Patents Assigned to Service
  • Patent number: 11750586
    Abstract: Techniques to pre-authenticate an identity for an electronic account are described and claimed by the present disclosure. The electronic account may enforce a multi-factor authentication procedure that involves a number of steps. In addition to the electronic account, a user may have other accounts requiring authentications. Successful authentications with respect to those other accounts may provide evidence of the user's identity. If sufficient evidence is present, one or more steps of the multi-factor authentication procedure may be bypassed. Other embodiments are described and claimed.
    Type: Grant
    Filed: November 12, 2020
    Date of Patent: September 5, 2023
    Assignee: Capital One Services, LLC
    Inventors: Abdelkader M'Hamed Benkreira, Joshua Edwards, Adam Vukich
  • Patent number: 11748775
    Abstract: Successful application of a coupon code on an e-commerce website is detected via network request tracking and page data tracking. Upon coupon application, the coupon code is stored, for example in a server-based database. The coupon code is then automatically applied to subsequent e-commerce purchases whose parameters match the requirements for the coupon. The coupon can be automatically applied to purchases made by the same user and/or other users, as applicable.
    Type: Grant
    Filed: October 25, 2022
    Date of Patent: September 5, 2023
    Assignee: Capital One Services, LLC
    Inventors: Brian Atwood, Ryan Engle, Jonathan Coon
  • Patent number: 11746641
    Abstract: Methods to improve fluid flow of a multi-phase mixture, methods to separate fluids of a multi-phase mixture, and downhole multi-phase fluid mixture systems are disclosed. A method to improve fluid flow of a multi-phase mixture includes positioning a first acoustic device and a second acoustic device around a conveyance that provides a fluid flow path for a first fluid in a first phase and a second fluid in a second phase to simultaneously flow through the conveyance. The method also includes determining a flow rate and a fluid condition of the fluid mixture. The method further includes generating a standing acoustic wave through the conveyance based on the flow rate and the fluid condition to break down the first fluid into droplets having volume within a threshold volume.
    Type: Grant
    Filed: September 29, 2021
    Date of Patent: September 5, 2023
    Assignee: Halliburton Energy Services, Inc.
    Inventors: Ketankumar Kantilal Sheth, Robert Charles De Long, Donn J. Brown
  • Patent number: 11746621
    Abstract: A downhole shunt tube isolation system includes an isolation sleeve housing defining an isolation sleeve chamber and an isolation sleeve moveable within the isolation sleeve chamber between an open position and a closed position. The isolation sleeve has a slurry pathway that fluidically couples a first slurry tube segment to a second slurry tube segment with the isolation sleeve in the open position and fluidically decouples the first slurry tube segment from the second slurry tube segment in the closed position. The downhole shunt tube isolation system further includes a fluid channel in communication with the isolation sleeve chamber. The channel is initially closed to hydraulically lock the isolation sleeve in the open position. Additionally, the downhole shunt tube isolation system includes an actuation mechanism configured to open the fluid channel to hydraulically unlock the isolation sleeve and a biasing member to bias the isolation sleeve to the closed position.
    Type: Grant
    Filed: October 11, 2021
    Date of Patent: September 5, 2023
    Assignee: Halliburton Energy Services, Inc.
    Inventors: Stephen Michael Greci, Paul James, Austin Lee Wright
  • Patent number: 11746625
    Abstract: A nozzle for controlling the flow of a water and/or gas component of a fluid produced from a hydrocarbon-bearing reservoir, the fluid comprising oil and water and/or gas, the nozzle comprising a fluid passage extending between an inlet and an outlet, wherein the fluid passage comprises an uneven surface for imparting turbulence to the water and/or gas component of the fluid.
    Type: Grant
    Filed: February 24, 2020
    Date of Patent: September 5, 2023
    Assignee: Variperm Energy Services Inc.
    Inventor: Da Zhu
  • Patent number: 11746372
    Abstract: Disclosed herein are method for separating, amplifying, or detecting a nucleic acid from a sample may comprise contacting a sample lysate with a plurality of buoyant, inorganic, nucleic-acid-capture microspheres. The nucleic-acid-capture microspheres may comprise unicellular hollow microspheres having a diameter between 5 and 300 ?m and/or a true particle density between 0.05 and 0.60 grams/cm3. The microspheres may comprise hollow soda-lime-borosilicate microspheres. In some embodiments, the microspheres comprises hollow soda-lime-borosilicate microspheres surrounded by an amorphous silica shell. Also disclosed are kits for performing the methods.
    Type: Grant
    Filed: December 3, 2018
    Date of Patent: September 5, 2023
    Assignees: GoDx, Inc., The United States of America, as Represented by the Secretary, Dep. of Health and Human Services
    Inventors: Chang Hee Kim, Lichen Xiang, Wendy A. Henderson, Xiao Jiang
  • Patent number: 11750743
    Abstract: A method for routing customer service requests to call centers includes collecting data associated with customer service experience between a customer and a call center regarding a completed customer call. The collected data is analyzed to determine a quality of customer service for one or more completed calls between the customer and the call center. A nature of an incoming customer call is determined. The incoming customer call is routed to a call center based upon making reference to the analyzed collected data such that the nature of the customer call matches with corresponding one or more favorable attributes of the call center.
    Type: Grant
    Filed: January 19, 2021
    Date of Patent: September 5, 2023
    Assignee: United Services Automobile Association (“USAA”)
    Inventors: Vijay Jayapalan, Gregory Yarbrough, Eric Smith
  • Patent number: 11746748
    Abstract: A method of operating a wind energy installation wherein a rotor has a first rotor blade which can be angularly adjusted, a first adjustment drive for adjusting the rotor blade, and a safety control system. In a normal mode of operation, the first adjustment drive is supplied with energy from a source and is controlled by a first pitch control system. In a failure mode of operation, the supply of energy to the first adjustment drive is switched from the source to an energy storage device and the safety control system monitors a position and/or movement of the first rotor blade. The first rotor blade is adjusted by the first adjustment drive in a direction of a predetermined stopping position, while the safety control system, as a function of the monitored position and/or movement, enables or effects a deactivation of a first power supply shut-off device.
    Type: Grant
    Filed: July 2, 2021
    Date of Patent: September 5, 2023
    Assignee: Siemens Gamesa Renewable Energy Service GmbH
    Inventors: Oliver Hör, Stefan Behl, Karsten Warfen
  • Patent number: 11746614
    Abstract: A plugging tool includes an elongated inner housing allowing a first fluid to flow through a hollow interior of the inner housing, a retractable plunger positioned within the inner housing and operable to obstruct the flow of the first fluid into a discharge chamber and resume the flow of the first fluid into the discharge chamber based on a pressure exerted by the first fluid on the retractable plunger, and at least one pressure release valve (PRV) operable to open and release at least a portion of the first fluid from the inner housing based on a pressure exerted by the first fluid on the at least one PRV, wherein operation of the retractable plunger and the at least one PRV generates pulses of the first fluid used to deposit a sealing plug at a target interval of a wellbore.
    Type: Grant
    Filed: November 11, 2021
    Date of Patent: September 5, 2023
    Assignee: Halliburton Energy Services, Inc.
    Inventors: Hadi Arabnejad Khanouki, Harley Wayne Jones, II, Koustubh Kumbhar
  • Patent number: 11746643
    Abstract: Various downhole logging tools and methods of using and making the same are disclosed. In one aspect a method evaluating cement bond quality in a well is provided. In a well with a particular casing/tubing configuration, waveforms of acoustic energy returning from the tubing and the casing with the tubing present are recorded. A frequency spectrum from the recorded waveforms is determined. Amplitudes of the returning acoustic energy at one or more preselected frequency(s) of interest of a range of frequencies at which the amplitudes are noticeably affected by cement bond quality for the particular casing/tubing configuration are determined. The determined amplitudes are compared with one or more baseline amplitudes to look for indications of cement bond quality. Other aspects involve time domain analysis.
    Type: Grant
    Filed: July 22, 2021
    Date of Patent: September 5, 2023
    Assignee: Probe Technology Services, Inc.
    Inventors: Jun Zhang, Yibing Zheng
  • Patent number: 11744275
    Abstract: Systems and methods for measuring tobacco for packaging in pouches are disclosed. A system includes a hopper structured and arranged to hold a granular material in a hopper cavity. The system also includes a measuring system including a measuring cavity and a tube that is slidable in the hopper cavity between a first position unaligned with the measuring cavity and a second position over and aligned with the measuring cavity. The measuring system is configured to continuously communicate a vacuum to the measuring cavity. The measuring system is configured to move a portion of the granular material from the hopper cavity to the measuring cavity when the tube is in the first position. The measuring system is configured to move the portion of the granular material from the measuring cavity to a pouch making machine using pressurized gas that overcomes the vacuum when the tube is in the second position.
    Type: Grant
    Filed: December 29, 2020
    Date of Patent: September 5, 2023
    Assignee: Altria Client Services LLC
    Inventors: Herbert C. Longest, Jarrod W. Chalkley, Tamika S. Murrell, Jeremy J. Straight, Travis M. Garthaffner, Leah A. Meyers, James D. Evans
  • Patent number: 11748734
    Abstract: At least some embodiments of the present disclosure are directed to an exemplary system including an application server; a cache memory storage; and a datastore; where the application server is at least configured to: receive, from one or more web client sessions, real-time user-related activity data that is representative of one or more activities performed by a user during a day; store the real-time user-related activity data in a temporary cache user profile data structure of the at least one cache memory storage; upon the receipt of the real-time user-related activity data, invoke, in real-time, a plurality of APIs that are configured to determine a user-specific eligibility data, generate a fixed activity plan; and attribute, in real-time, an activity performance to the fixed activity plan based on a pre-determined allocating rule.
    Type: Grant
    Filed: October 3, 2019
    Date of Patent: September 5, 2023
    Assignee: American Express Travel Related Services Co., Inc.
    Inventors: James N. Berry, Jeffrey A. Chwast, Arvind Dua, Philip B. Hayden, Jahanzeb Jabbar, Sireesh B. Kilaru, Michael L. Sanabria
  • Patent number: 11750744
    Abstract: Predictive mapping technology is used to route a telephone call from a user to a customer service representative. The disclosed technology can use any one or more of the following factors to map a telephone call from a user to a customer service representative: (1) a sentiment score based on a topic of conversation; (2) an experience score of the customer service representative with a topic of conversation; and (3) a performance score of the customer service representative in managing a topic of conversation.
    Type: Grant
    Filed: August 31, 2022
    Date of Patent: September 5, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Kristopher Williams, Reynaldo Medina, III, Mark Anthony Lopez, Amy Daali
  • Patent number: 11746335
    Abstract: The invention is related to a dengue virus or chimeric dengue virus that contains a mutation in the 3? untranslated region (3?-UTR) comprising a ?30 mutation that removes the TL-2 homologous structure in each of the dengue virus serotypes 1, 2, 3, and 4, and nucleotides additional to the ?30 mutation deleted from the 3?-UTR that removes sequence in the 5? direction as far as the 5? boundary of the TL-3 homologous structure in each of the dengue serotypes 1, 2, 3, and 4, or a replacement of the 3?-UTR of a dengue virus of a first serotype with the 3?-UTR of a dengue virus of a second serotype, optionally containing the ?30 mutation and nucleotides additional to the ?30 mutation deleted from the 3?-UTR; and immunogenic compositions, methods of inducing an immune response, and methods of producing a dengue virus or chimeric dengue virus.
    Type: Grant
    Filed: April 19, 2022
    Date of Patent: September 5, 2023
    Assignee: The Government of the United States of American, as represented by the Secretary, Department of Health and Human Services
    Inventors: Stephen S. Whitehead, Joseph E. Blaney, Brian R. Murphy, Ching-Juh Lai
  • Patent number: 11748571
    Abstract: Data is received that encapsulates a document of text. The text is then segmented into a plurality of semantically coherent units using a coherence-aware text segmentation (CATS) machine learning model. Data is then provided that characterizes the segmenting. Related apparatus, systems, techniques and articles are also described.
    Type: Grant
    Filed: May 20, 2020
    Date of Patent: September 5, 2023
    Assignee: Educational Testing Service
    Inventors: Goran Glava{hacek over (s)}, Swapna Somasundaran
  • Patent number: 11746610
    Abstract: A method comprises measuring pressures at a number of locations along a drill pipe of a drill string positioned in a wellbore, using a number of pressure sensors that are positioned on or within the drill pipe at different depths of the wellbore. The method includes determining a first pressure gradient between measured pressures measured by a first pair of pressure sensors of the number of pressure sensors and determining a second pressure gradient between measured pressures measured by a second pair of pressure sensors of the number of pressure sensors. The method includes determining a pressure gradient change based on a difference between the first pressure gradient and the second pressure gradient; and identifying that a downhole condition has occurred based, at least in part, on pressure gradient change.
    Type: Grant
    Filed: June 24, 2022
    Date of Patent: September 5, 2023
    Assignee: Halliburton Energy Services, Inc.
    Inventor: Daniel D. Gleitman
  • Patent number: 11748386
    Abstract: Provided is a method for managing source identifiers of clustered records, which may include receiving a plurality of records, each having identification data associated with a source thereof. The records may be sorted into a first plurality of clusters. A first source identifier may be generated for each cluster. Update data associated with an update to the records may be received. At least some of the records may be sorted into a second plurality of clusters. A first cluster of the second plurality of clusters may have first identification data different from at least one cluster of the first plurality of clusters, and a second cluster of the second plurality of clusters may have identification data that substantially matches the at least one cluster. Whether to assign the first source identifier to the first or second cluster may be determined. A system and computer program product are also disclosed.
    Type: Grant
    Filed: September 9, 2021
    Date of Patent: September 5, 2023
    Assignee: Visa International Service Association
    Inventors: Sathis kumar Appukutty, Sukalyan Chakraborty, Abhijith Ramesh Kashyap, Mahesh Joshi, Urjit Anand Khadilkar, Prithwiraj Mitra, Nitin Singhal
  • Patent number: 11748448
    Abstract: Disclosed are a system, apparatus and techniques for evaluating a dataset to confirm that the data in the dataset satisfies a data quality metric. A machine learning engine or the like may evaluate text strings within the dataset may be of arbitrary length and encoded according to an encoding standard. Data vectors of a preset length may be generated from the evaluated text strings using various techniques. Each data vector may be representative of the content of the text string and a category may be assigned to the respective data vector. The category assigned to each data vectors may be evaluated with respect to other data vectors in the dataset to determine compliance with a quality metric. In the case that a number of data vectors fail to meet a predetermined quality metric, an alert may be generated to mitigate any system errors that may result from unsatisfactory data quality.
    Type: Grant
    Filed: October 10, 2022
    Date of Patent: September 5, 2023
    Assignee: Capital One Services, LLC
    Inventor: Robin Astrid Epp Neufeld
  • Patent number: 11748531
    Abstract: Design parameters for PDC drill bit including in-cone depth of cut controllers (DOCCs) are correlated to instances of coupled vibrations in the axial, lateral, and torsional directions occurring during downhole drilling. Design parameters are quantified by drilling efficiency (DE), average in-cone DOCC contact area, average weight on bit (WOB) taken off by in-cone DOCC, and average torque on bit (TOB) taken off by in-cone DOCC. Design guidelines to mitigate coupled vibrations are generated by correlating design parameter quantifiers and instances of coupled vibrations. Potential drill bit designs are then validated against the generated guidelines in order to mitigate vibration in future drilling runs.
    Type: Grant
    Filed: October 19, 2020
    Date of Patent: September 5, 2023
    Assignee: Halliburton Energy Services, Inc.
    Inventors: Shilin Chen, Christopher Charles Propes, Curtis Clifford Lanning, Bradley David Dunbar
  • Patent number: 11749131
    Abstract: Reading comprehension of a user can be assessed by presenting, in a graphical user interface, sequential reading text comprising a plurality of passages. The graphical user interface can alternate between (i) automatically advancing through passages of the reading text and (ii) manually advancing through passages of the reading text within the graphical user interface which is in response to user-generated input received via the graphical user interface. An audio narration is provided during the automatic advancing of the reading text. An audio file is recorded during the manual advancing of the reading text which is used to automatically determine an estimated level of reading comprehension of the user. Data characterizing the determined level of reading comprehension of the user can then be provided (e.g., displayed, loaded into memory, stored on a hard drive, transmitted to a remote computing system, etc.). Related apparatus, systems, techniques and articles are also described.
    Type: Grant
    Filed: September 30, 2019
    Date of Patent: September 5, 2023
    Assignee: Educational Testing Service
    Inventors: Beata Beigman Klebanov, Anastassia Loukina, Nitin Madnani, John Sabatini, Jennifer Lentini