Patents Assigned to NCR Corporation
  • Patent number: 10559170
    Abstract: Various embodiments herein include a pocket to receive tendered notes and to dispense notes from a terminal, such as an automated teller machine. The pocket may include a shutter, a lifter opposite the shutter, a pusher plate between and perpendicular to the shutter and lifter, and a ceiling clamp. The pocket also includes a controller causes the terminal to perform actions when dispensing notes including moving the ceiling clamp to an open position and providing an output triggering dispensing of notes into the pocket. The actions further include moving the ceiling clamp to a closed position, moving the pusher plate to bias notes present within the pocket against the ceiling clamp and raising the lifter from a lower position to an upper position thereby lifting notes present between the pusher plate and the ceiling clamp. The shutter is then opened to expose and dispense the notes.
    Type: Grant
    Filed: March 29, 2018
    Date of Patent: February 11, 2020
    Assignee: NCR Corporation
    Inventors: Phil Noel Day, Gordon Burke, Scott Cruickshanks, Ian McFarlane Denny, David Heighton, Lukasz Kaczmaryn, Marshall Munro, Andrew W. Smith, Grant William Smith, Stephen W. Swaine
  • Patent number: 10558995
    Abstract: A value management system which facilitates substantially real-time exchange of loyalty value during transactions. The value management system includes an exchange computer for acting as an intermediary between a loyalty member computer and a loyalty system on behalf of a loyalty member. The exchange computer is for storing login information of the loyalty member, for accessing a loyalty account of the loyalty member within the loyalty system using the login information, for determining a loyalty value associated with the loyalty account, for performing a transaction with the loyalty member involving a change in the loyalty value in exchange for other value, and for charging a fee from the loyalty member in return for the transaction.
    Type: Grant
    Filed: July 29, 2011
    Date of Patent: February 11, 2020
    Assignee: NCR Corporation
    Inventors: Tim Heffernan, Rob Borucki
  • Patent number: 10552032
    Abstract: An apparatus, system and method are presented for implementing a user interface on a terminal. The terminal includes a processor, LCD display and touch-screen device. Software implemented by the processor receives input from the touch-screen device to determine complex interactions with the display that are then used to select and/or modify functions and features provided by the terminal.
    Type: Grant
    Filed: November 30, 2010
    Date of Patent: February 4, 2020
    Assignee: NCR Corporation
    Inventor: Francesco Lippolis
  • Patent number: 10552778
    Abstract: An imaging device captures movements and/or non-movements of an operator of a Point-Of-Sale (POS) terminal during an ongoing transaction at the POS terminal. Events from the POS terminal are combined with the captured movements and/or non-movements to determine or predict what steps the operator should next do in furtherance of the ongoing transaction. Those steps are automatically communicated to the operator of the POS terminal for the transaction to progress.
    Type: Grant
    Filed: July 30, 2015
    Date of Patent: February 4, 2020
    Assignee: NCR Corporation
    Inventors: Peter R. Charpentier, Jason Rambler
  • Patent number: 10552765
    Abstract: A 3-axis recording movements/acceleration and/or temperature/humidity is integrated into a motherboard of a terminal. Movements and acceleration and/or temperature/humidity experienced by the terminal are captured and logged and reported from the terminal to a predictive management service. The predictive management service correlates the movements and acceleration and/or temperature/humidity with service records to identify patterns. During operation of the terminal, the predictive management service provides predicted service actions needed by the terminal in advance of a problem being experienced by the terminal based on the patterns, and the predictive management service notifies a service management system for performing the service actions.
    Type: Grant
    Filed: February 27, 2019
    Date of Patent: February 4, 2020
    Assignee: NCR Corporation
    Inventor: Orson Ting
  • Patent number: 10552927
    Abstract: Luggage is scanned when placed on a luggage conveyor belt. The scanned information reported to a luggage manager. The luggage manager pushes individual customer luggage information directly to one or more of a digital signage or a mobile application of a mobile device operated by the customer.
    Type: Grant
    Filed: December 9, 2015
    Date of Patent: February 4, 2020
    Assignee: NCR Corporation
    Inventor: Afrin Abdulkayyum Dange
  • Patent number: 10552901
    Abstract: A method is provided of operating an image-based self-service check depositing terminal when a customer at the terminal is conducting a check deposit transaction. A check to be deposited is received from the customer. An image capture device electronically captures check image data which is representative of an image of the check. The check image data is electronically transmitted via a first communications network to a web service provider to allow the web service provider to determine if the check being deposited is a duplicate check. A verification message is received from the web-based service provider indicating that the check being deposited is either a duplicate check or not a duplicate check. The check image data is transmitted via a second communications network to a consolidation server when the verification message indicates that the check being deposited in not a duplicate check.
    Type: Grant
    Filed: December 15, 2011
    Date of Patent: February 4, 2020
    Assignee: NCR Corporation
    Inventor: Michael Lopez
  • Patent number: 10539454
    Abstract: An optical code scanner is presented that includes a weigh scale and a least one image capture device. The image capture device captures images that are used to read optical codes presented to the optical code scanner for reading. The image capture device further captures images of the top surface of a weigh plate on the weigh scale. The optical code scanner analyzes the images of the weigh plate before performing a zero function on the weigh scale to determine if an object has been placed on or is touching the weigh plate. The zero function is only performed when no object is placed on or is touching the weigh plate.
    Type: Grant
    Filed: September 25, 2013
    Date of Patent: January 21, 2020
    Assignee: NCR Corporation
    Inventor: Michael K. Reed
  • Patent number: 10542012
    Abstract: Two endpoint devices communicate with one another in a secure session using a secure protocol. Trusted control messages are passed upstream from one of the endpoint devices through one or more additional secure sessions to a centralized managing server. Additionally, trusted control messages are passed downstream from the centralized manager server through secure sessions to one or more of the endpoint devices. Each endpoint device is integrated into a terminal device.
    Type: Grant
    Filed: May 3, 2018
    Date of Patent: January 21, 2020
    Assignee: NCR Corporation
    Inventor: Stavros Antonakakis
  • Patent number: 10539455
    Abstract: A scale and scanner system includes a controller to control operation of the scale and scanner system. A scale calibration parameter memory for storing scale calibration parameters is coupleable to the controller. A scanning module and a scale module are coupleable to the controller. When the controller is not coupled to the scanning module or scale module, the scale calibration parameter memory remains in the system.
    Type: Grant
    Filed: March 29, 2017
    Date of Patent: January 21, 2020
    Assignee: NCR Corporation
    Inventors: Mark Allen Rambler, Paul Oliver Detwiler, Kenneth Joseph Fabian
  • Patent number: 10540676
    Abstract: Apparatus, systems, and methods may operate to transmit applications to mobile devices. The applications may operate to enable the reception of source and advertising information from a wireless transmitter. Reception may occur at a wireless receiver in a mobile device, as part of a single transmission and without prior solicitation by the mobile device. The source information can identify a source associated with the advertising information. The advertising information is stored in the mobile device when the source information and/or distance information associated with the source information comply with conditions included in a storage policy associated with the mobile device. Additional apparatus, systems, and methods are disclosed.
    Type: Grant
    Filed: November 29, 2010
    Date of Patent: January 21, 2020
    Assignee: NCR Corporation
    Inventor: Froilan B. Guioguio, Jr.
  • Patent number: 10540861
    Abstract: A system for use in allowing a user to conduct one or more transactions at one or more touchpoints in a business facility includes an authentication component, a tracking component, and a control component. The authentication component is configured to authenticate the user as a person allowed to conduct the one or more transactions. The tracking component is configured to track the user's location within the facility as the user moves through the facility. The control component is configured (a) to receive authentication information from the authentication component, (b) to receive location information from the tracking component, (c) to use the location information to recognize that the user has moved into position to engage one of the touchpoints, and (d) to deliver a message to the touchpoint authorizing the touchpoint to engage in one or more transactions with the user.
    Type: Grant
    Filed: December 20, 2007
    Date of Patent: January 21, 2020
    Assignee: NCR Corporation
    Inventor: Michael R. McNamara
  • Patent number: 10540857
    Abstract: To overcome the difficulties caused by variation in user interfaces from self-service terminal to self-service terminal, a self-service terminal can use a standardized interface device that is compatible with other terminal types and other regions. The interface device can be positioned on a housing and electrically coupled to the housing via a secure physical connection. Media readers can be integrated into the interface device. An encrypted touch-sensitive display can be integrated into the interface device and positioned on a front of the interface device. The touch-sensitive display can show prompts to initiate a transaction at the self-service terminal. The prompts can provide instructions for causing physical media to be read at any one of the media readers to produce identification data. A processor positioned in the housing can receive the identification data from the interface device via the secure physical connection.
    Type: Grant
    Filed: June 29, 2018
    Date of Patent: January 21, 2020
    Assignee: NCR Corporation
    Inventors: Phil Noel Day, Steven James Birnie, Elina Inkeri Jokisuu, Margaret McKendry, Marshall Munro, Andrew William Douglas Smith, Steve Swaine
  • Patent number: 10540858
    Abstract: A method of method of managing media replenishment at a media terminal, the method comprising: receiving a media event from a media terminal; retrieving a next scheduled media replenishment event for that media terminal; evaluating if the next scheduled media replenishment event is scheduled to occur within an acceptable delay period; and initiating an unscheduled replenishment event only if the next scheduled media replenishment event is scheduled to occur after the acceptable delay period.
    Type: Grant
    Filed: October 20, 2016
    Date of Patent: January 21, 2020
    Assignee: NCR Corporation
    Inventors: Robin Angus, Michael James Neilan, Edgar Rojas, Timothy Brown
  • Patent number: 10535059
    Abstract: A retail store is comprised of a retail space having billboard paper with images of items and item codes for purchasing the items. The retail store further includes a pick area where physical items of the store are located. A device operated by a user scans the item codes and the item codes are communicated to a server for item information and item pricing. As item identifiers are moved to a cart depicted on the device by the user, the server communicates the item details to a display device in the pick area where corresponding items are picked for a transaction of the user in real time. When the user checks out and pays for the items in the cart, the user retrieves the bagged items for the transaction from a pickup drive-thru accessible from an external area of the retail store where the pick area is located.
    Type: Grant
    Filed: March 29, 2018
    Date of Patent: January 14, 2020
    Assignee: NCR Corporation
    Inventor: John Coker Goodwin, III
  • Patent number: 10515245
    Abstract: Various embodiments herein each include at least one of systems, methods, devices, barcode scanners, and software for variable depth of field scanning and lighting devices and methods. One such embodiment includes adjusting variable lenses on each of a plurality of barcode scanner scan-field lighting elements to a first depth of field and capturing a number of first images with a camera of a barcode scanner at the first depth of field. The method of this embodiment then outputs at least one of the number of the first images to a barcode reading process. This example method may then continue by adjusting the variable lenses of each of the plurality of barcode scanner scan-field lighting elements to a second depth of field, capturing a number of second images with the camera of the barcode scanner at the second depth of field, and then outputting at least one of the number of the second images to the barcode reading process.
    Type: Grant
    Filed: October 31, 2016
    Date of Patent: December 24, 2019
    Assignee: NCR Corporation
    Inventors: Eugene Semblante Ynclino, V, Ferdinand Uy Calderon
  • Patent number: 10515347
    Abstract: Techniques for transacting with a kiosk are provided. A user activates a remoting feature of a kiosk. A kiosk agent on the kiosk directly or indirectly causes a link to be sent to a mobile device of the user. The link when activated on the mobile device providing an interface for transacting with the kiosk from the mobile device.
    Type: Grant
    Filed: January 31, 2014
    Date of Patent: December 24, 2019
    Assignee: NCR Corporation
    Inventors: Venkataramana Ans, Marreddy Thumma
  • Patent number: 10515367
    Abstract: A method includes monitoring patterns of commands provided by a self-service terminal controller, identifying potential fraud in the monitored patterns of commands, and suspending operation of a dispenser of the self-service terminal responsive to the identification of potential fraud.
    Type: Grant
    Filed: March 31, 2014
    Date of Patent: December 24, 2019
    Assignee: NCR Corporation
    Inventors: Kevin Horgan, Gordon D. Chisholm, Campbell Benn
  • Patent number: 10509657
    Abstract: Various embodiments herein each include at least one of systems, devices, methods, and software for forced device reinitialization without mandatory restart. One method embodiment includes receiving, by a first device, a first data communication and responding, by the first device, to the first data communication with a second data communication identifying a state of the first device as a reset state. This embodiment further includes receiving, by the first device in response to the second data communication, a third data communication including data to alter the state of the first device from the reset state to a programmed state. Such embodiments may then implement the data of the third data communication to place the first device in the programmed state.
    Type: Grant
    Filed: April 27, 2018
    Date of Patent: December 17, 2019
    Assignee: NCR Corporation
    Inventors: Jeremy Cyle Taylor, Mustafa Abdulelah, Nicholas Caine, Andrew Klenzak, Brian Patrick Rogers, Sergio Silva, Andrew John Wurfel
  • Patent number: 10504015
    Abstract: An item security system and method of verifying items selected for purchase at a checkout station which focus on reducing losses at the checkout station as opposed to exits. One example method includes reading wireless tags on items at a checkout station by a wireless tag reader, reading barcodes on a number of the items at the checkout station by a barcode reader, comparing the number of items with read barcodes to the items with read wireless tags, and issuing an alert when the number of items is less than all of the items.
    Type: Grant
    Filed: July 16, 2018
    Date of Patent: December 10, 2019
    Assignee: NCR Corporation
    Inventor: Gregory Scott Egan