Abstract: A performance-efficient activity-modeling system generates a group-activity model for a population group using information from an optimal subset of users of the population group. During operation, the system computes utility scores for a set of users based on a utility-scoring function, such that a respective utility score indicates a usefulness or penalty of collecting a corresponding user's contextual information. The system then selects, from the set of users, a subset of users with highest utility scores, and receives user information from each of the selected users. The system generates the group-activity model based on the user information received from the selected users.

Abstract: Embodiments of the present invention provide a system and method for providing reviewer feedback identifying a correlation between a reviewer's past voting record and successful results. Based on a reviewer's past record, the reviewer may be assigned a power rating identifying the statistical accuracy of the reviewer's voting history. That power rating may be used to weight future votes, thereby increasing the likelihood that accurate decisions will be made.

Abstract: The method and system includes selecting via an application one or more non-game tasks that need to be completed during a pre-determined amount of time. The one or more selected non-game tasks are associated with one or more graphical game entities. Events are periodically provided encouraging completion of the one or more selected non-game tasks via the one or more graphical game entities. Game points for completing all or a portion of the one or more selected non-game tasks. The game points include a measure of productivity for completing all or a portion of the one or more selected non-game tasks. Game points are displayed indicating how time spent on the one or more selected non-game tasks was utilized. The method and system functions as a time management tool for business objectives, business practices, personal objectives or activities or student objectives, etc. but is interactively played as a game.

Abstract: Computer-based systems and methods for computing a score (a “target score”) for the contacts of a research department. The target score may be computed for each contact for each analyst team of the research department. The target score indicates how resources should be deployed by the research department to maximize revenue for the research department. The target score is computed based on a number of metrics. These metrics can include both analyst-team-specific contact metrics that relate to the contact-analyst team combination, as well as account metrics that pertain to the investment accounts associated with each of the contacts. Weights for the metrics may be determined using an optimization algorithm.

Abstract: A capability progress modeling component for determining the progress of adoption of an on-demand capabilities model by an organization, the deployment progress component comprising: a completion state descriptor component for receiving inputs from an entity describing a current state, a target state and a modeled state for the organization; and a state comparator component for comparing the current state and modeled state with the target status to derive a set of parameters, the state comparator component analyzing the set of parameters to determine deviation points indicating capability areas requiring attention in order for the organization to progress to an on-demand capabilities model.

Abstract: An implementation for estimating the costs attributable to software failures brought on by defects, i.e. estimating that portion of the cost of owning software products that is attributable to potential damage to the software owner resulting from potential defects in the software provided by particular software suppliers. Calculating the cost of ownership of a software product obtained from a proposed supplier, including a cost of software failure factor that is estimated as follows: predetermining the quality level of an ideal supplier of the software product and then determining the deviation in quality level of the proposed software supplier from the ideal supplier level. Then, estimating the difference in product defect rate at the quality level of the proposed supplier from the defect rate of the ideal supplier, after which the cost to compensate for the damage resulting from each defect based upon the intended use of the software product is estimated.

Abstract: A method for a rating system identifies user-selected performance indicators associated with one or more properties. A rating is computed for each of the user-selected performance indicators and for each entity in an entity class by applying at least the user-selected performance indicators to a rating algorithm. The entity class is divided into at least three approximately equal numbers of entity. For each of the performance indicator rating, the method sorts the performance indicator relative to a respective performance indicator of the other entity in the entity class, maps the sorted results to one of the at least three divisions of the entity class, and identifies and presents a portion of the user-selected performance indicators that represent indicators that outperform or underperform the entity class.

Abstract: A method of developing maintenance optimization model includes finding relevant criteria to drive the design towards operational performances at minimal cost for the end user, selecting inputs necessary to assess criteria selected, defining mathematical models to jointly drive the equipment/sub-system/system design and its support towards better supportability, and presenting the maintenance optimization model results to enable the exploration of the cause and effect relationships between design decisions and their operational and support impacts. The selected inputs may cover all the potential factors influencing the criteria values. The mathematical modeling can facilitate leveraging the intuitive “cause and effect” relationship between design and support, and affordability.

Abstract: Commercial size of spending wallet (“CSoSW”) is the total business spend of a business including cash but excluding bartered items. Commercial share of wallet (“CSoW”) is the portion of the spending wallet that is captured by a particular financial company. A modeling approach utilizes various data sources to provide outputs that describe a company's spend capacity. A mutual fund rating company can use this CSoW/CSoSW modeling approach to predict the performance of funds that invest in a particular industry or sector. In addition, since mutual funds often provide guidelines for selecting stocks, rating companies can use this modeling approach to predict the performance of companies in a fund's portfolio.

Abstract: Computer-implemented systems and methods are provided for reducing a number of options presented to a user where the options have characteristics that are arranged in a multi-dimensional hierarchical space. A system and method can be configured to identify common dimensions using dimension nodes in dimensional points and identify compatible nodes for each dimension in the multi-dimensional hierarchical space by determining whether an association exists. Compatible pairs of surviving points are generated after applying each of the compatible nodes from the common dimensions. Greatest lower bounds (GLBs) are computed for each of the generated compatible points, and a set of options is generated comprising points from the generated compatible points and the computed GLBs.

Abstract: A method for ranking the performance data of a plurality of employees. The method may include using a receiver to receive information relating to the performance, by each of the employees, of a plurality of tasks. Each of the plurality of tasks may be tasks completed during a predetermined time period. The method may also include using a processor to compute for each of the plurality of employees, based at least in part on the received data, a median cycle time score, an accuracy score, an escalation percentage score, a volume score and a client target date score. The method may further include using the processor to rank, using percentile ranking, the of the median cycle time scores, accuracy scores, escalation percentage scores, volume scores and client target date scores.

Abstract: Whilst partaking in a traditional electronic questionnaire survey, responses given by any one respondent are almost always influenced by that person's emotional state due to the survey format. This emotional content skews the results thus obtained making them inaccurate, so that statistical methods become necessary to interpret the results. Such a statistical analyses requires not only a minimum sample size but also to be interpreted, which can also lead to false, non repeatable results. However, by structuring the system and method of the electronic questionnaire survey in accordance with a strict set of guidelines, it is possible to measure a respondent's views on any subject matter both emotionally and rationally, together with the respondent's level of conviction. By comparing the emotional responses with the rational responses, a truly quantifiable and repeatable measure of respondent satisfaction towards the subject matter can be achieved, which also allows benchmarking as an added benefit.

Abstract: A method and apparatus that assesses the importance of projects in a portfolio of projects and allocates labor resources to multiple concurrent projects is provided. The method includes specifying clear project schedules that are readily testable for various projects and using labor categories for project schedule tasks requiring labor resources. The present design determines each project team member's productivity for each supported labor category and allocates project team members to the project tasks on a periodic basis such that the most important project tasks receive the most productive available project team members for each project's specified labor categories.

Abstract: A method and system to automatically monitor business collaborations. Collaboration participants can formally express obligations about their expected behavior during the collaboration in business terms, then automatically monitor processes carrying out the collaboration using the formulated obligations. The method and system extends existing service oriented monitoring standards and architecture, specifically, with additional business oriented metrics and plug-in components that allow the monitoring system to calculate business parameters from measurements of multiple services.

Abstract: A system, method and computer program product for determining at least one association between at least one business process and at least one network entity. The system maps at least one user to the business process. The system maps the user to at least one network end-point. The system maps the network end-point to at least one application. The system maps the network entity to the application. The system identifies the association among the business process, the user, the network end-point, the application and the network entity based on one or more of the mappings.

Abstract: A system can create and manage a framework for integrating a plurality of business processes. The system can include a first tier module adapted for managing at least one internal function and at least one service of the plurality of business processes, wherein the business processes include respective predefined goals and objectives. The system can further include a second tier module adapted for managing business initiative solutions and establishing a capability to deploy and manage infrastructure based on the at least one function and at least one service of the plurality of business processes. Furthermore, the system can include a third tier module adapted for establishing an architecture according to the predefined goals and objectives of the plurality of business processes and an integration module adapted for linking the first tier module, the second tier module, the third tier module, or combinations thereof for creating and managing the framework.

Abstract: Embodiments of personnel management systems are presented herein. Other examples, and related methods, are also disclosed herein.

Abstract: Provided is a system for competitive investment raising for a venture project. The system may include a memory to store data on a number of venture projects, and a processor communicatively coupled to the memory. The processor may be configured to receive the data on the number of venture projects, and assign one or more of the number of venture projects to a venture capitalist. The venture project assigned to the venture capitalist may be an assigned venture project. The processor may be also configured to provide a pre-investment amount to the assigned venture project; periodically receive a progress report from a representative of the assigned venture project; periodically receive an evaluation of the assigned venture project; based on the evaluation, periodically determine failed venture projects that drop out of the competitive investment raising; and determine a winning venture project. The winning venture project may receive an investment amount.

Abstract: A device, method, and program product are disclosed which are configured to receive, at a risk analysis engine, one or more business service models from a configuration management database, wherein the one or more business service models each comprises a set of configuration items, and wherein the one or more business service models each indicate a type of configuration item and a connectivity of the configuration item; send the set of configuration items to a vulnerability assessment tool; receive, from the vulnerability assessment tool, one or more vulnerability assessment scores for each configuration item within the set of configuration items; determine an overall business service vulnerability score for each of one or more business services based on the one or more business service models and the vulnerability assessment scores received from the vulnerability assessment tool; and output electronically the overall business service vulnerability score.

Abstract: A user interface and processes are provided to monitor contracts for the delivery of products and/or services to different customers. The user interface provides a comprehensive visual display such that a user can view multiple contracts and a variety of performance information for each contract. The user interface also enables a user to update performance indicators for a contract and to identify contracts that require heightened scrutiny or action to mitigate current problems or potential issues.

Abstract: A method for maximizing revenue generated from a plurality of service level agreements (SLAs) that includes receiving a first subset of the plurality of SLAs for executing a first plurality of jobs, wherein each SLA in the first subset specifies a first maximum requested delay that is greater than an initial minimum offered delay, and wherein a price of each SLA in the first subset is defined by the maximum requested delay and a price/delay function, calculating a first expected revenue from executing the first subset, and optimizing a second subset of the plurality of SLAs by replacing the initial minimum offered delay on the initial price/delay function with a new minimum offered delay based on the expected revenue, wherein each SLA in the second subset specifies a second maximum requested delay that is greater than the new minimum offered delay.

Abstract: Systems and methods are described for management of sales activity information. In an embodiment, a system comprises a client system; and a server system, communicatively coupled to the client system, wherein the server system comprises: a client interface to receive sales activity data from the client system, wherein the sales activity is associated with a sales process and arranged using a multi-dimensional matrix; and a data storage system to store the sales activity data using a coordinate system that corresponds with the multi-dimensional matrix. Other embodiments are disclosed.

Abstract: A method and a system for generating one or more service efficiency metrics are provided in this disclosure. According to various exemplary embodiments, a system receives transaction information and power consumption information of an online business. Moreover, the system generates, using one or more processors, a service efficiency metric based on the transaction information and the power consumption information, the service efficiency metric indicating a number of transactions executed via the online business during a specific time period per unit of power consumed in executing the transactions during the specific time period.

Abstract: Methods and systems for school analysis and improvement are disclosed. A computerized system is provided that is accessible to remote parties through a computer network and that are controlled by a managing entity. An option is presented to the administrator to administer surveys and diagnostics via the computerized system. The surveys and diagnostics request data regarding performance of the school as well as data responsive to the surveys and diagnostics. The data responsive to the surveys and diagnostics and the performance data are stored into a database managed by the managing entity. An administrator of the school is presented the responsive data and the performance data, and thereafter, data is received from the administrator describing one or more desired objectives for the school.

Abstract: A construction information system for managing construction projects in real-time, comprising a server, database in communication with a computer or other mobile device and a remote client having a software application enabling communication between the server and client

Abstract: The present invention is a method and apparatus to determine which aspects of a project are under control and whether the trend is toward increasing or decreasing control. The degree of control is measured within and across projects for different drivers of project performance. This gives the project organization a holistic view of whether specific project enablers are driving projects out of control or contributing to bringing projects under control. This also enables organizations to use project control trends to implement corrective actions proactively. Effective project control also increases the probability that each project activity and the overall project will be completed as planned. In addition, effective project control leads to more predictable project timelines and a greater willingness for suppliers to provide fixed priced project services.

Abstract: Various embodiments of a system and method for allocating labor to units processed in a materials handling facility are described. Embodiments may include a labor allocation system configured to receive information associated with a materials handling process that includes handling multiple units. For each unit, such information may indicate a respective pre-handling time period and a respective post-handling time period. The labor allocation system may determine a measure of variability of the pre-handling time periods associated with the units. The labor allocation system may also determine a measure of variability of the post-handling time periods. In response to determining that one of the measures of variability is less than the other, the labor allocation system may determine that each time period associated with the lesser measure of variability is representative of a quantity of labor expended to process a respective unit in accordance with the materials handling process.

Abstract: Techniques for determining maturity of a delivery process in an information technology maintenance project are provided. The techniques include collecting information during a delivery process, wherein the information comprises operational data, aggregating the collected information for each delivery dimension into one or more aggregate delivery measures, wherein the one or more aggregate delivery measures comprise one or more delivery dimensions, comparing the one or more delivery dimensions against a threshold to determine a level of maturity for each delivery dimension, and determining an overall level of maturity of the delivery process by combining the level of maturity for each delivery dimension.

Abstract: An Internet search engine is configured to provide information to a user of the service in ranked order according to demographic profile information about the user provided by the user. Such information might include advertising information and/or search results (e.g., rendered as hyperlinks) to search queries posed by the user. The information may be returned in a ranked order according to reward credits offered by advertisers and/or content providers associated with the advertising information and/or web sites represented by the search results. Such reward credits may be posted to an account maintained by the user upon selection by the user of cursor-selectable objects (e.g., icons, banner ads, hyperlinks, radio buttons, check boxes, etc.) associated with the advertising information and/or search results. Ultimately, the reward credits may be redeemed through the Internet service for cash, Internet content or other value. A process for verifying whether or not an Internet operation (e.g.

Abstract: A sales automation system and method, namely a system and method for scoring sales representative performance and forecasting future sales representative performance. These scoring and forecasting techniques can apply to a sales representative monitoring his own performance, comparing himself to others within the organization (or even between organizations using methods described in application), contemplating which job duties are falling behind and which are ahead of schedule, and numerous other related activities. Similarly, with the sales representative providing a full set of performance data, the system is in a position to aid a sales manager identify which sales representatives are behind others and why, as well as help with resource planning should requirements, such as quotas or staffing, change.

Abstract: Embodiments of the present invention provide systems, methods, and computer program products for an operational reliability index (“ORI”) scoring system in the knowledge management system that is standardized and centralized across the channels and sub-channels in an organization. The ORI system scores the reliability or confidence of the channels, sub-channels, and applications in an organization. The ORI receives reliability data associated with one or more predictability factors related to a business application. The ORI determines predictability factor reliability scores for each of the one or more predictability factors based on the reliability data and weighted values assigned to the predictability factors. Weighted values are also assigned to the categories, applications, sub-channels, and channels.

Abstract: The present invention is a method, process, and system to (1) collect data, (2) compile the data, create new data, and analyze the data, and (3) provide an output based upon the data. The process is novel in the manner in which each of the aforementioned steps are performed as well as in its entirety due to the overall process/manner of operation. The invention uses engines with differing functions that fully integrate performance and behavioral/effort data pertaining to educational stakeholders, whereby data, statistics, and educationally related behaviors are used to capture and derive more accurate measures and/or measures of impacts influenced by and between any educational stakeholder.

Abstract: A method of identifying losses in a transactional environment is described. The method includes collecting transactional information related to a business process that has an intended outcome. The transactional information includes transactions involving the use of a computing resource. These transactional information can be resolved into individual components. Losses are identified from the transactional information. Those losses are categorized into a plurality of loss categories. Thereafter, an efficiency metric defining performance of the business process is determined, where the business process is based on the at least one goal and the losses. The efficiency metric is included in a transactional command length map that describes efficiency of the business process.

Abstract: Systems and methods for initiating and conducting an automated survey are disclosed herein. According to some implementations, a computer-readable medium may be encoded with computer-executable instructions, wherein the computer-executable instructions includes logic adapted to receive a notification of the occurrence of a trigger event associated with a service performed for a customer. The computer-executable instructions further include logic adapted, in response to receiving the notification, to initiate an automated survey to be offered to a survey recipient. Additional logic is adapted to conduct the automated survey. The instructions also include logic adapted to receive survey result information from the survey recipient in response to the automated survey.

Abstract: An embodiment of this invention is a system that recommends a change of management jobs for a plurality of apparatuses separated into a plurality of groups. This system selects groups one by one from the plurality of groups. It determines a similarity degree among the management jobs set to the plurality of groups after changing the current management job to a different management job. It determines at least either one of a management cost of the current management job and a management cost of the different management job. It determines a recommendation degree of the change of the management job using the determined similarity degree and the determined management cost. It presents a pair for a recommended change of management jobs in accordance with the determined recommendation degrees.

Abstract: In a first aspect of the present invention, methods and apparatus implement graphical user interfaces for interactively specifying service level agreements used to regulate delivery of services to, for example, computer systems. An interactive graphical user interface allows a user to see the effects of varying values of service delivery variables on the level of service achievable in a particular service delivery context. In a second aspect, methods and apparatus of the present invention provision resources required for service delivery. In the second aspect, the methods and apparatus of the present invention select a service delivery model dependent on context. The selected service delivery model is used to provision resources that will be required during service delivery. In a third aspect, methods and apparatus of the present invention monitor compliance with a service level agreement during a service delivery event.

Abstract: Current monitoring systems often provide the operating condition of a specific component and do not consider the impact of a specific failure upon an entire system or a business. Nor do the current systems provide an avenue for the business to predict the loss, as well as its impact, and make an educated decision of mitigating the loss based upon economic, environmental, and health and safety considerations. Methods and systems are provided for predicting loss events, impacts of loss events, and providing potential corrective measures to reduce or eliminate the occurrence or impact of the loss events. One aspect relates to the use of system-wide information to predict variables that are directly linked to business impact, such as production loss. Extraneous and transactional data are also utilized according to other aspects of the invention.

Abstract: A method for analyzing project efficiency is provided. For a plurality of projects, a weight is assigned to each of a set of deliverables. The weight is associated with each of the deliverables for each of the plurality of projects. A status of each deliverable of a set of deliverables is determined for a project, where the status indicates that the deliverable has at least been started. A weight associated with each deliverable is used to generate an earned value. The earned value and an actual cost of the project are used to calculate an efficiency.

Abstract: Technologies are described herein for generating container plans for multi-item orders. The items of the order are divided into zones, where the zones may determine the picking zone and/or packaging requirements for the item. Zone-based container plans are generated for the items in the order associated with each individual zone. The container plan includes an assignment of each item to one or more logical shipping containers. A mixed container plan is also generated for all the items in the order regardless of the associated zone. If the number of logical shipping containers in the mixed container plan is less than the total number of logical shipping containers in the zone-based container plans, then a final container plan for the order is generated from the mixed container plan. Otherwise, the final container plan is generated by combining the zone-based plans for each zone associated with items in the order.

Abstract: A status management framework is provided that manages status information of a system. The status management framework receives messages from fulfillment systems, where the messages include status values. The status management framework propagates the received status values within the system. The status management framework includes a status service that receives status values from task layer services, and propagates the status values throughout objects of the system.

Abstract: An apparatus and system for evaluating winter transportation infrastructure maintenance operations includes a quantification component and a simulation component. Input data representative of collected winter transportation infrastructure maintenance data and observed transportation infrastructure data are modeled in a comprehensive data processing mechanism to measure and carry out effective and efficient winter maintenance planning and operations.

Abstract: Techniques are described for facilitating automated validation of results of performance of tasks. In some situations, task requesters may specify various automated validation criteria for tasks that they submit, and those specified validation criteria may automatically be used to determine whether results of performance of those tasks by task performers are validated. To facilitate such automated validation, predefined types of validation criteria may be provided that a user may select and/or configure. The outcome of automated validation of results may be used in various ways, such as to indicate when results have been validated and/or have not been validated, to determine whether to provide results to a task requester (e.g., if results are not provided unless they have been validated, or if results that fail validation are corrected or replaced with results that pass validation) and/or to compensate task performers for providing the results.

Abstract: Method and system for merging two objects in a business intelligence system. A first member is selected in the business intelligence system, the business intelligence system includes a user space, a content space, a data space, a master-data space and a metadata space. A relationship between the first member and a plurality of members selected from the group consisting of the user space, the content space, the data space, the master-data space, the metadata space is determined, which results in determined relationships for every member in the business intelligence system. Two members in the content space are then selected. Relationships between the two members in the plurality of determined relationships are traversed to determine the members in the traversed relationships. A preference is assigned to the members in the traversed relationships with close or exact relationships; and the members with the preference are merged.

Abstract: A system and method is provided that enables a carrier of a mailpiece, such as a national postal service, to track a mailpiece as it passes from the control of a first carrier to the control of another, second carrier. The tracking of the mailpiece continues until the mailpiece is delivered, by the second carrier, to its ultimate recipient. In this manner the first carrier, who had control of the mailpiece when first posted, can monitor the handling of the mailpiece and can calculate delivery times when the mailpiece was in the control of the second carrier. The method and system of the present invention will find particular application to a national postal service seeking to track delivery performance of internationally addressed express mail that is first domestically posted and then ultimately delivered in a foreign country by the postal service of the foreign country.

Abstract: A method for evaluating an entity that includes identifying an entity identifier for the entity, recording a voice review for the entity associated with the entity identifier, and submitting the voice review and the entity identifier to a review framework.

Abstract: A method for using an intelligent milestone for a collaboration system includes, with a physical computing system, determining event sources for a set of events associated with a milestone object for a project, subscribing the milestone object to the event sources, receiving event notifications from the event sources for the milestone object, and applying a set of predefined logical conditions using the event notifications to determine if an objective of the milestone object is complete.

Abstract: A method of selecting potential hires for progression through a hiring process is provided. The method comprises selecting at least one performance indicator for a position, obtaining the at least one performance indicator for a plurality of incumbents in the position, and placing each incumbent in the plurality of incumbents along a performance continuum according to their performance indicator. The method also comprises surveying incumbents from at least both halves of the performance continuum, generating an ideal profile for the position based upon the incumbent survey and the at least one performance indicator of the incumbents, using a survey to generate a candidate profile of a potential hire, comparing the candidate profile of the potential hire with the ideal profile to determine a result for the potential hire, and determining whether to progress the potential hire to a next stage in the hiring process based upon the result.

Abstract: A real-time activity monitor (RTAM) operates within or in association with a machine (such as a desktop) within a back office environment to automatically track and record desktop processing activities, application usage, as well as manual processing. The real-time activity monitor provides visibility into real-time task processing at the client desktop to enable an enterprise to address back office operational inefficiencies that are exposed by the data. According to a further feature, a recording approach is used to enable a user of the system to automatically define processes and tasks to be monitored. The approach obviates manual configuration by recording application usage actions and then using these interactions as a template for a new process object to be monitored. In an alternative embodiment, the process recorder captures screenshots and enables screen element bookmarking.

Abstract: Solutions are provided for assessing and consolidating contractor data in an organization from a plurality of data sources. Contractor data from a plurality of data sources is collected, wherein the data sources comprise existing information systems, surveys and interviews. The collected contractor data is segmented using a decision matrix, wherein the decision matrix comprises a plurality of predefined functional units and a plurality of vendors, roles and experience bands. The segmented contractor data is evaluated for its impact on ongoing business activities in the organization, wherein the evaluation of the segmented contractor data comprises performing at least contractor assessment and application assessment. Further, the evaluated contractor data is consolidated to form at least one logical cluster within a plurality of predefined categories, wherein the predefined categories comprise functional unit, application platform, and technology platform and service type and presented to a user.

Abstract: A teaching apparatus for enterprise input-output includes a base, said base defining a market system; a first block body defining a management module; a plurality of bands defining a production system and a product development system module, and a business system module, each band being sandwiched between two adjacent cuboids of the first block body; a vertical column defining a planning system module; a second block body defining a strategy module; a reverse quadrangle cone defining an information processing module; a cuboid vertical column disposed at a top of the reverse quadrangle cone; and a core solid column defining an internal information system, the core solid column penetrating through a center of the first block body, the bands, the vertical column, the second block body, the reverse quadrangle cone, and the cuboid vertical column.