Abstract: A sentiment-based score is determined for a contact center engagement between a first contact center service operator and a contact center user. The sentiment-based score is indicated within a graphical user interface displaying information associated with multiple contact center engagements at a device of a second contact center service operator. Based on a request to participate in the contact center engagement received from the device of the second contact center service operator via the graphical user interface, information associated with the contact center engagement is transmitted to the device of the second contact center service operator, and a contact center session involving a device of the contact center user and the device of the second contact center service operator is established.

Abstract: The present invention provides a bispecific antibody and use thereof, and the bispecific antibody or an antigen-binding fragment of the present invention can bind to two or more antigens or two or more epitopes of a same antigen. The antibody or the antigen-binding fragment of the present invention can be used to treat a variety of diseases, such as inflammatory diseases, autoimmune diseases, cancers or spinal cord injury, and can also be used for diagnosis and prognosis of related diseases.

Abstract: A method, performed by a digital device, for processing an image service according to the present document comprises the steps of: receiving image information; decoding a first image on the basis of the image information; processing the decoded first image to be displayed on a first area of a display screen; and processing a second image to be displayed on a second area of the display screen.

Abstract: Techniques are disclosed for managing artificial intelligence model partitions for execution in an information processing system with edge computing resources. For example, a method comprises the following steps. An intermediate representation of an artificial intelligence model is obtained. A computation graph is generated based on the intermediate representation. The computation graph is partitioned into a set of partitions. The method then schedules the set of partitions for respective execution on a set of computing devices in an edge computing environment, and causes deployment of the set of partitions respectively to the set of computing devices for execution in the edge computing environment.

Abstract: A low sulfur diesel blockage inhibitor as shown in formula (I), a preparation method therefor, and use thereof are provided. In formula (I), x and y are each an integer between 0 and 4; m and n are each selected from H, a C1-C6 linear or branched alkyl group, or a C3-C6 cycloalkyl group. By using a vegetable oil as a raw material, a modified vegetable oil fatty acid is first obtained, and then a polar group of an unsaturated dialdehyde with a certain chain length is introduced into a molecular chain of the modified vegetable oil fatty acid.

Abstract: A universal contact center service access point is mapped to a service access point specific to a determined modality to establish a connection between a user device and a contact center operator device and associated with that modality. A request for a contact center engagement is obtained from a user device, in which the request includes a universal contact center service access point. Responsive to the request, the universal contact center service access point is mapped, based on a record associating multiple modalities with the universal contact center service access point, to a service access point specific to one of those multiple modalities determined based on information associated with the user device. The contact center engagement is then facilitated over a connection, established based on the mapping, between the user device and a contact center operator device associated with the service access point.

Abstract: A method for model adaptation, an electronic device, and a computer program product are disclosed. For example, the method comprises processing first input data by using a first machine learning model having first parameter set values, to obtain first feature information of the first input data, the first machine learning model having a capability of self-ordering and the first parameter set values being updated after the processing of the first input data; generating a first classification result for the first input data based on the first feature information by using a second machine learning model having second parameter set values; processing second input data by using the first machine learning model having the updated first parameter set values, to obtain second feature information of the second input data; and generating a second classification result for the second input data based on the second feature information by using the second machine learning model having the second parameter set values.

Abstract: A battery connection module includes a carrying tray, a plurality of busbars and a flexible circuit board. The plurality of busbars are provided on the carrying tray. The flexible circuit board is provided on the carrying tray, the plurality of busbars is adjacent to the flexible circuit board, and the busbar has a notch which is formed to a side toward the flexible circuit board and a notch side plate portion which is positioned alongside the notch, the flexible circuit board has a bending arm which integrally extend out from the flexible circuit board, the bending arm is positioned in the notch of the busbar and a tip of the bending arm is electrically connected to the busbar. In some embodiments, a battery connection module further includes an output connection port provided to the carrying tray. In some embodiments, a battery connection module further includes a connector provided to the carrying tray.

Abstract: The embodiments of the present disclosure disclose a viscous fluid simulation method based on yield criterion constraints. The method comprises: initializing a viscous fluid simulation scenario; determining a particle velocity after a time step based on an implicit fluid particle model; determining a particle temperature after the time step by simulating a heat conduction process; correcting the particle velocity based on the particle temperature, thus achieving temperature dependent viscous fluid flow phenomena simulation based on yield criterion constraints, and expanding the range of simulation types.

Abstract: A contact center system uses user profiles and agent profiles to determine a routing for a contact center engagement request from a user device to an agent device. Responsive to the contact center engagement request, a user profile associated with the user device is accessed to determine a prioritization score. The prioritization score can be determined in some cases using both information associated with the user profile and input obtained from the user device. Agent profiles are accessed to determine an agent to support the contact center engagement request based on the prioritization score. Each of the agent profiles corresponds to a different contact center agent or agent group. The determined agent may be selected from amongst a plurality of candidates identified based on the profile evaluation. A private session is then established between the user device and a device of the agent.

Abstract: A battery connection module is provided. The battery connection module is adapted to connect a plurality of batteries, the battery connection module includes a plurality of busbars and a single layer wiring flexible circuit board. The plurality of busbars are used to connect a plurality of batteries in series. The single layer wiring flexible circuit board has multiple connector connecting points positioned to a front end portion thereof and a multiple traces, front ends of the multiple traces are respectively connected to the multiple connector connecting points, and rear end connecting points of some of the multiple traces are electrically and mechanically connected to the plurality of busbars, the multiple traces includes at least one rounding trace and at least one rounded trace, the rounding trace rounds the rear end connecting point of the rounded trace so as to round from one side of the at least one rounded trace to the other side of the at least one rounded trace.

Abstract: A semiconductor component includes a semiconductor substrate, conductive vias in the substrate having terminal portions, a polymer layer on the substrate and back side conductors formed by the terminal portions of the conductive vias embedded in the polymer layer. A stacked semiconductor component includes a plurality of components having aligned conductive vias in electrical communication with one another.

Abstract: A ticket system receives a request for an interaction with an agent of a contact center. The request includes an indication of an issue. An interaction tool establishes a private web session based on the agent being unavailable for the interaction. The interaction tool outputs content based on the issue to the private web session. The interaction tool determines whether the issue is resolved. The interaction tool initiates the interaction with an available agent when it determines that the issue is unresolved. The interaction tool terminates the private web session when it determines that the issue is resolved.

Abstract: Methods of determining and controlling the deformability of ceramic materials, as a nonlimiting example, YSZ, particularly through the application of a flash sintering process, and to ceramic materials produced by such methods. Such a method includes providing a nanocrystalline powder of a ceramic material, making a compact of the powder, and subjecting the compact to flash sintering by applying an electric field and thermal energy to the compact.

Abstract: Provided is an accurate, fast and long-term stable fused CRAP. The electrode includes a positioning anchor, a silicone catheter, a sensor compartment and a connecting wire. The method monitors physiological information such as blood PPG, blood oxygen saturation, temperature and impedance of blood in the right ventricular cavity, and monitors blood temperature information, which is also a slowly changing metabolic rate, to provide cross-comparison with blood oxygen saturation information, improving monitoring accuracy of blood oxygen saturation. The rapidly changing right ventricular apical impedance information is monitored to improve rapid response ability of CRAP. The LEDs driving current is dynamically adjusted by monitoring the internal temperature of the PPG sensor and the impedance change of the attached biological tissue, which indirectly reflects thickness change of the attached biological tissue, thereby delaying the failure time of the PPG sensor.

Abstract: A battery pack includes a housing, and a cover coupled to the housing. The housing and the cover define an interior to receive a battery. The battery pack also includes a button movably coupled to the housing. The button includes a latch. The button moves from a first position relative to the housing to a second position relative to the housing. The battery pack also includes a switch disposed within the housing. The button contacts the switch when the button is in the second position.

Abstract: A circuit board can be configured to access features and controls associated with a third-party circuit board. One or more spring-loaded pins or other connectors can contact one or more interaction points of the third-party circuit boards and form a connection. The circuit board can include a common or generic interface that the connections with the third-party circuit board are routed through by the circuit board. The generic interface can then connect the circuit board and third-party circuit board to external power sources, telecommunication devices, and connection ports. Based on the connection between the circuit board and the third-party circuit board, a user device can be assigned to and remotely access the features and controls of the third-party circuit board.

Abstract: The present disclosure provides an electrified wire lifting device, including a locking assembly fixed on a bracket of an electric pole for integrally fixing the device; a connecting assembly having one end used for clamping a wire; a lifting assembly mounted on the top of the locking assembly. The present disclosure can adjust the lateral position, so that the wire is lifted; and the lifted connecting assembly is locked and fixed to avoid shaking thereof.

Abstract: Provided are anti-CD40 agonistic antibodies, the nucleic acid molecules encoding the anti-CD40 antibodies, expression vectors and host cells used for the expression of anti-CD40 antibodies. Further provided are the methods for validating the function of antibodies in vitro and the efficacy of antibodies in vivo. The antibodies provide a very potent agent for the treatment of cancers via modulating immune functions.