Patents Assigned to American Express Travel Related Services
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Publication number: 20170039555Abstract: Customer online data is collected via script on customer computers and is communicated to a server hosted by an organization, such as a card issuer. The customer online data communicated to the server is non-personally identifiable information (non-PII). In turn, the server aggregates the non-PII customer online data from the set of participating merchants. The server associates the received non-PII customer online data with non-PII demographic data. Other non-PII transaction data, such as previous transactions processed at a card issuer, also can be associated with the non-PII customer online data and non-PII demographic data. These associations are, in turn, used to create reports and to provide services to help merchants or other requesting organizations develop online strategies to drive click thru and conversion rates.Type: ApplicationFiled: October 19, 2016Publication date: February 9, 2017Applicant: American Express Travel Related Services Company, Inc.Inventors: Wendy Silver Rosner, James R. Shelby, Jackie S. Yong, Jean Bowman
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Publication number: 20170039257Abstract: This disclosure relates to improving the efficiency and quality of real-time extracting, transforming, and/or loading data using customer information control system (CICS) interval control element (ICE) chain processing.Type: ApplicationFiled: October 20, 2016Publication date: February 9, 2017Applicant: American Express Travel Related Services Company, Inc.Inventor: Krishna K. Lingamneni
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Patent number: 9558505Abstract: A system and method provide rewards or loyalty incentives to card member customers. The system includes an enrolled card member customer database, an enrolled merchant database, a participating merchant offer database and a registered card processor. The enrolled card member customer database includes transaction accounts of card member customers enrolled in a loyalty incentive program. The enrolled merchant database includes a list of merchants participating in the loyalty incentive program. The participating merchant offer database includes loyalty incentive offers from participating merchants. The registered card processor receives a record for charge for a purchase made with an enrolled merchant by an enrolled card member customer and uses the record of charge to determine whether the purchase qualifies for a rebate credit in accordance with a discount offer from the enrolled merchant.Type: GrantFiled: August 16, 2010Date of Patent: January 31, 2017Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: David Wolf, Sripriya V. Tiku, Scott M. Roen, Jennifer M. Russo
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Publication number: 20170024716Abstract: A dynamic banner may be displayed in a merchant check out page sourced from a merchant server that may be customized to a particular user and/or merchant. The dynamic banner may be provided by a transaction account provider server and may invite the user to select an offer. In response to the user's interaction with the offer, the characteristics of the merchant check out page may be changed, for example, a product may be discounted, and/or a new transaction account may be issued to the user by the transaction account provider server and used to complete the checkout process via cross document messaging and cross domain scripting. In this manner, the merchant server and the transaction account provider server may interact with a user within a single web page.Type: ApplicationFiled: November 13, 2015Publication date: January 26, 2017Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: MICHAEL JIAM, VISHAL MATHUR, KESHAV ASWATHNARAYANA NARSIPUR
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Patent number: 9552604Abstract: A method for generating a customized travel itinerary is disclosed. The method may comprise associating an individual with a travel sign based upon the results of a travel quiz; associating the individual with a travel location based upon the travel sign and a travel date; and associating the individual with an activity item based upon the travel sign. The method may additionally comprise receiving, by a mobile communication device, a travel itinerary comprising a plurality of travel locations; displaying, by the mobile communication device, a first travel location from the plurality of travel locations prior to a scheduled departure time for the first travel location; and displaying, by the mobile communication device, a second travel location from the plurality of travel locations prior to a scheduled departure time for the second travel location.Type: GrantFiled: February 15, 2011Date of Patent: January 24, 2017Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Ellen Bettridge, Brian Brendell, I-Hsin Chuang, Jennifer L. LaFiura, Sheyla Reano, Patricia Shores, Ryan Patrick Moreno
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Publication number: 20170017678Abstract: The process includes receiving a data set comprising a plurality of rows and a plurality of columns, and applying a first rule based decisioning to the data set to generate a first layer of metadata that comprises at least one of a key, a type indicator, a categorical indicator, and/or a continuous indicator. The first layer of metadata may be descriptive of the data set. The processor may further apply a second rule based decisioning to the first layer to generate a second layer that includes at least one of the key, the type indicator, the categorical indicator, or the continuous indicator. The second layer may be descriptive of the first layer. The process may also include generating an output file from at least one of the first layer or the second layer.Type: ApplicationFiled: July 14, 2015Publication date: January 19, 2017Applicant: American Express Travel Related Services Company, Inc.Inventors: Vineet Agrwal, Ravi Arasan, Atul R. Dalmia, Pratiksha M. Jogani, Kunal C. Joshi, Ravi Kaushik, Himanshu Prabhakar, Kandarp Srivastava
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Publication number: 20170011321Abstract: The present disclosure improves upon existing systems and methods by providing a tool for managing processing resources. For instance, the presently described tool may be used to time replacement, plan for uplifts, budget for uplifts/decommissioning of hardware, and/or maintain a plurality of servers. This tool may lead to increased satisfaction, uptime, and a reduction of unexpected costs. The system may include initiating collection of variables to compile a prioritized list of servers, executing, a calculation application for determining a prioritized list of servers' end of life targets based on both technical and business parameters based on the entered variables, and prioritizing uplifts of the servers based on the technical and the business parameters.Type: ApplicationFiled: September 26, 2016Publication date: January 12, 2017Applicant: American Express Travel Related Services Company, Inc.Inventors: SHARON GAIL BARNES, KERRY A. MARISA, STEVEN WAYNE MINGL, KEVIN R. MURPHY, HARISH R. NAIK
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Publication number: 20170011458Abstract: Improved systems and methods are provided for identifying financial relationships. In particular, financial relationships may be identified by associating tradelines with one or more people who sign or co-sign on the tradeline. In various embodiments a method is provided comprising, receiving, at a computer-based system for credit data analysis comprising a processor and a tangible, non-transitory memory, credit reporting data relating to a tradeline, parsing, by the computer-based system, the credit reporting data to yield primary debtor data and secondary debtor data, and linking, by the computer-based system, the tradeline with the primary debtor data and the secondary debtor data.Type: ApplicationFiled: September 26, 2016Publication date: January 12, 2017Applicant: American Express Travel Related Services Company, Inc.Inventors: Kathleen Haggerty, VENKAT VARADACHARY
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Patent number: 9542690Abstract: The systems and methods of the disclosure allow user from various countries to take advantage of offers when they are traveling internationally. Once the purchase associated with the offer is made, the transaction information may be processed by the system, such that, the credit and debit associated with the purchase are transmitted to the transaction account and the merchant. The transaction information may be further processed to determine whether the particular transaction is eligible for a reward. Where the transaction is eligible for a reward, the credit and debit associated with reward are transmitted to the transaction account and the sponsoring entity. The reward may be provided in any suitable currency or in various currencies based on the parameters governing the reward offer.Type: GrantFiled: April 4, 2012Date of Patent: January 10, 2017Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Sripriya Tiku, Peter Tully, David Wolf
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Publication number: 20160379208Abstract: A system may receive a transaction request from a user device, and request an in-app cryptogram from a network software development kit (SDK) on the user device. The in-app cryptogram may include an unpredictable number, an application transaction counter (ATC), and a card verification result (CVR), and the ATC may be extracted from a limited use payment credential (LUPC). The system may transmit a token, a token expiry, and a token data block for an assessment by a payment network, with the token data block including the token, the token expiry, the ATC, and/or the in-app cryptogram. The system may further receive a request from the payment network to update the LUPC on the user device, and attest that the user device is secure in response to the request from the payment network to refresh the LUPC on the user device.Type: ApplicationFiled: November 9, 2015Publication date: December 29, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Manish K. Deliwala, Ajay B. Maddukuri, John G. McDonald, Keshav A. Narsipur
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Publication number: 20160381010Abstract: A system is configured for detecting a point of sale, receiving a personal identification number (PIN), generating a PIN based key using a message digest of the PIN, decrypting a data encryption key (DEK) using the PIN based key, and generating a DEK based dynamic key using the PIN based key. The system may also decrypt a session key using the DEK based dynamic key, generate a cryptogram from the session key, and send the cryptogram to the point of sale.Type: ApplicationFiled: December 4, 2015Publication date: December 29, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Naresh Bhandari, Manish K. Deliwala, Ajay B. Maddukuri, John G. McDonald, Curtis Watson
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Patent number: 9530143Abstract: Various systems and methods for measuring ad impression effectiveness are provided. A method is provided comprising selecting, by an ad impression processor, a target consumer for an ad impression, delivering the ad impression to the target consumer, determining, by the processor, a behavior of the target consumer after a time period elapses, wherein the determining comprises analyzing internal data relating to the target consumer.Type: GrantFiled: August 5, 2011Date of Patent: December 27, 2016Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Brian C. Bender, David S. Bonalle, Mehmet Dedeoglu, Patrick R. Lowery, Tamara F. Odinec, Rajendra R. Rane
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Publication number: 20160364721Abstract: A system may be configured to perform operations and/or steps comprising querying, by an issuer server, a network server for an alias associated with a transaction account. The issuer server may receive the alias from the network server. The issuer server may also send the alias to an issuer application. The operations may also comprise validating, by the issuer server, an account validation input entered into the issuer application. The issuer server may send an issuer signature criteria that indicate whether the account validation input is valid. The issuer application may add an alias associated with the account to a digital wallet.Type: ApplicationFiled: December 18, 2015Publication date: December 15, 2016Applicant: American Express Travel Related Services Co., Inc.Inventors: Manish K. Deliwala, Rajesh K. Namboodiri, Keshav A. Narsipur, Huei Ong, Santhosh R. Rao
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Patent number: 9519802Abstract: The present disclosure includes a method comprising encrypting sensitive data, generating a token comprising a data identifier, tokenizing the encrypted sensitive data, and/or storing the encrypted sensitive data in association with the token to a token vault. Tokenizing may comprise mapping the encrypted sensitive data to the token. The method may further comprise storing the token to a cloud application, wherein the cloud application comprises a software application that functions within a cloud computing environment.Type: GrantFiled: May 7, 2014Date of Patent: December 13, 2016Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventor: Siddhartha Dutta
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Publication number: 20160357300Abstract: A system for accessing a system with a touch sensitive interface is provided. The system may be configured for determining a first location and first touch pressure of the first input, determining a second location and a second touch pressure of the second input, and a first time between the first input and the second input. The system may also comprise determining a third location and a third touch pressure of the third input, and a second time between the second input and the third input. The system may further comprise determining a total time for the inputs and comparing the inputs to a unique touch pattern.Type: ApplicationFiled: June 8, 2015Publication date: December 8, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: David Baldie, Elton Kent
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Patent number: 9514483Abstract: A system is disclosed for allowing a merchant to create offers for distribution via multiple distribution channels. The distribution channels may include social media networks and location based services. The method may include receiving offer parameters for generating the offer, generating offer data based on the offer parameters and merchant transaction data, and determining data subsets of the offer data for distribution through multiple electronic distribution channels. The systems and methods may include associating a transaction account of the account holder with the offer, monitoring a transaction of the transaction account, comparing with a criterion governing the offer, and generating a report for the merchant. The report may include various metrics of the offer, such as return on investment, tracking information on the number of repeat customers and new customers during an offer period, and may occur approximately real-time with the transaction.Type: GrantFiled: June 25, 2013Date of Patent: December 6, 2016Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Mara K. Chomsky, David M. Greenspan, Randi Schochet, Elizabeth K. Vakil
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Patent number: 9514468Abstract: The present disclosure includes a system, method, and article of manufacture for aggregating a consumer profile, identifying tailored content (e.g., in response to a trigger event and/or based upon a consumer profile), and/or tailoring a digital destination. For example, the systems may receive direct data indicating an interest in receiving specific content, aggregate that data into a consumer profile, compare the consumer profile to content, and/or identify tailored content based upon the comparison. Further, the systems may communicate the tailored content to a web client associated with a consumer, receive a transaction request from a web client, and/or receive bids associated with tailored content. In addition, these systems may prioritize tailored content comprising a plurality of tailored offers and/or forecast a budget for an upcoming experience.Type: GrantFiled: June 5, 2012Date of Patent: December 6, 2016Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Robert E. Morgan, Hitesh K. Seth
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Patent number: 9514484Abstract: A system is disclosed for allowing a merchant to create offers for distribution via multiple distribution channels. The distribution channels may include social media networks and location based services. The method may include receiving offer parameters for generating the offer, generating offer data based on the offer parameters and merchant transaction data, and determining data subsets of the offer data for distribution through multiple electronic distribution channels. The systems and methods may include associating a transaction account of the account holder with the offer, monitoring a transaction of the transaction account, comparing with a criterion governing the offer, and generating a report for the merchant. The report may include various metrics of the offer, such as return on investment, tracking information on the number of repeat customers and new customers during an offer period, and may occur approximately real-time with the transaction.Type: GrantFiled: June 25, 2013Date of Patent: December 6, 2016Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Mara K. Chomsky, David M. Greenspan, Randi Schochet, Elizabeth K. Vakil
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Patent number: 9514453Abstract: A secure mobile financial transaction is provided by receiving, over a communication network, a list of protection mechanisms available for implementation by an external terminal. Security-related data is received from one or more sensors and an attack signature is computed based on the security-related data. An appropriate security policy is selected from multiple security policies stored in a database based on the list of protection mechanisms and the attack signature. A secure communication session is established between the external terminal and an internal network component according to the selected security policy. A data message associated with a mobile financial transaction is communicated over the communication network during the communication session.Type: GrantFiled: February 7, 2014Date of Patent: December 6, 2016Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventor: Samuel A. Bailey, Jr.
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Patent number: 9501788Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.Type: GrantFiled: March 30, 2016Date of Patent: November 22, 2016Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventor: Troy P. Williams