Patents Assigned to United Services Automobile Association (USAA)
  • Patent number: 12093932
    Abstract: Aspects of the present disclosure are directed to techniques to simulate conditions while progressing towards a goal state using token conversions. Tokens can be assets associated with a defined goal and can be implemented to segment accounts for a defined purpose and to improve user planning. An account can be segmented by converting a portion of the user's account balance to tokens to progress towards the goal. In some implementations, a simulation can generate a target token conversion schedule that achieves a target number of tokens at a target date. However, user behavior can change the observed token amounts and cause deviations from the schedule. The simulations can alter the token conversion schedule and arrive at a new target date for the target number of tokens. In some implementations, automated agents and machine learning components can be used to implement the token tracking and simulations.
    Type: Grant
    Filed: August 21, 2023
    Date of Patent: September 17, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Noe Alberto Martinez, Huihui Wu, Steven Michael Bernstein, Nickolaus Wayne O'Neal
  • Patent number: 12093997
    Abstract: Systems and methods described herein track bartering using distributed ledger techniques to, for example, facilitate the establishment of a bartering marketplace that enables users to barter for, and ultimately exchange, services and/or goods with each other. In certain embodiments, a monetary value may be assigned to each service and/or good to be bartered to establish appropriate bartering baselines. In addition, in certain embodiments, additional monetary value exchanges may be tracked for particular exchanges to make sure that the exchanges are fair.
    Type: Grant
    Filed: May 25, 2023
    Date of Patent: September 17, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Ashley Raine Philbrick, Oscar Guerra, Kelly Q. Baker, Carlos J P Chavez, Yevgeniy Viatcheslavovich Khmelev, Theresa Marie Matowitz
  • Patent number: 12093150
    Abstract: The present disclosure provides a system and method for online brand continuity. Online brand continuity can include a number of Internet or intranet access points via which one or more network addresses can be advertised. A client can be provided with availability of a business image application via at least one of the Internet or intranet access points.
    Type: Grant
    Filed: June 21, 2023
    Date of Patent: September 17, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: David M. Niedzielski, Christopher S. Trost, Roger Pena, Tommy Lavelle, Donald E. Clemons, Jr.
  • Patent number: 12093951
    Abstract: Techniques are described for receiving a whitelist record, the whitelist record comprising a date, a time, or a combination. The techniques include determining whether a transaction is valid based on the whitelist record. The techniques further include processing the transaction in response to the transaction being valid based on the whitelist record and storing the transaction in response to the transaction being determined to be valid.
    Type: Grant
    Filed: April 7, 2020
    Date of Patent: September 17, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventor: Jon Fisher
  • Patent number: 12093410
    Abstract: Methods and systems can protect information shown on a screen of a device. A user associated with the device can be authenticated, e.g., using photo identification of the user. In response to authenticating the user, data can be displayed on the device. A camera associated with the device can be automatically activated to take one or more images in response to a triggering event, a predetermined time interval, or randomly generated time intervals. An enhanced privacy environment is detected by analyzing the one or more images to identify that there are more than a threshold number of faces or people in the picture, or by identifying that the user is not in the picture based on a comparison of the picture to the photo identification of the user. In response to detecting the enhanced privacy environment, a privacy mode is enabled. The privacy mode can include various security measures such as concealing sensitive content or providing various security notifications.
    Type: Grant
    Filed: November 17, 2021
    Date of Patent: September 17, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Carlos Chavez, Michael J. Szentes, Subhalakshmi Selvam, Sean C. Mitchem
  • Patent number: 12087158
    Abstract: Devices at a scene of a vehicular accident may be used to direct vehicle traffic in response to the vehicular accident. For example, a device associated with a structure at a location of the vehicular accident may analyze information about the accident scene and, based on the information, direct traffic near the accident scene.
    Type: Grant
    Filed: May 12, 2023
    Date of Patent: September 10, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Richard Daniel Graham, Bradly Jay Billman
  • Patent number: 12087152
    Abstract: A system includes a building that has a wall that is at least partially covered in a smart paint. The system also includes a sensor that is configured to collect sensor data regarding a condition within the building. The system additionally includes a controller that is operatively coupled to the wall and the smart paint. The controller is configured to receive the sensor data from the sensor, determine whether the condition is present based on the sensor data, and in response to determining the condition is present, cause the smart paint to provide an indication that the condition is present.
    Type: Grant
    Filed: September 28, 2022
    Date of Patent: September 10, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Andre Rene Buentello, Nathan Lee Post, Justin Royell Nash, Gregory David Hansen, Jose L. Romero, Jr., Brian Francisco Shipley
  • Patent number: 12086110
    Abstract: Embodiments are described herein for data input, collection, and verification using information stored on a distributed ledger, such as a blockchain. A distributed ledger may securely store data relating to an insurance claim, for example. Use of a distributed ledger may provide an immutable, readily auditable record of the history of the insurance claim.
    Type: Grant
    Filed: August 8, 2019
    Date of Patent: September 10, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Snehal Desai, Nolan Serrao, Bharat Prasad
  • Patent number: 12087051
    Abstract: A post-disaster conditions monitoring system. The system may include a device processor; and a non-transitory computer readable medium including instructions executable by the device processor to perform the following steps: receiving a plurality of images from a plurality of personal devices in a geographic region; determining conditions in a geographic region based on the information received from the plurality of images; and preparing a map indicating the determined conditions within the geographic region.
    Type: Grant
    Filed: April 5, 2019
    Date of Patent: September 10, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Meredith Beveridge Lecocke, Michael J. Maciolek, Robert Wiseman Simpson, Daniel Christopher Bitsis, Jr., Bobby Lawrence Mohs, Manfred Amann, Emily Margaret Gray, Donnette Moncrief Brown
  • Patent number: 12086495
    Abstract: The present technology provides a system that enables a user to communicate with one of multiple devices in a network based on context information from another device in the network. The system includes a context manager configured to (1) receive context information from the multiple devices; (2) identify a subject-of-interest based on a user input; (3) determine a set of relevant context information based on the subject-of-interest and the received context information; and (4) transmitting the set of relevant context information to a target device to perform a task associated with the subject-of-interest. The context information managed by the present technology enables a user to conveniently interact with the multiple devices in the network without requiring the user to provide details of his/her instructions.
    Type: Grant
    Filed: June 30, 2022
    Date of Patent: September 10, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Adrian Borunda, Brandon Scott Kotara, Richard Tanner, Ben Hawkins, Quincy Nanaasare Obeng, Cale Riley Spratt
  • Patent number: 12087151
    Abstract: An emergency signaling system is disclosed. The system includes a receptacle and a painting device. The painting device is covered in a paint material and stored in the receptacle. The receptacle can be used to launch the painting device onto a surface, such as a roof, in the event that a user needs to signal a search and rescue team or anyone near their present location. The painting device, upon contact with a surface, creates a painted signal. The painted signal can have different shapes according to the shape of the painting device. The painting device can include weight members or flexible frame members to facilitate opening the painting device from a closed or folded configuration to a fully open configuration once the painting device has been launched from the receptacle.
    Type: Grant
    Filed: August 4, 2023
    Date of Patent: September 10, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Emily Margaret Gray, Brian Francisco Shipley, Justin Dax Haslam, Robert Wiseman Simpson, Donnette Moncrief Brown, Eric David Schroeder, Michael J. Maciolek, Bobby Lawrence Mohs, Manfred Amann, Rochelle Ann Tijerina, Meredith Beveridge
  • Patent number: 12086813
    Abstract: A smart glasses system includes smart glasses configured to be worn by an individual. The smart glasses include a display and a camera configured to obtain one or more images. One or more processors are communicatively coupled to the smart glasses and are configured to receive the one or more images and to process the one or more images to identify characteristics of damage to a property. The one or more processors are also configured to generate, based on the characteristics of the damage to the property, a mitigation protocol. The one or more processors are further configured to provide an output indicative of one or more steps of the mitigation protocol to the smart glasses for presentation to the individual via the display.
    Type: Grant
    Filed: September 29, 2021
    Date of Patent: September 10, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Ravi Durairaj, Mark Paxman Warnick, Will Kerns Maney, Elena Marie Carrasco, Nolan Serrao, Jeanie Graciela Lopez, Nathan Lee Post
  • Patent number: 12088675
    Abstract: A system may include a communication device that may enable a user to complete a digital form via a first communication session. The system may include a processor that may determine that the user has not completed the digital form, determine one or more issues associated with the user not completing the digital form based on a progress point associated with the digital form, determine a communication channel to use to follow up with the user regarding the digital form based on a data profile associated with the user, the one or more issues, or both, and establish a second communication session with the user via the communication channel to present the digital form at the progress point, such that the user can continue to complete the digital form using the second communication session.
    Type: Grant
    Filed: October 5, 2023
    Date of Patent: September 10, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: David Patrick Dixon, Kevin Kenneth Fiedler
  • Patent number: 12077296
    Abstract: This disclosure relates to utilizing unmanned vehicles for insurance claim processing. For example, a UAV may be directed to proceed to a property, collect damage data, and, based on analysis of the data, determine whether additional damage is occurring. Additional data can be collected in response to the determination. Data can be collected from a sensor within the property as well as a sensor of the UAV.
    Type: Grant
    Filed: March 6, 2023
    Date of Patent: September 3, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventor: Jordan Newmark
  • Patent number: 12079115
    Abstract: A system including a development environment data store configured to store development environment data associated with development computer code and a production environment data store configured to store production environment data pertaining to one or more electronic services. The system includes a scenario builder computer is configured to identify one or more scenario parameters relevant to the development computer code, the one or more scenario parameters comprising less than a full set of available scenario parameters and provides the one or more scenario parameters to a scrubber computer.
    Type: Grant
    Filed: March 9, 2022
    Date of Patent: September 3, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Robert Lee Black, Timothy Blair Chalmers, Sumita T. Jonak, David M. Jones, Jr., Gideon Bowie Luck, Ana Rosa Maldonado, Oscar Roberto Tijerina
  • Patent number: 12079866
    Abstract: A system includes an intermediate mortgage integration platform as a service (MiPaas). Specifically, an MiPaas layer may facilitate integration between a loan origination system (LOS) and supporting services. The MiPaas layer may provide integration flexibility by enabling integration of the supporting services with each other and with different LOSs. Indeed, a number of MiPaas integration formats (e.g. REST API, OpenAPI, GRPC, GraphQL, Industry Standard interface, etc. may be provided to facilitate ease of integration between the LOS and the supporting services. Further, the MiPaas may provide processing efficiencies by adapting workflows based upon particular retrieved data. In this manner, efficient processing may be performed in an intermediate data processing layer, resulting in more efficient turnaround times and reduced processing requirements at traditionally over-burdened systems.
    Type: Grant
    Filed: July 6, 2022
    Date of Patent: September 3, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Hrishikesh Madhukar Godse, Jason Christopher Bostic, Elizabeth Poland Smith
  • Patent number: 12081703
    Abstract: Systems, methods, and computer program products provide a digital twin of a call center or call center network, including the members, representatives, and algorithms therein. The digital twin can be used to model real-world call centers and call center networks or may be modified to test changes (in the center/network's control such as algorithms or representative staffing, or beyond the center network's controls such as callers) before they are implemented in real-world production environments. Call loads, which may be based on real call loads or generated differently, can be used to test current or contemplated call center/network arrangements. The digital twin can be validated through comparison with data received from the real-world call center(s)/network(s) it models.
    Type: Grant
    Filed: March 6, 2023
    Date of Patent: September 3, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Lambros Petropoulos, John Michael Lombard, Atesmachew Bizuwerk Hailegiorgis
  • Patent number: 12078571
    Abstract: A roof monitoring system includes sensors configured to be distributed across a roof a building. The monitoring system also includes a controller configured to receive sensor feedback from the sensors, where the sensor feedback is indicative of a roof temperature, a first characteristic of light reflected off the roof, a second characteristic of light passing through the roof, a third characteristic of sound associated with the roof, and/or a moisture content on the roof. The controller is also configured to compare the sensor feedback with an expected feedback. The controller is also configured to detect, in response to determining that the sensor feedback deviates from the expected feedback, a roof defect. The controller is also configured to diagnose a cause of the roof defect.
    Type: Grant
    Filed: January 27, 2022
    Date of Patent: September 3, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Timothy Blair Chalmers, Ramsey Devereaux, Dwayne Phillip Wilson
  • Patent number: 12079596
    Abstract: As the number of software tools and standards have greatly expanded, it has become more difficult for programmers to learn and implement the various tools and standards they may encounter on a daily basis in an efficient and effective manner. Significant work-hours, training, and trial and error may be involved when adopting each new tool and/or standard. The present disclosure relates to a code generator that may receive a variety of inputs, such as user-generated code, software descriptions, software standards, software blueprints, and so on, and generate code based on the inputs.
    Type: Grant
    Filed: April 28, 2022
    Date of Patent: September 3, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventor: Thomas Walther
  • Patent number: 12073477
    Abstract: The present disclosure relates to analyzing data related to smart home activity that is useful to risk analysis, service cost determination/adjustment, and behavioral incentivization. A monitoring system may acquire maintenance information, contextual information, and/or financial information with minimal user input to assess risk associated with user behavior and home activity associated with a smart home. Based on generating a risk factor associated with the smart home, the monitoring system may provide a user with an accurate service cost (e.g., home insurance quote) related to the smart home activity.
    Type: Grant
    Filed: May 27, 2021
    Date of Patent: August 27, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Amber K. Buehrle, Ramsey Devereaux, Michael Hertz, Michael Kyne, Theresa Marie Matowitz, Steven Robert Seigler