Abstract: A call processing method and an electronic device are provided. The method is performed by an electronic device and includes: in a case that a call is connected successfully, obtaining the number of speakers in the current call. The method further includes: when the number of speakers is greater than a preset threshold, determining whether a user of the electronic device is a target user. The method additionally includes: if the user of the electronic device is a non-target user, disabling a speaking channel of the electronic device; and if the user of the electronic device is a target user, keeping the speaking channel of the electronic device on.

Abstract: A system and method for performing sound quality testing of audio equipment in a conference room, the method comprising: determining, at a time t1, in a conference room with a set of audio video equipment, the set of audio equipment comprising one or more loudspeakers, one or more microphones, and audio signal processing equipment that includes at least an acoustic echo cancellation function, an initial audio performance level (IAPL) with the acoustic echo cancellation function turned off, and storing the same; determining, at a second time t2, following the first point in time t1, a current audio performance level (CAPL) with the acoustic echo cancellation function turned off, and storing the same; comparing the CAPL to the IAPL; and determining if the audio equipment in the conference room passes or fails the sound quality test based on the comparison of the CAPL to the IAPL.

Abstract: In a method for handling out-of-sequence caller dialog, an intelligent voice interface is configured to lead callers through pathways of an algorithmic dialog that includes available voice prompts for requesting different types of caller information. The method may include, during a voice communication with a caller via a caller device, receiving from the caller device caller input data indicative of a voice input of the caller, without having first provided to the caller device any voice prompt that requests a first type of caller information, and determining, by processing the caller input data, that the voice input includes caller information of the first type. The method also includes after determining that the voice input includes the caller information of the first type, bypassing one or more voice prompts, of the available voice prompts, that request the first type of caller information.

Abstract: This application discloses a method for processing group information. When an upper limit of a number of people in a target group needs to be expanded, an expansion request is transmitted based on triggering by a first user on the target group. The expansion request includes an identification of the target group, and the expansion request is configured to request for expanding an upper limit of a number of group members of the target group. A second user with expansion permission may configure the upper limit of the number of the target group based on the expansion request. In response to a configuration by the second user on the target group, an expansion response is transmitted to a client of the first user, where the expansion response is configured to indicate a result of expansion on the target group.

Abstract: Systems and methods are provided for automatically controlling a participant indication request based on a context of a meeting. The controlling of the participant indication request includes automatic lowering of a raised hand. A context determiner determines the context of the meeting based on meeting data including video, audio, background acoustic data, and chat messaging. The context determiner uses a global participant indication model for determining a context that is in commonly used among participants of the meeting. An individual participant indication model captures participant-specific rules of determining a context. A meeting state manager determines a meeting state based on the context. The meeting state includes a host presentation, a participant presentation, a conversation, and a polling. A participant indication controller automatically lowers the raised hand based on a combination of the determined context and the meeting state.

Abstract: Aspects of the disclosure relate to voiceprint tracking and anomaly detection. A computing platform may detect voice information from a call management system. The computing platform may establish voiceprints for employees and clients of an enterprise. The computing platform may detect a call between an employee and a caller attempting to access a client account. The computing platform may identify a first voiceprint corresponding to the employee and a second voiceprint corresponding to the caller. The computing platform may compare the second voiceprint to a known voiceprint corresponding to the client. Based on the comparison of the second voiceprint to the known voiceprint, the computing platform may determine that the second voiceprint does not match the known voiceprint. The computing platform may identify that the second voiceprint corresponds to another employee of the enterprise, and may send a security notification indicating potential unauthorized account access to an enterprise computing device.

Abstract: A method for generating an online audio discussion forum. The method includes receiving an indication that a first user is interested in speaking with one or more other users, saving the one or more other users to a first selection list, determining that a second user of the one or more other users is interested in speaking with the first user, and upon and in response to the determination, generating an audio discussion forum including the first user and the second user.

Abstract: Methods are provided in which a user device connects a participant to a collaboration session in which the participant communicates with at least one other participant using audio and/or video, which is distributed in a media stream to the at least one other participant via a respective user device. In these methods, the user device detects at least one of an object within a space that is included in the video and an audio signal and selectively filters the media stream to exclude the object or a portion of the audio signal based on at least one of participant list information, learned background information, or learned voices of participants of the collaboration session.

Abstract: Systems and techniques for permitting, establishing, monitoring and controlling calls based on messages from outside parties, outside party availability information, institution's call restriction information, and/or account holder preferences. In one example, a message from an outside party app on an outside party computing device is receive by an inmate app on an inmate device. The inmate device displays the message at the inmate calling app including a request for the inmate to call the outside party device during a time period. When the inmate initiates a call to the outside party the call is permitted or not permitted based on determining whether the call is within the specified time period.

Abstract: A communication server detects a first communication request from a first caller device to a second caller device. The communication server detects a second communication request from the second caller device to the first caller device. The first communication request and the second communication request both occur within a threshold time period. The communication server establishes, without additional input from the first caller device and the second caller device, an active session in response to the first communication request. The active session is established between the first caller device and the second caller device. The communication server dismisses the second communication request.

Abstract: A conference system is provided, including: a server, wherein the server is configured to reserve a conference room according to a conference application information received, wherein the conference application information includes an information of a target conference room; and wherein the server is further configured to determine a conference terminal device associated with the target conference room and push a conference information associated with the conference application information to the conference terminal device to display the conference information. A method and a device of pushing conference information are also provided.

Abstract: A call partner identification means identifies a call partner in order to make it possible for a user to easily identify the call partner by only the sense of hearing. A background sound selection means selects a background sound corresponding to the identified call partner. A synthesis means synthesizes a call speech signal and the selected background sound.

Abstract: Method includes receiving, at a server device, from a plurality of input devices, audio data. The audio data of each input device corresponds to a time-related portion of the audio data. The method determines a speech energy level for each input device by providing the time-related audio portion as input to a trained model. For each input device, a statistical value associated with the speech energy level is determined. A strongest input device is identified based on the statistical value. The statistical value associated with the speech energy level of each input device other than the strongest input device is compared to the statistical value of the strongest input device. Depending on the comparison, the method determines whether to update the gain value of an input device to an estimated target gain value based on the statistical value of the speech energy level of the respective input device.

Abstract: A call is merged with a virtual meeting to allow an audio-only caller to join the virtual meeting while bypassing one or more security checks configured for the virtual meeting. After the virtual meeting is initiated, a call is established between a phone device of the audio-only caller and a customer endpoint. A request is received from the customer endpoint to join the phone device with a virtual meeting. A channel is opened between the phone device and a web service associated with the virtual meeting. The phone device is then joined to the virtual meeting over the channel. To facilitate a seamless transition from the call to the virtual meeting, the call may be maintained as an audio channel of the virtual meeting for the audio-only caller.

Abstract: To filter unwanted sounds from a conference call, a voice profile of a first user is generated based on a first voice signal captured by a media device during a first conference call. The voice profile may be generated by identifying a base frequency of the first voice signal and determining a plurality of voice characteristics, such as pitch, intonation, accent, loudness, and speech rate. These data may be stored in association with the first user. During a second conference call, a second voice signal captured by the media device is analyzed to determine, based on the voice profile of the first user, whether the second voice signal includes the voice of a second user. If so, the second voice signal is prevented from being transmitted into the conference call. A voice profile of the second user may be generated from the second voice signal for future use.

Abstract: A conference service number system enables the reconfiguration of an existing telephone number as a service number usable for selectively routing calls to each of a client endpoint and a dedicated conference software instance. A conferencing system implements separate conferencing software instances for individual operators for whom unique telephone numbers, are assigned. A telephony system facilitates calls to and from telephone numbers and implements a menu system (e.g. an interactive voice response (IVR) menu) for presenting a caller with options to either route a call to a specific telephone number to the subject operator (e.g., to a client device of that operator) or to a conferencing software instance implemented specifically for that operator. The call is accordingly routed to either a device of the operator or to the conferencing software instance based on the selection by the caller.

Abstract: A video conference call control system is provided with an audio mixer to receive an audio speech signal at one or more network devices connected to the video conference call; to generate first and second talker identification values from the audio speech signal; to compare the first and second talker identification values during a timing comparison window to determine if the first and second talker identification values are identical and received simultaneously or substantially contemporaneously; and to selectively mute one or more audio devices at the network device(s) if the first and second talker identification values are identical and received simultaneously or substantially contemporaneously so that microphone input signals to the audio mixer are muted to prevent “playback” echo effects and so that microphone input and audio loudspeaker output signals to the audio mixer are muted to prevent “double join” echo effects.

Abstract: Disclosed herein are system, method, and computer program product embodiments for accurately mapping audio to a visual image on a display device. An embodiment operates by, based on an identified virtual representation of the remote venue, modifying audio received at a local venue to produce a first and second modified audio. Thereafter, the first and second modified audio is correlated to a first and second portion of a prestored image. Afterward, the first and second portion of the prestored image is presented on a first and second portion of the display device's curved screen, and the first and second modified audio is provided on a first and second audio device, respectively, such that the first and second modified audio is provided to the first and second regions of the local venue synchronously with the first and second portions of audio.

Abstract: The present disclosure relates to a communication method and system for converging a 5th-Generation (5G) communication system for supporting higher data rates beyond a 4th-Generation (4G) system with a technology for Internet of Things (IoT). In an embodiment, a method for sharing a recording status inside a MCVideo group call is disclosed. The method includes receiving, by a plurality of UE participating in the MCVideo group call, a live video stream from a MCVideo server in the MCVideo group call; recording, by at least one UE amongst plurality of UEs, the live video stream, received from MCVideo server in MCVideo group call; appending, by at least one UE recording live video stream, recording status indicative of recording of live video stream, to a transmission control message and communicating transmission control message to MCVideo server.

Abstract: A method for generating secure deep links comprises generating a deep link generation request; receiving a videoconferencing meeting slot list, wherein each videoconferencing meeting slot comprises at least a location within a videoconferencing space of a videoconferencing platform stored in memory; and generating a deep link that is unique for each videoconferencing meeting slot, the deep link encoding at least the location of the videoconferencing meeting slot within the videoconferencing space. Methods for generating spatial deep links for virtual spaces for inviting participants, and methods for generating distributed deep links using data fragments that may be reassembled, are also described.

Abstract: Systems and methods for building and updating a relationship graph based on online chat communication groups are provided. In an example, a computing device receives chat communication group user information which includes user-group records each indicating a user and a chat communication group joined by the user. The computing device builds a relationship graph for chat communication groups based on the chat communication group user information with nodes representing respective users, an edge connecting two nodes indicating that two users are in at least one common chat group, and the weight of the edge representing the number of common chat communication groups that the two users belong to. The device further generates graph updates based on chat user change records describing user changes occurred during a time period and transmits the graph updates to a remote computing device for updating the relationship graph and identifying relationship among the users.

Abstract: A method for generating secure deep links comprises generating a deep link generation request; receiving a videoconferencing meeting slot list, wherein each videoconferencing meeting slot comprises at least a location within a videoconferencing space of a videoconferencing platform stored in memory; and generating a deep link that is unique for each videoconferencing meeting slot, the deep link encoding at least the location of the videoconferencing meeting slot within the videoconferencing space. Methods for generating spatial deep links for virtual spaces for inviting participants, and methods for generating distributed deep links using data fragments that may be reassembled, are also described.

Abstract: A method including receiving, at a platform and from a first user using a first user device, selection of a uniform resource indicator (URI) unique to a second user using a second user device. The method also includes generating, automatically by the platform in response to receiving the URI, a conference session unique to the first user and the second user. The method also includes transmitting, automatically by the platform, a message to the second user, the message indicating that the conference session is initiated. The method also includes receiving, by the platform, an indication from the second user device that the second user joins the conference session. The method also includes joining, automatically by the platform, the first user device and the second user device in the conference session.

Abstract: Provided are a sound output control apparatus, a sound output control system, a sound output control method, and a program that can appropriately thin out the output of pieces of sound data. A sound data reception section receives a plurality of pieces of sound data transmitted from transmission apparatuses that are different from each other. A selection section selects a portion of the plurality of pieces of sound data on the basis of at least one of a result of a voice activity detection process performed on each of the pieces of sound data or moving averages of volumes of sounds represented by the pieces of sound data. A sound data transmission section outputs the selected portion of the pieces of sound data.

Abstract: A system and method for controlling multi-party communication during video conferences communicatively connects with at least two participating terminals, each manned by one participant in the conference. A voice acquisition module acquires speech and video at each participating terminal. A recognition module acquires information as to an action state of a participant in the video and audio of what participant is saying, and determines whether the action of participant includes speaking movements and whether the audio includes what is being said by the participant. A control module can control the volume of other participating terminals and adjust the volumes of microphones of simultaneous speakers, to be louder, fainter, or muted, depending on assigned priority of each participant, for orderly control of conferences and as an overall recording.

Abstract: A method performed by a system of a communication network includes obtaining digital representations of speech detected from communication devices connected to a teleconference, and receiving a request for a parallel discussion from a first of the communication devices with a subgroup of the communication devices. Further, the system sets up a parallel discussion group for the first communication device and the subgroup of communication devices, provides the digital representations of speech of the first communication device and the subgroup of communication devices only to the devices of the parallel discussion group so that each device of the parallel discussion group is able to play back the digital representations of speech of the other devices of the parallel discussion group, and provides the digital representations of speech of the plurality of communication devices except the first communication device and the subgroup of communication devices.

Abstract: A system or method of prioritizing participants in a virtual meeting via a network by scoring each participant on several criteria and weighting the criteria to determine a readiness score. The system of accesses, for each of a plurality of participants, network data, video data, audio data, processing data, and participation data. The system determines, for each of the plurality of participants, a signal strength score based on the corresponding network data, a background score based on the corresponding video data and audio data, a microphone proximity score based on the corresponding video data, a processing score for each of the plurality of participants based on the corresponding processing data, and an engagement score based on the corresponding video data and participation data.

Abstract: An artificial intelligence system that conducts dialogs with one or more participants to achieve an educational outcome, such as teaching material with a Socratic question-and-answer method, reviewing material to reinforce ideas or to prepare a participant for future tests or events, or evaluating a participant's knowledge or communication skills. The system may use an artificial intelligence engine that can understand and generate natural language, such as a large-language model like ChatGPT. Text-to-speech and speech-to-text converters may be coupled to the AI engine to enable the system to communicate directly with participants using spoken language. The system may provide an interface for entry of contextual information for a dialog, such as background information on topics for discussion. It may provide an interface for moderation of a dialog, for example by a teacher, lawyer, thesis advisor, etc. System may evaluate the performance of the participants at the end of a dialog.

Abstract: A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device may be used to conduct bilateral communication between a client and an agent for evaluating property. The communications may comprise methods and systems for reconnecting using login-free connections, and may further comprise methods and systems for determining that wait times exceed a threshold wait time and presenting the client an option to receive a call back.

Abstract: A method for optimizing speech pickup in a speakerphone system, wherein the speakerphone system comprises a microphone system placed in a specific configuration, wherein the method comprising receiving acoustic input signals by the microphone system, processing said acoustic input signals by using an algorithm for focusing and steering a selected target sound signal towards a desired direction, and transmitting an output signal based on said processing.

Abstract: A method for sequential authentication based on chain of authentication using public key infrastructure (PKI) is provided. The method includes generating, by a user, a first private key and a first public key corresponding to each other; generating, by an nth service provider, an nth private key and an nth public key corresponding to each other; transmitting, from the user to the nth service provider, a level n key; verifying, by the nth service provider, the level n key; generating, by the nth service provider, a level (n+1) key by concatenating the level n key and the nth public key signed with the nth private key; and transmitting, by the nth service provider, the level (n+1) key to the user, where n is a natural number, and when n=1, the level 1 key is the first public key signed with the first private key.

Abstract: In this method for assisting an SNS consultation, consultants are efficiently allocated to clients. An assisting server 100 detects a new consultation to be performed on communication with a client terminal 120 has occurred or may occur (S301). Next, the server 100 transmits a pre-consultation question to the client terminal 120 (S302) which may be a plurality of hierarchical questions by which a category that characterizes the consultation contents can be assigned. On the basis of the answer(s) to the pre-consultation questions (S303), the server 100 determines a category corresponding to the answers and assigns the category to the consultation contents (S304). If categories that each consultant can handle are stored in a storage unit 103, or a storage medium or device which can be accessed from the apparatus 100, by providing a category to a consultation content, the consultation contents can be allocated to a consultant for response.

Abstract: An acoustic processing system for audio signal processing includes a first apparatus including a first memory that stores a first parameter for the audio signal processing and a user interface that receives an operation for changing the first parameter, a second apparatus including a second memory that stores a second parameter synchronized with the first parameter and a first CPU that performs system control, and a third apparatus including a second CPU that performs the audio signal processing. The first CPU sends, to the third apparatus, control information for controlling the audio signal processing based on the second parameter, and the second CPU receives the control information, and performs the audio signal processing based on the control information.

Abstract: Aspects of the present disclosure involve systems and methods for a collaboration conferencing system to track a total number of concurrently utilized ports across any number of conferencing bridges of the network for a particular customer and one or more billing actions may occur based on this tracking. This may result in an alternate billing option for the customer's use of the system. Further, a telecommunications network administrator may provide access to the collaboration conferencing system based on a total number of concurrently utilized ports rather than on a per conference or per minute basis. With the information of the number of purchased ports by the customer, the administrator may more accurately predict an available capacity for the collaboration conferencing system needed to support all of the users of the system and the potential collaboration conferences.

Abstract: A process of evaluating the expertise of participants during a group call. In operation, an electronic computing device analyzes speech content of participants on a group call to determine a call context associated with the group call. The electronic computing device then assigns an expected expertise score for the participant by correlating the call context with a participant profile and further determines a demonstrated expertise score for the participant as a function of the expected expertise score and a call participation score indicating a duration of time that the participant has spoken during the group call. When the electronic computing device detects that a decision is being made with respect to the call context, the electronic computing device provides a visual or audio output on a corresponding visual or audio output device indicating the demonstrated expertise score of at least one of the participants.

Abstract: A request to connect a primary device of a conference participant to a conference is received. A request to connect a secondary device of the conference participant to the conference is received. Content is received from the secondary device for display in a companion tile associated with the primary device. The content is displayed in the companion tile. The content can include a video stream obtained using a camera of the secondary device. The content can include screen content of the secondary device. The content includes a first image and a second image.

Abstract: Disclosed herein is a method for managing network resources of a communication network. The method includes determining a number of expected users to be physically present at a planned event. The expected users are associated with a network operator. The method also includes adapting an amount of available network resources for the network operator in conjunction with the planned event based on the number of expected users. Also disclosed herein is a computer program product, an apparatus and a control node.

Abstract: A system and method are disclosed for generating a teleconference space for two or more initial communication devices using a computer coupled with a database and including a processor and memory. The computer generates a teleconference space and transmits requests to join the teleconference space to the two or more initial communication devices. The computer stores in memory identification information, and audiovisual data associated with one or more users, for each of the two or more initial communication devices. The computer transmits audiovisual teleconference data to each of the two or more initial communication devices. The computer transmits a request to join the teleconference space to a third communication device, stores identification information and audiovisual data from the third communication device, and transmits audiovisual teleconference data that includes audiovisual data from the third communication device to each of the three or more communication devices.

Abstract: An information creating device includes processing circuitry configured to identify, for a plurality of applications, one or more files that are accessed due to activation or operation of an application of the plurality of applications during the activation or the operation of the application, identify, for the plurality of applications, one or more other applications that transmit and receive data to and from the application, and store, in a memory, associated file information that indicates, for the plurality of applications, the one or more files accessed during the activation or the operation of the application as associated files of the application, and associated application information that indicates, for the plurality of applications, the one or more other applications that transmit and receive data to and from the application as associated application of the application.

Abstract: The present invention relates to a microphone module structure for an artificial intelligence smart device. According to the present invention, internally/externally generated noises, vibrations, impacts, or sounds output from a speaker are prevented from being transmitted to a microphone, whereby the voice recognition rate of an AI speaker, an AI soundbar, or various voice recognition devices can be significantly improved, and thus various smart devices can be effectively controlled via voice.

Abstract: Systems and methods are disclosed for audio group identification for conferencing. For example, methods may include joining a conference call using a network interface; accessing an audio signal that has been captured using a microphone; detecting a control signal in the audio signal; and, responsive to detection of the control signal, invoking modification of an audio path of the conference call.

Abstract: One example method for controlling online meeting attendance includes obtaining meeting information associated with a meeting, the meeting information comprising a meeting identifier; receiving, by a video conferencing system from a client device, a request to join the meeting, the request comprising the meeting identifier; receiving a user identifier corresponding to a user; accessing a set of guest identifiers corresponding to a plurality of meeting guests invited to the meeting; determining that the user is a meeting guest of the plurality of meeting guests based on the user identifier and a correspondence to a guest identifier of the set of guest identifier, wherein the user identifier is not in the set of guest identifiers; and responsive to determining that the user is a meeting guest of the plurality of meeting guests, connecting the client device to the meeting.

Abstract: A system provides a notification associated with joining a communication session based on trigger events that occur at a time other than a scheduled start time for the communication session. For example, the notification informs a user who organizes the communication session of a predefined join event that occurs when another user joins the communication session. The predefined join event may occur at a time that is different than a scheduled start time (e.g., before the scheduled start time). Moreover, the notification can include an embedded control that, when activated by the organizing user, causes a device of the organizing user to transmit a join request to join the device to the communication session.

Abstract: Methods and apparatus for receiving user meeting control for network conferences. In an embodiment, a method for receiving user meeting controls includes transmitting a request to participate in a network conference. The request includes an identifier. The method also includes receiving meeting controls for use during the network conference. The meeting controls are determined from a policy database based on the identifier.

Abstract: A method for audio quality improvement related to a participant of a virtual three dimensional (3D) video conference, the method may include: determining participant generated audio, by a machine learning process and based on image analysis of a video of the participant obtained during the virtual 3D video conference; and generating participant related audio information based at least on the participant generated audio; wherein the participant related audio information, once provided to a computerized system of another participant, causes the computerized system of the other participant to generate participant related audio of higher quality than participant audio when the participant audio is included in sensed audio that is sensed by an audio sensor that is associated with the participant.

Abstract: A conference system obtains information associated with a conference that is in progress. The conference system transmits a graphical output associated with the conference to a client device for display. Prior to the client device joining the conference, the conference system receives a message to initiate a communication with a participant device that is present in the conference. The conference system grants the client device access to an in-conference communication application associated with the conference in progress to communicate with the participant device without the client device having to join the conference.

Abstract: According to various embodiments, an electronic device may comprise: a memory, at least one antenna module comprising at least one antenna, and at least one communication processor. The at least one communication processor may be configured to: control the electronic device to perform a call by voice communication connection through a second communication network, in response to receiving a first call request, based on identifying that the call is disconnected, identify information related to a call disconnected cause, based on identifying that the identified information related to the call disconnected cause corresponds to a designated condition, start a timer for deferring connection to a first communication network, and in response to receiving a second call request before the timer expires, control the electronic device to perform a voice communication connection through the second communication network currently connected the electronic device.

Abstract: A media device and methods that identify playback states reachable from a current content playback state and identify a reachable state that is likely to occur, are disclosed. A memory associated with the media device may receive frames that enable a smooth transition between the playback state and the reachable state. The media device may receive frames that correspond to points in the content that are separated by an amount of time that is proportional to the playback rate of the likely state. The frames may be frames corresponding to an image that may be played back at the playback rate of the likely state.

Abstract: Aspects of the disclosure include methods, apparatuses, and non-transitory computer-readable storage mediums for processing media streams. An apparatus includes processing circuitry that sends a message to a media aware network element that is configured to process a plurality of audio streams of a conference call. The message indicates that the plurality of audio streams is to be down mixed by the media aware network element. The processing circuitry receives the down mixed plurality of audio streams from the media aware network element and decodes the down mixed plurality of audio streams to receive the conference call.

Abstract: A server or other computing device manages meetings in a virtual meeting room on behalf of a virtual meeting room owner. A request is received from an attendee to join a meeting in the virtual meeting room. A determination is made, based on configurations set by the virtual meeting room owner, whether to connect the attendee to a virtual waiting room. The attendee is connected to the virtual waiting room in accordance with the configurations set by the virtual meeting room owner.