Abstract: The present disclosure relates to an intelligent response recommendation system for real-time voice counseling support and a method thereof. In responding to a customer's question by a customer service representative, the system is configured to: extract voice data of a voice call between a first terminal of the customer and a second terminal of the customer service representative and convert the extracted voice data into test data; and search a database for a sentence recognized through linguistic analysis of the text data so as to generate a response to the customer's question, and the customer's speech collected in real time is recognized as a sentence and searched for on the basis of an artificial intelligence language model so that an appropriate response to the customer's question may be derived and recommended in real time, and an accurate and detailed response may be derived regardless of the customer service representative's knowledge or experience, thus providing high-quality customer service.
Type:
Application
Filed:
November 22, 2024
Publication date:
March 13, 2025
Applicant:
Bespin Global Inc.
Inventors:
Dong Hyeog LIM, Jae Hyeong AN, Joon Soo HONG, Bo Min KWON
Abstract: An orbiting multiple access transceiver communicates with terrestrial mobile stations which are also capable of communicating with terrestrial base stations. The multiple access transceiver is configured to sample a signal when a terrestrial mobile station of interest is not transmitting to produce a sample signal. The sample signal may be processed to produce an out-of-phase signal that may be applied to a signal when the terrestrial mobile station of interest is transmitting to produce a clearer signal from the terrestrial mobile station of interest.
Type:
Grant
Filed:
January 27, 2023
Date of Patent:
March 11, 2025
Assignee:
Lynk Global, Inc.
Inventors:
Tyghe Robert Speidel, Kevin Jackson, Zheng Liu, Andrew J. Gerber
Abstract: A multiple-access transceiver handles communications with mobile stations in environments that exceed mobile station design assumptions without necessarily requiring modifications to the mobile stations. One such environment is in Earth orbit. The multiple-access transceiver is adapted to close communications with mobile stations while exceeding mobile station design assumptions, such as greater distance, greater relative motion and/or other conditions commonly found where functionality of a terrestrial transceiver is to be performed by an orbital transceiver.
Abstract: [A] curable mixture configured to set in the presence of water, wherein the mixture comprises magnesium oxide, a primary cementitious component and at least one accelerant and at least one second accelerant, the at least one second accelerant is different than the at least one first accelerant, wherein a proportion by weight of the at least one second accelerant is equal to or less than 2% of a proportion of magnesium oxide by weight of the mixture. A proportion by weight of the primary cementitious component is 80% to 120% of a proportion of magnesium oxide by weight.
Type:
Grant
Filed:
April 28, 2023
Date of Patent:
March 11, 2025
Assignee:
PARTANNA GLOBAL, INC.
Inventors:
Mark R. Lukkarila, Kevin A. MacDonald, Sam F. Marshall, Matthew D. Spencer
Abstract: Nonwoven fabrics are provided that include a plurality of crimped bicomponent fibers having a first component comprising a first polymeric material comprising a first polymer or a first polymeric blend and a second component comprising a second polymeric material, in which the second polymeric material comprises a second polymeric blend of (i) at least one polypropylene polymer, (ii) at least one polyethylene polymer, and (iii) at least one compatibilizer comprising or consisting of at least one polypropylene-polyethylene copolymer.
Type:
Grant
Filed:
October 18, 2022
Date of Patent:
March 11, 2025
Assignee:
BERRY GLOBAL, INC.
Inventors:
Ralph A. Moody, Abhay Joijode, Mehmet Selcuk Sinangìl
Abstract: A configuration and method for straightening a wire as the wire pays off from a bulk package. A bulk package hat is configured to be positioned over an opened bulk package containing wire bent in a helix shape. A bearing assembly is mounted inside the bulk package hat at a position where the wire exits the bulk package hat as the wire pays off from the bulk package. A wire straightening device has a plurality of rollers and only one single plane of straightening, and is configured to apply a counter bend to the wire as the wire pays off from the bulk package through the wire straightening device. The wire straightening device is operatively connected to the bearing assembly at an angle inside the bulk package hat. The bearing assembly and the single plane of straightening rotate, continually realigning with a current direction of the wire as it pays off.
Abstract: A multiple-access transceiver handles communications with mobile stations in environments that exceed mobile station design assumptions without necessarily requiring modifications to the mobile stations. One such environment is in Earth orbit. The multiple-access transceiver is adapted to close communications with mobile stations while exceeding mobile station design assumptions, such as greater distance, greater relative motion and/or other conditions commonly found where functionality of a terrestrial transceiver is to be performed by an orbital transceiver.
Abstract: A sheet of polymeric material is made using an extruding process and articles are formed from the sheet of polymeric material. The sheet of polymeric material and the articles comprise one or more polypropylene resins. In some embodiments, the sheet of polymeric material and the articles formed form the sheet of polymeric material are transparent.
Type:
Grant
Filed:
December 29, 2023
Date of Patent:
March 4, 2025
Assignee:
Berry Global, Inc.
Inventors:
Yucheng Peng, Jonathan Eickhoff, Ryan Dewig, Jeffrey A. Mann, Debra R. Wilson
Abstract: A system and method for enhancing or restoring audio data utilizing an artificial intelligence module, and more particularly utilizing deep neural networks and generative adversarial networks. The system and method are both able to train the artificial intelligence module to provide for different format and other characteristic-specific transforms for determining how to restore audio to source quality and even beyond. The present invention includes the steps of acquiring source data, pre-processing the source data, implementing the artificial intelligence module, indexing the data, applying transforms, and optimizing the data for a particular audio modality.
Abstract: A telescopic, height adjustable, bicycle seatpost with a fixed frame insertion length, but adjustable uncompressed resting height is described herein. This telescopic bicycle seatpost with adjustable height and fixed frame insertion provides a unique structure and method for setting the uncompressed resting height of a telescopic bicycle seatpost, while using a fixed insertion length into the bicycle frame. The assembly allows a single telescopic bicycle seatpost to fit on many different sizes of bicycle, for cyclists of varied height and leg length, while maximizing the telescoping length of the seatpost for each situation, without requiring various lengths of seatpost to be manufactured. Instead, the telescoping length of the seatpost may be adjusted for cyclists of different height, allowing for one seatpost to fit many size frames and cyclists, while allowing each individual to maximize the telescoping length for their particular setup.
Abstract: Acquisition-distribution-layers (ADL) comprising a hydroentangled composite are provided. The hydroentangled composite includes (a) a first outer layer including a first plurality of synthetic fibers, (b) a second outer layer including a second plurality of synthetic fibers, and (c) at least one core layer including cellulose fibers comprising natural cellulose fibers, synthetic cellulose fibers, or a combination thereof, in which the at least one core layer is located directly or indirectly between the first outer layer and the second outer layer. The first plurality of synthetic fibers, the second plurality of synthetic fibers, and the cellulose fibers are physically entangled together. The hydroentangled composite further comprises a three-dimensional topography defined by a first outermost surface of the hydroentangled composite, in which the three-dimensional topography includes a plurality raised portions and a plurality of recessed portions.
Type:
Grant
Filed:
July 16, 2021
Date of Patent:
February 25, 2025
Assignee:
BERRY GLOBAL, INC.
Inventors:
Ralph A. Moody, III, Andrew W. Delaney, Luca Ferrandi, Robert Garcia
Abstract: Aspects of the present disclosure include methods for generating a sampled profile including a plurality of sampling points having a plurality of characteristic values associated with the detected non-visible light, identifying one or more macroblocks each includes a subset of the plurality of sampling points, calculating a number of occurrences of the local pattern value within each subset of the plurality of the sampling points for each of the one or more macroblocks, generating a first array including a plurality of weighted values by calculating the plurality of weighted values based on the numbers of occurrences of the local pattern value and corresponding sizes of the one or more macroblocks, assigning a unique index to each of the plurality of weighted values, generating a second array of the unique index by ranking the plurality of weighted values, and generating a third array including a plurality of ranking distances.
Abstract: An electronic user device includes inclusion list storage with electronically readable memory, for storing an inclusion list and the inclusion list indicating included logical IDs. The device also has a security module app that receives a cellular broadcast message and extracts logical IDs therefrom. This processes a targeted cellular broadcast message embedded in the payload of the cellular broadcast message, based on whether a logical ID, also embedded in the payload, of the targeted cellular broadcast message is on the inclusion list. It then formats it for consumption by an electronic user device app that receives data via a data channel when available.
Type:
Grant
Filed:
September 25, 2023
Date of Patent:
February 11, 2025
Assignee:
Lynk Global, Inc.
Inventors:
Tyghe Robert Speidel, Zheng Liu, Mahmoud Khafagy, Martin Harris
Abstract: A package includes a lid and a container. The lid is adapted to mate with a brim of the container to close a top opening arranged to open into an interior product-storage region formed in the container.