Patents Assigned to Fiserv, Inc.
  • Publication number: 20140244485
    Abstract: Systems and methods that receive one or more images or one or more information elements associated with a payment instrument in the form of a payment request. The payment request may be processed to identify a debit mechanism and a debit card account to which a credit is to be made. A debit transaction may be generated based at least in part on the payment request. A credit transaction may be generated based at least in part on the payment request and the debit card account.
    Type: Application
    Filed: February 28, 2013
    Publication date: August 28, 2014
    Applicant: FISERV, INC.
    Inventors: David Michael Keenan, Carol Jackie Lucia Specogna, Kevin Gilbert
  • Publication number: 20140195398
    Abstract: Systems and methods can provide for customer value optimization. The customer value optimization can include analyzing certain transaction and/or non-transaction data of customers with one or more predictive models to determine predictive modeling scores, values, or indicators. These one or more predictive modeling scores, values, or indicators can be used with other transaction or non-transaction data of customers, either alone or with other derived values/calculations, to provide certain optimizations relating to relationship optimization.
    Type: Application
    Filed: March 10, 2014
    Publication date: July 10, 2014
    Applicant: FISERV, INC.
    Inventors: David T. Rose, Donald Henry Hopper, Jr., Hong Huang
  • Publication number: 20140188728
    Abstract: Systems, methods and computer-readable media for initiating, facilitating and/or performing financial transactions are disclosed. A request associated with a financial transaction may be received on behalf of a requestor. At least one financial account to be debited and at least one financial account to be credited in connection with the financial transaction may be identified based on information included or provided in association with the request. Respective payment networks that provide access to the financial accounts may be identified. One or more of the financial accounts may be accessible in real-time via a respective payment network. A respective debit or credit instruction may be transmitted to each of the identified payment networks to post a debit or credit to a corresponding financial account. Corresponding debit and/or credit status information may be received, and various status indications may be generated and transmitted, potentially for presentation to the requestor.
    Type: Application
    Filed: December 31, 2012
    Publication date: July 3, 2014
    Applicant: Fiserv, Inc.
    Inventors: Sanjeev Dheer, Michael Edward Martin, William Richard McMichael, JR., Mark T. Harris, Juan Carlos Miqueli, Brian Corey Sondergaard, David Michael Keenan, Mark Edward Bowman
  • Publication number: 20140188715
    Abstract: Systems and methods that receive one or more images and based at least in part on the received images identify information associated with a bill and information associated with a mode of payment and, based at least in part on the information associated with the bill and information associated with the mode of payment, effectuate a financial transaction.
    Type: Application
    Filed: December 31, 2012
    Publication date: July 3, 2014
    Applicant: FISERV, INC.
    Inventors: Todd Christopher Barlok, Michelle Mann Flint, Ashley Eigher Noto, Timothy Patrick Sheehan
  • Patent number: 8762194
    Abstract: Systems and methods for evaluating alternative financial products are provided. A first financial product offered by a financial institution may be identified, where one or more customers of the financial institution are eligible for migration from a second financial product to the first financial product. An attrition risk associated with migration of the one or more customers to the first financial product may be determined. If the attrition risk satisfies a threshold, then migration of the one or more customers to the first financial product may be directed. Otherwise, if the attrition risk fails to satisfy the threshold, then one or more characteristics associated with the first financial product may be modified.
    Type: Grant
    Filed: February 28, 2012
    Date of Patent: June 24, 2014
    Assignee: Fiserv, Inc.
    Inventors: David T. Rose, Donald Henry Hopper, Jr., Kejun Zhang
  • Patent number: 8756705
    Abstract: Systems and methods for personalized security management of online applications are provided. A determination may be made that a condition for constructing an increased authentication proposal for access to an online financial service is satisfied. The increased authentication proposal may be associated with (i) a user of the online financial service and (ii) a user request option associated with the online financial service. Based upon the determination that the condition is satisfied, the increased authentication proposal may be generated and transmitted for presentation to the user. An increased authentication proposal response may then be received, and the increased authentication proposal response may be processed in order to store, in association with the user and the user request option, (i) an indication of an increased authentication condition and (ii) an indication of an increased authentication mechanism.
    Type: Grant
    Filed: June 30, 2010
    Date of Patent: June 17, 2014
    Assignee: Fiserv, Inc.
    Inventors: Robert T. Homer, Mary Elizabeth Lawson, Donald Kenneth Hobday, Jr., Hans Daniel Dreyer
  • Patent number: 8744899
    Abstract: Systems and methods for migrating customers to alternative financial products are provided. A set of customers of a financial institution may be identified by a financial system that includes one or more computers. Each of the customers may be eligible for a migration from a first financial product to a second financial product. A pre-migration test may be conducted for a subset of the set of customers to determine an attrition risk associated with the migration of the set of customers to the second financial product. Based upon a determination that the attrition risk is acceptable, the migration of the set of customers from the first financial product to the second financial product may be directed.
    Type: Grant
    Filed: February 28, 2012
    Date of Patent: June 3, 2014
    Assignee: Fiserv, Inc.
    Inventors: David T. Rose, Donald Henry Hopper, Jr., Kejun Zhang
  • Publication number: 20140114851
    Abstract: Embodiments of the invention may provide systems and methods for processing a payment coupon image. In one embodiment, a method includes receiving an image representing a payment coupon from a payer, determining an identity of a biller associated with the payment coupon based at least in part on information displayed by the image, and extracting data from the image based at least in part on payment coupon metadata associated with the biller indicating a layout of the payment coupon. The method may further include performing at least one of: (a) processing a payment associated with the payment coupon to the biller based at least in part on the data extracted from the image; (b) adding the biller to a list of billers for a payer associated with the payment coupon; or (c) activating the biller as an electronic biller for the payer associated with the payment coupon.
    Type: Application
    Filed: December 31, 2013
    Publication date: April 24, 2014
    Applicant: Fiserv, Inc.
    Inventors: Mary Elizabeth Lawson, Joseph Carl Dickerson, Barbara Wilson Whiteside, Donald Kenneth Hobday, Hans Daniel Dreyer
  • Publication number: 20140108239
    Abstract: Systems, methods and computer-readable media for facilitating the presentation of content associated with a financial transaction are disclosed. The content may be identified by a requestor or a party to the financial transaction on whose behalf a request associated with the financial transaction is received. A content location identifier that identifies a location where the content is stored may be identified or generated and may be included in or otherwise provided in association with a debit or credit instruction. The content location identifier may be presented by a user interface associated with a financial institution in conjunction with other transaction information and may facilitate access to the content and presentation of the content to a user.
    Type: Application
    Filed: December 18, 2013
    Publication date: April 17, 2014
    Applicant: FISERV, INC.
    Inventors: Mark Edward Bowman, Mark T. Harris, Sherry Pleasant Lewter, John Alexander Kell
  • Publication number: 20140095392
    Abstract: Systems and methods for optimizations involving insufficient funds conditions are provided. An identification of a first account of a customer of a financial institution may be received by a financial system comprising one or more computers. The first account may be a deposit account at the financial institution. Interest income and non-interest income attributable to one or more of a plurality of accounts, including the first account, that the customer has with the financial institution may be analyzed by the financial system. Based at least in part on the analyzed interest income and non-interest income, a recommended next action associated with the first account may be determined by the financial system. The recommended next action may be associated with an actual or potential insufficient funds (NSF) condition associated with the first account.
    Type: Application
    Filed: December 9, 2013
    Publication date: April 3, 2014
    Applicant: FISERV, INC.
    Inventors: David T. Rose, Donald Henry Hopper, JR., Kejun Zhang
  • Patent number: 8688557
    Abstract: Systems and methods can provide for customer value optimization. The customer value optimization can include analyzing certain transaction and/or non-transaction data of customers with one or more predictive models to determine predictive modeling scores, values, or indicators. These one or more predictive modeling scores, values, or indicators can be used with other transaction or non-transaction data of customers, either alone or with other derived values/calculations, to provide certain optimizations relating to relationship optimization.
    Type: Grant
    Filed: September 29, 2010
    Date of Patent: April 1, 2014
    Assignee: Fiserv, Inc.
    Inventors: David T. Rose, Donald Henry Hopper, Jr., Hong Huang
  • Publication number: 20140067672
    Abstract: Systems, methods and computer-readable media for initiating, facilitating and/or performing financial transactions are disclosed. A request associated with a financial transaction may be received on behalf of a requestor. At least one financial account to be debited and at least one financial account to be credited in connection with the financial transaction may be identified based on information included or provided in association with the request. Respective payment networks that provide access to the financial accounts may be identified. One or more of the financial accounts may be accessible in real-time via a respective payment network. A respective debit or credit instruction may be transmitted to each of the identified payment networks to post a debit or credit to a corresponding financial account. Corresponding debit and/or credit status information may be received, and various status indications may be generated and transmitted, potentially for presentation to the requestor.
    Type: Application
    Filed: August 31, 2012
    Publication date: March 6, 2014
    Applicant: FISERV, INC.
    Inventors: Sanjeev Dheer, Michael Edward Martin, William Richard McMichael, JR., Mark T. Harris, Juan Carlos Miqueli, Brian Corey Sondergaard, David Michael Keenan, Mark Edward Bowman
  • Publication number: 20140067670
    Abstract: A request associated with a financial transaction may be received on behalf of a requestor. At least one financial account to be debited and at least one financial account to be credited in connection with the financial transaction may be identified based on information included or provided in association with the request. Respective payment networks that provide access to the financial accounts may be identified. One or more of the financial accounts may be accessible in real-time via a respective payment network. A respective debit or credit instruction may be transmitted to each of the identified payment networks to post a debit or credit to a corresponding financial account. Corresponding debit and/or credit status information may be received, and various status indications may be generated and transmitted, potentially for presentation to the requestor.
    Type: Application
    Filed: August 31, 2012
    Publication date: March 6, 2014
    Applicant: FISERV, INC.
    Inventors: Sanjeev Dheer, Michael Edward Martin, William Richard McMichael, JR., Mark T. Harris, Juan Carlos Miqueli, Brian Corey Sondergaard, David Michael Keenan, Mark Edward Bowman
  • Patent number: 8635155
    Abstract: Embodiments of the invention may provide systems and methods for processing a payment coupon image. In one embodiment, a method includes receiving an image representing a payment coupon from a payer, determining an identity of a biller associated with the payment coupon based at least in part on information displayed by the image, and extracting data from the image based at least in part on payment coupon metadata associated with the biller indicating a layout of the payment coupon. The method may further include performing at least one of: (a) processing a payment associated with the payment coupon to the biller based at least in part on the data extracted from the image; (b) adding the biller to a list of billers for a payer associated with the payment coupon; or (c) activating the biller as an electronic biller for the payer associated with the payment coupon.
    Type: Grant
    Filed: June 18, 2010
    Date of Patent: January 21, 2014
    Assignee: Fiserv, Inc.
    Inventors: Mary Elizabeth Lawson, Joseph Carl Dickerson, Barbara Wilson Whiteside, Donald Kenneth Hobday, Hans Daniel Dreyer
  • Patent number: 8635134
    Abstract: Systems and methods for optimizations involving insufficient funds conditions are provided. An identification of a first account of a customer of a financial institution may be received by a financial system comprising one or more computers. The first account may be a deposit account at the financial institution. Interest income and non-interest income attributable to one or more of a plurality of accounts, including the first account, that the customer has with the financial institution may be analyzed by the financial system. Based at least in part on the analyzed interest income and non-interest income, a recommended next action associated with the first account may be determined by the financial system. The recommended next action may be associated with an actual or potential insufficient funds (NSF) condition associated with the first account.
    Type: Grant
    Filed: September 7, 2011
    Date of Patent: January 21, 2014
    Assignee: Fiserv, Inc.
    Inventors: David T. Rose, Donald Henry Hopper, Jr., Kejun Zhang
  • Patent number: 8626659
    Abstract: Systems, methods and computer-readable media for facilitating the presentation of content associated with a financial transaction are disclosed. The content may be identified by a requestor or a party to the financial transaction on whose behalf a request associated with the financial transaction is received. A content location identifier that identifies a location where the content is stored may be identified or generated and may be included in or otherwise provided in association with a debit or credit instruction. The content location identifier may be presented by a user interface associated with a financial institution in conjunction with other transaction information and may facilitate access to the content and presentation of the content to a user.
    Type: Grant
    Filed: September 28, 2012
    Date of Patent: January 7, 2014
    Assignee: Fiserv, Inc.
    Inventors: Mark Edward Bowman, Mark T. Harris, Sherry Pleasant Lewter, John Alexander Kell
  • Patent number: 8543501
    Abstract: Embodiments of the invention may provide systems and methods for capturing and processing payment coupon information. In one embodiment, a method includes receiving an image representing a payment coupon from a payer and determining an identity of a biller associated with the payment coupon from the image. It may then be determined that no payment coupon metadata for obtaining one or more fields from the payment coupon is stored in association with the biller. The method may then include requesting a respective set of one or more field indicators representing at least an approximate size or an approximate location for one or more fields within the image. Upon receipt, the field indicators for the fields within the image are stored as the payment coupon metadata in association with the biller.
    Type: Grant
    Filed: June 18, 2010
    Date of Patent: September 24, 2013
    Assignee: Fiserv, Inc.
    Inventors: Mary Elizabeth Lawson, Joseph Carl Dickerson, Barbara Wilson Whiteside, Donald Kenneth Hobday, Hans Daniel Dreyer
  • Publication number: 20130226829
    Abstract: Systems and methods for migrating customers to alternative financial products are provided. A set of customers of a financial institution may be identified by a financial system that includes one or more computers. Each of the customers may be eligible for a migration from a first financial product to a second financial product. A pre-migration test may be conducted for a subset of the set of customers to determine an attrition risk associated with the migration of the set of customers to the second financial product. Based upon a determination that the attrition risk is acceptable, the migration of the set of customers from the first financial product to the second financial product may be directed.
    Type: Application
    Filed: February 28, 2012
    Publication date: August 29, 2013
    Applicant: FISERV, INC.
    Inventors: David T. Rose, Donald Henry Hopper, JR., Kejun Zhang
  • Publication number: 20130226828
    Abstract: Systems and methods for evaluating alternative financial products are provided. A first financial product offered by a financial institution may be identified, where one or more customers of the financial institution are eligible for migration from a second financial product to the first financial product. An attrition risk associated with migration of the one or more customers to the first financial product may be determined. If the attrition risk satisfies a threshold, then migration of the one or more customers to the first financial product may be directed. Otherwise, if the attrition risk fails to satisfy the threshold, then one or more characteristics associated with the first financial product may be modified.
    Type: Application
    Filed: February 28, 2012
    Publication date: August 29, 2013
    Applicant: FISERV, INC.
    Inventors: David T. Rose, Donald Henry Hopper, JR., Kejun Zhang
  • Publication number: 20130212013
    Abstract: Embodiments of the invention may provide systems and methods for determining estimated lead times based on delivery history information to a same or similar geographical area. According to one example embodiment, a method is provided. The method can include identifying a payee and determining that the payee is associated with a geographical area for mailpiece delivery. The method can further include identifying multiple delivery methods for mailpiece delivery to the geographical area, wherein each of delivery methods is associated with (a) a distribution center, (b) a delivery agent, and (c) an estimated lead time determined at least in part by analyzing the delivery history information associated with multiple mailpieces mailed from the respective distribution center to the geographical area via the respective delivery agent. The method can further include selecting one of the delivery methods for mailpiece delivery to the payee and associating the selected delivery method with the payee.
    Type: Application
    Filed: April 1, 2013
    Publication date: August 15, 2013
    Applicant: FISERV, INC.
    Inventor: FISERV, INC.