Patents Assigned to NCR
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Patent number: 11030768Abstract: Cameras capture time-stamped images of predefined areas. Individuals and items are tracked in the images. Occluded items detected in the images are preprocessed to remove pixels associated with occluded information and the pixels remaining associated with the items are cropped. The preprocessed and cropped images are provided to a trained machine-learning algorithm or a trained neural network trained to classify and identify the items. Output received from the trained neural network provides item identifiers for the items that are present in the original images.Type: GrantFiled: October 30, 2018Date of Patent: June 8, 2021Assignee: NCR CorporationInventors: Brent Vance Zucker, Adam Justin Lieberman
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Patent number: 11025635Abstract: A request for access to a user's account is made to an authenticator. The authenticator sends a request for access to the user associated with the user's account. In response to user authorization, the authenticator sends an access link to a service engineer. The service engineer access the link to access the user's account with limited and restricted access. When a remote service session associated with the activated access link is terminated, the authenticator sends a termination of session notice to the user.Type: GrantFiled: January 30, 2017Date of Patent: June 1, 2021Assignee: NCR CorporationInventors: Jason Patterson, Nir Veltman
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Patent number: 11017192Abstract: Various embodiments herein each include at least one of systems, methods, software, and firmware for scan data source identification. One such embodiment, in the form of a method, includes receiving a dataset including scan data from a particular scanning device and adding data to the received dataset identifying at least one of the particular scanning device and a type of the particular scanning device. The method may further send the dataset to a terminal for processing.Type: GrantFiled: June 30, 2016Date of Patent: May 25, 2021Assignee: NCR CorporationInventors: John Crooks, Deborah Ann Detwiler
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Patent number: 11017385Abstract: Methods, systems, and apparatus, including computer program products, for online transactions. A web page of an online store includes a payment option that allows a payment application on a user device to pay for the merchandise using card payment information that does not include the account number of the card or require that the account number be shared with the online store merchant.Type: GrantFiled: April 28, 2015Date of Patent: May 25, 2021Assignee: NCR CorporationInventor: Jan Fedak
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Patent number: 10997613Abstract: Cross-channel and cross-source data are aggregated into an aggregated data store. Custom segmentation is generated from the aggregated data. A campaign is monitored for the custom segmentation with successes and failures provided as dynamic feedback to a machine learning process that dynamically adjusts the segmentation and the campaign for optimal performance. In an embodiment, a final recommendation is provided identifying a final optimal segmentation and campaign.Type: GrantFiled: April 29, 2016Date of Patent: May 4, 2021Assignee: NCR CorporationInventors: Ronald Chiwai Leung, Yehoshua Zvi Licht, Pragya Tripathi, David Allen Turner
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Patent number: 10991119Abstract: Disclosed are systems and methods for mapping multiple views to an identity. The systems and methods may include receiving a plurality of images that depict an object. Attributes associated with the object may be extracted from the plurality of images. An identity of the object may be determined based on processing the attributes.Type: GrantFiled: October 30, 2018Date of Patent: April 27, 2021Assignee: NCR CorporationInventors: Brent Vance Zucker, Adam Justin Lieberman
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Patent number: 10990492Abstract: A transaction terminals reports information regarding operation of terminal to a server-based analyzer. The analyzer labels the information and normalizes the labeled information into a model format. The analyzer reports the model format to a problem identifier/resolver. The problem identifier/resolver identifies a closest likely problem and a resolution for that closest likely problem based on the labeled information in the model format and reports the likely problem and resolution back to the analyzer for resolution on the transaction terminal.Type: GrantFiled: March 28, 2018Date of Patent: April 27, 2021Assignee: NCR CorporationInventor: Surisetty Pradeep Kumar
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Patent number: 10990968Abstract: A method includes receiving selection of an audible audio clip by a user, receiving transaction details including an indication of an amount and an identification of an account number associated with the user and corresponding to a pre-staged transaction, encoding the transaction details into an inaudible audio clip, and combining the audible audio clip and the inaudible audio clip into a transferrable audio file that when played, identifies the pre-staged transaction for execution. The pre-staged transaction may be initiated by receiving an audio rendering of the audio file, determining a duration and a size of the audible portion, decoding the inaudible portion to determine transaction details, including an amount and account identification, and the duration and size of the audible portion, validating the transaction based on the decoded and determined duration and size of the audible portion matching, and executing the transaction responsive to validation and the decoded transaction details.Type: GrantFiled: March 7, 2019Date of Patent: April 27, 2021Assignee: NCR CorporationInventors: Anand Chanduri, Naresh Tummanapalli
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Patent number: 10990416Abstract: A mobile device includes an originally downloaded mobile application. When a location of the mobile device is detected within a configured distance of a target enterprise store location, configuration data for the target enterprise's mobile application and services are obtained and automatically sent to the mobile device. The configuration data is applied to the original mobile application. When the user launches the original mobile application from the mobile device, the executing instance of the mobile application is transformed into the target enterprise's mobile application connected to the target enterprise's mobile application services server. The executing instance of the mobile application includes the branding, design, features, and workflow of the target enterprise's mobile application.Type: GrantFiled: July 30, 2019Date of Patent: April 27, 2021Assignee: NCR CorporationInventors: Kip Oliver Morgan, David Taylor Baker, Miguel Cintron, Sirang Taudray Woolheater
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Patent number: 10990970Abstract: Transaction information for a card transaction is automatically and selectively rendered to a screen of a display presented to a user. The user can edit zero or more operators and selected values provided in the screen and save any such edits. When saved, the transaction information and any edited operators and/or selected values are used to generate a rule for a fraud detection system for immediate application. Subsequent card transactions are evaluated in view of the generated rule to automatically detect any fraudulent transactions present in the card transactions.Type: GrantFiled: July 31, 2014Date of Patent: April 27, 2021Assignee: NCR CorporationInventor: David Divitt
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Patent number: 10990949Abstract: A host establishes an up-to-date, an automated, secure, and Peer-Two-Peer (PSP) communication session with a peripheral. During the communication session, the host controls serialization, prioritization, and delivery of messages being passed. Each message providing command instructions and/or information for processing between the host and the peripheral.Type: GrantFiled: May 7, 2020Date of Patent: April 27, 2021Assignee: NCR CorporationInventor: Bruce Frank Bukovics
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Patent number: 10990905Abstract: When a consumer carrying a device is automatically detected within a pre-defined and constrained space, ticket identifying information is automatically obtained from the device and relayed to a backend ticket redemption server. The ticket redemption server validates a ticket for the consumer from the ticket-identifying information and relays a confirmation to a ticket redemption agent's device and the consumer is checked-in for ingress onto a transportation system or into a venue destination of the consumer.Type: GrantFiled: November 30, 2015Date of Patent: April 27, 2021Assignee: NCR CorporationInventors: Robert Thomas Borucki, David Todd Slaughter
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Patent number: 10984239Abstract: Various embodiments herein each include at least one of systems, methods, software, and data structures for context-aided machine vision. For example, one method embodiment includes identifying a customer in a shopping area and maintaining an item bin in a computing system of data identifying items the customer has picked up for purchase. This method further includes receiving an image of the customer holding an item and performing item identification processing on the image to identify the item the customer is holding. The item identification processing may be performed based in part on a stored shopping history of the customer indicating items the customer is more likely to purchase. The identified item is then added to the item bin of the customer.Type: GrantFiled: September 27, 2018Date of Patent: April 20, 2021Assignee: NCR CorporationInventors: Brent Vance Zucker, Adam Justin Lieberman
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Patent number: 10984834Abstract: A dual-control security procedure is initiated, and a first person is identified for the procedure. The first person is authenticated and a remote agent that is remotely located is requested to participate in the procedure. Actions/behaviors of at least the first person are monitored from the video in accordance with the procedure and provided in real-time to the remote agent. An audit log is written to upon the conclusion of the procedure. The audit log at least comprising: identifiers for the first person and the remote agent, a procedure identifier for the procedure, an asset/area identifier associated with the procedure, a zone identifier for a location within an establishment, action identifiers for the actions, behavior identifiers for the behaviors, violation identifiers for any violations detected during the procedure, and a link to a video clip from the video that corresponds to at least the first person performing the procedure.Type: GrantFiled: January 28, 2020Date of Patent: April 20, 2021Assignee: NCR CorporationInventors: Sudip Rahman Khan, Matthew Robert Burris, Christopher John Costello, Gregory Joseph Hartl
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Patent number: 10977169Abstract: Disclosed are systems and methods for testing a plurality of process flows. The systems and methods may include executing a test narrative to test process flows. Once the test narrative is executed, a report card may be generated in accordance with the test narrative. A coverage map based on the report card may be displayed on a display.Type: GrantFiled: December 21, 2018Date of Patent: April 13, 2021Assignee: NCR CorporationInventors: Edward John Del Ayre, Baby Berdon Brigoli, Christopher M. Tuburan
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Patent number: 10977635Abstract: A pre-defined condition for a pending transaction is satisfied. In response, a real-time request for authorizing the pending transaction is sent to an interested party of the pending transaction. Based on a response received from the interested party, a notice is sent to a Point-Of-Sale (POS) terminal indicating whether the pending transaction was authorized and completed or denied.Type: GrantFiled: January 30, 2017Date of Patent: April 13, 2021Assignee: NCR CorporationInventor: Michael John Storiale
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Patent number: 10977214Abstract: A document image is obtained and fine-grain item-specific information within the document image is encrypted with varying levels of encryption, each encryption level associated is with a specific security access role. When the document image is presented to an end-user, the end-user's security access role determines which portions of the fine-grain item-specific information is decrypted and which portions remain encrypted, such that some portions of the document image are obfuscated from the end-user based on the end-user's security access role.Type: GrantFiled: May 30, 2017Date of Patent: April 13, 2021Assignee: NCR CorporationInventor: Arun George Eapen
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Patent number: 10970693Abstract: Embodiments for providing Semi-Automatic ATM Configuration are generally described herein. In some embodiments, obtaining configuration connection details are obtained. The configuration connection details are used to connect to a configuration server and to configure a self-service terminal (SST).Type: GrantFiled: March 28, 2014Date of Patent: April 6, 2021Assignee: NCR CorporationInventors: Stefano Cipollone, Heather McCracken
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Patent number: 10969622Abstract: A multi-pixel display panel can display an image that includes an informational element. A multi-element backlight panel can backlight the display panel. A controller coupled to the display panel and the backlight panel can control the backlight panel to illuminate the informational element more brightly or more dimly than portions of the image away from the informational element. In some examples, the controller can illuminate personal information more dimly than portions of the image away from the personal information, which can provide privacy for a user. In some examples, the controller can illuminate a prompt for a user action more brightly than portions of the image away from the prompt, which can call attention of the user to the prompt. In some examples, the controller can adjust an illumination level of at least a portion of the backlight panel in response to a sensed ambient light level.Type: GrantFiled: January 25, 2018Date of Patent: April 6, 2021Assignee: NCR CorporationInventors: Phil Noel Day, Donald Iain MacInnes, Steve Swaine
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Patent number: 10970754Abstract: An Application Programming Interface (API) exposes real-time service status information from a service backend system to a mobile application of a mobile device. Interactive, dynamic, and real-time service status information is rendered to the mobile device for managing and/or rating services rendered to a customer who operates the mobile device.Type: GrantFiled: December 12, 2016Date of Patent: April 6, 2021Assignee: NCR CorporationInventors: David Eric Malone, Mark David Davies