Abstract: An approach is provided for enabling a subscriber to establish rules for controlling user interaction with a resource based on the activity of the user. A reactive control platform monitors a current activity of a user of a device, one or more services, or a combination thereof associated with a subscriber during access by the user to a network of a subscriber. The status of the user is determined based on the monitoring, profile information associated with the user, or a combination thereof. A request for input from the subscriber for specifying one or more rules to be enforced for affecting a use of the device, the one or more services, the network of the subscriber, or a combination thereof by the user is then generated based on the determination.

Abstract: A method, apparatus and system to provide the ability for an analog telephone adapter (or other consumer electronics device) to provide spoken information to a consumer to help diagnose problems. The spoken diagnostics system and method for comprises a central analysis server and an analog telephone adapter (“ATA”). When in operation, when a consumer (as an end user) pick up a telephone which is connected to and/or operating through the ATA and enters a preset diagnostic code, defined a telephone number in one embodiment, the ATA and the central analysis server perform a series of diagnostic functions and cause one or more verbal messages relating to the status of the ATA as determined through the diagnostic functions to be spoken over the phone so as to be communicated to the consumer.

Abstract: Execution of a block test “retry” in a test environment with each block in the test sequence sent after the tester has determined that the previous block of data packets has met one or more prescribed test criterion. If a block sent by the DUT has not met the test criterion, a retry sequence is initiated to re-test the block. In another embodiment, a block test “retry” is executed where each block in the test sequence is sent and analysis of previously sent blocks is done in parallel with the sending of a subsequent block. If a previous block has not met the test criterion, a retry sequence is initiated whereby the tester and DUT step back to the block that failed to meet the test criterion and retry that block. If the retry meets test criterion, testing continues by resuming with the next untested block in the sequence.

Abstract: A loop around system and method for use in a telephone line monitors line conditions to detect the initiation of loop testing and automatically bypasses an electronic device, such as a DSL line conditioner, used in the line to prevent the electronic device from being inadvertently detected by the testing system as a line fault. The system additionally shuts down power to itself from the line so that it does not interfere with testing, while continuing to monitor the line during testing to detect conditions that characterize the termination of testing, and then automatically switches the electronic device back into the line upon the conclusion of testing. The system and method may be employed unattended at intermediate locations in the line remote from the CO or the CPE.

Abstract: In a method for checking a subscriber line with a first and a second electrical line, wherein each line is connected to an encoder/decoder via a subscriber line circuit, the first line is connected to ground, a resistance of the second line is increased, an audio signal is outputted from the encoder/decoder to the first line; and a first frequency-selective signal is measured at a point at which the encoder/decoder is connected to the first line. Further, the second line is connected to ground, a resistance of the first line is increased, a further audio signal is output from the encoder/decoder to the second line, and a second frequency-selective signal is measured at a point at which the encoder/decoder is connected to the second line. An amplitude difference between the first and second frequency-selective signals is ascertained.

Abstract: System and method for providing applets to remote devices in a communications network. A preferred embodiment includes a host device, which is the device from which the applet will be transferred, and a target device, which is the device to which the applet will be transferred. In one embodiment, the host device autonomously determines that an applet is to be pushed to the target device. The host device then determines the address of the target device and transmits the applet to the target device. Instructions and commands may be sent to the target device form the host, and the target device may transmit results to the host device. In another embodiment, the target device is customer premise equipment and/or a user device that requests an applet from the host device. The target device requests applets, for example, to perform service parameter verification, performance monitoring, troubleshooting, or the like.

Abstract: A call routing test and verification system for an interactive voice response (IVR) system including an automated test driver (ATD) for connecting to a IVR system over a public switched telephone network (PSTN) configured to provide signals representative of content of utterances appropriate for responding to prompt signals of an IVR menu and a test module to enable a test mode of the IVR system in response to the connection by ATD, wherein the test mode allows the IVR system to transmit a call routing string to the ATD prior to transfer of the connection to one of a plurality of agent terminals in response to reaching a call routing point of the IVR menu, where the ATD is further configured to compare at least a portion of the transmitted call routing string to an expected routing string for the call routing point.

Abstract: One preferred embodiment of the present invention provides a system and method for evaluating the performance of a network interface sub-system of an inter-messaging network of voice mail systems. This preferred embodiment includes a network query device that connects to the inter-messaging network and requests a test data file to be retrieved from a particular voice mail network interface sub-system in the inter-messaging network. The requests for the test data file are generated according to user command. Accordingly, the performance of a network interface sub-system in the inter-messaging network, as represented by the result of the request attempt, is evaluated according to a defined level of performance, such as a preferred time limit. Other systems and methods are also provided.

Abstract: Directing customer service calls based upon remote diagnosis of customer premises equipment (CPE). CPE information is received remotely from the CPE. Network status information is received from a communications network indicative of a current operational status for the network. An issue is detected with the CPE based upon the received CPE information. A recommended customer service center is selected from a plurality of customer service centers based upon at least one of the CPE information and the network status information.

Abstract: In a PBX environment, a middleware module abstracts communication cards so that the plurality of channels associated therewith are grouped for efficiency. The middleware module recognizes unoperational channels, and restarts the hardware associated with the channels as well as allowing conferencing and transferring calls when the PBX switch does not support same. Preferably, for outgoing calls, the middleware adapter controls the state of interfaces for all hardware adapters and tries to deliver calls over active interfaces. In case of failure, the middleware adapter investigates and makes a decision if the call should be delivered over another adapter. In this way, redundant and highly available solutions are implemented transparent to application and interface drivers. For incoming calls, the middleware adapter accepts calls from all hardware adapters and presents these calls to applications as if these calls are issued by one adapter.

Abstract: A system for causing application of sealing current to one or more local telephony loops has a current source; a switching interface for connecting the current source to the one or more telephony loop interfaces; and a machine-readable instruction accessible to the switching interface, the instruction providing intelligence to the switching interface for identifying the one or more loops to be serviced, the time period for current application to each loop serviced, and a sequence order when more than one loop is serviced.

Abstract: A method and system for testing a Telephony User Interface is disclosed. Voice prompts of the Telephony User Interface are converted into tone prompts that are representative thereof. Each tone prompt can have a predetermined frequency and/or duration, so that it is readily recognizable by a Telephony User Interface tester. Thus, automation of the testing of Telephony User Interface is enhanced.

Abstract: According to one embodiment of the invention, a method for self-testing a portion of a line card having a digital signal processor for manipulating data received by the line card, and a transmit channel and a receive channel coupled to a combined transmit and receive channel includes transmitting a test signal through at least a portion of the transmit channel toward the combined channel and detecting, by the digital signal processor any resulting signal in the receive channel to determine whether any components in the transmit channel, receive channel or combined channel are malfunctioning.

Abstract: A method for monitoring performance of a mobile device involves intercepting a first monitoring request from a monitoring management host, where the first monitoring request is associated with the mobile device, enabling a monitoring agent associated with the mobile device, establishing a thin listener associated with the monitoring agent, transmitting a second monitoring request, in response to the first monitoring request, to the mobile device, receiving, by the thin listener, data from the mobile device in response to the second monitoring request, analyzing the data received in response to the second monitoring request to obtain an analysis report, and transmitting the analysis report to the monitoring management host, in response to the first monitoring request.

Abstract: An input/output circuit includes a reference clock generator configured to generate a reference clock. A signal transmitter is configured to transmit serial data in synchronization with one of the reference clock and a test clock. A signal-receiving circuit is configured to receive the serial data, and to generate a converted signal from the serial data. A test circuit is configured to detect an error between each phase of the converted signal and the test clock when the signal transmitter operates in synchronization with the test clock.

Abstract: Method and systems for simultaneously performing link fault sectionalization (LFS) tests for multiple time division multiplexed (TDM) channels are disclosed. An LFS test state machine may simultaneously process test data for multiple TDM channels by receiving test data associated with the TDM channels, accessing stored LFS state information associated with the TDM channels from an LFS state storage element, sequentially processing the test data for the channels, generating new LFS state information for each channel, and storing the new LFS state information in the LFS state storage element.

Abstract: A method for automated testing of a device (e.g., a router, switch, mobile terminal, barcode reader, or the like) includes creating a metafile, establishing a network connection to the device, parsing the metafile to determine a device command and an expected result, apply a terminology substitution process to the device command based on a terminology block associated with the device, thereby creating a modified device command; issuing the modified device command to the command line interface of the device via the network connection; receiving a response from the command line interface of the device via the network connection; comparing the response to the expected result, then logging, to a test summary file, a test result based on the comparing step. The metafile language has a relatively simple vocabulary and syntax, and is thus easy to learn and implement.

Abstract: A system and method for emulating a telephone driver of a mobile device to assist in the development and testing of mobile telephony applications is described. An emulated telephony driver maintains internal states of a wireless network and characteristics of the mobile device. A wireless network is simulated such that neither a cellular radio nor a mobile subscription are required for handset application development and testing.

Abstract: One preferred embodiment of the present invention provides a system and method for checking the performance of sub-systems in an inter-messaging network of voice mail systems. This preferred embodiment includes a network diagnostic device that connects to the inter-messaging network and requests a test data file to be retrieved from all the voice mail sub-systems in the inter-messaging network. The requests for the test data file are generated without user interaction. Accordingly, the performance of the inter-messaging network in its entirety, as represented by the results of the request attempts, is assessed according to a defined level of performance, such as a preferred time limit. Other systems and methods are also provided.

Abstract: A system and method for multi-modal monitoring of a network are disclosed. In one embodiment of a system incorporating teachings of the present disclosure, a network management engine may be capable of issuing a request to a monitored network device and to receive network information from the monitored network device. In some embodiments, a multi-modal administration engine may allow a calling party to interact with the network management engine. A caller response unit associated with the multi-modal administration engine, may be capable of receiving a user input from the calling party and converting the user input into a request for network information. In preferred embodiments, a format converter associated with the multi-modal administration engine may translate at least a portion of a first signal representing network information into a second signal representing an audible sound.

Abstract: A system and method for emulating a telephone driver of a mobile device to assist in the development and testing of mobile telephony applications is described. An emulated telephony driver maintains internal states of a wireless network and characteristics of the mobile device. A wireless network is simulated such that neither a cellular radio nor a mobile subscription are required for handset application development and testing.

Abstract: A central office modem (50) that includes the capability of single-ended loop testing (SELT) is disclosed. The modem (50) includes a digital signal processor (54), a codec (56), line driver and receiver circuitry (58), and a hybrid circuit (60), by way of which a subscriber loop (LOOP) can be driven and sensed. The line driver and receiver circuitry (58) may include a transformer (74a, 74b) for driving the loop (LOOP), or the output may be capacitively coupled. The line driver and receiver circuitry (58) includes active termination, by way of operational amplifiers (80a, 80b). Switches (82a, 82b; 84a, 84b) are provided to selectively enable and disable the active termination function, and to selectively bypass or include the hybrid circuit (60). This control of the line driver and receiver circuitry (58) provides the ability to calibrate out its own characteristics, providing high precision SELT measurements of the load impedance type, and of frequency domain reflectometry, and time domain reflectometry.

Abstract: A method and apparatus for internally testing portions of a subscriber loop interface circuit. Testing may be conducted on a semiconductor circuit including the subscriber loop interface circuit. The portion of the subscriber loop interface circuit being tested may be the ring trip detector and/or the off-hook detect circuit. Testing may be conducted without disabling the capability of the subscriber loop interface circuit to monitor the hook status of a subscriber.

Abstract: Customer services terminal input connected between telephone exchange and outputs. Interface circuits provide service between input and outputs Test means applies test conditions to interface circuits and/or to outputs associated with the interface circuits, and/or to ring/tip pairs associated with interface circuits, and/or to telephone lines associated with interface circuits Other interface circuits service input to other outputs Test means analog-to-digital converter includes reference input, analog measuring input, ground potential input, and test output Normally de-energized calibration relay has normally-closed switches and normally-open switches. Normally-closed switch connects reference voltage to reference input. Another normally-closed switch connects analog measuring input to test means generated voltage.

Abstract: A telecommunications system includes a telephone exchange and a customer services terminal whose input is connected to the telephone exchange, and whose plural outputs are individually connected to one of a plurality of telephone lines. A plurality of interface circuits within the customer services terminal are individually connected intermediate the input and one of the plural outputs. Self-test means provides for the testing of selected interface circuits. Loop-test means provides for the testing of selected telephone lines. A self-test relay is responsive to the self-test means and operates to disconnect the selected outputs from corresponding telephone lines as self-test conditions are applied to selected interface circuits as these interface circuits are disconnected from the selected telephone lines. The loop test means applies loop-test conditions to selected interface circuits, while the selected interface circuits and the corresponding outputs remain connected to the corresponding telephone lines.

Abstract: A telecommunications system includes a customer services terminal that is connected intermediate a telephone exchange and a user location that has a plurality of telephone lines. The customer services terminal and/or the telephone lines are tested by providing a web server within the customer services terminal. The web server includes a graphic user interface that enables the selection of self-test to be applied to selected portions of the customer services terminal, and/or enables the selection of loop test to be applied to selected ones of the plurality of telephone lines. Selected self-tests are applied to selected portions of the customer services terminal, and/or selected loop-tests are applied to selected ones of the plurality of telephone lines, as a remainder of the customer services terminal and/or a remainder of the plurality of telephone lines remain operative to supply telecommunications services to the user-location.

Abstract: An apparatus and a method for recreating radio frequency (RF) conditions of a cellular network extracts significant RF effects from field test data, and recreates variable RF attenuation using a multi-channel attenuator. A field data processor converts the field test data to time-varying attenuator control values for each channel of the multi-channel attenuator. Accordingly, a mobile in the lab which is connected to the multi-channel attenuator sees the same carrier and interference levels that were observed in the field environment, allowing cellular communication equipment testing without repeated field testing.

Abstract: An apparatus for providing diagnostic information to at least one telephone includes a telephony interface device operatively coupled to at least one telephone through a telephone line. The telephony interface device is operatively coupled to a network. The telephony interface device transmits diagnostic information to the at least one telephone. The diagnostic information may include, for example, diagnostic information concerning the network, the telephony interface device itself, and the telephone line.

Abstract: A system and method for testing a telephone connection using an interactive telephone response module (ITRM). In one embodiment, the ITRM is connected between the handset and station set of a telephone terminating one end of the connection to be tested. In another embodiment, the ITRM is connected between the telephone connection and the station set of a telephone terminating one end of the connection to be tested. By operating switches on the ITRM, a user can impose predetermined conditions on the connection. A test coordinator located at a test point or other termination in the telephone network then tests the connection under the predetermined conditions.

Abstract: A fiber to the curb communication system providing telephone service to subscribers using line cards which are pluggable into a broadband network unit. The line cards provide telephone service to up to six lines per card. The cards are programmable from a central location, and the system includes self-testing of the cards, ring generator testing and provides for testing of the telephone lines from the system to the subscriber's location.

Abstract: A method and apparatus for internally testing portions of a subscriber loop interface circuit. Testing may be conducted on a semiconductor circuit including the subscriber loop interface circuit. The portion of the subscriber loop interface circuit being tested may be the ring trip detector and/or the off-hook detect circuit. Testing of may be conducted without disabling the capability of the subscriber loop interface circuit to monitor the hook status of a subscriber.

Abstract: Method for automatically determining whether a communication trunk is operating properly without having to take the trunk out of service and without the need of a craftsperson to initiate the testing of the communication trunk. The communication trunk is tested for continuity and integrity on a periodic or aperiodic basis.

Abstract: A telecommunications system includes a telephone exchange and a customer services terminal whose input is connected to the telephone exchange, and whose plural outputs are individually connected to one of a plurality of telephone lines. A plurality of interface circuits within the customer services terminal are individually connected intermediate the input and one of the plural outputs. Self-test means provides for the testing of selected interface circuits. Loop-test means provides for the testing of selected telephone lines. A self-test relay is responsive to the self-test means and operates to disconnect the selected outputs from corresponding telephone lines as self-test conditions are applied to selected interface circuits as these interface circuits are disconnected from the selected telephone lines. The loop test means applies loop-test conditions to selected interface circuits, while the selected interface circuits and the corresponding outputs remain connected to the corresponding telephone lines.

Abstract: Computers commonly connect to remote computers and networks using the telephone lines. A telephone line is composed of a positive line (Ring) and a negative line (Tip). Because there is no guarantee, in general, which line on a two-conductor telephone jack will be positive and which will be negative, diode bridges are often used to assure correct polarity of devices coupled to the telephone lines. Commonly computers connect to telephone lines using modems, which plug into the computer. The modems often contain two jacks, one to connect the modem to the telephone line, the other to provide an outlet for a telephone. Commonly both jacks are wired in parallel. Embodiments of the inventions provide for wiring the telephone jacks in opposite polarity, or switching polarity via jumpers. A method is provided to detect a telephone plug in the jack of incorrect polarity. A user may be instructed in advance or prompted to switch jacks or jumpers if necessary and the need for the diode bridge is eliminated.

Abstract: A method and apparatus for automated sectionalization of a DS1/DS3 data path based upon information received at a single location along the path. A test and monitor device is located at a point of demarcation between an LEC and an IEC. A Remote Module is located at a point of demarcation between the LEC and CPE. The test and monitor device is fully ANSI compatible. The information that is received is processed in a three step process in order to generate a “Sectionalizer Report”. In preparing the Sectionalizer Report, the information output from a filter is used to determine where particular Events originated.

Abstract: A method for detecting the presence of a bridge tap and other types of fault in a transmission line. Initially, test signals of predetermined frequencies are transmitted into a transmitting end of the transmission line. The test signals are received at a receiving end of the transmission line and the amplitudes of the received signal are measured. A frequency response of the transmission line is computed based on the measured amplitudes. The frequency response is then analyzed for the presence of a frequency-domain signature that corresponds to one of the detectable types of fault. The presence of a bridge tap or another type of fault is identified based on the detected frequency-domain signature. The frequency-domain signature associated with a bridge tap can comprise a set of one or more attenuation dips in the frequency response, with each attenuation dip corresponding to a local minima in the frequency response.

Abstract: A method and apparatus for simulating telephony services and providing information about telephony services and products without the use of a public carrier telephone system. The system includes at least one Telephone Interface (TI), connected between a telephone and the simulation system. The emulator receives, decodes and validates a user initiated command signal, converts it into a control signal and activates a playback sequence which emulates telephone services. A plurality of different telephone functions and services can be simulated without connection to external telephone lines or wireless service.

Abstract: According to this invention, a digital key telephone system connected to an analog public network NW having a function of transmitting a ringing signal including identification information of a calling line through a subscriber line (CO line), accommodating a plurality of extension lines each connected to a digital key telephone (DKT) 2 or a standard telephone (STT) 4 as an extension terminal, and having a function of switching and connecting the subscriber line to the plurality of extension lines or the extension lines to each other includes a called party storage means storing, in advance, information representing the correlation between the calling line and the extension terminals 2 and 4 as a called terminal. When a ringing signal arrives from the analog communication network NW, calling line identification information (caller ID) contained in the ringing signal is detected by a calling line identification information interface unit (RCIU) 12.

Abstract: A method and apparatus for qualifying a telephone transmission line for XDSL communication services is disclosed. The system includes a modem, located at the customer premises to be connected. The modem analyzes actual signals to determine the electrical characteristics of the communication channel associated with the customer premises. The modem includes a transmitter, receiver and controller to generate test signals and receive responses. The modem then analyzes the data to generate an output value indicative of the electrical characteristics of the communication channel being tested. This output value is then displayed to a user or transmitted over the communication channel to a network. The system thereby eliminates the necessity of dispatching a technician to test the telephone line, and provides more accurate test results than those achievable at the network-side of the connection alone.