Abstract: A system and method of constructing cluster views may involve determining that a process such as an application server process having an IP address is stopped. Another IP address may be assigned to the process in response to determining that the process is stopped, wherein the other IP address is dedicated to processes that are stopped. If a connection request for the process is received at the other IP address, the connection request may be actively refused. The active refusal may significantly reduce the amount of time required to generate cluster views.

Abstract: A set of log entries is automatically inspected to determine a bug. A training set is utilized to determine clustering of log identifications. Log entries are examined in real-time or retroactively and matched to clusters. Timeframe may also be matched to a cluster based on log entries associated with the timeframe. Error indications may be outputted to a user of the system in respect to a log entry or a timeframe.

Abstract: A method and apparatus for realizing application high availability. The application is installed on both a first node and a second node, the first node being used as an active node, and the second node being used as a passive node. The method includes: monitoring access operations to files by an application during its execution on the active node; replicating the monitored updates to the file by the application from the active node to a storage device accessible to the passive node if the application performs updates to a file during the access operations; sniffing the execution of the application on the active node; and switching the active node to the second node and initiating the application on the second node in response to sniffing a failure in the execution of the application on the active node.

Abstract: A method and system of supporting and testing equipment distant from the support system are provided. The method includes the steps of forming a communications link between the equipment and the support system, using the support system to measure performance of the equipment and to provide a set of performance data, providing library data relating to the equipment, comparing the performance data with the library data and analysing the compared data whereby to provide a performance diagnosis of the equipment, all in a substantially continuous real time operation.

Abstract: A method includes determining a rule lookup key for a computer system to be diagnosed, retrieving a diagnostic rule set associated with the rule lookup key, and executing the diagnostic rule set on the computer system. The computer system may include a computer and peripherals arranged in a configuration, and the diagnostic rule set executed on the computer system may be based on changes in configuration or behavior attributes of the computer system.

Abstract: Provided are a method and system for integrated monitoring of fault and performance information in an integrated management system environment including an integrated management server that interworks with a managed server having a built-in agent for the sake of integrated management of a variety of management information.

Abstract: Methods, devices and systems for improved zone merge operations are disclosed. Two connected switches are arbitrated as an initiator and a receiver. The merge operation is initiated only by the initiator on an initiator/receiver inter-switch link. The initiator may initiate a merge request and the receiver may perform the computation of the difference between the old and the new zone. Either the whole configuration or only the differences are communicated between the switches. The merges may be done on a connected switch basis, not on a connected port basis. Only the principle ports in the principle inter-switch-link perform the merge operation. All the remaining ports, i.e. the non-principle ports, adopt the merge result of the principle ports. The zone information may also be cached on each switch such that merge calculations need not be performed again when a merge operation with the same configuration occurs in the future.

Abstract: An automated method for provisioning a grid used to run a load test on a target website includes sending one or more requests in a multi-threaded manner to at least one cloud provider, the one or more requests for an allocation of N load server instances and M result server instances which comprise the grid. Requests received back from the cloud provider are also handled in a multi-threaded manner; any errors occurring during the allocation being corrected automatically. The N load server instances and the M result server instances are then verified to be operational and correctly running software deployed to provide defined test services. Errors identified during the verification are automatically corrected either by attempting to restart a failed instance or allocating a different instance.

Abstract: Generally, a system and method consistent with the present disclosure may provide a relatively low cost, relatively robust data acquisition and analysis system useful for condition-based maintenance. The system may be useful for condition-based maintenance in industrial applications, e.g., of equipment and/or machinery. The industrial monitoring system may be used, for example, to monitor a condition of rotating machinery, e.g., a wind turbine. The system and method may include data analysis that may be useful for anticipating a need for maintenance, repair and/or replacement of one or more components.

Abstract: A method includes generating a layer three trap packet that includes an indicator that indicates an audit request of a resident configuration file, transmitting the layer three trap packet to another device, receiving a reference configuration file in response to transmitting the layer three trap packet, comparing the resident configuration file with the reference configuration file, and replacing the resident configuration with the reference configuration file when a difference between the reference configuration file and the resident configuration file exists.

Abstract: In an embodiment, a data processing system comprises a repository configured to store a plurality of event message definitions for error messages, syslog messages, or other notification messages that may be emitted by one or more managed network elements; event annotation logic coupled to the data repository and configured to receive and store one or more annotations to each of the event message definitions, wherein each of the annotations specifies event context information to be collected in the managed network elements when an associated event message occurs; event forensics definitions generator logic coupled to the event annotation logic and configured to generate an event forensics definitions file capable of interpretation by one or more managed network elements and comprising event type identifiers and context information identifiers for context information to be collected, and configured to cause distributing the event forensics definitions file to the one or more managed network elements.

Abstract: A method can be used to detect a problem, isolate the cause of the problem to a particular device in which the cause resides, and potentially repairing the particular device. In one embodiment, the method can be fully automated using a system. In another embodiment, the method may be partly automated. In this particular embodiment, the system can perform most or all of the testing or diagnosis automatically. The system can perform the method until a point where human intervention is required. The problem, the cause, and particular device may be known at the time notification is sent to customer care, a workcenter, or another network operations center. With the information regarding the problem, cause and particular device, a technician or other personnel can be dispatched and repair the problem more quickly than if only the problem is provided and the technician needs to perform the testing and diagnosis.

Abstract: A method, system and computer program product for remotely debugging a malfunctioning node controller of a node in a distributed node network through a functioning node controller of the same node. The method comprises establishing a serial link between the malfunctioning node controller and a functioning node controller and configuring the functioning node controller as a virtual console by the remotely-located central data processing system (DPS). The method further includes receiving, via an internal Fru Support Interface (FSI) link, serial data from the malfunctioning node controller through the virtual console, and debugging, by the DPS, a failure condition of the malfunctioning node controller, in response to receipt of the serial data through the virtual console.

Abstract: The program control of network devices, each of which provides services according to the present invention, monitors a function of a program module operating in each of the network devices. If the function of the program module has a problem, the program control performs proxy response processing of the network device by a virtual device program until the problem is corrected. In addition, if the function of the program module has a problem, the program module operating in the network device is updated to the latest program module to correct the problem. Then, the operation of the virtual device program is stopped. Thus, among devices which operate in cooperation with one another by use of a communications protocol such as UPnP, even if there is a device having a device program that includes a bug, or even if there is a device that has a performance problem, the devices can operate in cooperation with one another.

Abstract: A system and method for providing automated support services includes at least one electronic device that experiences an error condition. An error notification regarding the error condition is then provided to a support server. The support server assigns an error identifier to the error condition, and provides the error identifier to the electronic device. The support server also creates a solution map that associates the error identifier with a solution identifier corresponding to an effective solution for the detected error condition. A solution database is implemented to store the solution to the error condition. A solution manager of the electronic device may then utilize the error identifier to automatically identify, download, and install the solution from the solution database to thereby remedy the error condition.