Abstract: Image analysis is performed on a user at a transaction terminal. Based on behaviors, expressions, and activities of the user, fraud or potential fraud is flagged. When fraud is flagged, the transaction terminal stops processing an active transaction on behalf of the user and alerts are sent. When potential fraud is flagged, images/video associated with the active transaction are sent for review and the active transaction may be suspended or permitted to proceed at the transaction terminal. In an embodiment, a same user conducting multiple transactions with different accounts at a same transaction terminal or multiple different transaction terminals within a configured period of time is automatically identified as fraud based on a fraud rule.

Abstract: User data is aggregated across a plurality of electronic communication channels and domains. An online system initially authenticates a user for access to the online system over a network. The online system provides a user identifier for the user to an authentication service. The authentication service generates a non-repeatable challenge from the aggregated user data for the user identifier and provides the non-repeatable challenge to the online system. The online system provides the challenge to the user and receives a response from the user. The online system provides the response to the authentication service and the authentication sends a success or failure back to the online system based on the response to the challenge, and based on the success or failure the online system makes a final determination for authenticating the user for accessing to the online system.

Abstract: Item recognition of a given item is trained on a single item from different views. The item recognition is then trained on images of the given item partially occluded by a second item having same, similar, or different shapes and features to that of the given item. General features of the item are noted and used to detect the given item when the given item is presented with multiple different items having multiple different occluded views.

Abstract: Various embodiments herein each include at least one of systems, methods, software, and data structures for product identifier not-on-file imaging system and processing. Some such embodiments include solutions that automate capturing and communicating images of imaged items for which an item identifier (e.g., UPC, DIGIMARC) cannot be located to facilitate correction and updating of product lookup databases to remove inefficiencies and sub-optimal experiences and realization at checkout. One such embodiment in the form of a method includes delivering, to a product pricing update location, an image of an item presented to a product scanner for scanning upon an occurrence of an item-not-on-file event indicating an unsuccessful price lookup database query performed with regard to an item identifier read by the product scanner from the presented item.

Abstract: Various embodiments herein each include at least one of systems, methods, software, and data structures for context-aided machine vision item differentiation. For example, one method embodiment includes identifying a customer in a shopping area, receiving an image of the customer holding an item, and performing item identification processing on the image to identify the item the customer is holding. The item identification processing, in some embodiments, includes generating a multidimensional feature vector with a data representation of each feature extracted from the image forming each dimension of the multidimensional feature vector. The item identification processing further includes matching the multidimensional feature vector to a stored multidimensional feature vector of a plurality of stored multidimensional feature vectors that are each associated with a respective product and passing a representation of the identified item for use by another process.

Abstract: A transaction for a customer is detected and transaction details are evaluated to obtain a federated customer profile that may span multiple channel communications. Policy conditions are evaluated to track and interact with the customer in a vendor-defined manner during the transaction. According to an embodiment, the transaction details, the customer profile, the tracked information, and other recorded interactions with the customer are accessible to the vendor for analysis, via a vendor interface.

Abstract: A system and method for verifying a non-scan item at a self-checkout point-of-sale terminal is provided. A merchandise item that isn't scanned at the self-checkout terminal is identified by a detection system. Further, a user helper device is provided to verify the incident by prompting the shopper for an input. The user helper device is operably connected to the self-checkout point-of-sale terminal and the detection system to determine and verify a fraudulent incident occurring during a transaction activity by the shoppers. Further, a store attendant device is provided for human intervention when necessary.

Abstract: Multiple portions of information for a product are hashed to produce unique hash values during a journey of the product from production to purchase by a consumer. The hash values and information are stored in a cryptographic cooperatively shared product data structure. The hash values are subsequently submitted as product or portions of product searches to the cryptographic cooperatively shared product data structures and results are obtained for products associated with the portions of the information. The results are provided to services to drive proactive actions with respect to the product or other products related to any of the portions of information.

Abstract: An item return for an item is identified and a workflow is determined based on first factors defined in customized rules. Resources associated with the workflow may be staged on devices associated with the item return and the workflow is initiated. When the item is detected as being present at a drop-off location for the item, item and customer information are gathered in accordance with the customized rules associated with the workflow. Security checks are processed using second factors defined in the customized rules. A decision is made based on the security checks as to whether the item return can continue processing with the workflow or as to whether an item return exception is to be raised for evaluation and/or inspection of the item and item return information collected before the item return exception was raised.

Abstract: A system and method for detecting a foreign object is disclosed. A transmit assembly has a transmit electrode, a ground plane, and a shield electrode positioned between the transmit electrode and the ground plane. Drive circuitry applies a predetermined fixed signal to the transmit electrode and to the shield electrode. A receive assembly is positioned adjacent to the transmit assembly and has a receive electrode. Detection circuitry is coupled to the receive electrode and generates a receive signal based the predetermined fixed signal applied to the transmit electrode. A controller monitors the receive signal to determine when a foreign object has been placed in proximity to the transmit assembly and/or the receive assembly.

Abstract: A system and method for replaying a security video at the time of a fraudulent incident at a point-of-sale checkout terminal is presented. The video playback takes place in real-time, when the event occurs, allowing personnel to take appropriate measures, corrective or otherwise, to deal with the event. Examples of such events may include when a weight-based security alert is triggered at a self-checkout, when a cashier or customer has missed scanning an item at the checkout, or other possible events where rapid replay of relevant video is required.

Abstract: Video frames from a video are compressed into a single image or a single data structure that represents a unique visual flowprint or visual signature for a given activity being modeled from the video frames. The flowprint comprises a computed summary of the original pixel values associated with the video frames within the single image and the flowprint is specific to movements occurring within the video frames that are associated with the given activity. In an embodiment, the flowprint is provided as input to a machine-learning algorithm to allow the algorithm to perform object tracking and monitoring from the flowprint rather than from the video frames of the video, which substantially improves processor load and memory utilization on a device that executes the algorithm, and substantially improved responsiveness of the algorithm.

Abstract: Various embodiments herein each include at least one of systems, methods, software, and devices for edge system health monitoring and auditing. One embodiment, in the form of a method includes performing a system audit over a first network of devices deployed within the facility to determine a status of each respective device. This embodiment further includes determining an overall system status for the facility based on results of the system audit including consideration of a status of each of the devices deployed within the facility and storing data representative of the overall system status of the facility. This embodiment also transmits at least a portion of the data representative of the overall system status of the facility over a second network to a facility system status monitoring application which may then present a single indicator of the overall system status or health.

Abstract: A system and method for identifying a foreign object in a stack of media items is disclosed. An upper clamping plate and an opposing lower clamping plate are positioned to hold a received stack of media items. Each clamping plate has an array of capacitive electrodes positioned on an inner surface thereof. Each of the capacitive electrodes in the one array positioned directly across from a corresponding one in the first array to form a capacitive electrode pair. A controller measures the capacitance of each capacitive electrode pair when the received stack of media items is positioned between the clamping plates, determine if a foreign object is present within the received stack of media items based on the capacitance measurements from each capacitive electrode pair, and generate a signal indicating that a foreign object has been detected when a foreign object is determined to be present.

Abstract: A network-based work assignment platform is provided. Employers and workers are registered on the platform. A registered employer posts a temporary job on the platform. The platform matches a registered worker to the temporary job. The platform facilitates, coordinates, and monitors performance of the temporary job by the registered worker and processes payment to the registered worker for performance of the temporary job on behalf of the registered employer.

Abstract: A display includes two-integrated cameras. A first camera is situated in a top right corner of a front display surface of the display and a second camera is situated in a top left corner of the front display surface. The display is connected to a transaction terminal with the first camera focused on a bagging area associated with the transaction terminal and with the second camera focused on a staging area associated with the transaction terminal. Each camera captures images of items and the item images are streamed over a high-speed display port directly to the transaction terminal. The transaction terminal performs item recognition, item tracking, and auditing on the items based the item images during transaction processing at the transaction terminal.

Abstract: A system and method of providing two-way communication between an isolated POS system and a website are described. The POS system operates as an air gap system. In response to detecting a trigger event the two-way communication is initiated for installation, diagnostic and repair services. POS information for transmission to the website through the internet is generated using a QR code that includes the website address and a data payload that depends on the desired service. The QR code is read by a smart phone and transmitted to the website. The website responds by sending response data dependent on the QR code and desired service. The response data is communicated to the POS system via another QR code for further operations by the POS system based thereon.

Abstract: An Uninterrupted Power Supply (UPS) is provided. The UPS comprises Alternating Current (AC) power ports, communication ports, a battery to supply Direct Current (DC) power, a display, a surge controller, a wireless transceiver, a processor, and a non-transitory computer-readable storage medium having executable instructions. The executable instructions when executed by the processor gathers coarse-grain and fine-grain power consumption metrics for a terminal plugged into an AC power port and the battery. The metrics displayed on the display and provided to user-operated devices over the wireless transceiver. User-operated devices include user interfaces that customer configure the executable instructions of the UPS for custom gathering of the metrics, custom aggregation of the metrics, custom reporting the metrics, and custom displaying of the metrics on the display.

Abstract: A configuration interface is provided. Hardware settings are obtained for a target server's networked environment through the configuration interface. Microservices are selected with configuration settings through the configuration interface. An installation package is created having an Operating System (OS), the selected microservices, the hardware settings, and the configuration settings. The installation package is uploaded to a blade server. Upon detection by the blade server of the presence of the target server's networked environment, a bootstrap operation is processed and the OS with the selected microservices are loaded and initiated on the blade server. The microservices are provided over the target server's network as a self-contained microservice platform from the blade server. The microservices interact with transaction devices over the network and user-operated devices through a portal interface provided with the installation package.

Abstract: Events generated from a terminal are analyzed and a problem associated with a component peripheral of the terminal is identified. Operations and parameters to the operation are obtained to resolve the problem. The operations and parameters are encoded in a code along with security information. The code is provided to a mobile device. The mobile device provides the code back to the terminal. The terminal verifies the security information from the code and decodes the operations and parameters. The operations with the parameters are processed to resolve the problem on the terminal, and the security information and code are logged for auditing.