Systems and methods for managing a storage location associated with an exchange-traded fund of a physical commodity
A system and computer-implemented method for managing storage locations storing a physical commodity or physical commodities. According to an embodiment of the present invention, the method includes receiving data associated with the physical commodity such that the data includes an order of a specific number of lots of the physical commodity. The method also includes tracking one or more lots of the physical commodity stored in the storage location based on the specific number of the lots. The method further includes transforming the order into fractional shares based on the tracked one or more lots of the physical commodity and a geographic premium associated with the storage location.
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This application claims the benefit of U.S. Provisional Patent Application No. 61/405,276 filed Oct. 21, 2010, the entire disclosure of which is hereby incorporated herein by reference and also claims the benefit of U.S. Provisional Patent Application No. 61/425,148 filed Dec. 20, 2010, the entire disclosure of which is hereby incorporated herein by reference.
FIELD OF THE INVENTIONThe present invention relates generally to a method and system for managing a storage location for the physical commodity, and more particularly to a method and system for transforming data related to a physical commodity stored in a multiple storage locations into physical commodity-based exchange-traded funds (ETFs) for use in an investment product.
BACKGROUND OF THE INVENTIONIndustrial demand for physical commodities is expected to escalate as emerging economies continue to grow. Generally, commodities used in commerce and industry are produced in locations that are different from locations at which they are consumed. These commodities therefore are subject to being transported from the production locations via the shipping locations to the consumption locations. This transportation requirement causes the cost of commodities, in each location, to be affected by the cost of insurance and storage of that location and the cost of freight from and/to other locations. Together with the above, localized differences in supply and demand of a commodity will affect the price at which that commodity is traded in each location. Also, the time required for transportation and the complexity of the logistics involved in transportation will affect the cost of commodities in a particular location.
A great mass and correspondingly large volume of physical commodities that carry a locational premium are generally needed to achieve a size/amount that is worth trading via an ETF if compared to precious metals, which are generally more expensive for a comparable mass and volume. So, the amount, expressed in weight, of such physical commodities that carry a locational premium represented by an ETF is larger, heavier and more difficult to transport and store in a storage location such as a warehouse, as compared with precious metals. Thus, it is noted that the locational/geographical premium of such a physical commodity, that is valued in large physical quantities, a function of the time, expense and logistical challenges of transportation due to the fact that the commodity is heavy and difficult to move around, and in certain cases can be damaged through poor handling or is otherwise perishable. Generally, the physical commodity is produced in one location, shipped to a storage location such as a warehouse, and then is later moved to a new storage location where it is actually going to be processed or utilized (i.e. the processing or manufacturing or consumption region). The value of the physical commodity might be much lower in a place where it is produced, mined or refined, which tends to be far away from places where it is actually being put into use in processing or manufacturing facilities, or where it may be consumed If a storage location full of the same physical commodity is located in or near a processing or manufacturing or consumption region, it is significantly more valuable to the end user due to the relative ease with which the commodity can be physically available for processing or manufacturing or consumption and the low costs involved. In this regard, the geographic location of the physical commodity can have a major impact on the price of the commodity.
U.S. Patent Publication No. 2005/0044022A1 provides systems and methods for securitizing a commodity, wherein a commodity trust is provided by a trustee for a particular commodity and commodity shares are backed by the trustee's custody of the actual commodity. Further, after confirmation of the receipt of the commodity, an amount of commodity shares is issued by the trustee, which is equal in value to the value of the commodity. In that patent application, however, the commodity is focused on precious metals or other similar products, which are more valuable in smaller quantities and can be easily transported to other locations and stored. The products covered are generally custodied, or stored, in one or few locations without accurately reflecting the quantity of the precious metals. Also, the prices of precious metals generally do not reflect locational premiums, or if they do reflect locational premiums, those locational premiums are not significant, because the mass and volume per dollar is very small as compared to the physical commodities with significant locational premiums. Generally, these precious metals are simply valued based on market prices that do not vary significantly by location.
Currently, an investor who is not a major participant in a physical commodity production, manufacturing or consumption process, for a particular commodity, can only invest in that physical commodity by either buying specific futures or selling specific futures that reference such commodity on an exchange. However, this type of investment may be inefficient, for a number of reasons, but in part due to the lack of such investor's ability to take delivery of or deliver the underlying commodity. Therefore, an investor would be required to continually trade out of one futures contract that is close to its maturity date and into another futures contract with a later maturity date in order to provide continuous exposure to the market, and might incur additional costs in such undertaking. Alternatively, the investor can invest in an index that replicates the performance of such a trading strategy in the futures, but may still end up with similar economic performance. Another material disadvantage of such a futures-based trading strategy is that the performance of the investment strategy is based on the prices of the futures contracts themselves rather than the price of the underlying commodity. These futures contract prices might differ from the spot value of the underlying commodity. These existing investment methods also do not reflect direct or indirect beneficial ownership of the underlying commodity but rather represent exposure to futures contracts on an unsecured obligation basis or secured by assets other than the physical commodity. This can sometimes introduce additional market dynamics that can affect the performance of the overall strategy.
Therefore, a need exists in the market to provide an ETF that offers an exposure to indirect ownership of the actual commodity, to facilitate a pure current exposure to the physical commodity, particularly for any physical commodity that involves geographical premium (i.e., a price more reflective of the actual value of the relevant commodity). Such physical commodities present associated challenges relating to the physical commodities that must be addressed in order to provide a cost-effective method for providing ETFs for investing in such physical commodities relative to the prior art methods.
Moreover, generally, the physical commodity stored at a storage location includes a certain number of lots which are owned by various owners. These lots have to be tracked and managed in order to convert them into ETF shares and to transfer ownership of the ETF shares from one owner to another. Therefore, a need exists in the market to provide for the efficient management of the storage location of the physical commodity in order to provide for the accurate and fair valuation of the ETF shares based on the physical commodity.
SUMMARY OF THE INVENTIONThe present invention relates to a system and computer-implemented method configured to manage one or more storage locations storing one or more physical commodities in order to establish an exchange-traded fund (ETF) based on the physical commodities. In an embodiment of the present invention, the system and method provide for tracking units of a physical commodity having a plurality of owners stored in one or more storage locations. The system and the method provide for flexibility of delivery and storage of the physical commodity at various storage locations, the application of a geographical premium associated with the physical commodity and the creation and redemption of ETF shares, while making an accounting of the tracked physical commodity, geographical premium and current valuations of the ETF shares.
According to one embodiment of the present invention, the system and the method determines the value of the physical commodities.
According to another embodiment of the present invention, the system and the method to establish the ETF shares is based on the value of the physical commodity.
According to a further embodiment of the present invention there is provided a system and method for creating ETF shares of the physical commodities.
According to another embodiment of the present invention, there is provided a system and method for redeeming ETF shares of the physical commodities.
“Authorized Participant”—A registered broker-dealer or other securities market participant such as a bank or other financial institution that has the authority to create and redeem Creation Units.
“Creation Unit”—A specific quantity of ETF shares of the Physical Commodity. This generally is used to indicate the units used in a Creation Order or Redemption Order.
“Creation Unit Ratio”—The ratio, calculated upon the close of business on each Exchange Business Day that reflects the weight (or number of measured units) of Physical Commodity required for creating a Creation Unit of a specific number of ETF shares on the following Exchange Business Day.
“ETF Market Maker”—Purchaser or Seller of Creation Units from an Authorized Participant; an ETF Market Maker would generally sell a Creation Unit of share it purchases from an Authorized Participant in the market for the shares or would generally purchase a Creation Unit of share in the market for the shares and then sell those shares to an Authorized Participant.
“Fractional Lots”—A fractional portion of a whole lot of the physical commodity that has been notionally divided into fractional portions through a book-entry procedure with each portion held at the relevant storage location with each such fractional portion having a different beneficial owner.
“Fractional Ownership Share”—A share of a fractional lot of the physical commodity.
“Geographical Premium”—A value, above or below a published benchmark level for the physical commodity, based on the relative location of the producers and consumers of the physical commodity (applying standard inputs for items such as freight, insurance and duties & customs that are consistent with applicable market conditions).
“Lot”—Whole lot and/or fractional lot.
“LME”—The London Metal Exchange or LME is the futures exchange with the world's largest market in options and futures contracts on physical commodities.
“NAV”—The net asset value calculated based on the value of the physical commodities.
“Ownership”—indicates the owner of the lot.
“Physical Commodity”—Commodity in physical form which conforms to acceptable delivery LME specifications.
“Relevant Creation Date”—Date on which the creation order is received.
“Relevant Creation Time”—Time at which the creation order is received.
“Relevant Redemption Date”—Date on which the redemption order is received.
“Relevant Redemption Time”—Time at which the redemption order is received.
“Trust”—A special purpose entity that is established to hold or store a particular commodity or commodities with a storage account, and to issue shares and/or receipts corresponding to the assets of the Trust.
“Storage Administrator”—a tool for tracking and managing lots and/or fractional lots of the physical commodity stored in the storage location.
“Storage Locations”—Locations that store the physical commodity from time to time.
“Storage Receipt”—a storage receipt issued by the storage administrator representing physical commodity delivered or held at the storage location.
Whole Lot”—Pre-defined parcels of the physical commodity of approximately consistent size/weight.
The present invention is a system and method for managing storage locations associated with an ETF of a physical commodity or commodities.
In an embodiment of present invention, the system includes an ETF Market Maker Module that receives an order (e.g. purchase or redemption order) associated with a physical commodity. The physical commodities may include, for example, base metals, platinum group metals, plastics, agricultural products, etc. The physical commodity is stored in storage locations around the world. Some of these storage locations may be near a production/producer site, a shipping site, a manufacturing/processing/consumer site, etc. In one embodiment the order includes a specific number of lots of the physical commodity. As defined above, a lot is a whole lot and/or fractional lot. The system also includes a storage administrator that tracks the lots of the physical commodity stored in the storage location. The system further includes an authorized participant module that transforms the purchase or the redemption order based on the tracked lots and geographic premiums associated with the storage locations. The geographic premium is determined based on a cost of storing a number of lots of the physical commodity at the storage location and delivering the number of lots of the physical commodity to the storage location.
In another embodiment of the present invention, the order includes one or more shares of the ETF for the physical commodity. The authorized participant module functions to identify the relevant storage locations affected based on the order. The system also includes a valuation agent that determines a geographic premium associated with the identified storage location. The geographic premium is determined in a similar manner to that described above. The authorized participant module furthers generates a valuation of the physical commodity based on the geographic premium of the identified storage location. The system further includes an administrative agent module which presents the ETF based on the valuation of the physical commodity.
In a further embodiment of the present invention the system provides ETF shares related to physical commodities. The system includes a Trust Module for holding physical commodities in many different storage locations around the world for storing physical commodities. The Administrative Agent Module further functions to calculate a net asset value of the stored physical commodity at each separate location. This net asset value is calculated on a daily basis based on several factors such as the geographical premium of the commodity, provided by a third party, inventory of the amount of physical commodity at each location, the relevant benchmark price of the commodity (for example, LME official closing levels), and accrued liabilities of the Trust, etc. The physical commodity holdings of the Trust will be updated based on the execution of creation and/or redemption orders of ETF shares. The Administrative Agent Module further calculates and publishes a Creation Unit Ratio. This Creation Unit Ratio essentially is the weight (or number of units) of the physical commodity that corresponds to each ETF share. It is noted that this weight (or number of units) of the physical commodity for each ETF share is generated on each Exchange Business Day. The Creation Unit Ratio is calculated by dividing the aggregate weight (or number of units) of the physical commodity available to the Shareholders of the Trust (i.e., excluding the relevant weight (or the relevant units) subject to any lien for expenses accrued) by the number of outstanding shares of the ETF. The Creation Unit Ratio for the ETF is used by the Trustee to quantify the amount of physical commodity required for an amount of shares to be either created or redeemed. The ETF shares can be created and redeemed by the Authorized Participant Module by generating a creation order or a redemption order, respectively. Both these orders are generated based on several factors such as type of physical commodity, whether the commodity meets certain specifications, number of ETF shares to be created/redeemed, delivery of the physical commodity to a specific storage location, etc.
An exemplary system for managing storage locations of physical commodities in accordance with above embodiments of the present invention is illustrated in
With reference to
In another embodiment, the data includes one of a purchase order or a redemption order for one or more ETF shares for the physical commodity. The AP module 108 is also configured to identify the storage location based on the data and generate a valuation of the physical commodity. The AP Module 108 includes an ETF Creation Module 114 which functions to create ETF shares through the ETF share purchase order for ETF shares relating to the physical commodity. The AP Module 108 also includes an ETF Redemption Module 116 which functions to redeem ETF shares through the ETF share redemption order for ETF shares relating to the physical commodity. It is noted that the creation orders and the redemption orders for ETF shares relating to the physical commodity may preferably occur physically, i.e. with the delivery or receipt of the physical commodity in whole lots and/or fractional lots for the share(s) as described in greater detail below. Further, the AA module 110 communicatively connected to the AP Module 108 functions to present the ETF based on the valuation of the physical commodity.
In a further embodiment, the system 100 of
Referring to
In step 206, the AP Module 108 retrieves geographic premium associated with the storage location from the Valuation Agent Module 112. The geographic premium will be described in greater detail with reference to
Referring to
Referring to
It is noted that the information generated and/or retrieved by the AP Module 108 as noted above based on the purchase order and the redemption order may utilize a physical commodity selection methodology. It is noted that the example used as the physical commodity herein is a base metal such as Copper; however, one of ordinary skill in the art would recognize that other physical commodities would be applicable to the process of creating and/or redeeming ETF shares. The methodology provides detail to the Authorized Participant Module 108 and the Administrative Agent Module 110 as to which lot(s) of copper are to be delivered and in what order from the ETF Statutory Trust Module 120 to the Authorized Participant Module 108 upon a redemption order. The criteria for this methodology is primarily based on the lot(s) held in the cheapest to deliver storage location (or next cheapest to deliver storage location) at the time of the redemption. It is noted that if there is more than one storage location with the same lowest geographical premium, there is a mechanism established to resolve such situations. Such a mechanism may preferably be a specific rule, based mechanism known to one in ordinary skill in the art. The secondary criteria may include the lot(s) held in the cheapest to deliver storage location with the lowest absolute weight. Other criteria may include whether a brand of copper has been discontinued as being acceptable for LME deliveries and which lots were received first by the Trust.
It is noted that the above criteria of redeeming ETF shares is specific to Copper and may not be applicable to other commodities. In order to redeem shares of other physical commodities besides Copper, some of the factors may include, but are not limited to, number of months/years the commodity has been stored in the storage location, perishability or other conditions of the commodity.
According to an embodiment of the present invention, the amount of Physical Copper for a creation or redemption is equal to the product of (i) the standard weight of a lot of Copper, (ii) the number of Creation Units and (ii) the Creation Unit Ratio per share of the Trust calculated by the Administrative Agent Module 110 for the relevant creation or redemption time and date. It is further noted that the ETF Statutory Trust Module 120 delivers to the Authorized Participant Module 108 an amount of physical commodity or a corresponding number of storage receipts, such amount determined by the Administrative Agent Module 110 using the Creation Unit Ratio of the Trust on the relevant redemption time and date.
The process for calculating Net Asset Value is described herein below. The ETF Statutory Trust Module 120 publishes geographic premium levels (provided by the third party) preferably on a daily basis. For example, the third party may regularly value physical commodities such as a base metal, Copper, and regularly obtain prices from a variety of market participants for the premiums for a prescribed amount of the physical copper of the required grade in each location at which the ETF holds physical commodity. It is noted that the example used as the physical commodity is Copper; however, one of ordinary skill in the art would recognize that other physical commodities such as mentioned above would be applicable to this mechanism of generating Net Asset Value (NAV). The Administrative Agent Module 110 receives from the Custodian Module 122, on a daily basis, the complete inventory of Copper lots (including fractional ownerships). On a daily basis the Administrative Agent Module 110 takes the LME Official Closing level (price in US Dollars per metric tonne) and using this information together with geographic premiums provided by the third party, the Administrative Agent Module 110 calculates and publishes a Gross Asset Value of the Trust on a daily basis. The Administrative Agent Module 110 then calculates and publishes a Net Asset Value of the Trust taking into account all accrued liabilities of the Trust. The Administrative Agent Module 110 calculates and publishes a Creation Unit Ratio. This shall be used by all stakeholders to understand the amount of Copper (in metric tonnes) required, on any specific day, for an amount of shares to be either created or redeemed. Intraday ticking prices are required to be published to the Exchange. This may be done preferably in reference to the LME spot price changes with all other factors of the Net Asset Value being static for the day.
It is noted that denominating what is required for a creation or redemption as an amount of physical commodity in the cheapest to deliver location, together with the Copper Selection Methodology, prevents the arbitrage of the simultaneous creation and redemption of fungible ETF shares to profit from unequal prices of the physical commodity in different storage locations. This differential is mainly due to the geographic premium. For example, the ETF shares of the physical commodity created at one storage location (ex: production site) cannot be redeemed the next day at a different storage location (ex: manufacturing site) where the physical commodity is more valuable.
In addition to calculating the Net Asset Value (NAV) of the Trust, the Administrative Agent Module 110 also calculates the accrued expenses of the ETF and further instructs the Sponsor Module 124 to pay the expenses on behalf of the ETF Statutory Trust Module 120 on a relevant payment date. The Administrative Agent Module 110 also credits to the payable account in respect of the Sponsor Module 124 (amount owed by the ETF Statutory Trust Module 120) the amount paid. On any Business Day, when the amount owed to the Sponsor Module 124 reflected in the relevant payable account, as determined by the Administrative Agent Module 110, is equal to or higher than the value (using the aggregate of the LME spot plus geographic premium utilized in the determination of the NAV) of one lot of copper, using the Copper Selection Methodology, then the Administrative Agent Module 110 instructs the Custodian Module 122 to deliver to the beneficial ownership of the Sponsor Module 124 that amount of lot(s) from the ETF Statutory Trust Module 120. Such transfers are preferably not done in partial lots. The Custodian Module 122 confirms the transfer of the ownership of the lots to both the Administrative Agent Module 110 and the Sponsor Module 124. It is noted that the examples used above of the physical commodity is a base metal, Copper, however, one of ordinary skill in the art would recognize that other physical commodities such as mentioned above would be applicable to this calculation of the accrued expenses of the ETF.
The description provided herein discloses principles of the present invention, which are presented for purposes of illustration and not by way of limitation. Various modifications can be made by those skilled in the art without departing from the spirit and scope of the invention described herein.
Claims
1. A computer-implemented method for managing a storage location of a physical commodity comprising:
- receiving, by a processing device, data associated with the physical commodity, wherein the data comprises an order of a specific number of at least one or more lots of the physical commodity;
- tracking, by the processing device, at least one or more lots of the physical commodity stored in the storage location based on the specific number of the at least one or more lots in the order, wherein the at least one or more lots are owned by a plurality of owners; and transforming, by the processing device, the order into fractional ownership shares based on the tracked at least one or more lots of the physical commodity and a geographic premium associated with the storage location, wherein the geographic premium is based on cost of one of a storage of one or more lots of the physical commodity in the storage location and delivery of the one or more lots of the physical commodity to the storage location.
2. The computer-implemented method of claim 1 wherein the at least one or more lots comprise one of whole lots or fractional lots.
3. The computer-implemented method of claim 1 wherein the order is at least one of a purchase order or a redemption order.
4. The computer-implemented method of claim 1 further comprising assigning the fractional ownership shares of the physical commodity stored in the storage location, without physically moving the physical commodity.
5. The computer-implemented method of claim 1 further comprising generating a valuation of the tracked at least one or more lots of the physical commodity based on the geographic premium.
6. A system for managing storage location of a physical commodity, the system comprising:
- a memory;
- a processing device coupled to the memory to:
- receive data associated with the physical commodity, wherein the data comprising an order of a specific number of at least one or more lots of the physical commodity; and
- track at least one or more lots of the physical commodity stored in the storage location based on the specific number of the at least one or more lots in the order, wherein the at least one or more lots are owned by a plurality of owners; and
- transform the order into fractional ownership shares based on the tracked at least one or more lots of the physical commodity and a geographic premium associated with the storage location, wherein the geographic premium is based on cost of one of a storage of one or more lots of the physical commodity in the storage location and delivery of the one or more lots of the physical commodity to the storage location.
7. The system of claim 6 wherein the at least one or more lots comprise one of whole lots or fractional lots.
8. The system of claim 6 wherein the order is at least one of a purchase order or a redemption order.
9. The system of claim 6 wherein the processing device to assign the fractional ownership shares of the physical commodity stored in the storage location without physically moving the physical commodity.
10. A computer-implemented method for managing a storage location of a physical commodity comprising:
- receiving, by a processing device, data associated with the physical commodity;
- identifying, by the processing device, the storage location based on the data;
- determining, by the processing device, a geographic premium associated with the identified storage location, wherein determining the geographic premium comprises one of computing a cost for storing the physical commodity in the identified storage location and computing a cost for delivering the physical commodity to the identified storage location;
- generating, by the processing device, a valuation of the physical commodity based on the geographic premium of the identified storage location; and
- presenting, by the processing device, an exchange-traded fund (ETF) based on the valuation of the physical commodity.
11. The method of claim 10, wherein the data comprises a purchase order for one or more shares of the ETF for the physical commodity.
12. The method of claim 11 further comprising generating information based on the purchase order, wherein the information comprises one of a number of at least one or more lots of the physical commodity stored in the identified storage location and a number of at least one or more lots of the physical commodity to be delivered to the identified storage location.
13. The method of claim 12 wherein the at least one or more lots comprise one of whole lots or fractional lots.
14. The method of claim 12 wherein determining the geographic premium comprises one of computing a cost for storing the number of at least one or more lots of the physical commodity in the identified storage location and computing a cost for delivering the number of at least one or more lots of the physical commodity to the identified storage location.
15. The method of claim 14, wherein the delivery of the physical commodity comprises one of a physical format and an exchange warrant format.
16. The method of claim 15, wherein the physical format comprises delivery of the number of at least the one or more lots of the physical commodity at the identified storage location.
17. The method of claim 15, wherein the exchange warrant format comprises an authorized certificate for the number of at least one or more lots of the physical commodity stored in the identified storage location.
18. The method of claim 14 further comprising creating one or more ETF shares upon receipt of confirmation of one of the storing of the physical commodity at the identified storage location and the delivering of the physical commodity to the identified storage location.
19. The method of claim 10, wherein the data comprises a redemption order for one or more shares of the ETF for the physical commodity.
20. The method of claim 19 further comprising generating information based on the redemption order, wherein the information comprises one of a number of the ETF shares to be redeemed and a number of at least one or more lots of the physical commodity stored in the storage location.
21. The method of claim 20 wherein the at least one or more lots comprise one of whole lots or fractional lots.
22. The method of claim 21, wherein determining the geographic premium comprises computing a cost for storing the number of at least one or more lots of the physical commodity at the storage location.
23. The method of claim 22 further comprising redeeming the one or more ETF shares upon receipt of confirmation of the storage of the physical commodity at the storage location.
24. A system for managing the storage location of a physical commodity, the system comprising:
- a memory;
- a processing device coupled to the memory to:
- receive data associated with the physical commodity;
- identify the storage location based on the data;
- determine a geographic premium associated with the identified storage location, wherein the authorized participant module is further configured to generate a valuation of the physical commodity based on the geographic premium of the identified storage location, wherein the determine of the geographic premium comprises one of compute a cost for storing the physical commodity in the identified storage location and compute a cost for delivering the physical commodity to the identified storage location; and
- present the ETF based on the valuation of the physical commodity.
25. The method of claim 24, wherein the geographic premium is based on one of a cost for storage of the physical commodity at the identified storage location and the cost of delivery of the physical commodity to the identified storage location.
26. The system of claim 25, wherein the data comprises a purchase order for one more shares of the ETF for the physical commodity.
27. The system of claim 26, wherein the processing device to receive the purchase order data and create one or more shares of the ETF for the physical commodity upon receipt of confirmation of one of the storage of the physical commodity at the identified storage location and the delivery of the physical commodity to the identified storage location.
28. The system of claim 26 wherein the data comprises a redemption order for one or more shares of the ETF for the physical commodity.
29. The system of claim 28 wherein the processing device to receive the redemption order data and redeem the one or more ETF shares upon receipt of confirmation of the storage of the physical commodity at the storage location.
30. The system of claim 28 wherein the processing device to track the physical commodity stored in the identified storage location.
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Type: Grant
Filed: Oct 20, 2011
Date of Patent: Jul 29, 2014
Assignee: JPMorgan Chase Bank, N.A. (New York, NY)
Inventors: Shawn Berry (East Sheen), Anthony Jude Jew (Forest Hills, NY), Steven Ted Kern (Larchmont, NY), Timothy James Owens (London), Neil Alan Clift (Guildford)
Primary Examiner: Kito R Robinson
Application Number: 13/277,680
International Classification: G06Q 40/00 (20120101); G06Q 10/08 (20120101); G06Q 40/08 (20120101);
