Abstract: As described herein, a system, method, and computer program are provided for dynamic charge computation. In use, a change made to a subscription of a customer is detected, wherein the subscription is associated with a billing cycle. Further, responsive to detecting the change and prior to an end of the billing cycle, at least one charge is computed for the subscription.

Abstract: Systems and methods for learning and applying a rule set from relational data include receiving a graph representing relational data, wherein nodes represent elements of the graph, and edges represent relationships between nodes, generating an intermediate representation of the graph by mapping features of the nodes and edges of the graph to an intermediate vector representation, wherein the intermediate vector representation contains binary values and/or probabilistic values, learning logical rules that define the nodes and edges of the graph based on the intermediate vector representation r by: defining a maximum satisfiability (MAX-SAT) problem for the graph; and estimating a gradient around a solution of the MAX-SAT problem for the graph to produce the logical rules; and applying the logical rules to a new graph.

Abstract: Disclosed herein are systems and methods for facilitating wireless communication of a wearable device. In one aspect, a wireless device receives a paging message from a cellular network, via a wireless link between the wireless device and a companion device. The paging message can be received while a cellular modem of the wireless device is operating in reduced power mode and not registered with the cellular network, and the companion device is registered with the cellular network. The wireless device can transition the cellular modem from the reduced power mode to an active mode in response to receiving the paging message via the wireless link with the companion device. The wireless device can register with the cellular network after the modem has transitioned to active mode, to establish a cellular link directly with the cellular network.

Abstract: A method of manufacturing a valve body having one or more corrosion-resistant internal surfaces. The method involves performing a casting process, which includes pouring a first material into a mold box, to produce a valve body casting made of the first material. During the casting process, a layer of a second material is formed on one or more internal surfaces of the valve body casting, the second material having a higher corrosion resistance than the first material, by: (1) applying, with an additive manufacturing technique, the second material to one or more external surfaces of a core, and (2) inserting the core into the mold box. A portion of the first material binds to the second material on the one or more external surfaces of the core while the first material is poured into the mold box.

Abstract: A feedback identification system to automatically determine customer pain points by analyzing conversations of representatives with customers. The feedback identification system retrieves recordings of various conversations, extracts features of the conversations, and analyzes the features to determine a set of features that is indicative of a customer pain point. A customer pain point is a problem the customer is facing with a product. The set of features is analyzed to generate a feedback manifest, which includes the customer pain point (a) as a summary of what is discussed in the conversations or (b) verbatim from the conversations.

Abstract: A feedback identification system to automatically determine product feature requests by analyzing conversations of representatives with customers. The feedback identification system retrieves recordings of various conversations, extracts features of the conversations, and analyzes the features to determine a set of features that is indicative of a feature request. A feature request is a request for adding a specified functionality to a product. The set of features is analyzed to generate a feedback manifest, which includes the feature request (a) as a summary of what is discussed in the conversations or (b) verbatim from the conversations.

Abstract: A product functionality identification system to automatically determine product features that are a favorite of customers by analyzing conversations of representatives with the customers. The product functionality identification system retrieves recordings of various conversations, extracts features of the conversations, and analyzes the features to determine a set of features that is indicative of favorite functionalities of a product for one or more customers. A favorite functionality is one of multiple product features that is determined to be a favorite of one or more customers. The set of features is further analyzed to generate a favorite functionality manifest, which includes information regarding the favorite functionalities (a) as a summary of what is discussed in the conversations or (b) verbatim from the conversations.

Abstract: A moment identification system automatically generates a playlist of conversations having a specified moment. A moment can be occurrence of a specific event or a specific characteristic in a conversation, or any event that is of specific interest for an application for which the playlist is being generated. For example, a moment can include laughter, fast-talking, objections, response to questions, a discussion on a particular topic such as budget, behavior of a speaker, intent to buy, etc., in a conversation. The moment identification system analyzes each of the conversations to determine if one or more features of a conversation correspond to a specified moment, and includes those of the conversations in the playlist having one or more features that correspond to the specified moment. The playlist may include a portion of a conversation that has the specified moment rather than the entire conversation.

Abstract: Electronic devices (320) are provided which comprise a digital logic circuit (101) and a test module (322) adapted to receive test parameters from a remote test management device (310), generate test patterns based on the test parameters, apply the test patterns to the digital logic circuit, receive test responses from the digital logic circuit, compact the test responses into a test signature, and either transmit the test signature to the remote test management device or determine a test result based on a comparison of an expected signature received from the remote test management device with the test signature.

Abstract: A base station apparatus for operation as part of an access network of a mobile telecommunications network includes; a housing; a radio interface unit and a core network interface unit in the housing; a network line section between the radio interface unit and the core network interface unit; and a measuring apparatus, operatively connected to the network line section. The measuring apparatus is configured to detect at least one line parameter of the network line section, the at least one line parameter including a line parameter from the group of line parameters consisting of: the input impedance of the network line section; the insulation value of the network line section; the capacitance of the network line section; and the inductance of the network line section.

Abstract: A hammer system and method thereof for monitoring an organization platform to detect system level problems of one or more applications. The hammer system may include a hammer device, an enhanced trunk group poller, and a client-specific application hammer. The client-specific application hammer may be structured as a simulator that is operable to periodically place calls into the organization platform and emulate real call scenarios. The simulator may include D-channel polling logic.

Abstract: A system is provided for identifying service affecting conditions in an access portion of a network through which a number of subscribers are connected to an exchange. The access network includes subscriber lines connected to DSL subscriber modems. The system includes a receiver for receiving pilot signals from a modem connected to one of the subscriber lines. A measuring unit is operatively associated with the receiver for measuring electrical characteristics of the received pilot signals. A controller is operatively associated with the measuring unit and uses the measured electrical characteristics to identify a service affecting condition. The subscriber modem pilot signals include differential mode signals and the measuring unit measures common mode of each wire of the subscriber line. By using combinations of measurements and deductive logic, the system can detect one or more service affecting conditions.

Abstract: A method, system, and medium are provided for generating a profile for public safety answering platforms (PSAP). The profile identifies media formats supported by the PSAPs at various cell sector locations maintained by a network provider. A network server selects a cell sector and generates a first test emergency services call and subsequent test emergency services calls. The test emergency services call is transmitted to a PSAP. During the session with the PSAP, the subsequent test emergency services calls are processed to determine mid-call support for additional multimedia formats or codecs. The PSAP generates responses that indicate whether the PSAP supports a multimedia format or codec identified in the test emergency services call or the subsequent test emergency services call. The PSAP transmits the responses to the network server for storage in the profile.

Abstract: An example method involves electrically coupling first and second nodes of a device to a port of a digital subscriber line access multiplexer (DSLAM) and to a first end of a communication circuit. The communication circuit facilitates electrical coupling of the port of the DSLAM to a central office switch at a second end of the communication circuit. A signature circuit is electrically coupled between the first and second nodes to generate a signature signal in response to a test signal injected onto the communication circuit at a second end of the communication circuit. The signature signal has a magnitude substantially proportional to the test signal. First and second conductors of the communication circuit are electrically coupled to respective ones of the first and second nodes. Third and fourth conductors of the port of the DSLAM are electrically coupled to respective ones of the first and second nodes.

Abstract: A system and method for testing a subscriber loop. A maintenance port of a switch is configured to dial a phone number associated with a subscriber loop. A remote device is commanded to initiate a test for the subscriber loop utilizing a test bus. Test measurements of the subscriber loop are received from a remote test head.

Abstract: A method and device for transmission line testing are provided. A particular modem device includes a transmission line interface to connect to a transmission line. The modem device also includes a memory to store a plurality of transmission line tests. The modem device also includes a controller coupled to the memory and to the transmission line interface. The controller selects one or more tests of the plurality of transmission line tests from the memory. The controller also performs the selected one or more tests on the transmission line and detects an electrical characteristic of the transmission line.

Abstract: A method for monitoring voice quality in a communication network. In a first embodiment, the method comprises the steps of: establishing a voice communication pathway (VCPW) between first and second telephone terminals; establishing speech cadence between first and second terminals, wherein the terminals alternate between opposing send and listen/receive modes such that when one of the terminals is sending a voice test message the other terminal is either listening for or receiving the voice test message and vice versa; and calculating a voice quality score for one or more received voice test messages. In a second embodiment, synchronous cadence is established between a plurality of telephone terminals and a voice recognition server (VRS).

Abstract: A communication quality evaluation system, a device, a method, and a program for evaluating communication quality at an arbitrary location, in the form which can actually felt by a user, are provided. According to an instruction from an evaluator, a control device displays a map or layout diagram of a specified area on a map/layout diagram display device and specifies an evaluation point within a display range of the map or the layout diagram. According to the network quality estimated by a network quality estimation unit, a network quality simulation unit for estimating the network quality when communications are performed at the evaluation point deteriorates the evaluation data and transmits the data to an evaluation device. The evaluation data deteriorated is a sample of data actually transmitted and received in the communication system. The evaluation device uses a communication device actually used by a user in the communication system.

Abstract: Methods, traffic receivers, and computer readable storage media for testing network connections are disclosed. A traffic receiver coupled to a network under test may receive a packet. A packet group identification number (PGID and a sequence number (SN) may be extracted from the received packet. Data associated with the PGID may be retrieved from a memory, the data including a next expected sequence number (NESN), a start of run (SOR), a number of in-order packets (NIO) and a number of duplicate packets (NDP). When SN is equal to NESN, NESN and NIO may be incremented. When SN is less than NESN and SN is greater than or equal to SOR, NDP may be incremented. When SN is greater than NESN, SOR may be set to SN, NESN may be set to SN plus one, and NIO maybe incremented. Updated data may be stored in the memory.

Abstract: Voice user interfaces can be tested using test scripts generated by traversing a graph using a recursive search technique, such as recursive depth first search. Test data to accompany the test scripts can be generated by treating conditions in states of the interface as business rules, and fully exercising each state during traversal of the graph. Actual testing can be performed in a faster than real time manner by providing simulated input from test scripts, as opposed to requiring actual input from human testers. The interfaces can also be tested using a gatekeeper intermediary which provides for easy transitions between testing and deployment.

Abstract: An exemplary method includes generating a digit map in response to user input received by way of a graphical user interface, the digit map defining a digit sequence and a plurality of dual-tone multi-frequency (“DTMF”) properties associated with each digit included in the digit sequence, generating DTMF tones representing the digit sequence in accordance with the DTMF properties, transmitting the DTMF tones to a gateway device communicatively coupled to the testing subsystem, the gateway device configured to translate the DTMF tones into a packet-based representation of the digit sequence and the DTMF properties, receiving the packet-based representation of the digit sequence and the DTMF properties from the gateway device, and determining whether the digit sequence and the DTMF properties included in the packet-based representation substantially match the digit sequence and the DTMF properties defined by the digit map. Corresponding methods and systems are also disclosed.

Abstract: A method includes identifying a peak interval traffic intensity for visual voicemail (VVM) services in a network. The method includes identifying a. plurality of user devices available for implementing scalability testing. A number of requests for VVM services during a prospective time for scalability testing in the network is also identified. The method includes determining a number of additional requests for VVM services from the plurality of user devices that approximates the peak interval traffic intensity during the prospective time for scalability testing in the network. The method also includes determining instructions for at least one of the plurality of user devices to provide the determined number of additional requests. The determined instructions are sent to the at least one of the plurality of user devices.

Abstract: A method for collecting communication information, a test method and a network device are disclosed. The method for collecting communication information includes: presetting a command for collecting diagnostic information about voice quality, and obtaining Dual Tone Multi Frequency (DTMF) signals; and judging whether the DTMF signals match a preset command for collecting diagnostic information about voice quality, and collecting information according to the preset command if determining that the DTMF signals match the preset command. A test method is also provided, and, accordingly, a network device is provided. Through the technical solution under the present invention, diagnostic information is collected quickly after a voice quality problem occurs.

Abstract: The present invention relates to a method and a ID-programming tool (30) for assigning a unique network entity identity number to a network entity (10). The network entity (10) is adapted to perform said method. The network entity (10) comprises a number of subscriber lines (12) and the network entity is adapted to perform at least one line condition test on said subscriber lines at a predefined occasion. Said subscriber lines are encoded to comprise a unique network entity identity number information by means of the ID-programming tool (30). Further, decoding means (42) is adapted to decode the network entity identity number information resulting from said test to gain said network entity identity number. Said network entity identity number is stored in a storage device (20) on the network entity (10).

Abstract: A non-transitory computer readable medium is disclosed containing instructions for execution by a computer, the computer program comprising: instructions to for detect a noise level on a conference telephone call; instructions to reconnect a first end user device to a first data line and sending a message to the first end user device indicating that the first end user device is a source of noise and to reconnect to a conference server using a second end user device in response to determining that the noise is reduced by disconnecting the first end user device from the first data line; and instructions to reconnect the first end user device to the first data line and determining if the noise is reduced in response to determining that the noise is not reduced by disconnecting the first end user device from the first data line. A system and method are also disclosed.

Abstract: A device may automatically place a call to a call routing device based on one of a list of numbers or addresses. The call may be forwarded by the call routing device to a call agent device. The device may also establish a session with the call agent device to which the call is forwarded by the call routing device and automatically receive, from the call agent device, a message that includes an identifier for a virtual call agent. The device may extract the identifier from the received message, compare the extracted identifier to an identifier that is associated with the call, and determine whether the call routing device correctly forwarded the call based on the comparison.

Abstract: Provided are a software reliability test method using selective fault activation, a test area restriction method, a workload generation method and a computing apparatus for testing software reliability using the same. The software reliability test method registers a test target module. The software reliability test method injects a fault into a fault injection target function when a caller of the fault injection target function is included in the registered module, in a case of calling the fault injection target function.

Abstract: A system includes at least one adaptive filter coupled to a first communication channel and at least one other communications channel. The at least one adaptive filter includes at least one set of adaptive filter coefficients. A memory stores at least one predetermined set of filter coefficient thresholds. The filter coefficient thresholds may be indicative of channel faults, channel to channel faults or a length of the channel. A controller is configured to compare the set of filter coefficients to the predetermined set of filter coefficient thresholds. The controller is configured to determine the information about the channels based on compare results.

Abstract: Voice user interfaces can be tested using test scripts generated by traversing a graph using a recursive search technique, such as recursive depth first search. Test data to accompany the test scripts can be generated by treating conditions in states of the interface as business rules, and fully exercising each state during traversal of the graph. Actual testing can be performed in a faster than real time manner by providing simulated input from test scripts, as opposed to requiring actual input from human testers. The interfaces can also be tested using a gatekeeper intermediary which provides for easy transitions between testing and deployment.

Abstract: Example methods and system to validate proper network connections between a digital subscriber line (DSL) access multiplexer (DSLAM) and the subscriber loop to a customer location are disclosed. A disclosed example device includes first and second nodes to electrically couple the device to a port of a DSLAM and to a first end of a communication circuit, the communication circuit to facilitate electrical coupling of the port of the DSLAM to a central office (CO) switch at a second end of the communication circuit, and a signature circuit electrically coupled between the first and second nodes to generate a signature signal in response to a test signal injected onto the communication circuit at a second end of the communication circuit, the signature signal having a magnitude substantially proportional to the test signal.

Abstract: A method for providing real time indicator of voice transmission quality in a Voice over Internet Protocol (VoIP) network is disclosed. The method allows to receive, at regular time interval during a call, a digital signature from a source call device. The received signature is compared to a referential signature stored on the destination devices, and in case the received signature falls out of the referential signature, a quality indication message is transmitted back to the source call device.

Abstract: An addressable outlet for use as part of local area network based on wiring installed in a building, such as telephone, electrical, cable television, dedicated wiring, and the like. The use of such wiring for data communications networks in addition to the wiring's primary usage creates a need for ways of determining the condition of the network and monitoring this information remotely. Network condition includes such factors as continuity of wiring, connector status, connected devices, topology, signal delays, latencies, and routing patterns. Providing basic processing and addressing capabilities within the outlet permits messaging to and from specific individual outlets, thereby allowing inquiries and reports of the condition of the immediate environment of each outlet. In addition, outlets can be configured with sensors to report on voltage, temperature, and other measurable quantities.

Abstract: A device for testing a function of a telephone exchange during a production process includes a sending-end module for sending a test criterion, a receiving-end module for receiving a test criterion, an input/output interface module connected to a telephone exchange, a call connection indicating unit, a signal switching unit, and a controlling unit for controlling a test procedure. The device not only tests whether a call can be connected and whether a call can be answered, but analyzes local electrical characteristics of the telephone exchange at the telephone exchange-end. With the device, signals treated by an analog-to-digital conversion process can display various voice information of a voice signal conveyed by the telephone exchange, such that a damaged portion of the telephone exchange can be assessed whenever a test fails, thereby cutting test costs and production costs.

Abstract: A method for performing metallic line testing on a communication system is provided. The communication system includes an isolation transformer disposed between a provider circuit operable to provide a digital subscriber line signal and a subscriber circuit. The isolation transformer has a center tap. A test signal is injected at the center tap. A response of the subscriber circuit to the test signal is sensed.

Abstract: An apparatus comprising an artificial noise (AN) controller coupled to a digital subscriber line (DSL) transmitter and configured to adjust an AN level for a signal transmitted by the DSL transmitter, wherein the AN level is adjusted based on an actual signal to noise ratio (SNR) of the signal from the receiver to achieve a desired SNR for the signal. Also disclosed is a method comprising maintaining a data rate in a line at about a desired level by adjusting an AN level in a transmitted signal based on a SNR of a received signal.

Abstract: Systems and methods for monitoring a telephone line connected to a port of a voice gateway are described. In one embodiment, the method includes: obtaining a value representing an electrical characteristic of the port of the voice gateway; determining whether the value is within an acceptable range; determining whether a call originating from, or terminated at, a device connected to the telephone line completed successfully; and in response to determining that the call completed successfully, creating a new acceptable range based, at least in part, on the obtained value.

Abstract: A first clock signal is generated by a first circuit and a second clock signal is generated by an auxiliary clock circuit. A switch controls whether the first clock signal or the second clock signal is provided to a subscriber line integrated circuit (SLIC). The SLIC is operable to generate a line voltage within predetermined tolerances on a loop line at a customer premises if the SLIC is receiving the first clock signal or the second clock signal. A resync signal is sent to the SLIC to cause it to resync with the first clock signal without going through a reset operation.

Abstract: In a computer, a test script is received that includes a first set of commands to be provided to an Internet protocol (IP) telephone. The test script is parsed to obtain the first set of commands. Parameters that identify the telephone are obtained. The parameters and at least one of the first set of commands are used to obtain at least one corresponding second command from a conversion table. A command script is generated to be executed by the telephone, the command script including the at least one corresponding second command.

Abstract: Disclosed herein is a transmission/reception channel matching apparatus for a mobile communication terminal and a mobile phone test equipment. The transmission/reception channel matching apparatus includes a Printed Circuit Board (PCB), a Dual In-line Package (DIP) switch, and a fastening casing. The PCB includes mobile communication terminal-side terminals to be electrically connected to option pins provided in the serial communication connector of the mobile communication terminal, and transmission and reception terminals corresponding to the transmission and reception channels of the mobile phone test equipment for transmitting a transmission signal to the mobile communication terminal and receiving a reception signal from the mobile communication terminal. The DIP switch is provided with a plurality of switches, is combined with the PCB, and selectively connects the mobile communication terminal-side terminals to the transmission and reception terminals depending on ON/OFF information.

Abstract: A device may automatically place a call to a call routing device based on one of a list of numbers or addresses. The call may be forwarded by the call routing device to a call agent device. The device may also establish a session with the call agent device to which the call is forwarded by the call routing device and automatically receive, from the call agent device, a message that includes an identifier for a virtual call agent. The device may extract the identifier from the received message, compare the extracted identifier to an identifier that is associated with the call, and determine whether the call routing device correctly forwarded the call based on the comparison.

Abstract: The invention relates to a method and to a device for testing the function for inverting the polarity on a subscriber connection line (TAL) comprising several wires (a, b), in order to connect at least one subscriber to a subscriber connection line (SLM), which comprises at least one inverting device (RG) and a current measuring device (MG) which is associated with the inverting device (RG). In a first step, the subscriber connection component (SLM) is separated from the inverting device (RG) and forces physical inversion on the wires (a, b) of the subscriber connection line (TAL). In a second step, the inverting function of the inverting device (RG) is activated. In a subsequent third step, the subscriber connection component (SLM) is separated from the device (DC) which forces the physical inversion and is connected to the inverting device (RG). The correct function of inversion is tested during all three steps by measuring the direction of the current flow.

Abstract: A technique is disclosed for selectively providing access to a network node for testing and verification associated with a testing classification and requests are received from a network component to initiate a call via the net-work node. If it is determined that with the testing classification, service is provided via the network node.

Abstract: A system and method for network monitoring are disclosed. In one embodiment, a network monitoring method includes determining that a caller can receive audible information via a first access device and graphical information via a second access device. The method also includes converting a request communicated by the caller via the first access device to a directive for a network management engine to retrieve network management information related to at least one monitored network device. The method also includes translating a first portion of the network management information to a first format for communication to the first access device and translating a second portion of the network management information to a second format for communication to the second access device.

Abstract: A method for automatically configuring an interface unit (112, 212, 912, 1012, 1112) for connecting a headset (110, 210, 910, 1110) and a telephone (100) by electrical connections (992, 993, 1092, 1093). The electrical connections (992, 993, 1092, 1093) between the interface unit (112, 212, 912, 1012, 1112) and the telephone (100) comprise two pairs of electrical paths having a number of distinct permutation settings. Each of the number of distinct permutation settings have a complementary setting together forming a number of distinct complementary setting pairs. The method comprises the steps of: a) receiving a test signal, b) for each distinct permutation setting generating an output signal in response to the test signal, c) determining a least preferred distinct permutation setting based on the output signals, d) selecting the complementary setting to the least preferred distinct permutation setting as a preferred setting.

Abstract: A splitter card having integral test access devices. The splitter card allows test access to be readily provided at any location where splitter cards are typically mounted (e.g., a splitter chassis).

Abstract: Systems and methods for calls per second network testing are disclosed. The methods may be performed by a network testing system or other computing device. The method may include receiving user selection to create a network test. A user specification of a bulk network calls test type and the call transmission criteria for the network test are received. The call transmission criteria may include a number of calls per second and one of either a talk time or a number of channels. When the talk time is specified, the number of channels is calculated. Similarly, when the number of channels is specified, the talk time is calculated. User selection to begin the network test is received, and packets are transmitted for the network test according to the call transmission criteria. During transmission, the call transmission criteria are recalculated at a system defined interval to avoid bursts.

Abstract: The invention relates to communications, particularly but not exclusively broadband communications. One facet of the present invention relates to provisioning of services in a communications network and finds particular, but not exclusive, application in a broadband network environment or other environment where services are provisioned. The provisioning of services will now be discussed in more detail.

Abstract: The invention is directed to a method and system for bulk provisioning of telecommunications services on a live network and is suited to migrating telecommunications services from a legacy network to another network. Customer service data files can be imported, and validated against customer service rules and against live configuration data of the live network. Actions are logged and can be rolled back when errors are encountered.

Abstract: An exemplary method includes generating a digit map in response to user input received by way of a graphical user interface, the digit map defining a digit sequence and a plurality of dual-tone multi-frequency (“DTMF”) properties associated with each digit included in the digit sequence, generating DTMF tones representing the digit sequence in accordance with the DTMF properties, transmitting the DTMF tones to a gateway device communicatively coupled to the testing subsystem, the gateway device configured to translate the DTMF tones into a packet-based representation of the digit sequence and the DTMF properties, receiving the packet-based representation of the digit sequence and the DTMF properties from the gateway device, and determining whether the digit sequence and the DTMF properties included in the packet-based representation substantially match the digit sequence and the DTMF properties defined by the digit map. Corresponding methods and systems are also disclosed.

Abstract: An interface device and method for testing a telecommunication circuit by utilizing a test cord that has a first end that is integrated with the interface device and a second end that terminates with a test connector. Upon insertion of the test connector into a test port of a connectivity block, the interface device may be configured to allow for monitoring of the telecommunication circuit, without disrupting the circuit. Similarly, the interface device may be configured to disrupt the telecommunication circuit and allow a user to examine both sides of the circuit.