Patents Assigned to American Express Travel Related Services
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Publication number: 20160239879Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.Type: ApplicationFiled: April 26, 2016Publication date: August 18, 2016Applicant: American Express Travel Related Services Company, Inc.Inventor: Troy P. Williams
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Publication number: 20160232566Abstract: A method is provided comprising aggregating, at a first node, transactional data and a transaction identification code associated with a consumer and a transaction, and historical transactional data associated with the consumer to form a transactional profile. The method further comprises calculating, at the first node, a characteristic of the consumer based upon the transactional profile, and determining, at the first node, a business strategy for dealing with the consumer based upon the characteristic.Type: ApplicationFiled: April 14, 2016Publication date: August 11, 2016Applicant: American Express Travel Related Services Company, Inc.Inventor: David Bonalle
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Publication number: 20160232438Abstract: A transaction card includes a card body that may comprise a ceramic material, the card body including a primary surface and a secondary surface, a laser marked feature disposed on the card body and a laser etched feature disposed on the card body. A method of making a transaction card may comprise forming a ceramic material slurry comprising a ceramic material and a binder, forming a green body from the ceramic material slurry, firing the green body at a firing temperature to create a fired ceramic body, grinding the fired ceramic body into a card body, and polishing a primary surface of the card body.Type: ApplicationFiled: January 22, 2016Publication date: August 11, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Troy Patrick Williams, Peter Bates
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Publication number: 20160229081Abstract: A transaction card includes a card body that may comprise a ceramic material, the card body including a primary surface and a secondary surface, a laser marked feature disposed on the card body and a laser etched feature disposed on the card body. A method of making a transaction card may comprise forming a ceramic material slurry comprising a ceramic material and a binder, forming a green body from the ceramic material slurry, firing the green body at a firing temperature to create a fired ceramic body, grinding the fired ceramic body into a card body, and polishing a primary surface of the card body.Type: ApplicationFiled: March 15, 2016Publication date: August 11, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: TROY PATRICK WILLIAMS, PETER BATES
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Patent number: 9412102Abstract: A system and method provide rewards or loyalty incentives to card member customers. The system includes an enrolled card member customer database, an enrolled merchant database, a participating merchant offer database and a registered card processor. The enrolled card member customer database includes transaction accounts of card member customers enrolled in a loyalty incentive program. If the purchase qualifies for a rebate credit, the registered card processor provides the rebate credit to an account of the enrolled card member customer. The registered card processor also provides for electronic notification of rewards offers or credit to prepaid cards, in response to purchases conforming to a specific set of merchant criteria. The system provides a coupon-less way for merchants to provide incentive discounts and/or credits to enrolled customers, along with notifying customers of other available incentive offers.Type: GrantFiled: August 23, 2012Date of Patent: August 9, 2016Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: David Wolf, Sripriya V. Tiku, Scott M. Roen, Jennifer M. Russo
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Publication number: 20160217459Abstract: During token and PAN provisioning, instead of just having one token per one PAN for a single use case (PAN), between 1 and N tokens per a single PAN are provisioned. During provisioning a decision engine will supply additional details that are applied to each token. This additional information is stored in a token virtual vault that houses the mapping between PAN and token. Then, during a transaction, the decision engine chooses which token to give to the merchant to process business as usual. When the token comes into the network, additional information associated with that individual token may be identified. This information may be conveyed to a transaction account Issuer in substantially real time on and/or appended to the transactional message.Type: ApplicationFiled: January 28, 2015Publication date: July 28, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Stephen E. Lindner, Brett A. Mcleod, Alois T. Stock
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Publication number: 20160210295Abstract: A method of ranking a plurality of regulated data sources and a plurality of non-regulated data sources for a data field is provided. The method evaluates consistency and assigns a ranking for a regulated data source based upon records having identical values and records having non-identical values for the data field in the regulated data source compared to other regulated data sources under analysis. The method further evaluates consistency and assigns a ranking for a non-regulated data source based upon records having identical values compared to other non-regulated data sources under analysis.Type: ApplicationFiled: March 29, 2016Publication date: July 21, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Young Choon Lee, Oliver Winslow Selwyn
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Publication number: 20160210676Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.Type: ApplicationFiled: March 30, 2016Publication date: July 21, 2016Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventor: TROY P. WILLIAMS
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Publication number: 20160210652Abstract: A system and method for distributing a transaction instrument is disclosed. The method may include receiving rebate parameters from a merchant; associating the rebate parameters with a transaction instrument; distributing the transaction instrument to a merchant; and activating and/or loading the transaction instrument in response to a request from the merchant thus enabling the use of the transaction instrument. The transaction instrument may be, for example, an open rebate card. The distribution of the transaction instrument may also include sending a message, in substantially real time, causing the pre-paid transaction instrument to be funded but not activated until later through an interactive voice response system, for example. In one example, an associated transaction account may be funded and activated at the time that the merchant requests activation. Furthermore, an issuer system may be suitably configured to leverage existing Travelers Cheque infrastructure for inventory and related processes.Type: ApplicationFiled: July 13, 2009Publication date: July 21, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Edward J. Boyle, Gennye H. Feldman-Krasner, Thea S. McDevitt, Lorenzo E. Tibbitts, Angela Williams, Jennifer L. Wybraniec
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Patent number: 9384485Abstract: Systems and methods for rapidly provisioning functionality to one or more mobile communication devices are disclosed. The method may comprise generating, prior to a request for the functionality, a globally unique identifier (“GUID”) encryption key, wherein the GUID comprises a unique identifier that may be associated with a transaction account customer, generating a value associated with the GUID, deriving, based on the value, a plurality of base encryption keys associated with the value, creating, a perso-script, wherein the perso-script comprises a file associated with data associated with a customer, and/or creating a proto-script, wherein the proto-script comprises the perso-script prepended by a script to rotate the plurality of base encryption keys.Type: GrantFiled: February 10, 2014Date of Patent: July 5, 2016Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventor: John G. McDonald
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Patent number: 9378375Abstract: An adaptable network security system includes trust mediator agents that are coupled to each network component. Trust mediator agents continuously detect changes in the security characteristics of the network and communicate the detected security characteristics to a trust mediator. Based on the security characteristics received from the trust mediator agents, the trust mediator adjusts security safeguards to maintain an acceptable level of security. Trust mediator also uses predetermined rules in determining whether to adjust security safeguards. Despite inevitable changes in security characteristics, an acceptable level of security and efficient network operation are achieved without subjecting users of the network to over burdensome security safeguards.Type: GrantFiled: April 14, 2014Date of Patent: June 28, 2016Assignee: American Express Travel Related Services Company, Inc.Inventor: Samuel A. Bailey, Jr.
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Publication number: 20160180387Abstract: The present disclosure includes a system, method, and article of manufacture for measuring the effectiveness of an advertisement. In various embodiments, the system may compare exposed data indicating that a first customer was exposed to a targeted advertisement to a first spending activity associated with the first customer. The system may further compare unexposed data indicating that a second customer was exposed to a neutral advertisement to a second spending activity associated with the second customer. Further still, the system may, in various embodiments, generate a spend report based on the comparing the exposed data to the first spending activity and the comparing the unexposed data to the second spending activity.Type: ApplicationFiled: February 29, 2016Publication date: June 23, 2016Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: DAVID S. BONALLE, BRIAN C. BENDER, Mehmet E. Dedeoglu, Rajendra R. Rane, Tamara F. Odine, Patrick R. Lowery
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Publication number: 20160180443Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.Type: ApplicationFiled: February 29, 2016Publication date: June 23, 2016Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventor: TROY P. WILLIAMS
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Publication number: 20160179506Abstract: The present disclosure relates to a tool for increasing efficiency of development and upskilling of developers of software. The system may be configured to identify minimum skills for development of a software tool, identify elements of the software tool to be provided, establish a maximum timeline for completion of the elements of the software tool, based on the elements identified, and determine a proficiency status level appropriate to complete the development of the software tool based on both the identified skills and the elements.Type: ApplicationFiled: February 29, 2016Publication date: June 23, 2016Applicant: American Express Travel Related Services Company, Inc.Inventor: ELIZABETH HERBERT
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Publication number: 20160182912Abstract: The system may capture an image comprising an original image size. The system may further determine an optimal size for the image based on a connection bandwidth and/or connection latency. The system may also compress the image to reduce an image size locally until the image size is less than or equal to the optimal size, before transmitting the image with the optimal size to the receiver while controlling latency in image transmission.Type: ApplicationFiled: February 29, 2016Publication date: June 23, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: HANS-JURGEN GREINER, Vasif M. Pasha, Kevin H. Ringger
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Publication number: 20160180456Abstract: A method is provided comprising receiving, at a first node, transactional data associated with a consumer (wherein the first node comprises a processor and a tangible, non-transitory memory), receiving, at the first node, a credit approval request associated with the consumer, wherein the credit approval request is associated with a proposed transaction, determining, by the first node, whether the transactional data conforms with the proposed transaction, and at least one of approving and denying the credit approval request in response to the determination.Type: ApplicationFiled: February 26, 2016Publication date: June 23, 2016Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: THOMAS G. HOCHSTATTER, JOHN LEONARD, CHRISTOPHER W. McKINZIE
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Publication number: 20160171482Abstract: Systems and methods may comprise RFID data acquisition technology which may be embedded in a fob or tag for use in completing financial transactions. This fob may a self-contained device which includes a transponder and which may be contained on any portable form factor. For instance, the tag may be housed in a wearable transaction instrument, such as an activity tracker. The tag is configured to be used in concert with an RFID reader device.Type: ApplicationFiled: February 19, 2015Publication date: June 16, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Jason E. Muncey, Keshav A. Narsipur, Sreenivasan B. Parameshwara, Manoj Krishnamma Thulaseedharan Pillai
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Publication number: 20160171487Abstract: Systems and methods may comprise RFID data acquisition technology which may be embedded in a fob or tag for use in completing financial transactions. This fob may a self-contained device which includes a transponder and which may be contained on any portable form factor. For instance, the tag may be housed in a wearable transaction instrument, such as an activity tracker. The tag is configured to be used in concert with an RFID reader device.Type: ApplicationFiled: February 19, 2015Publication date: June 16, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Manish K. Deliwala, Jason E. Muncey, Keshav A. Narsipur, Sreenivasan B. Parameshwara, Manoj Krishnamma Thulaseedharan Pillai, Anthony I. Prentice, Lisa C. Yokoyama
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Publication number: 20160171536Abstract: The system may receive an individual transaction record of a purchase at a merchant location. The individual transaction record may be collected at a point of sale. The individual transaction record may also include at least one of a first purchase time, a first purchase location, a first purchase amount, a first merchant category, or a first purchase item. The system may further predict a future purchase based on the individual transaction record and transmit an offer based on the future purchase.Type: ApplicationFiled: December 16, 2014Publication date: June 16, 2016Applicant: American Express Travel Related Services Company, Inc.Inventors: Pankaj Garg, Sachin Garg, Subhajit Sanyal
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Publication number: 20160162941Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.Type: ApplicationFiled: January 29, 2016Publication date: June 9, 2016Applicant: American Express Travel Related Services Company, Inc.Inventor: TROY P. WILLIAMS