Abstract: Methods and apparatuses are described for determining customer service quality through digitized voice characteristic measurement and filtering. A voice analysis module captures a first digitized voice segment corresponding to speech submitted by a user of a remote device. The voice analysis module extracts a first set of voice features from the first voice segment, and determines an emotion level of the user based upon the first set of voice features. The voice analysis module captures a second digitized voice segment corresponding to speech submitted by the user. The voice analysis module extracts a second set of voice features from the second voice segment, and determines a change in the emotion level of the user by comparing the first set of voice features to the second set of voice features. The module normalizes the change in the emotion level of the user using emotion influence factors, and generates a service score.

Abstract: Methods and apparatuses are described for recommending digital content in a network environment. A web server determines a session context of a user associated with a remote device in which the user interacted with digital content objects. The web server identifies prior content interactions in which prior users interacted with digital content objects. The web server builds a recommendation feature vector from the session context and the prior content interactions. The web server trains a machine learning model using the generated recommendation feature vector to minimize a predicted rating. The web server selects target digital content objects that have a predicted rating of the user that is at a threshold. The web server provides indicia of the selected digital content objects to the remote device. The web server causes at least one of the selected target digital content objects to be transmitted from a content server to the remote device.

Abstract: Methods and apparatuses are described for automated script creation and source code generation for testing mobile devices. A server computing device generates a test script user interface for creating test scripts. The test script user interface comprises a first section for displaying a first plurality of test steps, a second section for displaying one or more properties of a programmatic method, a third section for displaying source code of the programmatic method, and a fourth section for displaying a screen representation of a mobile device application under test. The server computing device generates the first plurality of test steps in an ordered sequence, and automatically generates source code of the programmatic method for each of the first plurality of test steps. The server computing device creates a test script using the automatically-generated source code and executes the test script against a mobile device application on a mobile device.

Abstract: The SEASONAL PORTFOLIO CONSTRUCTION PLATFORM APPARATUSES, METHODS AND SYSTEMS (“SPC”) transform user data request via SPC components into seasonal portfolio investment transaction records. In one implementation, the SPC may provide an investment analytics and management tool facilitating a user (e.g., investors, consumers, portfolio managers, traders, etc.) to research, build and maintain an investment strategy for a customized portfolio based on a current economic cycle phase.

Abstract: Methods and apparatuses are described for automated intelligent execution of computer software test cases. A server computing device identifies a plurality of computer software test cases for execution using a set of input parameters. For each computer software test case, the server selects an automation testing tool from a plurality of automated testing tools based upon one or more attributes of the software test case, launches the selected automation testing tool using a tool-specific interface, executes the software test case using the automation testing tool against a software application under development, receives one or more reports from the automation testing tool that include results of the software test case execution, parses the one or more reports to determine a status of the software test case execution, and transmits the status of the software test case execution to each of a software development issue tracking system and a software deployment system.

Abstract: Methods and systems are described herein for securely analyzing transaction data of a user. A server computing device establishes a secure connection with a client device, which transmits transaction data to the server. The server establishes a hierarchy of nodes to profile a user's purchase history. The hierarchy includes a plurality of article nodes and category nodes. The server creates a new article node instance corresponding to the transaction data, the new article node storing descriptive properties of at least one item purchased by the user determined from the transaction data. The server links the new article node instance to at least one of the category nodes by classifying the descriptive properties of the item purchased with respect to relationships defined by the hierarchy. The server generates and transmits an event trigger to remind the user of a follow-up action and authenticates the client before the trigger is delivered.

Abstract: Methods and apparatuses are described for automated generation and execution of computer software test cases. A digitized voice segment is captured that corresponds to speech submitted by a user of a remote device. A software automation test case is generated using one or more phrases extracted from the digitized voice segment. The software automation test case is executed against a plurality of browser-based software applications using a plurality of automation testing tools, including converting the software automation test case into a plurality of tool-and-browser specific test cases, each based upon test case requirements of a selected automation testing tool and test case requirements of a selected browser-based application. An automation execution report is generated based upon the execution of each of the plurality of tool-and-browser specific test cases.

Abstract: A high performance platform for execution of a multi-factored risk models is described. The platform calculates risk exposures of investment portfolios in response to market events using metadata risk factor modules. Described are techniques for tracking and editing the metadata risk factor modules. Also described are SQL implemented approaches for aggregating risk exposures and conditional risk simulation techniques.

Abstract: Methods and apparatuses are described for real-time monitoring of computer system processor and transaction performance during an ongoing performance test. A plurality of monitoring agent processes executing on a processor of a first computing device in a computer system testing environment extracts performance data relating to the ongoing performance test in the computer system testing environment by scraping CPU usage data, analyzing submitted transaction data as stored in a transaction log file and executing search queries against a transaction database in the computing system testing environment to generate a transaction lifecycle dataset.

Abstract: Techniques for collecting and presenting information using a wearable device involve receiving criteria information data that specifies one or more criteria for providing information to a user of a wearable device; receiving information indicative of a field of view of the user of the wearable device; detecting that an object in the field of view is associated with one or more attributes that satisfy the user-specified criteria; responsive to detection, executing a rule associated with one or more attributes that satisfy the user-specified criteria; and based on execution of the rule, causing an informational depiction to be presented via a display of the wearable device that visually eliminates or enhances the detected object in the field of view of the user.

Abstract: Disclosed are techniques for providing a presentation as a virtual tour through a user's portfolio based on receiving signals that correspond to user movements in the physical world and processing the signals to select generated images associated with the user's movements to generate an image that when rendered on a display device renders a visual representation of the portfolio in a virtual world.

Abstract: Methods and apparatuses are described for enterprise access control governance in a computerized information technology (IT) architecture. A server generates a first vector space, each node in the first space representing a user of resources in the IT architecture and including attributes of the user. The server generates a second vector space, each node in the second space representing an entitlement to access resources in the IT architecture and including attributes of the entitlement. The server creates an entitlement utility matrix by mapping nodes in the first space to nodes in the second space. The server determines a set of recommended entitlements for a plurality of users based upon the utility matrix. The server determines a discrepancy between the set of recommended entitlements for a first user and a set of existing entitlements for the first user and adjusts the set of existing entitlements based upon the discrepancy.

Abstract: Systems and methods for enabling multi-factor authentication for a web-based account. A first computing device and a second computing device are accessible to a first user. A backend system is accessible to a second user. The backend system communicates with the second computing device via a secure communication network. The first user creates a web-based account and receives a MFA initiation screen including secret information and a field for entering at least one TOTP token. The backend system has a TOTP token generator. The second computing device captures the secret information and transmits it to the backend system. The second user generates at least one TOTP token using the backend system and transmits the at least one TOTP token to the second computing device. The first user enters the at least one TOTP token into the first computing device. The account can then be validated and MFA enabled.

Abstract: Described herein are methods and systems for configuring a data store for tracking and auditing real time events associated with an end-to-end development lifecycle of a software product across different types of software development tools in Agile development environments. The data store stores vast numbers of records containing metadata that describe different types of real time events using different types of tools. Each record includes a set of defined fields that enable the records to be linked across the various tools and events throughout the end-to-end development lifecycle of a software product. Where the event is a compilation event detected in a compiler, the event metadata defining the compilation event is embedded in the compiled code as text for tracking of the development process even after the product is compiled into a binary form.

Abstract: Methods and apparatuses are described for analyzing unstructured computer text for theme generation to determine sentiment. A computer store stores unstructured text that is delimited, a searched phrases log, and a phrase click log. A computer server extracts phrases from the unstructured delimited text by splitting each line of the unstructured delimited text into one or more phrases. The computer server generates tokens from the unstructured delimited text, where the tokens comprise segments of the unstructured delimited text. The computer server determines one or more themes present in the unstructured delimited text.

Abstract: A computer-implemented method is described for authenticating an identity of a user requesting execution of a computerized transaction via a first client computing device. The first device and a second client computing device in proximity each execute applications for communicating with a server. The first and second devices contemporaneously capture voice sequences including at least one audible sound vocalized by the user, and a timestamp indicating when the sound is captured. The identity of the user is validated based upon a determination that the user vocalized the pass phrase, and a difference between the first timestamp and the second timestamp is below a predetermined threshold. The first device executes a computerized transaction with the server computing device upon receiving validation of the identity of the user.

Abstract: Systems and methods for securely uploading a data file are presented. A client generates a symmetric encryption key and an initialization vector; encrypts the data file using the symmetric encryption key and the initialization vector; places an upload request with a server to upload the encrypted data file to a first storage device; receives from the server via the communications network, asymmetric encryption components, a signed data file upload URL accessible by the communications network, and a signed key data upload URL accessible by the communications network; encrypts, using the asymmetric encryption components, the symmetric encryption key and the initialization vector, thereby creating encrypted key information; sends, via the signed data file upload URL, the encrypted data file to the first storage device; and sends, via the signed key data upload URL, the encrypted key information to a second storage device.

Abstract: The User Interface Portlet Data Cascade Actuator Apparatuses, Methods and Systems (“UIPDCA”) transforms database data sets, user interface widget data selections inputs via UIPDCA components into cascading UI subsequent views data selections and channel outputs. In one embodiment, the UIPDCA may include a data cascade user interface view apparatus. The UIPDCA's processor issues instructions from a UI view component to generate and broadcast a first event message that specifies a data source parameter associated with a user selection and the channel associated with the UI view component. The UIPDCA's processor issues instructions from a subsequent UI view component to update UI widget elements based on result of executing a query modified using parameters specified in the first event message, and to generate and broadcast a second event message that specifies a data source parameter associated with a default selection and the channel associated with the subsequent UI view component.

Abstract: Methods and apparatuses, including computer program products, are described for secure validation of financial transactions. A server computing device registers a mobile device to receive notification messages from the server computing device. The server computing device transmits a notification message via a first communication channel to a notification agent executing on the registered mobile device, where the message identifies activity associated with a financial account of a user of the registered mobile device. The server computing device receives a response to the notification message via a second communication channel from an application executing on the registered mobile device, if the notification message requires a response. The server computing device stores the response in a database coupled to the server computing device, and determines whether to (i) allow, (ii) deny, or (iii) deny and report as fraud the identified activity based upon the response.

Abstract: Methods and apparatuses, including computer program products, are described for establishing select routing of proprietary digital content. A server computing device prepares a package of digital content, where the digital content includes proprietary content and non-proprietary content. The server segregates the package of digital content into proprietary content and non-proprietary content, and assigns a content identifier to each item of proprietary content. The server transmits the proprietary content to a computing device of a digital content management service. The server receives a notification of acceptance of the proprietary content from the computing device of the digital content management service and a notification of acceptance of the non-proprietary content from a second remote computing device. The server presents an accepted package of digital content on the first remote computing device, where the accepted package comprises accepted proprietary content and accepted non-proprietary content.