Abstract: An information technology (IT) network includes configuration items (CIs) that may constantly change, where the CIs describe hardware components or software components that are configured to operate on the IT network. Machine learning techniques can be employed determine whether a CI has been changed (e.g., added, updated, or removed) in the IT network. For example, a software code or a log message associated with a CI can be analyzed to determine whether the CI is a newly added or updated within the IT network.

Abstract: Systems and methods directing requests to a particular node in a multi-tiered middleware environment are provided. In one embodiment, traffic requests can be dynamically routed to a desired server, and not be load balanced, based on an identification of the client generating the traffic requests.

Abstract: Techniques provided herein relate to registering secondary authentication information with a blockchain. A block chain is stored, having primary authentication information, secondary authentication information, or both that is used in authenticating one or more electronic data action requests provided by a client system to a backend system. The client system, a secondary device, or both registers the secondary device with blockchain node, such that secondary device data is stored as the primary authentication information, the secondary authentication information, or both in the blockchain node.

Abstract: A power outage detection system may include a device processor; and a non-transitory computer readable medium including instructions executable by the device processor to perform the following steps: receiving information indicative of the status of electrical power at a plurality of locations within a geographic region; determining the status of electrical power in the geographic region based on the status of electrical power at the plurality of locations; determining a boundary of an area in which electrical power is unavailable; and preparing a map that illustrates the boundary.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for securing data. One of the methods includes receiving one or more network data packets. The one or more network data packets include a token that identifies stored sensitive data. The one or more network data packets are desanitized, by: identifying and extracting, from the one or more network data packets, the token; requesting, from a distributed file system, the stored sensitive data, based upon the token; and receiving, in response to the request, the stored sensitive data as received stored sensitive data.

Abstract: A system includes a database configured to store a plurality of datasets and a monitoring system communicatively coupled to the database. The monitoring system is configured to perform operations that include receiving information, which has user information associated with a user and determining whether the received information is indicative of an update to a data access right associated with the user, in which the update to the data access right comprises a change in accessibility of a dataset of the plurality of datasets. The monitoring system is also configured to perform operations that include outputting a notification indicative of reviewing the user information associated with the user in response to determining the received information is indicative of an update to the data access right associated with the user.

Abstract: A touchless method and system of performing an authentication of a person in order to permit access to a secured resource is disclosed. The system and method are configured to collect channel state information associated with a person as they pass through a sensor zone and identify a biometric signal for the person. The system detects whether there is a match between the biometric signal and any biometric signals previously collected and stored in a database. If there is a match, the system verifies an identity of the person and can be configured to automatically grant the person access to one or more services, features, or locations for which he or she is authorized based on the authentication.

Abstract: An authentication system for granting access to an account associated with a user. An authenticator of the authentication system including a processor and a memory, the authenticator configured to: receive a request for authentication that identifies the user; access an authentication account associated with the user, wherein the authentication account indicates a smart device associated with the user; activate a control parameter of the smart device, wherein the control parameter may cause an effect in a media sample from the smart device; receive the media sample from the smart device and determine if the effect corresponding to the control parameter is observed in the media sample; and in response to a determination that the effect is not observed in the media sample, indicate that the request for authentication is a fraudulent request.

Abstract: A system and method for collecting and managing property information is disclosed. The system and method allow for buyers, sellers, agents and other parties that may have relevant information for a real estate transaction to collect and/or view property information stored in a property information storage system. The system and method include a virtual property notebook that facilitates collecting data about properties so that the information can be added to the property information storage system. Users are guided through a property using the virtual property notebook running as a software application on a remote device. The remote device can be used to collect image information. Users may be instructed to further inspect a property structure such as an appliance that the system has automatically detected. The system and method further include a prediction system that can provide estimated property values based on collected information.

Abstract: Current embodiments relate to proofing and authenticating digital access and/or control requests. By communicating with various service providers, automatic proofing and/or enrollment for authentication of digital access and/or control services may be provided. A confidence level may be calculated and data validation performed to ensure accuracy of the data received via the various service providers (e.g., to ensure that two data sets received from two respective service providers of the various service providers pertain to a user).

Abstract: Methods, systems, and storage media including instructions for resolving technology issues is described. One of the methods includes receiving, by at least one processor, a session record of user producing a technical error on a computer system. The method includes providing, by the at least one processor, the session record for resolution to a processing system. The method also includes providing, by the at least one processor, a potential solution to the technical error.

Abstract: Disclosed herein are systems and methods executing a security server that perform various processes using alert elements containing various data fields indicating threats of fraud or attempts to penetrate an enterprise network. Using alert elements, the security server generate integrated alerts that are associated with customers of the system and assign a risk score for the integrated alerts, which the security server uses to store and sort the integrated alerts according to a priority, based on the relative risk scores. Analyst computers may query and fetch integrated alerts from an integrate alert database, and then present the integrate alerts to be addressed by an analyst according to the priority level of the respective integrated alerts. This allows to ensure that the right customer, is worked by the right analyst, at the right time, to maximize fraud prevention and minimize customer impact.

Abstract: Embodiments described herein disclose methods and systems for authorizing a payment card transaction using a dynamic code accessed from a first device and a presence of a second device. The dynamic code can be accessed on a first device when the second device is within a proximity of the first device (e.g., electronically paired using a short-range communication protocol, on the same local area network). The system can receive a request for authorization of a transaction using the payment card and can include a verification code associated with the payment card and an identifier of the payment card, and the payment card can have the associated dynamic code. The verification code can be compared with a value of the dynamic code at the time of the transaction. In response to the verification code matching the dynamic code at the time of the transaction, the system can authorize the transaction.

Abstract: A disaster preparation system may include a system controller. The system controller may include a device processor; and a non-transitory computer readable medium including instructions executable by the device processor to perform the following steps: receiving location data from a personal electronic device of a user; receiving forecast data regarding a predicted disaster; making a determination of a preparatory action to be executed on behalf of the user, based on the location data and the forecast data; and executing the preparatory action at a predetermined time relative to the predicted time of occurrence of the predicted disaster.

Abstract: Methods and systems described in this disclosure allow customers to personalize their phone experience when calling into an organization. In some embodiments, customers who may benefit from this service are identified based on the content of the customer's previous or current phone calls to the organization. The identified customers may be invited to enroll and to provide preferences for a customized Interactive Voice Response experience. In some embodiments, the customer can elect to hear the balances of one or more of his accounts without going through a phone menu or asking a representative to look up the relevant amounts. Once enrolled, when the customer dials into the organization and upon successful authentication, the organization proactively states the customer's account balances with no further customer request.

Abstract: A flexible chip card such as a credit card or a debit card that incorporates a protective layer that precludes unauthorized access to the chip in the chip card. The protective layer is a highly conductive layer that shields the chip and prevents electromagnetic waves that may be emitted by an illicit device from accessing the chip. This protective layer thus prevents any unauthorized persons from obtaining confidential information from the chip card that may then be used to consummate fraudulent transactions or conduct other illicit activities. In one embodiment, the flexible chip card includes one or more stiffening structures to provide rigidity to the chip card.

Abstract: A system and method for a guided inspection of an apartment, home or other physical space is disclosed. The system and method use augmented reality to guide a user through a physical space. The system and method further use machine learning to automatically detect and classify damage to various physical structures in the physical space. In response to detected damage, the system may prompt a user to move closer to the detected damage for further inspection. The system can also detect obscured structures and prompt a user to make changes to the environment to increase the visibility of the obscured structures.

Abstract: A system for dispensing flame retardant foam on the exterior of a structure. The structure has an opening that enables distribution of flame retardant foam onto the roof. The system includes a foam distribution system having a foam expansion chamber and a roof plenum for delivery through the roof opening. Foam solution and compressed air are combined in a conduit and supplied to the foam expansion chamber. The structure may have at least one wall. In that case, the system may have a wall plenum for delivery of flame retardant foam from the foam expansion chamber through a first wall-associated opening. Each such wall will have an opening associated with the wall that enables distribution of flame retardant foam onto that wall.

Abstract: This disclosure describes systems and methods that identify activities for which scripts can be built to perform an activity when requested by a user. The scripts can be voice-activated by a defined customized voice command and can include delivery preferences. The user's identity can be verified by analyzing voice biometrics of the customized voice command. After performance of the activity, results can be delivered to the device in the format indicated in the script.

Abstract: Methods and systems for distributed detection of road conditions and damage are described. In one embodiment, a method for distributed detection of road conditions and damage is provided. The method includes receiving, from one or more mobile devices, a plurality of reports of anomalies associated with roads in a geographic area. The method also includes storing the received reports of anomalies in a database and comparing each report of an anomaly to stored reports of previous anomalies in the database. The method further includes determining whether each report of an anomaly indicates road damage or a temporary problem. The method includes generating a prioritized list of locations of anomalies associated with one or more roads that have been determined to have road damage that needs maintenance and/or repair.