Patents Assigned to Accenture Global Services
  • Patent number: 10902950
    Abstract: According to an example, collaborative healthcare may include retrieving healthcare data for a patient from at least one data source, and generating a plurality of distinct healthcare programs for the patient based on the healthcare data. Collaborative healthcare may further include reconciling the plurality of distinct healthcare programs to generate a universal patient healthcare plan for the patient. The universal patient healthcare plan may include a universal view of the overall healthcare for the patient and healthcare provider-specific views for the patient. The reconciling may include detecting conflicts for predetermined components of the healthcare programs, and in response to the detection of the conflicts, eliminating errors related to the detected conflicts.
    Type: Grant
    Filed: August 28, 2013
    Date of Patent: January 26, 2021
    Assignee: ACCENTURE GLOBAL SERVICES LIMITED
    Inventors: Erin Maneri, Pramila Mullan, Brad H. Ruderman, Alice Tsing, Jitendra Kavathekar, Dadong Wan
  • Patent number: 10896203
    Abstract: A digital analytics system comprises a data management system including data extraction modules and a data storage system. The data extraction modules extract data from data sources and store the data in storage units. An analytics engine system including analytics engines and interfaces to retrieve data relevant to the analytics engines from the storage units. The analytics engines may perform prescriptive or descriptive analytics on the retrieved data. An applications interface and storage stores applications. The applications may be executed using information generated by the prescriptive or descriptive analytics performed by the analytics engines.
    Type: Grant
    Filed: August 1, 2017
    Date of Patent: January 19, 2021
    Assignee: ACCENTURE GLOBAL SERVICES LIMITED
    Inventors: Leonidas Michael Barrett, Tzuu-Wang Shein
  • Patent number: 10891632
    Abstract: Metrics for online ads are captured by parsing web pages to identify ad beacons containing information identifying whether the online ads are for a particular client. These metrics are used to determine key performance indicators for auditing and competitor analysis for an online ad campaign.
    Type: Grant
    Filed: November 7, 2017
    Date of Patent: January 12, 2021
    Assignee: ACCENTURE GLOBAL SERVICES LIMITED
    Inventors: Stephen Denis Kirkby, Peter Kellett, Matthew Figg, Jarred Holman
  • Patent number: 10885505
    Abstract: Examples of the disclosure enable one or more transactions to be managed. In some examples, a first device and a second device are associated with an account. The first device has a first level of authorization with respect to the account, and the second device has a second level of authorization with respect to the account. An instruction to authorize the second device to have access to a first quantity of funds is received from the first device, and the second device is authorized to have access to the first quantity of funds. A request to access a second quantity of funds is received. The request is associated with the second device. The request to access the second quantity of funds is approved on the condition that the second quantity of funds is less than or equal to the first quantity of funds.
    Type: Grant
    Filed: July 30, 2015
    Date of Patent: January 5, 2021
    Assignee: ACCENTURE GLOBAL SERVICES LIMITED
    Inventors: James Stuart Burroughs, Jr., Bernardo Jose Rodriguez, Mark Edward Potts
  • Patent number: 10885369
    Abstract: Identifying a vehicle in a toll system includes accessing image data for a first vehicle and obtaining license plate data from the accessed image data for the first vehicle. A set of records is accessed. Each record includes license plate data for a vehicle. The license plate data for the first vehicle is compared with the license plate data for vehicles in the set of records. Based on the results of the comparison of the license plate data, a set of vehicles is identified from the vehicles having records in the set of records. Vehicle fingerprint data is accessed for the first vehicle. The vehicle fingerprint data for the first vehicle is based on the image data for the first vehicle. Vehicle fingerprint data for a vehicle in the set of vehicles is accessed. Using a processing device, the vehicle fingerprint data for the first vehicle is compared with the vehicle fingerprint data for the vehicle in the set of vehicles.
    Type: Grant
    Filed: December 13, 2018
    Date of Patent: January 5, 2021
    Assignee: Accenture Global Services Limited
    Inventors: Jay E. Hedley, Neal Patrick Thornburg
  • Patent number: 10887384
    Abstract: A digital collaboration system includes a collaboration application running on client devices and a group device that communicates with a backend content management system (CMS) to provide a collaboration environment. In an initial stage, the collaboration application displays content provided by the CMS for review and generation of user feedback. The CMS utilizes the user feedback to filter the content for a subsequent stage of evaluation of the filtered content. The filtered content may be displayed on a collaboration board generated in a graphic user interface on the group device. Additional feedback on the filtered content is captured through the collaboration board and stored in the CMS for subsequent analysis and reporting.
    Type: Grant
    Filed: March 25, 2015
    Date of Patent: January 5, 2021
    Assignee: ACCENTURE GLOBAL SERVICES LIMITED
    Inventors: Kirsty Osborne, Benjamin M. Foulkes, Loren Naish
  • Patent number: 10880320
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for creating structured data using data received from unstructured textual data sources. One of the methods includes receiving unstructured textual data, identifying one or more keywords in the unstructured textual data, determining one or more patterns included in the unstructured textual data using the identified keywords, identifying one or more intelligence types that correspond with the unstructured textual data using the determined patterns, and associating, for each of the identified intelligence types, a data subset from the unstructured textual data with the respective intelligence type.
    Type: Grant
    Filed: July 26, 2018
    Date of Patent: December 29, 2020
    Assignee: Accenture Global Services Limited
    Inventors: Elvis Hovor, Shimon Modi, Shubhashis Sengupta, Roshni Ramesh Ramnani, Annervaz Karukapadath Mohamedrasheed
  • Patent number: 10867311
    Abstract: A computer system may access an attributization rule and convert, based on the attributization rule, profile data into attributes for a robust recipient profile. The system may identify, based on tag logic, tags that are associated with the attributes. The tag logic may include instructions to compare the attributes with predetermined attributes associated with the tags. The system may map the identified tags to the recipient identifier. The system may perform communication with a mobile device based on the robust recipient profile and a real-time location of the mobile device. To perform the communication, the system may monitor the plurality of data channels for data comprising real-time location information for the mobile device. The system may determine the mobile device is proximate to a physical object that is associated with the tag and the system may transmit offer information to the mobile device.
    Type: Grant
    Filed: January 8, 2019
    Date of Patent: December 15, 2020
    Assignee: Accenture Global Services Limited
    Inventors: Christopher John Hawkins, Leeann Chau Tuyet Dang, David Tong Nguyen, Hyon S. Chu, Serena Tsiao-Yi Cheng, Bryan Michael Walker, Ziqiu Li
  • Patent number: 10860957
    Abstract: In a remote technical support system, a technical support controller receives an indication of a maximum number of support sessions to be serviced by a remote technician. Thereafter, the technical support controller receives a service request for a user device, which service request is classified into a category and added to a preliminary queue corresponding to the category. The technical support controller determines if handling of the service request by the remote technician would cause the number of support sessions currently being handled by the remote technician to exceed the previously-indicated maximum number of support sessions. If not, the service request is added to a work queue for the remote technician and removed from the preliminary queue.
    Type: Grant
    Filed: August 14, 2015
    Date of Patent: December 8, 2020
    Assignee: Accenture Global Services Limited
    Inventors: Roy Vera, Michael P. Duffy, Frederick T. Lamming, Colin M. Tuggle
  • Patent number: 10846809
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for controlling access to physical areas. One of the methods includes receiving first data, determining, using the first data, whether each of the passengers for a vehicle is authorized to cross a border, storing second data in a data set of pre-registered border crossers, receiving third data identifying the vehicle and indicating entry of the vehicle into a border crossing station, comparing the third data with data from the data set of pre-registered border crossers, determining that the third data and the second data both identify the vehicle, collecting, for each current passenger in the vehicle, fourth data representing the current passenger, determining whether the current passengers in the vehicle and the passengers identified in the second data are the same people, and providing instructions to guide the vehicle to a lane at the border crossing station.
    Type: Grant
    Filed: November 12, 2015
    Date of Patent: November 24, 2020
    Assignee: Accenture Global Services Limited
    Inventors: Sheheryar Channah, Daniel Bachenheimer, Ajay Srinivasan
  • Patent number: 10832187
    Abstract: A device may evaluate first data to identify a plurality of users, where each user, of the plurality of users, is assigned to complete a portion of a group task. The device may evaluate the first data to select a first user, of the plurality of users, for completion of a particular portion of the group task based on a first set of decision criteria. The device may provide, to the first user, information identifying the particular portion of the group task. The device may receive second data relating to the particular portion of the group task after providing information identifying the particular portion of the group task. The device may evaluate the first data to select a second user, of the plurality of users, based on a second set of decision criteria. The device may provide, to the second user, information associated with the second data.
    Type: Grant
    Filed: June 9, 2016
    Date of Patent: November 10, 2020
    Assignee: Accenture Global Services Limited
    Inventors: Vibhu Saujanya Sharma, Vikrant S. Kaulgud, Parikshit Maniar, Sanjeev Vohra, Sanjay Mittal, Aravindan Thoppe Santharam, Michael A. Brinkley, Gurdeep Virdi, Pradeepkumar Duraisamy Soundrapandian
  • Patent number: 10832143
    Abstract: Examples of the disclosure enable an information processing system to automatically implement a user interaction diagnostic engine. In some examples, the information processing system analyzes documents to identify parameters associated with profile features and performance metrics. Based on the parameters, correlation values between the profile features and one or more performance metrics are determined. Based on the correlation values, at least one profile feature is identified to improve a parameter associated with the performance metrics. A predictive model associated with the profile features and the performance metrics is generated. One or more actionable items configured to modify the at least one profile feature are determined such that, based on the predictive model, a parameter associated with the performance metrics are predicted to improve upon execution of the one or more actionable items.
    Type: Grant
    Filed: December 1, 2015
    Date of Patent: November 10, 2020
    Assignee: ACCENTURE GLOBAL SERVICES LIMITED
    Inventors: Junmin Yang, Alexandre Naressi, Christian Souche, Richard Vidal
  • Patent number: 10833532
    Abstract: A smart grid for improving the management of a power utility grid is provided. The smart grid as presently disclosed includes using sensors in various portions of the power utility grid, using communications and computing technology to upgrade an electric power grid so that it can operate more efficiently and reliably and support additional services to consumers. The smart grid may include distributed intelligence in the power utility grid (separate from the control center intelligence) including devices that generate data in different sections of the grid, analyze the generated data, and automatically modify the operation of a section of the power grid. Further, the intelligent devices in the power utility grid may cooperate together to analyze and/or control the state of the power grid. Finally, the distributed intelligence may further include distributed storage.
    Type: Grant
    Filed: November 16, 2016
    Date of Patent: November 10, 2020
    Assignee: Accenture Global Services Limited
    Inventor: Jeffrey D Taft
  • Patent number: 10824736
    Abstract: Systems, methods, and apparatus, including computer programs encoded on computer storage media, for facilitating communication in an industrial control network. A system includes an industrial control network, one or more controller devices, one or more emulators, and an encryption relay processor. Each controller device can be operable to control one or more operational devices connected to the industrial control network. Each emulator can be configured to communicate with a respective controller device, and each emulator can be configured to reference a respective profile that includes information about security capabilities of the respective controller device. The encryption relay processor can be operable to facilitate communication to and from each emulator over the industrial control network.
    Type: Grant
    Filed: November 27, 2017
    Date of Patent: November 3, 2020
    Assignee: Accenture Global Services Limited
    Inventors: Song Luo, Walid Negm, James J. Solderitsch, Shaan Mulchandani, Amin Hassanzadeh, Shimon Modi
  • Patent number: 10769410
    Abstract: Augmented reality (AR) based component replacement and maintenance may include receiving a first wireless signal from a pair of AR glasses worn by a user. An image of a component viewed by the user may be analyzed and compared to a plurality of images of components stored in a database that includes information associated with the plurality of images of the components. Based on a match of the image of the component viewed by the user to one of the plurality of images of the components stored in the database, the component viewed by the user may be identified. An inventory of the identified component may be analyzed to determine whether a supplier includes the identified component in stock, and in response to a determination that the supplier includes the identified component in stock, an estimated time of delivery of the identified component to the user may be determined.
    Type: Grant
    Filed: December 26, 2018
    Date of Patent: September 8, 2020
    Assignee: ACCENTURE GLOBAL SERVICES LIMITED
    Inventors: Ping Guo, Daniel Kaplan, Sunny M. Webb
  • Patent number: 10762127
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for storing facial recognition image data in a cache. One of the methods includes receiving an image from a camera, detecting, in the received image, a face of a person, searching a biometric data cache based on the detected face, in response to searching the biometric data cache based on the detected face, determining whether the biometric data cache includes data for the person, in response to a determination that the biometric data cache includes data for the person, using the data from the biometric data cache to determine an identifier for the person, and in response to a determination that the biometric data cache does not include data for the person: searching a data storage system based on the detected face of the person to determine whether the data storage system includes data for the person.
    Type: Grant
    Filed: November 9, 2018
    Date of Patent: September 1, 2020
    Assignee: Accenture Global Services Limited
    Inventors: Cyrille Bataller, Anders Astrom, Vitalie Schiopu, Hakim Khalafi
  • Patent number: 10699522
    Abstract: A disadvantage of existing betting operations is the implementation of fixed odds and pari-mutuel betting on specific and dedicated systems. This results in higher acquisition and maintenance costs as compared with a single system. According to the present invention, a single system allows both fixed odds and pari-mutuel betting to be offered on a single system wherein the system effects a computer-implemented method of wagering, including: receiving, via a communications network, a wager from a customer in respect of a wagered event and a wagered product; storing the wager, in an electronic data store, and associating the wager with the wagered event, the wagered product and a customer account, wherein the computer system manages the electronic data store, having stored therein, a plurality of events, a plurality of products and a plurality of customers, all of which are independently defined.
    Type: Grant
    Filed: November 3, 2017
    Date of Patent: June 30, 2020
    Assignee: Accenture Global Services Limited
    Inventors: Alberto Simongini, Chia Min Lee
  • Patent number: 10691398
    Abstract: A connected classroom system provides for local and remote control and display of media streams. An instructor may, for instance, direct audio/video streams of the instructor to any number of displays and speakers located within a classroom. The system may send and receive control instructions to and from remote classrooms as well, through a network interface. The control instructions may configure any set of presentation devices in any classroom to reproduce any content originating from any source within any classroom. Accordingly, multiple classrooms located in disparate locations may participate in media exchanges arising from any source, including instructors and individual student seating locations within the classrooms.
    Type: Grant
    Filed: August 27, 2015
    Date of Patent: June 23, 2020
    Assignee: ACCENTURE GLOBAL SERVICES LIMITED
    Inventors: Lisa Kay DeMik, Samir Desai, Kishore Prabhakar Durg, Srinivas Govindaiah, James Allen Glore, Niraj Gupta, William Alfred Jindrich, Jr., Bryan Michael McCart, Parag Pande, Damien X. Panketh, David Petricca, Nobby Rajan, Syed Sibgathulla, Surendra Sheshagiri, Gordon Trujillo, Alex Zorba, James Woodier
  • Patent number: 10684890
    Abstract: According to an example, a network deployment system facilitates deploying of cellular network infrastructure, including cellular network equipment for cellular sites and connection of the cellular sites to a backhaul network, or deploying of fiber optic network infrastructure. Workflows are generated and executed for deploying the network infrastructure.
    Type: Grant
    Filed: March 8, 2016
    Date of Patent: June 16, 2020
    Assignee: ACCENTURE GLOBAL SERVICES LIMITED
    Inventors: Fabrizio Sparapani, Paola Liuni, Marco Grigoletti, Donatella Enei
  • Patent number: 10681055
    Abstract: A method for controlling access to one or more of a plurality of target systems includes receiving profile data that defines one or more features associated with a plurality of individuals with one or more entitlements of those individuals. Each entitlement is indicative of target system access. The method further includes generating a model that relates the one or more features and the one or more entitlements of the plurality of individuals. Profile data that defines one or more features associated with a target individual is received from a first user management system. A listing that includes one or more entitlements associated with the target individual, and confidence values associated with the one or more entitlements is generated based on the profile data and the model. Each confidence value is indicative of whether the target individual should be granted a corresponding entitlement.
    Type: Grant
    Filed: September 24, 2019
    Date of Patent: June 9, 2020
    Assignee: Accenture Global Services Limited
    Inventors: Rexall E. Thexton, Gaurav Tandon, Sanjeev Shukla, Anthony McCoy, Sidath Mudiyanselage, Andrew Poole, Hannah Craddock, Qurrat Ul Ain, Colleen Connolly, Farbod Kamiab