Patents Assigned to Accenture Global Services
  • Patent number: 10439955
    Abstract: A method, computer-readable medium, and system for monitoring usage of computing resources provisioned across multiple cloud providers and/or data centers are disclosed. Events associated with usage of a plurality of computing resources may be accessed, where the plurality of computing resources may implement a virtual machine, a plurality of virtual machines of a cloud computing environment, etc. The events may be associated with a start, a stop, a status change, etc., of the plurality of computing resources. The events may be used to generate usage data for the plurality of computing resources. The usage data may include historical data associated with previous usage of the plurality of computing resources. Additionally, the usage data may be displayed using a graphical user interface, thereby enabling monitoring and/or tracking of usage of computing resources provisioned across at least one cloud provider and/or at least one data center.
    Type: Grant
    Filed: February 23, 2016
    Date of Patent: October 8, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Teresa Sheausan Tung, Owen E. Richter, Vipul Savjani
  • Patent number: 10437709
    Abstract: A device may receive configuration information for an experiment associated with optimizing an application. The configuration information may identify a group of experimental treatments and information identifying a target event. The device may identify an experimental treatment to be implemented in the application, and may implement the experimental treatment in the application. The device may collect response information based on implementing the experimental treatment. The device may detect the target event associated with the experiment, indicating that the response information is to be provided to an experiment server. The device may determine that the experiment server is unreachable and may store the response information. The response information may be stored to allow the response information to be provided to the experiment server at a later time. The response information may be provided to the experiment server to permit the experiment server to determine a result of the experiment.
    Type: Grant
    Filed: September 26, 2016
    Date of Patent: October 8, 2019
    Assignee: Accenture Global Services Limited
    Inventor: Murray Williams
  • Patent number: 10430801
    Abstract: A device may obtain a user identifier associated with a user. The device may identify a self-service task to be performed by the user using a user device. The self-service task may be a task that does not require the user to interact with another person. The device may obtain account information, specific to the user, based on the user identifier and the self-service task. The device may generate a self-service demonstration that includes instructions for performing the self-service task, media content for communicating the instructions, and the account information specific to the user. The device may provide the self-service demonstration for presentation to the user. The device may receive an indication of an interaction, by the user, with the self-service demonstration. The interaction may include user input, and the device may modify the account information based on the user input.
    Type: Grant
    Filed: April 22, 2015
    Date of Patent: October 1, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Edward R. Engles, David Klimek
  • Patent number: 10430710
    Abstract: Methods, systems, and apparatus for providing an enhanced hotel guest experience. Disclosed methods include the actions of receiving data indicating the presence of a hotel guest from one or more sensors; generating a likelihood score that the hotel guest is going to their hotel room; determining that the generated likelihood score exceeds a likelihood threshold score; and based on determining that the generated likelihood score exceeds the likelihood threshold score, sending one or more instructions to one or more devices located within the hotel room.
    Type: Grant
    Filed: October 21, 2016
    Date of Patent: October 1, 2019
    Assignee: Accenture Global Services Limited
    Inventor: Renato Mintz
  • Patent number: 10423927
    Abstract: A process-enabled collaboration system integrates the collaboration tools and applications needed for a remote project into a single portal. The collaboration system identifies the type of project to be performed, and generates a custom collaboration site tailored to the specific project. The custom collaboration site provides a convenient and direct relationship between remote members of a project team and the collaborative tools and information they will use.
    Type: Grant
    Filed: August 7, 2009
    Date of Patent: September 24, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Mary Elizabeth Hamilton, Michael A. Holzman, Louis Charles Nebolsky, Atul K. Kapur
  • Patent number: 10410157
    Abstract: A device may provide a user interface to a user device for inputting contract information. The device may receive the contract information from the user device via the user interface. The contract information may include information about a contract between a first party and a second party, and information about a relationship between the first party and the second party. The device may determine values for risk variables based on the contract information. The device may determine a risk score based on the values for the risk variables. The risk score may indicate a likelihood that the second party will renew the contract. The device may provide risk information to the user device to be displayed via the user interface. The risk information may indicate the risk score.
    Type: Grant
    Filed: November 21, 2014
    Date of Patent: September 10, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Kannan Sundaresan, Rajeev Chadha, Chacko Lakshminarasimhan, Shobhit Shrotriya, Rajiv Banarji
  • Patent number: 10410151
    Abstract: A device may provide a user interface for receiving a set of project variables for a replacement project. The device may receive the set of project variables for the replacement project via the user interface. The replacement project may include a decision regarding replacing a product. The device may determine a set of deployment strategies associated with the replacement project based on the set of project variables. Each deployment strategy, in the set of deployment strategies, may be associated with a type of replacement, a timeframe for deployment of the type of replacement, and a geographical scope for deployment of the type of replacement. The device may determine a set of end-to-end cost scores for the set of deployment strategies. The device may provide information identifying a deployment strategy of the set of deployment strategies based on the set of end-to-end cost scores for the set of deployment strategies.
    Type: Grant
    Filed: May 18, 2015
    Date of Patent: September 10, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Ankur Nawal, Anil J. Tanwani, Anurag Gulati
  • Publication number: 20190266907
    Abstract: An on-demand learning system provides an enhanced leaning environment capable of delivering relevant content on virtually any topic to specific learners. The learning system implements technical features that facilitate curation and subject matter validation of many different types of content. The technical architecture of the learning system also supports intelligent matching of learners to subject matter areas, creation of specific subject matter boards, and resilient maintenance of the boards.
    Type: Application
    Filed: May 9, 2019
    Publication date: August 29, 2019
    Applicant: Accenture Global Services Limited
    Inventors: Gordon A. Trujillo, Samir Desai, Bhaskar Ghosh, Sanjeev Vohra, Jayant Swamy, Rahul Varma, Vijay Srinivas, Ellyn Shook, Manoharan Ramasamy
  • Patent number: 10397129
    Abstract: A method, computer-readable medium, and system for provisioning computing resources across multiple cloud providers and/or data centers are disclosed. A graphical user interface is used to select a plurality of computing resources and at least one cloud provider and/or at least one data center for providing the plurality of computing resources. Scripts associated with the at least one cloud provider and/or at least one data center are accessed, where each script is capable of automatically setting up a computing resource on an associated cloud provider or associated data center. The scripts are then used to automatically allocate and/or configure the computing resources on the at least one cloud provider and/or at least one data center. As such, computing resources can be automatically provisioned using a generic graphical user interface and without a user having skills or credentials specific to each cloud provider and/or data center.
    Type: Grant
    Filed: July 6, 2017
    Date of Patent: August 27, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Teresa Sheausan Tung, Owen E. Richter, Vipul Savjani
  • Patent number: 10382910
    Abstract: An electronic certificate system facilitates the secure application of certificates against wireless data transfers with a distributer system by a device user. A certificate enabled device carried by the user stores electronic certificates in memory. When the distributer system detects a certificate enabled device within a proximity radio frequency field, the distributer system queries and obtains applicable certificates for the user from the certificate enabled device carried by the user, applies the certificates to a data transfer, and securely communicates the resulting data transfer metadata back to the certificate enabled device.
    Type: Grant
    Filed: April 29, 2016
    Date of Patent: August 13, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Giovanni D'Angelo, Piergiorgio Rettaroli, Salvatore Gifuni, Fabio Mungo
  • Patent number: 10380519
    Abstract: A device may identify a ticket associated with an issue, a user associated with resolving the issue, and a particular business process including a particular business process step associated with the issue. The device may present information regarding a particular business process workflow, corresponding to the particular business process, associated with a business process steps. The device may identify the particular business process step from the business process steps, and may identify a particular technical solution corresponding to the particular business process step. The device may present information regarding a particular technical solution workflow, corresponding to the particular technical solution, associated with technical solution steps. The device may identify a particular technical solution step, from the technical solution steps, associated with resolving the issue.
    Type: Grant
    Filed: March 26, 2015
    Date of Patent: August 13, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Arpan Shukla, Bhaskar Ghosh, Rajendra T. Prasad, Vijayaraghavan Koushik, Siddharth Mehta, Priya Athreyee, Sandeep Rathod
  • Patent number: 10382524
    Abstract: A system may comprise one or more processors. The one or more processors may store data, associated with a plurality of documents, as stored data and may receive documents from a plurality of client devices. The documents may include a plurality of different types of data. The one or more processors may assign the documents to one or more groups based on the plurality of different types of data and may identify a group of documents of the one or more groups. The one or more processors may compare data, within documents in the group of documents, to the stored data and may transmit, to one or more devices, a result of comparing the data to the stored data.
    Type: Grant
    Filed: July 6, 2015
    Date of Patent: August 13, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Benjamin Anthony Slater, Christopher P. Checco
  • Patent number: 10380499
    Abstract: Summarizing, the application relates to a machine-learning system for adaptively changing a matching threshold of a biometric system. The machine-learning system comprises a batch aggregator device operable to receive input data from the biometric system via a communication interface and to aggregate a batch of at least some of the received input data. The machine-learning system further comprises a learning expert device operable to compute a new suggestion for a matching threshold value of the biometric system based on the aggregated batch. Finally, the machine-learning system comprises an output device operable to output the computed new suggestion for the matching threshold of the biometric system via the communication interface.
    Type: Grant
    Filed: August 26, 2015
    Date of Patent: August 13, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Jarkko Ylipaavalniemi, Thomas Jean Georges M. Moretti, Alastair R. Partington
  • Patent number: 10380351
    Abstract: Privacy is defined in the context of a guessing game based on the so-called guessing inequality. The privacy of a sanitized record, i.e., guessing anonymity, is defined by the number of guesses an attacker needs to correctly guess an original record used to generate a sanitized record. Using this definition, optimization problems are formulated that optimize a second anonymization parameter (privacy or data distortion) given constraints on a first anonymization parameter (data distortion or privacy, respectively). Optimization is performed across a spectrum of possible values for at least one noise parameter within a noise model. Noise is then generated based on the noise parameter value(s) and applied to the data, which may comprise real and/or categorical data. Prior to anonymization, the data may have identifiers suppressed, whereas outlier data values in the noise perturbed data may be likewise modified to further ensure privacy.
    Type: Grant
    Filed: January 6, 2014
    Date of Patent: August 13, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Yaron Rachlin, Katharina Probst, Rayid Ghani
  • Patent number: 10355941
    Abstract: A system maintains, generates, and manages infrastructure layouts. The infrastructure layouts include structural relationships for the handling of received sensor data. The infrastructure layouts may be traversed to determine datastore options for the sensor data and contextual information that may be used to enrich the received sensor data.
    Type: Grant
    Filed: May 15, 2018
    Date of Patent: July 16, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Teresa Sheausan Tung, Karthik Gomadam, Qing Xie
  • Patent number: 10346774
    Abstract: This disclosure generally relates to devices, systems, and computer-implemented methods for simulating one or more inventories in a distribution network. Specifically, methods are described that comprise the operations of receiving inventory data for one or more inventories to be simulated, wherein the inventory data includes lead time data and demand data; determining, based on the inventory data, probability distributions for each of lead time and demand for the one or more inventories to be simulated; determining a lead time demand probability distribution of the one or more inventories to be simulated based on the determined probability distributions for the lead time and the demand; determining a predictive state of the one or more inventories to be simulated based on the lead time demand probability distribution; and outputting one or more evaluation parameters associated with the predictive state of the one or more inventories to be simulated.
    Type: Grant
    Filed: August 25, 2015
    Date of Patent: July 9, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Yair Martinez, Javier Subira Escrig, Dario Romare, Jaime Lagunas, Robert Gimeno, Ghanshyam Devnani, Rajesh Singh
  • Patent number: 10339555
    Abstract: A system is configured to determine a conversion rate associated with a loyalty program offered by a merchant. The conversion rate may specify a monetary value allotted to a loyalty point in the loyalty program. The conversion rate, associated with the loyalty program, may change over time. The conversion rate may be determined without user input specifying the conversion rate. The system is configured to receive an instruction to lock the conversion rate for a period of time; lock the conversion rate as a locked conversion rate for the period of time based on the instruction; and permit the locked conversion rate to be used to apply a discount to a purchase during the period of time. The locked conversion rate at a time of the purchase may be different from the conversion rate offered by the loyalty program at the time of the purchase.
    Type: Grant
    Filed: February 5, 2015
    Date of Patent: July 2, 2019
    Assignee: Accenture Global Services Limited
    Inventor: Puneet Kumar Goel
  • Patent number: 10332109
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for reconciliation data.
    Type: Grant
    Filed: October 26, 2015
    Date of Patent: June 25, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Prakash Ghatage, Naveen Kumar Thangaraj, Sebastian Fernandes, Sanjay Podder
  • Patent number: 10326729
    Abstract: An intelligent social feed generator system leverages existing social platforms to generate context specific social feeds having enhanced messages that facilitate context specific user actions. The system implements technical features that analyze messages on existing social platforms to determine a message context and identify responsive user actions. The system generates enhanced messages allowing the user to take such action. The system also dynamically generates an enhanced social feed based on a particular usage context, where the social feed is formed of messages that match the usage context.
    Type: Grant
    Filed: December 2, 2015
    Date of Patent: June 18, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Gurdeep Singh, Alex Kass, Upendra Chintala, Veenu Arora
  • Patent number: 10318993
    Abstract: A platform for providing real-time promotions determines a customer interested in a product or service. The platform identifies customer information associated with the customer, as well as a set of products of interest to the customer. The platform identifies a supplier or advertiser associated with each of the products and receives promotion bids from one or more of the suppliers or advertisers. The platform generates a score for each of the received promotion bids, selects at least one of the promotion bids for transmission to the mobile device, and transmits the selected at least one promotion bids to the mobile device. The platform tracks customer behavior associated with the at least one promotion bids and provides the tracked behavior information back to the suppliers or advertisers.
    Type: Grant
    Filed: May 30, 2014
    Date of Patent: June 11, 2019
    Assignee: Accenture Global Services Limited
    Inventors: Marjan Baghaie, Kelly L. Dempski