Patents Assigned to United Services Automobile Association (USAA)
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Patent number: 12185133Abstract: Techniques provided herein employ a mesh network of wireless communication-enabled devices to monitor activity in a geographical area, such as a neighborhood or a parking lot. To this end, the mesh network monitoring system collects data about the devices found in the mesh network and establishes an expected activity level, which is used as a reference for comparing and classifying a current activity level. If the current activity level deviates significantly from the expected activity level, it may be classified as an unusual event. Upon detecting an unusual event, the mesh monitoring network may output a notification sent to the users of the devices in the mesh network. The mesh network monitoring system may help drivers determine availability of parking spots on a parking lot.Type: GrantFiled: February 24, 2023Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Arthur Quentin Smith, Oscar Guerra, Timothy Blair Chalmers, Noe Alberto Martinez, Justin Dax Haslam, Robert Lee Black, Jon D. McEachron
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Patent number: 12182609Abstract: Embodiments of the present disclosure include systems and methods for managing the configuration and execution of executable controls. In particular, a control execution management system may enable organizations to configure executable controls relating to certain internal and/or external processes, and for configuration and execution data for the executable controls to be maintained by the organizations, for example, in a distributed ledger (e.g., a blockchain network). Continuously monitoring configuration and execution data of the executable controls may enable an organization to always have updated information relating to the executable controls and how they impact their associated internal and/or external processes, thereby enabling the organization to, for example, provide such information to regulatory agencies, relevant stakeholders, and so forth.Type: GrantFiled: May 31, 2022Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: David Anthony Phelps, Marco Antonio Gracia, Ryan Thomas McLeod, Jacqueline Wendy Montemayor
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Patent number: 12185039Abstract: A vehicle monitoring system, includes a vehicle database, which includes information associated with a plurality of vehicles. The vehicle monitoring system also includes a sensor database, which includes information captured by a sensor of an observing vehicle, and one or more processors. The one or more processors may generate a request to determine information associated with a target vehicle and to transmit the request to the sensor in response to determining that the information captured by the sensor does not include the information associated with the target vehicle. The sensor captures the information associated with the target vehicle based at least in part on the request. The one or more processors may also receive and store the information associated with the target vehicle from the sensor. Further, the one or more processors may output the information associated with the target vehicle to a computing device.Type: GrantFiled: November 3, 2021Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Cory A. Matheson, Kade L. Scott
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Patent number: 12182819Abstract: Systems and methods ingest extensive data regarding real-time transactions to determine correlation between a variety of parameters and possible fraud events. Possible fraud can be predicted, and notifications delivered to a fraud team. Correlations can be discovered using unsupervised machine learning, and particular systems and methods can utilize natural language processing to both receive and provide information concerning fraud risk and countermeasures.Type: GrantFiled: January 1, 2023Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Gregory D. Hansen, Andre R. Buentello, Ashley R. Philbrick, Jose L. Romero, Jr., Reynaldo Medina, III, Curtis M. Bell, Yevgeniy Khmelev, Ruthie D. Lyle, Victor Kwak, Jon D. McEachron, Stacy C. Huggar
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Patent number: 12182788Abstract: A system for receiving cash deposits at a point of sale includes a processor; a product inventory database; a communication interface; a product inventory item reader; and a purchase instrument reader. The processor is configured to receive a product code from the product inventory item reader; access the product inventory database to recognize the product code as a deposit product code; receive signals indicating an amount of a deposit associated with the deposit product code; receive signals from the purchase instrument reader identifying an account for the deposit; and send signals to a transaction processing network via the communication interface to thereby effect the deposit of the amount into the account.Type: GrantFiled: July 19, 2023Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Gunjan Vijayvergia, Bharat Prasad
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Patent number: 12183469Abstract: A user score of a test for assessing a risk of a user of having or developing a contagious illness may be obtained, for each user of a plurality of users entering in a group setting. A group score based on the user scores associated with the plurality of users in the group setting may be generated. The group score indicating a group risk of a presence or development of the contagious illness in the group setting may be communicated for display. Group scores associated with a plurality of group settings may be obtained and communicated for display. A message may be communicated to a mobile user device indicating a group setting as a current high risk group setting, being associated with a score that is outside a limit set by a threshold value and with a location in proximity to a current location of the mobile user device.Type: GrantFiled: February 1, 2021Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Mark Paxman Warnick, Will Kerns Maney, Jr., Phillip E. Marks, David Jason Anderson James, Elena Marie Carrasco, Quian Antony Jones, Sumita T. Jonak
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Patent number: 12182812Abstract: Embodiments described herein disclose methods and systems for authorizing a payment card transaction using a dynamic code accessed from a first device and a presence of a second device. The dynamic code can be accessed on a first device when the second device is within a proximity of the first device (e.g., electronically paired using a short-range communication protocol, on the same local area network). The system can receive a request for authorization of a transaction using the payment card and can include a verification code associated with the payment card and an identifier of the payment card, and the payment card can have the associated dynamic code. The verification code can be compared with a value of the dynamic code at the time of the transaction. In response to the verification code matching the dynamic code at the time of the transaction, the system can authorize the transaction.Type: GrantFiled: February 14, 2023Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventor: Patrick Adam
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Patent number: 12183202Abstract: A parking availability predictor system provides a prediction of parking availability that meets a user's specified needs. When the user submits a query for parking availability, he can include desired parking criteria such as location, handicapped status, and desired time to begin parking. The system consults a parking occupancy model which gathers current and historical information about parking occupancy, including parking durations and durations of vacancies between occupancies. The model processes the gathered information into a statistical predictor of parking occupancy and vacancy. The system uses the predictor to predict when parking that meets the user's needs will become available. That prediction, including user-suitable parking locations along with the expected start of their vacancies, is then sent to the user in answer to his query.Type: GrantFiled: February 5, 2024Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Nikhil Dama, Laura Frisbie Evans, Christopher Ryan Haberland, Ting Lu, Simon Phillip Stolarczyk, Kristopher Thomas Williams
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Patent number: 12182795Abstract: Authentication method and systems using RFID-enabled payment cards are disclosed herein where a server receives a request corresponding to authorization of a payment associated with a payment card from an electronic terminal. The server identifies an electronic device of a user associated with the payment card. The server then transmits an instruction to the electronic device to cause an RFID reader of the electronic device to determine whether an RFID tag corresponding to the payment card is located within a predetermined proximity to the electronic device. When the payment card is located within the predetermined proximity, the server executes a first authentication protocol. Moreover, when the payment card is not located within the predetermined proximity, the server executes a second authentication protocol, wherein the second authentication protocol is more restrictive than the first authentication protocol.Type: GrantFiled: March 21, 2024Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Bryan J. Osterkamp, Kelly Q. Baker, David M. Jones, Jr., Ryan Thomas Russell, Robert Andrew Massie, Jon D. McEachron
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Patent number: 12182283Abstract: An authentication system includes processing circuitry that is configured to receive an indication of a number of interconnected devices that are in communication with a user device, compare the number of interconnected devices that are in communication with the user device to a threshold, and grant access to an application on the user device in response to the number of interconnected devices meeting or exceeding the threshold.Type: GrantFiled: August 13, 2021Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Celena Dortch, Thomas Bret Buckingham, Diego Contreras, William Daniel Farmer, Eric LeRoy, Bharat Prasad, Thomas Wayne Schwarz, Jr., Qian Zhao
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Patent number: 12184780Abstract: The present embodiments relate to establishing secure data communication using an Elliptic-curve Diffie-Hellman ephemeral (ECDHE) key agreement procedure. Devices in a network environment can utilize a key agreement procedure to establish secure communication between multiple application layers in a micro service architecture. Particularly, a tunnel can be established between a mobile device and an encryption service by transmitting key information between the mobile device and the encryption service. This can allow for encryption keys to only be accurately generated by the mobile device and encryption service. Accordingly, intermediary nodes may be unable to decrypt the data, allowing for safe and secure transport of sensitive data.Type: GrantFiled: January 3, 2023Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Jason Paul Hendry, Zachary Curtis Wade, Daniel Thane Davidson, Patrick Joseph O'Neal, Justin Armstrong Leonard
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Patent number: 12183208Abstract: An autonomous vehicle may include equipment configured to provide one or more services to a user in the presence of the vehicle; a device processor; and a non-transitory computer readable medium including instructions executable by the device processor to perform the following steps: receiving and executing dispatch instructions by autonomously driving to a location designated by a user; and providing the one or more services to the user at the designated location. The non-transitory computer readable medium may include instructions for syncing a cash state of the vehicle with the cash state of one or more other vehicles in the same fleet as the vehicle.Type: GrantFiled: June 30, 2021Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventor: Ruthie D. Lyle
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Patent number: 12182821Abstract: A system and method for improving the security of financial transactions is disclosed. The system and method include an account management tool where customers (or account holders) can manage financial control settings, which include controls to set limits on the frequency of financial transactions and/or maximum transaction amounts. Based on these user-selected control settings, a financial account provider can deny transactions that exceed limits determined from the financial control settings. The system and method include a setting for geographic location, so that a user may build a customized list of geographic regions where transactions are allowed or prohibited. The system and method also include a setting for companies or merchants, so that a user may build a customized list of companies or merchants where transactions are allowed or prohibited.Type: GrantFiled: February 15, 2022Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Maximiliano C. Juarez, Paul Joseph Oncale, III
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Patent number: 12182781Abstract: Illustrated herein are systems and methods of transferring physical currency into electronic credit that becomes electronically available. One method includes remotely and quickly depositing non-negotiable instruments, such as cash, by communicating information, such as an image of the currency, about the instrument to a depositor. An exemplary system includes computing devices and a capture module with a retrieval engine, a transmission engine, an inspection engine, and a conferral engine. The capture module receives information about a non-negotiable instrument, and an inspection engine analyzes the information to confirm if the unit of currency is authentic.Type: GrantFiled: September 24, 2021Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventor: Ryan T. Everett
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Patent number: 12184815Abstract: Predictive mapping technology is used to route a telephone call from a user to a customer service representative. The disclosed technology can use any one or more of the following factors to map a telephone call from a user to a customer service representative: (1) a sentiment score based on a topic of conversation; (2) an experience score of the customer service representative with a topic of conversation; and (3) a performance score of the customer service representative in managing a topic of conversation.Type: GrantFiled: July 21, 2023Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Kristopher Williams, Reynaldo Medina, III, Mark Anthony Lopez, Amy Daali
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Patent number: 12184561Abstract: Systems and methods for responding to latency in connected vehicles. Vehicles operating on or near the edge of networks are identified. Vehicle dependent nodes are identified. Latency is calculated between the vehicle and the dependent nodes. The latency is compared to one or more threshold values and a response is determined and/or executed.Type: GrantFiled: July 14, 2023Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Sean C Mitchem, Ashley R Philbrick, Yevgeniy V Khmelev, Justin M Jackson, Ruthie Lyle, Ravi Durairaj
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Patent number: 12184664Abstract: Techniques are described for managing a network through use of a security device that includes, or has access to, a blockchain node. The security device may manage a network of Internet-of-Things (IoT) devices in a home or other environment. The security device may act as an intermediary to manage secure, trusted communications between the IoT device(s) and external service(s). The security device may also provide network security features such as a network firewall. In some implementations, the security device may run a blockchain node, and the blockchain could be used to establish a verifiable home identity. The security device may interact with external resources and/or services, such as utility services, e-commerce services, and so forth, through this secure mechanism.Type: GrantFiled: June 6, 2023Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Ruthie D. Lyle, Bharat Prasad, Eric David Schroeder, Minya Liang, Thomas Bret Buckingham, Gabriel C. Fernandez
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Patent number: 12184599Abstract: Embodiments of the present disclosure include systems and methods for managing group information such as electronic mail (i.e., email) communications, text message communications (e.g., including instant messaging), calendar entries, contact information, and so forth, to improve communication effectiveness between members of a group (e.g., a group of an organization, such as a company, school, and so forth). For example, the embodiments described herein include prioritizing certain subsets of group information management data associated with a particular member of the group, to provide certain subsets of group information management data associated with the particular member of the group during a time period that is determined based at least in part on prior activity (e.g., prior usage habits) of the particular member, and to recommend suggested time periods to interact with the particular member of the group to other members of the group based at least in part on the prior activity.Type: GrantFiled: April 20, 2022Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: David M. Jones, Jr., Robert Lee Black, Timothy Blair Chalmers, Gideon Bowie Luck, Sumita T. Jonak, Ana Rosa Maldonado, Oscar Roberto Tijerina
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Patent number: 12184811Abstract: Aspects of the present disclosure are directed to providing in-person audio access for remote users. A remote access audio system can detect in-person audio through an array of microphones installed at a site. The remote access audio system can process the in-person audio using speech recognition techniques to determine that an in-person conversation is occurring. The remote access audio system can apply a model to the in-person conversation to determine whether the conversation is relevant to a remote user and transmit an option for the remote user to remotely join or be added to the conversation.Type: GrantFiled: May 23, 2022Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Matthew Byrd, David Joaquin Harris, Nickolaus Wayne O'Neal, Deborah Janette Schulz, Nina Cooper, Donette Rae Williams
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Patent number: 12185038Abstract: A system and method for call routing based on measuring and applying a digital intensity metric to interact with a user of a provider system is disclosed. Specifically, the embodiments provide systems and methods that allow users to place a voice call to the system. The system receives the voice call from a calling user. The system obtains transaction information and processes the transaction information to summarize the transaction information for the user. The system uses the processed information to calculate a digital intensity metric, and the user is classified as a rare user based on the digital intensity metric. The user is then routed to a special member service representative, user information is provided to the member service representative, consent documents are provided to the user, and executed consent documents are received from the user.Type: GrantFiled: July 27, 2022Date of Patent: December 31, 2024Assignee: United Services Automobile Association (USAA)Inventors: Gregory Allen Lamm, Ohn Gordon, Sathish Kumar Srinivasan, David Ricardo Martinez