Patents Assigned to NCR Corporation
  • Patent number: 11919736
    Abstract: A pusher plate stacking bin apparatus is provided for a valuable media depository. The apparatus comprising a pusher plate driven by a rack and pinion apparatus to stack a media item that is in a final position within the apparatus onto a media stacking platform. The media item is urged into the final position such that a trailing edge of the media item overhangs and rests on a fixed media guide and such that a leading edge of the media item overhangs and rests on a hinged media guide with a bottom surface of the media item elevated above the media stacking platform. The rack and pinion apparatus drives the plate past the media guides causing the hinged media guide to drop and the media item to fold along the leading edge as the media item is stacked onto the platform.
    Type: Grant
    Filed: March 15, 2023
    Date of Patent: March 5, 2024
    Assignee: NCR Corporation
    Inventor: Craig Rutherford
  • Patent number: 11922783
    Abstract: A display includes two-integrated cameras. A first camera is situated in a top right corner of a front display surface of the display and a second camera is situated in a top left corner of the front display surface. The display is connected to a transaction terminal with the first camera focused on a bagging area associated with the transaction terminal and with the second camera focused on a staging area associated with the transaction terminal. Each camera captures images of items and the item images are streamed over a high-speed display port directly to the transaction terminal. The transaction terminal performs item recognition, item tracking, and auditing on the items based the item images during transaction processing at the transaction terminal.
    Type: Grant
    Filed: September 23, 2022
    Date of Patent: March 5, 2024
    Assignee: NCR Corporation
    Inventors: Steven James Birnie, Ian McFarlane Denny, Michael Peter Gillies
  • Patent number: 11881088
    Abstract: Payment card slot tampering at a transaction terminal is detected in real time. One or more images from one or more cameras are analyzed. The camera(s) is/are focused overhead of the terminal on an area adjacent to and in front of a card slot for a card reader of the terminal. The images are analyzed for determining whether hands of arms for an operator of the terminal are performing actions that indicate the operator may be attempting to install a card skimmer/shimmer into the card slot and/or attempting to remove an existing skimmer/shimmer from the card slot. When card slot tampering event is detected at the terminal a variety of automated actions are processed, such as shutting down the card reader, shutting down the terminal, confiscating any payment card inserted into the card slot, notifying a financial institution, and/or notifying legal authorities.
    Type: Grant
    Filed: April 29, 2022
    Date of Patent: January 23, 2024
    Assignee: NCR Corporation
    Inventors: Matthew Robert Burris, Christopher John Costello, Gregory Joseph Hartl, Caleb Wayne Martinez, Jodessiah Sumpter
  • Patent number: 11880817
    Abstract: A media level of each Self-Service Terminal (SST) within a customized group of SSTs are managed in real time based on a current media level and a predicted optimal media level for each SST over a given period of time. During management, depositors are proactively steered away from media heavy SSTs to media deficient SSTs within the group. Any given SST of the group may have deposits temporarily disabled based on real-time instruction. Depositors that are being redirected may be incentivized to encourage the depositors to deposit at the cash deficient SSTs of the group.
    Type: Grant
    Filed: June 29, 2021
    Date of Patent: January 23, 2024
    Assignee: NCR Corporation
    Inventor: Andrew Robert Grant
  • Patent number: 11881089
    Abstract: Visual features of a vehicle, a vehicle's orientation with respect to a transaction terminal, and an individual associated with the vehicle are derived from video captured of the terminal and a surrounding area of the terminal. Additional information associated with brute force attacks in a location associated with the terminal are obtained as additional features. The visual features and the additional features are provided as input to a trained Machine-Learning Model (MLM) and the MLM provides as output a confidence value representing a prediction as to whether the current vehicle and the current individual are potentially about to engage in a brute force attack on the terminal. When the confidence value exceeds a threshold value, enhanced feature detection is enabled on the video, external systems are notified, and an incident packet of information is assembled.
    Type: Grant
    Filed: April 29, 2022
    Date of Patent: January 23, 2024
    Assignee: NCR Corporation
    Inventors: Jodessiah Sumpter, Christopher John Costello, Matthew Robert Burris, Gregory Joseph Hartl, Caleb Wayne Martinez
  • Patent number: 11863559
    Abstract: A request for access to a user's account is made to an authenticator. The authenticator sends a request for access to the user associated with the user's account. In response to user authorization, the authenticator sends an access link to a service engineer. The service engineer access the link to access the user's account with limited and restricted access. When a remote service session associated with the activated access link is terminated, the authenticator sends a termination of session notice to the user.
    Type: Grant
    Filed: April 29, 2021
    Date of Patent: January 2, 2024
    Assignee: NCR Corporation
    Inventors: Jason Patterson, Nir Veltman
  • Patent number: 11836735
    Abstract: An item return transaction for an item is identified at a transaction terminal. The item is authenticated using multiple factors at least some of which are independent of item code identification for the item. A fraud score is calculated based on the multiple factors, item code identification, and data that is specific to a customer associated with the transaction, specific to the item, specific to a store associated with the transaction terminal, and specific to a retailer associated with the store. The fraud score and a customer-return grade for the customer are processed to determine whether the transaction can complete at the terminal without assistance or whether the transaction is to be held in abeyance for an audit (onsite audit or remote network-based audit). In an embodiment, the t terminal is a Self-Service Terminal (SST) and the transaction is a self-item return transaction conducted by a customer at the terminal.
    Type: Grant
    Filed: January 19, 2021
    Date of Patent: December 5, 2023
    Assignee: NCR Corporation
    Inventors: Jodessiah Sumpter, Matthew Robert Burris, Christopher John Costello, Caleb Wayne Martinez
  • Patent number: 11836752
    Abstract: A consumer's location relative to specific products situated within a store are tracked. Observed consumer behaviors are noted as well as return visits to a particular product area by the consumer while in the store. A notification is provided to an engagement manager and automated consumer assistance or product purchase enticements are provided to the consumer while the consumer remains in the store as automated actions processed in response to the consumer behaviors.
    Type: Grant
    Filed: July 30, 2018
    Date of Patent: December 5, 2023
    Assignee: NCR Corporation
    Inventor: Dennis Lyle Paisley
  • Patent number: 11829983
    Abstract: A scanner is integrated as a peripheral device into a POS terminal. Light Emitting Diodes (LEDs) are selectively activated and deactivated during item scanning for items being processed during a transaction at the POS terminal. The activation and deactivation of the LEDs are visible to an overhead security camera during the transaction. The selective activation and deactivation providing indications during the transaction as to whether the items are successfully scanned or unsuccessfully scanned during the transaction as the items are passed in front of at least one scan window of the scanner.
    Type: Grant
    Filed: June 8, 2021
    Date of Patent: November 28, 2023
    Assignee: NCR Corporation
    Inventor: John Crooks
  • Patent number: 11829810
    Abstract: An Application Programming Interface (API) is provided for interaction between a User Interface (UI) of a device and microservices provided from a cloud processing environment. The API provides a single device-type independent backend to the frontends of the microservices. The UI defines the data types and specific data that it needs for processing from a given microservice. The backend calls the appropriate microservice through the corresponding frontend of the microservice. The microservice may engage other microservices resulting in output being returned to the backend. The backend provides only the output associated with the data types and the specific data back to the UI.
    Type: Grant
    Filed: April 15, 2021
    Date of Patent: November 28, 2023
    Assignee: NCR Corporation
    Inventors: Francis Dalman Ruiz, Al Ryan Bia Bacalso, Joel Mulle Pescante, Rydel Fernandez Siono
  • Patent number: 11830328
    Abstract: In an embodiment, a secure safe apparatus is provided. The apparatus comprises a base and a bollard. The bollard comprises a first portion and a second portion manufactured as a single vertical member. The first portion is of sufficient length to extend below a bottom surface of the base into ground at a site where the secure safe apparatus is set. The second portion is of sufficient length to extend through a thickness of the base and above a top surface of the base. The second portion is adapted to be inserted through an aperture in a floor of a safe and affixed to an interior beam manufactured within an inside of the safe to affix the second portion to the beam.
    Type: Grant
    Filed: October 14, 2022
    Date of Patent: November 28, 2023
    Assignee: NCR Corporation
    Inventors: Andrew Robert Grant, Ian McFarlane Denny
  • Patent number: 11830005
    Abstract: Features are extracted and tabulated for transactions on a per-operator basis. Metrics are derived from the features on a per-feature basis and on an aggregate bases for the features as a whole. Additional metrics are calculated on a per-feature basis and an aggregate bases for a group of operators. A current transaction being conducted in real time by a given operator has current features extracted and a risk score is generated. The risk score is compared against the metrics associated with the given operator and the group of operators. A determination is made as to whether the current transaction is fraud or is not fraud based on the comparison. When fraud is detected, an alert is raised, and the current transaction provided to a fraud system for further fraud evaluation.
    Type: Grant
    Filed: December 10, 2020
    Date of Patent: November 28, 2023
    Assignee: NCR Corporation
    Inventors: Claudio Cifarelli, Diego De Cao
  • Patent number: 11828600
    Abstract: An Augmented Reality (AR) wayfinder tracks the current location of a user within an indoor location relative to a path defined through the indoor location for the user. The path is broken into segments, each segment is a straight line between two nodes, and each node represents either a starting point in the path, a turn along the path, or an ending point in the path. As the user traverses the path, a remaining distance between the user device and the next node in the path is calculated. An AR object with attributes that correlate to the remaining distance to the next node is blended into and superimposed into a video that the user is viewing through the user device of the physical environment as the user travels along the path.
    Type: Grant
    Filed: September 29, 2021
    Date of Patent: November 28, 2023
    Assignee: NCR Corporation
    Inventors: John Edward Haney, Ryan Scott Elliott, Kip Oliver Morgan, Kelli Lee
  • Patent number: 11823139
    Abstract: An image of a transaction receipt is obtained and optical character recognition (OCR) is processed on the image to identify a transaction identifier, a transaction total, and a handwritten amount associated with a transaction. When a confidence value associated with the OCR is above a threshold value, the handwritten amount is processed automatically through a transaction interface for the transaction to update the transaction total for the transaction.
    Type: Grant
    Filed: January 29, 2019
    Date of Patent: November 21, 2023
    Assignee: NCR Corporation
    Inventor: Itamar David Laserson
  • Patent number: 11816652
    Abstract: A host establishes an up-to-date, an automated, secure, and Peer-Two-Peer (PSP) communication session with a peripheral. During the communication session, the host controls serialization, prioritization, and delivery of messages being passed. Each message providing command instructions and/or information for processing between the host and the peripheral.
    Type: Grant
    Filed: November 1, 2021
    Date of Patent: November 14, 2023
    Assignee: NCR Corporation
    Inventor: Bruce Frank Bukovics
  • Patent number: 11816693
    Abstract: A loyalty gamification server platform with a plurality of micro-services are provided. Custom-defined rules permit gamification elements to be integrated as enhancements into loyalty applications though interaction with the micro-services using a platform Application Programming Interface (API). Artifacts associated with rewards and status level of rewards are earned based on activities associated with transactions of a user in accordance with the rules. Social standing artifacts are also earned based on the same or different activities. In an embodiment, users form a community and a dashboard microservice permits each user's ranking relative to games, competitions, status, and social standing to be viewed relative to other users of the community as a dashboard presentation on a display of a transaction terminal or a user device.
    Type: Grant
    Filed: October 30, 2019
    Date of Patent: November 14, 2023
    Assignee: NCR Corporation
    Inventors: Julie Dvora Katz Ohayon, Shimei Ben Faiman, Yisrael Shmuel Kraus, Anatoly Leonid Slobodskoy, Eldar Yarden
  • Patent number: 11812198
    Abstract: Software executing on a mobile device collects custom metadata for an image taken by a camera of a mobile device. The image with the custom metadata is sent from the software to an external network service. The external network service processes the custom metadata to at least determine a physical location of the image. In an embodiment, the physical location is used to uniquely identify the image and perform an automated transaction on behalf of a user that operates the mobile device.
    Type: Grant
    Filed: April 29, 2021
    Date of Patent: November 7, 2023
    Assignee: NCR Corporation
    Inventor: Sean Paul Loosli
  • Patent number: 11809473
    Abstract: A voice-initiated item search is received along with a current geolocation of a device from which the voice-initiated item search was initiated. The search is translated to text, and the text search and the current geolocation are submitted as a search to locate an enterprise within a configured distance of the current geolocation and to locate a specific location for an item within that enterprise. The enterprise and the specific location for the item are provided back to an operator of the device as search results in voice and/or text. The geolocation represents a location of a consumer and the results provide enterprise specific item-level detail and item-location information for the item within an enterprise location for the consumer to quickly navigate to the item.
    Type: Grant
    Filed: August 30, 2017
    Date of Patent: November 7, 2023
    Assignee: NCR Corporation
    Inventors: Abdul Khaliq Zaheer, Daniel Bassett
  • Patent number: D1009873
    Type: Grant
    Filed: December 12, 2019
    Date of Patent: January 2, 2024
    Assignee: NCR Corporation
    Inventors: Rafael Yepez, Kwan Lee
  • Patent number: D1010650
    Type: Grant
    Filed: April 24, 2019
    Date of Patent: January 9, 2024
    Assignee: NCR Corporation
    Inventors: Kwan Lee, Peter Barron