, and the like. In this regard, because there will not be a one-to-one correspondence between services identified by CPT or HCPCs codes and the MS-DRG assignments such that many services will correspond to multiple MS-DRG assignments, the facility inpatient service pricing information to be included in the respective information record for each such service within service pricing information database 114m can be derived from the price data for the multiple corresponding MS-DRG assignments. For example, the facility inpatient service pricing information included in the respective information record for such a service can be determined by calculating an average of the payment weights for the multiple corresponding MS-DRG assignments. In another example, the facility inpatient service pricing information included in the respective information record for such a service can be determined by simply selecting the lowest of the payment weights for the multiple corresponding MS-DRG assignments.
Upon such a mapping being performed for each service for which the information record within service pricing information database 114m includes an indication that the service is offered as a primary service of a bundled set of services along with an indication that the primary service is performed as a facility inpatient service, the DRG payment weight derived for the MS-DRG(s) mapped to the particular service, along with the current national operating base rate and a national capital base rate set by IPPS, can be included in the set of pricing information of the respective information record for the service within service pricing information database 114m.
In the present exemplary embodiment, for use in conjunction with the facility inpatient service pricing information within service pricing information database 114m discussed above, a corresponding set of cost adjustment data can be compiled and maintained within cost adjustment information database 114n that can be applied to account for geographic differences. Similar to the example discussed above with regard to the cost adjustment data for the facility outpatient service pricing information, the cost adjustment data for the facility inpatient service pricing information can, for instance, be compiled from and/or determined based upon the facility wage index that is maintained by the CMS. As noted above, in exemplary embodiments, the facility wage index information can be obtained from CMS and maintained within cost adjustment information database 114n.
In this regard, it should be noted that certain services for which the respective information record within service pricing information database 114m includes an indication that the service is offered as a primary service of a bundled set of services along with an indication that the primary service is required to be performed at an outside facility may facilitate a mapping of the use of the outside facility to both facility outpatient service price data and facility inpatient service price data. In exemplary embodiments, for such services, a back-end administrator of server system 110 can make a determination of which set of facility price data is more suitable to include in the set of pricing information of the information record. For example, such a determination may be based upon whether the particular service is more typically performed as a facility outpatient service or a facility inpatient service. In alternative exemplary embodiments, for each service for which the respective information record within service pricing information database 114m includes an indication that the service is offered as a primary service of a bundled set of services along with an indication that the primary service is required to be performed at an outside facility for which the use of the outside facility can be mapped to both facility outpatient service price data and facility inpatient service price data, respective information records can be maintained for the service as an outpatient facility service and for the service as an inpatient facility service within service pricing information database 114m.
In some exemplary embodiments, for each service for which the information record within service pricing information database 114m includes an indication that the service is offered as a primary service of a bundled set of services along with an indication that the primary service is required to be performed at an outside facility, the respective pricing information that is included in the information record for the use of the outside facility can include, in addition to or as an alternative to the facility pricing information discussed above, corresponding facility pricing information that is applicable for situations in which the use of the outside facility is classified as, rather than a facility outpatient service or a facility inpatient service, an Ambulatory Surgical Center (ASC) service. An ASC is a distinct type of facility entity that operates exclusively for the purpose of furnishing surgical services to patients who do not require hospitalization and in which the expected duration of services does not exceed 24 hours following admission.
In such exemplary embodiments, the respective pricing information that is included in each information record for which an indicated use of the outside facility may be provided as an ASC service, the respective pricing information that is included in the information record for the use of the outside facility as an ASC service can be obtained from the Ambulatory Surgical Center Fee Schedule (ASCFS) that is maintained by CMS, under which each procedure that is approved by CMS for payment as an ASC service is classified into one of nine payment groups based on their cost similarity (rather than clinical similarity). For most procedures covered under the ASC system, the payment rate is the product of a relative weight and an ASC conversion factor, which is set lower than the conversion factor that is used with respect to facility outpatient services, and CMS sets the national payment rate for each of the nine payment groups equal to an estimated median cost of procedures in that group. Accordingly, in exemplary embodiments, for each service for which a respective information record is maintained within service pricing information database 114m that includes an indication that the primary service is required to be performed at an outside facility and for which the primary service can be mapped to corresponding procedure that is approved by CMS for payment as an ASC service, the corresponding national payment rate for the payment group under which the ASC service is classified can be included in the set of pricing information of the respective information record for the service. As the CMS classifies procedures in the ASC system according to HCPCS codes, such a mapping can be implemented, for example, in a manner similar to that described above with reference to facility outpatient services to identify ASC national payment rates for corresponding services.
Additionally, in such exemplary embodiments, for use in conjunction with the ASC service pricing information within service pricing information database 114m discussed above, a corresponding set of cost adjustment data can be compiled and maintained within cost adjustment information database 114n that can be applied to account for geographic differences. The cost adjustment data for the ASC service pricing information can, for instance, be compiled, in a manner similar to the cost adjustment data for the facility outpatient service pricing information described above, from and/or determined based upon the ASC wage index information that is maintained by the CMS. To account for geographic differences in input prices in determining allowable payment amounts for ASC services, CMS further adjusts a labor portion of the national unadjusted payment rate (50 percent) by an ASC wage index for the area where payment is being made (the remaining 50 percent non-labor portion is not adjusted). Thus, in exemplary embodiments, the ASC wage index information can be obtained from CMS and maintained within cost adjustment information database 114n.
In another example, for each service for which the information record within service pricing information database 114m includes an indication that the service is offered as a primary service of a bundled set of services along with an indication that a secondary service associated with the primary service is an anesthesia procedure, the respective pricing information that is included in the information record for the associated anesthesia procedure can be compiled from the anesthesia pricing information that is maintained by CMS. For this purpose, different types of services involving administration of anesthesia are assigned corresponding CPT codes, and each anesthesia code is assigned a base unit that reflects the difficulty of the procedure and inherent risks. For determining allowable payment amounts for anesthesia services, CMS utilizes the following formula:
(Time Units+Base Units)×Conversion Factor=Anesthesia Fee Amount.
In this regard, anesthesia time is a continuous time period from the start of anesthesia to the end of an anesthesia service, and one time unit corresponds to a 15-minute interval, or fraction thereof, starting from the time the physician begins to prepare the patient for induction and ending when the patient may safely be placed under post-operative supervision and the physician is no longer in personal attendance. The conversion factors are listed by the CMS according to locality. Thus, the conversion factor in the formula listed above will correspond to the locality of the performing provider.
Accordingly, in exemplary embodiments, for each service for which the respective information record within service pricing information database 114m includes an indication that the service is offered as a primary service of a bundled set of services along with an indication that a secondary service associated with the primary service is an anesthesia procedure, corresponding anesthesia base rate information for the anesthesia service that is derived from the anesthesia pricing information maintained by CMS can be included in the set of pricing information of the respective information record for the service within service pricing information database 114m. For use in conjunction with the anesthesia service pricing information within service pricing information database 114m, the corresponding locality anesthesia conversion factors can be compiled and maintained within cost adjustment information database 114n. In this regard, it should be noted that while certain primary services will have associated anesthesia procedures that correspond to a specific anesthesia CPT code, other primary services may have associated procedures that correspond to multiple anesthesia CPT codes. Thus, for each service for which the respective information record within service pricing information database 114m includes an indication that a secondary service associated with the primary service is an anesthesia procedure for which a respective anesthesia CPT code is provided, the corresponding anesthesia base rate information for the anesthesia service to be included in the set of pricing information of the respective information record can be derived, for example, by multiplying the corresponding base unit assigned the anesthesia code by a typical or expected number of time units for performing the particular type of anesthesia procedure. Such a typical or expected number of time units can be determined, for example, by a back-end administrator of server system 110. For each service for which the respective information record within service pricing information database 114m includes an indication that a secondary service associated with the primary service is an anesthesia procedure for which there is not a one-to-one correspondence between the primary service and an anesthesia code assignment for the associated anesthesia procedure, the corresponding anesthesia base rate information for the anesthesia service to be included in the set of pricing information of the respective information record can be derived, for example, from the base rate for each of multiple corresponding anesthesia code assignments. For example, the corresponding anesthesia base rate information included in the respective information record for such a service can be determined by calculating an average of the base rates for the multiple corresponding anesthesia code assignments and then multiplying the calculated average base unit by a typical or expected number of time units for performing the particular type of anesthesia procedure. In another example, the corresponding anesthesia base rate information included in the respective information record for such a service can be determined by simply selecting the lowest of the base rates for the multiple corresponding anesthesia code assignments and then and then multiplying the selected lowest base unit by a typical or expected number of time units for performing the particular type of anesthesia procedure.
In another example, for each service for which the information record within service pricing information database 114m includes an indication that the service is offered as a primary service of a bundled set of services along with an indication that a secondary service associated with the primary service is a pathology procedure, the pricing information that is included in the respective information record for the pathology service can be obtained from the Clinical Laboratory Fee Schedule (CLFS) maintained by CMS in association with the CPT coding for surgical pathology. More specifically, in exemplary embodiments, for each service for which the information record includes an indication that a secondary service associated with the primary service is a pathology procedure, the corresponding CPT code can be identified for the pathology service, and the laboratory fee that corresponds to the identified CPT code can be identified from the CLFS and included as a pathology rate in the set of pricing information of the respective information record for the service within service pricing information database 114m.
As described above, healthcare marketplace system 100 is implemented as a client/server system that includes central server system 110, which is commonly accessed by each user of the system through operation of any of client systems 140 that are operatively coupled to the central server system via a communication network 150. Each client system 140 is a user terminal or other client device implementing software for and running a respective client application 142 for accessing services provided via a network-based application (also referred to herein as a network service) implemented by application server 116, and application server 116 can implement a user interface on the client application within which the client application renders the information served by the application server so that users of connected client systems 140 can access various services provided by the application server with relative ease by operating a corresponding client application 142. In exemplary embodiments, the user interface can be a web-based user interface, implemented as a web-based software application hosting a corresponding website that provides a number of web pages (that is, screens) to offer the services implemented by application server 116 to users. For example, a user can access the corresponding website and, thereby, the services provided by the application server using a web browser implemented within a client application 142 executing on a client system 142.
In exemplary embodiments, to access the functionality provided by pricing tool 137, a provider user, upon registering a provider account with server system 110 (for example, a physician, practice group, or hospital system account) to establish an account information record within the corresponding profile database maintained within data store 114 and logging into his or her physician account, the user may be directed to a provider account page implemented by provider portal 130 that provides a set of user interface controls that can be accessed by the user to access functionality provided by procedure management service 133 to offer healthcare services for purchase by customer users registered with the system. As noted above, in the present exemplary embodiment, the accessible functionality provided by procedure management service 133 in this regard includes the functionality provided by pricing tool 137.
In particular, upon the provider user indicating an intention to utilize pricing tool in conjunction with offering healthcare services for purchase via server system 110 (for example, by selecting a “Service Pricing Tool” tab within the provider account page implemented by provider portal 130), the user will be directed to an interactive service pricing page with information that is generated based on the information maintained in the respective information record for the provider within the corresponding profile database maintained within data store 114 and the respective information records for healthcare services that are maintained in service pricing information database 114m. Price setting tool 137 may be configured, for example, to implement the interactive service pricing page to provide the provider user with detailed pricing information and recommended rates for services that may be offered by the provider for purchase via server system 110, as well as various user interface controls accessible by the user to perform adjustments to the recommended rates as desired.
For instance, in the example screen shot illustrated in
In the present example, the physician locality section includes a physician location field 704a and a physician location rate field 704b, and the facility section includes a facility field 704c and a facility rate field 704d. The physician location field 704a is for receiving and displaying an entry specifying the location of a physician that would be performing the services indicated as being commonly associated with the selected medical specialty of radiology within service pricing information database 114m, and the physician location rate field 704b is configured to provide a rate adjustment factor for the pricing information included in detailed pricing information section 708 for the services indicated as being commonly associated with radiology. In exemplary embodiments, pricing tool 137 can be configured to derive an initial physician location entry based on the location associated with physician affiliation(s) included in hospital system profile database 114d and include this derived physician location entry as a default value within physician location field 704a. Physician location rate field 704b is provided for receiving and displaying a geographic adjustment rate for physician services that, by default, is derived based on information maintained in cost adjustment information database 114n and provided by pricing tool 137 in correspondence with the physician location entry that is currently specified within physician location field 704a. More particularly, in exemplary embodiments, pricing tool 137 can be configured to access the physician rate cost adjustment data in cost adjustment information database 114n that corresponds to the physician location entry that is currently specified within physician location field 704a (for example, a standard rate adjustment factor determined for a designated locality area that encompasses the specified physician location entry) and derive a corresponding geographic adjustment rate that is displayed as a default value within physician location rate field 704b.
In the present example, pricing tool 137 is further configured to allow the provider user accessing service pricing page 700 to proceed to enter text corresponding to a desired location of the physician that would perform the services associated with the selected medical specialty within physician location field 704a. In this regard, pricing tool 137 may be configured to require that the text entered by the user in physician location field 704a correspond to a particular locality area for which corresponding physician rate adjustments are maintained in cost adjustment information database 114n. In exemplary embodiments, pricing tool 137 can be configured to, in response to the provider user accessing physician location field 704a to specify a particular physician location, provide a list of suggested physician locations that correspond to designated locality areas for which cost adjustment data is maintained in cost adjustment information database 114n and are determined to be similar to the text being entered by the user in physician location field 704a from which the user can select a desired value for the location of the physician that would be performed the services associated with the medical specialty selected from drop-down menu 702. The list of suggested physician locations provided by pricing tool 137 can further include an option for the user to select a standard, national physician rate rather than a particular geographic location. In response to a specification of a new physician location within physician location field 704a, pricing tool 137 can be configured to dynamically access the physician rate cost adjustment data in cost adjustment information database 114n that corresponds to the newly-specified physician location entry that is currently specified within physician location field 704a and derive a corresponding geographic adjustment rate that is displayed as the current value within physician location rate field 704b. In the present example, pricing tool 137 is also configured to allow the provider user to directly access physician location rate field 704b and specify a desired value for the geographic adjustment rate that will override the particular geographic adjustment rate that is derived by pricing tool 137 based on the physician location entry within physician location field 704a and displayed as the current value within physician location rate field 704b. The effect of such an entry being submitted within physician rate field 704b will be described below with reference to detailed pricing information section 708.
Similarly, with reference to the facility section of locality adjustment section 704 in the present example, facility field 704c is for receiving and displaying an entry specifying the name of a particular outside facility that would be used to perform services that are indicated as being commonly associated with the selected medical specialty of radiology and as being a primary service of a bundled set of services that is required to be performed at an outside facility within service pricing information database 114m, and the facility rate field 704d is configured to provide a rate adjustment factor for the pricing information included in detailed pricing information section 708 for the facility fee for services indicated as being commonly associated with radiology. In exemplary embodiments, pricing tool 137 can be configured to derive an initial outside facility entry based on the facility affiliation(s) included the respective information record for the hospital system account in hospital system profile database 114d being used to access the pricing tool 137 functionality via provider portal 130 and include this derived facility entry as a default value within facility field 704c. Facility rate field 704d is provided for receiving and displaying an adjustment rate for facility services that, by default, is derived and provided by pricing tool 137 in correspondence with the characteristics of the facility that is currently specified as the entry within facility field 704c. In exemplary embodiments, pricing tool 137 can be configured to retrieve the characteristic information for the facility that is currently specified as the entry within facility field 704c from the information included for affiliated facilities within the respective information record for the hospital system account within hospital system profile database 114d, and pricing tool 137 can be configured to access the cost adjustment data pertaining to facility services in cost adjustment information database 114n corresponding to the characteristics of the facility that is currently specified as the entry within facility field 704c and apply to the corresponding facility cost adjustment data to derive a corresponding facility adjustment rate that is displayed as a default value within facility rate field 704d.
In the present example, pricing tool 137 is further configured to allow the provider user accessing service pricing page 700 to proceed to enter text corresponding to a name of a desired outside facility at which the services associated with the selected medical specialty would be performed within facility field 704c. In this regard, pricing tool 137 may be configured to require that the text entered by the user in facility field 704c correspond to the name of a particular facility specified in the facility affiliations included the respective information record for the hospital system account in hospital system profile database 114d being used to access the pricing tool 137 functionality via provider portal 130. In exemplary embodiments, pricing tool 137 can be configured to, in response to the provider user accessing facility field 704c to specify a particular facility name, provide a list of names of suggested facilities that are determined to be similar to the text being entered by the user in facility field 704c from which the user can select a desired value for the name of the facility at which the services associated with the medical specialty selected from drop-down menu 702 would be performed. The list of suggested facility names provided by pricing tool 137 can further include an option for the user to select a standard, national facility rate rather than an adjustment rate for a particular facility. In response to a specification of a new facility within facility field 704c, pricing tool 137 can be configured to dynamically access the cost adjustment data pertaining to facility services in cost adjustment information database 114n corresponding to the characteristics retrieved from the information included for affiliated facilities within the respective information record for the hospital system account within hospital system profile database 114d for the newly-specified facility entry within facility field 704c and apply to the corresponding facility cost adjustment data to derive a corresponding facility adjustment rate that is displayed as the current value within facility rate field 704d. In the present example, pricing tool 137 is also configured to allow the provider user to directly access facility rate field 704d and specify a desired value for the facility adjustment rate that will override the particular facility adjustment rate that is derived by pricing tool 137 based on the facility entry within facility field 704c and displayed as the current value within facility rate field 704d. The effect of such an entry being submitted within facility rate field 704d will be described below with reference to detailed pricing information section 708.
With continued reference to the example screen shot illustrated in
More specifically, physician rate adjustment field 706a is provided to allow the provider user accessing the functionality provided by pricing tool 137 via provider portal 130 to enter a percentage value by which physician fees listed in detailed pricing information section for the services indicated as being commonly associated with radiology will be multiplied, and facility rate adjustment field 706b is likewise provided to allow the provider user to enter a percentage value by which outside facility fees listed in detailed pricing information section for the services indicated as being commonly associated with radiology will be multiplied. In exemplary embodiments, pricing tool 137 can be configured to initially specify and display default percentage values within physician rate adjustment field 706a and facility rate adjustment field 706b, which may be determined and set by a back end administrator of server system 110 based on budgetary considerations for typical providers. Such default percentages values can be used in the initial calculations used to generate the initial pricing information that is displayed in detailed pricing information section 708 for physician fees and outside facility fees for the services indicated as being commonly associated with radiology. Pricing tool 137 can be further configured to, in response to each instance of the provider user accessing rate adjustment section 706 to enter new percentage values within physician rate adjustment field 706a or facility rate adjustment field 706b, re-calculate and update the pricing information for physician fees and outside facility fees that is displayed in detailed pricing information section 708 for the services indicated as being commonly associated with radiology.
With continued reference to the example screen shot illustrated in
The information in procedure column 711 is generated by pricing tool 137 to include a row entry for each procedure category listed in the respective information records for services that are maintained in service pricing information database 114m and include an indication that the service is commonly associated with the medical specialty selected via drop-down menu 702, which is “Radiology” for the example screen shot depicted in
In the present example, the expanded information for the “Bone Density DXA Extremity” radiology procedures listing includes row entries for a “Dxa bone density/peripheral” service and a “Fracture assessment via dxa” service. As further illustrated in
In the present example, as further illustrated in
In exemplary embodiments, pricing tool 137 can be configured to derive and include initial, default price values within physician price field 711a and physician price field 711a. For example, pricing tool 137 can derive and set the default price value within physician price field 711a as the average of the adjusted physician rates for all services listed in the expanded display for a procedure category. Likewise, pricing tool 137 can derive and set the default price value within facility price field 711b as the average of the adjusted facility rates for all services listed in the expanded display for a procedure category. In exemplary embodiments, pricing tool 137 can be configured to provide an option via user interface controls for the user to select a particular method from a list of methods that can be employed by pricing tool 137 to derive and set the price values within each of physician price field 711a and facility price field 711b. For example, pricing tool 137 can be configured to enable the user select between using the average of the corresponding adjusted rates for all services listed in the expanded display for a procedure category for the price values within each of physician price field 711a and facility price field 711b or the highest of the corresponding adjusted rates for all services listed in the expanded display for a procedure category for the price values within each of physician price field 711a and facility price field 711b. A provider user may, for instance, be inclined to select the option to use the highest of the corresponding adjusted rates for all services listed in the expanded display for a procedure category for the price values within physician price field 711a or facility price field 711b, rather than the average, where the provider only offers services under that procedure category for which corresponding adjusted rates are on the higher end of the spectrum for the procedure category or where the provider expects that a majority of purchases of the services listed in the expanded display for that procedure category will be for the services for which corresponding adjusted rates are on the higher end of the spectrum for the procedure category. In exemplary embodiments, pricing tool 137 can be further configured to allow the provider user accessing service pricing page 700 to access each of physician price field 711a and facility price field 711b to input particular price values within these fields. For instance, based on a review of the pricing information provided within detailed pricing information section 708 for the services listed in the expanded display for a procedure category, a provider user may determine that, based on expected purchases of the services listed in the expanded display for that procedure category, certain price values will be more representative of the costs for providing the services listed in the expanded display.
As further indicated in the example screen shot illustrated in
In exemplary embodiments, the row entry for a particular procedure category can include a pricing value under additional fee column 714 that lists an additional fee amount that would be included in the price for offering any service listed in the expanded display for a procedure category for purchase via marketplace system 100. For example, such a fee may correspond to a negotiated or contracted commission fee for offering a service for purchase via the system (for example, a fixed percentage of the price for a service and/or a flat fee). As further illustrated in
In some exemplary embodiments, pricing tool 137 can be further configured to provide an option via user interface controls implemented within service pricing page 700 for a provider user that is accessing the service pricing page and has selected a medical specialty from drop-down menu 702 for which pricing tool 137 recognizes that the respective information records for services indicated as being commonly associated with the selected medical specialty within service pricing information database 114m include information records having an indication that the service is a primary service of a bundled set of services that is required to be performed at an outside facility to specify that the pricing information for the use of the outside facility included in service pricing page 700 should be populated based on the ASC pricing information maintained within service pricing information database 114m and cost adjustment information database 114n. For example, pricing tool 137 can be configured to, in response to a provider user making such a specification within service pricing page 700, such as by specifying a new facility within facility field 704c that is an ASC, dynamically repopulate the information displayed within locality adjustment section 704, recommended rate adjustment section 706, and detailed pricing information section 708 based on the ASC pricing information maintained within service pricing information database 114m and information maintained within cost adjustment information database 114n that corresponds to the location of the newly-specified ASC facility.
In exemplary embodiments, pricing tool 137 can be further configured to provide an option via user interface controls implemented within detailed pricing information section 708 for a provider user accessing service pricing page 700 to review and determine pricing for offering services via marketplace system 100 for a particular medical specialty selected from drop-down menu 702 to delete certain procedure categories and particular procedures from the detailed pricing information section of the service pricing page interface. Such an option may be useful for a provider user, for example, when the provider user is not planning to any of the services listed in the expanded display for a particular procedure category or any specific services that are listed as sub-procedures in the expanded display for a particular procedure category for purchase via marketplace system 100. In such exemplary embodiments, pricing tool 137 can be further configured to provide an option via user interface controls to review any procedure categories deleted by the provider user and reset detailed pricing information section 708 to revert to listing any deleted procedure categories.
As noted above and further illustrated in
In the present exemplary embodiment, pricing tool 137 can be configured to, in response to a provider user selecting “Email Prices” button 710a, provide user interface controls for allowing the user to specify an email address and send an electronic document that includes indications of the pricing information currently displayed within detailed pricing information section 708 of service pricing page 700 for the particular medical specialty presented selected by the user from drop-down menu 702 to the specified email address. Pricing tool 137 can be configured to, in response to the provider user specifying an email address and selecting the option to send a corresponding document via these user interface controls, generate such an electronic document (such as, for example, a Microsoft Excel document) and send the generated document to the specified email address. A provider user may wish to utilize this functionality, for example, to send the information currently displayed within detailed pricing information section 708 of service pricing page 700 to an email address utilized by the provider user or in association with the provider account for subsequently performing a review of this information without logging in to the provider account being used to access services provided by application server 116 via provider portal 130 or, alternatively, to send the information included in the document generated by pricing tool 137 to an email address utilized by a physician that would be performing services currently displayed within detailed pricing information section 708 of service pricing page 700 or an outside facility that would be used for performing such services for informational purposes and/or for approval of the relevant pricing information.
Finally, with reference to the present example, pricing tool 137 can be configured to, in response to a provider user selecting “Take Live” button 710c, automatically initiate, on behalf of the provider user, a service offering with procedure management service 133 to offer each of the services currently included within detailed pricing information section 708 of service pricing page 700 for the particular medical specialty presented selected by the user from drop-down menu 702 for purchase via server system 110 and establish the respective information record for the offered service within service offer database 114h in accordance with the information currently specified within the service pricing page for the service and any associated information maintained within data store 114 (such as, for example, the unique procedure identifier for the information record within available services database 114g for the service, the unique account identifier for the account information record within physician profile database 114b for the physician user will perform the service, a location at which the service will be performed, the unique account identifier for the account information record within the corresponding profile database of the provider for which payment for the service when purchased through the system is to be directed, a price for purchasing the service within marketplace system 100, etc.). In this manner, pricing tool 137 can provide a mechanism for a provider to offer a large number of services for purchase via marketplace system 100 by customer users registered with the system without having to perform full set of operations described above for accessing functionality provided by procedure management service 133 to offer each of the services individually.
In the present example, the anesthesia locality section includes an anesthesia location field 704e and an anesthesia location rate field 704f. The anesthesia location field 704e is for receiving and displaying an entry specifying the location at which the services indicated as being commonly associated with the selected medical specialty of general surgery within service pricing information database 114m would be performed, and the anesthesia location rate field 704f is configured to provide a rate adjustment factor for the pricing information included in detailed pricing information section 708 for the services indicated as being commonly associated with radiology. In exemplary embodiments, pricing tool 137 can be configured to derive an initial anesthesia location entry based on the location associated with physician affiliation(s) included in hospital system profile database 114d and include this derived physician location entry as a default value within anesthesia location field 704e. In other exemplary embodiments, and in the example screen shot illustrated in
In the present example, pricing tool 137 is further configured to allow the provider user accessing service pricing page 700 to proceed to enter text corresponding to a desired location within anesthesia location field 704e at which the services associated with the selected medical specialty would be performed. In this regard, pricing tool 137 may be configured to require that the text entered by the user in within anesthesia location field 704e correspond to a particular locality area for which corresponding anesthesia rate adjustments are maintained in cost adjustment information database 114n. In exemplary embodiments, pricing tool 137 can be configured to, in response to the provider user accessing within anesthesia location field 704e to specify a particular physician location, provide a list of suggested locations that correspond to designated locality areas for which anesthesia cost adjustment data is maintained in cost adjustment information database 114n and are determined to be similar to the text being entered by the user in anesthesia location field 704e from which the user can select a desired value for the location at which the services associated with the medical specialty selected from drop-down menu 702 would be performed. The list of suggested anesthesia locations provided by pricing tool 137 can further include an option for the user to select a standard, national anesthesia adjustment rate rather than a particular geographic location, which pricing can be configured to recognize as corresponding to a standard, national anesthesia conversion factor. In response to a specification of a new location within anesthesia location field 704e, pricing tool 137 can be configured to dynamically access the information pertaining to physician rate adjustments in geographic factors database 114n corresponding to the newly-specified physician location entry within anesthesia location field 704e and derive a corresponding geographic adjustment rate that is displayed as the current value within anesthesia location rate field 704f. In the present example, pricing tool 137 is also configured to allow the provider user to directly access anesthesia location rate field 704f and specify a desired value for the geographic adjustment rate that will override the particular geographic adjustment rate that is derived by pricing tool 137 based on the location entry within anesthesia location field 704e and displayed as the current value within anesthesia location rate field 704f The effect of such an entry being submitted within anesthesia rate field 704f will be described below with reference to detailed pricing information section 708.
With continued reference to the example screen shot illustrated in
More specifically, anesthesia rate adjustment field 706c is provided to allow the provider user accessing the functionality provided by pricing tool 137 via provider portal 130 to enter a percentage value by which anesthesia fees listed in detailed pricing information section 708 for the services indicated as being commonly associated with general surgery will be multiplied. In exemplary embodiments, pricing tool 137 can be configured to initially specify and display a default percentage value within anesthesia rate adjustment field 706c, which may be determined and set by a back end administrator of server system 110 based on budgetary considerations for typical providers. Such a default percentages value can be used in the initial calculations used to generate the initial pricing information that is displayed in detailed pricing information section 708 for anesthesia fees for the services indicated as being commonly associated with general surgery. Pricing tool 137 can be further configured to, in response to each instance of the provider user accessing rate adjustment section 706 to enter a new percentage value within anesthesia rate adjustment field 706c, re-calculate and update the pricing information for anesthesia fees that is displayed in detailed pricing information section 708 for the services indicated as being commonly associated with general surgery.
With continued reference to the example screen shot illustrated in
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In exemplary embodiments, pricing tool 137 can be further configured to provide an option via user interface controls implemented within service pricing page 700 for a provider user that is accessing the service pricing page 700 and has selected a medical specialty from drop-down menu 702 for which pricing tool 137 recognizes that the respective information records for services indicated as being commonly associated with the selected medical specialty within service pricing information database 114m include information records having an indication that the service is a primary service of a bundled set of services that a secondary service associated with the primary service in the bundled set is a pathology service to not include information and options pertaining to the associated pathology services and pathology pricing information within the service pricing page for the selected medical specialty. Pricing tool 137 can be configured to, in response to a provider user selecting this option within service pricing page 700 (for example, by de-selecting a checkbox), remove any information and options pertaining to the associated pathology services and pathology pricing information from the service pricing page for the selected medical specialty. For instance, upon a provider user selecting such an option within the example screen shot shown in
In exemplary embodiments, the functionality that is provided within provider portal 130 for users of hospital system accounts can further include a set of user interface controls implemented by service selling service 135 that can be accessed by a user of a hospital system account to sell prepaid purchases of services to a customer in-person by operating a client system located at, for example, a medical clinic being visited by the customer to access application server 116. In this regard, service selling service 135 may provide functionality allowing a user of a hospital system account to sell, in addition to services that are offered for purchase by the hospital within server system 100, services that are constructed by a user of a hospital system account, including bundled sets of services or one or more services and one or more products, in accordance with treatments specifications for the customer and instructions received from the customer (such as a selection of a particular facility or a particular affiliated physician for performing a particular service) through operation of the client system. Service selling service 135 may provide such functionality in manner similar to the functionality provided by procedure management service 133 discussed above for allowing a user of a hospital system account to establish a service offering to offer a healthcare service performed by affiliated physicians for purchase via server system 110. In this regard, service selling service 135 may also provide functionality for allowing the user of a hospital system account to perform such an in-person sale of a service to a customer in association with a customer account that is registered with server system 110 for the customer and, if the customer does not have a registered account, to perform registration session to register a customer account for the user with server system 110 based on information specified from the customer by providing functionality similar to the functionality provided by account management service 122 discussed above for customer registration sessions (as well as to register a respective account information record for a virtual money account for the customer within virtual money account database 114o in exemplary embodiments in which a virtual payment system is implemented within server system 110) and perform the in-person sale of the service in association with the newly-registered customer account.
In addition, service selling service 135 may also provide functionality similar to the functionality described above as being provided by purchasing service 126 for processing payment for such an in-person sale of a service to a customer (which may include, for exemplary embodiments in which a virtual payment system is implemented within server system 110, functionality corresponding to that implemented by purchasing service 126 to operate in conjunction with virtual payment system manager 170 to facilitate processing of payment for a purchase of a service within the virtual payment system). For example, service selling service 135 can be implemented to, upon processing the customer payment for the purchase of such a constructed service, generate a voucher within the user interface for the in-person purchased service that can be utilized by the customer to redeem the purchase, which may be presented within the user interface at the client system in a form that allows the user of the hospital system to print a copy of the voucher to provide to the customer.
Referring again to
Account management service 131 can be configured to access database server 112 to create the respective account information record for the pharmacy within pharmacy profile database 114e based on the information input by the user during the registration process. Account management service 131 can be further configured to generate the unique pharmacy account identifier for the created account information record, which may be used, for example, to index and reference the created account information record within database server 112. For any specified affiliated physician users or group practice or hospital affiliation codes submitted by the user, account management service 131 can be configured to include the unique pharmacy account identifier for the created account information record in the account information record for the physician that is maintained within physician profile database 114b for each specified affiliated physician user, in the account information record for the practice group that is maintained within practice group profile database 114c for each practice group corresponding to a submitted practice group affiliation code, and in the account information record for the hospital system that is maintained within hospital system profile database 114d for each hospital system corresponding to a submitted hospital affiliation code, as well as include the corresponding hospital system, group practice, and physician account identifiers within the account information record for the user within pharmacy profile database 114e. The created account information record can also be identified with a unique user name and protected by a password, which can be used by the pharmacy administrator to log into the associated physician account when accessing application server 116.
In exemplary embodiments in which a virtual payment system is implemented within server system 110, account management service 131 can be configured to, in response to a conducting a registration session with a user to register a pharmacy account for the user with server system 110, issue a notification to virtual payment system manager 170 to create a respective virtual money account for the pharmacy within the virtual payment system and provide the virtual payment system manager with corresponding information obtained during the registration session with the user for this purpose, such as an indication that the respective account information record to be created within the virtual money account database is for a pharmacy administrator that has registered with the server system and the unique account identifier generated for the respective account information record for the pharmacy account within pharmacy profile database 114c. Virtual payment system manager 170 can be configured to, in response to receiving such a notification, access database server 112 to create a respective account information record for a virtual money account for the pharmacy within virtual money account database 114o based on the corresponding registration information provided in conjunction with the notification in a manner similar to that which is described above for creating a respective account information record for a virtual money account for a physician user and then issue a notification of such to account management service 131 that includes the unique virtual money account identifier generated for the respective account information record for the pharmacy within the virtual money account database, and account management service 131 can be configured to, in response to receiving such a notification, access database server 131 to store the unique virtual money account identifier within the respective account information record for the user within pharmacy profile database 114c.
In exemplary embodiments, the user interface implemented by account management service 131 may be further configured to provide user interface controls for requesting authorization for payment of a predetermined fee to gain access to the ability to offer healthcare products for purchase within marketplace system 100. Such a fee may be, for example, a one-time charge or a periodic charge (such as a monthly, biannual, or annual fee). Account management service 131 can be configured to, upon an authorization and appropriate payment information being provided by the user, access a corresponding third-party payment servicing system and utilize the payment information to direct the payment servicing system to transfer the amount for the payment authorized by the user from the account servicer of the user to a financial account maintained by the providers of marketplace system 100. Alternatively, the user interface implemented by account management service 131 may be configured to provide user interface controls for receiving an activation code to gain access to the ability to offer healthcare products for purchase within marketplace system 100. In this regard, the respective account information record established for the pharmacy administrator within pharmacy profile database 114e can further include an account status that is managed by account management service 131 for the user indicating whether the pharmacy is presently provided with the ability to offer healthcare products for purchase within marketplace system 100.
Upon a user registering a pharmacy account with server system 110 and logging into the pharmacy account (for example, by accessing a login user interface element or a login screen within the user interface implemented by navigation and search service 124 to provide the user name and password associated with the account), the user may be directed to a pharmacy account page implemented by provider portal 130 that provides a set of user interface controls that can be accessed by the user to access functionality provided by product management service 134 to offer healthcare products for purchase by customer users registered with the system and to access various account management functions provided by account management service 131.
Upon the user indicating an intention to offer a healthcare product for purchase (for example, by selecting a “Offer Product” tab within the pharmacy account page implemented by provider portal 130), the user will be able to initiate a product offering with product management service 134 to offer a healthcare product for purchase via server system 110. Product management service 134 may be configured, for example, to implement a user interface that includes a series of pages with user interface controls accessible by the user to guide the user through the product offering process and prompt the user to input various types of information to be maintained by database server 112 within a respective information record that is established in association with the unique pharmacy account identifier for the pharmacy within product offer database 114j. For example, the user may be provided with menu options providing access to an alphabetical list of selectable prescription drugs and an alphabetical list of selectable medical supplies and, upon selecting one of the lists, the user can select a particular product from the selected list.
Upon the user selecting a particular product, product management service 134 can assist the user with offering the product for purchase and establish the respective information record for the offered product within product offer database 114j by populating the information record with the unique product identifier for the information record within available products database 114i for the selected product, the unique account identifier for the account information record for the pharmacy within pharmacy profile database 114e as the provider that is offering the product through the system, a payment amount to be transferred to the pharmacy for a purchase of the product as specified by user input received from the pharmacy administrator, a discounted price for purchasing the product within marketplace system 100 (which may be calculated, for example, by adding a negotiated commission fee to the payment amount specified by the pharmacy administrator), a regular price for the product when the product is purchased outside of the system, additional descriptive information that may be provided via input received from the pharmacy administrator, a product offer identifier, and any other suitable information (such as an indication that the product is required to be purchased in association with a prescription from a medical specialist). As discussed above, when a payment for an offered product is processed by purchasing service 126, if a prescription is required to purchase the offered product, a financial account maintained by the providers of marketplace system 100 may hold the payment amount to be transferred to the provider for which payment for the product is to be directed until an indication is received that a prescription has been submitted and verified for the purchased product. Similarly, when a payment for a product that is included within a bundled set is processed by purchasing service 126, a financial account maintained by the providers of marketplace system 100 may hold the payment amount to be transferred to the provider for which payment for the product is to be directed until an indication is received that the product has been provided by the pharmacy that is specified in service offer database 114h for providing the product. Purchasing service 126 can be also be configured to generate a respective information record for the completed purchase with corresponding information within transaction information database 114k, which may, in some exemplary embodiments, initially indicate that the purchase has not yet been redeemed with respect to a purchase of an individual product or with respect to each product that is included in a purchase of a bundled set, and generate a voucher for the customer user to use with respect to the purchased product to redeem the purchase by receiving the product from the pharmacy. Such a voucher can include a confirmation number or other redemption code for the purchase.
Upon the user indicating an intention to request processing of payment for a purchased product that has been provided (for example, by selecting a “Voucher Processing” tab within the pharmacy account page implemented by provider portal 130), the user will be able to initiate a voucher processing session with transaction processing service 136. In particular, transaction processing service 136 may be configured, for example, to implement a voucher history page within the user interface that presents information relevant to the pharmacy for a list of purchases of offered products for which the respective information record for the purchase that is maintained within transaction information database 114k includes the unique pharmacy account identifier for the pharmacy within pharmacy profile database 114e as the pharmacy that is designated as providing a product that is included the purchase (for example, a product included in a bundled set). The relevant information for each listed purchase may include, for example, the voucher confirmation number or redemption code, name and contact information for the customer user, a description of the product the pharmacy is designated as providing for the purchase, a purchase date, and a voucher redemption status. Such a voucher history page may also be accessed in association with the user account for the pharmacy to verify vouchers presented by customers requesting to have a product provided in association with a voucher.
The voucher history page can also provide a user interface element in association with each of the listed purchases for which the voucher redemption status for the product the pharmacy is designated as providing indicates the product has not been provided that is accessible by the pharmacy user to submit a verification to application server 116 that the pharmacy has provided the product for the customer user in accordance with the purchase. Transaction processing service 136 can be configured to, upon such a verification being submitted, initiate a transfer of the payment amount specified for the product provided by the pharmacy in product offer database 114j or service offer database 114h and held in the financial account maintained by the providers of marketplace system 100 to the financial account listed for receiving the payment amount for product that is specified in product offer database 114j or service offer database 114h. Alternatively, in exemplary embodiments in which a virtual payment system is implemented within server system 110, transaction processing service 136 can be configured to, upon such a verification being submitted, submit a notification to virtual payment system manager 170 that the purchased product has been delivered to the customer user to redeem the purchase in conjunction with the unique transaction identifier for the respective information record for the purchase of the product that is maintained within transaction information database 114k. Transaction processing service 136 can be configured to update the indication of whether the purchase has been redeemed with respect to that particular product and include the redemption date for that particular product in the information record for the purchase that is maintained within transaction information database 114k. In addition, transaction processing service 136 can further be configured to send electronic notifications to the customer user and the provider user for the purchased offer (as specified according to the corresponding information records within product offer database 114j, service offer database 114h, and/or transaction information database 114k), for example, by way of email utilizing the contact information specified in the respective account information records for the customer and the provider for the purchased offer.
Upon the user indicating an intention within the pharmacy account page implemented by provider portal 130 to access various account management functions, the pharmacy administrator can access various user interface elements provided by account management service 131 to, for example, manage pharmacy and payment or compensation information, manage information pertaining to products offered for purchase by the pharmacy, manage group practice, hospital, and physician affiliations, and view a history of transactions performed for products offered for purchase by and from the pharmacy within server system 110.
In exemplary embodiments in which a virtual payment system is implemented within server system 110, the various account management functions that are accessible by a logged-in pharmacy administrator through the user interface implemented by the account management service 131 can also include functions for allowing the pharmacy administrator to manage and view information pertaining to the respective virtual money account for the pharmacy within the virtual payment system, including information pertaining to the virtual funds that are transferred to the respective virtual money account for the pharmacy by virtual payment system manager 170 with regard to transactions conducted within marketplace system in relation to purchases of products being offered by the pharmacy or offered by another provider for which the respective information records for the offers product offer database 114j indicates payment for the offers when purchased through the system is to be directed to the pharmacy, manage and facilitate the disbursement of virtual funds within the respective virtual money account for the pharmacy with respect to an external financial account that is utilized by the pharmacy for such purposes, and perform various other functions with respect to transactions that are conducted within marketplace system that involve virtual funds within the respective virtual money account for the pharmacy or within the respective virtual money account for a customer user and presently allocated to use as payment for a purchase of an offered product for which the respective information record for the offer within product offer database 114j indicates payment for the offer when purchased through the system is to be directed to the pharmacy such as, for example, cancellations of and other modifications with respect to transactions and purchases that are conducted within marketplace system.
In general, account management service 131 can be configured to implement these functions for a pharmacy administrator by operating and interacting with virtual payment system manager 170 in substantially the same manner as described above for implementing corresponding account management functions for a physician user registered with server system 110 with respect to the virtual payment system, including, for example, the functions of generating periodic reports of all transactions conducted within the virtual payment system with respect to the virtual funds assigned to the virtual money account for the practice period for a particular period and handling requests for disbursals of virtual funds assigned to the respective virtual money account for the pharmacy. Likewise, in exemplary embodiments, virtual payment system manager 170 can also be configured to automatically perform periodic disbursals of all virtual funds assigned to the respective virtual money account for the pharmacy to the external financial account that is indicated as being used for purposes of receiving disbursements in the respective account information record for the pharmacy maintained within virtual money account database 114o in substantially the same manner as described above for performing such automatic periodic disbursals for respective virtual money accounts of physician users.
Referring again to
In the example illustrated in
In the present exemplary embodiment, virtual payment system manager 170 is shown in
More specifically, with respect to the various operations performed within the virtual payment system in the examples provided above, virtual account management module 171 can, for example, be configured to access virtual money account database 114o to create respective account information records for respective virtual money accounts of participants to transactions conducted within marketplace system 100 within the virtual payment system, access virtual money account database 114o to retrieve, maintain, perform modifications to respective information account records as necessary in response to participants that are logged-in to server system 110 accessing the account management functions provided by account management service 122 or account management service 131 to manage and view information pertaining to the respective virtual money accounts for the participants within the virtual payment system, and implement functionality for processing funding requests within the virtual payment system. Transaction tracking module 172 can, for example, be configured to dynamically perform updates to the accounting details pertaining to transactions conducted within the virtual payment system that are included in the respective account information records for the respective virtual money accounts for participants to transactions conducted within marketplace system 100 in response to such transactions being conducted, dynamically calculate and perform updates to the balance values that are included within the general information in the respective account information records for the respective virtual money accounts in response to transactions conducted within the virtual payment system, dynamically perform processing for handling virtual fund objects that have been created within the virtual money account based on promotional credits that have expired in response to such expirations occurring, and dynamically perform processing for reversing payment processing operations performed within the virtual payment system for purchases of offered services and products that have not been redeemed within expiration periods specified for such purchases in response to the end of such expiration periods being reached (which, for instance, may be performed in a manner that is substantially similar to the processing described in the examples provided above for processing cancellation requests submitted by customer users within the virtual money system). Communication module 173 can, for example, be configured to generate notifications and reports with respect to virtual money accounts managed and transactions conducted within the virtual payment system, transmit generated notifications and reports to corresponding components of customer portal 120 and provider portal 130, receive notifications and information from corresponding components of customer portal 120 and provider portal 130, and process such received notifications and information. Virtual fund creation and disbursement module 174 can, for example, be configured to implement functionality for creating or instantiating new virtual fund objects within respective account information records for virtual money accounts as needed for transactions conducted within the virtual payment system, processing disbursal requests within the virtual payment system (including functionality for deleting virtual fund objects), and performing automatic periodic disbursals for virtual money accounts within the virtual payment system. Virtual payment processing module 175 can, for example, be configured to implement functionality for performing operations for facilitating payment processing within the virtual payment system for purchases of offered services and products by customers users registered with server system 110 (including functionality for selecting virtual fund objects to use for facilitating payment processing, performing any necessary splitting of virtual fund objects, marking virtual fund objects as allocated to use as payment for purchases of offered services or products to place effective holds on virtual funds within the virtual payment system, and directing transfers of virtual fund objects between the respective account information records for participants to the purchase transactions), as well as to perform corresponding updates to the attributes defining the virtual fund objects within the respective account information records in response to performing such operations for facilitating payment processing within the virtual payment system. Adjustment processing module 176 can, for example, be configured to implement functionality for performing operations for processing cancellation requests, refund requests, and other modifications to purchases of offered services and products for which payment processing is handled within the virtual payment system, as well as to perform corresponding updates to the attributes defining the virtual fund objects within the respective account information records in response to performing such operations for processing cancellation requests, refund requests, and other modifications to purchases within the virtual payment system.
In exemplary embodiments disclosed herein, because certain healthcare information may be considered highly confidential, marketplace system 100 can be implemented to provide for a high-level of security for information transferred between client applications executing on client systems 142 and application server 116. For illustration, whenever applicable, marketplace system 100 (for example, for operations and functionalities) may be implemented to comply with requirements under the Health Insurance Portability and Accountability Act (HIPAA). For example, if certain type of information should not be accessible to a specific party (for example, a prescription product manufacturer or service provider) according to HIPAA requirements or other confidentiality concerns, system 100 can implement information-control or information-protection measures that ensure the specific party cannot access that type of information. As another example, to protect patient privacy, information transmitted over a computer or communication network, such as information transmitted between application server 116 and any client system 140 and electronic messages transmitted by server system 110, can be encrypted. In exemplary embodiments, system 100 can be HIPAA-validated to ensure privacy and comply with all requirements.
Aspects of exemplary embodiments of the present invention described herein can be implemented using one or more program modules and data storage units. As used herein, the term “modules”, “program modules”, “components”, “systems”, “tools”, “utilities”, and the like include routines, programs, objects, components, data structures, and instructions, or instructions sets, and so forth that perform particular tasks or implement particular abstract data types. As can be appreciated, the modules refer to computer-related entities that can be implemented as software, hardware, firmware and/or other suitable components that provide the described functionality, and which may be loaded into memory of a machine embodying an exemplary embodiment of the present invention. Aspects of the modules may be written in a variety of programming languages, such as C, C++, Java, etc. The functionality provided by modules used for aspects of exemplary embodiments described herein can be combined and/or further partitioned.
As used herein, the terms “data storage unit,” “data store”, “storage unit”, and the like can refer to any suitable memory device that may be used for storing data, including manual files, machine readable files, and databases. The modules and/or storage units can all be implemented and run on the same computing system (for example, the exemplary computer system illustrated in
In exemplary embodiments, the client applications utilized in exemplary embodiments of the present invention can be configured for incorporation within any suitable network computing environment as a plug-in, add-on, or extension. As used herein, the term “plug-in” can refer to a software application or module program, or one or more computer instructions, which may or may not be in communication with other software applications or modules, that interacts with a host application to provide specified functionality, and which may include any file, image, graphic, icon, audio, video, or any other attachment. In other exemplary embodiments, the client applications can be implemented as a standalone program that is run as a separate computer process, a portable application, a native component of an automated software testing tool, a part of a software bundle, or any other suitable implementation.
In the preceding description, for purposes of explanation, numerous specific details are set forth in order to provide a thorough understanding of the described exemplary embodiments. Nevertheless, one skilled in the art will appreciate that many other embodiments may be practiced without these specific details and structural, logical, and electrical changes may be made.
Some portions of the exemplary embodiments described above are presented in terms of algorithms and symbolic representations of operations on data bits within a processor-based system. The operations are those requiring physical manipulations of physical quantities. These quantities may take the form of electrical, magnetic, optical, or other physical signals capable of being stored, transferred, combined, compared, and otherwise manipulated, and are referred to, principally for reasons of common usage, as bits, values, elements, symbols, characters, terms, numbers, or the like. Nevertheless, it should be noted that all of these and similar terms are to be associated with the appropriate physical quantities and are merely convenient labels applied to these quantities. Unless specifically stated otherwise as apparent from the description, terms such as “executing” or “processing” or “computing” or “calculating” or “determining” or the like, may refer to the action and processes of a processor-based system, or similar electronic computing device, that manipulates and transforms data represented as physical quantities within the processor-based system's storage into other data similarly represented or other such information storage, transmission or display devices.
Exemplary embodiments of the present invention can be realized in hardware, software, or a combination of hardware and software. Exemplary embodiments can be realized in a centralized fashion in one computer system or in a distributed fashion where different elements are spread across several interconnected computer systems. Any kind of computer system—or other apparatus adapted for carrying out the methods described herein—is suited. A typical combination of hardware and software could be a general-purpose computer system with a computer program that, when being loaded and executed, controls the computer system such that it carries out the methods described herein.
Exemplary embodiments of the present invention can also be embedded in a computer program product, which comprises all the features enabling the implementation of the methods described herein, and which—when loaded in a computer system—is able to carry out these methods. Computer program means or computer program as used in the present invention indicates any expression, in any language, code or notation, of a set of instructions intended to cause a system having an information processing capability to perform a particular function either directly or after either or both of the following: (a) conversion to another language, code or, notation; and (b) reproduction in a different material form.
A computer system in which exemplary embodiments can be implemented may include, inter alia, one or more computers and at least a computer program product on a computer readable medium, allowing a computer system, to read data, instructions, messages or message packets, and other computer readable information from the computer readable medium. The computer readable medium may include non-volatile memory, such as ROM, Flash memory, Disk drive memory, CD-ROM, and other permanent storage. Additionally, a computer readable medium may include, for example, volatile storage such as RAM, buffers, cache memory, and network circuits. Furthermore, the computer readable medium may comprise computer readable information in a transitory state medium such as a network link and/or a network interface, including a wired network or a wireless network, that allow a computer system to read such computer readable information.
Exemplary computer system 600 can include a display interface 608 that forwards graphics, text, and other data from the communication infrastructure 602 (or from a frame buffer not shown) for display on a display unit 610. Computer system 600 also includes a main memory 606, which can be random access memory (RAM), and may also include a secondary memory 612. Secondary memory 612 may include, for example, a hard disk drive 614 and/or a removable storage drive 616, representing a floppy disk drive, a magnetic tape drive, an optical disk drive, etc. Removable storage drive 616 reads from and/or writes to a removable storage unit 618 in a manner well known to those having ordinary skill in the art. Removable storage unit 618, represents, for example, a floppy disk, magnetic tape, optical disk, etc. which is read by and written to by removable storage drive 616. As will be appreciated, removable storage unit 618 includes a computer usable storage medium having stored therein computer software and/or data.
In exemplary embodiments, secondary memory 612 may include other similar means for allowing computer programs or other instructions to be loaded into the computer system. Such means may include, for example, a removable storage unit 622 and an interface 620. Examples of such may include a program cartridge and cartridge interface (such as that found in video game devices), a removable memory chip (such as an EPROM, or PROM) and associated socket, and other removable storage units 622 and interfaces 620 which allow software and data to be transferred from the removable storage unit 622 to computer system 600.
Computer system 600 may also include a communications interface 624. Communications interface 624 allows software and data to be transferred between the computer system and external devices. Examples of communications interface 624 may include a modem, a network interface (such as an Ethernet card), a communications port, a PCMCIA slot and card, etc. Software and data transferred via communications interface 624 are in the form of signals which may be, for example, electronic, electromagnetic, optical, or other signals capable of being received by communications interface 624. These signals are provided to communications interface 624 via a communications path (that is, channel) 626. Channel 626 carries signals and may be implemented using wire or cable, fiber optics, a phone line, a cellular phone link, an RF link, and/or other communications channels.
In this document, the terms “computer program medium,” “computer usable medium,” and “computer readable medium” are used to generally refer to media such as main memory 606 and secondary memory 612, removable storage drive 616, a hard disk installed in hard disk drive 614, and signals. These computer program products are means for providing software to the computer system. The computer readable medium allows the computer system to read data, instructions, messages or message packets, and other computer readable information from the computer readable medium. The computer readable medium, for example, may include non-volatile memory, such as Floppy, ROM, Flash memory, Disk drive memory, CD-ROM, and other permanent storage. It can be used, for example, to transport information, such as data and computer instructions, between computer systems. Furthermore, the computer readable medium may comprise computer readable information in a transitory state medium such as a network link and/or a network interface including a wired network or a wireless network that allow a computer to read such computer readable information.
Computer programs (also called computer control logic) are stored in main memory 606 and/or secondary memory 612. Computer programs may also be received via communications interface 624. Such computer programs, when executed, can enable the computer system to perform the features of exemplary embodiments of the present invention as discussed herein. In particular, the computer programs, when executed, enable processor 604 to perform the features of computer system 600. Accordingly, such computer programs represent controllers of the computer system.
While the invention has been described in detail with reference to exemplary embodiments, it will be understood by those skilled in the art that various changes and alternations may be made and equivalents may be substituted for elements thereof without departing from the scope of the invention as defined by the appended claims. In addition, many modifications may be made to adapt a particular application or material to the teachings of the invention without departing from the essential scope thereof.
Variations described for exemplary embodiments of the present invention can be realized in any combination desirable for each particular application. Thus particular limitations, and/or embodiment enhancements described herein, which may have particular limitations need be implemented in methods, systems, and/or apparatuses including one or more concepts describe with relation to exemplary embodiments of the present invention.
Therefore, it is intended that the invention not be limited to the particular embodiments disclosed as the best mode contemplated for carrying out this invention, but that the invention will include all embodiments falling within the scope of the present application as set forth in the following claims, wherein reference to an element in the singular, such as by use of the article “a” or “an” is not intended to mean “one and only one” unless specifically so stated, but rather “one or more.” Moreover, no claim element is to be construed under the provisions of 35 U.S.C. §112, sixth paragraph, unless the element is expressly recited using the phrase “means for” or “step for.” These following claims should be construed to maintain the proper protection for the present invention.
Claims
1. A method for facilitating multi-staged exchanges of value for purchases of bundled sets of services and/or products using virtual funds managed within a virtual payment system, the method comprising:
- storing, in a data storage system, a virtual money account database comprising a plurality of account information records respectively associated with a plurality of participants in which the respective account information record for each participant maintains a record of virtual funds held within a respective virtual money account for the participant and having a balance that corresponds to a monetary value of actual currency held within a financial account associated with a provider of the virtual payment system;
- in response to receiving an indication of a purchase by a customer participant of the plurality of participants of an offer for a bundled set that includes a first service and at least one product or additional service each provided by a corresponding provider, accessing the virtual money account database to record an indication within the respective account information record for the customer participant of a first amount of the virtual funds held within the respective virtual money account for the customer participant that corresponds to a purchase price specified in actual currency for the bundled set being allocated to the purchase by the customer participant;
- in response to receiving a notification that the first service of the bundled set has been provided to the customer participant by the corresponding provider for the first service, accessing the virtual money account database to transfer a quantity of virtual funds that corresponds to a payment amount specified in actual currency for the first service of the bundled set from the first amount of the virtual funds held within the respective virtual money account for the customer participant to a respective virtual money account for a corresponding participant of the plurality of participants that is specified to receive payment for the first service by: recording a deduction within the account information record respectively associated with the customer participant of the quantity of virtual funds that corresponds to the payment amount specified for the first service from the first amount of virtual funds held within the respective virtual money account for the customer participant; and recording an credit within the account information record respectively associated with the participant that is specified to receive payment for the first service for the quantity of virtual funds that corresponds to the payment amount specified for the first service in the record of virtual funds held within the respective virtual money account for the participant that is specified to receive payment for the first service; and
- for each of the at least one product or additional service of the bundled set, in response to receiving a notification that the product or service has been provided by the corresponding provider for the product or service, accessing the virtual money account database to transfer a quantity of virtual funds that corresponds to a payment amount specified in actual currency for the product or service from the first amount of the virtual funds held within the respective virtual money account for the customer participant to a respective virtual money account for a corresponding participant of the plurality of participants that is specified to receive payment for the product or additional service by: recording a deduction within the account information record respectively associated with the customer participant of the quantity of virtual funds that corresponds to the payment amount specified for the product or service from the first amount of virtual funds held within the respective virtual money account for the customer participant; and recording an credit within the account information record respectively associated with the participant that is specified to receive payment for the product or service for the quantity of virtual funds that corresponds to the payment amount specified for the product or service in the record of virtual funds held within the respective virtual money account for the participant that is specified to receive payment for the product or service.
2. The method of claim 1, wherein the record of virtual funds held within the respective virtual money account for each participant that is maintained within the respective account information record associated with the participant includes a container of virtual fund objects, wherein each virtual fund object included in the container of the respective account information record for each participant represents a corresponding amount of the virtual funds held within the respective virtual money account for the participant, wherein each virtual fund object included in the container of the respective account information record for each participant is defined by a plurality of attributes maintained within the virtual fund object including a value of the corresponding amount of virtual funds represented by the virtual fund object and a source based on which the virtual funds represented by the virtual fund object were created.
3. The method of claim 2, further comprising, in response to the customer participant registering an account with the provider of the virtual payment system in association with a promotion offered by the provider of the virtual payment system, creating the respective virtual money account for the customer participant by establishing the respective virtual money account associated with the customer participant within the virtual money account database, instantiating a virtual fund object within the container of the respective account information record for the customer participant for which, in the plurality of attributes maintained within the virtual fund object, the value is set to an amount of virtual funds corresponding to a monetary value of actual currency specified for the promotion and the source is set to indicate the promotion, and instantiating a virtual fund object within the container of a respective account information record associated with the provider of the virtual payment system for which, in the plurality of attributes maintained within the virtual fund object, the value is set as a negative amount of virtual funds corresponding to the monetary value of actual currency specified for the promotion and the source is set to indicate the promotion.
4. The method of claim 2, further comprising, in response to receiving an indication of the offer for the bundled set being selected by the customer participant to purchase and purchase information for the customer participant specifying a funding source for purchasing the offer for the bundled set, if the specified funding source is external to the virtual money system, issuing a request to the specified funding source for an amount of actual currency corresponding to the purchase price for the bundled set and, upon the requested amount of actual currency corresponding to the purchase price being obtained from the specified funding source in response to the request, receiving the obtained amount of actual currency within the financial account associated with a provider of the virtual payment system.
5. The method of claim 4, wherein accessing the virtual money account database to record the indication within the respective account information record for the customer participant of the first amount that corresponds to the purchase price specified for the bundled set comprises instantiating a virtual fund object for the first service of the bundled set within the container of the respective account information record for the customer participant for which, in the plurality of attributes maintained within the virtual fund object, the value is set to correspond to the payment amount specified for the first service, the source is set to indicate the specified funding source, and an indication is included that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the first service, and instantiating a respective virtual fund object for each product and additional service of the bundled set within the container of the respective account information record for the customer participant for which, in the plurality of attributes maintained within the virtual fund object, the value is set to correspond to the payment amount specified for the product or service, the source is set to indicate the specified funding source, and an indication is included that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the product or service.
6. The method of claim 5, wherein, if the specified funding source is external to the virtual money system and if the purchase information received for the customer participant specifies a discount that is associated with the offer for the bundled set, the amount of actual currency corresponding to the purchase price for the bundled set for which the request is issued to the specified funding source is equal to an amount that results from subtracting a value specified for the discount from the purchase price, and instantiating the virtual fund object for the first service of the bundled set within the container of the respective account information record for the customer participant comprises instantiating a first virtual fund object and a second a first virtual fund object within the container of the respective account information record for the customer participant for which, in the plurality of attributes maintained within the first virtual fund object, the value is set to correspond to an amount that results from subtracting the value specified for the discount from the payment amount specified for the first service, the source is set to indicate the specified funding source, and an indication is included that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the first service and, in the plurality of attributes maintained within the second virtual fund object, the value is set to correspond to the value specified for the discount, the source is set to indicate the discount, and an indication is included that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the first service.
7. The method of claim 5, wherein, if the purchase price specified for the bundled set includes a facility fee for a use of a facility to provide the first service, accessing the virtual money account database to record the indication within the respective account information record for the customer participant of the first amount that corresponds to the purchase price specified for the bundled set further comprises instantiating a virtual fund object for the facility fee within the container of the respective account information record for the customer participant for which, in the plurality of attributes maintained within the virtual fund object, the value is set to correspond to the facility fee, the source is set to indicate the specified funding source, and an indication is included that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the facility fee.
8. The method of claim 5, wherein, if the purchase price specified for the bundled set includes a commission fee that is to be collected by the provider of the virtual payment system, accessing the virtual money account database to record the indication within the respective account information record for the customer participant of the first amount that corresponds to the purchase price specified for the bundled set further comprises instantiating a virtual fund object for the commission fee within the container of the respective account information record for the customer participant for which, in the plurality of attributes maintained within the virtual fund object, the value is set to correspond to the commission fee, the source is set to indicate the specified funding source, and an indication is included that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the commission fee.
9. The method of claim 7, further comprising, in response to receiving a notification of a cancellation request submitted with respect to the first service of the bundled set for the customer participant prior to receiving any notification that the first service of the bundled set has been provided to the customer participant by the corresponding provider for the first service:
- accessing the virtual money account database to identify each virtual fund object within the container of the respective account information record for the customer participant for which the plurality of attributes maintained within the virtual fund object include an indication that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the first service, modify each identified virtual fund object for which the source included in the plurality of attributes is not indicated to be a discount that is associated with the offer for the bundled set to replace the indication included in the plurality of attributes that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the first service with an indication that the corresponding virtual funds represented by the virtual fund object are presently available to use for purchases by the customer participant, and delete each identified virtual fund object for which the source included in the plurality of attributes is indicated to be a discount that is associated with the offer for the bundled set from the container of the respective account information record for the customer participant; and
- if the purchase price specified for the bundled set includes a facility fee, accessing the virtual money account database to identify each virtual fund object within the container of the respective account information record for the customer participant for which the plurality of attributes maintained within the virtual fund object include an indication that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the facility fee and modify each identified virtual fund object to replace the indication included in the plurality of attributes that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the facility fee with an indication that the corresponding virtual funds represented by the virtual fund object are presently available to use for purchases by the customer participant.
10. The method of claim 8, further comprising, in response to receiving a notification of a cancellation request submitted with respect to the purchase of the bundled set prior to receiving any notification that any service or product of the bundled set has been provided to the customer participant by the corresponding provider for the service or product of the bundled set:
- accessing the virtual money account database to identify each virtual fund object within the container of the respective account information record for the customer participant for which the plurality of attributes maintained within the virtual fund object include an indication that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for any service or product of the bundled set, modify each identified virtual fund object for which the source included in the plurality of attributes is not indicated to be a discount that is associated with the offer for the bundled set to replace the indication included in the plurality of attributes that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the service or product with an indication that the corresponding virtual funds represented by the virtual fund object are presently available to use for purchases by the customer participant, and delete each identified virtual fund object for which the source included in the plurality of attributes is indicated to be a discount that is associated with the offer for the bundled set from the container of the respective account information record for the customer participant; and
- if the purchase price specified for the bundled set includes a commission fee, accessing the virtual money account database to identify each virtual fund object within the container of the respective account information record for the customer participant for which the plurality of attributes maintained within the virtual fund object include an indication that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the commission fee and modify each identified virtual fund object to replace the indication included in the plurality of attributes that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the commission fee with an indication that the corresponding virtual funds represented by the virtual fund object are presently available to use for purchases by the customer participant.
11. The method of claim 2, further comprising, in response to receiving a notification of disbursal request submitted by the customer participant with respect to a virtual fund object included within the container of the respective account information record for the customer participant for which the plurality of attributes maintained within the virtual fund object include an indication that the corresponding virtual funds represented by the virtual fund object are presently available to use for purchases by the customer participant:
- if the source included in the plurality of attributes is not indicated to be a promotion offered by the provider of the virtual payment system, accessing a servicer for the financial account associated with the provider of the virtual payment system to direct a disbursement of an amount of actual currency corresponding to the value included in the plurality of attributes from the financial account associated with the provider of the virtual payment system to the source included in the plurality of attributes, and accessing the virtual money account database to delete the virtual fund object from the container of the respective account information record for the customer participant.
12. The method of claim 7, wherein transferring the quantity of virtual funds that corresponds to the payment amount specified for the first service of the bundled set from the virtual funds held within the respective virtual money account for the customer participant to the respective virtual money account for the corresponding participant that is specified to receive payment for the first service comprises:
- identifying each virtual fund object within the container of the respective account information record for the customer participant for which the plurality of attributes maintained within the virtual fund object include an indication that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the first service, moving each identified virtual fund object from the container of the respective account information record for the customer participant to the container of the respective account information record for the corresponding participant that is specified to receive payment for the first service, modifying each identified virtual fund object to replace the indication included in the plurality of attributes that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the first service with an indication that the corresponding virtual funds represented by the virtual fund object have been transferred as payment for the first service of the bundled set, and modifying each identified virtual fund object for which the source included in the plurality of attributes is indicated to be a discount that is associated with the offer for the bundled set to set the value included in the plurality of attributes maintained within the virtual fund object to zero; and
- if the purchase price specified for the bundled set includes a facility fee for a use of a facility to provide the first service, identifying each virtual fund object within the container of the respective account information record for the customer participant for which the plurality of attributes maintained within the virtual fund object include an indication that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the facility fee, moving each identified virtual fund object from the container of the respective account information record for the customer participant to the container of a respective account information record for a corresponding participant that is specified to receive payment for the use of the facility, and modifying each identified virtual fund object to replace the indication included in the plurality of attributes that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the facility fee with an indication that the corresponding virtual funds represented by the virtual fund object have been transferred as payment for the use of the facility in association with the first service of the bundled set.
13. The method of claim 5, wherein transferring the quantity of virtual funds that corresponds to the payment amount specified for any product or additional service of the bundled set from the virtual funds held within the respective virtual money account for the customer participant to the respective virtual money account for the corresponding participant that is specified to receive payment for the product or additional service comprises:
- identifying each virtual fund object within the container of the respective account information record for the customer participant for which the plurality of attributes maintained within the virtual fund object include an indication that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the product or additional service, moving each identified virtual fund object from the container of the respective account information record for the customer participant to the container of the respective account information record for the corresponding participant that is specified to receive payment for the product or additional service, and modifying each identified virtual fund object to replace the indication included in the plurality of attributes that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the product or additional service with an indication that the corresponding virtual funds represented by the virtual fund object have been transferred as payment for the product or additional service of the bundled set.
14. The method of claim 8, further comprising, in response to receiving notifications that the first service and each product and additional service of the bundled set have been provided to the customer participant by the corresponding providers for the first service and each product or additional service of the bundled set, if the purchase price specified for the bundled set includes a commission fee that is to be collected by the provider of the virtual payment system:
- accessing the virtual money account database to identify each virtual fund object within the container of the respective account information record for the customer participant for which the plurality of attributes maintained within the virtual fund object include an indication that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the commission fee, move each identified virtual fund object from the container of the respective account information record for the customer participant to the container of a respective account information record associated with the provider of the virtual payment system, and modify each identified virtual fund object to replace the indication included in the plurality of attributes that the corresponding virtual funds represented by the virtual fund object are presently allocated to use as payment for the commission fee with an indication that the corresponding virtual funds represented by the virtual fund object have been transferred as payment for the commission fee in association with the bundled set;
- recording a deduction within the account information record respectively associated with the customer participant of a quantity of virtual funds that corresponds to the commission fee from the first amount of virtual funds held within the respective virtual money account for the customer participant; and
- recording an credit within the account information record respectively associated with the provider of the virtual payment system for the quantity of virtual funds that corresponds to the commission fee in the record of virtual funds held within the respective virtual money account for the provider of the virtual payment system.
15. The method of claim 1, wherein, for each product of the bundled set, if the offer for the bundled set specifies that a prescription is required to purchase the product, the notification that the product has been provided by the corresponding provider for the product comprises a confirmation of receipt of a corresponding prescription document, and wherein, for each product of the bundled set, if the offer for the bundled set does not specify that a prescription is required to purchase the product, the notification that the product has been provided by the corresponding provider for the product comprises the indication of the purchase by the customer participant of the offer for the bundled set.
16. The method of claim 2, further comprising, in response to receiving a notification of disbursal request submitted by the corresponding participant that is specified to receive payment for any of the first service and any product or additional service of the bundled set with respect to one or more virtual fund objects included within the container of the respective account information record associated with the corresponding participant:
- if an aggregate sum of the values of the corresponding amounts of virtual funds included in the plurality of attributes maintained within the one or more virtual fund objects is less than zero or if an aggregate sum of the values of the corresponding amounts of virtual funds included in the plurality of attributes maintained within each virtual fund object included in the container of the respective account information record associated with the corresponding participant that is not one of the one or more virtual fund objects is less than zero, declining the disbursal request; and
- if the aggregate sum of the values of the corresponding amounts of virtual funds included in the plurality of attributes maintained within the one or more virtual fund objects is greater than zero and the aggregate sum of the values of the corresponding amounts of virtual funds included in the plurality of attributes maintained within each virtual fund object included in the container of the respective account information record associated with the corresponding participant that is not one of the one or more virtual fund objects is not less than zero, accessing a servicer for the financial account associated with the provider of the virtual payment system to direct a disbursement of an amount of actual currency corresponding to the aggregate sum of the values of the corresponding amounts of virtual funds included in the plurality of attributes maintained within the one or more virtual fund objects from the financial account associated with the provider of the virtual payment system to a financial account that is specified for the corresponding participant, and accessing the virtual money account database to delete the one or more virtual fund objects from the container of the respective account information record for the corresponding participant.
17. The method of claim 2, further comprising periodically accessing the virtual money account database to perform an automatic disbursal of the virtual funds held within the respective virtual money account for each corresponding participant that is specified to receive payment for the first service of the bundled set or any product or additional service of the bundled set by:
- if, for all virtual fund objects included the container of the respective account information record associated with the corresponding participant, the aggregate sum of the values of the corresponding amounts of virtual funds included in the plurality of attributes maintained within the virtual fund objects is greater than zero, accessing a servicer for the financial account associated with the provider of the virtual payment system to direct a disbursement of an amount of actual currency corresponding to the aggregate sum from the financial account associated with the provider of the virtual payment system to a financial account that is specified for the corresponding participant, and accessing the virtual money account database to delete each virtual fund object from the container of the respective account information record for the corresponding participant.
18. The method of claim 12, further comprising, in response to receiving a notification of a refund request submitted with respect to the first service, any product, or any additional service of the bundled set for the customer participant subsequently to receiving a notification that the first service, product, or additional service of the bundled set has been provided to the customer participant by the corresponding provider for the first service, product, or additional service, accessing the virtual money account database to:
- identify each virtual fund object within the container of the respective account information record for the corresponding participant that is specified to receive payment for the first service, product, or additional service for which the plurality of attributes maintained within the virtual fund object include an indication that the corresponding virtual funds represented by the virtual fund object have been transferred as payment for the first service, product, or additional service of the bundled set, move each identified virtual fund object from the container of the respective account information record for the corresponding participant to the container of the respective account information record for the customer participant, modify each identified virtual fund object for which the source included in the plurality of attributes is not indicated to be a discount that is associated with the offer for the bundled set to replace the indication included in the plurality of attributes that the corresponding virtual funds represented by the virtual fund object have been transferred as payment for the first service, product, or additional service of the bundled set with an indication that the corresponding virtual funds represented by the virtual fund object are presently available to use for purchases by the customer participant, and delete each identified virtual fund object for which the source included in the plurality of attributes is indicated to be a discount that is associated with the offer for the bundled set from the container of the respective account information record for the customer participant;
- for each virtual fund object that has, to process a disbursal for the respective virtual money account for the corresponding participant that is specified to receive payment for the first service, product, or additional service, been deleted from the container of the respective account information record for the corresponding participant for which the plurality of attributes maintained within the virtual fund object included an indication that the corresponding virtual funds represented by the virtual fund object have been transferred as payment for the first service, product, or additional service of the bundled set, instantiating a first new virtual fund object within the container of the respective account information record for the customer participant for which, in the plurality of attributes maintained within the first new virtual fund object, the value is set to match the value that was set in the plurality of attributes maintained within the deleted virtual fund object and the source is set to match the source that was set in the plurality of attributes maintained within the deleted virtual fund object, and instantiating a second new virtual fund object within the container of the respective account information record for the corresponding participant for which, in the plurality of attributes maintained within the second new virtual fund object, the value is set as a negative amount of virtual funds corresponding to the value that was set in the plurality of attributes maintained within the deleted virtual fund object and the source is set to indicate a financial account that is specified for the corresponding participant.
19. The method of claim 18, further comprising, in response to receiving a notification of a refund request submitted with respect to the first service of the bundled set for the customer participant subsequently to receiving a notification that the first service of the bundled set has been provided to the customer participant by the corresponding provider for the first service, if the purchase price specified for the bundled set includes a facility fee, accessing the virtual money account database to:
- identify each virtual fund object within the container of the respective account information record for the corresponding participant that is specified to receive payment for the use of the facility in association with the first service of the bundled set for which the plurality of attributes maintained within the virtual fund object include an indication that the corresponding virtual funds represented by the virtual fund object have been transferred as payment for the use of the facility in association with the first service of the bundled set, move each identified virtual fund object from the container of the respective account information record for the corresponding participant to the container of the respective account information record for the customer participant, and modify each identified virtual fund object to replace the indication included in the plurality of attributes that the corresponding virtual funds represented by the virtual fund object have been transferred as payment for the use of the facility in association with the first service of the bundled set with an indication that the corresponding virtual funds represented by the virtual fund object are presently available to use for purchases by the customer participant;
- for each virtual fund object that has, to process a disbursal for the respective virtual money account for the corresponding participant that is specified to receive payment for the use of the facility in association with the first service of the bundled set, been deleted from the container of the respective account information record for the corresponding participant for which the plurality of attributes maintained within the virtual fund object included an indication that the corresponding virtual funds represented by the virtual fund object have been transferred as payment for the use of the facility in association with the first service of the bundled set, instantiating a first new virtual fund object within the container of the respective account information record for the customer participant for which, in the plurality of attributes maintained within the first new virtual fund object, the value is set to match the value that was set in the plurality of attributes maintained within the deleted virtual fund object and the source is set to match the source that was set in the plurality of attributes maintained within the deleted virtual fund object, and instantiating a second new virtual fund object within the container of the respective account information record for the corresponding participant for which, in the plurality of attributes maintained within the second new virtual fund object, the value is set as a negative amount of virtual funds corresponding to the value that was set in the plurality of attributes maintained within the deleted virtual fund object and the source is set to indicate a financial account that is specified for the corresponding participant.
20. A virtual payment system for facilitating multi-staged exchanges of value for purchases of bundled sets of services and/or products using virtual funds, the system comprising:
- an application server providing a network service;
- a plurality of client systems configured to communicatively couple to the application server via a network to access the network service; and
- a data storage system storing a virtual money account database comprising a plurality of account information records respectively associated with a plurality of participants in which the respective account information record for each participant maintains a record of virtual funds held within a respective virtual money account for the participant and having a balance that corresponds to a monetary value of actual currency held within a financial account associated with a provider of the virtual payment system, and
- wherein the network service is operable to:
- in response to being accessed by a user through operation of one of the client systems on behalf of a customer participant of the plurality of participants to purchase an offer for a bundled set that includes a first service and at least one product or additional service each provided by a corresponding provider, access the virtual money account database to record an indication within the respective account information record for the customer participant of a first amount of the virtual funds held within the respective virtual money account for the customer participant that corresponds to a purchase price specified in actual currency for the bundled set being allocated to the purchase by the customer participant;
- in response to receiving a confirmation submitted by a user accessing the network service through operation of one of the client systems that the first service of the bundled set has been provided to the customer participant by the corresponding provider for the first service, access the virtual money account database to transfer a quantity of virtual funds that corresponds to a payment amount specified in actual currency for the first service of the bundled set from the first amount of the virtual funds held within the respective virtual money account for the customer participant to a respective virtual money account for a corresponding participant of the plurality of participants that is specified to receive payment for the first service by: recording a deduction within the account information record respectively associated with the customer participant of the quantity of virtual funds that corresponds to the payment amount specified for the first service from the first amount of virtual funds held within the respective virtual money account for the customer participant; and recording an credit within the account information record respectively associated with the participant that is specified to receive payment for the first service for the quantity of virtual funds that corresponds to the payment amount specified for the first service in the record of virtual funds held within the respective virtual money account for the participant that is specified to receive payment for the first service; and
- for each of the at least one product or additional service of the bundled set, in response to receiving a confirmation submitted by a user accessing the network service through operation of one of the client systems that the product or service has been provided by the corresponding provider for the product or service, access the virtual money account database to transfer a quantity of virtual funds that corresponds to a payment amount specified in actual currency for the product or service from the first amount of the virtual funds held within the respective virtual money account for the customer participant to a respective virtual money account for a corresponding participant of the plurality of participants that is specified to receive payment for the product or additional service by: recording a deduction within the account information record respectively associated with the customer participant of the quantity of virtual funds that corresponds to the payment amount specified for the product or service from the first amount of virtual funds held within the respective virtual money account for the customer participant; and recording an credit within the account information record respectively associated with the participant that is specified to receive payment for the product or service for the quantity of virtual funds that corresponds to the payment amount specified for the product or service in the record of virtual funds held within the respective virtual money account for the participant that is specified to receive payment for the product or service.
21. An apparatus for facilitating multi-staged exchanges of value for payment for purchases of healthcare services offered by healthcare service providers using virtual funds managed within a virtual payment system, the apparatus comprising:
- an application server providing a network service that is accessible through a plurality of client systems communicatively coupled to the application server via a network; and
- a data storage system storing a plurality of service offer information records respectively associated with a plurality of service offers and a virtual money account database comprising a plurality of account information records respectively associated with a plurality of participants, the plurality of service offers including at least one service offer for a bundled set of healthcare services, the respective account information record for each participant maintaining a record of virtual funds that are held within a respective virtual money account for the participant and have a balance that corresponds to a monetary value of actual currency held within a financial account associated with a provider of the virtual payment system, and
- wherein the network service is operable to:
- upon processing a purchase of a selected service offer from the plurality of service offers by a customer participant of the plurality of participants accessing the network service via one of the client systems, access the virtual money account database to record an indication within the respective account information record for the customer participant of a first amount of the virtual funds held within the respective virtual money account for the customer participant that corresponds to a purchase price specified in actual currency for the selected service offer being allocated to the purchase by the customer participant; and
- for each healthcare service of the selected service offer, in response to receiving a notification that the healthcare service has been provided to the customer participant by a corresponding provider specified for the healthcare service, accessing the virtual money account database to transfer a quantity of virtual funds that corresponds to a payment amount specified in actual currency for the healthcare service from the first amount of the virtual funds held within the respective virtual money account for the customer participant to a respective virtual money account for a corresponding participant of the plurality of participants that is specified to receive payment for the healthcare service by: recording a deduction within the account information record respectively associated with the customer participant of the quantity of virtual funds that corresponds to the payment amount specified for the healthcare service from the first amount of virtual funds held within the respective virtual money account for the customer participant; and recording an credit within the account information record respectively associated with the participant that is specified to receive payment for the healthcare service for the quantity of virtual funds that corresponds to the payment amount specified for the healthcare service in the record of virtual funds held within the respective virtual money account for the participant that is specified to receive payment for the healthcare service.
Type: Application
Filed: Feb 26, 2016
Publication Date: Sep 1, 2016
Inventors: Paul J. KETCHEL, III (Nashville, TN), Ani OSBORNE (Nashville, TN), Kar MARTIROSYAN (Nashville, TN), Daniel SCHMIDT (Albany, CA)
Application Number: 15/055,076
