Abstract: A method is described that determines that a replacement node device has been connected to a mesh network, the replacement node device corresponding to an original node that has been removed from the mesh network. In response to determining that the replacement node device has been connected to the mesh network, network topology data is accessed that specifies one or more data routing configurations that are each associated with a node device included in the mesh network. From among the one or more data routing configurations specified by the network topology data, a particular data routing configuration is identified that is associated with the original node device that has been removed from the mesh network. Data that specifies the particular data routing configuration that is associated with the original node device that has been removed from the mesh network is provided to the replacement node device.

Abstract: Techniques are described for presenting events detected by a monitoring system. A system receives a selection of a particular time period, identifies security events detected by a monitoring system during the selected time period, and classifies a subset of the identified security events as abnormal events. The system further generates a density of the identified security events over the selected time period, generates a density of the subset of the identified security events classified as abnormal events, and identifies monitoring system data associated with the selected time period. The system additionally generates a graphical representation of the density of the identified security events, the density of the subset of the identified security events classified as abnormal events, and the identified monitoring system data, and provides the graphical representation for display.

Abstract: Techniques are described for handling duress input. For example, techniques are described for handling duress input provided to a mobile application that controls a monitoring system located at a fixed property.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device are disclosed for generating a map for use in safely navigating hazards detected at a property. One method may include actions of receiving a request for a safe path to a property occupant that is located inside the property, obtaining a floor plan of the property, obtaining real-time sensor data generated by one or more sensors installed at the property that includes (i) sensor data indicative of a hazard at the property and (ii) a current location of the property occupant, generating a map of the property based on (i) the obtained real-time sensor data and (ii) the obtained floor plan, determining a safe path between an exit of the property and the current location of the property occupant, and providing, for output on a user device, the map of the property that visually indicates the safe path.

Abstract: Techniques are described for enabling a service administrator to respond to a detected doorbell press at a property when an authorized user is unavailable to respond. In some implementations, a determination that a doorbell press has been detected at a property is made. Video data collected by a doorbell device of the property is obtained in response to determining that the doorbell press has been detected at the property. Sensor data collected by one or more sensors of a monitoring system located within the property is obtained in response to determining that the doorbell press has been detected at the property. A present security risk for the property is determined based at least on the obtained sensor data and the obtained video data. A communication session between the doorbell device and a server system associated with the monitoring system of the property is established in response to determining the present security risk for the property.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device, for triggering an alarm during a sensor jamming attack. In one aspect, a monitoring system sensor unit is disclosed that includes a sensor, a communication unit configured to communicate with a monitoring system using a range of frequencies, and a jamming detection unit. The jamming detection unit may include a processor and a computer storage media storing instructions that, when executed by the processor, cause the processor to perform operations. The operations include detecting a sensor jamming event, selecting a different form of communication other than the range of radio frequencies for the communication unit to communicate with the monitoring system, and providing, to the communication unit, an instruction to communicate with the monitoring system using the form of communication, wherein the communication unit may communicate, to the monitoring system using the form of communication, the sensor data.

Abstract: Methods, systems, and apparatus, including computer programs encoded on storage devices, for monitoring, security, and surveillance of a property. In one aspect, a system includes a virtual reality headset, a plurality of cameras, a plurality of sensors that includes a first sensor, a control unit, wherein the control unit includes a network interface, a processor, a storage device that includes instructions to perform operations that comprise receiving data from the first sensor that is indicative of an alarm event, determining a location of the first sensor, identifying a set of one or more cameras from the plurality of cameras that are associated with the first sensor, selecting a particular camera from the identified set of one or more cameras; and transmitting one or more instructions to the particular camera that command the particular camera to stream a live video feed to a user interface of the virtual reality headset.

Abstract: A method includes, receiving, by a monitoring server, weather data that corresponds to at least one weather condition at a location where a monitoring system monitors an item that is located at an outdoor location of a property and that includes a motion beacon, based on the received weather data, determining a motion tolerance for determining whether a force other than weather likely caused movement of the item, receiving, from the motion beacon, motion data that indicates motion of the item, comparing the motion data to the motion tolerance, based on comparing the motion data to the motion tolerance, determining whether to generate a monitoring system event indicating that a force other than weather likely caused the movement of the item, and performing the monitoring system event indicating that a force other than weather likely caused the movement of the item.

Abstract: A computer implemented method includes receiving one or more user set preferences for detecting a hub alarm condition and one or more actions to perform in response to detecting a hub alarm condition, receiving, from the output of the security panel, data indicating that a traditional alarm condition occurred, based on receiving data indicating a traditional alarm condition occurred at the monitored property, receiving sensor data from at least one wireless sensor in a vicinity of a hardwired sensor associated with the traditional alarm condition, determining, based on the sensor data received from at least one wireless sensor in a vicinity of the hardwired sensor associated the traditional alarm condition, that the sensor data satisfies a condition, and in response to determining that the sensor data satisfies a condition, performing an action.

Abstract: A method includes generating motion data that reflects movement of the tracking device, comparing the motion data to a motion threshold, determining that the motion data satisfies the motion threshold, based on determining that the motion data satisfies a motion threshold, activating the communication device, receiving, by the monitoring system and from the tracking device, the motion data, based on the motion data, determining, by the monitor system, that the tracking device is outside of a threshold distance of a property monitored by the monitoring system, based on determining that the tracking device is outside of the threshold distance of the property, providing, for output by the monitoring system and to the tracking device, an instruction to transmit location data at a particular frequency, and based on the location data, providing, for output by the monitoring system, data indicating a location of the tracking device.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device, for beep detection and interpretation is disclosed. In one aspect, a monitoring system is disclosed that includes a processor and a storage device storing instructions that, when executed by the processor, causes the processor to perform operations. The operations may include obtaining sound data of audio sounds detected by a microphone that is located at the property, determining whether the sound data includes data representing one or more audio tones generated by a device, based on determining that the obtained sound data includes one or more audio tones generated by a device, generating an audio fingerprint of the sound data, determining, using the generated audio fingerprint, a state of the device that generated the one or more audio tones, and performing an operation based on the state of the device that generated the one or more audio tones.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device, for parking a vehicle in a camera's field of view. The method may include actions of determining that a vehicle is parked within a predetermined distance of a property, obtaining data from a monitoring system component, determining, based on the obtained data, that the vehicle is not parked within a field of view of a camera, determining that (i) the vehicle should be parked within a field of view of the camera and (ii) that an image captured by the camera should include a representation of the vehicle, and performing an operation to instigate movement of the vehicle to a different location that is (i) within a field of view of a camera and (ii) where an image captured by the camera includes a representation of the vehicle.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device, for enabling drone activity in a property monitored by a property monitoring system without triggering a false alarm. In one aspect, the method includes actions of obtaining a location of the drone, identifying a first sensor installed at the property that is within a predetermined distance of the drone, detecting first sensor data generated by the first sensor that is within a predetermined distance of the drone, wherein the first sensor data includes data that is indicative of an event, determining whether a second sensor that is mounted to the drone is generating second sensor data that corroborates the event indicated by the first sensor data, and disregarding, by the property monitoring system, the first sensor data in determining whether to trigger an alarm.

Abstract: Techniques are described for using information from a knob sensor of an appliance in a property monitoring system. In some implementations, a monitoring system may be configured to receive sensor information from a knob, receive monitoring device information from a monitoring device and, based on the sensor information from the knob, identify a knob event. The monitoring system may integrate the knob event with the monitoring device information and analyze the integrated knob event and monitoring device information against one or more rules related to usage of the appliance in view of the state of the property. Based on analyzing the integrated knob event and monitoring device information, the monitoring system may determine whether to perform an action, such as notifying a user or activating an appliance.

Abstract: Methods, systems, and apparatus, including computer programs encoded on storage devices, for drone-augmented emergency response services. In one aspect, a monitoring system, comprising: a plurality of monitoring control units, and a monitoring application server, wherein the monitoring application server includes a network interface, one or more processors, and one or more storage devices that include instructions to perform operations. The operations include receiving an emergency event notification from a first monitoring control unit of the plurality of monitoring control units, determining a type of emergency event, and a location associated with the emergency event notification, identifying one or more drones that can be deployed to the location associated with the emergency event, and transmitting an instruction to a monitoring station server associated with a drone base station to deploy the one or more identified drones to the location associated with the emergency event.

Abstract: A monitoring system that is configured to monitor a property is disclosed. In one aspect, the monitoring system includes one or more sensors that are located throughout the property and that are configured to generate sensor data. The monitoring system further includes a drone that is configured to move throughout the property and generate additional sensor data. The monitoring system further includes a drone dock that is configured to receive the drone, wherein the drone is configured to continue generating the additional sensor data while the drone dock is receiving the drone. The monitoring system further includes a monitor control unit that is configured to receive the sensor data and the additional sensor data, analyze the sensor data and the additional sensor data, determine a status of the property, and provide, for output, data indicating the status of the property.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for energy reduction are disclosed. In one aspect, a method includes the actions of receiving data from a thermostat, an HVAC system, and one or more temperature sensors associated with a property. The actions further include generating an HVAC performance model based on the received data from the thermostat, the HVAC system, and the one or more temperature sensors associated with the property. The actions further include receiving user data indicating user presence and user preferences. The actions further include identifying an energy penalty score. The actions further include receiving weather data. The actions further include creating an energy routine based on the HVAC performance model, the user data, the identified energy penalty score, and the received weather data. The actions further include transmitting an instruction including the energy routine to one or more devices.

Abstract: A method includes generating, by a camera of a monitoring system that is configured to monitor a property, first image data at a first time, analyzing the first image data, determining that the first image data includes a first object that likely corresponds to a person, generating, second image data at a second, later time, analyzing the second image data, determining that the second image includes a second object that likely corresponds to a person, comparing the first object that likely corresponds to a person to the second object that likely corresponds to a person, based on comparing the first object that likely corresponds to a person to the second object that likely corresponds to a person and based on a difference between the first time and the second, later time, determining that a person is likely moving towards the camera, and performing a monitoring system action.

Abstract: Techniques are described for provisioning Wi-Fi network connectivity for a wireless device without requiring a user to provide network credentials to allow the wireless device to establish a network connection. In some implementations, a method is performed by a computing device to provision a wireless network connection. A MAC address associated with a property is obtained. A temporary network credential for the wireless device is determined based on the MAC Address of the wireless device. The temporary network credential permits the wireless device to connect to a temporary network. The temporary network credential for the wireless device is available over the temporary network. A determination that the wireless device has connected to the temporary network using the temporary network credential for the wireless device is made. An instruction is transmitted to the wireless device over the temporary network in response to the determination.

Abstract: Techniques are described to improve the robustness of communication of critical life safety data when broadband networks are used as uphaul networks. Monitoring systems are examples of critical monitoring appliances, but the techniques described throughout this disclosure may be applied to any type of critical monitoring appliances, such as life-support devices, fire detectors, smoke detectors, and the like.