Patents Assigned to NCR Corporation
  • Sanitizing self-service terminal
    Patent number: 11587409
    Abstract: A self-service terminal has a bin for storing media items. A mechanism is coupled to the bin that has a pathway for selectively conveying a media item from the bin to a dispenser. A heater device is mounted in the pathway for sanitizing the media item as it is conveyed to the dispenser. The heater device has a heating element set to a predetermined temperature and a roller driven by a motor set to move the media item past the heating element at a predetermined rate of speed. By selecting the predetermined temperature to 116° C. and the predetermined rate of speed to 181 mm/sec, 99.9999% of the viral load of a known type pathogen, i.e., SARS-CoV-2, is eliminated from the media item by the sanitization process.
    Type: Grant
    Filed: January 13, 2021
    Date of Patent: February 21, 2023
    Assignee: NCR Corporation
    Inventor: Sik Piu Kwan
  • Sustained authentication of a customer in a physical environment
    Patent number: 11587411
    Abstract: A system for use in allowing a user to conduct one or more transactions at one or more touchpoints in a business facility includes an authentication component, a tracking component, and a control component. The authentication component is configured to authenticate the user as a person allowed to conduct the one or more transactions. The tracking component is configured to track the user's location within the facility as the user moves through the facility. The control component is configured (a) to receive authentication information from the authentication component, (b) to receive location information from the tracking component, (c) to use the location information to recognize that the user has moved into position to engage one of the touchpoints, and (d) to deliver a message to the touchpoint authorizing the touchpoint to engage in one or more transactions with the user.
    Type: Grant
    Filed: November 7, 2019
    Date of Patent: February 21, 2023
    Assignee: NCR Corporation
    Inventor: Michael Robertson McNamara
  • Associating shoppers together
    Patent number: 11587149
    Abstract: A store having an automated checkout can automatically associate multiple shoppers with a single purchase. For example, a mother and her children can walk independently through the store and select items. Upon checkout, the items selected by the mother and children can all be charged to the mother's credit card in a single purchase. The system and method discussed herein can capture images of multiple shoppers from one or more video streams of a store area, can associate the multiple shoppers with one another from the captured images when the multiple shoppers appear together in a check-in area of the store, can track the movement of the multiple shoppers within the store from the captured images, can track items selected by the multiple shoppers from the captured images, and can initiate a transaction that charges the selected items to an account associated with one of the multiple shoppers.
    Type: Grant
    Filed: September 8, 2021
    Date of Patent: February 21, 2023
    Assignee: NCR Corporation
    Inventors: Brent Vance Zucker, Adam Justin Lieberman
  • Media storage bin and method
    Patent number: 11568698
    Abstract: A media storage bin has a guide member mounted via a hinge adjacent to a wall of an enclosure and a second free end. The guide member directs inserted media items downward and pivots around an axis of the hinge. A base plate is mounted below the guide member in the enclosure and is arranged to hold a stack of inserted media items on a top surface thereof. A motor is coupled to move the base plate up and down within the enclosure. A controller is coupled to control movement of the motor and is configured to provide signals to the motor to move the base plate to a predetermined home position adjacent to the guide member upon startup and move the base plate upward to compress any deformed inserted media items on the base plate until an input feedback signal reaches a predetermined level.
    Type: Grant
    Filed: January 12, 2021
    Date of Patent: January 31, 2023
    Assignee: NCR Corporation
    Inventors: Fraser Spowart, Scott Colston, Michael Rennie
  • Data-driven partial rescan precision booster
    Patent number: 11568378
    Abstract: A transaction is identified for a partial rescan security check based at least in part on basket items of the transaction. A total number of rescan items from the basket items is identified for rescan; the total number of rescan items selected for rescan is less than a total number of the basket items in the transaction. Based on the basket items and transaction features for the transaction, item categories or item departments are identified from which the total number of rescan items are to be selected from the basket items for the rescan security check. The total number of rescan items and the item categories for selection are provided to an attendant terminal for the rescan security check. The rescan security check is processed to determine whether the transaction was associated with theft or not associated with theft.
    Type: Grant
    Filed: November 26, 2019
    Date of Patent: January 31, 2023
    Assignee: NCR Corporation
    Inventors: Itamar David Laserson, Loran Halfon, Tali Shpigel
  • Sterilizing media cassette
    Patent number: 11565011
    Abstract: A sterilizing media cassette is described for docking with a self-service terminal or a docking terminal. The sterilizing media cassette has a body having a lower portion and four sides. The body is adapted to hold a stack of media items such as banknotes on support members positioned above the lower portion of the body. A lid is provided that couples to the body. The lid forms an enclosed inner space when coupled to the body. UV light sources are mounted on each an inner surface of the body and the inner surface of the lid. A controller activates the UV light source to sterilize the stack of media items. This may be done for a predetermined fixed period of time after the sterilizing media cassette is docked with a self-service terminal or a docking terminal. Ozone and/or heat may also be used for sterilization of the media items.
    Type: Grant
    Filed: September 18, 2020
    Date of Patent: January 31, 2023
    Assignee: NCR Corporation
    Inventors: Steven Birnie, Liam McCafferty
  • Mapping multiple views to an identity
    Patent number: 11568564
    Abstract: Disclosed are systems and methods for mapping multiple views to an identity. The systems and methods may include receiving a plurality of images that depict an object. Attributes associated with the object may be extracted from the plurality of images. An identity of the object may be determined based on processing the attributes.
    Type: Grant
    Filed: February 9, 2021
    Date of Patent: January 31, 2023
    Assignee: NCR Corporation
    Inventors: Brent Vance Zucker, Adam Justin Lieberman
  • Image sensor bridge interface
    Patent number: 11570382
    Abstract: An image sensor bridge interface is provided. The interface is situated between an image sensor and a processor. The interface comprises an integrated circuit. The integrated circuit comprises a Field-Programmable Gate Array (FPGA) decoupled from both image signals provided from the image sensor and a processor connected to the integrated circuit. The FPGA separates Ultraviolet (UV) and Infrared (IR) data values from image sensor-provided image data and embeds the UV and IR data values within the horizontal blanking, vertical blanking, and/or active video components of a video feed. The video feed provided from the integrated circuit to the processor using a standard video interface, and the processor providing the video feed or providing UV images, IR images, and Red, Green, and Blue (RGB) images separated from the video feed to a computing core of a host device.
    Type: Grant
    Filed: October 23, 2020
    Date of Patent: January 31, 2023
    Assignee: NCR Corporation
    Inventor: Jifei Yan
  • Self-checkout terminal sleep and wake operations
    Patent number: 11567562
    Abstract: Disclosed are self-checkout terminals and systems and methods for controlling the same. The systems and methods may include receiving a first image of the customer queuing area from the first camera and determining that a customer is in the customer queuing area. A first wakeup signal may be transmitted to one of the self-checkout terminals when the customer is in the customer queuing area. A second image of the customer queuing area may be received from the first camera and a determination may be made that the customer queuing area is void of customers. A first sleep signal may be transmitted to the one of the self-checkout terminals when the customer queuing area is void of the customers.
    Type: Grant
    Filed: June 28, 2019
    Date of Patent: January 31, 2023
    Assignee: NCR Corporation
    Inventors: Mark Allen Rambler, John Crooks
  • Fraud detection system and method
    Patent number: 11562377
    Abstract: A system and method is described for detecting a foreign object such as a skimmer placed adjacent to a bezel for a magnetic card reader device, as used in automatic teller machines and gas pumps. At least two sensors are mounted adjacent to the bezel. Each sensor provides a signal that varies when a skimmer is mounted adjacent to the bezel. A controller receive measurement signals from the sensors, and generates an alarm signal when the measurement signals differ from associated predetermined baseline signals by at least associated predetermined thresholds. The alarm signal indicates that a foreign object has been detected adjacent he bezel. The sensors may be capacitive, time of flight, spectral, radar, and/or inductive. The capacitive sensors may include three or more plates, forming multiple capacitive pairs, each capacitive pair effectively forming a separate sensor.
    Type: Grant
    Filed: December 2, 2021
    Date of Patent: January 24, 2023
    Assignee: NCR Corporation
    Inventors: Graeme Mitchell, Francesc Alier Pous, Martin Barrett, Kevan Johnston, Peter Vettraino
  • Intelligent asset management
    Patent number: 11551020
    Abstract: A code associated with a managed device is scanned by a mobile device operated by service personnel. The code at least comprises an identifier for managed device. A current geographical location of the mobile device and the code are provided to a cloud/server. The location is associated with the managed device and updated or added to a shared private blockchain ledger. The shared private blockchain ledger shared between one or more enterprises and one or more service organizations. In an embodiment, the managed device dynamically generates the code and presents the code on a display associated with the managed device for scanning by the mobile device.
    Type: Grant
    Filed: April 14, 2021
    Date of Patent: January 10, 2023
    Assignee: NCR Corporation
    Inventor: Micah Scott
  • Publishing and synchronization techniques
    Patent number: 11553056
    Abstract: Upon detection of a change in value to a data asset, customized rules are processed to publish the change and other information pertaining to the data asset with one or more services/devices. In an embodiment, the change and other information are dynamically pushed to a mobile device when the mobile device is in a predefined geographical area as defined by the customized rules.
    Type: Grant
    Filed: December 19, 2018
    Date of Patent: January 10, 2023
    Assignee: NCR Corporation
    Inventor: Taylor Dixon Burke
  • Data-driven machine-learning theft detection
    Patent number: 11551227
    Abstract: A machine-learning algorithm is trained with features relevant to basket data for items of transactions. The trained algorithm is trained to predict whether a given transaction is more or less likely to be associated with theft being engaged in by a transaction operator for the transaction. The trained algorithm is then provided basket data for a given transaction and produces as output a theft prediction value. When the theft prediction value exceeds a configured threshold value, the transaction is flagged for manual intervention or the transaction is flagged for subsequent manual verification.
    Type: Grant
    Filed: August 29, 2019
    Date of Patent: January 10, 2023
    Assignee: NCR Corporation
    Inventors: Itamar David Laserson, Avishay Farbstein, Tali Shpigel, Mor Zimerman Nusem
  • Device, system, and method for card skimming protection
    Patent number: 11551014
    Abstract: A card reader's motorized transport is controlled by firmware of the reader so as to control a distance that any card can be pulled into the reader during a transaction on a host device. The distance is sufficient enough to allow an embedded chip on the card to be read by a chip read interface but is insufficient to be read by a magnetic read interface. Furthermore, the entire length of the card is prevented from completely passing over the magnetic read interface during the transaction such that any skimmer placed within the reader is physically unable to read the magnetic card information from the magnetic strip of the card. In an embodiment, the firmware is configured to permit only chips from the cards to be read for transactions or configured to turn off chip only reading by permitting both chip reads and magnetic strip reads for each transaction.
    Type: Grant
    Filed: June 29, 2021
    Date of Patent: January 10, 2023
    Assignee: NCR Corporation
    Inventor: Graeme Mitchell
  • Transaction authentication
    Patent number: 11552945
    Abstract: A biometric token is generated for a user and provided to a user-operated device. A pre-staged transaction is defined by a user and the user supplies the token for association with the pre-staged transaction. Subsequently, a user visits a transaction terminal and a new candidate token is generated from biometric attributes of the user. The candidate token is matched to the token associated with pre-staged transaction to authenticate the user and the pre-staged transaction is processed at the transaction terminal as a completed transaction.
    Type: Grant
    Filed: April 29, 2021
    Date of Patent: January 10, 2023
    Assignee: NCR Corporation
    Inventors: Bruce McBain, Charlie Harrow, Husameldin M Ali Ibrahim
  • Multi-touch key entry interface
    Patent number: 11551217
    Abstract: An initial multi-digit contact (multi-touch) is detected on a surface of a touchscreen display during initiation of a key entry session on a transaction terminal. A reference row for a logically maintained keypad is set for the key entry session based on the multi-touch. Active rows for the key entry session are changed by swipes up or down. A given key within an active row is selected based on pressure applied by or removed from one of the digits relative to other digits in the multi-touch or based on one of the digits swiped up or down while other digits remain stationary. The key entry session terminates when the multi-digit contact is lifted off the surface without further touching for a preconfigured period of elapsed time. In an embodiment, the session terminates when a multi-touch swipe to the left and then the right is detected (or right and then left).
    Type: Grant
    Filed: September 17, 2020
    Date of Patent: January 10, 2023
    Assignee: NCR Corporation
    Inventor: Phil Noel Day
  • Custom data aggregation and integration processing
    Patent number: 11544238
    Abstract: Agents are configured to collect data from terminals and send the data in real time to a data integrator. The data integrator identifies the data types and processes custom aggregation on select ones of data types from the data. The data and the output of any aggregations are translated to a select output format and sent to one or more select resources for further processing. The data integrator determines when to send the data and the output from any aggregation in the select output format to the one more select resources based on a defined condition. In an embodiment, the data integrator sends the data and output from any aggregation in real time to at least one of the one or more select resources.
    Type: Grant
    Filed: November 30, 2017
    Date of Patent: January 3, 2023
    Assignee: NCR Corporation
    Inventors: Paul E. Hachem, Thomas Edwards
  • Monitoring of a project by video analysis
    Patent number: 11544735
    Abstract: A monitoring project is defined interactively through an interface. Resources needed for the project are obtained, configured, arranged, and verified within a target area. Video and audio feeds are captured and analyzed during a project period within the target area and customer interactions and intentions are derived from detected customer behaviors within the feeds. The intentions and behaviors are indexed with aggregated metrics within a data store. The interface provides custom queries, reports, interactive graphics, and real-time notifications from the data store that depict the custom aggregated metrics for the intentions and behaviors of the monitoring project.
    Type: Grant
    Filed: June 8, 2021
    Date of Patent: January 3, 2023
    Assignee: NCR Corporation
    Inventors: Matthew Robert Burris, Jodessiah Sumpter
  • Integration of retail services with search engine
    Patent number: 11538072
    Abstract: Dynamic and Customized web pages provided by a search engine to link to a retailer's online site are redirected to an integration platform when activated within a browser from search results of a user search. The integration platform segments the web pages into a plurality of sub links that when detected from the activation, which resulted in the browser redirection to the integration platform, cause specific retailer services to be accessed by the integration platform and customized information and services provided to the user within the browser.
    Type: Grant
    Filed: October 29, 2020
    Date of Patent: December 27, 2022
    Assignee: NCR Corporation
    Inventors: Om Prakash Sharma, Sandeep Reddy Chennu, Rajesh Goud Marka, Praveena Kollipara, Joanna Ruth Nelapudi, Soumya Satt, Aditya Sharma
  • System and method for maintaining synchronization between an enterprise system and a remote service support portal
    Patent number: 11531560
    Abstract: An agent and a configuration interface permit custom-level customizations for synchronizing a replica of an enterprise system over a network connection with a replicator. The replicator produces the replica as a Virtual Machine (VM) that is maintained on a portal server that is remote from an enterprise server that hosts the enterprise system.
    Type: Grant
    Filed: June 29, 2018
    Date of Patent: December 20, 2022
    Assignee: NCR Corporation
    Inventors: Chario Bardoquillo Maxilom, Clem Paradero Pepito, Stanley Reginald Sanchez, III