Patents Assigned to NCR
  • Fraud detection system and method
    Patent number: 11562377
    Abstract: A system and method is described for detecting a foreign object such as a skimmer placed adjacent to a bezel for a magnetic card reader device, as used in automatic teller machines and gas pumps. At least two sensors are mounted adjacent to the bezel. Each sensor provides a signal that varies when a skimmer is mounted adjacent to the bezel. A controller receive measurement signals from the sensors, and generates an alarm signal when the measurement signals differ from associated predetermined baseline signals by at least associated predetermined thresholds. The alarm signal indicates that a foreign object has been detected adjacent he bezel. The sensors may be capacitive, time of flight, spectral, radar, and/or inductive. The capacitive sensors may include three or more plates, forming multiple capacitive pairs, each capacitive pair effectively forming a separate sensor.
    Type: Grant
    Filed: December 2, 2021
    Date of Patent: January 24, 2023
    Assignee: NCR Corporation
    Inventors: Graeme Mitchell, Francesc Alier Pous, Martin Barrett, Kevan Johnston, Peter Vettraino
  • Transaction authentication
    Patent number: 11552945
    Abstract: A biometric token is generated for a user and provided to a user-operated device. A pre-staged transaction is defined by a user and the user supplies the token for association with the pre-staged transaction. Subsequently, a user visits a transaction terminal and a new candidate token is generated from biometric attributes of the user. The candidate token is matched to the token associated with pre-staged transaction to authenticate the user and the pre-staged transaction is processed at the transaction terminal as a completed transaction.
    Type: Grant
    Filed: April 29, 2021
    Date of Patent: January 10, 2023
    Assignee: NCR Corporation
    Inventors: Bruce McBain, Charlie Harrow, Husameldin M Ali Ibrahim
  • Publishing and synchronization techniques
    Patent number: 11553056
    Abstract: Upon detection of a change in value to a data asset, customized rules are processed to publish the change and other information pertaining to the data asset with one or more services/devices. In an embodiment, the change and other information are dynamically pushed to a mobile device when the mobile device is in a predefined geographical area as defined by the customized rules.
    Type: Grant
    Filed: December 19, 2018
    Date of Patent: January 10, 2023
    Assignee: NCR Corporation
    Inventor: Taylor Dixon Burke
  • Intelligent asset management
    Patent number: 11551020
    Abstract: A code associated with a managed device is scanned by a mobile device operated by service personnel. The code at least comprises an identifier for managed device. A current geographical location of the mobile device and the code are provided to a cloud/server. The location is associated with the managed device and updated or added to a shared private blockchain ledger. The shared private blockchain ledger shared between one or more enterprises and one or more service organizations. In an embodiment, the managed device dynamically generates the code and presents the code on a display associated with the managed device for scanning by the mobile device.
    Type: Grant
    Filed: April 14, 2021
    Date of Patent: January 10, 2023
    Assignee: NCR Corporation
    Inventor: Micah Scott
  • Device, system, and method for card skimming protection
    Patent number: 11551014
    Abstract: A card reader's motorized transport is controlled by firmware of the reader so as to control a distance that any card can be pulled into the reader during a transaction on a host device. The distance is sufficient enough to allow an embedded chip on the card to be read by a chip read interface but is insufficient to be read by a magnetic read interface. Furthermore, the entire length of the card is prevented from completely passing over the magnetic read interface during the transaction such that any skimmer placed within the reader is physically unable to read the magnetic card information from the magnetic strip of the card. In an embodiment, the firmware is configured to permit only chips from the cards to be read for transactions or configured to turn off chip only reading by permitting both chip reads and magnetic strip reads for each transaction.
    Type: Grant
    Filed: June 29, 2021
    Date of Patent: January 10, 2023
    Assignee: NCR Corporation
    Inventor: Graeme Mitchell
  • Data-driven machine-learning theft detection
    Patent number: 11551227
    Abstract: A machine-learning algorithm is trained with features relevant to basket data for items of transactions. The trained algorithm is trained to predict whether a given transaction is more or less likely to be associated with theft being engaged in by a transaction operator for the transaction. The trained algorithm is then provided basket data for a given transaction and produces as output a theft prediction value. When the theft prediction value exceeds a configured threshold value, the transaction is flagged for manual intervention or the transaction is flagged for subsequent manual verification.
    Type: Grant
    Filed: August 29, 2019
    Date of Patent: January 10, 2023
    Assignee: NCR Corporation
    Inventors: Itamar David Laserson, Avishay Farbstein, Tali Shpigel, Mor Zimerman Nusem
  • Multi-touch key entry interface
    Patent number: 11551217
    Abstract: An initial multi-digit contact (multi-touch) is detected on a surface of a touchscreen display during initiation of a key entry session on a transaction terminal. A reference row for a logically maintained keypad is set for the key entry session based on the multi-touch. Active rows for the key entry session are changed by swipes up or down. A given key within an active row is selected based on pressure applied by or removed from one of the digits relative to other digits in the multi-touch or based on one of the digits swiped up or down while other digits remain stationary. The key entry session terminates when the multi-digit contact is lifted off the surface without further touching for a preconfigured period of elapsed time. In an embodiment, the session terminates when a multi-touch swipe to the left and then the right is detected (or right and then left).
    Type: Grant
    Filed: September 17, 2020
    Date of Patent: January 10, 2023
    Assignee: NCR Corporation
    Inventor: Phil Noel Day
  • Monitoring of a project by video analysis
    Patent number: 11544735
    Abstract: A monitoring project is defined interactively through an interface. Resources needed for the project are obtained, configured, arranged, and verified within a target area. Video and audio feeds are captured and analyzed during a project period within the target area and customer interactions and intentions are derived from detected customer behaviors within the feeds. The intentions and behaviors are indexed with aggregated metrics within a data store. The interface provides custom queries, reports, interactive graphics, and real-time notifications from the data store that depict the custom aggregated metrics for the intentions and behaviors of the monitoring project.
    Type: Grant
    Filed: June 8, 2021
    Date of Patent: January 3, 2023
    Assignee: NCR Corporation
    Inventors: Matthew Robert Burris, Jodessiah Sumpter
  • Custom data aggregation and integration processing
    Patent number: 11544238
    Abstract: Agents are configured to collect data from terminals and send the data in real time to a data integrator. The data integrator identifies the data types and processes custom aggregation on select ones of data types from the data. The data and the output of any aggregations are translated to a select output format and sent to one or more select resources for further processing. The data integrator determines when to send the data and the output from any aggregation in the select output format to the one more select resources based on a defined condition. In an embodiment, the data integrator sends the data and output from any aggregation in real time to at least one of the one or more select resources.
    Type: Grant
    Filed: November 30, 2017
    Date of Patent: January 3, 2023
    Assignee: NCR Corporation
    Inventors: Paul E. Hachem, Thomas Edwards
  • Integration of retail services with search engine
    Patent number: 11538072
    Abstract: Dynamic and Customized web pages provided by a search engine to link to a retailer's online site are redirected to an integration platform when activated within a browser from search results of a user search. The integration platform segments the web pages into a plurality of sub links that when detected from the activation, which resulted in the browser redirection to the integration platform, cause specific retailer services to be accessed by the integration platform and customized information and services provided to the user within the browser.
    Type: Grant
    Filed: October 29, 2020
    Date of Patent: December 27, 2022
    Assignee: NCR Corporation
    Inventors: Om Prakash Sharma, Sandeep Reddy Chennu, Rajesh Goud Marka, Praveena Kollipara, Joanna Ruth Nelapudi, Soumya Satt, Aditya Sharma
  • Frictionless re-ordering and re-stocking
    Patent number: 11531958
    Abstract: Images capture locations of items on store shelves or on store display areas. An item inventory is automatically maintained from the images. Re-stocking rules for each item type are processed and a specific item type is automatically ordered from a vendor when dictated by a corresponding rule. A delivery of the specific items ordered is tracked within the store from the images for re-stocking the specific items within the store during the delivery by a vendor representative. The specific item delivery and restocking are verified, and an automatic acceptance of the specific items is sent to the vendor associated with the delivery when verified. In an embodiment, store personnel (admin, manager, owner) are automatically notified with a successful restocking. In an embodiment, payment is automatically made to the supplier when store personnel confirms the delivery.
    Type: Grant
    Filed: July 30, 2019
    Date of Patent: December 20, 2022
    Assignee: NCR Corporation
    Inventors: Marjorie Costillas Waskin, Virgilio Ayuban Esquilla, Jr., Charl Rio Villeno Lagura, Mary Laurice Bacanaya Sanchez
  • System and method for maintaining synchronization between an enterprise system and a remote service support portal
    Patent number: 11531560
    Abstract: An agent and a configuration interface permit custom-level customizations for synchronizing a replica of an enterprise system over a network connection with a replicator. The replicator produces the replica as a Virtual Machine (VM) that is maintained on a portal server that is remote from an enterprise server that hosts the enterprise system.
    Type: Grant
    Filed: June 29, 2018
    Date of Patent: December 20, 2022
    Assignee: NCR Corporation
    Inventors: Chario Bardoquillo Maxilom, Clem Paradero Pepito, Stanley Reginald Sanchez, III
  • Auditing-as-a-service
    Patent number: 11531611
    Abstract: Auditing information is captured from a processing stack of an invoked application. An annotation customized for that invocation context is processed to filter and/or add additional audition information available from the processing stack. The customized auditing information is then sent to a destination based on a processing context of the invoked application when the invoked application completes processing. In an embodiment, the customized auditing information is housed in a data store and an interface is provided for customized query processing, report processing, event processing, a notification processing.
    Type: Grant
    Filed: July 29, 2019
    Date of Patent: December 20, 2022
    Assignee: NCR Corporation
    Inventor: Michael Schechter
  • Managing media replenishment
    Patent number: 11526821
    Abstract: A method of managing media replenishment for a media terminal is described. The method comprises: calculating an amount of media required for the media terminal; receiving from the media terminal an indication of media items deposited at that media terminal that have a condition fulfilling a condition criterion; and adjusting the calculated amount of media required based on the indication of media items that fulfill the condition criterion.
    Type: Grant
    Filed: August 29, 2013
    Date of Patent: December 13, 2022
    Assignee: NCR Corporation
    Inventor: Michael James Neilan
  • Single-handed user interface
    Patent number: 11520478
    Abstract: A single-handed user interface is provided. Responsive to a single action provided by a single hand of a user when touching a touchscreen display, a first screen is rendered by the interface on the touchscreen display, which configures the interface for operation by the user while using one hand. Further second screens are rendered based on selections provided by the user while using the hand to navigate features of an application associated with the interface. Each feature provided by the application is accessible though the rendered screens by the single hand of the user. In an embodiment, each feature of the application is accessible through the rendered screens by a thumb of the user.
    Type: Grant
    Filed: December 15, 2018
    Date of Patent: December 6, 2022
    Assignee: NCR Corporation
    Inventors: Tim Gerlach, Husameldin M Ali Ibrahim, Tomasz Kruczek, Bruce McBain, Garrett Paul Schubiner
  • Supervisor module for crash detection and mitigation
    Patent number: 11523179
    Abstract: Disclosed is systems and methods for controlling a video display of a computing device during malfunction. The systems and methods can include receiving a first video stream and determining that the first video stream includes an error message for display on the video display. Once an error message is detected, a second video stream can be transmitted to the video display. The second video stream can include an alternate message for display on the video display.
    Type: Grant
    Filed: October 29, 2019
    Date of Patent: December 6, 2022
    Assignee: NCR Corporation
    Inventors: Sergio Silva, John Crooks, Andrew Klenzak
  • Wireless device for retrofitting ATMs
    Patent number: 11521187
    Abstract: A wireless device is provided for retrofitting ATMs. The wireless device including a memory; at least one hardware processor coupled to the memory; a hardware interface coupled to the least one hardware processor; and, at least one antenna coupled to the at least one hardware processor, where the at least one hardware processor is configured to: (i) receive over the at least one antenna an instruction to retrieve state data; (ii) receive the state data over the hardware interface from an ATM; and, (iii) transmit over a virtual private network (VPN) using the at least one antenna the state data, where the VPN is separate from a financial institution network the ATM communicates with to perform transactions.
    Type: Grant
    Filed: April 10, 2020
    Date of Patent: December 6, 2022
    Assignee: NCR Corporation
    Inventor: Kashish Raaj Dhanjani
  • Reusable bag with integrated wireless identifier and methods of operation
    Patent number: 11514427
    Abstract: A wireless tag is integrated into a reusable bag. The tag is registered to a payment account. During a transaction, a unique identifier for the tag is wirelessly acquired from the bag and linked to the payment account. When checkout for the transaction is required, the transaction price for the transaction is charged against the linked account without requiring any additional payment screens or payment interfaces at a transaction terminal where the transaction is being processed. In an embodiment, custom use, price, item type, store type, and/or weight restrictions with respect to the transaction and registered with the tag are enforced during checkout by the transaction terminal.
    Type: Grant
    Filed: October 25, 2019
    Date of Patent: November 29, 2022
    Assignee: NCR Corporation
    Inventor: Levino Felix Perrucci
  • Multiplatform microservice connection techniques
    Patent number: 11513875
    Abstract: Inter-microservice communications are managed through in-memory connection routing. A sending microservice writes a message over a port associated with the connection. The message is routed directly to one or more receiving microservices associated with the connection over their ports associated with the connection. The message may be converted to a different format or multiple different formats through plugins processed when the message is received over the sending microservice's port and before the converting messages are routed over the receiving microservices' ports. The inter-microservice communications are hardware and platform independent or agnostic, such that the microservices associated with the connection can be processed on different hardware and different platforms from one another.
    Type: Grant
    Filed: August 28, 2020
    Date of Patent: November 29, 2022
    Assignee: NCR Corporation
    Inventor: Alexander Arrabis Bronola
  • Fraudulent activity detection at a barcode scanner by verifying visual signatures
    Patent number: 11501316
    Abstract: System and method for detecting a fraudulent activity at a barcode scanner is disclosed. The method issues an alert when the fraudulent activity is confirmed by comparing the visual signature of the item being transacted over the checkout terminal to the model visual signature. The model visual signature is obtained by averaging the collection of visual signature of the item gathered over a period of time. A human validation via a remote processor is employed to confirm the fraudulent activity verified by a computer.
    Type: Grant
    Filed: October 29, 2020
    Date of Patent: November 15, 2022
    Assignee: NCR Corporation
    Inventors: Joshua Migdal, Malay Kundu