Skill Based Matching Of A Person Or A Group To A Task Patents (Class 705/7.14)
  • Patent number: 11182704
    Abstract: A web based booking platform for the booking of personnel, services and assets on a single database through a single supply chain comprising: a web server hosting a portal website, the portal providing access to other service and asset provider websites or email addresses of personnel members; wherein the creation of live manifests for each step including tracking planned movements of personnel either on an individual, multiple, group or collective basis facilitates the coordination of a total personnel supply chain that is continuous and connected at each point and which ensures that each time a change is made to a roster or manifest, the service or asset provider's database is updated accordingly and in turn, all user and/or client databases.
    Type: Grant
    Filed: January 13, 2017
    Date of Patent: November 23, 2021
    Inventor: Geoffrey Jamieson
  • Patent number: 11182707
    Abstract: A multi-dimensional human resource allocation adviser integrates with one or more employee skill set data sources and processes and aggregates both initial/static and dynamic skill set data from those sources. Machine learning algorithms are then used to normalize and rank the aggregated employee skills with respect to the skill set and requirements associated with a given task, project, or case. The set of employees determined to have employee skill sets that most closely match the skill set and other requirements associated with the given project, task, or case are then filtered based on rules and constraints determined by the requirements of the business and/or the client. The best employee match, or matches, remaining after the rules and constraints filtering are then recommended for assignment/allocation to the given task, project, or case.
    Type: Grant
    Filed: November 19, 2018
    Date of Patent: November 23, 2021
    Assignee: Rimini Street, Inc.
    Inventors: Praveen Sahni, Brian Slepko, Philip Cullen, Jason Hardiman
  • Patent number: 11182177
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for dynamically modeling a page using dynamic data. One of the methods includes receiving a first dynamic input request with corresponding contextual inputs comprising data characterizing a single dynamic first event of a main task; generating, in response to the first dynamic input request, a dynamic smart interface responding to the contextual inputs; generating, in response to the first dynamic input request, a model comprising a single shared dynamic control load and dynamic data load responding to the contextual inputs; receiving a second dynamic input request comprising data characterizing a single dynamic final event of the main task; triggering, in response to the second dynamic input request, a dynamic process comprising a rule monitor, a smart task generator, and a smart contract; and presenting, to a user in response to the second dynamic input request, dynamic rule options.
    Type: Grant
    Filed: March 30, 2020
    Date of Patent: November 23, 2021
    Inventor: Hayssam Hamze
  • Patent number: 11176513
    Abstract: The present disclosure provides a computerized method for assigning items to pickers including: determining a priority of an ordered item; inserting the item into an ordered data structure based on the priority of the item; iteratively, for items in the ordered data structure: determining an item physical location corresponding to a first unassigned item in the ordered data structure; determining a plurality of picker physical locations corresponding to locations of user devices of pickers; calculating a plurality of distances between the item physical location and picker physical locations among the plurality of picker physical locations; assigning the first unassigned item by: identifying a closest picker corresponding to a shortest distance of the plurality of distances; selecting the identified picker; correlating the first unassigned item with the selected picker in a data structure; and sending information of the item and physical location to the user device of the picker.
    Type: Grant
    Filed: October 28, 2020
    Date of Patent: November 16, 2021
    Assignee: Coupang Corp.
    Inventors: Sung Jin Park, Chang Geun Jin, Lianxi Bai, Seon Sook Hong, Kyeong Suk Jin, Eung Soo Lee, Woong Kim, Xiufang Zhu, Zhongnan Li, Leming Lv, Jaehyun Kim, Yong-Cho Hwang, Erik Rehn
  • Patent number: 11170332
    Abstract: A data analysis apparatus generates M (M is an integer of 3 or greater) groups each including data regarding a plurality of units from data where first KPIs and K (K is an integer of 2 or greater) explanatory variables are given by 1:1, generates a second KPI indicating the state of the group based on the values of a plurality of first KPIs included in the group, and selects a feature for the first KPIs based on a correlation analysis between the second KPI of each group and the feature of each group calculated based on the explanatory variables.
    Type: Grant
    Filed: October 29, 2018
    Date of Patent: November 9, 2021
    Assignee: Hitachi, Ltd.
    Inventors: Hikaru Koyama, Toshio Okochi, Toshihiro Kujirai
  • Patent number: 11163810
    Abstract: A job recommendation system automatically generates job recommendations for users based at least in part on automatically generated and/or automatically maintained employee data stored within employee profiles and employer structure data. The employer structure data is utilized to generate one or more predictive models for generating scores predictive of job transitions between jobcodes and/or departments. Moreover, the employee data is compared against job opening data to identify similarity scores therebetween. The one or more predictive models and the one or more similarities scores are combined into a job recommendation algorithm utilized to generate one or more job recommendations for the user.
    Type: Grant
    Filed: May 13, 2019
    Date of Patent: November 2, 2021
    Assignee: Optum, Inc.
    Inventors: Dale Elliot Kube, Marcia Renee Coonrod
  • Patent number: 11153373
    Abstract: A method and system for performance-driven load shifting. Specifically, the method and system disclosed herein entail transferring user program workloads, for processing, between local computing resources available on a client device and cloud computing resources available on an offload domain based on the assessed performance score of the client device at any given point in time. Seamless load shifting is further guaranteed due substantively to the employment of a mobile network facilitating communications between the client device and the offload domain.
    Type: Grant
    Filed: May 3, 2019
    Date of Patent: October 19, 2021
    Assignee: EMC IP Holding Company LLC
    Inventors: Amihai Savir, Avitan Gefen, Assaf Natanzon
  • Patent number: 11151488
    Abstract: A first feature is displayed within a first view of a user interface. A first selection of the first feature is configured to display a first set of identifiers corresponding to one or more tasks. A second feature is displayed within the first view of the user interface. A second selection of the second feature is configured to display a second set of identifiers corresponding to a set of workers. Each worker of the set of workers is associated with the one or more tasks and a first time that the one or more tasks are scheduled to be completed by. A set of status indicators are displayed. Each status indicator of the set of status indicators indicates whether the one or more tasks have been completed by the first time for the each worker of the set of workers based at least in part on the associating.
    Type: Grant
    Filed: July 31, 2018
    Date of Patent: October 19, 2021
    Inventors: Christopher Bryant Halioris, Paul Overstreet, Brandon Scott Pry, Balakrishna Subramaniam
  • Patent number: 11144880
    Abstract: A method for providing training data for a machine learning model includes: monitoring a specific user as the specific user reads electronic documents on a display to determine indications of pauses in reading for greater than a specified period of time; correlating objects on each of the displayed plurality of electronic documents to the pauses in reading; identifying features for the machine learning model based on the objects and textual analysis of each of the plurality of electronic documents; presenting information related to each identified feature to the specific user; obtaining from the specific user a descriptor defining each of the identified features and a value for each of the identified features indicating a relative importance or applicability of each of the identified features; and associating obtained descriptors and values with each of the identified features.
    Type: Grant
    Filed: December 6, 2018
    Date of Patent: October 12, 2021
    Inventors: Martin Patrick McEnroe, Andrew Vishnyakov, Daniel Flynn, Anna Kay Rice
  • Patent number: 11144853
    Abstract: A server receives a request, for allocation of workforce, upon displaying a first network browser on a first client device and processes the request against a database of worker profiles and project profiles. Each of the worker profiles contains at least a worker identifier, an identified worker skill set, and a work schedule. Each of the project profiles contains a project identifier, a desired project skill set, and a desired timeframe for the desired project skill set. The server displays a second network browser on a second client device based on such processing, which contains available worker capacity and desired skills within a requested timeframe. A user operating the second client device can accept or ignore the recommendation and assign a worker to a project. The server may further update the project data and allocate the worker to the project.
    Type: Grant
    Filed: December 19, 2016
    Date of Patent: October 12, 2021
    Inventors: Robert Waterman, Daniel Lunardini
  • Patent number: 11132644
    Abstract: Aspects of the subject disclosure may include, for example, selecting a subset of employees from among a group of employees according to performance data of the group of employees where the group of employees is associated with an employment position and where a group of known desired attributes is associated with the employment position, analyzing employee information for the subset of employees to identify a correlation, identifying an unknown desired attribute according to the correlation, obtaining candidate information for a group of candidates, selecting a subset of candidates from among the group of candidates according to a comparison of the group of known desired attributes, the unknown desired attribute and the candidate information. Other embodiments are disclosed.
    Type: Grant
    Filed: June 29, 2016
    Date of Patent: September 28, 2021
    Inventors: Timothy Innes, Nigel Bradley, Alexander MacDougall, Bhumit Patel, Wasib Khallil, David Spivey
  • Patent number: 11132274
    Abstract: A machine includes a memory and a processor. The processor performs steps that include receiving a path to a storage area associated with a programming environment, wherein the machine has been assigned to the programming environment. The processor uses the path to retrieve a list of the applications that define the programming environment, the list comprising an identifier for each application and a path to an executable form of each application. The processor compares the list of applications to applications currently stored in the memory of the machine and removes an application from the memory that is not in the list of applications.
    Type: Grant
    Filed: March 1, 2018
    Date of Patent: September 28, 2021
    Assignee: Target Brands, Inc.
    Inventor: Daniel Woods
  • Patent number: 11126970
    Abstract: A method and system for automating some aspects of a recruiting process, which may implement rules permitting the processes of sourcing candidates, setting up job interviews, and responding to candidate questions to all be automated with a computer. Such a system may match résumés and job descriptions with a scoring system, and may initiate communications between one or more candidates and a recruiter once an appropriate number of matches have been found. The system may then be configured to field responses to commonly asked questions from a question database, and notify the recruiter if a question is asked that it cannot answer, and may further be configured to proactively ask questions to the candidate if desired. This may allow recruiters to focus on the highest level of vetting, and on aspects of the recruitment process such as promoting the hiring company and salary negotiations.
    Type: Grant
    Filed: April 24, 2019
    Date of Patent: September 21, 2021
    Assignee: ExpertHiring, LLC
    Inventor: Paul Champaneria
  • Patent number: 11126939
    Abstract: A processing system may obtain historical job feature, network plant feature, and calendar feature data associated with customer premises installation jobs of a telecommunication network which include a dispatch of a customer premises technician. A plurality of the customer premises installation jobs may further include a dispatch of a network-based technician.
    Type: Grant
    Filed: December 6, 2018
    Date of Patent: September 21, 2021
    Inventors: Rudolph Mappus, Vijayan Nagarajan, Abhay Dabholkar, Billy Langston, Jr., Matthew Rosenbloom, Quan Nguyen
  • Patent number: 11107040
    Abstract: Aspects of the present invention provide devices that generate a job description by generating at least one job description according to a plurality of job areas and a linguistic model trained on a plurality of cataloged job descriptions, each job area including one or more assigned job skills, and displaying the generated at least one job description on a display device.
    Type: Grant
    Filed: June 13, 2018
    Date of Patent: August 31, 2021
    Assignee: ADP, INC
    Inventors: Kunal Sawarkar, Leonard Kim
  • Patent number: 11100599
    Abstract: An online career guidance system generates and displays superimposed polygons to a user for a corresponding career. The first polygon may have three to eight vertices, with each vertex representing a career skill. The distance from a focus to each vertex represents a career skill level predetermined to be needed for that career skill for that career. The second polygon has the same number of vertices as the first polygon that represent the same career skills and shares the same focus. The distance from the focus to each vertex of the second polygon represents a user skill level determined from previous achievements of the user. The distance between a career skill level and a user skill level (preferably both normalized to the same scale) visually represents any career skill deficits (or over qualifications) the user may have for the selected career.
    Type: Grant
    Filed: March 27, 2018
    Date of Patent: August 24, 2021
    Inventors: Barbara Ellen Rowan, Amy Catherine Wood
  • Patent number: 11100285
    Abstract: Systems and methods for a configurable response-action engine are provided. Actions are generated for a conversation when an insight is received from a natural language processing system. Industry, segment, client specific instructions, third party data, a state for the lead and lead historical patterns are also received. A decision making action model is tuned using this information. An objective for the conversation may be extracted from the state information for the lead. The tuned model is then applied to the insight and objective to output an action. A response message may be generated for the action. The action is directed to cause a state transition of the lead to a preferred state. In another embodiment, systems and methods are presented for feature extraction from one or more messages. In yet other embodiments, systems and methods for message cadence optimization are provided.
    Type: Grant
    Filed: October 23, 2018
    Date of Patent: August 24, 2021
    Assignee: CONVERSICA, INC.
    Inventors: George Alexis Terry, Werner Koepf, James D. Harriger, Joseph M. Silverbears, William Dominic Webb-Purkis, Macgregor S. Gainor, Ryan Francis Ginstrom, Siddhartha Reddy Jonnalagadda
  • Patent number: 11093900
    Abstract: An employment exchange for facilitating the transfer of verified candidates between an off-boarding employer and an on-boarding employer, comprising an outplacement tracking module, a requirement tracking module, and a placement tracking module. The outplacement tracking module verifies the identity of a user, such as an employer or a candidate, before the user can register with the employment exchange, and further ensures that each candidate is an active job seeker whose employment is terminated by an off-boarder. The requirement tracking module allows an on-boarder to post job requisitions and hire candidates, and allows a candidate to apply to job requisitions. The placement tracking module tracks the status of a placement offer extended by an on-boarder to a candidate to verify that the placement is completed.
    Type: Grant
    Filed: October 24, 2018
    Date of Patent: August 17, 2021
    Inventor: Thomas P. Benjamin
  • Patent number: 11093874
    Abstract: The global proliferation of high speed communication networks has created unprecedented opportunities for geographically distributed resource interaction. However, while the opportunities exist and continue to grow, the realization of those opportunities has fallen behind. A resource virtualization system solves the enormous technical challenges of finding and evaluating resources to assign to complex projects.
    Type: Grant
    Filed: February 17, 2017
    Date of Patent: August 17, 2021
    Inventors: Alex Kass, Manish Mehta, Taurean Dyer
  • Patent number: 11093563
    Abstract: A computer system is provided that includes a server configured to store a plurality of location accounts, each location account being associated with a physical space at a recorded geospatial location. The plurality of location accounts utilize shared data definitions of a physical space parameter. Each physical space is equipped with a corresponding on-premise sensor configured to detect measured values for the physical space parameter over time and send to the server a data stream indicating the measured values. The computer system further includes a network portal, via which an authorized user for a location account can selectively choose whether to share the measured values or a summary thereof with other location accounts via the network portal.
    Type: Grant
    Filed: February 5, 2018
    Date of Patent: August 17, 2021
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Donna Katherine Long, Jennifer Jean Choi, Priya Ganadas, Jamie R. Cabaccang, LaSean Tee Smith, Kenneth Liam Kiemele, Evan L. Jones, John Benjamin Hesketh, Bryant Daniel Hawthorne
  • Patent number: 11093873
    Abstract: A computer-implemented method comprises, generating, for each group of a plurality of groups of user accounts, a collaboration index value representing a first level of interaction of the each group with other groups of the plurality of groups, the interaction comprising a plurality of operations using a plurality of different computer-implemented applications or functions, generating, for each group of the plurality of groups, a productivity index value, each productivity index value representing a second level of productivity of the respective group, the productivity comprising creating or editing electronic documents using the plurality of different computer-implemented applications or functions, storing, in one or more data repositories, a plurality of first recommendation segments for a collaboration index, each of the first recommendation segments for the collaboration index indicating a range of collaboration index values, storing, in one or more data repositories, a plurality of second recommendation
    Type: Grant
    Filed: February 21, 2019
    Date of Patent: August 17, 2021
    Assignee: ATLASSIAN PTY LTD.
    Inventors: Sukho Chung, Jennifer Prendki
  • Patent number: 11062385
    Abstract: Providing code offerings inside code is provided. Intent of an under-developed code within a programming environment is identified by analyzing program documentation and program code corresponding to the under-developed code. The identified intent is published as a request for bids on a network. A ranked list of software codes returned against the request for bids is provided within the programming environment. Each software code in the ranked list of software codes, along with its respective proof that includes library, documentation, and code snippet, is compared with the identified intent for relevance and sorted based on monetary value of its corresponding bid.
    Type: Grant
    Filed: August 21, 2018
    Date of Patent: July 13, 2021
    Assignee: International Business Machines Corporation
    Inventors: Meenal Kapoor, Vinayak Sastri, Seema Nagar, Kuntal Dey
  • Patent number: 11062267
    Abstract: Improved automated techniques are described that more efficiently match candidates to job opportunities. These techniques include a reactive matching process that uses improved pattern-matching algorithms to determine exactly how well a particular individual matches an employer's requirements. In at least one embodiment, results are displayed in real time using user-friendly visual indicators on job displays and/or on a dashboard.
    Type: Grant
    Filed: January 22, 2016
    Date of Patent: July 13, 2021
    Assignee: Geographic Solutions, Inc.
    Inventor: Paul Toomey
  • Patent number: 11062241
    Abstract: A system and method for facilitating parking enforcement officer dispatching in real time with the aid of a digital computer is provided. A time-based active representational model of the city is created by fusing sensory data collected from various sources around a city with numerical data gleaned from historical and on-going activities, including parking regulation citation and warning numbers, resource allocations, and so on. The model can be used to form quantitative predictions of expected violations, revenue stream, and so forth, that can then be used as recommendations as to where to enforce and when, so as to maximize the utilization of the limited resources represented by the officers on the street. Moreover, the performance of the officers can be weighed against expectations of performance postulated from the quantitative predictions.
    Type: Grant
    Filed: August 26, 2016
    Date of Patent: July 13, 2021
    Assignee: Conduent Business Services, LLC
    Inventors: Mark J. Stefik, Mudita Singhal, Kevin Albanese, Farrukh Ali, Eric A. Bier, Daniel G. Bobrow, Eduardo Cardenas Sanchez, Matthew T. Darst, Hoda Eldardiry, Gaurang Gavai, Robert T. Krivacic, Pai Liu, Sureyya Tarkan
  • Patent number: 11055643
    Abstract: The present disclosure includes a prescriptive engine system and a method of using the prescriptive engine system. The method includes receiving information on actions and receiving information on participants, the information on the participants including first suitability information of at least one participant for at least one of the actions, generating, based on the first suitability information, second suitability information for a set of participants for at least one action, allocating, based on the second suitability information, the at least one action to the set of participants, deploying the at least one action to the set of participants, receiving, after the at least one action has been performed, results of the at least one action for each participant in the set of participants, and updating, based on the received results, the first suitability information of each participant in the set of participants for the at least one action.
    Type: Grant
    Filed: August 29, 2018
    Date of Patent: July 6, 2021
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Matthew Fritz, Venkata Pakkala, Mehmet Yunt, Santosh Chikoti, Saurabh Sharma
  • Patent number: 11048821
    Abstract: Hosted server implementation is provided for intermediating anonymous firm matching and exit strategy negotiations. The system generates user accounts in response to user interaction with a hosted server interface, and matches client users based on at least an industry type and user-selected criteria, and electronically presents users with anonymized profiles corresponding to the users matched therewith. Responsive to selection of an anonymized profile, the system enables confidential and anonymous sharing of client user data corresponding to the selection criteria. Further responsive to authorization from each corresponding client user, the system generates intermediated and anonymous correspondence between a first client user and selected client users via a hosted server platform, wherein the hosted server interfaces substantially prevent identification of either client user participating in the intermediated correspondence.
    Type: Grant
    Filed: September 1, 2017
    Date of Patent: June 29, 2021
    Assignee:, LLC
    Inventor: Thomas M. Henry
  • Patent number: 11049401
    Abstract: Systems, apparatuses, and methods for providing roadside assistance services are described herein. The system can include network computing devices and computing devices associated with vehicles and service vehicles. Requests for roadside services can be automatically assigned to an available service provider. Service providers can be ranked based on a variety of criteria and requests can be assigned based on the ranking. The ranking of service providers can be adjusted based on the performance of the service provider. If a service provider takes too long to respond to a request, the request can be automatically declined and an alternative service provider can be selected.
    Type: Grant
    Filed: April 9, 2020
    Date of Patent: June 29, 2021
    Assignee: Allstate Insurance Company
    Inventors: Kim Barth, Christopher Adcock
  • Patent number: 11037097
    Abstract: Local caches are provided for last-mile item distribution. Each local cache stores items belonging to different customers. A management server tracks customer locations relative to a local cache. The management server instructs at least one robot within the local cache to ready for pickup items belonging to a particular customer as the particular customer nears the local cache. The robot retrieves and queues the items for pickup prior to the particular customer arriving at the local cache. The item is transferred once the particular customer arrives at the local cache. The management server monitors the position through a front-end application running on a mobile device of the particular customer. The application can also be used to contact delivery drivers to deliver items on behalf of customers that do not wish to pickup items from the local cache.
    Type: Grant
    Filed: July 1, 2016
    Date of Patent: June 15, 2021
    Assignee: inVia Robotics, Inc.
    Inventors: Lior Elazary, Randolph Charles Voorhies, Daniel Frank Parks, II
  • Patent number: 11037573
    Abstract: In some examples, a system may receive from a device, speech sound patterns corresponding to a voice input related to equipment. Further, the system may determine an identity of a person associated with the device, and may identify the equipment related to the voice input. Using at least one of the received speech sound patterns or a text conversion of the speech sound patterns, along with an equipment history of the identified equipment, as input to one or more machine learning models, the system may determine, at least partially, an instruction related to the equipment. Additionally, the system may send, to the device, the instruction related to the equipment as an audio file for playback on the device.
    Type: Grant
    Filed: September 5, 2018
    Date of Patent: June 15, 2021
    Assignee: HITACHI, LTD.
    Inventors: Adriano Siqueira Arantes, Marcos Vieira, Chetan Gupta, Ahmed Khairy Farahat, Maria Teresa Gonzalez Diaz
  • Patent number: 11030566
    Abstract: Systems and methods for quality control of worker behavior are disclosed. The systems and methods may be configured for: receiving a data set associating a plurality of violations with a plurality of delivery sites, wherein each violation in the plurality of violations is associated with a delivery site and the violations are organized into one or more violation categories; filtering the data set to obtain a subset of violations reflective of a current worker behavior; for each violation category, identifying a first violation from the filtered data set associated with the violation category, the first violation being associated with a highest penalty; determining a rating based on the first violation identified for each violation category; and transmitting the rating to a remote device associated with a delivery worker responsible for the violations.
    Type: Grant
    Filed: March 17, 2020
    Date of Patent: June 8, 2021
    Assignee: COUPANG CORP.
    Inventors: Yulhee Lee, Yonghee Lee, Hyung Lee, Hoyeon Bae, Jaebong Sung, Dukwon Nam, Sangseok Lee, Kyoungwook Lee, Yeonjung Jo, Seungjin Oh, Yeongsoo Kim, Moonjung Jang
  • Patent number: 11030404
    Abstract: An intelligent system and method for analyzing documents and suggesting corrections based on diversity criteria include a processing device to analyze a job document, using a machine learning model, to identify a first expression representing a first qualification requirement favorable to a first class of applicants than a second class of applicants according to a diversity metric, responsive to identifying the first expression, determine, using a semantic relation map, a second expression representing a second qualification requirement that is less favorable to the first class of applicants when compared to the first expression, and responsive to determining that the second expression, present the second expression on the interface device as a suggested replacement to the first expression in the job document.
    Type: Grant
    Filed: September 25, 2020
    Date of Patent: June 8, 2021
    Assignee: Eightfold AI Inc.
    Inventors: Ashutosh Garg, Varun Kacholia, Ruoyu Roy Wang
  • Patent number: 11023849
    Abstract: The present application provides systems and methods for a mobile storefront having direct customer access to inventory and pricing from a mobile storefront. In particular, systems and methods provide an application usable by customers to purchase goods or services from a mobile storefront through an electronic communication device. This includes reserving and purchasing products in inventory of the mobile storefront or pooled inventory from multiple mobile storefronts in an area, reserving and purchasing services and/or support, and for communicating directly with an electronic communication device of the mobile storefront.
    Type: Grant
    Filed: January 8, 2019
    Date of Patent: June 1, 2021
    Assignee: Matco Tools Corporation
    Inventors: John Green, Brian Katzenmeyer, Rayne Covault, Kevin Fanning, Mark Thomas
  • Patent number: 11023859
    Abstract: Systems and methods for using virtual currency to compensate workers in a crowd sourced task are disclosed. In one aspect, embodiments of the present disclosure include a method, which may be implemented on a system, of determining target accuracy in completion of the task by the online workers, computing a number of results to be collected for a unit job of the task based on the target accuracy; and/or setting a wage amount that is offered to a worker for completing a unit job of the task based on the number of results. In response to determining that the worker has completed the unit job, the wage is provided to the online worker in a form of virtual currency.
    Type: Grant
    Filed: June 17, 2010
    Date of Patent: June 1, 2021
    Assignee: CrowdFlower, Inc.
    Inventors: Lukas A. Biewald, Christopher R. Van Pelt
  • Patent number: 11017337
    Abstract: Centralized communication server systems and methods are provided. In one embodiment, a centralized server includes at least one network interface for bidirectional communication with mobile devices. At least one processor is configured to receive, via the computer network, event information for a discharge event associated with an individual, automatically identify a department associated with the one or more rooms, automatically receive protocol information for the identified department, and identify one or more milestones. The processor(s) are further configured to automatically generate workload data based on the identified milestones, receive assignment information for a plurality of individuals associated with the protocol information, and automatically assign the one or more milestones to the first individual.
    Type: Grant
    Filed: December 23, 2016
    Date of Patent: May 25, 2021
    Assignee: TeleTracking Technologies, Inc.
    Inventor: Thomas Perry
  • Patent number: 11017485
    Abstract: The UTILITY RESOURCE ASSET MANAGEMENT SYSTEM APPARATUSES, METHODS AND SYSTEMS (“URAMS”) transform weather, terrain, and utility asset parameter data via URAMS components into damage predictions with confidence metrics, alerts, and asset allocation and response plans.
    Type: Grant
    Filed: July 22, 2016
    Date of Patent: May 25, 2021
    Assignee: Telvent USA LLC
    Inventors: Chad Riland, Shylesh Muralidharan, Don Leick, Robert Wagner, Danny Petrecca, Steven Scott Higgins
  • Patent number: 11016996
    Abstract: In general, embodiments of the present invention provide systems, methods and computer readable media for modeling multi-dimensional, dynamically evolving data using dynamic clustering. In one aspect, a method includes receiving a core group of clusters of objects, each object being represented by a corresponding instance of a multi-dimensional feature vector including a dimension k; receiving a stream of data points representing a group of objects, each data point respectively representing an instance of dimension k describing a feature of an object within the group of objects; and, for each data point, adding an object described by the data point to a first cluster of objects within the core group of clusters; updating properties of the first cluster of objects in response to adding the object; and determining whether to update the core group of clusters using the updated properties of the first cluster of objects.
    Type: Grant
    Filed: May 21, 2019
    Date of Patent: May 25, 2021
    Assignee: Groupon, Inc.
    Inventors: Matthew DeLand, Chander J. Iyer
  • Patent number: 11012808
    Abstract: An in-vehicle terminal mounted in a vehicle includes a controller configured to: transmit a radio signal indicating that it is possible to share a ride in the vehicle; upon receipt of the radio signal from a user terminal that has received the radio signal, transmit information relating to the vehicle to the user terminal; and receive information indicating a result of determination of whether or not a user of the user terminal can join the ride in the vehicle, the determination being made using the information relating to the vehicle, from the user terminal.
    Type: Grant
    Filed: June 18, 2019
    Date of Patent: May 18, 2021
    Inventors: Koseki Sugiyama, Atsuko Kobayashi, Hiroki Asano, Harunobu Saito, Yoshihiro Tsuge, Tae Sugimura, Kuniaki Jinnai
  • Patent number: 11004019
    Abstract: A method of facilitating a match between an employer with at least one job opening and job seekers is provided. The employer has a set of position preferences related to the job opening. The job seekers have suitability data, resumes, etc., that are provided to the employer. The suitability data includes normalized assessment data. The method includes the steps of: determining a position quotient based on the position preferences; deriving a performance quotient for each job seeker, the performance quotient including normalized assessment data; comparing each the performance quotient to the position quotient; and ranking each the job seeker based on the comparison of the performance quotient to the position quotient.
    Type: Grant
    Filed: May 10, 2010
    Date of Patent: May 11, 2021
    Assignee: The Institute For Motivational Living
    Inventors: Bradley Paul Smith, Sanford G. Kulkin
  • Patent number: 11004048
    Abstract: A computer-implemented method and system for a customer experience resource facility for scheduling a time-based resource on a commerce processing device and accepting an input for a product-based resource, and processing a payment in respect of the time-based resource and the product-based resource using a payment processing facility on the commerce processing device, where the payment processing facility processes payments through the commerce processing device based at least in part on an input received from the customer experience resource facility.
    Type: Grant
    Filed: December 21, 2018
    Date of Patent: May 11, 2021
    Assignee: Shopify Inc.
    Inventors: Peter Nitsch, Polly Auyeung, Rahil Abdul Aziz, Ricardo Vazquez, Dima Bart, Fahd Ananta
  • Patent number: 10997533
    Abstract: Through a network, an administrative server is connected with a terminal of an applicant and a terminal of a company which is a seeker. The administrative server comprises an applicant information database which stores applicant information including a registered address of the applicant, and a seeker information database which stores requirement information including a registered address of the company. The administrative server calculates a matching score of the both based on the applicant information and the requirement information, and make the terminal of the applicant display an image picture of distributed seekers 52 when it is requested by the applicant. The image picture of distributed seekers 52 includes a neighboring map showing around an address designated by the applicant. On the neighboring map, there is shown matching scores of the applicant and the companies, each matching score being indicated at the registered address of the each company.
    Type: Grant
    Filed: August 29, 2018
    Date of Patent: May 4, 2021
    Inventor: Tsutomu Sato
  • Patent number: 10997530
    Abstract: Systems and methods for multi-resource scheduling are disclosed and described. An example apparatus includes a scheduler engine configured to enable clinical system(s) to operate with the scheduler engine in an analytical mode and an operating mode. When in the analytical mode, the scheduler engine is to dynamically calculate one or more binding constraints on the one or more clinical systems for scheduling. When in the operating mode, the scheduler engine is to manage and output a schedule for the one or more clinical systems based on the one or more binding constraints calculated in the analytical mode. The example scheduler engine is to dynamically switch between the analytical mode and the operating mode based at least in part on a probabilistic determination of delay associated with the schedule.
    Type: Grant
    Filed: June 29, 2017
    Date of Patent: May 4, 2021
    Assignee: General Electric Company
    Inventors: Srinivas Bollapragada, Christopher Donald Johnson, Bex Thomas, Dianne Chace
  • Patent number: 10990928
    Abstract: Methods and systems are provided for adaptive recruitment computer system. In one novel aspect, the adaptive recruitment computer system generates a question bank based on a job description, selects adaptively questions from the question bank for an interview, and generates a feedback report for the candidate based on the evaluation of the candidate's answer. In one embodiment, the computer system categorizes a job requirement based on a body of knowledge (BOK) skill knowledge base, generates a question bank, selects adaptively a subset of questions from the generated question bank, wherein each question selected is based on evaluations of candidate's answers to corresponding prior questions using a recurrent neural network (RNN) model, and generates a feedback report for the candidate, wherein the feedback report using the RNN model based on evaluations of answers and a BOK candidate knowledge base, wherein the BOK candidate knowledge base receives updates from the computer system.
    Type: Grant
    Filed: November 12, 2020
    Date of Patent: April 27, 2021
    Assignee: Lucas GC Limited
    Inventors: Wang-Chan Wong, Howard Lee
  • Patent number: 10984386
    Abstract: An interview apparatus configured to obtain response information through questions and answers with an applicant, an interview controller configured to control the interview apparatus and determine an interview evaluation level which is quantification of aptitude of the applicant based on the response information obtained by the interview apparatus, a storage device configured to store an applicant information database in which the response information and the interview evaluation level are stored in association with the applicant, and a terminal device configured to be able to access the applicant information database in the storage device are provided.
    Type: Grant
    Filed: July 1, 2017
    Date of Patent: April 20, 2021
    Assignee: Universal Entertainment Corporation
    Inventor: Takuo Henmi
  • Patent number: 10970682
    Abstract: A computer implemented method for agent scheduling using a Mixed Integer Programming (MILP) model, and a Mixed Integer Programming and Search Heuristic (MILP&SH) algorithm. The MILP model of the invention comprises of an objective function, decision variables, and constraints expressing tour group and shift template rules and required staffing levels as equations and inequalities. The MILP&SH algorithm comprises of an MILP solution algorithm and a search heuristic. The MILP solution algorithm applied to the MILP model to generate a plurality of solutions. If a solution generated by the MILP solution algorithm is an integer feasible solution, the search heuristic generates agent schedules. If a solution is not an integer feasible solution, the steps of the search heuristic are executed to find an integer feasible solution. The search heuristic compares the objective function value for an integer feasible solution found with the objective value for the best solution.
    Type: Grant
    Filed: June 4, 2015
    Date of Patent: April 6, 2021
    Assignee: INCONTACT, INC.
    Inventor: Turgut Aykin
  • Patent number: 10956676
    Abstract: The invention accelerates development and manufacturing by including conversational semantic support systems (CSSS) as active participants and partners of subject matter experts, (SME) in the process. CSSS receives an initial request from SME, provides a mapping from business goals to existing business tasks, scripted rules and scenarios, automatically moving to the next step of details, when available. The interesting things start when data is not available. At this point the system initiates a set of conversations with other CSSS available on the net. If data are not found, a program initiates a search over public and private data sources, over the Internet and available Data Clouds. The last resort is a conversation with a set of SME connected to the net. Retrieved and approved by SME data is registered while constantly increasing the knowledge of a system and its efficiency.
    Type: Grant
    Filed: November 24, 2017
    Date of Patent: March 23, 2021
    Inventor: Yefim Zhuk
  • Patent number: 10949783
    Abstract: A method of workforce optimization includes acquiring video data. The video data is obtained from a plurality of video cameras in a facility comprising a plurality of departments. A customer load for each of the plurality of departments is identified. A location of each of a plurality of employees in the facility is identified. A customer-to-employee ratio is determined for each department. The determined customer-to-employee ratio for each department is provided to a computing device. At least one employee deployment notification is provided from the computing device to another computing device.
    Type: Grant
    Filed: June 17, 2020
    Date of Patent: March 16, 2021
    Assignee: Verint Americas Inc.
    Inventor: Kurt Heier
  • Patent number: 10950329
    Abstract: A computer system increases the efficiency with which billing codes may be generated based on a chart, such as a medical chart. The computer system provides the chart to a computer-assisted coding (CAC) module, which produces an initial set of billing codes and an initial assessment of the accuracy and/or completeness of the codes. The computer system decides whether to send the initial set of billing codes to an initial human reviewer. If the computer system sends the initial set of billing codes to the initial human reviewer, then the initial human reviewer reviews the chart and the output of the CAC module, and attempts to fix errors in the CAC output. The system provides the chart and the current (initial or modified) codes to a final human reviewer, who may be more highly skilled than the initial human reviewer, for final verification and modification.
    Type: Grant
    Filed: November 13, 2015
    Date of Patent: March 16, 2021
    Assignee: MMODAL IP LLC
    Inventors: Detlef Koll, Michael Finke, John McKenna, Derek Nichols
  • Patent number: 10943073
    Abstract: A computer system may receive a first set of bundled information. The computer system may have a processor and a memory storing one or more natural language processing modules. The computer system, using a natural language processing module, may ingest the first set of bundled information. The computer system may generate a first set and a second set of categories. The computer system may generate one or more models. The computer system may receive a set of input characteristics. The computer system may select a model based on the input characteristics. The computer system may rank one or more correlations using the selected model. The computer system may output a display of the one or more correlations on a graphical user interface.
    Type: Grant
    Filed: February 1, 2018
    Date of Patent: March 9, 2021
    Assignee: International Business Machines Corporation
    Inventors: Sivakumar Avkd, Ravi T. Vadlamani
  • Patent number: 10936975
    Abstract: Systems, methods, and other embodiments for providing management of activities of a project plan associated with a computer application are described. In one embodiment, a calendar view of an activity is edited to change a number of calendar time units over which the activity is to be performed. In response to updating the calendar view of the activity, resource data structures are updated for multiple resources assigned to the activity. The resource data structures are updated to reflect the change in the number of calendar time units for each assigned resource. For each assigned resource, the number of calendar time units corresponds to a period of time for which the resource is assigned to the activity.
    Type: Grant
    Filed: November 21, 2014
    Date of Patent: March 2, 2021
    Assignee: Oracle International Corporation
    Inventors: Manish Kumar, Vaibhav Aparimit, Raghavan Srinivasan
  • Patent number: 10931823
    Abstract: Agents are grouped into skill groups based on the skills of each agent. Simulation are performed for a contact center with multiple queues, where agents from the skill groups are assigned to the queues based on the skills of the skill groups and the skills of the queues. After running the simulations, for each skill group and for each interval, the time each agent spent working using each associated skill is determined, and an average time for each skill is calculated for each interval. The average times are used to create a skill group weight for the skill group for each interval. Later, when the schedule engine is determining an agent placement for one or more intervals, the skill group weights for the intervals are used to calculate a score for the queues based on different agent placements. The placement with the best score (e.g., lowest) is implemented.
    Type: Grant
    Filed: October 30, 2019
    Date of Patent: February 23, 2021
    Assignee: TALKDESK, INC.
    Inventors: Gennadiy Stepanov, Jason Fama, Richard Lawrence