Patents Assigned to Accenture Global Services GmbH
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Publication number: 20060111966Abstract: A system and method is provided for improved reporting of supplier performance. A system receives and processes data to enable reporting of on-time performance relative to a plurality of order start points and a plurality of order end points. Buyers and suppliers report on-time performance for system processing using the delivery start points and end points collected in the normal course of their business operations. System users may obtain supplier on-time performance reports indicating the on-time performance of suppliers relative to the plurality of start point/end point pairs reflected in the collected data. A system and method is also provided for improved reporting of reject performance. A system stores collected information predictive of whether an order reject was supplier caused or buyer caused. The predicted cause of order rejects is reflected in supplier reject performance as reported to system users.Type: ApplicationFiled: January 3, 2006Publication date: May 25, 2006Applicant: Accenture Global Services GmbHInventor: Alvin Wong
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Patent number: 7050078Abstract: Video images of objects in a real-world environment are taken from the perspective of a viewer. The user's field of view may be captured in the video images that are processed to select a segment of the video image or an object depicted in the video image. An image such as a computer-generated annotation or graphic overlay way be registered to the segment, and therefore track the segment from the user's field of view of the segment, without prior knowledge of the spatial relationship of the segment to the real-world environment according to a centroid for an interframe difference of the video image associated with the selected object. The image may be displayed in the user's field of view or in the video image. The computer-generated image tracks the movement of the segment with respect to the video image.Type: GrantFiled: December 19, 2002Date of Patent: May 23, 2006Assignee: Accenture Global Services GmbHInventor: Kelly L. Dempski
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Patent number: 7047251Abstract: A system and method for creating virtual “flat” customer records derived from database customer data that may be used as standardized input for analytical models. A Customer Analytic Record (“CAR”) application may be created as a database object to extract, transform, and format all of the customer data needed for customer segmentation and predictive modeling. The CAR may be a set of database “views” that are defined using virtual stored queries and enabled using capabilities of a data base management system and a structured query language. The CAR is preferably a virtual “flat” record of the customer data needed for customer analytics. The customer data may be extracted by running one or more SQL queries against the database view(s). The CAR application may dynamically calculate additional variables using predetermined transformations, including custom transformations of an underlying behavior. If additional variables are created, the CAR may be modified to include the additional variables.Type: GrantFiled: November 22, 2002Date of Patent: May 16, 2006Assignee: Accenture Global Services, GmbHInventors: Kenneth L. Reed, Theodore Ansusinha
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Publication number: 20060100957Abstract: An electronic data processing system for automatically determining a risk indicator value based on a number of risk parameters, for evaluating a risk involved with performing a transaction between a client and a transaction provider in said data processing system.Type: ApplicationFiled: April 10, 2003Publication date: May 11, 2006Applicant: Accenture Global Services GmbHInventors: Michael Buttler, Teo Jasic
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Patent number: 7035809Abstract: The present invention relates to a method and related system for assisting and expediting an organization's development of a more mature product. A preferred embodiment of the method comprises the managing of an organization developing the product, whereby the organizational management comprises managing personnel of the organization and implementing a product improvement process. The method may further comprise managing a project for developing the product and managing the delivery of the product. Furthermore, actions undertaken during the organizational management affects implementation of the project and delivery managements, and the actions undertaken during the project and delivery managements likewise affect implementation of the organizational management. This method may be implemented using a combination of both electronic hardware and software and may be implemented locally or over a network such as an intranet or the Internet.Type: GrantFiled: December 7, 2001Date of Patent: April 25, 2006Assignee: Accenture Global Services GmbHInventors: Michael P. Miller, Sarah Bengzon, Christine Rebok, Pedro Suriel
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Patent number: 7035091Abstract: A wearable computer system has a user interface with at least an audio-only mode of operating, and that is natural in appearance and facilitates natural interactions with the system and the user's surroundings. The wearable computer system may retrieve information from the user's voice or surroundings using a passive user interface. The audio-only user interface for the wearable computer system may include two audio receivers and a single output device, such as a speaker, that provides audio data directly to the user. The two audio receivers may be miniature microphones that collaborate to input audio signals from the user's surroundings while also accurately inputting voice commands from the user. Additionally, the user may enter natural voice commands to the wearable computer system in a manner that blends in with the natural phrases and terminology spoken by the user.Type: GrantFiled: February 28, 2002Date of Patent: April 25, 2006Assignee: Accenture Global Services GmbHInventors: Dana Le, Lucian P. Hughes, Owen E. Richter
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Patent number: 7031941Abstract: A method and system is disclosed for maintaining a database of configurations of mechanical equipment. A functional configuration database is established to store functional information about an end item and internal components of the end item. A logical configuration database is established that corresponds to the functional configuration database. A physical configuration database is established to store physical information about the end item. An operational configuration database is established to store operational information about the end item. The database of configurations of mechanical equipment is maintained in accordance with the functional configuration database, the logical configuration database, the physical configuration database and the operational configuration database.Type: GrantFiled: September 4, 2001Date of Patent: April 18, 2006Assignee: Accenture Global Services GmbHInventors: Gary R. Garrow, Charles P. Newton, III, Patrick E. Weir, David P. West, II, Michael Wetzer, Gary Ashby
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Publication number: 20060053168Abstract: A method and system for documenting processes and controls of an organization involve storing information describing the processes of the organization in a database and then accessing the database with a suitable user interface application. Preferably the user interface application is a web browser and the data in the database is provided to users as a series of web pages. Using the user interface application, users can review the documented processes, report errors, request changes, generate reports, and so forth. Users with suitable access privileges can modify the data in the database using the user interface application. An external auditor can audit the processes and controls of the organization from his own office by accessing the database over a network such as the Internet.Type: ApplicationFiled: August 31, 2005Publication date: March 9, 2006Applicant: Accenture Global Services GmbHInventors: Scott McDougall, John Morrison, Ian Finlayson, Jason Denne
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Patent number: 7010496Abstract: A system and method is provided for improved reporting of supplier performance. A system receives and processes data to enable reporting of on-time performance relative to a plurality of order start points and a plurality of order end points. Buyers and suppliers report on-time performance for system processing using the delivery start points and end points collected in the normal course of their business operations. System users may obtain supplier on-time performance reports indicating the on-time performance of suppliers relative to the plurality of start point/end point pairs reflected in the collected data. A system and method is also provided for improved reporting of reject performance. A system stores collected information predictive of whether an order reject was supplier caused or buyer caused. The predicted cause of order rejects is reflected in supplier reject performance as reported to system users.Type: GrantFiled: February 6, 2002Date of Patent: March 7, 2006Assignee: Accenture Global Services GmbHInventor: Alvin Wong
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Publication number: 20060047559Abstract: An inventory of service parts may be managed by assessing a company's capability, optimizing the inventory and implementing a management program based on the assessment and optimization. Optimizing target stock levels for the inventory of parts may be accomplished by calculating an inventory baseline for understanding information about the currently held inventory; developing a service strategy for a set of segments; quantifying a service level for each of the segments; analyzing the segments and their service levels for identifying at least one logistically distinct business; assigning each of the segments to a “best-fit” planning model for indicating each segment's deployment, replenishment, forecasting and review characteristics; identifying a probability distribution function for estimating a demand process of each of the segments; and calculating a target stock level for each segment.Type: ApplicationFiled: June 8, 2004Publication date: March 2, 2006Applicant: Accenture Global Services GmbHInventors: Robert Jacoby, R. Derrick
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Patent number: 7007236Abstract: This invention is a method for manipulating virtual objects displayed on a video conference broadcast by generating a computerized three dimensional image of an object to be superimposed on a first video broadcast signal from a local video camera for display on a remote video monitor, and superimposing the same object on a second video broadcast signal from a remote video camera for display on a local video monitor, grabbing a portion of the three dimensional image by placing a hand in close proximity to the portion of the image moving the hand while maintaining the hand in close proximity to the image and regenerating the three dimensional image to a new perspective view corresponding to the movement of the image with the hand to create the appearance that the hand is manipulating a virtual object displayed over the video broadcast signal.Type: GrantFiled: September 14, 2001Date of Patent: February 28, 2006Assignee: Accenture Global Services GmbHInventors: Kelly L. Dempski, Mitu Singh
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Patent number: 6996774Abstract: When displaying a plurality of data elements, region indicia, defined according to corresponding data types, are displayed. Data element indicia representative of the plurality of data elements are displayed within a plurality of regions defined by the region indicia according to the data types corresponding to each data element indicium. Additionally, relationship indicia representative of a plurality of relationships between at least a portion of the data elements may also be displayed. An initial or selected data element indicium is displayed in a focus region of the plurality of regions. At least a second data element indicium is displayed in one of the other regions. Thereafter, the second data element indicium may be selected for display in the focus region, thereby causing at least a portion of the region indicia to be redisplayed based on the second data element indicium being displayed in the focus region.Type: GrantFiled: February 12, 2002Date of Patent: February 7, 2006Assignee: Accenture Global Services GmbHInventors: Edy S. Liongosari, Mitu Singh
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Patent number: 6990465Abstract: A curriculum, based in subject matter expertise possessed by an entity, is provided to vendors in the form of a vendor certification program via a communication network. In exchange for a fee, vendors partake of the curriculum and, upon completion of at least a portion of the curriculum, are conferred certified vendor status by the entity. Certified vendor status confers preferential consideration by the entity when the entity undertakes acquisition decisions. Variable levels of certified vendor status may be achieved in direct proportion to the number of personnel affiliated with a vendor that successfully complete at least a portion of the vendor certification program, or in direct proportion to a percentage of the program completed. In this manner, entities can generate previously unrealized revenue and vendors are motivated to participate due to the preferential consideration given by the entity in exchange for successful completion.Type: GrantFiled: January 25, 2002Date of Patent: January 24, 2006Assignee: Accenture Global Services GmbHInventors: Randall R. Wandmacher, Daniel T. Smale
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Patent number: 6976846Abstract: A method and system for simulation training of one or more persons in the installation and/or repair of telecommunications equipment. The method includes presenting a plurality of scenarios associated with the installation and/or repair of telecommunications equipment to a user viewing a display, providing predetermined desired user inputs responsive to the presented plurality of scenarios, and providing a user input device for the user to transmit user inputs to the computer for responding to the plurality of scenarios. The user inputs represent actions by a user controllable virtual person representing the user to perform a series of simulated person interactions and simulated physical tasks associated with telecommunications equipment installation. The user inputs responsive to the plurality of scenarios are received and stored.Type: GrantFiled: May 8, 2002Date of Patent: December 20, 2005Assignee: Accenture Global Services GmbHInventors: Anne Dupont, Brian Koldyke
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Publication number: 20050273462Abstract: A system and method for creating virtual “flat” customer records derived from database customer data that may be used as standardized input for analytical models. A Customer Analytic Record (“CAR”) application may be created as a database object to extract, transform, and format all of the customer data needed for customer segmentation and predictive modeling. The CAR may be a set of database “views” that are defined using virtual stored queries and enabled using capabilities of a data base management system and a structured query language. The CAR is preferably a virtual “flat” record of the customer data needed for customer analytics. The customer data may be extracted by running one or more SQL queries against the database view(s). The CAR application may dynamically calculate additional variables using predetermined transformations, including custom transformations of an underlying behavior. If additional variables are created, the CAR may be modified to include the additional variables.Type: ApplicationFiled: August 17, 2005Publication date: December 8, 2005Applicant: Accenture Global Services GmbHInventors: Kenneth Reed, Theodore Ansusinha
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Patent number: 6971001Abstract: A robust toolkit provides facilities that can be assembled in a modular manner to specify the fundamental architecture of a net-centric application. A bootstrapping process assembles various facilities within the architecture. A configuration facility defines an API for getting properties that can be defined in any number of different types of sources. A factory de-couples how a resource is produced from where the resource is used. A selector framework applies standard query language to contexts other than querying a database. A pipeline architecture defines a model view controller-like framework for a processing pipeline. Selectors are used to specify when certain portions of a Web conversation should be made available to a user. An authorization facility associates permissions with a user to specify which portions of an application a user is authorized to use.Type: GrantFiled: May 17, 2001Date of Patent: November 29, 2005Assignee: Accenture Global Services GmbHInventor: Damon Michael Rolfs
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Patent number: 6967577Abstract: A system for recovering a manufactured article is disclosed. The system includes an electronic reader that reads a unique code associated with the manufactured article when that article is within range of the reader. The unique code may be based on a radio-frequency identification (RFID) tag positioned with the manufactured article. The reader may be positioned with a facility associated with retrieval of misplaced or reposed consumer items, or within a community. A database may store records of unique codes and information related to owners of manufactured articles. The database may be downloaded to a local cache. The database also may be queried based on the unique code. The owner of the item may be determined based on a match of a unique code read by the reader to a record in the database. The database may be accessed through an open-network connection to a computerized network.Type: GrantFiled: August 11, 2003Date of Patent: November 22, 2005Assignee: Accenture Global Services GmbHInventors: Stanton J. Taylor, Iain D. Lopata
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Publication number: 20050209909Abstract: A combination of several analytical computer-assisted modeling techniques may be used to evaluate the value of a brand, the relative value of competitive brands and may identify the opportunities to increase brand value and the priority of those opportunities. Image/Attitudinal driver analysis, pyramid analysis, probability analysis, trade-off analysis, and other regression techniques may be used in novel combinations to quantify brand development, impacts and the overall estimate of brand value. For example: (1) image driver analysis may be applied to each level of a brand pyramid to understand how to most effectively move customers through to the next level in the pyramid; (2) probability analysis may be used to estimate the impact of each movement through the pyramid; and (3) tradeoff analysis may be used to improve the value customers perceive at any particular level of the pyramid.Type: ApplicationFiled: March 19, 2004Publication date: September 22, 2005Applicant: Accenture Global Services GmbHInventors: Stephen Dull, Susan Piotroski
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Publication number: 20050138160Abstract: Computerised techniques, systems, and computer program products for a structured, hierarchical model for capturing, aggregating, and/or visualizing structural data of architectures of technical equipment (e.g., IT architectures). The techniques, systems and/or computer program products may include at least one data capture engine adapted to capture and aggregate data based on a structured, hierarchical model; a display engine to generate a plurality of different displays of the captured data in dependency of the structured hierarchical model, where the data capture engine includes at least one database to store the data according to the structured, hierarchical model.Type: ApplicationFiled: August 30, 2004Publication date: June 23, 2005Applicant: Accenture Global Services GmbHInventors: Frederic Klein, Eckehard Stolz, Rupert Rebentisch
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Publication number: 20050091156Abstract: A framework for customer relationship management includes a first layer to identify platforms for customer interactions and a second layer to identify capabilities of customer interactions. The framework includes a third layer to demonstrate how knowledge about customer preferences and behavior can be brought to bear on customer interactions. The framework has a fourth layer to identify applications of analysis and modeling to customer information. The framework also can include backplanes identifying common services that can be defined and tailored to support capabilities described in the first, second, third and fourth layers.Type: ApplicationFiled: August 2, 2004Publication date: April 28, 2005Applicant: Accenture Global Services GmbHInventors: John Hailwood, David Gottlieb